Project Manager

About the role

We're looking for a Project Manager to join our Deployment Quality Assurance team and own the day-to-day execution of customer rollouts on the RetailNext platform. You'll be the primary point of contact for retailers as they bring our analytics solution live across their stores, coordinating vendors, service engineers, and internal stakeholders to keep deployments on time and on budget.

The right person for this seat is highly organized, comfortable holding multiple stakeholders accountable, and calm under pressure when scope shifts mid-project. You communicate proactively, anticipate risks before they become escalations, and treat a customer's deployment timeline as if it were your own. You're equally comfortable in a customer meeting and inside a checklist — and you genuinely care about getting the small details right.

RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries. The Deployment Quality Assurance team makes sure every one of those deployments lands accurately and reliably — and this role sits at the center of that work.

Reports to: PMO Lead

Location: Philippines, Remote

What You'll Do

Project Leadership & Execution

• Own end-to-end delivery of customer deployments, from kickoff through go-live and handoff
• Develop and execute project work plans, revising them as scope, timing, or resourcing shift
• Coordinate vendors, service engineers, and internal teams to keep each deployment moving
• Drive multi-phased workstreams that validate data quality and optimize system performance for the customer
• Run weekly project cadences with clear agendas, documented outcomes, and tracked action items

Customer Relationship Management

• Act as the primary customer contact for day-to-day project activities
• Communicate proactively with stakeholders at every level — from store ops to retail IT leadership
• Translate technical implementation details into clear, customer-friendly language
• Keep customers confident in the project by being responsive, organized, and ahead of issues

Scope, Budget & Risk Management

• Identify scope changes early, gain approval on change orders, and escalate before timeline or budget slips
• Review quotes and estimates to confirm installation charges, deployment fees, licenses, and other line items are accurate
• Protect project margins by tracking spend against plan and flagging variances quickly
• Escalate risks to internal team managers and drive them to resolution

Documentation & Process

• Manage ongoing project documentation across all internal systems and checklists
• Keep deployment records, status updates, and handoff documents current and accurate
• Coordinate project staffing and escalate resourcing gaps before they become bottlenecks
• Suggest service improvements that sharpen our PMO processes, tools, and playbooks over time

What We're Looking For

Required

• 3+ years of project management experience, ideally on customer-facing technology deployments
• Solid understanding of PMO processes — work plans, change control, risk management, status reporting
• Strong written and verbal communication skills with the ability to manage stakeholders at all levels
• Excellent time management and the ability to keep multiple deadlines on track simultaneously
• Comfort owning budgets and pushing back when scope or cost is at risk
• Adaptability — projects shift, and you adjust without losing momentum

Valued but Not Required

• Experience with retail technology, in-store hardware, or IoT/sensor deployments
• Familiarity with video analytics, computer vision, or edge-compute solutions
• PMP, PRINCE2, or similar project management certification
• Background in deployment QA, field services, or customer success operations

What We Offer

• Customer-facing role at the heart of deployment success — you're the primary point of contact for Fortune 500 retailers as they go live on RetailNext, with direct influence over whether their rollouts succeed
• Real input into how we sharpen our PMO processes, tools, and playbooks — this isn't a "follow the runbook" role; we want PMs who help us improve the way we run deployments
• Global scope from a remote seat in the Philippines — coordinate projects spanning RetailNext's 100+ country footprint and partner with vendors, service engineers, and customer stakeholders worldwide
• Monthly Recharge Day
• Holiday Exchange Program
• Best Self Benefit Program
• Medical Insurance
• Work from Anywhere up to 90 days

⚠️ CRITICAL PHONE CAMERA REQUIREMENTS

To be considered for this role, you must have a smartphone that meets the following specifications. If your device does not meet these standards, your footage cannot be used, and you will not be qualified for payment:

• Video Resolution: 1080p
• Frame Rate: 30 FPS
• Lens Setting: 0.5x or 0.6x Wide Angle lens

Project Overview

We are looking for paid participants to record videos of everyday activities while wearing a head-mounted camera. Your recordings will help robotics systems learn to perceive, understand, and interact with real-world environments.

You’ll record yourself doing tasks you already do in daily life, such as:

• Folding laundry
• Preparing or cooking food
• Cleaning, tidying, or organizing items
• Rearranging or sorting objects

Participants may or may not be assigned specific tasks, depending on project needs.

Sample footage: Click here

If you’re detail-oriented, comfortable performing everyday tasks, and want to earn additional income while contributing to cutting-edge robotics research, we’d love to work with you!

🎬 What to Expect

• Weekly footage goal: Capture at least 10 hours of clear, intentional arm, hand, and finger movements interacting with objects (e.g., folding clothes, using a screwdriver).
  Avoid low-value activities such as typing, using your phone, or sitting idle.
• Uploads & quality checks: Upload videos to Google Drive on time, perform basic quality checks, and track your daily filming progress.
• Compensation: Paid based on total usable footage
  Unusable footage includes dark videos, clips showing only fingers (not full hands/arms), idle activities, or videos capturing personal information.
• Project duration: Month-to-month, giving you flexibility

👉 Film as much high-quality, task-specific footage as you want—earn extra income while completing everyday tasks!

🏠 Day in the Life

• Wear your phone via a head strap
• Film tasks following best practices
• Ensure recordings are successful before uploading to Drive
• Get paid!

⚠️ Compliance & Participation Requirements

To ensure project success, participants are expected to:

• Use the required phone camera specifications
• Meet the required filming hours
• Follow all submission guidelines

We encourage open communication if you encounter challenges so we can support you. Repeated failure to meet requirements without a valid and communicated reason may result in termination of participation and contract.

🙋‍♂️ Who You Are

• Own a smartphone with a wide camera (0.5x zoom) capable of 1080p / 30 FPS 
• Have access to a computer/laptop and stable internet for uploads
• Able to follow detailed instructions carefully
• Comfortable performing light physical tasks
• Able to move naturally, slowly, and deliberately during recordings
• Familiar with uploading and organizing files in Google Drive

💰 Compensation

• $2 USD/hour for the first 10 hours (initial period)
• $3 USD/hour for all subsequent approved footage

Note: If you don't meet the camera resolution and orientation requirements, you are NOT qualified to participate. Your videos will NOT be approved. 

🎯 Bonuses

• $10 USD headgear reimbursement after first 10 hours (regardless of approval)
• $10 USD bonus after next 10 hours of approved footage
• $20 USD bonus after reaching 50 approved hours within the first month

📌 Payment Terms

• Paid only for approved, qualified footage
• Payments processed via Deel monthly
• Footage must be submitted and approved within the payout cycle

🌎 Who Can Apply

We welcome participants from all backgrounds. All qualified applicants will be considered regardless of race, gender, age, disability, or background.

Even if you’re unsure whether you meet every requirement, we encourage you to apply!

🚀 Getting Started

To begin, please review the full guidelines for detailed instructions, approved activities, and rate information and complete the screening questions below. 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Values

Here’s our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 monthly Medical Stipend
• 13th Month Pay
• Flexible PTO 
• Enjoy company time off during some of the major PH and US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

We are looking for a smart, humble, and hungry analyst to join our fast growing Revenue Operations team, working alongside our go-to-market team leads. Ideally, you are technical, with good business judgment, strong problem solving ability, and first principle thinking. You may not know everything, but you are curious and *very* quick to learn. This position will report into the Head of Revenue Operations. 

What You'll Do

• Daily monitoring of SalesForce (CRM) opportunities through stages of the booking process
• Establish trusted relationships with sales and customer success teams (Account Executives, Customer Onboarding Specialists, Customer Success Managers) enabling you to better support them in provisioning customer accounts accurately
• Verify signed Contract details match the SalesForce order details, including products, pricing, start date and length of contract, payment terms and payment method
• Work closely with sales to confirm payment method is captured for booked opportunities, and identify customers with non-standard billing in order to accurately split and invoice the order
• Work closely with sales and customer success to accurately process subscription changes, including upsells, expansions and downsells, ensuring that the customer account is provisioned or deprovisioned accurately as changes occur
• Work closely with sales to troubleshoot order related issues and educate them on current booking guidelines and processes
• Maintain professional communication and a positive attitude to build rapport internally and externally

Who You Are

• 2-3+ years of experience in order processing, customer service or support role in a high paced sales environment
• Excellent interpersonal, written and verbal communication skills
• High level of attention to detail and accuracy required
• Self-starter with a track record of stellar customer service and sales support
• A creative and strategic thinker who has experience troubleshooting issues with a solution-based mindset, and generating buy-in internally and externally
• Team first mindset; we are a humble and hungry group sharing one mission
• Can project manage and work efficiently across departments
• Willing to roll up your sleeves and get your hands dirty; no job is too big or too small
• Excels under high pressure in fast-paced environments with competing priorities
• Must have a stable primary and backup internet connection (at least 10 Mbps). Please note that we will require you to submit a document showing a screenshot of your speed test results and computer specs.
• Must be willing to attend occasional in person meetings in Metro Manila 

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

• Architect and build robust API integrations between our platform and client HR, payroll, and POS systems
• Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team
• Own the full software lifecycle — from design and development through testing, deployment, and production support
• Build data migration pipelines and CSV transformation solutions for enterprise onboarding
• Develop two-way payroll integrations with complex business logic and error handling
• Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations
• Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging
• Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams

• Review code and provide technical guidance to junior and mid-level engineers on the PS team
• Establish and document engineering best practices, integration patterns, and internal tooling standards
• Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly
• Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap

• Lead technical discovery sessions with enterprise clients to define integration scope and requirements
• Translate complex business and compliance requirements into clear technical specifications
• Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences

• Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers
• Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery

• Engineering Depth: You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
• AI-Native: You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk
• Backend-First, Full Stack Capable: Strong proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack
• Integration Expertise: Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar)
• DevOps Fluency: You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought
• Technical Leadership: You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets
• Problem Solving: You enjoy ambiguous problems and bring structured thinking to novel technical challenges
• Communication: You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer

• 5+ years of software engineering experience, with meaningful full-stack or backend depth
• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
• Strong proficiency in Python and TypeScript or JavaScript
• Experience designing and consuming REST APIs at scale
• Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
• Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
• Familiarity with version control and collaborative development workflows (GitHub)
• Experience with workflow automation platforms (Workato, Zapier, or similar)
• Must be willing to work during US business hours

• Prior experience in SaaS implementation, professional services, or a customer-facing engineering role
• Exposure to HRIS, payroll, or POS system integrations
• Experience building and maintaining shared internal developer tooling or libraries
• Familiarity with MCP (Model Context Protocol) or agentic AI frameworks

So, what’s the role all about?

The Senior Cloud Network Engineer is responsible for the NiCE's public and private cloud network architecture and security.

This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices.  The Senior Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including NiCE's private cloud environments.

This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints.

This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others.  This position develops details design specifications and ensures the implementation follows and meets these standards.  This position provides training to other team members, including mentoring other engineers.  The Senior Cloud Network Engineer serves as the final escalation point for Cloud related issues.

How will you make an impact?  

• Acts as an internal consultant role across multiple business units, representing the Network team.
• Research and evaluation of Cloud technologies, to address current and future needs.
• Establishment of repeatable design strategies and automation.
• CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager
• Design review of fellow architect and engineer designs/implementation plans
• Escalation point for help in deep analysis and problem solving when needed
• May be required to function as a technical lead on projects of any size as necessary.
• Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other engineers.
• Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions
• Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.
• Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.
• Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.
• Acts as a local expert for areas of domain expertise.
• Performs other duties as required.​

Have you got what it takes?

• Bachelor's Degree in Computer Science, Electrical Engineering, Business Information Systems or related field or equivalent work experience required.
• 10 + year’s Plus work experience within an internetworking environment.
• Experience with Cloud technologies: AWS, Azure, GCP
• Experience dealing with Infrastructure as code
• Scripting experience with JSON/YMAL for CloudFormation
• Expert Level experience with Palo Alto and F5 load balancers
• Expert Level experience with network switching and routing
• Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)
• Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS
• Significant OSPF and BGP design, implementation, and troubleshooting experience
• Experience with MPLS environments
• Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID
• Working knowledge of IPV6
• Intermediate Visio skills
• Working knowledge of SIP
• Experience working with Management Systems and SNMP
• Excellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment.
• A demonstrated history of learning new technologies and adapting them to solve complex problems
• Must pay strong attention to detail and have good organizational skills.​

You will have an advantage if you also have:

• Experience in Layer-4 through Layer-7 switching environments
• Experience with hardware load balancing – ServerIron/ADX, GSLB, SSL termination
• Network scripting languages​
• Experience with Terraform

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10588
Reporting into: Manager, Cloud Operations, CX
Role Type: Individual Contributor

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Performance-based bonuses
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

Workstream is looking for an Operations Manager for Global Data Operations. In this role, you will lead the most critical data-gathering initiative for Workstream’s robotics division. You will partner closely with the Recruiting and People Ops teams to drive high-volume participant acquisition, while taking direct ownership of the ongoing management and data output quality of hundreds of participants helping robots "learn" how to interact with the world. Your goal is to ensure we hit our weekly footage targets while maintaining 100% compliance with data quality standards.

This isn't just a standard operations role; you are building the foundation for the future of robotics. You will manage a truly global operation that bridges the gap between high-volume data collection and high-level AI research.

Day in the Life

Team Management & Leadership

• Lead and mentor a large, distributed team of Video Data Contributors and potentially a small team of Team Leads or Quality Auditors.
• Conduct weekly "Office Hours" and Q&A sessions to troubleshoot contributor issues and provide feedback on recording techniques.
• Monitor contributor engagement and retention, implementing strategies to reduce churn in a month-to-month contract environment.

High-Volume Recruitment & Onboarding

• Collaborate with the Recruiting team as they manage the top-of-funnel screening; you will provide the technical criteria to help them identify candidates with the right hardware and attention to detail.
• Partner with People Ops to facilitate a seamless onboarding transition, ensuring that once hired, contributors complete onboarding and are immediately integrated into your filming and data protocols.
• Coordinate with the Recruiting team on the verification of equipment (head-straps and camera specs) to ensure every new participant is project-ready.

Data Quality & Feedback Loop

• Quality Assurance: Lead a team of reviewers to audit footage for "usability" (hand/arm movement vs. idle activities).
• Continuous Improvement: Update the "Guidelines Presentation" and training materials based on common failure points in the footage (e.g., poor lighting or incorrect camera angles).
• Technical Troubleshooting: Act as the final escalation point for hardware compatibility issues or Google Drive upload failures.

Financial & Compliance Oversight

• Manage the complex tiered compensation structure (initial period vs. subsequent approved footage) and bonus payouts.
• Partner with Finance/Payroll to ensure all monthly payments via Deel are accurate and submitted within payout cycles.
• Ensure strict adherence to data privacy and compliance guidelines, ensuring no personal information is captured in the uploaded data.

Who You Are 

• Management: 6+ years in Operations Management, specifically leading distributed or "gig" workforces.
• Global Operations: Experience managing teams across the Philippines and the US, including understanding the cultural and logistical differences in both markets.
• Analytical Mindset: Ability to look at "Unusable Footage" data and pinpoint exactly where the training or the recruitment filter is failing.

Preferred Qualifications

• Experience in AI Data Labeling or Computer Vision data collection.
• Experience with hardware logistics (inventorying and shipping head-straps or smartphones).
• A background in BPO Management or Marketplace Operations (e.g., Uber, DoorDash, TaskRabbit).

About the Role
We are looking for a hands-on Amazon DSP expert to support the launch and management of our first wave of Amazon DSP clients. You will serve as the execution lead during our Alpha phase, working directly with our Smart Services team to ensure flawless campaign delivery while helping us build the internal processes and documentation needed to scale.

This is a client-facing, highly collaborative role where you'll be both a doer and a teacher.

What You'll Do:

• Own campaign execution across PG (Programmatic Guaranteed) and auction/performance campaigns: including setup, QA, pacing, troubleshooting, and optimization

• Act as the client facing DSP lead for early implementations, supporting communications and strategic guidance on campaign performance

• Build the playbook: develop SOPs, setup checklists, safety controls, workflow documentation, and reporting templates for repeatable use by the internal team

• Train Smart Services through live work and structured knowledge transfer sessions

• Quantify lift: track and document time/effort across campaign types to help establish benchmark models distinguishing PG vs. auction/performance support needs

What We're Looking For:

• 3+ years of hands-on Amazon DSP experience, with demonstrated expertise in both CTV/Programmatic Guaranteed and auction/performance buying

• Proven ability to manage and troubleshoot live campaigns with high spend accountability

• Strong client communication skills and comfortable presenting and advising directly with brand partners

• Experience building SOPs or training teams is a strong plus

• Ability to start immediately and operate with minimal ramp time

Perks & Benefits…

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Choice of computer (MAC or PC)
• And so much more… 

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.  

LEAP Program Description

Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.

The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.

About the Position

A robust and agile supply chain is a cornerstone of the America First Global Health Strategy, ensuring the availability, quality, and rapid deployment of essential health commodities such as diagnostics, vaccines, and treatments. These capabilities are critical for preventing avoidable epidemics, detecting emerging threats early, and responding swiftly to outbreaks. To achieve these objectives, the strategy prioritizes integrated and resilient supply chains, strengthened by private sector logistics, pooled procurement, and data-driven inventory systems.

At the heart of this vision is the Electronic Logistics Management Information System (eLMIS), which provides real-time visibility and coordination across health commodity flows. By delivering accurate, up-to-date data on stock levels, consumption patterns, and distribution, eLMIS enables informed decision-making and proactive supply chain management.

Keeping eLMIS updated and fully functional is essential. Timely system updates allow decision-makers to act quickly to prevent stockouts or overstocking—especially during outbreaks or emergencies. Reliable data supports national health planning, donor reporting, and compliance with global health standards, while also enabling the rapid deployment of critical commodities during health crises.

Moreover, eLMIS serves as an early warning mechanism, detecting unusual demand patterns or consumption spikes that may signal emerging health threats. This capability strengthens preparedness and response systems, ensuring that both the U.S. and partner countries can effectively manage endemic and emerging infectious diseases.

The objective of this scope of work is to hire two (2) Computer Programmers who will support the Department of Health (DOH) in the Philippines fortify and optimize the Electronic Logistics Management Information System (eLMIS) as a critical enabler of global health security under the America First Global Health Strategy in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.. The programmers will conduct a comprehensive gap analysis, resolve technical issues, enhance the system performance, and ensure data integrity to maintain operational reliability in alignment with DOH technical standards. By strengthening eLMIS, the DOH will ensure real-time visibility and rapid decision-making for health commodity management, enabling timely deployment of diagnostics, vaccines, and treatments—essential for preventing epidemics, detecting emerging threats, and responding swiftly to public health emergencies.

Responsibilities

Capacity building of the DOH staff responsible for the eLMIS

• Strengthen system management and troubleshooting skills by training staff to manage system updates, configuration changes, and diagnose common system and data issues.
• Build structured technical support capacity through development of troubleshooting competencies and clear escalation pathways for complex technical problems.
• Enhance data use for decision-making by training staff to routinely integrate eLMIS data into meetings, reviews, and performance monitoring processes.

System Stabilization and Maintenance

• Identify, troubleshoot, and fix all known bugs and system errors in eLMIS.
• Address data correction issues, including discrepancies in reports, transaction errors, and data inconsistencies.
• Implement approved change requests in compliance with project requirements.

System Enhancement and Optimization

• Refactor legacy eLMIS modules to improve system performance and maintainability.
• Optimize backend processes to support real-time data processing.
• Enhance database queries, structures, and stored procedures to improve efficiency and system response time.

Development and Technical Support

• Develop, enhance, and maintain system functionalities using Microsoft C#, ASP.NET / ASPX.Net, and JavaScript (Vanilla or AngularJS).
• Manage and maintain MS SQL / MSSQL databases, including performance tuning.
• Ensure compliance with established development standards and technical specifications.

Reporting and Coordination

• Attend weekly online meetings or submit weekly progress reports to the DOH Central Office and the U.S. Department of States Regional Foreign Assistance Section (DOS-RFA) summarizing:
  • Project progress and focus areas
  • Issues encountered and proposed solutions
• Prepare and submit Monthly Progress Reports detailing:
  • Activities undertaken and accomplishments
  • Issues resolved and challenges encountered
  • Code refactoring and backend optimization efforts
  • Data quality improvements and adoption interventions
  • Overall project status and next-month plans

Communications:

• Close collaboration and regular meetings with the DOH the Supply Chain Management System, the DOH eLMIS Lead, the Supply Chain Governance Council and the technical working groups.
• Close collaboration and cooperation with the DOS-RFA Senior Supply Chain Consultant.
• Regular meetings or conference calls with U.S. Embassy Department of States’ Regional Foreign Assistance (DOS-RFA) Section, together with the implementing partners and other technical advisors working on supply chain.
• The Computer Programmer should provide information and avail him/herself for calls/meetings with the U.S. Department of States as requested.

REPORTING:

The Computer Programmer will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or equivalent
• At least two (2) years of experience as a software developer
• Proficiency in Microsoft C#, ASP.NET / ASPX.Net
• Experience with Vanilla JavaScript and/or AngularJS
• Strong working knowledge of the .NET Framework
• In-depth experience with MS SQL / MSSQL Database Management
• Demonstrated experience in database optimization and performance tuning
• Strong analytical and problem-solving skills
• Ability to work with legacy systems
• Attention to detail, particularly in data accuracy and validation
• Effective communication and reporting skills
• Ability to work independently and meet project deadlines
• Experience in project management

Department Description

Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This position will be based remotely in the Philippines. 

Summary of Role 

The Financial Operations Specialist role interacts daily with Palmetto customers, customer delegates such as realtors, and our CX departments.  Responsibilities include owning customer lease/PPA reassignments, processing UCC-1 termination requests, and ensuring a positive customer experience. This person should have strong communication skills, a desire to exceed customer expectations, and strong problem solving and critical thinking skills. The ability to identify and resolve gaps in the current process is paramount to success in the role. If you’re organized, a great communicator, and analytically focused, this role is a great fit for you.

Strategic & Tactical

• Own our customer lease/PPA reassignment process:
  • Service transfers for customers who are moving from their home from previous homeowner to the new homeowner, including credit check of new customer, billing account set up, and completion of transfer contract
  • Prepayments by providing payment quotes, accepting payments, updating billing account, and providing documentation of prepayment to customer
  • Buyouts for customers who are moving (or 5 years after agreement starts), including providing buyout quote, accepting payment, updating billing account, and completion of contract
• Process UCC-1 temporary termination requests and related questions
• Escalate issues to management
• Ensure proper documentation in Salesforce and clear communication with CX department

Qualifications

• 2-4 years experience in a role demonstrating strategic thinking and problem solving
• Salesforce experience preferred
• BS/BA preferred
• Enjoy working in a fast-paced and rapidly changing environment
• Good computer skills (G Suite, Microsoft)
• Ability to work alone or in a team
• Outstanding attention to detail
• Good collaboration and communication skills
• Strong analytical and strategic thinking skills
• Excellent organizational and time management skills
• Knowledge of construction or solar industry preferred

Graphic Design Expert

Location: Remote
Type: Part-Time Contract (15+ hours per week for 2 weeks | 30 hour minimum commitment)
Duration: 2 weeks with potential for ongoing work
Compensation: $3.13 per delivered milestone of 120 tasks ($6.25/hour equivalent)

About the Project

You'll evaluate and rate graphic design elements on standardized quality scales to train AI models that assess design effectiveness—contributing to cutting-edge technology that advances how AI understands and evaluates visual content quality.

What You'll Do

• Review and rate graphic design elements using our Label Studio Enterprise platform across multiple quality dimensions:
  • Typography quality (readability, hierarchy, font pairing appropriateness)
  • Visual hierarchy effectiveness (clarity, balance, focal point strength)
  • Design element execution (icon quality, illustration polish, image selection)
  • Color palette effectiveness (harmony, contrast, accessibility)
  • Layout and composition quality (grid usage, spacing, alignment)
  • Overall design effectiveness and professional polish
• Apply consistent 1-5 rating scales across hundreds of design examples
• Provide clear, objective assessments based on established design principles
• Follow detailed rating guidelines and rubrics to maintain consistency
• Process high volumes of design samples with sustained attention to detail
• Participate in weekly calibration sessions to align rating standards
• Meet quality benchmarks for rating consistency and inter-rater reliability

Basic Qualifications

Required Experience

• Formal training in graphic design, visual arts, or related field (degree, certificate, or bootcamp completion) OR 2-3 years of professional graphic design experience
• Strong proficiency in design principles (composition, color theory, typography, visual hierarchy)
• Ability to objectively critique and evaluate design work against industry standards
• Understanding of what constitutes effective vs. ineffective design choices
• Experience reviewing or providing design feedback
• Exceptional attention to detail and ability to maintain focus during repetitive tasks

Skills & Attributes

• Comfort with highly repetitive work—ability to maintain quality and engagement while rating similar content for extended periods
• Strong visual discrimination and consistent aesthetic judgment
• Reliability and consistency in applying rating standards
• Self-motivated with ability to work independently on repetitive tasks
• Excellent focus and concentration for sustained periods
• Strong communication skills for flagging edge cases or unclear examples
• Comfortable with feedback and recalibration
• Minimum 10 hours per week availability for at least 3 months

Nice-to-Haves

Preferred Background

• Portfolio demonstrating diverse design work and critical eye
• Experience as a design reviewer, art director, or in quality assurance roles
• Understanding of accessibility standards (WCAG, inclusive design principles)
• Knowledge of design across multiple contexts (branding, editorial, digital, UX/UI)
• Experience teaching or mentoring design concepts

Technical Experience

• Experience with Figma, Sketch, or other modern design tools
• Prior data annotation, content moderation, or quality evaluation experience
• Exposure to machine learning or computer vision concepts
• Familiarity with design systems and component libraries

Work Style

• High tolerance for repetitive evaluation tasks—finds rhythm and satisfaction in systematic work
• Ability to maintain consistent standards across thousands of ratings
• Strong pattern recognition—quickly identifying quality patterns across examples
• Disciplined, methodical approach with minimal variation in judgment
• Problem-solving mindset for handling ambiguous or borderline cases
• Interest in AI/ML applications in design and creative fields
• Previous remote work experience with self-directed tasks

What Makes Someone Successful in This Role

You thrive on consistency and repetition - You find satisfaction in systematic work and can maintain quality standards while evaluating similar content repeatedly without losing focus or accuracy.

You have a calibrated design eye - You can quickly assess design quality against objective criteria and apply the same standards consistently across hundreds or thousands of examples.

You're objective and principled - You separate personal taste from professional assessment, basing ratings on established design principles rather than subjective preference.

You maintain sustained focus - You can work through high volumes of repetitive tasks while staying sharp and attentive to subtle quality differences.

You're a clear communicator - You flag confusing examples or rating criteria early, ask clarifying questions, and document edge cases clearly.

You're curious about technology - You're genuinely interested in how AI learns to evaluate design quality and see value in contributing to machine learning training data.