About Hexnode

Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

The role

We are seeking a high-caliber Product Implementation Engineer with a deep understanding of the Cybersecurity landscape. In this role, you will be the technical architect behind our customers' success, ensuring that global organizations can seamlessly deploy and optimize Hexnode’s security solutions. You will act as a strategic consultant, bridging the gap between complex security requirements and technical execution.

Note: This role operates in a global environment and requires the flexibility to work in shifts to support our international clientele.

Responsibilities

• Strategic Solution Design: Partner with sales and technical teams to analyze customer requirements, translating complex business needs into scalable and secure architectures.
• Consultative Implementation: Lead the end-to-end deployment of UEM, MDM, RMM, and Patch Management solutions, customized to align with client-specific security policies.
• Technical Advisory: Act as a trusted technical advisor to IT Directors and stakeholders, providing authoritative guidance throughout the onboarding and implementation lifecycle.
• Cross-Functional Collaboration: Serve as a feedback loop between customers and our Product/Engineering teams to advocate for feature requests and influence the product roadmap.
• Complex Troubleshooting: Proactively diagnose and resolve intricate technical challenges encountered during the deployment phase, ensuring a frictionless experience for the client.
• Deployment Excellence: Guarantee precise configuration and flawless execution of Hexnode’s cybersecurity suite across diverse IT infrastructures.
• Industry Acumen: Maintain an unwavering commitment to staying ahead of cybersecurity trends, emerging threats, and advancements in endpoint management.
• Customer Centricity: Elevate customer satisfaction (CSAT) by ensuring every implementation is timely, efficient, and delivers immediate value.
• This role will collaborate with Presales, Sales and partners to analyse and help with the deployment.

Required Skills & Qualifications

• 5–8 years of proven experience in Technical Implementation, Onboarding, or Solutions Architecture with a focus on UEM, MDM, or RMM.
• Hands-on expertise in deploying and configuring leading solutions such as Microsoft Intune, VMware Workspace ONE, Jamf, or Ivanti.
• Deep understanding of modern security protocols, Zero Trust frameworks, and best practices for remote monitoring and patching.
• Strong technical capabilities in understanding customer environment, Active directory, cloud idps, network solutions, different Operating Systems, Security solutions
• Ability to define and execute implementation plan based on customer use cases.
• Solid foundational knowledge of network security (VPN, Proxy, Firewall), endpoint protection, and cloud-integrated IT environments.
• Experience with RMM and Patch Management platforms like Kaseya, ConnectWise, or NinjaRMM.
• Exceptional ability to manage customer expectations, identify technical blockers, and solve complex problems under pressure.
• Ability to articulate technical concepts clearly to both engineering teams and non-technical business stakeholders.
• BE/B.Tech or MCA in Computer Science, Information Technology, or a related field.

Desired Skills (Good to Have)

• Prior experience with advanced network security methodologies and enterprise endpoint management strategies.
• Familiarity with cloud-native security concepts, architectures (AWS/Azure/GCP), and associated technologies.

#LI-AM1

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

A 3Cloud Senior Quality Engineer is responsible for performing and/or leading testing activities for assigned clients. This includes standards testing tasks, maintaining traceability, defect management, test plan development and reporting. This senior quality engineer role is technical and client facing role. The ideal candidate will have experience in client-facing roles and have success supporting technical discussions with clients. Successful candidates will be able to demonstrate proficiency with the design, implementation, support of technical QE solutions. This position may lead small projects or works with QE Lead/Architect to ensure set QE guidelines and standards are followed by the project team and client expectations are met.

Job Highlights:

• Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else.
• Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places.
• Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration.
• Great working environment and company culture with flexible work location.

Key Responsibilities:

• Apply knowledge of Quality Engineering and testing areas (Automation, Performance, Data quality, AI, While box, Blackbox) to define and advise in test planning
• Drive high‑quality delivery by performing both manual and automated testing, ensuring full coverage across functional, system, data, and AI components.
• Assist or Lead the design and implementation of comprehensive test strategies, quality processes, and documentation for assigned project.
• Maintain accurate record results, test cases, and share feedback to the project team
• Ensure all QE deliverables meet quality standards, aligning with project objectives and organizational best practices.
• Actively assist or lead defect triage process
• Develop and validate test data, data pipelines, and infrastructure from both functional and system perspectives.
• Evaluate and test machine learning models, including LLM behavior, prompt robustness, model outputs, and performance metrics.
• Mentor junior team members, promote QE best practices, and contribute to continuous improvement initiatives across the Quality engineering practice.

Qualifications:

• Bachelor’s degree in computer science, or a closely related discipline.
• Solid experience in QA methodologies, test planning, automation, and quality engineering practices.
• Strong proficiency in automation tools such as Selenium, Playwright, or equivalent frameworks.
• Solid programming skills in Python, C#, Java, or similar languages.
• Hands‑on experience testing data pipelines, ETL workflows, and analytics platforms (Databricks, Fabric preferred).
• Understanding of machine learning principles, model evaluation metrics and AI system behavior
• Ability to test LLM behavior, prompts, and AI model outputs.
• Ability to execute comprehensive test plans for AI models and systems.
• Excellent analytical, problem‑solving, communication, and presentation skills.
• Demonstrated ability to work cross‑functionally and influence engineering teams.
• Passion for innovation, continuous learning, and staying current with emerging QE and AI technologies.
• Relevant certifications (Azure, Microsoft, Agile, etc.) are a plus.
• Experience on Load and Performance Testing
• Experience API Automation, C#
• Experience with cloud platforms, especially Azure, is preferred.

Note:

• This role will be temporarily working onsite in our Makati Office.
• Priority will be on ASAP joiners

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Client Service Member | Remote | Luxury Travel 

About Ascend 

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. 

We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world. 

Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time. 

The Role 

We are looking for a Client Service Member who loves the challenge of finding the perfect flight, building a compelling quote, and delivering genuinely personal service to high-expectation travelers. 

You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy. You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional. 

This is an individual contributor role. You are the person the client interacts with, and your work directly determines the quality of their experience. 

Compensation 

$700 - $1,200/month USD, depending on location and experience. 

Compensation is reviewed based on performance, with clear milestones tied to progression. 

What You'll Do 

Search and Optimization 

• Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory 
• Identify the best available options for each client, combining routes, fare classes, and availability in ways that genuinely serve their goals, not just the most obvious result • Apply fare rules and availability knowledge to find solutions that are both accurate and creative
• Document complete pricing details, fare rules, and booking requirements in our workflow systems so nothing is lost in handover 

Quote Creation and Client Delivery 

• Build polished, well-structured quotes that follow Ascend's standards for tone, clarity, and formatting 
• Add clear reasoning to every quote: why this route, what the fare rules mean for the client, the pros and cons of each option, and any availability considerations they need to know about 
• Deliver quotes within SLA targets: within 5 minutes for short-haul requests and within 25 minutes for long-haul or complex itineraries 
• Present options in a way that makes the client's decision easy and confident, not overwhelming 

Client Communication 

• Acknowledge every new client message within 30 seconds so they know it is being handled 
• Maintain proactive, high-touch communication throughout the search and booking process 
• Confirm key preferences before quoting: cabin class, routing preferences, loyalty program memberships, and any flexibility on dates or connections 
• Handle follow-up questions, clarifications, and booking confirmations with professionalism and genuine warmth 

Data Accuracy and Handovers 

• Maintain 100% accuracy across all workflow systems and client records: task status, client notes, booking details, and preferences updated in real time 
• Ensure seamless handovers to the Ticketing and Trip Fulfillment teams so the client's experience does not have any gaps 
• Document all key client interactions and decisions so the team has full context at every stage 

Escalation and Quality 

• Escalate VIP, high-complexity, or time-sensitive requests to your Team Lead immediately, rather than attempting to handle them alone 
• Flag pricing anomalies, policy concerns, or system issues when you spot them • Participate in quality audits and apply feedback to continuously improve your work 

What You Bring 

Must Have

• 2+ years in travel operations, luxury hospitality, or high-touch client service where you understand what premium service actually feels like from the client's side
• Hands-on Sabre GDS experience is mandatory for this role. You must already be comfortable using Sabre for flight search and booking. This is not a skill we can train from scratch 
• Excellent written communication: your client messages are clear, professional, and feel personal, not like they came from a template 
• Strong attention to accuracy: you maintain 98%+ accuracy even when you are moving quickly across multiple requests 
• The ability to manage multiple client requests simultaneously while meeting tight response and delivery SLAs 
• A collaborative mindset: you hand off work cleanly, communicate proactively with your team, and treat handovers as a responsibility, not an afterthought 

Nice to Have 

• Experience with airline mileage programs, award travel, or loyalty points optimization • Familiarity with premium booking platforms, workflow tools, or CRM systems • Background in luxury travel agencies, premium concierge services, or high-end hospitality 
• Experience handling high-net-worth or VIP clients 
• Genuine passion for travel and for finding creative routing solutions that others miss 

You do not need to check every box. If you have 80% of the must-have skills and genuine enthusiasm to learn, we want to hear from you. 

Job Overview

As a Quality Manager, you are the strategic leader responsible for the overall Quality Assurance framework across all programs or lines of business. You act as the primary point of contact for client leadership, ensuring that the quality strategy directly correlates with business objectives and operational KPIs. Your role is to drive the "big picture" quality roadmap, manage senior stakeholders, and mentor Quality Leads to ensure the delivery of high-impact business insights and performance stability.

Key Responsibilities

1. Strategic Leadership & People Management

• Organizational Leadership: Lead and mentor a team of Quality Leads, providing strategic direction and professional development for the entire Quality Department.
• Quality Roadmap Development: Design and implement the overarching Quality Strategy for the account, ensuring it aligns with global standards and client-specific business goals.
• Performance Accountability: Own the final performance results for the Quality organization, including audit accuracy, sampling compliance, and the effectiveness of "Path-to-Green" initiatives.

2. Strategic Stakeholder & Client Management

• Executive Business Reviews: Own and lead WBR, MBR, and QBR (Weekly/Monthly/Quarterly Business Review) sessions with client executives and internal leadership.
• Client Partnership: Act as the primary consultant for the client regarding policy changes, quality framework adjustments, and long-term process improvements.
• Strategic Alignment: Partner with the Operations Director and Training Director or Training Manager to ensure quality data is driving the account's broader performance strategy and training curricula.

3. Advanced Governance & Risk Management

• Systemic Root Cause Analysis (RCA): Oversee high-level "Defect and Trend Analysis" to identify systemic program risks, policy ambiguities, and industry-wide performance gaps.
• Governance Framework: Ensure the integrity of the "Audit the Auditor" (ATA) and calibration frameworks to eliminate bias and maintain high confidence in reported data.
• Compliance & Security: Serve as the final authority on quality compliance, ensuring 100% adherence to global legal and security protocols such as PCI-DSS, HIPAA, or GDPR.

4. Process Innovation & Continuous Improvement

• Change Management: Lead the implementation of new quality tools, automated auditing systems, or major policy overhauls across the organization.
• Financial Impact: Monitor and mitigate financial leakages or platform integrity risks through strategic process redesign.

Required Qualifications

• Education: Bachelor’s or College degree is standard.
• Experience: Typically 5+ years of Quality Assurance experience in a BPO setting, with at least 3 years in a management or leadership capacity.
• Technical Skills:  Expertise in QA methodologies, Six Sigma, or COPC principles.
• Lean Six Sigma Green Certification is highly desirable, with a proven track record of applying DMAIC or Kaizen to improve account performance.
• Advanced data visualization skills to translate complex datasets into strategic "Executive Summaries".
• High Proficiency in Google Suite (Gmail, Sheets, Slides) and Microsoft Office.(Excel, PPT) 
• Proficiency in Google Analytics and enterprise-level reporting tools.
• Program-specific skills required.

• Core Competencies:
• Language:  Exceptional English communication skills (written and verbal) to represent the Quality department at the executive level.
• Stakeholder Management: Exceptional negotiation skills and the ability to influence C-level stakeholders through data-driven insights.
• Change Management:  Proven ability to drive organizational change and process innovation through data.

Job Title: Oracle Fusion HCM Functional Payroll Consultant
Employment Type: Full-Time Contract (On New Era Technology Payroll)
Work Location: Onsite – Dubai, UAE (Client Location)
Company: New Era Technology (www.neweratech.com)

New Era Technology is looking for an experienced Oracle Fusion HCM Functional Payroll Consultant to join our team on a full-time contract role and work onsite at our client location in Dubai, UAE. The ideal candidate will have strong hands-on expertise in Oracle Fusion HCM Payroll, payroll configuration, statutory compliance, testing, and support activities.

Key Responsibilities

• Act as the Functional Lead for Oracle Fusion HCM Payroll, translating business payroll requirements into Fusion-compliant solutions and configurations.

• Gather, analyze, and document payroll requirements including earnings, deductions, statutory elements, balances, and fast formulas.

• Configure and maintain Oracle Fusion Payroll components such as:

  • Payroll elements

  • Calculation cards

  • Balances

  • Costing setup

  • Payroll flows

• Support and execute payroll testing cycles including:

  • Unit Testing

  • User Acceptance Testing (UAT)

  • Parallel payroll runs
    ensuring payroll accuracy and compliance.

• Troubleshoot payroll issues through root-cause analysis and coordinate with Oracle technical teams when needed.

• Ensure compliance with country-specific payroll legislation, tax rules, and reporting requirements within Oracle Fusion Payroll.

• Provide post-implementation support, documentation, end-user guidance, and assist in change management for payroll enhancements and new releases.

Required Skills & Experience

• Strong hands-on experience as an Oracle Fusion HCM Functional Payroll Consultant.

• Expertise in Oracle Fusion Payroll configurations including elements, balances, costing, and payroll flows.

• Strong understanding of payroll statutory compliance, taxation, and reporting requirements.

• Experience in payroll testing, UAT coordination, and parallel runs.

• Ability to gather business requirements and convert them into functional solutions.

• Strong communication and stakeholder management skills.

• Ability to work independently in an onsite client environment.

Location & Work Mode

• Dubai, UAE (Client Location – Onsite Mandatory)

• Candidate must be available to work full-time onsite in Dubai.

Why Join New Era Technology?

• Opportunity to work with a global technology services organization

• Exposure to enterprise Oracle Fusion implementations

• Long-term project engagement with a leading client in Dubai

How to Apply

Interested candidates can share their updated resume to:
📩 usharani.ketha@neweratech.com

General Summary:

The Software Consultant - Modernization is a pivotal member of the ConnectWise post-sale organization, responsible for leading targeted, high-impact engagements with complex partners. This role interacts directly with partners for consulting and implementation needs, focusing on driving the transformation of partners’ legacy solutions and services to the modern ConnectWise platform. The Software Consultant collaborates with various teams to deliver quality technical solutions efficiently by analyzing partner needs, conducting research, resolving partner issues, and documenting solutions while promoting best practices to our partner base. By combining deep technical expertise with strong business acumen and strategic consulting skills, the Software Consultant - Modernization drives digital transformation, delivers innovative solutions, and ensures exceptional partner experience. 

Essential Duties & Responsibilities: 

• Lead technical engagements with high-value partners, to support migration from legacy systems to cloud-based platforms. Proactively engage partners to assess technical readiness, business needs, and opportunities for modernization and operational efficiency gains value partners, to support migration from legacy systems to cloud based platforms. Proactively engage partners to assess technical readiness, business needs, and opportunities for modernization and operational efficiency gains  
• Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments. End to end migration lifecycle to ensure smooth, low-risk transitions to cloud environments.  
• Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions, supporting stakeholders from initial engagement through successful platform adoption and value realization.  ‑on technical support, troubleshooting, and remediation during partner transitions to cloud solutions 
• Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement. Support operational planning and execution of consulting and configuration services, focusing on scalable and repeatable migration solutions. 
• Communicate migration progress, operational plans, risks, and outcomes to leadership and key stakeholders to ensure transparency and alignment.  
• Capture partner feedback and operational insights and collaborate with product and process teams to improve tooling, workflows, and best practices.  
• Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions to enable successful cloud adoption.  
• Develop and maintain concise solution documents and user guides for migration projects, documenting partner interactions and project outcomes to support scalable cloud migrations. 
• Validate defects, resolve technical issues, and support custom engagements, providing clear documentation and structured communication.  
• Manage multiple concurrent migration initiatives, balancing priorities while maintaining accurate project documentation and stakeholder communication.  
• Support project management activities to ensure successful coordination and delivery of cloud migration engagements.  
• Ensure high partner satisfaction by consistently delivering highquality experiences and maintaining strong customer feedback and survey results. ‑quality experiences and maintaining strong customer feedback and survey results. 

Knowledge, Skills, and/or abilities Required:

• Ability to manage large projects and processes independently with limited supervision 

• Recognized subject matter expert of applicable work area 

• Ability to adapt to new technologies and processes as required by business and partner needs.  

• Strong strategic, analytical, and problem-solving skills.  

• Deep knowledge of ConnectWise products – RMM, Automate, SIEM in particular  

• Strong design documentation, presentation, and technical training skills.  

• Excellent communication and interpersonal skills; ability to build strong partner relationships.  

• Organized, detail-oriented, and self-motivated.  

• Strong project management skills and ability to manage multiple priorities.  

Educational/Vocational/Previous Experience Recommendations: 

• Bachelor’s degree in a related field or equivalent business experience.  

• 2 -5 years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.  

• Preferred: Experience in technical roles within SaaS, automation, monitoring, AI 

Working Conditions: 

• Onsite / Hybrid / Remote depending on location 

• 0–10% travel may be required for partner engagements. 

About Rimes 

Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology. 

The Opportunity  

Join our global Client Services team as an Associate Consultant within the EDM Change function, supporting the delivery of onboarding and change activity for our EDMaaS clients. Working alongside experienced consultants, you’ll help ensure client changes are delivered consistently, governed appropriately, and transitioned smoothly into business-as-usual (BAU) operations. 

You’ll build a strong foundation in change governance, documentation, and operational processes—contributing to impact assessments, maintaining client runbooks, and coordinating updates across teams. As your capability grows, you’ll begin to triage and deliver low- to mid-complexity change requests independently, escalating risks and issues for review and learning how to communicate progress and impacts clearly to clients and stakeholders. 

This is a hands-on role for someone who is curious about financial data and enjoys structured delivery in a fast-paced environment. You’ll gain exposure across clients, datasets, and service types while developing the skills and confidence to progress into broader ownership of change delivery, deeper subject-matter expertise, and future leadership opportunities within the EDM Change team. 

 What you will do:  

Process, Governance & Standards 

• Follow defined change governance procedures with guidance. 

• Complete CAB Impact Assessments with support from senior colleagues. 

• Maintain client‑specific and generic support documentation. 

• Apply onboarding, change, and operational procedures in line with the Transition Framework. 

• Build a solid knowledge base across clients and service types to support future SME growth. 

Onboarding & Change Delivery 

• Complete onboarding‑related tasks under the direction of senior consultants. 

• Support the handover from Change to Operations for onboardings and significant client changes. 

• Triage and deliver low‑ to mid‑complexity change requests independently. 

• Maintain accurate client updates on assigned RSDs. 

• Investigate escalated issues and propose solutions for review. 

Issue Resolution & Technical Contribution 

• Assist with RCAs, service performance updates and preparation for Client Experience meetings. 

• Support change‑related analysis, documentation updates, and operational insights. 

• Build foundational technical skills through training and certifications. 

• Develop knowledge of Rimes tools, workflows, and data processes. 

Collaboration, Influence & Client Engagement 

• Begin developing relationships with clients and internal stakeholders. 

• Maintain regular client communication for assigned responsibilities. 

• Learn to articulate progress and explain change impacts. 

• Contribute to cross‑team collaboration by sharing observations and proposing improvements. 

People Development 

• Learn from senior colleagues and develop early‑career capability in change delivery and EDM services. 

Who you are:  

• A recent graduate with a technical or data‑related background; or 

• Someone with early‑career experience in EDM Services or similar data ingestion and processing environments. 

• Curious, proactive, and eager to expand knowledge in financial data, workflows, and client delivery. 

• Comfortable analysing problems, following structured processes, and learning from senior team members. 

What you will gain: In this role, you’ll have the opportunity to develop and expand your expertise in the following areas: 

• Technical development: Familiarity with Python for data analysis and visualisation, plus hands‑on experience with Rimes technologies. 

• Market & dataset exposure: Experience with equity and fixed‑income indices, ESG data, ratings, and corporate actions. 

• Operational experience: Early exposure to ratings datasets and opportunities to support training or oversight activities. 

• Client & stakeholder confidence: Experience collaborating with clients and internal teams across multiple departments. 

• Change management capability: Foundations in change governance, project workflows, and delivery best practice. 

• Professional growth: Development of adaptability, communication skills, and collaboration in a fast‑paced, evolving environment. 

• Career progression: A clear path toward future SME specialisation or managerial responsibilities as you advance. 

So, what’s the role all about?

The Senior Cloud Network Engineer is responsible for the NiCE's public and private cloud network architecture and security.

This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices.  The Senior Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including NiCE's private cloud environments.

This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints.

This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others.  This position develops details design specifications and ensures the implementation follows and meets these standards.  This position provides training to other team members, including mentoring other engineers.  The Senior Cloud Network Engineer serves as the final escalation point for Cloud related issues.

How will you make an impact?  

• Acts as an internal consultant role across multiple business units, representing the Network team.
• Research and evaluation of Cloud technologies, to address current and future needs.
• Establishment of repeatable design strategies and automation.
• CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager
• Design review of fellow architect and engineer designs/implementation plans
• Escalation point for help in deep analysis and problem solving when needed
• May be required to function as a technical lead on projects of any size as necessary.
• Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other engineers.
• Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions
• Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.
• Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.
• Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.
• Acts as a local expert for areas of domain expertise.
• Performs other duties as required.​

Have you got what it takes?

• Bachelor's Degree in Computer Science, Electrical Engineering, Business Information Systems or related field or equivalent work experience required.
• 10 + year’s Plus work experience within an internetworking environment.
• Experience with Cloud technologies: AWS, Azure, GCP
• Experience dealing with Infrastructure as code
• Scripting experience with JSON/YMAL for CloudFormation
• Expert Level experience with Palo Alto and F5 load balancers
• Expert Level experience with network switching and routing
• Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)
• Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS
• Significant OSPF and BGP design, implementation, and troubleshooting experience
• Experience with MPLS environments
• Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID
• Working knowledge of IPV6
• Intermediate Visio skills
• Working knowledge of SIP
• Experience working with Management Systems and SNMP
• Excellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment.
• A demonstrated history of learning new technologies and adapting them to solve complex problems
• Must pay strong attention to detail and have good organizational skills.​

You will have an advantage if you also have:

• Experience in Layer-4 through Layer-7 switching environments
• Experience with hardware load balancing – ServerIron/ADX, GSLB, SSL termination
• Network scripting languages​
• Experience with Terraform

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10588
Reporting into: Manager, Cloud Operations, CX
Role Type: Individual Contributor

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.

Key Responsibilities 

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote's values both internally and externally, actively contributing to the success of the Lifecycle team's goals.

Practicals

• You'll report to: Manager, Lifecycle Time & Attendance
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

Harbor is seeking a Sourcing Senior Consultant of procurement services to join our Vendor Governance and Sourcing team (VG+S). By providing strategic, technology and operational services to clients in the legal, professional and financial services industries, our consultants are a highly talented group of professionals who offer a unique blend of core consulting experience across a number of industries and disciplines along with specialized skills in their respective areas of expertise.   This role is focused on sourcing, real estate and facilities management.  The preferred candidate will be able to work hybrid in Singapore.   

Responsibilities:

As a part of Harbor’s VG+S team, we will rely on you to work closely with project team members and client personnel to provide procurement services in the APAC region, facilitating requirements gathering, researching best practices, leveraging market data and internal intellectual property, and conducting data analysis to facilitate the implementation of cost savings, and process improvement opportunities. You will also play a key role in real estate projects in the APAC region, along with a focus on implementing and utilizing a preferred vendor pool across the region and facilitating all stages of the procurement function, from sourcing vendors to contract negotiation and review to vendor relationship management.  

• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis 
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation while minimizing organizational disruption 
• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management 
• Demonstrate ownership in managing work responsibilities while effectively prioritizing time and activities to consistently deliver on work product, deadlines and project goals  
• Support engagement financials, practice operations as well as business development and proposal efforts 
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression 
• Ensure high quality delivery and provide content leadership 
• Independently structure, write, and present well organized and persuasive end products 
• Develop new intellectual capital including new and insightful frameworks and analyses 
• Promote firm development by taking initiative to identify and cultivate new clients and business  
• Utilize strong communications skills including the ability to command an audience 
• Identify opportunities to provide additional client value and extension of existing client relationships 
• Be a strong team player and developer of consulting staff while fostering an inclusive working environment 
• Provide services across a number of categories, including benefits, recruiting, technology, real estate, office operations, etc. 
• Contract Negotiation & Compliance: Strengthen the language on contract governance, compliance with firm policies, and local regulatory requirements. 
• Market Intelligence & Risk Management: Responsibility for supply market analysis, vendor risk assessment, and awareness of regional regulations. 
• ESG & Responsible Sourcing: Consider referencing ESG, supplier diversity, and sustainability practices, as this is an increasing area of focus for our client. 

Qualifications:

The ideal candidate will possess prior experience in a related Consulting, Strategic Sourcing, Facilities Management / Real Estate or Project Management role.  Analytical experience, ability to train, mentor and lead project teams and a desire to learn and grow are essential. Insight into local APAC region vendors, market knowledge, pricing and contract terms is highly desired.  Additional qualifications will include the following abilities, attributes, experience and skills:

• Facilities Management and Real Estate Procurement expertise 
• Experience in the Procurement Lifecycle: Call out the full end-to-end process more explicitly (requirements gathering → RFI/RFP/ITB → negotiation → contracting → vendor governance). 
• Ability to think strategically and identify critical business issues 
• Experience conducting financial analysis and research  
• Exceptional analytic skills and experience conducting quantitative and qualitative data analysis 
• Capacity to prioritize workload in order to meet deadlines 
• Ability to build trust as both a mentor and a valuable resource within the project team 
• Exceptional business acumen, presence and interpersonal/communication skills 
• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required 
• Sector Experience: Preference for candidates with legal, professional services, or financial services backgrounds, e.g., “Experience supporting professional services (law firm/finance) clients preferred.” 
• 7+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and/or financial analysis required 
• MBA and/or PMP (or similar certifications) highly desirable 
• Experience conducting real estate projects, including sourcing landlords, architects, brokers, advisors, construction contractors AV vendors, etc. 
• Familiarity with APAC recruiting agencies and practices 
• Live in Singapore 
• Occasional travel, up to 10%, may be required (international)  

Senior Platform Engineer

Job Overview:

As a Senior Platform Engineer at Five9, you will play a crucial role in delivering high-quality consulting and implementation services to Five9’s enterprise customers. This position requires a deep understanding of cloud contact center solutions, a passion for customer success, and a drive to implement solutions that meet our clients' business needs. You will be responsible for leading the deployment, configuration, and optimization of Five9’s products, ensuring successful project delivery from inception to go-live.

Reporting to the Supervisor of Professional Services team, this customer-facing role includes currently existing deliverables for PCE, with the additional expectation of being an advanced resource and involvement in the mentorship program for the VCC and other Five9 partner systems.

Key Responsibilities:

• Takes the lead in requirements gathering, configuration, product training, solution testing, and production rollout. Act as a Project Engineer (PE) or as a Solution Architect (SA) when working on accounts. Whichever role type will be needed and applied to a project’s implementation will be assessed and decided upon by PS management.
• Build customer trust by setting expectations and ensuring their business needs align with the Five9 solution.
• Exchanges standard/basic information with colleagues and immediate supervisor, project leaders, and other professionals in the team and group.
• Technical resource for multiple internal and customer-facing projects simultaneously while needing little or no oversight and/or direction. This includes standard and advanced projects but is not limited to:
  • Integrations with Five9 partners (Salesforce, NetSuite, Velocity, etc.)
  • Digital Channel (Chat/Email/SMS)
  • Complex IVR configuration
  • APIs and Data dips (queries)
• Self-learn and implement new Five9 Integrations. Considerations include (but are not limited to) the following:
• Integrations that require more than just screen pops
• Configuration including API post/get method to 3rd party CRM (IB and OB), advance scripts, HTML formatting, etc.
• Handle escalated implementations requiring technical expertise and/or customer management needs.
  • Provide an extra pair of eyes or takeover escalations that require technical expertise.
• Mentor IMs and other PCEs.
• Handle add-on projects alone that don’t need a PM.
• If the need arises and as deemed by the Manager and Director of Professional Services, you may also work on Enterprise projects to fill the gaps in resources within the PS organization.

Key Requirements:

• Preferably with minimum of 12 years of professional experience working in a Contact Center as Service or Software as a Service related industry.
• 7 years of experience working as a Contact Center Software Professional Services Consultant
• Able to explain and elaborate on Five9 technical matters regardless of customer's level of proficiency and complexity.
• Experience implementing Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify, NetSuite, Zendesk, ServiceNow, Dynamics 365 etc.)
• All intermediate-level expertise will be used as a pre-requisite on top of any of the following criteria indicated below:
  • Able to articulate and implement SSO requirements and solutions to the customer by him/herself.
  • SMS API through WFA
  • WFA implementation
  • Able to articulate and implement uncharted API systems with Five9 (e.g., HubSpot, home-grown CRMs, etc.)
  • Nested IVR trees with the use of external variables
  • (optional) Able to implement Securepay or IVA
  • (optional) HookAPIs
  • ESS (Event Subscription Services)
  • Able to translate SIP requirements to business language to both internal and external.
  • Digital Channel Implementations
  • DVA connection
• Others:
  • Reporting build and consultation. Able to articulate the business requirements from and to the customer.
  • Data analysis from the previous system and use it for decision-making in Five9.
  • PS Custom Asset implementation
  • PS Live Chat/Social
  • Contributor or Core lead for release readiness
• Knowledge of any programming language is a plus.
• Preferably graduate of IT or related technical course.

Key Skills:

• Demonstrates Advance Technical Skills.
• Able to provide customers with best practices and recommendations for managing their call centers in a consultative manner.
• Demonstrate Five9 and PS values and actively apply them to projects.
• Own technical aspects of the implementation.
• Must be a strategic thinker; able to understand the ‘Big picture”; able to think quickly and adeptly while solving complex problems.
• Capable of handling demanding customers and managing Customer/Sales/management escalations
• Exceptional communication and presentation skills, with the ability to engage with both technical and non-technical stakeholders.
• Willing to work in a permanent night shift schedule.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

#LI-MB1

LEAP Program Description

Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.

The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.

About the Position

A robust and agile supply chain is a cornerstone of the America First Global Health Strategy, ensuring the availability, quality, and rapid deployment of essential health commodities such as diagnostics, vaccines, and treatments. These capabilities are critical for preventing avoidable epidemics, detecting emerging threats early, and responding swiftly to outbreaks. To achieve these objectives, the strategy prioritizes integrated and resilient supply chains, strengthened by private sector logistics, pooled procurement, and data-driven inventory systems.

At the heart of this vision is the Electronic Logistics Management Information System (eLMIS), which provides real-time visibility and coordination across health commodity flows. By delivering accurate, up-to-date data on stock levels, consumption patterns, and distribution, eLMIS enables informed decision-making and proactive supply chain management.

Keeping eLMIS updated and fully functional is essential. Timely system updates allow decision-makers to act quickly to prevent stockouts or overstocking—especially during outbreaks or emergencies. Reliable data supports national health planning, donor reporting, and compliance with global health standards, while also enabling the rapid deployment of critical commodities during health crises.

Moreover, eLMIS serves as an early warning mechanism, detecting unusual demand patterns or consumption spikes that may signal emerging health threats. This capability strengthens preparedness and response systems, ensuring that both the U.S. and partner countries can effectively manage endemic and emerging infectious diseases.

The objective of this scope of work is to hire two (2) Computer Programmers who will support the Department of Health (DOH) in the Philippines fortify and optimize the Electronic Logistics Management Information System (eLMIS) as a critical enabler of global health security under the America First Global Health Strategy in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.. The programmers will conduct a comprehensive gap analysis, resolve technical issues, enhance the system performance, and ensure data integrity to maintain operational reliability in alignment with DOH technical standards. By strengthening eLMIS, the DOH will ensure real-time visibility and rapid decision-making for health commodity management, enabling timely deployment of diagnostics, vaccines, and treatments—essential for preventing epidemics, detecting emerging threats, and responding swiftly to public health emergencies.

Responsibilities

Capacity building of the DOH staff responsible for the eLMIS

• Strengthen system management and troubleshooting skills by training staff to manage system updates, configuration changes, and diagnose common system and data issues.
• Build structured technical support capacity through development of troubleshooting competencies and clear escalation pathways for complex technical problems.
• Enhance data use for decision-making by training staff to routinely integrate eLMIS data into meetings, reviews, and performance monitoring processes.

System Stabilization and Maintenance

• Identify, troubleshoot, and fix all known bugs and system errors in eLMIS.
• Address data correction issues, including discrepancies in reports, transaction errors, and data inconsistencies.
• Implement approved change requests in compliance with project requirements.

System Enhancement and Optimization

• Refactor legacy eLMIS modules to improve system performance and maintainability.
• Optimize backend processes to support real-time data processing.
• Enhance database queries, structures, and stored procedures to improve efficiency and system response time.

Development and Technical Support

• Develop, enhance, and maintain system functionalities using Microsoft C#, ASP.NET / ASPX.Net, and JavaScript (Vanilla or AngularJS).
• Manage and maintain MS SQL / MSSQL databases, including performance tuning.
• Ensure compliance with established development standards and technical specifications.

Reporting and Coordination

• Attend weekly online meetings or submit weekly progress reports to the DOH Central Office and the U.S. Department of States Regional Foreign Assistance Section (DOS-RFA) summarizing:
  • Project progress and focus areas
  • Issues encountered and proposed solutions
• Prepare and submit Monthly Progress Reports detailing:
  • Activities undertaken and accomplishments
  • Issues resolved and challenges encountered
  • Code refactoring and backend optimization efforts
  • Data quality improvements and adoption interventions
  • Overall project status and next-month plans

Communications:

• Close collaboration and regular meetings with the DOH the Supply Chain Management System, the DOH eLMIS Lead, the Supply Chain Governance Council and the technical working groups.
• Close collaboration and cooperation with the DOS-RFA Senior Supply Chain Consultant.
• Regular meetings or conference calls with U.S. Embassy Department of States’ Regional Foreign Assistance (DOS-RFA) Section, together with the implementing partners and other technical advisors working on supply chain.
• The Computer Programmer should provide information and avail him/herself for calls/meetings with the U.S. Department of States as requested.

REPORTING:

The Computer Programmer will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or equivalent
• At least two (2) years of experience as a software developer
• Proficiency in Microsoft C#, ASP.NET / ASPX.Net
• Experience with Vanilla JavaScript and/or AngularJS
• Strong working knowledge of the .NET Framework
• In-depth experience with MS SQL / MSSQL Database Management
• Demonstrated experience in database optimization and performance tuning
• Strong analytical and problem-solving skills
• Ability to work with legacy systems
• Attention to detail, particularly in data accuracy and validation
• Effective communication and reporting skills
• Ability to work independently and meet project deadlines
• Experience in project management

At Intecrowd, we take AMS to a new level.  Seen as more than a help desk, we strive to drive value to our clients by becoming a strategic partner to maximize the effectiveness of their systems.  As an AMS Workday Certified Benefits Consultant, you will be responsible for providing strategic support for our client’s Workday technology by delivering innovative ideas and effective solutions. Foster the development of other Consultants by sharing expertise.  

This remote role can be located anywhere within the Philippines to perform the required responsibilities.

KEY EXPECTATIONS

• Provide expertise in the Workday HCM product suite, with deep expertise and experience in U.S. Benefits
• Lead the following as a member of a deployment team, or coach others to successfully: gather and document client business requirements, design and configure the Workday solution, demonstrate configurations through the development of prototype systems, assist in testing the Workday solution, and complete knowledge transfer to clients
• Work with confidential client/data conversion team to help convert legacy data into Workday
• Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions
• Mentor new consultants and serve as a professional role model as well as coach others on product knowledge
• Communicate clearly and concisely. Collaborate effectively and synergistically to team-based projects
• Work with team members to address complex tasks/requirements when other team members need support
• Facilitate clients’ intellectual and practical adoption of Workday best practices
• Maintain clients’ ongoing satisfaction, ensuring Intecrowd is referenceable and referable once in production
• Provide regular status reports to the project managers keeping them apprised of overall project status
• Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively
• Maintain Workday certifications and qualifications
• Ensure functional solutions are compatible with downstream data translation (assist integrators in configuring/testing integrations between Workday and external systems)
• Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs 
• Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model
• Provide insightful status reports to project managers that highlight risks to project health and improvements in client adoption

REQUIRED SKILLS AND EXPERIENCE

• Current Workday Partner Benefits Certification
• 4+ years configuring and implementing a combination of HCM/Benefits Solutions
• Bachelor’s Degree or equivalent work experience
• Previous consulting experience with a consulting/software company
• Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP, Ultimate, or similar applications
• Demonstrated project management experience
• Functional experience in one or more of the following areas: HCM/Benefits
• Passion for providing exceptional customer service
• Ability to effectively manage against timelines and goals
• Excellent verbal and written communication skills
• Business analysis and requirements gathering abilities
• Ability to learn technology quickly through instruction and self-training
• Experience deploying multiple HCM/Benefits projects simultaneously a plus
• Expected travel is +/-20% depending on project

3Cloud is looking for Senior Consultants who specialize in Power BI with a focus on data. You must have advanced knowledge of Power BI and its data components including Power Query/M, DAX, and dimensional modeling, with knowledge and experience in basic report design. Having a working knowledge of conventional SQL Server (data warehouse design, SSIS and SSRS) and Direct Query is helpful. You will also need to understand Power BI License models and be able to work with customers to help them achieve the most optimal licensing model for their business needs. You must have experience using Databricks platform to develop, implement, and optimize data pipelines and workflows. You must have strong communication skills that allow them to regularly deal with clients and their staff, as well as with specialists from related fields, including database developers, and software engineers. Your outstanding analytical and problem-solving skills and good grasp of both the technical and business side of business intelligence, and your ability to always keep up to date with the latest updates for Power BI will make you a good candidate for this role. If you are an individual who is highly interested in using Power BI technologies with a focus on data, and you work well with customers, you may be who we are looking for.

Responsibilities

• Conduct customer discovery meetings to determine reporting requirements
• Understand and work with customer on Power BI Licensing, and understand the limits/advantages of each licensing platform
• Create well performing star schema data models for use with Power BI, including proper calculated columns and measures
• Creating Power BI solutions for customers including importing data from multiple sources, building reports and dashboards, and creating appropriate data elements using DAX and source queries
• Guide customers on deploying Power BI solutions to the Power BI service (Gateways, DirectQuery, DataFlows, Data Updates)

Qualifications

• Bachelor’s degree in computer, engineering, data science or a related field; or equivalent work experience
• 5+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (SSRS, Power BI, or PowerPivot (Excel) or PerformancePoint), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)
• Working knowledge of TSQL, data modeling, reporting using Power BI or other Microsoft tools
• Experience creating complete Power BI report solutions based on business questions with linked content, drilldowns, and nested parameters
• Dynamic measure designs using advanced DAX techniques
• Knowledge of data mashups and transformations using Power Query/M language
• Utilize Databricks platform to develop, implement, and optimize data pipelines and workflows.
• Ability to report visual choices and visual interactions
• Design, develop and implement user interfaces to ensure ease of use and minimal knowledge by the functional work group that will be using the database
• Ability to gather requirements and conduct focus groups to determine the processes needed to assist and grow the business

Professional Skills:

• Eagerness to contribute in a team-oriented environment
• Excellent communication (written and oral) and interpersonal skills for both technical and non-technical teams
• Passionate about learning new technologies
• Analytical approach to problem-solving; ability to use technology to solve business problems
• Ability to work in a fast-paced environment

Additional Preferred Experience:

• Power BI tenant and workspace management to support development, testing and deployment
• Experience with analytics and custom visualizations for Power BI using Python, R
• Advanced SQL including some query tuning
• Experience in the identification of data quality
• Experience deploying Power BI solutions to the Power BI Report Server (on-premises)
• Experience deploying Power BI solutions using Power BI Embedded
• Deploying cloud-based solutions using Microsoft Azure data services including Azure Data Factory, Azure Data Lake, and Azure SQL DB