#LI-AM1

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across multiple markets. In addition to managing a team of Data Specialists, the Senior Team Leader will drive process standardization, operational governance, and automation initiatives to support HelloFresh’s growing global procurement operations. You will work closely with Food Safety, Supply Chain, Procurement, and Technology teams to ensure SKU data processes are efficient, reliable, and designed for scale, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead, coach, and develop a team of Data Management Specialists responsible for processing SKU lifecycle changes requested by Category and Procurement teams.
• Own the end-to-end delivery of the Data Management service portfolio, ensuring high operational performance, data accuracy, and adherence to service level agreements (SLAs) across multiple markets.
• Provide ongoing coaching, performance management, and professional development to build and sustain a high-performing, engaged team.
  
• Establish and maintain robust data governance frameworks to ensure accuracy, consistency, and compliance across SKU master data.
  
• Implement quality assurance practices, including four-eye review principles and error-prevention mechanisms, to minimize data inconsistencies and operational risk.
  
• Serve as the subject matter expert for Procurement Master Data Management within the Supply Chain Shared Services organization.
  
• Develop and manage KPI frameworks and operational dashboards to monitor performance, productivity, service quality, and data accuracy.
  
• Drive continuous improvement initiatives to standardize and harmonize SKU management processes across international markets.
  
• Identify and implement opportunities for automation, tooling enhancements, and workflow optimization in collaboration with Product and Technology teams.
  
• Lead operational transformation initiatives aimed at improving efficiency, scalability, and transparency within the Data Management service offering.
  
• Partner closely with Procurement, Food Safety, Supply Chain Planning, and Product teams to ensure accurate data flows and strong operational alignment.
  
• Manage escalations and resolve operational issues promptly to ensure service continuity and minimal business disruption.

What you’ll bring

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
  
• Minimum of 5 years of experience in supply chain operations, procurement operations, master data management, or a comparable operational environment.
  
• At least 2 years of leadership or team management experience within operational or shared services organizations.
  
• Strong experience working with ERP/MRP systems and managing operational data workflows.
  
• Proven track record in developing and managing KPIs, reporting frameworks, and operational performance dashboards.
  
• Demonstrated ability to drive process improvements, standardization, and automation initiatives.
  
• Advanced proficiency in Google Workspace and/or Microsoft Office applications (e.g., Excel, Sheets, Docs, and Slides).

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
• Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
• Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
• Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
• Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
• Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
• Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.

What you’ll bring

• 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
• Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
• Strong knowledge of ERP systems (Oracle experience preferred).
• Experience working with large datasets, performing root cause analysis, and implementing process improvements.
• Ability to interpret financial data and present actionable insights to stakeholders.
• Excellent problem-solving and critical thinking skills.
• Experience working in a fast-paced, high-volume environment.
• Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in leading and optimizing logistics operations, managing the Philippines-based logistics team, and ensuring efficient processes, strong performance, and seamless collaboration across teams — contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead and manage the Philippines-based HelloConnect Logistics team, including task delegation, training, onboarding, and team engagement activities
• Ensure adherence to company policies, procedures, and performance standards across the team
• Develop, maintain, and monitor daily task checklists to ensure all responsibilities are completed efficiently
• Conduct performance reviews and support recruitment and hiring initiatives for the team
• Create and maintain standard operating procedures (SOPs), while identifying opportunities for process improvements and proactively addressing challenges
• Provide reporting and analysis support to the HelloFresh Inbound Logistics team, ensuring coverage during peak periods and team absences
• Collaborate closely with cross-functional teams, including procurement, production, and quality assurance, to ensure smooth operations
• Plan and execute regular team engagement and team-building activities for the Philippines-based HelloConnect team
• Remain highly flexible and provide coverage as an Inbound Coordinator during vacations, emergencies, or business-critical situations
• Manage and lead remote teams effectively, with preference for candidates who have experience working with offshore teams and remote work environments
• Maintain flexibility with work schedules, including the requirement to work one weekend day each week (e.g., Tuesday to Saturday or Sunday to Thursday). The Team Lead must remain open to future schedule adjustments as needed by the business.

What you’ll bring

• Experience in logistics and supply chain, preferably within the food or CPG industry
• Strong proficiency in Microsoft Office tools, with advanced skills in Microsoft Excel
• Ability to work independently while managing and tracking multiple processes effectively
• Strong multitasking skills, with the ability to thrive in a fast-paced environment
• Excellent organizational skills and high attention to detail
• Strong communication skills, with the ability to clearly articulate ideas, processes, and decisions both verbally and in writing
• A process-driven mindset, with a focus on documentation and the use of structured workflows and checklists
• Proven leadership skills, with the ability to engage, support, and develop team members
• Proactive and solutions-oriented, with the initiative to identify opportunities and drive improvements

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

 #helloconnect
#LI-Remote
#hcgreenhouse

Overview

We are seeking a highly detail-oriented and analytical Sales Compensation Analyst to join our GTM Strategy and Incentive Design team. As a Sales Compensation Analyst, you will be the backbone of our sales incentive ecosystem. You aren't just "crunching numbers"—you are ensuring that our sales teams are motivated, paid accurately, and aligned with the company’s strategic goals. You will sit at the intersection of Finance and Sales Operations, acting as a trusted advisor who translates complex commission structures into actionable data. The ideal candidate possesses a blend of meticulous analytical rigor and the communication skills to explain a "pay-out" logic to our high performing sales force.

Key Responsibilities

Compensation Administration and Processing

• Manage the end-to-end monthly/quarterly commission cycle, ensuring accurate and timely payouts for the global sales force.
• Identify "bottlenecks" in the current payout workflow and implement automated solutions to reduce manual errors.
• Act as the primary point of contact for sales inquiries regarding compensation. Research and resolve discrepancies with a high level of professional empathy.
• Ensure compliance with all internal controls, company policies, and external regulations related to sales compensation.
• Maintain rigorous documentation for audit purposes (SOX compliance) and ensure all payments adhere to internal policies.

Collaboration and Improvement

• Partner closely with the Sales Operations, HR, and Accounting teams to ensure seamless end-to-end process management.
• Identify and implement process improvements within the sales compensation function to enhance efficiency and accuracy.
• Participate in testing and implementation of system upgrades and new compensation tools.
• Provide training and documentation on compensation processes and tools to stakeholders.

Qualifications

Required Experience and Skills

• Experience: Minimum 2–3 years of professional experience in Finance, Sales Operations, or Revenue Operations.
• Domain Knowledge: Direct experience in Sales Compensation (Incentive Compensation Management) is a significant advantage.
• Strong proficiency in Microsoft Excel. You don't just use Excel; you make it sing. Nested formulas, XLOOKUPs, and Pivot Tables are your second language.
• Experience with a Sales Performance Management (SPM) system (e.g., Xactly, Varicent, CallidusCloud) is an added advantage.
• Exceptional attention to detail and a high level of accuracy in data management and calculations.
• Strong analytical and problem-solving skills with the ability to interpret complex data and present findings clearly.
• Ability to explain complex commission calculations in simple terms and handle sensitive pay-related conversations with patience, clarity, and professionalism.

Preferred Skills

• Experience navigating the complexities of a high-growth, international environment.
• Working knowledge with CRM systems (e.g., Salesforce).
• Ability to build "at-a-glance" reports or dashboards in Excel

A 3Cloud Senior Quality Engineer is responsible for performing and/or leading testing activities for assigned clients. This includes standards testing tasks, maintaining traceability, defect management, test plan development and reporting. This senior quality engineer role is technical and client facing role. The ideal candidate will have experience in client-facing roles and have success supporting technical discussions with clients. Successful candidates will be able to demonstrate proficiency with the design, implementation, support of technical QE solutions. This position may lead small projects or works with QE Lead/Architect to ensure set QE guidelines and standards are followed by the project team and client expectations are met.

Job Highlights:

• Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else.
• Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places.
• Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration.
• Great working environment and company culture with flexible work location.

Key Responsibilities:

• Apply knowledge of Quality Engineering and testing areas (Automation, Performance, Data quality, AI, While box, Blackbox) to define and advise in test planning
• Drive high‑quality delivery by performing both manual and automated testing, ensuring full coverage across functional, system, data, and AI components.
• Assist or Lead the design and implementation of comprehensive test strategies, quality processes, and documentation for assigned project.
• Maintain accurate record results, test cases, and share feedback to the project team
• Ensure all QE deliverables meet quality standards, aligning with project objectives and organizational best practices.
• Actively assist or lead defect triage process
• Develop and validate test data, data pipelines, and infrastructure from both functional and system perspectives.
• Evaluate and test machine learning models, including LLM behavior, prompt robustness, model outputs, and performance metrics.
• Mentor junior team members, promote QE best practices, and contribute to continuous improvement initiatives across the Quality engineering practice.

Qualifications:

• Bachelor’s degree in computer science, or a closely related discipline.
• Solid experience in QA methodologies, test planning, automation, and quality engineering practices.
• Strong proficiency in automation tools such as Selenium, Playwright, or equivalent frameworks.
• Solid programming skills in Python, C#, Java, or similar languages.
• Hands‑on experience testing data pipelines, ETL workflows, and analytics platforms (Databricks, Fabric preferred).
• Understanding of machine learning principles, model evaluation metrics and AI system behavior
• Ability to test LLM behavior, prompts, and AI model outputs.
• Ability to execute comprehensive test plans for AI models and systems.
• Excellent analytical, problem‑solving, communication, and presentation skills.
• Demonstrated ability to work cross‑functionally and influence engineering teams.
• Passion for innovation, continuous learning, and staying current with emerging QE and AI technologies.
• Relevant certifications (Azure, Microsoft, Agile, etc.) are a plus.
• Experience on Load and Performance Testing
• Experience API Automation, C#
• Experience with cloud platforms, especially Azure, is preferred.

Note:

• This role will be temporarily working onsite in our Makati Office.
• Priority will be on ASAP joiners

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Client Service Member | Remote | Luxury Travel 

About Ascend 

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. 

We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world. 

Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time. 

The Role 

We are looking for a Client Service Member who loves the challenge of finding the perfect flight, building a compelling quote, and delivering genuinely personal service to high-expectation travelers. 

You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy. You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional. 

This is an individual contributor role. You are the person the client interacts with, and your work directly determines the quality of their experience. 

Compensation 

$700 - $1,200/month USD, depending on location and experience. 

Compensation is reviewed based on performance, with clear milestones tied to progression. 

What You'll Do 

Search and Optimization 

• Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory 
• Identify the best available options for each client, combining routes, fare classes, and availability in ways that genuinely serve their goals, not just the most obvious result • Apply fare rules and availability knowledge to find solutions that are both accurate and creative
• Document complete pricing details, fare rules, and booking requirements in our workflow systems so nothing is lost in handover 

Quote Creation and Client Delivery 

• Build polished, well-structured quotes that follow Ascend's standards for tone, clarity, and formatting 
• Add clear reasoning to every quote: why this route, what the fare rules mean for the client, the pros and cons of each option, and any availability considerations they need to know about 
• Deliver quotes within SLA targets: within 5 minutes for short-haul requests and within 25 minutes for long-haul or complex itineraries 
• Present options in a way that makes the client's decision easy and confident, not overwhelming 

Client Communication 

• Acknowledge every new client message within 30 seconds so they know it is being handled 
• Maintain proactive, high-touch communication throughout the search and booking process 
• Confirm key preferences before quoting: cabin class, routing preferences, loyalty program memberships, and any flexibility on dates or connections 
• Handle follow-up questions, clarifications, and booking confirmations with professionalism and genuine warmth 

Data Accuracy and Handovers 

• Maintain 100% accuracy across all workflow systems and client records: task status, client notes, booking details, and preferences updated in real time 
• Ensure seamless handovers to the Ticketing and Trip Fulfillment teams so the client's experience does not have any gaps 
• Document all key client interactions and decisions so the team has full context at every stage 

Escalation and Quality 

• Escalate VIP, high-complexity, or time-sensitive requests to your Team Lead immediately, rather than attempting to handle them alone 
• Flag pricing anomalies, policy concerns, or system issues when you spot them • Participate in quality audits and apply feedback to continuously improve your work 

What You Bring 

Must Have

• 2+ years in travel operations, luxury hospitality, or high-touch client service where you understand what premium service actually feels like from the client's side
• Hands-on Sabre GDS experience is mandatory for this role. You must already be comfortable using Sabre for flight search and booking. This is not a skill we can train from scratch 
• Excellent written communication: your client messages are clear, professional, and feel personal, not like they came from a template 
• Strong attention to accuracy: you maintain 98%+ accuracy even when you are moving quickly across multiple requests 
• The ability to manage multiple client requests simultaneously while meeting tight response and delivery SLAs 
• A collaborative mindset: you hand off work cleanly, communicate proactively with your team, and treat handovers as a responsibility, not an afterthought 

Nice to Have 

• Experience with airline mileage programs, award travel, or loyalty points optimization • Familiarity with premium booking platforms, workflow tools, or CRM systems • Background in luxury travel agencies, premium concierge services, or high-end hospitality 
• Experience handling high-net-worth or VIP clients 
• Genuine passion for travel and for finding creative routing solutions that others miss 

You do not need to check every box. If you have 80% of the must-have skills and genuine enthusiasm to learn, we want to hear from you. 

The opportunity

The Paid Social Specialist will join TechnologyAdvice’s Paid Media team and focus on building, managing, and optimizing paid social advertising campaigns that drive high-intent B2B technology buyers to our owned properties. This role exists to deepen the team’s specialization in paid social channels as our paid media program continues to scale across multiple platforms.

You will work closely with the Associate Director of Paid Media, the Paid Social Strategist, and other team members to support and execute campaign initiatives across Meta, LinkedIn, and additional social platforms. This is a hands-on role responsible for campaign builds, audience development, performance optimization, reporting, and experimentation. The ideal candidate brings strong platform expertise, analytical thinking, and the ability to manage campaigns at scale while continuously improving performance and ROAS.

Employment Level : Mid-Level

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build, launch, and manage paid social campaigns across platforms, including Meta (Facebook/Instagram), LinkedIn, TikTok, Quora, Reddit, and other social channels.
• Develop and refine audience targeting strategies, including core audiences, lookalikes, and retargeting segments using first-party data and platform signals.
• Monitor campaign performance and adjust bidding strategies, budgets, targeting, and creative to improve efficiency and increase return on ad spend (ROAS).
• Collaborate with marketing, creative, analytics, and engineering teams to ensure accurate tracking, event implementation, and campaign measurement.
• Manage creative requests and coordinate with design teams to produce ad assets that meet platform requirements and campaign objectives.
• Analyze campaign performance using social ad platforms, Google Analytics, and reporting tools such as Looker Studio or Tableau.
• Prepare performance summaries and reporting dashboards to communicate campaign insights and results to internal stakeholders.
• Identify opportunities to scale high-performing campaigns and improve underperforming segments through testing frameworks and optimization strategies.
• Stay current on platform updates, new ad formats, automation features, and industry trends in paid social advertising.
• Contribute to the ongoing expansion of our paid media initiatives by testing new channels, audiences, and creative approaches.

Who you are

• 3 - 5 years of hands-on experience building and managing paid social campaigns, specifically within Meta Ads and LinkedIn Ads.
• Experience managing campaigns with meaningful budgets (ideally $50K–$100K+ per month) and optimizing toward performance metrics such as ROAS and revenue.
• Strong working knowledge of paid social campaign structure (campaigns, ad sets, targeting, ads) and optimization levers, including bidding strategies, audience segmentation, and creative testing.
• Comfortable analyzing performance data and translating insights into actionable optimizations that improve campaign results.
• Experience working with analytics and reporting tools such as Google Analytics, Looker Studio, Tableau, or similar platforms.
• Familiarity with additional paid social channels such as TikTok, Quora, or Reddit is a plus.
• Ability to manage multiple campaigns simultaneously in a fast-paced marketing environment.
• Comfortable working with cross-functional teams, including marketing, creative, BI, engineering, and product stakeholders.
• Available to work U.S. business hours (Philippines night shift schedule).
• Access to a reliable laptop, a stable internet connection, and backup power or connectivity.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

Are you looking for a great career with a growing company where you can make an impact and be part of an exciting team? If you are passionate about technology and interested in joining a team of collaborative colleagues who respectfully and courageously seek to challenge the status quo, you’ve found the right place. We are looking for people who enjoy creating tools to automate processes and are passionate about finding solutions to difficult problems.

We are looking for a DevOps Engineer II to join our team. We have an “always learning” culture driven to improve both as individuals and as a team. We are a Scrum-based Agile team that strives to deliver business value quickly. Our ideal candidate must maintain a high level of ownership and see assignments through to completion.

We containerize and deploy a microservice architecture – with a technology stack that includes languages like Python, PHP, and Vue.js. – using Kubernetes (EKS) on AWS. We use MySQL, Redshift, and Redis for databases and caching. We use GitHub Actions and ArgoCD for our CI/CD pipeline. We use Cloudflare for our CDN/WAF. Do you love IaC? Because we do and use Terraform/OpenTofu to create infrastructure.

You will be responsible for engineering support, service delivery, reliability, scalability, monitoring, and creating some of our infrastructure-as-code, just to name a few key responsibilities.

Employment Level: Pro 2 - Mid-Level I   

Employment Type: Full-Time (Contract-to-Hire: 2-week evaluation period)

Location: Philippines 

Working Hours: 4 pm to 1 am PHT (Preferred 9 pm to 6 am PHT during the first 1-2 months of onboarding) 

What you'll do

• Support the Engineering teams in whatever way possible for them to be successful.
• Help with the day-to-day administration of live production systems to “keep the lights on”.
• Improve, as well as maintain, processes that utilize containerization and orchestration technologies such as Docker and Kubernetes to help us standardize and scale systems.
• Deploy and maintain critical applications on cloud-native microservices architecture.
• Design, implement, and maintain secure automation solutions for various environments.
• Increase the sophistication of our observability and alerting/escalation processes.
• Manage our continuous integration and delivery pipeline to maximize efficiency.
• Implement industry best practices for system hardening / monitoring as well as configuration management.
• Continuously evaluate existing systems for industry standards and make recommendations for improvement.
• Keep up to date on modern technologies and trends, and advocate for their inclusion within products when it makes sense.
• Help define, document, evolve, and evangelize high engineering standards and best practices across multiple areas.

Who you are

• Minimum of 2 years in a Technology role with at least 1 year experience working in a DevOps position.
• Strong experience with Linux, Kubernetes, Terraform, GitHub Actions, and Cloud systems.
• Strong programming skills in one or more scripting languages.
• Experience with AWS. And GCP experience is a plus.
• Experience with CI/CD implementation tools and understanding of CI/CD best practices.
• Experience with Infrastructure as Code (IaC) and understanding of IaC best practices.
• Ability to learn and apply new technologies through self-learning.
• Ability to retain and protect confidential material.
• Ability to thrive in a reactive environment.
• Excellent time management and planning skills are essential.
• Previous Software Engineering experience is a plus.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

As a Senior Data Analyst on the Business Intelligence team at TechnologyAdvice, you’ll turn complex data into insights that drive smarter decisions across marketing, sales, product, and operations. You’ll build dashboards, develop custom analytics, and deliver reports that shape our strategy and help connect technology buyers with the right solutions. We’re looking for someone who’s detail-oriented, curious, technically skilled, and enjoys solving business problems with data.

Employment Level: Pro 4 - Senior 

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build and maintain dashboards and data tools to support business goals.
• Deliver ad hoc analyses that explain trends and assess performance.
• Conduct statistical analysis to uncover actionable insights.
• Design and analyze A/B tests and controlled experiments.
• Create predictive models to support forecasting and goal-setting.
• Collaborate with engineering on data pipelines and reporting logic.
• Work across cloud data platforms and BI tools to meet stakeholder needs.
• Partner with internal teams to understand business challenges and provide data-driven solutions.
• Identify gaps in data collection and help improve data quality and integration.
• Clean and transform raw data for use in reporting and analysis.

Who you are

• 4–6 years of analytics experience, ideally in a digital or tech-driven business.
• Bachelor's or Master's in Data Science, Business Analytics, Statistics, or related field.
• Strong SQL skills and experience working in cloud data warehouses (Snowflake, Redshift, or BigQuery).
• 2+ years of experience with BI tools like Tableau, Power BI, or Looker.
• Familiarity with Google Analytics, Tag Manager, and A/B testing tools.
• Strong problem-solving skills and ability to explain data insights to non-technical audiences.
• Experience using AI to streamline analytics work is a plus.
• Experience with data integration tools like Hevo or Fivetran is also a plus.
• Clear communication, team collaboration, and a passion for data.
• Must have a working laptop/pc and internet and back-up connection.
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

The Newsroom Content Editor acts as the editorial quality owner of our tech and AI news coverage, publishing news content across TechnologyAdvice’s digital media properties. Assigns content to freelancers and staff writers; edits assigned content to meet topic, division, and company standards; tracks traffic and revenue metrics and contributes to editorial strategy conversations.Reporting to the managing editor, this role does not include people management responsibilities.

Employment Level: Mid Level 

Employment Type: Full Time

Location: Philippines 

Working Hours: 4:00pm to 1:00am PHT or 9:00pm to 6:00am PHT

What you'll do

Content Execution:

• Performs all levels of editing (developmental, fact-checking, and copy editing)
• Provides written edits and feedback to staff writers and freelance writers
• Edits articles to newsroom standards and to succeed with Google Discover and Google News algorithms
• Writes new articles as needed
• Ensures all published content aligns with the site’s audience, mission, and vision
• Regularly evaluates story quality to identify areas for improvement

Strategy & Planning:

• Pitches article ideas and content updates
• Keeps abreast of topic news, market competitors, and audience needs and guidelines
• Contributes to editorial runway content planning and execution

Leadership & Collaboration:

• Collaborates with cross-functional teams on content initiatives
• Supports topic leads
• Support other topic, division, or site projects as assigned by manager

Who you are

• Five years of experience writing and editing news, ideally in the B2B space or covering technology in a newsroom environment
• Working familiarity with technology products and vendors and how they impact governance, ethics, consumer and enterprise needs, etc…
• Experience working with generative AI tools for writing and editing
• A portfolio demonstrating writing and editing proficiency
• A degree in Journalism, English, Technical Writing, Publishing, Communication, or Writing is preferred
• Superior copyediting and proofreading abilities and a strong familiarity with American English spelling conventions
• Strong interpersonal skills and the confidence to engage with highly experienced writers and freelancers 
• Superb research skills and a strong desire to learn, investigate, and problem solve
• The ability to handle multiple projects and deadlines, manage time well, and edit a high volume of high-quality work
• Knowledge of Google News and Google Discover publishing platforms and experience writing and editing for them
• Eagerness to collaborate and a willingness to learn
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you'll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

About The Position:

As a Sr Human Resource Associate, within our Regional Shared Service Centre you will join a fast-growing company and will have responsibility for supporting professionals we engage on behalf of our client. You will assist in the management of the back-end HR, Payroll, and legal service providers that support the infrastructure of our international entities. We are looking for someone with global exposure and experience throughout APAC & UAE.

Please note: this is a 9 month fixed term contract and we are ideally looking for someone who can start immediately

What you will do:

• Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals.
• Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
• Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments.
• Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider.
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication)
• Ensure service excellence by following and committing to the established SLAs and SOPs
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP.
• First point of contact for professionals& customers during the onboarding and offboarding process

What we are looking for:
Minimum Requirements

• 2-5 years of HR operations experience (SSC experience desirable)
• Detailed knowledge of HR Procedures and policies
• Experience working within a Shared Services
• Basic knowledge of labor legislation throughout APAC & UAE region will be an added advantage
• Excellent customer service skills.
• Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings. 
• Literacy with MS Office 
• Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to fast pace environment. 
• Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality. 
• Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
• Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
• Demonstrating strong self-motivation, attention to detail, and time management skills
• Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds.
• Flexibility to accommodate different time zones based on customer and professional needs.

Preferred Qualifications

• Knowledge and experience in handling offboardings will be an added advantage.
• Proficiency in local languages such as Mandarin, Vietnamese, Korean, Japanese, or Thai would be considered an additional advantage.

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations in the generation of purchase orders for various HelloFresh markets across Europe, the UK, Australia and New Zealand, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Support our inbound supply chain operations & external partnerships  to ensure our ingredients arrive to our customers on time and in full
• Calculate and issue purchase orders for your category area(s). Revise or raise additional purchase orders as required
• Complete the necessary audit checks to ensure orders are complete and accurate before sending to suppliers
• Resolve any queries raised by suppliers on the purchase orders or transportation, escalate where necessary
• Resolve operational issues and perform root cause analysis. Put into place corrective actions to help prevent similar issues from reoccurring
• Help to establish, create and maintain reports that support daily operations
• Distribute forecast information to HelloFresh suppliers
• Partner closely with the Suppliers and internal teams such as Forecasting, Procurement, Warehouse and Inventory to ensure purchase orders are timely and fulfill customer requirements
• Correct or escalate any data inaccuracies to your Line Manager
• Report any tooling issues and recommend improvements
• Maintain the confidentiality of our data and uphold the integrity of our business
• Support on additional day to day tasks as needed, including but not limited to, data entry, emergency purchase orders, updates to delivery schedules and inventory data analysis
• Remain flexible to changing duties and responsibilities as business needs vary

What you’ll bring

• At least 2 years of previous purchasing experience as a Buyer
• Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

About the role

The focus of this role is to bolster Auctane's global engineering and operations within the Information Security Group. This position reports directly to the CISO and entails the leadership of several security programs within the engineering and operations teams.

The successful candidate will be instrumental in defining and developing the technology and processes governing cybersecurity practices to secure Auctane's global infrastructure. The role will specifically concentrate on securing the Enterprise and Cloud Infrastructures, alongside managing security operations responsibilities.This critical role requires a successful candidate to be a key contributor in establishing and evolving the technology and processes that define Auctane's global cybersecurity practices. The primary focus of this position is to secure the Enterprise and Cloud Infrastructures while also managing core security operations.

The Infosec group operates as part of the broader R&D Tech function, which utilizes modern architectural patterns and technologies, including AI, at scale and pace. This is a fully on-site position located in Manila, Philippines, with the primary shift scheduled between 10 pm to 7 am PHT, and flexibility to support other hours. 

Travel Requirements: Up to 10% travel required.

About the team

We have a flat and open engineering culture where diverse opinions and perspectives are valued, data and evidence beats opinion and hierarchy, backed by honest and frank discussions. We passionately believe in forming autonomous, cross functional teams who are empowered to deliver our ambitious strategy. Our engineering culture is characterized by its flat and open structure, where diverse opinions and perspectives are highly valued. Decisions are driven by data and evidence, superseding opinion and hierarchy, and are supported by candid and transparent discussions. We are strong advocates for the formation of autonomous, cross-functional teams who are fully empowered to execute our ambitious strategy. We strongly support cross-collaboration and mission driven autonomous teams that are given full authority to implement our ambitious strategy. Our ambitious strategy is implemented by autonomous, mission-driven teams that are fully empowered to act and strongly encouraged to cross-collaborate.

What will you be doing?

• ReviewWorking to review and enrich playbooks and see opportunities for automation efficiencies in our Security detection and response capabilities.
• Liaising with the Engineering teams on incident response, vulnerability management and remediation actions
• Responsible for providing technical expertise in the support of security incidents using a plethora of leading security tools, coupled with continuous learning and training
• Working with AWS & GCP Cloud-native security tooling such as GuardDuty, Security Hub,  GCP Security Command Center to ensure a level of protection & monitoring of threats in Auctane Public Cloud environments. 
• Following up on regular security reviews, vulnerability, risk assessments and audits utilising our CSMP tool Wiz and Endpoint vulnerability tool Crowdstrike.
• Building relationships with all staff to promote “Security by Design” throughout the Engineering Teams and wider business.
• Being part of the internal Infosec / cyber security incident process - investigate suspected attacks and help manage security incidents, including providing post-mortem analysis, identify causes, develop solutions and preventive measures
• Responding swiftly to new and emerging security threats and vulnerabilities, investigate suspected attacks and be an integral part of the Information security incident process
• Learning and training, to enhance knowledge of Security Orchestration and Automation.

What are we looking for?

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related technical field
• 8+ years of progressive experience in cybersecurity, with at least 3-5 years in leading large scale cyber security implementations
• Experience defining and leading several cyber security programs for large scale organizations
• Advanced level experience at least in one or two security domains within the Enterprise and Cloud Infrastructures to develop threat detections and mitigation strategies 
• Experience leading projects and programs while defining the roadmap and milestones, and communicating with to technical and non-technical stakeholders while advising senior management 
• Experience leading other engineers and analysts while collaborating with the external team members
• Able to balance the demands of delivering high quality and demanding timescales.
• Relevant industry certifications (e.g. CISSP, CISM, CRISC, AWS Security, GCP Security)

What will make you stand out?

• Expert-level knowledge of AWS, Azure, and/or GCP security
• Expertise in vulnerability and risk management across public cloud and enterprise environments
• Expertise in leading advanced threats detection and prevention programs in a cross-functional environment 
• Expertise in developing security patterns with architectural recommendations
• Advanced experience in software development practices, automation with basic knowledge of AI

The Tech

• AWS, GCP, SaaS, and Enterprise
• Artificial Intelligence Solutions (Gemini, Claude, internal)
• CNAPP, DSPM, and Cloud Security Solutions
• Application Security Technologies (DAST, SAST, SCA, ASM)
• Email Security Technologies
• SIEM Solutions and Detection Technologies
• Google Workspace
• Vulnerability Management Solutions
• Application Security
• Python, PowerShell, Bash

What do we offer?

🌿 1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.

🩺 HMO Medical Insurance:

• Tiered Maximum Benefit Limit (MBL) based on job level.
• Comprehensive coverage for the employee and up to two (2) dependents.

🦷 Dental Insurance:

• Coverage for essential dental care services.

🧠 Mental Health & Employee Assistance Program (EAP):

• Access to confidential counseling and support services for mental health and personal challenges.

🏃 Wellness Program:

• Initiatives and resources designed to promote physical and mental well-being.

2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.

❤️ Life Insurance:

• Financial protection for your loved ones.

⚠️ Accidental Death and Dismemberment (AD&D) Insurance:

• Additional financial protection in the event of accidental death or dismemberment.

🍽️ Meal and Clothing Allowance:

• Up to 3,000 PHP per month for meal and clothing expenses.

🎯 Bonuses and Supplemental Income:

• Opportunity to earn extra wages through company contests and incentives.

3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.

🌴 Paid Vacation Days:

• 15 paid vacation days per year, with additional days increasing with tenure.

🤒 Paid Sick Days:

• 15 paid sick days per year.

🎉 Paid Holidays:

• Observation of statutory national and local holidays.

💐 Bereavement Leave:

• Supportive leave in times of personal loss.

4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.

📚 Education Benefits:

• Support for continuous learning and professional development.

🤝 Referral Program:

• Incentives for recommending great talent to join the team.

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in analyzing and interpreting data to measure the commercial impact of tests, campaigns, and key project, while providing ad-hoc data support across various areas. You will translate data into clear, actionable insights that drive better decisions, support business success, and enhance customer value and satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Quantify commercial impact of A/B tests, marketing activity, and operational projects – e.g. revenue uplift, margin impact, CPA, LTV, and ROI.
• Analyse A/B tests and marketing campaign performance to identify commercial trends, risks, and opportunities.
• Build and maintain dashboards and reports in Qlik (our BI platform), ensuring accuracy, clarity and a focus on key business KPIs.
• Extract, clean and prepare data using SQL and internal datasets to support commercial analysis and decision-making.
• Set up Dialler (telesales) campaigns with a commercial lens – ensuring correct targeting, data selection and configuration to maximise performance and ROI.
• Produce clear post-campaign and post-test reviews that explain what happened, why, and what it means in £ terms.
• Present insights and recommendations to stakeholders in a clear, non-technical way, highlighting trade-offs and next best actions.
• Support stakeholders in defining and tracking KPIs that reflect business and commercial performance.

What you’ll bring

• Strong analytical and problem-solving skills with the ability to translate data into commercial insight.
• Proficiency in SQL for data extraction and transformation.
• Experience with Qlik, Tableau, Power BI or similar BI tools for reporting and visualisation.
• Understanding of A/B testing principles, funnel metrics, and campaign performance.
• Experience with Dialler systems and campaign setup (or the ability to learn quickly).
• Strong communication skills, able to tell a clear story from the data.
• Comfortable working with numbers related to Life Time Value, including predictive metrics
• Commercially minded with a natural curiosity about how to optimise
• Detail-oriented and thorough with a strong focus on accuracy.
• Able to manage multiple tasks, prioritise based on commercial impact, and work independently.
• Collaborative and proactive in engaging stakeholders and challenging assumptions where needed.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.            

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

The main aspect of the role will be as the voice of the brand and community, taking calls from our members and encouraging them to continue with their membership, doing outbound calls to upgrade or reactivate the account of the customers who canceled before. The channel/skill may change depending on the client's request (inbound, outbound, reactivation, CS, etc..)

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Contact potential customers via phone, email, and social media to promote our subscription service and increase sales.
• Build strong relationships with existing customers and ensure that they remain loyal to the company.
• Use persuasive sales techniques to educate customers about the benefits of subscribing and to overcome objections.
• Manage and update customer records and sales data in our CRM system.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Meet targets and performance metrics set by the clients.

What you’ll bring

• Previous experience in sales - preferably in a subscription-based service or a related industry.
• Excellent communication skills, quick to resolve the issue with great CS skills and high quality.
• Positive energy and can-do attitude.
• A person with high regard for integrity and diligence. Works efficiently with minimal supervision.
• An interest/passion for Craft Beer and Wine - ideal but not essential 

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote

People Operations Supervisor

The People Operations Supervisor manages the People Operations Representatives (Tier 1) who provide employee support and handle employee lifecycle transactions. This role ensures a consistent, high-quality employee experience and will be instrumental in identifying opportunities to enhance service delivery.

Additionally, the People Operations Supervisor serves as Tier 2 People Operations support for employees in the APAC Region. This role may partner closely with the Regional People Operations Specialists and reports directly to the People Operations Manager.

Key Responsibilities

Leadership & Employee Experience

• Supervise and guide the People Ops Representatives who manage Tier 1 employee support and lifecycle transactions.
• Maintain service quality through Freshservice ticket management, analysis of employee feedback trends, and knowledge base updates.
• Conduct quarterly reviews of Freshservice tickets and knowledge base content to identify improvement opportunities.
• Collaborate with the People Operations Specialist on workflow and system enhancements.

Regional HR Operations

• Provide Tier 2 case support through Freshservice for employees, responding to and resolving inquiries in a timely and professional manner.
• Partner with HR, Benefits, and Payroll teams to ensure accurate and timely payroll-related data submission.
• Prepare and submit payroll reports for job changes, transfers, and compensation updates to Payroll.
• Maintain APAC employee-facing knowledge content.
• Manage visa and work permit processing and renewals for foreign hires in Philippines.
• Support internal and external audits and ensure data accuracy.
• Conduct periodic audits to ensure policy and regulatory compliance.

General Responsibilities

• Identify process efficiencies and contribute to documentation updates.
• Prepare quarterly business review reports for leadership.
• Serve as backup support for Philippines benefits administration, covering employee inquiries, required filings, enrollments and updates, vendor reporting, and full leave management through return-to-work.
• Assist People Ops Representatives with UKG lifecycle transactions, including hires, terminations, promotions, and job changes as needed.

Qualifications

• 3–5 years of HR Operations experience, with strong knowledge of Philippines labor laws.
• Minimum 1 year of people management or leadership experience.
• Experience with HRIS systems (UKG preferred) and case management tools (Freshservice).
• Strong organizational, compliance, and communication skills.
• Ability to balance operational detail with high-quality service delivery.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

The opportunity

The Delivery Coordinator will work closely with Delivery Operations and Client Success teams, owning the behind-the-scenes, administrative tasks while their team counterparts focus on building the client relationships. In this role, you will be expected to handle multiple tasks and projects in support of both internal teams and client accounts. This role requires someone who is efficient and detail-oriented.

Employment Level: Entry 

Employment Type: Full Time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Set up, configure, and launch campaigns in Convertr, including ongoing optimizations, delivery adjustments, and troubleshooting (API setup, test deliveries, and lead submission integrations).
• Monitor daily lead delivery and pacing, follow up on missing submissions, and reconfirm monthly/quarterly volume expectations to ensure campaign performance.
• Maintain accurate campaign data across Salesforce and internal tracking tools (Google Workspace), ensuring consistency and alignment across systems.
• QA landing pages, coordinate edits, and confirm readiness prior to campaign launch or client distribution.
• Deliver leads and reporting updates to clients on a daily or weekly cadence, while building and maintaining dashboards tracking performance metrics (e.g., intent data, engagement signals).
• Coordinate vendor operations end-to-end, including kickoff communications, ongoing management, insertion order (IO) creation, and tracking approvals, signatures, and deliverables.
• Manage campaign execution workflows, including creative request submission and tracking, direct mail coordination, campaign master sheets, and resolving bottlenecks (delivery delays, submission issues, creative gaps).
• Support financial and operational processes by assisting with invoice validation, responding to ad hoc requests, and identifying process gaps to improve workflows across the Delivery and Client Success teams.

Who you are

• 2+ years of experience supporting campaign execution, lead delivery, or marketing operations within a digital marketing or lead generation environment.
• Hands-on experience with Salesforce (or similar CRM), including updating records, tracking delivery, and maintaining data accuracy across systems.
• Experience using lead delivery platforms (e.g., Convertr) or similar campaign management tools.
• Strong understanding of campaign tracking, lead pacing, and performance monitoring across multiple concurrent programs.
• Experience coordinating with external vendors or partners to execute campaigns, manage deliverables, and resolve delivery issues.
• Exposure to technical campaign components such as API setups, lead integrations, and testing delivery flows.
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
• Strong written communication skills for client-facing updates and internal coordination, with the ability to work overnight (US hours) and maintain reliable equipment and internet connectivity (including backup).

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

⚠️ CRITICAL PHONE CAMERA REQUIREMENTS

To be considered for this role, you must have a smartphone that meets the following specifications. If your device does not meet these standards, your footage cannot be used, and you will not be qualified for payment:

• Video Resolution: 1080p
• Frame Rate: 30 FPS
• Lens Setting: 0.5x or 0.6x Wide Angle lens

Project Overview

We are looking for paid participants to record videos of everyday activities while wearing a head-mounted camera. Your recordings will help robotics systems learn to perceive, understand, and interact with real-world environments.

You’ll record yourself doing tasks you already do in daily life, such as:

• Folding laundry
• Preparing or cooking food
• Cleaning, tidying, or organizing items
• Rearranging or sorting objects

Participants may or may not be assigned specific tasks, depending on project needs.

Sample footage: Click here

If you’re detail-oriented, comfortable performing everyday tasks, and want to earn additional income while contributing to cutting-edge robotics research, we’d love to work with you!

🎬 What to Expect

• Weekly footage goal: Capture at least 10 hours of clear, intentional arm, hand, and finger movements interacting with objects (e.g., folding clothes, using a screwdriver).
  Avoid low-value activities such as typing, using your phone, or sitting idle.
• Uploads & quality checks: Upload videos to Google Drive on time, perform basic quality checks, and track your daily filming progress.
• Compensation: Paid based on total usable footage
  Unusable footage includes dark videos, clips showing only fingers (not full hands/arms), idle activities, or videos capturing personal information.
• Project duration: Month-to-month, giving you flexibility

👉 Film as much high-quality, task-specific footage as you want—earn extra income while completing everyday tasks!

🏠 Day in the Life

• Wear your phone via a head strap
• Film tasks following best practices
• Ensure recordings are successful before uploading to Drive
• Get paid!

⚠️ Compliance & Participation Requirements

To ensure project success, participants are expected to:

• Use the required phone camera specifications
• Meet the required filming hours
• Follow all submission guidelines

We encourage open communication if you encounter challenges so we can support you. Repeated failure to meet requirements without a valid and communicated reason may result in termination of participation and contract.

🙋‍♂️ Who You Are

• Own a smartphone with a wide camera (0.5x zoom) capable of 1080p / 30 FPS 
• Have access to a computer/laptop and stable internet for uploads
• Able to follow detailed instructions carefully
• Comfortable performing light physical tasks
• Able to move naturally, slowly, and deliberately during recordings
• Familiar with uploading and organizing files in Google Drive

💰 Compensation

• $2 USD/hour for the first 10 hours (initial period)
• $3 USD/hour for all subsequent approved footage

Note: If you don't meet the camera resolution and orientation requirements, you are NOT qualified to participate. Your videos will NOT be approved. 

🎯 Bonuses

• $10 USD headgear reimbursement after first 10 hours (regardless of approval)
• $10 USD bonus after next 10 hours of approved footage
• $20 USD bonus after reaching 50 approved hours within the first month

📌 Payment Terms

• Paid only for approved, qualified footage
• Payments processed via Deel monthly
• Footage must be submitted and approved within the payout cycle

🌎 Who Can Apply

We welcome participants from all backgrounds. All qualified applicants will be considered regardless of race, gender, age, disability, or background.

Even if you’re unsure whether you meet every requirement, we encourage you to apply!

🚀 Getting Started

To begin, please review the full guidelines for detailed instructions, approved activities, and rate information and complete the screening questions below. 

Job Description

At HelloConnect, you will be part of a dynamic team in Manila, Philippines that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills and grow within a supportive environment that values diverse perspectives and experiences.

In this role as Labor & Employment Counsel, you will take on a key responsibility in serving as the company’s in-house legal expert on Philippine labor and employment law and data privacy, ensuring full compliance with DOLE regulations and the Data Privacy Act of 2012. You will provide strategic advice to mitigate legal risks, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Provide expert advice on all aspects of Philippine labor and employment law, ensuring compliance with the Labor Code, DOLE regulations, and related government issuances.
• Draft, review, and update employment contracts, company policies, and employee handbooks.
• Support the development and execution of strategies by advising HR and management on employee relations issues, disciplinary actions, terminations, and grievance handling.
• Contribute valuable insights by interpreting new laws, issuances, and jurisprudence affecting BPO employment practices and updating management accordingly.
• Manage and prioritize workloads by representing the company in labor-related proceedings before DOLE, NLRC, or other agencies.
• Build strong relationships across departments by conducting training for HR, Operations, and Management teams on relevant labor regulations and compliance requirements.
• Support leadership in strategic decision-making by providing legal support during workforce restructuring, retrenchment, redundancy, or outsourcing transitions.
• Act as the Compliance Officer and Data Protection Officer and liaise with government agencies (DOLE, NLRC, SSS, PhilHealth, Pag-IBIG) on compliance matters.

What you’ll bring

• Bachelor of Laws (LLB or JD) from a recognized university and Member in good standing of the Philippine Bar.
• Minimum of years’ experience in labor and employment law, preferably with exposure to the BPO or service industry.
• Strong organizational skills with the ability to manage multiple priorities, including handling DOLE audits, employee disputes, and policy development.
• Excellent communication and collaboration skills to work effectively with diverse teams across regions and articulate legal advice clearly in English and Filipino.
• Detail orientation with a deep understanding of Philippine labor legislation, jurisprudence, and compliance standards.
• Problem-solving mindset with the ability to balance legal compliance with operational practicality.
• A team-oriented approach, with the ability to manage sensitive matters with confidentiality and discretion.
• Proficiency in using business systems, tools, and technology to deliver services effectively.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. We offer competitive compensation and benefits.
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind.
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the Learning platform. You'll have the opportunity to influence company-wide labor strategy and compliance standards.
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. We offer a dynamic, people-first culture built on fairness, growth, and transparency.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Location: BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

#helloconnect

#LI-Hybrid

#hcgreenhouse

ITMS Patching Specialist – Remote (India) | Permanent Role

Company: New Era Technology – www.neweratech.com
Location: Remote (India)
Work Timings: 24/7
Employment Type: Full-time / Permanent

Position SUMMARY: We are seeking a proactive and detail-oriented Level 2 IT Technician to support patching and maintenance within an IT Service Management (ITSM) environment. This role is responsible for ensuring systems remain up-to-date, secure, and operational by applying patches, conducting regular maintenance, and troubleshooting IT infrastructure issues.

Key Responsibilities

• Deploy operating system (OS) and application patches following IT security and compliance guidelines.
• Ensure timely updates of Windows, macOS, Linux, and third-party software across all endpoints.
• Monitor and troubleshoot patch failures, escalating issues as needed.
• Work with IT Security teams to mitigate vulnerabilities identified in patch management reports.
• Maintain compliance with industry standards (e.g., NIST, CIS, ISO 27001) by following patching best practices.
• Perform preventive maintenance on IT systems, including servers, workstations, and network devices.
• Monitor system health dashboards to proactively address potential issues.
• Document maintenance schedules, patch deployments, and resolutions in the ITSM system.
• Respond to IT service requests and incidents related to patching and maintenance.
• Troubleshoot performance, compatibility, and security issues arising from patch deployments.
• Ensure proper rollback procedures are in place for failed updates.

 COMPETENCIES:

• Hands-on experience with enterprise patch management solutions for Windows, Virtual Servers, and desktops.
• Familiarity with cybersecurity best practices and vulnerability management.
• Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues.
• Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools.
• Ability to communicate effectively and professionally with all customer contacts.
• Ability to provide clear written communication for ticket/project updates.
• Clear written communication to maintain organization and control over all information related to customer tickets and assignments.
• Excellent verbal skills for customer interaction.
• Excellent documentation skills.
• Dedicated to always providing exceptional customer service.
• Proficiency in all aspects of the core technical requirements.
• Strong team collaboration skills.

REQUIRED EXPERIENCE REQUIRED:

• 3+ years’ experience as a Systems Engineer.
• Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems.
• Proven track record and experience with Microsoft, Mac, and Virtual services.
• Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching.
• Working technical knowledge of current network hardware, protocols, and internet standards.
• Strong background with ticketing systems and tracking work.
• 2+ years in a customer facing role, MSP preferred.
• 2+ years working with SaaS products.

PREFERRED CERTIFICATIONS/Skills:

• Microsoft Certifications preferred.
• Bonus points for Connectwise, Automate or N-Able experience.
• Virtualization technology certified a plus. (Azure, VM Ware and AWS)

Experience with MSP tools like ITGlue are a bonus.

Why Join Us

• Work with a global technology leader in IT Service Management (ITSM) environment.
• Fully remote flexibility with a collaborative global team.
• Continuous learning and career growth opportunities.
• Competitive compensation and benefits package.

📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com

SUMMARY:  

The Network Quality Assurance Engineer will support a large team of network engineers and technical project managers driving a large network technology refresh program for a major global bank.  This fast-paced, global program will bring the bank’s enterprise office networks to a state-of-the-art architecture for many thousands of employees located in larger offices around the world.  As an expert in network operations and compliance to standards, this specialist will work closely with deployment engineers during the replacement of thousands of network devices, focusing on the accuracy of management systems, inventory, and device attributes.  The ideal candidate is obsessed with quality, organized, and comfortable working with wide variety of stakeholders in a large enterprise and has a strong foundation in enterprise network technologies such as switches, WLAN, routers and firewalls and their management systems. 

 PRIMARY DUTIES include but are not limited to:   

• Verify that all required tools, systems, and artifacts such as monitoring systems and CMDB are updated correctly following network conversions or migrations. 

• Confirm data accuracy, configuration completeness, and alignment with quality standards. 

• Track open gaps or discrepancies and follow up with owners to ensure timely remediation. 

• Confirm that corrective actions are completed and documented. 

• Serve as the primary daytime contact for questions, issues, and clarifications related to tool updates and conversion quality. 

• Resolve or escalate issues promptly to prevent workflow delays. 

• Maintain a daily defect log capturing issues, owners, remediation status, and closure timelines. 

• Perform QA on equipment documentation to ensure equipment is staged properly prior to shipment 

• Ensure that IPAM and NAC requests are submitted and approved in time for scheduled changes 

• Monitor JIRA for timely updates 

• Support change managers in monitoring compliance with Service Now change requests, checking for proper templates and detail 

• Support Project Managers as needed updating project documentation, workflows, etc. 

COMPETENCIES:  

• Expertise in network device attributes including hardware, AAA settings, ACL’s, and IP addressing 

• Have network operations/audit mindset, laser-focused on accuracy and timely system updates  

• Excellent organizational skills, attention to detail and multitasking ability 

• Strong written and verbal communications skills 

• Excellent client-facing and internal communication skills 

• The ability to work under pressure and with a sense of urgency to deadlines 

• The ability to multi-task, prioritize and effectively manage one’s time 

REQUIRED EDUCATION & EXPERIENCE REQUIRED:   

• 5 years hands-on experience configuring a variety of network devices 

• Proven work experience supporting network network refresh and OS/configuration remediation  

• Cisco CCNA or equivalent certifications from Juniper, Fortinet, Palo Alto or Arista.  CCNP desired.  

• Experience with NAC, IPAM, network monitoring, and configuration management systems 

• Experience with change management, incident management, and CMDB’s such as Service Now 

• Strong knowledge of Microsoft Office (Excel in particular).  JIRA experience preferred  

• Bachelor's Degree in appropriate field of study or equivalent work experience 

EXPECTED HOURS OF WORK: Most work can be performed during daytime hours in country, with some participation in meetings during off-hours as required by the project. 

TRAVEL: Remote 

LANGUAGE SKILLS: English 

 QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.   

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   

Newtork Patching Specialist – Remote (India) | Permanent Role

Company: New Era Technology – www.neweratech.com
Location: Remote (India)
Work Timings: 24/7
Employment Type: Full-time / Permanent

Position SUMMARY: We are seeking a detail-oriented and proactive Level 1 / Level 2 Network Technician to support patching and maintenance of networking equipment for multiple clients as part of a Managed Service Provider (MSP) environment. This role is responsible for deploying firmware updates, ensuring network devices are patched, troubleshooting connectivity issues, and maintaining network infrastructure to meet security and performance standards.

Key Responsibilities

• Deploy firmware updates and security patches to routers, switches, firewalls, and access points.
• Ensure all networking devices remain up to date with vendor-recommended patches.
• Monitor patching schedules and document successful and failed updates.
• Troubleshoot patch deployment issues and escalate unresolved problems.
• Work with vendors to address patch-related bugs, vulnerabilities, and performance issues.
• Ensure that patched networking devices comply with security best practices.
• Document security patching procedures and maintain compliance records.
• Monitor system health dashboards to proactively address potential issues.
• Document maintenance schedules, patch deployments, and resolutions in the ITSM system.
• Respond to IT service requests and incidents related to patching and maintenance.
• Troubleshoot performance, compatibility, and security issues arising from patch deployments.
• Ensure proper rollback procedures are in place for failed updates.

COMPETENCIES:

• Hands-on experience with enterprise patch management solutions.
• Familiarity with cybersecurity best practices and vulnerability management.
• Outstanding capabilities to troubleshoot and correct network issues.
• Strong broad-based knowledge of Network hardware, Operating systems (client and server), networking products, connectivity, and cabling.
• Ability to communicate effectively and professionally with all customer contacts.
• Ability to provide clear written communication for ticket/project updates.
• Clear written communication to maintain organization and control over all information related to customer tickets and assignments.
• Excellent verbal skills for customer interaction.
• Excellent documentation skills.
• Dedicated to always providing exceptional customer service.
• Proficiency in all aspects of the core technical requirements.
• Strong team collaboration skills.

REQUIRED EXPERIENCE REQUIRED:

• 3+ years’ experience as a Network Engineer.
• Understanding of firmware updates and patching procedures for networking equipment.Proven experience with network capacity planning, network security principles, and general maintenance best practices.
• Participate in planning and execution of new and existing equipment hardware and firmware upgrades.
• Working technical knowledge of current network hardware, protocols, and internet standards, including routers, switches (layer 2/3), firewalls, remote access, MFA, DNS, BGP, OSPF, EIGRP, VLAN, and QoS.
• Strong background with Cisco (ASA and Meraki), Fortinet, and Sonic Wall.
• Excellent hardware troubleshooting experience.
• Fundamental knowledge of Network relationships to cyber security principles and practices.

PREFERRED CERTIFICATIONS/Skills:

• Cisco CCNA Preferred.
• Experience with multiple network technology stacks. (Solar Winds and Auvik)
• Knowledge and experience in network virtualization technologies. (Azure and AWS)
• Experience in MSP’s with tools such as Connectwise or ITGlue is a bonus.
• Knowledge of VOIP systems is a bonus.

Why Join Us

• Work with global technology leaders.
• Fully remote flexibility with a collaborative global team.
• Continuous learning and career growth opportunities.
• Competitive compensation and benefits package.

📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing employee data, including contract administration, benefit data administration, and archiving personnel documents in Workday, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Full Employee Lifecycle Management: Facilitate all end-to-end HR processes, including onboarding, contract processing, internal movements, and offboarding.

• Talent Acquisition Support: Coordinate back-end recruitment logistics such as candidate screening, interview scheduling, and background/reference checks.

• HR Data & Systems Administration: Maintain the Workday HRIS with a high degree of accuracy, managing master data, time registration, and digital document workflows (e.g., DocuSign).

• Benefits & Compliance: Administer leave, travel expenses, and employee benefits while ensuring all personnel files are correctly archived and audited.

• Training & Performance Support: Manage documentation for competencies, training courses, and performance reviews, including the issuance of official employment certificates.

• Process Improvement & Reporting: Generate data reports and collaborate on the creation or review of Standard Operating Procedures (SOPs) to ensure continuous HR process alignment.

What you’ll bring

• Educational & Professional Foundation: Holds a Bachelor’s degree in HR, Psychology, or a related field, backed by at least 2 years of comprehensive experience in HR operations or shared services.

• System & ERP Expertise: Demonstrates proven technical skill in managing ERP systems and databases; while not mandatory, hands-on experience with Workday is a significant competitive advantage.

• Data Lifecycle Mastery: Proficient in managing the end-to-end employee lifecycle, with a specific focus on onboarding, talent administration, and master data management.

• Analytical & Reporting Skills: High proficiency in Microsoft Excel and the ability to translate complex statistical data into actionable insights and structured reports.

• Operational Excellence: A structured and systematic worker who prioritizes data accuracy, meets strict deadlines, and maintains a high degree of confidentiality and integrity.

• Communication & Collaboration: An effective communicator capable of navigating a multicultural environment, resolving conflicts, and collaborating proactively with global stakeholders.

• Knowledge in Basic Payroll is a plus

Other Details

• Schedule: Mon-Fri, 3pm-12am MNL/8am-5pm CET
• Set-up: Hybrid, 3 days RTO & 2 days WFH
• Must be amenable to work during holidays and weekends when needed.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Hybrid
#hcgreenhouse

Responsibilities

Join Workato’s global Candidate Success Team and help create experiences candidates and stakeholders remember fondly.

You’ll shape and deliver thoughtful, high-touch hiring journeys that reflect how we operate: connected, efficient, and intentional. Throughout the hiring process, you’ll make sure every step feels clear, smooth, and worth people’s time, while thoughtfully incorporating local cultural nuances without losing that consistency.

You’ll partner closely with Talent Acquisition, hiring managers and teams to keep everything running seamlessly and make sure every candidate experience feels intentional. In this role, you’ll be responsible for:

• Owning the interview scheduling process across APAC, US, and EMEA regions — coordinating complex, multi-timezone panels, managing calendar conflicts, and triaging scheduling requests to keep SLAs on track.

• Partner with Talent Acquisition team, hiring managers, interviewers, and candidates as a central point of contact for scheduling logistics and process questions

• Drive candidate engagement throughout the hiring process — keeping candidates informed, responsive, and warm from early interview stages through final interview

• Configure and manage jobs in Greenhouse ATS, ensuring requisition details, approval workflows, and job fields are accurate 

• Manage the job approval process, coordinating with hiring managers and TAPs to keep jobs moving through without bottlenecks

• Maintain data integrity in Greenhouse, making sure workflows are followed and records are clean for downstream reporting

• Handle sensitive candidate and compensation information with discretion and confidentiality

• Identify process gaps and inefficiencies — you're not just running the process, you're actively improving it

• Help maintain and improve coordinator documentation and SOPs

Requirements

Qualifications:

• 2+ years of experience as a recruiting coordinator or in an HR operations/admin role

• Willing to commit to work hours that align with USA / Europe workday

• Hands-on experience with interview scheduling coordination and ATS management 

• Detail-oriented with strong organizational skills and the ability to manage competing priorities

• Comfortable managing complex, multi-timezone scheduling with multiple stakeholders

• Experience communicating across a globally distributed team — you will partner daily with colleagues in the US, APAC, EMEA

• Proficiency in Greenhouse ATS, Google Suite and Jira Service Management (JSM) is highly preferred

Nice to have:

• Experience at a high-growth SaaS or tech company

What success looks like in this role:

• You successfully keep things on track, even when you’re juggling multiple roles and moving pieces. Details are meticulously managed on your watch.

• When plans change – you maintain composure, swiftly figure out the necessary adjustments, and drive progress seamlessly.

• You ensure candidates consistently leave the process feeling informed, respected, and taken seriously, regardless of the hiring decision.

(REQ ID:)

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in Customer Care Specialist – French Bilingual are responsible for delivering a high level of courteous and efficient customer service in response to customer enquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and Trainers. Contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Being the first point of contact for our customers.
• Providing general support and building engaging relationships on each and every customer call or interaction.
• Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands.
• Investigating and resolving customer complaints and feedback.
• Work towards the Customer Care team KPIs and targets set by the management team.
• Report and document any kinds of issues to the responsible departments.
• Actively suggest ways to improve internal procedures and processes.
• Run internal projects.
• Make every effort to support and positively reflect the HelloFresh brand to others.
• Being an expert regarding company policies, tools, and systems.

What you’ll bring

• At least 6 months Customer Service Representative BPO Experience.
• Fluent in both French and English.
• Amenable to work onsite in BGC, Taguig city and Bridgetowne, Quezon city.
• Excellent communication skills both verbal and written with the ability to convey information clearly and professionally
• Strong customer service orientation with well-developed interpersonal skills.
• Background in customer service, sales, or technical support roles is highly preferred
• Demonstrated active listening and comprehension skills to effectively address customer needs
• Strong ability to prioritize, manage time, and multitask in a high-volume, fast-paced setting
• High level of adaptability and flexibility to changes in processes, tools, or client requirements
• Keen attention to detail with a focus on accuracy, compliance, and adherence to process excellence.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)              

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

#helloconnect
#LI-Onsite

About the Role (What you’ll be doing)

As a Senior People Partner, you’ll be a strategic advisor, trusted challenger, and operational leader - enabling high-performing teams to thrive. You’ll work directly with business leaders to shape culture, grow capability, and drive people decisions that are commercially sound, context-aware, and grounded in care.

You'll partner across two core areas:

Strategic Partnership:

• Coach for Impact: Partner with leaders to understand their goals, challenge assumptions, and influence stronger, more deliberate decisions. Support them to lead with clarity, confidence, and consistency.
• Build Leadership Capability: Equip leaders to have the right conversations, especially when expectations aren’t being met. Drive accountability and shape approaches to performance, reward, and recognition that are fair, consistent, and aligned to business goals.
• Resolve Complex Issues: Provide expert, context-aware guidance on nuanced people matters, including underperformance, complaints, employee disputes, and visa requirements, across multiple markets.
• Strengthen Employee Relations: Manage and balance employee concerns with a fair, consistent, and compliant approach anchored in Philippine labor laws. Provide clear, actionable recommendations to managers, ensuring decisions protect both the employee experience and the business.
• Think Two Steps Ahead: Anticipate business shifts, identify risks and opportunities early, and shape workforce strategy and planning accordingly.

People Operations and Enablement:

• Use Data to Influence: Bring clarity through metrics. Use insights to support planning, performance management, compensation, and engagement.
• Improve What We Own: Continuously iterate on our People Systems, and Processes — making them clearer, leaner, and more scalable.
• Deliver at Scale: Own or support the delivery of key people programs, including performance and remuneration cycles, engagement initiatives, audits, and other critical touchpoints - ensuring they land with consistency and impact.

About you (Who you are)

Skills & experience

• 5+ years in a strategic HR Manager or People Business Partner role within a high-performance environment (e.g. tech, high-growth startup, or consulting)
• Strong understanding of PH employment law and HR compliance (bonus points for familiarity with international employment frameworks)
• Experience managing direct reports and supporting people leaders across functions
• Proficient in tracking and interpreting people metrics to inform decisions and improve outcomes
• Excellent project management skills with a proven ability to lead initiatives across the employee lifecycle, including performance reviews, remuneration cycles, and audits

How You Work:

• Commercially minded and strategic, you balance business priorities with empathy and sound judgement
• Highly collaborative and adaptable, with the ability to thrive in fast-paced, ambiguous environments
• Strong sense of ownership—able to manage multiple priorities and deliver reliably
• Detail-oriented and organised, with a bias for execution and continuous improvement

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangements, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Career Team is seeking an HR Generalist to support our  HR-related duties on a professional level and work closely with the Human Resources Manager and VP of HR in supporting Career Team's HR function. This position carries out responsibilities in supporting the following functional areas: HR policies and procedures updates, benefits administration, employee relations, training maintenance and assistance, performance management, onboarding, policy implementation, recruitment, diversity and inclusion initiatives, and help define and improve Career Teams' work culture and employment law compliance.

The ideal candidate will have a strong background in US Human Resources management. We'd love to hear from you if you encompass these skills and traits and can fit well into our tight-knit team.

Here at Career Team, the HR Generalist is an integral part of our team and will assist us with our mission of accelerating the human condition!

Join Career TEAM in making a positive impact on communities through our workforce development products and services. Apply now to be a key player in driving operational efficiency and contributing to the organization’s growth, all while enjoying the flexibility of a 100% remote position.

In this role, you will work from 10:00 pm to 7:00 am PHST.

Why Join Us?

• Be a founding member of a dynamic team shaping the future of our products.
• Make a tangible difference in the lives of individuals.
• Grow and learn in an environment that values innovation.
• Receive coverage under the company-sponsored HMO plan.

Career Team also offers a competitive total rewards package, including:

• amazing options for advancement;
• HMO with an option to add dependents;
• paid holidays and 15 paid time off, offered on an accrual basis.

Your Impact on Career TEAM’s Success:

• Implement human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health, and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, compliance, and labor relations; completing personnel transactions.
• Prepare paperwork, schedule, and facilitate a smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
• Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
• Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies
• Organize hard and soft copies of employee records
• Process documentation and prepare reports relating to performance evaluations
• Coordinate employee satisfaction surveys and give actionable insights to improve employees’ experience
• Support employees with efficient problem-solving when any human resources issues arise
• Serve as the primary point of contact for employee HR inquiries, providing timely and accurate responses to questions regarding onboarding, taxes, benefits, and other HR-related matters.
• Educate employees on HR processes and policies.
• Approach each day and task with a “ZAG” mindset.
• Other duties and projects as needed.

The Ideal Qualifications for this Position Include:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• 4+ years of progressive experience in Human Resources Operations
• Expert level working knowledge of MS Excel.
• Fluency in English with excellent verbal and written communication skills
• Proficiency in HRIS systems and ATS Systems (Greenhouse, ADP Workforce Now preferred)..
• Strong analytical, problem-solving, organizational, and time-management skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team.
• High level of accuracy, attention to detail, and confidentiality.

Salary: 45,000 - 50,000 PHP/month, commensurate with experience

Employment Type: Full-Time, Exempt

An overview of this role

As Senior Commercial Counsel in APJ, you’ll help GitLab grow across Asia-Pacific and Japan by bringing legal clarity to complex commercial deals. Reporting to the Director, Legal, Commercial, you’ll work closely with regional Sales and cross-functional partners to negotiate sophisticated agreements, manage cross-border legal questions, and turn varied local requirements into practical deal strategies. This is a high-impact role for someone who wants to shape how GitLab transacts across a diverse region while protecting the business and helping teams move with confidence.

In your first year, you’ll take ownership of key APJ contracting workstreams, strengthen how we handle region-specific legal risk, and improve the templates and processes that support consistent deal execution across APJ. You’ll also help guide work involving data privacy and AI-related terms across multiple jurisdictions, including Japan.

What you’ll do

• Negotiate complex commercial and technology agreements across APJ markets, including SaaS, software, partnership, services, consulting, marketing, licensing, data privacy, and AI-related contracts.
• Manage strategic and high-priority transactions across multiple jurisdictions, balancing legal risk with business needs.
• Partner with regional Sales leadership, internal stakeholders, and external counterparties to move deals forward with clear legal guidance.
• Navigate country-specific contracting norms, approval paths, and drafting requirements across APJ markets, including Japan.
• Advise on cross-border transaction structures and coordinate with outside counsel when local legal support is needed.
• Assess contractual risk and provide practical recommendations, including escalation paths and alternative terms.
• Develop and maintain APJ-focused templates, playbooks, policies, and supporting documentation to improve consistency in contracting.
• Train contract managers and regional Sales team members on contracting practices, legal developments, and day-to-day decision-making across the region.

What you’ll bring

• Qualified to practice law through a J.D. or equivalent legal credential, with active bar membership or a license in a relevant jurisdiction.
• Experienced in commercial and technology transactions across APJ markets within a law firm, in-house legal team, or both.
• Skilled at negotiating complex agreements across multiple APJ jurisdictions, with familiarity with Japan contracting practices.
• Comfortable handling cross-border transactions that involve different legal systems and coordination with outside counsel.
• Able to identify legal risk, explain tradeoffs clearly, and provide business-focused guidance in varied regulatory environments.
• Experienced in improving or creating contract templates, playbooks, and processes that support consistent execution across teams and markets.
• Effective at building trusted relationships with Sales and cross-functional partners in a remote, globally distributed environment.
• Open to bringing transferable experience and language skills relevant to APJ markets; working proficiency in an APJ language such as Japanese is helpful but not required.

About the team

The Commercial Legal team supports GitLab’s go-to-market work by helping teams structure, negotiate, and close contracts in a way that protects the business and supports durable growth. In this role, you’ll work with regional and cross-functional partners in an all-remote environment, collaborating asynchronously across time zones on complex commercial issues that often span multiple jurisdictions. The team is focused on improving consistency in contracting, managing evolving legal risk, and building practical guidance that helps GitLab operate effectively across diverse markets, including the APJ region.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Payroll Specialist 

About the Role
Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.

Day-to-day you will be expected to:

A key component of our client’s mission to empower retirement savings includes effortless plan

onboarding and ongoing plan administration. You will support coordination of payroll systems setup, to ensure implementation is frictionless.

This will include:

• Referencing existing documentation on payroll systems.
• Ensuring action items are completed in a timely manner.
• Increasing client speed to complete onboarding through successful completion of project tasks.

Requirements:

• Keen attention to detail and deadlines
• Strong ability to follow written and verbal instructions
• Fluency in English both written and spoken
• Experience in operations or administrative roles is a plus, but not required. What’s most important is your ability to quickly understand new concepts and your passion for the work.
• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, and Jira/Confluence

Qualities and Skills:

• Good organizational skills.
• A quick learner.
• Regularly seeking understanding by frequently asking questions.

Hours:

40 hours per week

9-5pm US-ET

Must be able to work US-East Coast/New York Time Zone

Compensation

• Type: Hourly
• Rate: $5/hour

Employment type: Contract
Workplace type: Remote

Your commissions expertise. Our rocket ship. Let's make it count.
As we scale our go-to-market engine, we need someone who can keep our sales compensation programs running with precision, fairness, and speed. That's where you come in.
As our Senior Sales Compensation Analyst, you'll own the mechanics behind how our sales teams get paid. From administering complex commission plans to partnering with GTM leadership on plan design, you'll sit at the intersection of finance, operations, and sales — making sure every dollar is tracked, every dispute is resolved, and every process gets better over time.

What you'll do

• You'll manage the end-to-end administration of our sales compensation programs, including commission calculations, reconciliations, adjustments, and payouts, ensuring everything is accurate and settled on time. You'll work within our ICM tools (CaptivateIQ experience is a big plus) and across platforms like Salesforce and Snowflake, maintaining data integrity through both system controls and manual audits.
• Beyond the day-to-day, you'll build and document scalable processes, develop training materials for our sales and field ops teams, and support monthly accruals and forecasting through scenario modeling. When commission inquiries come in, you'll be the go-to person who resolves them with clarity and care.
• You'll also partner with Sales Compensation Management to model, develop, and refine commission plans and Rules of Engagement — and flag opportunities to improve how we do things.
  You'll also handle ad hoc reporting across compensation, headcount, diversity, and other team initiatives, and work closely with auditors when documentation is needed.

What you'll bring

• You have 3–5 years of sales compensation experience, ideally in fast-paced, hyper-growth environments where context-switching is a daily reality. 
• You're comfortable administering commission systems end to end — entering new hires, updating records, running audits, and pulling reports.
• A bachelor's degree in HR, Finance, or a related field (or equivalent experience) rounds out your foundation, and ICM tool admin certification is highly preferred. 
• You're sharp with numbers, meticulous with details, and confident working across Excel (complex formulas are your thing). CaptivateIQ or Xactly experience is a big plus.
• You communicate with precision and empathy — whether you're explaining a commission calculation to a rep or presenting analysis to leadership.
• You handle confidential information with integrity, manage competing priorities with ease, and thrive working independently in a remote environment.

Why Workato
You'll join a company where automation isn't just what we sell — it's how we operate. This role gives you the chance to shape compensation programs at a company on a trajectory that doesn't come around often. If you want to do meaningful, high-impact work alongside a team that values accuracy, transparency, and continuous improvement, we'd love to hear from you.

(REQ ID: 2551)

About the role

The Sales Development Representative performs a high-volume of cold-call engagements, actively uses their discovery and listening skills to identify potential customers, generate net new opportunities which are passed to their region’s sales team and ensure the accuracy of SFDC data.

What will you be doing?

• Prospect, qualify and develop leads into sales-ready opportunities
  • Establish and build rapport with prospects via telephone, email, and social media channels
    • Calling Prospects/Answering Prospect Calls
  • Successfully manage and overcome sales objections
    • Emailing Prospects/Responding to Prospect Emails
  • Transform all received leads into qualified sales opportunities
  • Research target contacts and accounts
    • Target company/contact research
  • Document all activities in Salesforce and Salesloft to ensure efficient lead management
  • Capture accurate and complete prospect information.
  • Salesforce Activity Notes, Lead Stage change and Opportunity builds
• Meet or exceed monthly and quarterly new opportunity generation metrics
• Meet or exceed daily call and email metrics.

What are we looking for?

What are we looking for?

• Minimum of one (1) year experience as a Sales Development (SDR) or Business Development Representative (BDR).
• Experience with heavy outbound sales calls.
• Excellent telephone and personal demeanor
• Must have strong written and oral communication skills
• Ability to qualify account and contacts for right fit and uncover prospects potential need for our solutions
• Ability to overcome objections
• Goal oriented and self-starter

What will make you stand out?

• Bachelor’s degree in Business or related field of study a plus

The Tech

• Google Apps (Docs, Sheets, Slide, Mail, etc.)
• Working knowledge of CRMs (Salesforce preferred)

What do we offer?

🌿 1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.

🩺 HMO Medical Insurance:

• Tiered Maximum Benefit Limit (MBL) based on job level.
• Comprehensive coverage for the employee and up to two (2) dependents.

🦷 Dental Insurance:

• Coverage for essential dental care services.

🧠 Mental Health & Employee Assistance Program (EAP):

• Access to confidential counseling and support services for mental health and personal challenges.

🏃 Wellness Program:

• Initiatives and resources designed to promote physical and mental well-being.

2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.

❤️ Life Insurance:

• Financial protection for your loved ones.

⚠️ Accidental Death and Dismemberment (AD&D) Insurance:

• Additional financial protection in the event of accidental death or dismemberment.

🍽️ Meal and Clothing Allowance:

• Up to 3,000 PHP per month for meal and clothing expenses.

🎯 Bonuses and Supplemental Income:

• Opportunity to earn extra wages through company contests and incentives.

3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.

🌴 Paid Vacation Days:

• 15 paid vacation days per year, with additional days increasing with tenure.

🤒 Paid Sick Days:

• 15 paid sick days per year.

🎉 Paid Holidays:

• Observation of statutory national and local holidays.

💐 Bereavement Leave:

• Supportive leave in times of personal loss.

4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.

📚 Education Benefits:

• Support for continuous learning and professional development.

🤝 Referral Program:

• Incentives for recommending great talent to join the team.

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies. 

About the Client:

We are seeking a dynamic Sales Development Representative to join Bungalow, a leading real estate investment, management, and rental platform revolutionizing the housing market. Their mission is to provide beautiful, flexible, and affordable housing options, ensuring everyone feels at home in their community. They’re committed to delivering a seamless rental experience, offering unique homes and rooms for rent in prime locations across all price ranges.

As the largest and fastest-growing rental company in the United States, we're on the lookout for a superstar and tech-savvy Sales Development Representative to join their team. If you're passionate about making a difference, thrive in a fast-paced environment, and are driven by innovation, Bungalow is the perfect place for you.

Responsibilities

• Contact and qualify cold and warm leads with phone calls
• Create and strategically prioritize target account lists
• Conduct high-level conversations with contacts at target accounts
• Conduct lead follow-up activity based on marketing events and website inquiries
• Act as the subject matter expert on a wide range of services, providing prospects with peace of mind that we are unlike any company in the industry
• Successfully utilize multiple sales enablement tools simultaneously
• Track all activity in a CRM
• Work closely with internal teams to develop lead gen programs
• Report to KPIs to leadership including calls, conversations, meetings booked, etc.

Personal attributes

• A flair for sales process with documented success
• Upbeat, enthusiastic, confident personality and attention to detail
• Excellent listening skills and energetic phone presence
• Professional, competitive, determined, and results-oriented
• Flexible, open-minded, and able to deliver success despite ambiguity
• Dedicated to tracking and improving performance and efficiency daily
• Desire to learn a consultative approach to selling our products and services

Job specific requirements

• 2-3 years prior sales experience in the real estate domain
• Prior experience with CRM software (Close.com)
• Bachelor’s degree a plus
• Excellent internet for video calls and a working computer
• Ability to work in the US time zones
• Excellent English, including an understanding of a wide array of idioms (assessed via written, phone, and video tests)
• Be able to provide and schedule calls with a minimum of 3 references (corporate phone lines only)

Compensation & Benefits

• Competitive compensation of ₱40,000 to ₱50,000 per month depending on the level of experience.
• Learning opportunities
• Working in a great culture dedicated to building a business together

Working Hours

• 8 AM to 5 PM Eastern Standard Time (US)

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies. 

About the Client:

We are seeking a dynamic Sales Development Representative to join Bungalow, a leading real estate investment, management, and rental platform revolutionizing the housing market. Their mission is to provide beautiful, flexible, and affordable housing options, ensuring everyone feels at home in their community. They’re committed to delivering a seamless rental experience, offering unique homes and rooms for rent in prime locations across all price ranges.

As the largest and fastest-growing rental company in the United States, we're on the lookout for a superstar and tech-savvy Sales Development Representative to join their team. If you're passionate about making a difference, thrive in a fast-paced environment, and are driven by innovation, Bungalow is the perfect place for you.

Responsibilities

• Contact and qualify cold and warm leads with phone calls
• Create and strategically prioritize target account lists
• Conduct high-level conversations with contacts at target accounts
• Conduct lead follow-up activity based on marketing events and website inquiries
• Act as the subject matter expert on a wide range of services, providing prospects with peace of mind that we are unlike any company in the industry
• Successfully utilize multiple sales enablement tools simultaneously
• Track all activity in a CRM
• Work closely with internal teams to develop lead gen programs
• Report to KPIs to leadership including calls, conversations, meetings booked, etc.

Personal attributes

• A flair for sales process with documented success
• Upbeat, enthusiastic, confident personality and attention to detail
• Excellent listening skills and energetic phone presence
• Professional, competitive, determined, and results-oriented
• Flexible, open-minded, and able to deliver success despite ambiguity
• Dedicated to tracking and improving performance and efficiency daily
• Desire to learn a consultative approach to selling our products and services

Job specific requirements

• 2-3 years prior sales experience in the real estate domain.
• Prior experience with CRM software (Close.com)
• Bachelor’s degree a plus
• Excellent internet for video calls and a working computer
• Ability to work in the US time zones
• Excellent English, including an understanding of a wide array of idioms (assessed via written, phone, and video tests)
• Be able to provide and schedule calls with a minimum of 3 references (corporate phone lines only)

Compensation & Benefits

• Competitive compensation of ₱40,000 to ₱50,000 per month depending on the level of experience.
• Learning opportunities
• Working in a great culture dedicated to building a business together

Additional Details 

• 8 AM to 5 PM Eastern Standard Time (US)
• Only for candidates based in the Philippines

Values

Here’s our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 monthly Medical Stipend
• 13th Month Pay
• Flexible PTO 
• Enjoy company time off during some of the major PH and US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

We are looking for a smart, humble, and hungry analyst to join our fast growing Revenue Operations team, working alongside our go-to-market team leads. Ideally, you are technical, with good business judgment, strong problem solving ability, and first principle thinking. You may not know everything, but you are curious and *very* quick to learn. This position will report into the Head of Revenue Operations. 

What You'll Do

• Daily monitoring of SalesForce (CRM) opportunities through stages of the booking process
• Establish trusted relationships with sales and customer success teams (Account Executives, Customer Onboarding Specialists, Customer Success Managers) enabling you to better support them in provisioning customer accounts accurately
• Verify signed Contract details match the SalesForce order details, including products, pricing, start date and length of contract, payment terms and payment method
• Work closely with sales to confirm payment method is captured for booked opportunities, and identify customers with non-standard billing in order to accurately split and invoice the order
• Work closely with sales and customer success to accurately process subscription changes, including upsells, expansions and downsells, ensuring that the customer account is provisioned or deprovisioned accurately as changes occur
• Work closely with sales to troubleshoot order related issues and educate them on current booking guidelines and processes
• Maintain professional communication and a positive attitude to build rapport internally and externally

Who You Are

• 2-3+ years of experience in order processing, customer service or support role in a high paced sales environment
• Excellent interpersonal, written and verbal communication skills
• High level of attention to detail and accuracy required
• Self-starter with a track record of stellar customer service and sales support
• A creative and strategic thinker who has experience troubleshooting issues with a solution-based mindset, and generating buy-in internally and externally
• Team first mindset; we are a humble and hungry group sharing one mission
• Can project manage and work efficiently across departments
• Willing to roll up your sleeves and get your hands dirty; no job is too big or too small
• Excels under high pressure in fast-paced environments with competing priorities
• Must have a stable primary and backup internet connection (at least 10 Mbps). Please note that we will require you to submit a document showing a screenshot of your speed test results and computer specs.
• Must be willing to attend occasional in person meetings in Metro Manila 

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in driving client success by managing stakeholder relationships, ensuring operational excellence across customer service and GBS campaigns, and overseeing KPI performance, service delivery, and continuous process improvements—contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead and manage client partnerships, ensuring alignment on business goals, service expectations, and overall success
• Oversee end-to-end operations across customer service and GBS campaigns, driving consistent performance and service excellence
• Take ownership of KPIs and service delivery, ensuring teams meet and exceed performance targets
• Provide strategic direction through regular business reviews, insights, and continuous improvement initiatives
• Drive seamless onboarding and transition of new clients or campaigns, ensuring operational readiness and stability
• Collaborate cross-functionally to ensure alignment between client expectations and internal execution
• Identify opportunities to optimize processes, improve efficiency, and enhance customer experience
• Act as a key escalation point, ensuring issues are resolved effectively while maintaining strong client relationships

What you’ll bring

• 3–5+ years experience in Customer Success, Account Management, or Operations roles
• Strong background in Customer Service (CS) operations and/or BPO environments
• Exposure to or experience in GBS / Shared Services / multi-process operations
• Proven track record managing client relationships and operational KPIs

Core Skills

• Strong understanding of end-to-end customer service and/or back-office operations
• Experience managing SLA/KPI-driven environments
• Strong stakeholder management (internal + external)
• Analytical mindset with ability to interpret operational data and trends
• Strong communication and presentation skills
• Ability to manage multiple campaigns in a fast-paced environment

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: 

BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)                   

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Hybrid 

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in delivering excellent customer experience and building strong customer relationships, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

You will provide outstanding service to ensure customers stay longer, build trust through personalized interactions, and offer solutions that meet their needs. You will also support customer loyalty through effective account management, meet team KPIs, and create a positive and engaging experience in every interaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Create happy customers. We are all about the customer experience and we are looking for individuals who are passionate about helping customers. 
• Provide outstanding service so customers stay longer. We need someone who's enthusiastic and confident in developing a positive rapport with each customer. We bring our life experiences, knowledge and passion for outstanding service to all we do. We personalise every interaction and provide solutions to take care of our customers. 
• Build customer loyalty and value through effective account management, and to make recommendations that make sense for our customers with a genuine desire to help. 
• Make every effort to meet the Customer Care team’s KPIs and targets.
• Have fun! Be comfortable in interacting and building relationships with our customers. 

What you’ll bring

• Handle customer communication via email answering 15-20 emails per hour 
• Experience with Zendesk and Shopify is a plus 
• Amenable to help with the seasonal ramp (30-60 days) 
• No attendance issues and are willing to work overtime to help with the volume
• Excellent English communication skills both written and verbal
• Attention to detail, speed and accuracy
• Helpful & empathetic
• Customer service experience is essential, ideally a 2-year minimum

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

• Architect and build robust API integrations between our platform and client HR, payroll, and POS systems
• Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team
• Own the full software lifecycle — from design and development through testing, deployment, and production support
• Build data migration pipelines and CSV transformation solutions for enterprise onboarding
• Develop two-way payroll integrations with complex business logic and error handling
• Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations
• Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging
• Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams

• Review code and provide technical guidance to junior and mid-level engineers on the PS team
• Establish and document engineering best practices, integration patterns, and internal tooling standards
• Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly
• Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap

• Lead technical discovery sessions with enterprise clients to define integration scope and requirements
• Translate complex business and compliance requirements into clear technical specifications
• Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences

• Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers
• Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery

• Engineering Depth: You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
• AI-Native: You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk
• Backend-First, Full Stack Capable: Strong proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack
• Integration Expertise: Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar)
• DevOps Fluency: You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought
• Technical Leadership: You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets
• Problem Solving: You enjoy ambiguous problems and bring structured thinking to novel technical challenges
• Communication: You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer

• 5+ years of software engineering experience, with meaningful full-stack or backend depth
• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
• Strong proficiency in Python and TypeScript or JavaScript
• Experience designing and consuming REST APIs at scale
• Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
• Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
• Familiarity with version control and collaborative development workflows (GitHub)
• Experience with workflow automation platforms (Workato, Zapier, or similar)
• Must be willing to work during US business hours

• Prior experience in SaaS implementation, professional services, or a customer-facing engineering role
• Exposure to HRIS, payroll, or POS system integrations
• Experience building and maintaining shared internal developer tooling or libraries
• Familiarity with MCP (Model Context Protocol) or agentic AI frameworks

Back Office Specialist

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility maintaining structured and efficient internal operations. You will support order and contract-related activities, validate billing-related data, and ensure accuracy across systems. While the role is primarily administrative in nature, it requires strong attention to detail and the ability to follow structured process logic when handling exceptions. You will work closely with various departments and play a key role in maintaining the efficiency of our daily business.

As a digital energy provider, we are building a high-performing, diverse, and international offshore team. Our way of working is transparent, flexible, and results-driven — always with a strong customer focus.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do:

• Handle administrative tasks in day-to-day operations
• Maintain and manage data and documents
• Support order processing and invoice verification
• Review and validate system-generated data (e.g. contract details, meter readings, invoice   triggers) as part of daily operational tasks
• Communicate with internal teams and external partners
• Ensure structured and efficient back-office processes, accurate and timely processing of assigned  back-office tasks
• Develop an understanding of energy industry topics and products (e.g. EDIFACT, dynamic tariffs, etc.)

What you’ll bring:

• 1–3 years experience in back office, operations, or administrative roles
• Completed commercial training or a comparable qualification
• Structured, detail-oriented, and independent way of working
• Proficient in MS Office, especially Excel
• Reliable and a strong team player
• Very good English skills (C1 level)

What we offer:

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:  Work from home  setup – please be advised that an in-person visit to our BGC headquarters is required for equipment collection. Candidates should also remain prepared to work from the office if the need arises.

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Performance-based bonuses
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

Workstream is looking for an Operations Manager for Global Data Operations. In this role, you will lead the most critical data-gathering initiative for Workstream’s robotics division. You will partner closely with the Recruiting and People Ops teams to drive high-volume participant acquisition, while taking direct ownership of the ongoing management and data output quality of hundreds of participants helping robots "learn" how to interact with the world. Your goal is to ensure we hit our weekly footage targets while maintaining 100% compliance with data quality standards.

This isn't just a standard operations role; you are building the foundation for the future of robotics. You will manage a truly global operation that bridges the gap between high-volume data collection and high-level AI research.

Day in the Life

Team Management & Leadership

• Lead and mentor a large, distributed team of Video Data Contributors and potentially a small team of Team Leads or Quality Auditors.
• Conduct weekly "Office Hours" and Q&A sessions to troubleshoot contributor issues and provide feedback on recording techniques.
• Monitor contributor engagement and retention, implementing strategies to reduce churn in a month-to-month contract environment.

High-Volume Recruitment & Onboarding

• Collaborate with the Recruiting team as they manage the top-of-funnel screening; you will provide the technical criteria to help them identify candidates with the right hardware and attention to detail.
• Partner with People Ops to facilitate a seamless onboarding transition, ensuring that once hired, contributors complete onboarding and are immediately integrated into your filming and data protocols.
• Coordinate with the Recruiting team on the verification of equipment (head-straps and camera specs) to ensure every new participant is project-ready.

Data Quality & Feedback Loop

• Quality Assurance: Lead a team of reviewers to audit footage for "usability" (hand/arm movement vs. idle activities).
• Continuous Improvement: Update the "Guidelines Presentation" and training materials based on common failure points in the footage (e.g., poor lighting or incorrect camera angles).
• Technical Troubleshooting: Act as the final escalation point for hardware compatibility issues or Google Drive upload failures.

Financial & Compliance Oversight

• Manage the complex tiered compensation structure (initial period vs. subsequent approved footage) and bonus payouts.
• Partner with Finance/Payroll to ensure all monthly payments via Deel are accurate and submitted within payout cycles.
• Ensure strict adherence to data privacy and compliance guidelines, ensuring no personal information is captured in the uploaded data.

Who You Are 

• Management: 6+ years in Operations Management, specifically leading distributed or "gig" workforces.
• Global Operations: Experience managing teams across the Philippines and the US, including understanding the cultural and logistical differences in both markets.
• Analytical Mindset: Ability to look at "Unusable Footage" data and pinpoint exactly where the training or the recruitment filter is failing.

Preferred Qualifications

• Experience in AI Data Labeling or Computer Vision data collection.
• Experience with hardware logistics (inventorying and shipping head-straps or smartphones).
• A background in BPO Management or Marketplace Operations (e.g., Uber, DoorDash, TaskRabbit).

The opportunity

We’re hiring an Accountant to support and scale our revenue and billing operations as the business continues to grow. This role sits within a lean, high-impact Finance team and plays a key part in ensuring accurate revenue recognition, timely invoicing, and clean financial data across systems.

You’ll work closely with Finance, Sales, and Client Success to manage order-to-cash processes end-to-end, while also contributing to process improvements that increase efficiency and reduce manual work. This is a strong opportunity for someone who wants hands-on ownership, cross-functional exposure, and deeper experience with systems like Salesforce and NetSuite in a fast-paced environment.

Employment Level: Mid-Level 

Employment Type: Full-Time

Location: Philippines 

Working Hours: 9 pm to 6 am PHT (APR-OCT) and 10 pm to 7 am PHT (NOV-MAR)

What you'll do

• Own revenue-related processes including invoicing, revenue recognition, and reconciliations
• Maintain and update sales orders end-to-end, ensuring accuracy across billing and revenue records
• Use Salesforce and NetSuite to manage billing cycles, track revenue, and resolve discrepancies
• Partner with Sales and Customer Success to ensure accurate order details and timely invoicing
• Support audits and internal reviews by maintaining clean documentation and providing data as needed
• Contribute to process improvements across billing, reconciliation, and revenue workflows
• Balance recurring monthly tasks (invoicing, reconciliation) with ad hoc projects and reporting
• Help manage shared team workflows (e.g., inbox or requests) to ensure timely responses and resolution

Who you are

• 2+ years of accounting experience, ideally in an accrual-based environment with exposure to revenue recognition
• Strong working experience in Excel or Google Sheets (pivot tables, VLOOKUPs, formulas required)
• Hands-on experience with accounting and CRM systems; NetSuite and Salesforce strongly preferred
• Experience managing invoicing, AR, or order-to-cash processes with a high degree of accuracy
• Detail-oriented with a track record of maintaining clean, error-free financial data
• Able to manage multiple priorities and shift between recurring tasks and project-based work in a fast-paced environment
• Comfortable working cross-functionally with non-finance stakeholders to resolve billing or revenue issues
• Quick to learn new systems, tools, and workflows, including automation or AI-supported processes
• Organized and responsive, with the ability to meet deadlines tied to billing cycles and revenue timelines
• Must have a working laptop/pc and internet and back-up connection

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Customer Service Representative (Remote - Philippines)

A bit about us: 

We’re on a mission to redefine how tires are delivered and experienced. As a fully remote, small, and agile team, we move fast and value finding creative solutions to complex problems. We aren't afraid to experiment! We test constantly, iterate quickly, and lean into innovation to stay ahead of the curve.

We are currently looking for dedicated independent contractors to join us as we scale one of the fastest-growing e-commerce companies in the US. If you thrive in a dynamic, "test-and-learn" environment, are passionate about providing exceptional customer service, and want to be a driving force in a pioneering industry, we want to hear from you.

A bit more about this role:

As a Customer Service Representative, you will be the first point of contact for Tires Easy customers by answering questions, solving issues, and providing guidance on products and orders. You'll support customers via phone and email, and ensure every interaction is friendly, professional, and solution-oriented. 

We are not a BPO - we are a small, scrappy, and fast-growing company where we change things quickly and constantly improve our workflows and tools. This role is ideal for a high-level professional who thrives in a fast-paced environment and enjoys the "start-up" energy of a small team where you can help build and refine processes.

Key Responsibilities

Multi-Channel Support 

• Serve as the primary voice of the company, managing a high volume of inbound calls. This is a phone-heavy role, requiring up to 8 hours of active phone time per day. 
• Provide friendly, professional, and solution-oriented guidance on products, pricing, and website navigation.
• Manage the full order lifecycle, including creating orders, tracking shipments, and processing returns or warranties.
• Drive timely resolution for all assigned cases within our ticketing system.

Accountability & KPI Performance

• Hold yourself accountable to meeting and exceeding key performance indicators (KPIs) while providing an excellent customer experience.
• Maintain a high level of reliability and dependability in a fully remote environment.

Adaptability & Process Innovation

• Adapt quickly to new processes, tools, and shifting priorities as our small team scales.
• Actively participate in continuous improvement by suggesting updates to FAQs and workflows to reduce customer effort.
• Demonstrate a "creative learner" mindset by staying current on rapid product updates and company guidelines

Adaptability in a Growing Business

• Take on new tasks and responsibilities as the company scales and customer needs evolve.

Attributes to success:

• Accountability & Integrity: You are a self-starting professional who thrives on responsibility, and can work independently. 
• Customer Obsession: You are a kind, empathetic brand representative who can relate to customers and stay calm under pressure.
• Competitive & Goal-Oriented: You have a drive to succeed independently and enjoy hitting targets within a fast-moving team.
• Creative Learning: You like to learn and explore alternative solutions to complex problems.
• Clear Communication: You can simplify complex details and tailor your tone for both written and verbal interactions

Eligibility Requirements:

Must be based in the Philippines. Minimum of 3 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls. English proficiency - strong spoken and written communication skills are required High School Diploma or equivalent

• High speed Wi-Fi connection of at least 100 MBPS, hard wired in with ethernet cord & backup internet source
• Familiarity with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Office
• Experience in the tire or automotive industry is a plus (but not required - training provided)
• Positive, proactive, and collaborative team player who values kindness and inclusivity
• Available during business hours, will be scheduled for 5 days per week from Monday-Saturday between the hours of 5am-5pm Pacific Standard Time

Perks & Benefits

This role starts with a 90-day probationary contract with the goal to re-sign a long-term, full-time Independent Contractor agreement upon successful completion.

• Compensation: 36,000–40,000 Philippine pesos per month.
• Flexible Work Environment: Fully remote with a set schedule aligned to U.S. business hours.
• Paid Vacation Leave: 17 days per year, granted after the probation period.
• Company-Provided Equipment: Laptop, headset, and accessories provided after probation.
• Referral Bonus: Reward for successfully referring qualified candidates.

Please submit resume in English.

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Performance-based bonuses
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

Workstream is looking for a Team Lead for our Global Data Operations. As a Team Lead, you are the critical link between the front-line contributors and our business operations. You will manage the entire lifecycle of a Video Data Contributor: identifying high-potential candidates, guiding them through onboarding, managing their daily output, and ensuring their hours are verified for payment.

Day in the Life

Real-Time Communication & Support

• Communication Management: Serve as the primary moderator and responder for the team’s group chats and 1-on-1 chats.
• Rapid Troubleshooting: Address contributor inquiries regarding equipment setup, filming guidelines, and technical blockers in real-time to minimize downtime.
• Engagement: Broadcast project updates, celebrate top performers, and maintain a high-touch, supportive team culture.

Quality Assurance & Daily Ops

• Footage Auditing: Perform daily spot checks on video submissions to ensure they meet strict AI training requirements (lighting, 1080p/30FPS, 0.5x zoom).
• Feedback Loops: Deliver direct, constructive feedback to contributors whose footage is rejected to ensure future success.

Recruitment & People Ops Collaboration

• Candidate Screening: collaborate with Recruiting team in hiring new team members.
• Onboarding & Follow-up: guide new hires through the onboarding funnel, ensuring NDAs are signed, head-mounted cameras are configured correctly, and first-time uploads are successful.
• Retention: Identify "at-risk" contributors who are falling behind on hours and intervene to get them back on track.

Payroll & Finance Coordination

• Hours Verification: Audit weekly timesheets against Google Drive video uploads to ensure accuracy
• Finance Submission: Consolidate and submit "Ready-to-Pay" reports to the Finance department, ensuring contributors are paid accurately and on time.
• Payment Support: Resolve any pay-related discrepancies or inquiries from the team with transparency and speed.

Who You Are

• Experience: 3+ years leading remote or BPO teams, ideally in marketplace ops, "gig economy" management, or data labeling.
• Master Communicator: You are a "WhatsApp power user" who can manage high-volume messaging without losing track of details.
• Tech-Savvy: Highly proficient with Google Workspace (Sheets/Drive), Greenhouse (or similar ATS), and smartphone camera settings.
• People-First: You enjoy coaching others and are comfortable having firm conversations about quality and deadlines.
• Reliable: You understand that for a remote team, the Lead is the "glue" that keeps the operation from falling apart.
• Must be available to work during US business hours as needed.
• Exceptional English (written and verbal).
• Reliable high-speed internet and a quiet workspace for video calls.

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in leveraging your exceptional product design skills, you'll play a critical role in crafting engaging, intuitive, and delightful online experiences that elevate our brand. You'll be focused on customer satisfaction, driving the continuous growth of our design system, and ensuring that HelloFresh remains at the forefront of design excellence, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Design and maintain our Design System libraries, ensuring they are up-to-date with the latest components, tokens, UX and UI patterns, and meticulously documented. This way, all visual and interactive elements remain consistent and efficient across our platform.
• Craft detailed documentation and straightforward guidelines. Your work will bridge designers and engineers, making it a breeze for them to incorporate our design components and patterns into their projects seamlessly.
• Be the beacon for UI excellence. Your eye for design will refine user interfaces to align flawlessly with the HelloFresh brand, bringing our high standards of user experience to life.
• Elevate our design game. You’ll have a critical eye on our existing designs, pushing for continuous improvement to achieve the pinnacle of usability and visual appeal.
• Get technical. Your ability to capture and translate design into detailed technical specifications will ensure a smooth transition and understanding between design and development teams.
• Grow our design system. You will not only use the existing elements of the HelloFresh design system but also expand it, tailoring it to new design needs and challenges as they arise.
• Map out the user journey. Through wireframes, site maps, and user flows, you’ll clarify and communicate design intentions and workflows, ensuring everyone is on the same page.
• Bring designs to life. Your prototyping skills will create interactive experiences that validate design concepts and refine user flows based on real feedback.
• Ensure perfection. As part of the design QA process, you'll scrutinize the final products to guarantee they meet the highest standards of visual and functional excellence.

What you’ll bring

• Experience: Looking for someone who's got a solid track record as a Product Designer. You should have a great portfolio that shows off your best product design work and some projects you've knocked out of the park.
• Technical Skills: You need to be good with design software like Figma and Adobe Creative Suite, or anything similar. A strong handle on these tools is crucial for this role.
• Design Systems: We need someone who's not just familiar with design systems but can also add their own touch and make them better.
• Prototyping: You should be able to bring ideas to life with interactive prototypes using tools like Figma.
• AI Advocate: Good proficiency in AI UI-building solutions such as V0, Magic Patterns, Figma Make and Cursor.
• Documentation: We love people who are good at mapping out their ideas. So, you should be great at drawing up wireframes, plotting site maps, and planning out user flows. This skill is vital for clear communication of design ideas.
• Collaboration: We’re on the hunt for someone who plays well with others. You need to have excellent communication skills and be ready to join forces with our developers and product managers to create something amazing.
• Attention to Detail: It's all about the little things. We want someone with an eagle eye for details, who takes pride in crafting flawless design solutions.
• Additional Skills: Possessing strong skills in motion animation is essential, as creating engaging and delightful moments for our users is a key part of delivering an exceptional user experience. This also includes being adept at creating illustrations and icons to keep our visuals fresh and engaging.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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The opportunity

We’re hiring a Software Engineer III to join our Audience Engineering team.

This is a senior-level individual contributor role for a product-minded engineer who can independently own complex systems and features from discovery through production and iteration. You will operate in a high-velocity environment where we ship small, incremental changes frequently and measure success by business impact, not ticket volume.

Our engineering culture emphasizes ownership, autonomy, experimentation, and continuous improvement. Engineers define problems alongside stakeholders, shape solutions, ship quickly through Git-based deployment practices, and iterate based on real data. We embrace AI-assisted tooling, operate across a distributed US and Philippines team, and expect engineers to contribute both technically and strategically.

This role requires comfort operating in ambiguity, solving meaningful business problems, and building systems that directly influence conversion, revenue, performance, and audience growth across a portfolio of more than 50 digital properties.

Employment Level: Mid- Level II

Employment Type: Full-Time (Contract-to-Hire: 2-week evaluation period)

Location: Philippines 

Working Hours: 9:00 pm to 6:00 am PHT 

What you'll do

• Design, build, and maintain full-stack web applications and backend services
• Own features end-to-end from discovery and scoping through implementation, deployment, and post-launch measurement
• Partner directly with product and business stakeholders to define hypotheses, evaluate trade-offs, and align on success metrics
• Design, implement, and measure A/B tests and experimentation initiatives using tools such as PostHog or similar platforms
• Build and maintain full-stack TypeScript applications using frameworks such as Astro and Vue
• Contribute to backend services in PHP (Laravel) where applicable
• Write and optimize SQL queries and work directly with relational databases both within and outside of ORMs
• Work with cloud and edge infrastructure, including Cloudflare Workers, Cloudflare D1, and AWS EKS
• Contribute to CI/CD pipelines using GitHub Actions and participate in structured Git workflows, including branching, pull requests, and code reviews
• Debug and troubleshoot issues across the full stack with minimal oversight
• Improve observability, reliability, and performance using monitoring tools such as Datadog
• Participate in architectural discussions and contribute to long-term technical strategy
• Conduct thoughtful code reviews and mentor early-stage engineers
• Leverage AI-assisted development tools to improve velocity and code quality

Who you are

• 4+ years of professional software engineering experience in production environments
• Proven experience operating at a mid-senior or senior IC level with full ownership of complex features
• Strong production-level proficiency in PHP or TypeScript
• Have built, shipped, and maintained scalable web applications used by real customers
• Deep experience working within structured backend frameworks such as Laravel
• Strong command of modern JavaScript and TypeScript architecture and best practices
• Write efficient SQL and optimize relational database performance without relying solely on an ORM
• Have hands-on experience deploying and operating systems in AWS or Cloudflare environments
• Comfortable working with containerized applications and orchestration platforms such as Kubernetes
• Have implemented and maintained CI/CD pipelines and automated deployment workflows
• Use Git confidently in collaborative environments, including branching strategies and structured code reviews
• Ship features end-to-end, define measurable success criteria, and evaluate post-launch performance
• Communicate clearly with product and business stakeholders throughout the full feature lifecycle
• Operate independently in distributed teams and consistently deliver in high-velocity environments
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward