The Role: 

The Performance Operations team at Rimes are accountable for the monitoring, investigation and remediation of data quality issues in the foundational data. This involves a thorough understanding of the data pipeline, and communication with external Data Partners. 

Members of the team are responsible for diagnosing issues quickly, and subsequently liaising with Data Partners or else fixing/suggesting fixes internally. During this process there is also a responsibility to ensure that clients are kept informed on the progress, and that requests and issues are resolved in a timely manner. 

As an Associate within the team, you would support the Performance Operations team by monitoring and investigating data quality issues, liaising with Data Partners and internal teams, and helping ensure clients are kept informed while requests and issues are resolved in a timely manner. 

Key Responsibilities: 

• Investigate Data Quality issues in a timely manner, looking for root causes, and subsequent remediation steps to take 

• Liaise externally with Data Partners about data quality issues and liaise internally with Data Developers regarding remediation actions. 

• Coordinate with Operations teams to uphold SLA commitments 

• Serve as an escalation point for the Rimes Global Support team on calculation methodology queries 

• Support the maintenance of the operational integrity of Rimes’ data quality 

• Support implementation of sustainable fixes for recurring data issues, collaborating with other stakeholders. 

Who you are: 

• At least 1-2 years' work experience in data operations, data analysis, or financial/market data environments and experience working with data pipelines, data quality checks, or data investigations 
   
• A detail‑driven operator with strong analytical skills, ensuring every action is handled with precision - even under deadline pressure. 

• A proactive and innovative problem‑solver who looks beyond the immediate entitlement request to identify smarter, more scalable ways of ways of working. 

• AI-aware and tool-adaptable. Comfortable using AI-enabled tools to accelerate investigation, while applying sound judgement. 

• Rapid learner in changing environments. Quick to learn new workflows and systems, adapting to tooling changes and making effective use of automation. 

• A collaborative communicator, skilled at building strong relationships with third‑party data partners and internal stakeholders, and capable of managing escalations with maturity and sound judgement. 
  
  
• Amenable to work Night Shift (9:00PM-6:00AM MNL Time) and can do 2x a week onsite work.

Anaplan is hiring an Enterprise Account Executive based in Manila, Philippines primarily covering Philippines market. This is a direct field sales role focusing on both hunting and farming across Enterprise Customers in Philippines.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future. 

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation reporting directly to the Regional Vice President (RVP), Philippines. You may have up to 15-20 accounts in a defined geographic territory, combination of greenfield accounts and existing Anaplan customers. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base. 

Your Impact 

• Engage with targeted customers to identify business processes in need of digital transformation and position Anaplan’s outstanding ability to solve critical business problems
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts
• Perform strategic sales planning, leading to accurate forecasting of the business
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams 

Your Qualifications 

• At least 8 years of consultative sales experience into Fortune 2000 companies or Local Enterprise companies in Philippines selling Software and SaaS solutions.
• Shown success selling into C-Suite Executives in various industries 
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software)
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners
• Demonstrated experience with sophisticated partner & internal team organizations
• Having domain understanding on cross functional areas such as Supply Chain, FP&A, Workforce Planning & Sales etc
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation and negotiation), and ability to balance multiple (3-5) opportunities at once 

Preferred Skills 

• Familiarity with MS Excel, SFDC, Altify, Marketo, and Engagio a plus 
• Account Planning experience Altify, MEDPICC, Miller Heiman 

Bonus Points

· Experience selling Supply Chain Planning Solutions, EPM ERP or BI software solutions is a "nice to have", but we will certainly consider enterprise software sales experience.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Role

We are looking for a Sales Engineer to join our Solutions Consulting team. This is a remote role based in Philippines, reporting to the Head of Solution Engineering, Emerging Markets.

As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and all associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or an equivalent combination of education and professional experience
• 5+ years of experience in presales roles, with at least 3 years specifically focused on selling security solutions and technologies
• Hands-on experience with systems installation and administration of routers/switches
• Deep technical knowledge of network security principles and applications

What Will Make You Stand Out (Preferred Qualifications)

• Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations
• Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls

#LI-Remote

#LI-LK2

Senior Consulting Manager – GDC (Global Delivery Center)

The GDC Senior Consulting Manager reports to the Director of Consulting Operations of the Global Delivery Center organization. The role plays a critical part in providing support to the GDC team members to ensure engagement success and people management.  This person will collaborate with GDC Leadership, GDC Operations and Resource Management to provide optimized project staffing.  This role plays a key role in maintaining proper GDC delivery team utilization and maximizing revenues.

Responsibilities 

• Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements.
• Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust.
• Participate in regular ideation and consultation meetings with GDC and onshore counterparts.
• Manage own projects where required.
• Oversee medium to large concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution.
• Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner.
• Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals.
• Mentor staff in Agile methodologies and best practices in project management to enhance project delivery.
• Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.
• Spearhead multiple Internal initiatives yielding impactful results to the growth of the organization and its employees.
• Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps.
• Monitor the alignment of program scope with strategic business objectives.
• Solicit feedback Delivery Owners of engagements where GDC team members are aligned.
• Conduct interviews of prospective GDC candidates.

Qualifications

• 7+ years demonstrated client relationship skills and experience setting and managing client expectations.
• Strong verbal and writing skills.
• Ability to communicate effectively up to Executive Levels.
• Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments.
• Has a strong sense of working collaboratively with the GDC Leadership team.
• Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery.
• Ability to lay out sound work plans and resolve competing trade-offs.
• Ability to manage up to 30 people and provide guidance on their career development.
• Ability to passionately develop and nurture the next in line leaders.
• Ability to remain composed during challenging and critical situations.
• Demonstrated experience in Agile best practices and delivery methodologies.
• Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus.

#LI-AM1

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale-up AND make a difference in the world? Come join the revolootion! We’re a leading eco-friendly household essentials business, and we’re a bit different: we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission.

Basically, we’re really good at making it fun to do good. We operate scaling businesses in the UK, US, Canada and Australia, supported by an amazing team of 250+ people globally. Over the next 5-10 years, we’re aiming to increase our annual donation tenfold. That’s where you come in.

A bit about the role

As our Director of Pricing & Revenue Management, you are the master architect of our global value exchange. You’ll turn complex data into clear pricing and promotional strategy that ensures our rolls keep rolling into homes everywhere while hitting our ambitious commercial goals.

Operating as a leader within our Commercial Strategy and Insight team, you’ll be a powerhouse of data and insight-led thinking. You won't just be crunching numbers; you’ll be solving complex problems, developing clear narratives and driving strategic action across regional and global teams to ensure our growth is both rapid and sustainable.

If you worked here this past month, here are some things you might have been involved in:

• Leading Price Transformations: Analysing market dynamics, scenario-modelling, recommending and then executing omni-channel pricing change, managing resources and collaborating cross-functionally to ensure seamless delivery. 
  
  
• Shaping Long-term Strategy: Developing long-term pricing principles to feed into the 5 year strategy.
  
  
• Promotional Analysis: Conducting a deep-dive on our last 6 promotions, delivering clear insights on what worked and what didn’t work, and translating findings into concrete recommendations and guardrails for future campaigns.
  
  
• Testing & Learning: Ideating new ways to expand our promotional programme, and launching a promotional test-and-learn plan to validate hypotheses and find new ways to hit our commercial goals.
  
  
• Retail Expansion: Partnering with regional retail teams and peer Commercial Strategy directors to prepare SKU and range proposals for new retailer entrances, building detailed cost and scenario models, finding the sweet spot for the shopper, the retailer and Who Gives A Crap, and translating that analysis into a clear range recommendation for the Executive team.
  
  

Let’s talk about you

You're a Commercial Visionary
You have a talent for building thoughtful models and enjoy exploring the "why" behind the data. But you don't stop there — you have a knack for translating that analysis into simple, persuasive narratives, and commercial strategies that stick. You're comfortable challenging the status quo and navigating difficult conversations with radical candor when the data suggests a more effective path forward.

You’re a Technical Powerhouse
Whether analysing past performance or modelling future scenarios, you thrive in the detail and have high-level proficiency with business analytics tools. You’re an expert in financial modelling, encompassing incrementality, ROI, manufacturing and logistics costs, price elasticity, unit economics and volumetrics. You can juggle multiple high-stakes projects across regions without losing sight of the long-term strategic vision.

You’re a collaborative problem solver
You value building strong connections across the business, acting as a trusted advisor and a supportive sounding board for leaders to help them navigate complex questions.

You have a wide lens
You understand the broad picture of an omni-channel, multi-market organisation and can optimise pricing and price ladders across different channels, in accordance with the channel roles, so that they make sense for consumers whilst hitting commercial goals.  

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5, we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly. That’s why we offer:

• Competitive, market-informed salaries.
• Meaningful healthcare support for our global team.
• Generous paid leave and tailored learning and development opportunities.
• Free toilet paper (yes, you read that right).

Our team is really proud (95%) to work for Who Gives A Crap, and we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We’re on the lookout for an Inventory Planner to help us keep things running smoothly. Your mission? To ensure our products are always on the shelves (or in our customers' hands) while keeping things efficient and cost-effective. You’ll be in charge of managing inventory, forecasting demand, and improving stock availability—all while working closely with our teams to streamline processes and drive continuous improvement in our supply chain.

This is a role for someone who loves problem-solving and finding smart solutions to keep things moving. You’ll get to make a real impact, balancing the day-to-day operations with long-term strategy to ensure we’re ready for whatever comes next.

If you worked here this past month here are some things you might have been involved in:

• Owning inventory supply planning, ensuring the alignment across our target weeks of stock, supplier allocation, production capacity, and freight allocation policies.
• Diving into demand and supply data to stay one step ahead, adjusting inventory strategies to avoid stockouts and keep customers happy.
• Leading the charge on cross-functional collaboration to optimize the supply chain—working closely with production, logistics, and marketing teams to get products where they need to be, when they need to be there.
• Participating in the evolution of our planning process by shortening our purchasing cycles from monthly to weekly to reduce risk of over and under stocking global warehouses
• Redesigning and finalising parameters for our safety stock model to optimise global inventory holdings
• Implementing an updated inventory policy for all 13 warehouses targeting compliance rates of 90% or higher
• Delivering on the Integrated function of IBP by building weekly inventory and purchasing reports distributed to x-functional partners to help inform key decision making
• Sharing your expertise to refine our systems, reports, and inventory policies, always looking for ways to make things better.
• Contributing to the IBP team culture by championing daily stand-ups and fortnightly sprint planning 

Let’s talk about you

We’re looking for someone who thrives in a fast-moving environment and loves a good challenge. You’ve got a knack for balancing the day-to-day operational needs with long-term goals. Your experience in inventory management will help us improve our supply chain efficiency, and your data-driven approach will help us keep costs down and stock availability high.

You’ve got:

• Solid experience with inventory management, demand planning, and stock management (ideally in a  Major Retail Facing or Direct to Customer setting).
• A love for data—whether that’s in Excel / Google Sheets, NetSuite ERP, or any other platform—and the ability to analyze it to drive decisions.
• Awesome communication skills, making it easy to present your insights so teams across the business can make informed choices. 
• The ability to foresee challenges, work through solutions, and communicate clearly with both internal and external stakeholders.
• A passion for sustainability, and a desire to work for a company that’s making a real difference in the world.
• Adept at problem-solving and project management, with strong organisational skills in time management and prioritisation.
• Proficient in supply chain planning concepts and Sales & Operations Planning (S&OP) processes. 

Ready to level up our inventory game and make a positive impact in the world? Apply now and help us make sure our customers always get the sustainable products they love—while taking care of the planet too.

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. 

Applications close: 22 April 2026

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across multiple markets. In addition to managing a team of Data Specialists, the Senior Team Leader will drive process standardization, operational governance, and automation initiatives to support HelloFresh’s growing global procurement operations. You will work closely with Food Safety, Supply Chain, Procurement, and Technology teams to ensure SKU data processes are efficient, reliable, and designed for scale, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead, coach, and develop a team of Data Management Specialists responsible for processing SKU lifecycle changes requested by Category and Procurement teams.
• Own the end-to-end delivery of the Data Management service portfolio, ensuring high operational performance, data accuracy, and adherence to service level agreements (SLAs) across multiple markets.
• Provide ongoing coaching, performance management, and professional development to build and sustain a high-performing, engaged team.
  
• Establish and maintain robust data governance frameworks to ensure accuracy, consistency, and compliance across SKU master data.
  
• Implement quality assurance practices, including four-eye review principles and error-prevention mechanisms, to minimize data inconsistencies and operational risk.
  
• Serve as the subject matter expert for Procurement Master Data Management within the Supply Chain Shared Services organization.
  
• Develop and manage KPI frameworks and operational dashboards to monitor performance, productivity, service quality, and data accuracy.
  
• Drive continuous improvement initiatives to standardize and harmonize SKU management processes across international markets.
  
• Identify and implement opportunities for automation, tooling enhancements, and workflow optimization in collaboration with Product and Technology teams.
  
• Lead operational transformation initiatives aimed at improving efficiency, scalability, and transparency within the Data Management service offering.
  
• Partner closely with Procurement, Food Safety, Supply Chain Planning, and Product teams to ensure accurate data flows and strong operational alignment.
  
• Manage escalations and resolve operational issues promptly to ensure service continuity and minimal business disruption.

What you’ll bring

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
  
• Minimum of 5 years of experience in supply chain operations, procurement operations, master data management, or a comparable operational environment.
  
• At least 2 years of leadership or team management experience within operational or shared services organizations.
  
• Strong experience working with ERP/MRP systems and managing operational data workflows.
  
• Proven track record in developing and managing KPIs, reporting frameworks, and operational performance dashboards.
  
• Demonstrated ability to drive process improvements, standardization, and automation initiatives.
  
• Advanced proficiency in Google Workspace and/or Microsoft Office applications (e.g., Excel, Sheets, Docs, and Slides).

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

Job Title: Social Media Manager 

Role: Freelancer 

Duration: 1-2 months

Location: Manila, Philippines

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

IIG are looking for a Social Media Manager to play a key role in driving business success through best-in-class use of social media. 

With support from IIG’s Editorial & Strategy hub team and an embedded team of data analysists, social creatives and community managers, and a direct line into Health Care Brand’s Marketing team this role will be a key part of Health Care Brand’s strategic function, helping reach, recruit and activate audiences around social content rooted in the culture, interests and stories people really care about and respond to! 

You will be the go-to source of knowledge and inspiration for best practice and innovation at strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions or retained audience growth. 

You will need to be an assured and authoritative presence in senior management team meetings providing an insightful and strategic point-of-view on all things social. 

What you will be doing: 

Core function:  

Social Media Planning: 

• Will serve as support to the Digital Strategist/Planner to plan and develop monthly content calendars, assisting in creative conceptualization of social campaigns across media channels, and define and execute social media strategy for different platforms.   
• You will be accountable for producing weekly, monthly and quarterly reporting – with analysis providing learnings to guide constant improvement of social KPI to all relevant teams and stakeholders. 
• Planning and scheduling posts at optimal times to maximize reach and engagement. 
• A keen eye on emerging social trends, new platforms and audience behaviours, you will be able to offer a clear position on how brands should best behave in social. 
• Crisis Management: Handling any negative feedback or crises promptly and professionally to protect the brand's reputation. 
• Understanding the nuances of each platform (Meta, TikTok, Twitter, Youtube, etc.) and tailoring strategies accordingly. 
• Testing new features, tools, and formats to find innovative ways to engage the audience and drive results.  
• Monitoring of competitor activities within social media channels through different platforms and tools (ie. Brandwatch).  
• Knows how to copywrite social content is a plus point 

Workflow management: 

• Uses project management and workflow tools.  
• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Account Managers, and Strategy Head.  

 Team development and inspiration:  

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio.  
• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values.  
• Influence and inspire your internal team to deliver projects to a high standard including QC.  

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Highly creative with the ability to generate ideas and practically contribute to studio output.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• You will have a high level of expertise in managing and optimising paid social boosting across Facebook Business Suite and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience of managing paid social on other platforms (Meta, Twitter, TikTok, Youtube etc) is a bonus. 
• You will have an instinctive (and data-backed) understanding of how to find the right influencers and media partners to reach any target audience and know how to ensure we get the best out of them. 
• Experience across a range of social media management tools to schedule content, manage campaigns and sign-offs and generate client-facing reports 
• Proficient in Microsoft Office and other related software.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17521

#LI-D1 #LI-Hybrid

Job Title: Digital Manager

Role: Freelancer 

Duration: 7 months

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Digital Manager with 2-3 years brand experience to manage digital content for a key account based at the client’s business. You will be joining a fun and dynamic team who are all passionate about their clients and their communication needs. This is a great opportunity for a level headed, strategic thinker, who has a passion for great content and creating impact 

The Digital Manager will be responsible for owning, implementing and iteratively improving the clients content planning and creation– including audience engagement, reach, and growth, tone of voice, original format development, content commissioning, planning, scheduling, and optimisation through to reporting on KPIs. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, publishing plans, optimisation, measurement, and evaluation. 

The success of the role will rely on your ability to spot opportunities to help our clients achieve their business ambitions. 

What you will be doing: 

• The Digital Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms across Website, Facebook, LinkedIn) to build brand presence and trust, both online and in-person. 
• Role will be required to both plan and implement digital advertising formats and budget across social platforms 
• The job requires engaging audiences digital platforms to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a Digital Manager, all your messaging, content, and crisis observation across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience; engaging with the audience across social platforms (both positive and negative) alongside client 
• Voice of consumer analysis 
• Prepare reports + make suggestions 
• Capture trending moments or social media content and format trends on to be leveraged 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. 
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to ideate and work with creative team to create content – from reels, photo posts, snaps, landing pages, brand pages, etcRole requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17517

#LI-D1 #LI-Hybrid

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
• Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
• Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
• Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
• Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
• Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
• Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.

What you’ll bring

• 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
• Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
• Strong knowledge of ERP systems (Oracle experience preferred).
• Experience working with large datasets, performing root cause analysis, and implementing process improvements.
• Ability to interpret financial data and present actionable insights to stakeholders.
• Excellent problem-solving and critical thinking skills.
• Experience working in a fast-paced, high-volume environment.
• Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in leading and optimizing logistics operations, managing the Philippines-based logistics team, and ensuring efficient processes, strong performance, and seamless collaboration across teams — contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead and manage the Philippines-based HelloConnect Logistics team, including task delegation, training, onboarding, and team engagement activities
• Ensure adherence to company policies, procedures, and performance standards across the team
• Develop, maintain, and monitor daily task checklists to ensure all responsibilities are completed efficiently
• Conduct performance reviews and support recruitment and hiring initiatives for the team
• Create and maintain standard operating procedures (SOPs), while identifying opportunities for process improvements and proactively addressing challenges
• Provide reporting and analysis support to the HelloFresh Inbound Logistics team, ensuring coverage during peak periods and team absences
• Collaborate closely with cross-functional teams, including procurement, production, and quality assurance, to ensure smooth operations
• Plan and execute regular team engagement and team-building activities for the Philippines-based HelloConnect team
• Remain highly flexible and provide coverage as an Inbound Coordinator during vacations, emergencies, or business-critical situations
• Manage and lead remote teams effectively, with preference for candidates who have experience working with offshore teams and remote work environments
• Maintain flexibility with work schedules, including the requirement to work one weekend day each week (e.g., Tuesday to Saturday or Sunday to Thursday). The Team Lead must remain open to future schedule adjustments as needed by the business.

What you’ll bring

• Experience in logistics and supply chain, preferably within the food or CPG industry
• Strong proficiency in Microsoft Office tools, with advanced skills in Microsoft Excel
• Ability to work independently while managing and tracking multiple processes effectively
• Strong multitasking skills, with the ability to thrive in a fast-paced environment
• Excellent organizational skills and high attention to detail
• Strong communication skills, with the ability to clearly articulate ideas, processes, and decisions both verbally and in writing
• A process-driven mindset, with a focus on documentation and the use of structured workflows and checklists
• Proven leadership skills, with the ability to engage, support, and develop team members
• Proactive and solutions-oriented, with the initiative to identify opportunities and drive improvements

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

 #helloconnect
#LI-Remote
#hcgreenhouse

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in:

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.
• Reviewing and providing clear, constructive feedback on edits submitted by editors on your team, ensuring their work meets our creative and technical standards before delivery.
• Acting as a first point of guidance for editors, supporting them through creative challenges, technical roadblocks, and feedback processes so they can produce their best work.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

So, what’s the role all about?

The Client Services Project Manager leads the implementation of NICE products after a sale is completed through direct or indirect channels. This customer-facing role involves significant partner and customer interaction and requires strong communication, professionalism, and the ability to coordinate cross-functional delivery.

As a Client Services Project Manager, a typical day might include the following:

1. Lead end-to-end delivery
• Direct and manage project execution from initiation through closure, ensuring delivery is completed on time, within scope, and aligned to success criteria.
2. Initiate and align stakeholders (internal + external)
• Define project scope, goals, and deliverables in collaboration with internal stakeholders and external stakeholders (partners and customers).
• Bridge the gap between stakeholders by facilitating clear communication, aligning expectations, and translating business needs into actionable delivery plans.
3. Conduct project kick-offs and establish governance
• Lead project kick-off meetings with internal teams and external stakeholders (partners and customers) to align on objectives, delivery approach, roles/responsibilities, governance, risks/dependencies, timelines, and communication cadence.
4. Build and manage the project plan
• Develop and maintain project plans, diagrams, and communication artifacts.
• Plan and schedule timelines, milestones, and deliverables using appropriate tools; track progress and outcomes.
5. Resource and dependency management
• Estimate resources needed and negotiate allocation with department/implementation managers.
• Identify and manage dependencies and the critical path to maintain delivery momentum.
6. Risk, change, and issue management
• Proactively manage scope changes, identify potential risks/issues, and implement contingency plans to minimize delivery impact.
7. Reporting and customer communications
• Develop and deliver status updates, progress reports, proposals, requirements documentation, and presentations.
• Communicate effectively and professionally with customers and internal teams throughout the project lifecycle.
8. Relationship management
• Build, develop, and maintain business relationships critical to project success across customers, partners, and internal stakeholders.
9. Closure and continuous improvement
• Obtain customer sign-off confirming the project's completion and acceptance.
• Conduct project retrospectives and produce recommendations to improve delivery outcomes.
• Develop best practices and reusable tools/templates to improve project execution and consistency.
10. Compliance
• Follow the company Code of Ethics and applicable policies and procedures at all times.

To Land This Gig You’ll Need

Education

• Bachelor’s degree in Business Management or a related field, or equivalent relevant work experience.

Experience

• 5–10+ years of customer-facing project management experience (enterprise preferred).
• Experience in call center/contact center environments; telephony and/or call recording industry experience preferred.
• Demonstrated success in delivering projects on time and within scope.

Core Skills & Competencies

• Strong project planning, coordination, and execution skills.
• Excellent written and verbal communication; confident in executive/customer-facing settings.
• Strong understanding of technology and the software development lifecycle (SDLC).
• Resource, risk, and change management capabilities.
• Critical thinking and problem-solving skills; able to make independent, sound decisions.
• Financial and budget competency.
• Highly organized; comfortable planning several months in advance.
• Ability to motivate and influence cross-functional teams.

Certification

• PMP certification required (PMI).

Requisition ID: 10828
Reporting into: Tech Manager
Role Type: Individual Contributor

• Paid holidays and flexible, take-it-as-you-need-it paid time off
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Specialist, Website Onboarding, you are responsible for ensuring a seamless and efficient onboarding process for our service professionals (our Pros) to our website offerings. You bring great communication, attention to detail, and technical expertise to help better our team and improve the lives of our Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do Each Day

• Conduct live video onboarding calls with Pros to define business requirements, branding needs, and project milestones
• Execute the end-to-end build and launch of Pro websites using established templates and design guidelines, ensuring mobile and tablet layouts are verified before publishing
• Perform technical implementation tasks including domain configuration, digital security protocols, and third-party integrations
• Optimize digital content for search engine visibility and accessibility to ensure maximum online reach for our Pros
• Configure and test HCP platform integrations to ensure seamless connectivity between the Pro’s website and their business operations
• Maintain accurate and timely documentation of project stages and Pro interactions within our CRM
• Manage a high-volume pipeline of cases, prioritizing tasks to meet defined service level agreements (SLAs) ensuring sites are published within defined timeframes
• Perform quality assurance audits to ensure alignment with brand standards and technical requirements
• Proactively communicate with Pros to resolve blockers, collect outstanding assets, and confirm sites are ready to go live

Qualifications

• 1+ year of experience in customer success, implementation, account management, or website design
• Bachelor's degree or equivalent work experience
• Proficiency in spreadsheet software for data formatting (i.e. Excel, Google Sheets)
• Strong communication and interpersonal skills to effectively engage with Pros
• Experience using communication and collaboration tools (i.e. Zoom, Slack, Salesforce)
• Ability to work independently and as part of a team in a fast-paced environment
• Exceptional attention to detail and organizational skills

What will help you succeed in this role

• Ability to follow specific directions while adapting to changing business needs
• Experience using AI tools to increase quality and efficiency of work
• Thirst for personal development and a desire to learn and grow
• Strong problem-solving skills and the ability to understand customer needs
• Empathy for small business owners and the patience to translate their vision into a polished digital presence
• Resilience when receiving feedback and a track record of applying it to improve your craft

Location Dependent Information
This role is open to candidates and the expected salary range for this role is $12,600-$14,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time contract role.

Privacy Notice for California Job Candidates - Housecall Pro

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Senior Information Security Engineer with deep experience in StateRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A founding security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Senior Information Security Engineer, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of StateRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to StateRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: Experience with audit response, SIEM tools, or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Cloud Security Architect with deep experience in GovRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Cloud Security Architect, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of GovRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to GovRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Experience with audit responses

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: SIEM tools or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

Department Description

Service Operations is a core function within Palmetto’s Service and Asset Management organization, responsible for post-PTO service and maintenance across the residential solar asset lifecycle. The team ensures system performance, reliability, and customer satisfaction by managing service requests from intake through resolution. This includes remote troubleshooting, site visit coordination, and field execution through both in-house technicians and a national network of service partners. 

Service Operations plays a critical role in protecting asset performance and optimizing the cost of service at scale. Our focus is to resolve issues quickly, efficiently, and with high quality—balancing speed, cost, and customer satisfaction while supporting the long-term performance of the assets we manage.

Location

This position will be based remotely in the Philippines. 

Reporting

This position will report to the Service Operations Team Lead.

Summary of Role 

The Technical Support Specialist is responsible for monitoring system performance and resolving service issues through remote troubleshooting across Palmetto’s residential solar portfolio.

This role is the first line of defense in identifying and addressing system underperformance, using monitoring tools, diagnostics, and customer interaction to resolve issues without requiring a site visit whenever possible.

Technical Support Specialists are accountable for quickly identifying root causes, executing effective troubleshooting steps, and determining when escalation to a site visit is necessary. They play a critical role in optimizing service timelines, reducing cost of service, and ensuring a seamless customer experience.

Strategic & Tactical

• Monitor system performance across the residential solar portfolio, proactively identifying underperforming or non-producing systems through alerting and diagnostic tools.
• Triage and investigate service cases, validating issues and determining appropriate troubleshooting paths based on system data and known failure modes.
• Execute remote troubleshooting steps to resolve system issues, including inverter resets, communication troubleshooting, and guiding homeowners through required actions.
• Maximize remote resolution by identifying and applying effective solutions, minimizing unnecessary site visits.
• Communicate clearly and empathetically with homeowners to explain issues, guide troubleshooting steps, and set expectations for resolution.
• Accurately document all troubleshooting steps, findings, and outcomes within Salesforce to ensure clear case history and enable downstream coordination if needed.
• Escalate unresolved or complex issues to Service Project Coordinators with clear, complete context, including validated scope and recommended next steps.
• Manage and prioritize service queues to ensure all cases are addressed within defined SLA timelines.
• Identify trends, recurring issues, and failure patterns across the portfolio, contributing insights to improve monitoring, processes, and product performance.
• Collaborate cross-functionally with Service Operations, Product, and Engineering teams to improve alert quality, reduce false positives, and enhance troubleshooting workflows.
• Participate in root cause analysis and continuous improvement initiatives to increase remote resolution rates and reduce overall service cost.

Qualifications

• BS/BA is preferred.
• 2+ years of experience in technical support, customer support, or operations in a high-volume environment.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose issues using data and structured thinking.
• Ability to quickly learn and navigate monitoring platforms, CRM systems, and technical tools (Salesforce experience preferred).
• Strong communication skills, with the ability to explain technical concepts clearly to non-technical customers.
• Attention to detail in documenting cases, troubleshooting steps, and outcomes.
• Ability to manage multiple cases simultaneously while maintaining SLA performance.
• Proactive, resourceful, and comfortable operating in a fast-paced, evolving environment.
• Experience in residential solar, electrical systems, or field service environments is preferred.
• Familiarity with OEM monitoring platforms (e.g., Enphase, SolarEdge) is preferred.
• Spanish proficiency is a plus.

Success Defined

Success in this role is measured by the ability to resolve issues quickly and accurately through remote troubleshooting, while ensuring high-quality case handling and seamless escalation when required.

• Remote Resolution Rate & Timeline
  • Achieve target remote resolution rate while maintaining a fast median time to resolution, minimizing the need for site visits and reducing overall service timelines.
• Troubleshooting Quality & Escalation Accuracy
  • Consistently identify root causes and execute effective troubleshooting steps, with clear, complete escalations that enable efficient downstream coordination and minimize rework.
• Queue Management & SLA Adherence
  • Maintain strong performance against SLA targets by effectively prioritizing and managing case queues, ensuring timely response and resolution across all service requests.

The opportunity

The Paid Social Specialist will join TechnologyAdvice’s Paid Media team and focus on building, managing, and optimizing paid social advertising campaigns that drive high-intent B2B technology buyers to our owned properties. This role exists to deepen the team’s specialization in paid social channels as our paid media program continues to scale across multiple platforms.

You will work closely with the Associate Director of Paid Media, the Paid Social Strategist, and other team members to support and execute campaign initiatives across Meta, LinkedIn, and additional social platforms. This is a hands-on role responsible for campaign builds, audience development, performance optimization, reporting, and experimentation. The ideal candidate brings strong platform expertise, analytical thinking, and the ability to manage campaigns at scale while continuously improving performance and ROAS.

Employment Level : Mid-Level

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build, launch, and manage paid social campaigns across platforms, including Meta (Facebook/Instagram), LinkedIn, TikTok, Quora, Reddit, and other social channels.
• Develop and refine audience targeting strategies, including core audiences, lookalikes, and retargeting segments using first-party data and platform signals.
• Monitor campaign performance and adjust bidding strategies, budgets, targeting, and creative to improve efficiency and increase return on ad spend (ROAS).
• Collaborate with marketing, creative, analytics, and engineering teams to ensure accurate tracking, event implementation, and campaign measurement.
• Manage creative requests and coordinate with design teams to produce ad assets that meet platform requirements and campaign objectives.
• Analyze campaign performance using social ad platforms, Google Analytics, and reporting tools such as Looker Studio or Tableau.
• Prepare performance summaries and reporting dashboards to communicate campaign insights and results to internal stakeholders.
• Identify opportunities to scale high-performing campaigns and improve underperforming segments through testing frameworks and optimization strategies.
• Stay current on platform updates, new ad formats, automation features, and industry trends in paid social advertising.
• Contribute to the ongoing expansion of our paid media initiatives by testing new channels, audiences, and creative approaches.

Who you are

• 3 - 5 years of hands-on experience building and managing paid social campaigns, specifically within Meta Ads and LinkedIn Ads.
• Experience managing campaigns with meaningful budgets (ideally $50K–$100K+ per month) and optimizing toward performance metrics such as ROAS and revenue.
• Strong working knowledge of paid social campaign structure (campaigns, ad sets, targeting, ads) and optimization levers, including bidding strategies, audience segmentation, and creative testing.
• Comfortable analyzing performance data and translating insights into actionable optimizations that improve campaign results.
• Experience working with analytics and reporting tools such as Google Analytics, Looker Studio, Tableau, or similar platforms.
• Familiarity with additional paid social channels such as TikTok, Quora, or Reddit is a plus.
• Ability to manage multiple campaigns simultaneously in a fast-paced marketing environment.
• Comfortable working with cross-functional teams, including marketing, creative, BI, engineering, and product stakeholders.
• Available to work U.S. business hours (Philippines night shift schedule).
• Access to a reliable laptop, a stable internet connection, and backup power or connectivity.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

So, what’s the role all about?
We are seeking an experienced Manager, Engineering to lead a globally distributed team responsible for optimizing and managing data pipelines, real-time data processing, and database operations. The ideal candidate will have strong technical expertise in SQL, databases, Kafka, Flink, Airflow, and AWS, along with experience in managing remote teams across multiple time zones. 

How will you make an impact?  

• Lead and mentor a distributed DataOps team, ensuring high performance and collaboration across different regions. 
• Oversee the design, development, and maintenance of scalable data pipelines and streaming applications. 
• Manage and optimize database operations, ensuring data integrity, performance, and security. 
• Implement and maintain real-time data processing workflows using Kafka and Flink. 
• Collaborate with engineering, analytics, and business teams to ensure seamless data flow and accessibility. 
• Develop and enforce best practices for data governance, monitoring, and observability. 
• Drive automation and efficiency improvements in DataOps processes. 
• Ensure high availability, reliability, and performance of data infrastructure. 
• Manage project timelines, resource allocation, and stakeholder expectations. 

Have you got what it takes?

• Bachelor's degree in Computer Science, Engineering, or a related field, OR 5+ years of experience in DataOps, Data Engineering, or a related field. 
• Proven experience managing and leading remote teams across multiple time zones. 
• Strong proficiency in SQL and database management (e.g., Snowflake, SQL, NoSQL databases). 
• Expertise in real-time data processing technologies such as Kafka and Flink. 
• Experience with Airflow for workflow orchestration. 
• Experience with cloud-based data platforms, particularly AWS. 
• Familiarity with infrastructure-as-code and automation tools. 

Preferred Qualifications: 

• Experience working in a fast-paced, globally distributed environment. 
• Knowledge of CI/CD pipelines for data workflows. 
• Understanding of data security and compliance best practices. 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10613
Reporting into: Manager, Network Operations
Role Type: Individual Contributor

The Pipeline Operations first-line team proactively monitors exceptions based on timeliness and data quality in a top-down manner, alongside managing our clients’ ever-changing priorities and corresponding queries. As an associate analyst, you will be responsible for managing day-to-day tasks focused on client service delivery related to Benchmark and Index solutions. You must ensure that your deliverables meet both client SLA requirements and team goals. Additionally, you will work with your team to deliver projects and help enhance workflow and procedures.  

Key Responsibilities  

BAU Management 

• Perform BAU activities with strong familiarity and adherence to existing protocols for Query and Exception Management. 

• Apply standard workflows to independently resolve simple queries. 

• Understand the logic behind product settings and replicate verification steps to identify and resolve failures. 

• Monitor alert timelines and accurately capture delay delivery.  

• Maintain consistent quality in task execution, aligned with internal BAU expectations.  

SLA Management 

• Provide timely updates for SLA‑bound client requests. 

• Ensure all activities meet agreed client turnaround expectations. 

 Project Management  

• Participate in team initiatives and contribute to project ideation aligned with roadmap goals. 

• Collaborate with cross‑functional teams to support project execution and improvements.  

Incident Management 

• Track incidents accurately and maintain clear understanding of incident detection and operational impact. 

• Follow standard procedures to detect issues and raise incident tickets appropriately. 

• Communicate incident details clearly and support root‑cause discussions when required.  

 Stakeholder Management  

• Demonstrate collaboration and confidence when working with team members and responding to internal stakeholders. 

• Follow structured communication guidelines for cross‑team coordination. 

• Provide detailed, context‑rich documentation when raising blockers or requesting support. 

 Change & Process Management 

• Support reviewing and updating internal knowledge documentation. 

• Understand historical fixes and propose potential solutions for exceptions identified. 

• Learn and adopt newly introduced tools, processes, and workflows. 

• Identify inefficiencies in BAU processes and suggest incremental improvements. 

Communication Management 

• Communicate professionally and clearly in client interactions while following internal communication guidelines. 

• Respond to basic client queries independently and escalate complex issues when needed. 

• Collaborate effectively with internal team members. 

Mentorship 

• Receive ongoing mentoring from senior team members. 

• Participate in development activities to build skills toward advanced responsibilities. 

 Skills & Competencies 

Technical Skills 

• Understanding of UI-based platforms, financial data workflows (benchmark and index is plus), and issue resolution processes 

• Familiarity with tools and reference systems (e.g., JIRA, Excel)  

Operational Skills 

• Strong attention to detail when handling exceptions and BAU workflows. 

• Ability to follow structured processes for SLA updates and incident processes. 

Soft Skills 

• Clear written and verbal communication. 

• Effective teamwork and cross‑department coordination. 

• Proactive issue‑identification mindset. 

• Openness to feedback and continuous learning. 

Experience & Qualifications 

• Prior experience in data operations, client support, or financial data workflows preferred (but not required for junior tier). 

• Exposure to incident handling, BAU processes, or SLA‑driven client service a plus. 
  
• Amenable to work 2x a week onsite

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations in the generation of purchase orders for various HelloFresh markets across Europe, the UK, Australia and New Zealand, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Support our inbound supply chain operations & external partnerships  to ensure our ingredients arrive to our customers on time and in full
• Calculate and issue purchase orders for your category area(s). Revise or raise additional purchase orders as required
• Complete the necessary audit checks to ensure orders are complete and accurate before sending to suppliers
• Resolve any queries raised by suppliers on the purchase orders or transportation, escalate where necessary
• Resolve operational issues and perform root cause analysis. Put into place corrective actions to help prevent similar issues from reoccurring
• Help to establish, create and maintain reports that support daily operations
• Distribute forecast information to HelloFresh suppliers
• Partner closely with the Suppliers and internal teams such as Forecasting, Procurement, Warehouse and Inventory to ensure purchase orders are timely and fulfill customer requirements
• Correct or escalate any data inaccuracies to your Line Manager
• Report any tooling issues and recommend improvements
• Maintain the confidentiality of our data and uphold the integrity of our business
• Support on additional day to day tasks as needed, including but not limited to, data entry, emergency purchase orders, updates to delivery schedules and inventory data analysis
• Remain flexible to changing duties and responsibilities as business needs vary

What you’ll bring

• At least 2 years of previous purchasing experience as a Buyer
• Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

About the role

The focus of this role is to bolster Auctane's global engineering and operations within the Information Security Group. This position reports directly to the CISO and entails the leadership of several security programs within the engineering and operations teams.

The successful candidate will be instrumental in defining and developing the technology and processes governing cybersecurity practices to secure Auctane's global infrastructure. The role will specifically concentrate on securing the Enterprise and Cloud Infrastructures, alongside managing security operations responsibilities.This critical role requires a successful candidate to be a key contributor in establishing and evolving the technology and processes that define Auctane's global cybersecurity practices. The primary focus of this position is to secure the Enterprise and Cloud Infrastructures while also managing core security operations.

The Infosec group operates as part of the broader R&D Tech function, which utilizes modern architectural patterns and technologies, including AI, at scale and pace. This is a fully on-site position located in Manila, Philippines, with the primary shift scheduled between 10 pm to 7 am PHT, and flexibility to support other hours. 

Travel Requirements: Up to 10% travel required.

About the team

We have a flat and open engineering culture where diverse opinions and perspectives are valued, data and evidence beats opinion and hierarchy, backed by honest and frank discussions. We passionately believe in forming autonomous, cross functional teams who are empowered to deliver our ambitious strategy. Our engineering culture is characterized by its flat and open structure, where diverse opinions and perspectives are highly valued. Decisions are driven by data and evidence, superseding opinion and hierarchy, and are supported by candid and transparent discussions. We are strong advocates for the formation of autonomous, cross-functional teams who are fully empowered to execute our ambitious strategy. We strongly support cross-collaboration and mission driven autonomous teams that are given full authority to implement our ambitious strategy. Our ambitious strategy is implemented by autonomous, mission-driven teams that are fully empowered to act and strongly encouraged to cross-collaborate.

What will you be doing?

• ReviewWorking to review and enrich playbooks and see opportunities for automation efficiencies in our Security detection and response capabilities.
• Liaising with the Engineering teams on incident response, vulnerability management and remediation actions
• Responsible for providing technical expertise in the support of security incidents using a plethora of leading security tools, coupled with continuous learning and training
• Working with AWS & GCP Cloud-native security tooling such as GuardDuty, Security Hub,  GCP Security Command Center to ensure a level of protection & monitoring of threats in Auctane Public Cloud environments. 
• Following up on regular security reviews, vulnerability, risk assessments and audits utilising our CSMP tool Wiz and Endpoint vulnerability tool Crowdstrike.
• Building relationships with all staff to promote “Security by Design” throughout the Engineering Teams and wider business.
• Being part of the internal Infosec / cyber security incident process - investigate suspected attacks and help manage security incidents, including providing post-mortem analysis, identify causes, develop solutions and preventive measures
• Responding swiftly to new and emerging security threats and vulnerabilities, investigate suspected attacks and be an integral part of the Information security incident process
• Learning and training, to enhance knowledge of Security Orchestration and Automation.

What are we looking for?

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related technical field
• 8+ years of progressive experience in cybersecurity, with at least 3-5 years in leading large scale cyber security implementations
• Experience defining and leading several cyber security programs for large scale organizations
• Advanced level experience at least in one or two security domains within the Enterprise and Cloud Infrastructures to develop threat detections and mitigation strategies 
• Experience leading projects and programs while defining the roadmap and milestones, and communicating with to technical and non-technical stakeholders while advising senior management 
• Experience leading other engineers and analysts while collaborating with the external team members
• Able to balance the demands of delivering high quality and demanding timescales.
• Relevant industry certifications (e.g. CISSP, CISM, CRISC, AWS Security, GCP Security)

What will make you stand out?

• Expert-level knowledge of AWS, Azure, and/or GCP security
• Expertise in vulnerability and risk management across public cloud and enterprise environments
• Expertise in leading advanced threats detection and prevention programs in a cross-functional environment 
• Expertise in developing security patterns with architectural recommendations
• Advanced experience in software development practices, automation with basic knowledge of AI

The Tech

• AWS, GCP, SaaS, and Enterprise
• Artificial Intelligence Solutions (Gemini, Claude, internal)
• CNAPP, DSPM, and Cloud Security Solutions
• Application Security Technologies (DAST, SAST, SCA, ASM)
• Email Security Technologies
• SIEM Solutions and Detection Technologies
• Google Workspace
• Vulnerability Management Solutions
• Application Security
• Python, PowerShell, Bash

What do we offer?

🌿 1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.

🩺 HMO Medical Insurance:

• Tiered Maximum Benefit Limit (MBL) based on job level.
• Comprehensive coverage for the employee and up to two (2) dependents.

🦷 Dental Insurance:

• Coverage for essential dental care services.

🧠 Mental Health & Employee Assistance Program (EAP):

• Access to confidential counseling and support services for mental health and personal challenges.

🏃 Wellness Program:

• Initiatives and resources designed to promote physical and mental well-being.

2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.

❤️ Life Insurance:

• Financial protection for your loved ones.

⚠️ Accidental Death and Dismemberment (AD&D) Insurance:

• Additional financial protection in the event of accidental death or dismemberment.

🍽️ Meal and Clothing Allowance:

• Up to 3,000 PHP per month for meal and clothing expenses.

🎯 Bonuses and Supplemental Income:

• Opportunity to earn extra wages through company contests and incentives.

3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.

🌴 Paid Vacation Days:

• 15 paid vacation days per year, with additional days increasing with tenure.

🤒 Paid Sick Days:

• 15 paid sick days per year.

🎉 Paid Holidays:

• Observation of statutory national and local holidays.

💐 Bereavement Leave:

• Supportive leave in times of personal loss.

4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.

📚 Education Benefits:

• Support for continuous learning and professional development.

🤝 Referral Program:

• Incentives for recommending great talent to join the team.

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in analyzing and interpreting data to measure the commercial impact of tests, campaigns, and key project, while providing ad-hoc data support across various areas. You will translate data into clear, actionable insights that drive better decisions, support business success, and enhance customer value and satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Quantify commercial impact of A/B tests, marketing activity, and operational projects – e.g. revenue uplift, margin impact, CPA, LTV, and ROI.
• Analyse A/B tests and marketing campaign performance to identify commercial trends, risks, and opportunities.
• Build and maintain dashboards and reports in Qlik (our BI platform), ensuring accuracy, clarity and a focus on key business KPIs.
• Extract, clean and prepare data using SQL and internal datasets to support commercial analysis and decision-making.
• Set up Dialler (telesales) campaigns with a commercial lens – ensuring correct targeting, data selection and configuration to maximise performance and ROI.
• Produce clear post-campaign and post-test reviews that explain what happened, why, and what it means in £ terms.
• Present insights and recommendations to stakeholders in a clear, non-technical way, highlighting trade-offs and next best actions.
• Support stakeholders in defining and tracking KPIs that reflect business and commercial performance.

What you’ll bring

• Strong analytical and problem-solving skills with the ability to translate data into commercial insight.
• Proficiency in SQL for data extraction and transformation.
• Experience with Qlik, Tableau, Power BI or similar BI tools for reporting and visualisation.
• Understanding of A/B testing principles, funnel metrics, and campaign performance.
• Experience with Dialler systems and campaign setup (or the ability to learn quickly).
• Strong communication skills, able to tell a clear story from the data.
• Comfortable working with numbers related to Life Time Value, including predictive metrics
• Commercially minded with a natural curiosity about how to optimise
• Detail-oriented and thorough with a strong focus on accuracy.
• Able to manage multiple tasks, prioritise based on commercial impact, and work independently.
• Collaborative and proactive in engaging stakeholders and challenging assumptions where needed.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location: Work from home – Please note that you will need to visit our BGC office to pick up your equipment.            

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect

#LI-Remote

Role:  Senior Account Director 

Location:  Manila, Philippines

About the role: 

The Gen AI Content Studio (gen AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and Talent and challenge the status quo in advertising and marketing. 

As a Project Manager within the new Gen AI Medical Communications Team, you will be instrumental in overseeing the delivery of targeted communications to healthcare professionals (HCPs), including emails, banners, and other digital assets. Your responsibilities will include managing the workflow, optimizing team capacity, and ensuring all projects meet deadlines and quality standards. You will coordinate collaboration among medical, creative to guarantee that every HCP-focused communication is executed efficiently, on time, and with precision. 

What you will be doing: 

• Lead the end-to-end project lifecycle, from briefing and planning to production and delivery, ensuring timelines and quality standards are met, within the sprint formats 
• Partner with brand and creatives to translate business objectives into clear project scopes with detailed deliverables and actionable timelines. 
• Manage the workflow of multiple projects simultaneously, ensuring seamless coordination and best time allocation within the team, and managing delivery of final assets for final use. 
• Build and maintain scalable tracking systems (trackers, timelines, capacity planning) to support multiple projects. 
• Facilitate communication between teams, anticipating challenges, and proactively solving bottlenecks. 
• Brief and coordinate medical writers, graphic designers, and delivery teams. 
• Ensure all content meets regulatory and compliance standards (medically accurate, compliant, and on-brand). 
• Manage and coordinate medical and regulatory review processes, ensuring timely approvals while maintaining project timelines. 
• Contribute to continuous improvement by documenting learnings, optimizing processes, and sharing best practices across global Gen AI Content Studio teams. 
• Lead regular updates on projects through status meetings, and follow up, manage project capacity and expectations for timelines, budgets, and scope. 

What you need to be great in this role: 

• 10+ years of experience in project management in healthcare communication (agency side preferred) 
• Previous experience managing HCP‑facing content (for doctors or pharmacists) — including analysis, design, or workflow development — is preferred, even as part of broader project management experience. 
• Proven ability to manage complex, multi-stakeholder projects in healthcare environment. 
• Exceptional organizational and communication skills, with a proactive, solution-oriented mindset. 
• Comfortable working in fast-paced, high-volume content environments with multiple deliverables. 
• Scientific literacy, attention to detail, and solid understanding of the pharmaceutical regulatory environment. 
• Experience in creative software and Gen AI applications (Canva, Jasper or other LLMs, etc.) 
• Entrepreneurial mindset with a passion for innovation and experimentation and curiosity about how Generative AI can enhance creative workflows. 
• English fluency required. 
• Remote based position. 

Req ID: 17425

#LI-JQ1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Commercial Operations will play a pivotal role in the company’s continuous development, working closely with the Business Development team in the Philippines. This position will focus on building and managing key relationships with the Philippines’ largest financial institutions, ensuring seamless campaign execution and operational excellence.

The Associate, Commercial Operations will be responsible for:

• Manage day-to-day relationships with the Philippines’ largest and leading financial institutions, acting as the primary point of contact for client queries, escalations, and ongoing engagement.
• Coordinate with internal teams including marketing, Creatory, telesales, customer service, legal, finance, fulfillment, and product team for successful campaign execution.
• Oversee and execute day-to-day business operations tasks with a high level of accuracy.
• Liaise with back-office teams on ad-hoc operational tasks and ensure smooth collaboration.
• Work closely with both internal and external stakeholders to ensure financial product information is up-to-date.
• Prepare, review, and verify critical documentation, including agreements and contracts.
• Develop and implement Standard Operating Procedures (SOPs) for the Business Operations team.
• Collaborate with the wider Commercial and Analytics team in interpreting performance data and campaign metrics to surface actionable insights, Identify process improvement opportunities and recommend solutions for efficiency gains.

In this role, we are looking for someone with:

• Preferably 2 to 3 years of experience in Business and Commercial Operations role
• High attention to detail, critical thinking, and focus.
• Structured approach to cross-functional collaboration, with the ability to prioritize, execute tasks, and streamline processes across teams operating with different objectives.
• Proactive and client-focused personality, with experience in a marketing agency or digital business sector; comfortable managing both external stakeholder expectations and internal execution simultaneously.
• Financial industry knowledge or exposure in the Philippines preferred.
• Comfortable with dynamic environments and driving change through clear communication and structured problem-solving.
• Interpersonal, social, problem-solving, and analytical skills — including the ability to interpret data and translate insights across Business Analytics, Marketing, and Affiliate contexts — with excellent execution capabilities.

#MoneyMax #LI-RR1 #LI-Hybrid

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

The main aspect of the role will be as the voice of the brand and community, taking calls from our members and encouraging them to continue with their membership, doing outbound calls to upgrade or reactivate the account of the customers who canceled before. The channel/skill may change depending on the client's request (inbound, outbound, reactivation, CS, etc..)

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Contact potential customers via phone, email, and social media to promote our subscription service and increase sales.
• Build strong relationships with existing customers and ensure that they remain loyal to the company.
• Use persuasive sales techniques to educate customers about the benefits of subscribing and to overcome objections.
• Manage and update customer records and sales data in our CRM system.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Meet targets and performance metrics set by the clients.

What you’ll bring

• Previous experience in sales - preferably in a subscription-based service or a related industry.
• Excellent communication skills, quick to resolve the issue with great CS skills and high quality.
• Positive energy and can-do attitude.
• A person with high regard for integrity and diligence. Works efficiently with minimal supervision.
• An interest/passion for Craft Beer and Wine - ideal but not essential 

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

3 best things about the job:
1. Being part of an inspired, passionate, dynamic & talented group.
2. Work with top Philippine corporations & talents allowing for excellent training and exposure to the media industry.
3. Flexible & fun working environment

Skills and Experience

• Certified Public Accountant

In this role, your goals will be:
In 3 months: ·

Familiarize with the reporting requirements and accounting systems used. ·
Completion of pending audited FS from prior years ·
Establish a good quality reconciliation to support the audit readiness of the legal entities that we report In 6 months to one year: ·
Complete all the pending audited FS from prior years ·
Analyze historical financial data to establish a trend ·
Ensure completion of audits and compliance related tasks on a timely basis ·
Collaborate cross-functionally within Finance to deliver set goals and targets ·
Execute process improvement initiatives

What your day job looks like at WPP: ·

The opportunity to gain hands-on experience in critical statutory reporting and compliance functions. ·
Mentorship and growth opportunities within a supportive team environment. ·
Exposure to complex financial reporting and analytical challenges.

What you’ll bring: ·

Integrity & Ethics: Unquestionable integrity, ethical conduct, and a commitment to maintaining confidentiality. ·
Time Management & Organization: Exceptional organizational skills and the ability to manage multiple priorities, meet tight deadlines, and perform effectively under pressure. ·
Adaptability: Ability to adapt to changing regulatory environments, business needs, and technology advancements. ·
 Proactive & Self-Starter: A proactive approach to identifying issues, proposing solutions, and driving continuous improvement in financial processes.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  #LI-Promoted

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

3 best things about the job:
1. Being part of an inspired, passionate, dynamic & talented group.
2. Work with top Philippine corporations & talents allowing for excellent training and exposure to the media industry.
3. Flexible & fun working environment

Skills and Experience

• Certified Public Accountant

In this role, your goals will be:
In 3 months: ·

• Familiarize with the reporting requirements and accounting systems used. ·
• Completion of pending audited FS from prior years ·
• Establish a good quality reconciliation to support the audit readiness of the legal entities that we report In 6 months to one year: ·
• Complete all the pending audited FS from prior years ·
• Analyze historical financial data to establish a trend ·
• Ensure completion of audits and compliance related tasks on a timely basis ·
• Collaborate cross-functionally within Finance to deliver set goals and targets ·
• Execute process improvement initiatives

What your day job looks like at WPP: ·

The opportunity to gain hands-on experience in critical statutory reporting and compliance functions. ·
Mentorship and growth opportunities within a supportive team environment. ·
Exposure to complex financial reporting and analytical challenges.

What you’ll bring: ·

Integrity & Ethics: Unquestionable integrity, ethical conduct, and a commitment to maintaining confidentiality. ·
Time Management & Organization: Exceptional organizational skills and the ability to manage multiple priorities, meet tight deadlines, and perform effectively under pressure. ·
Adaptability: Ability to adapt to changing regulatory environments, business needs, and technology advancements. ·
 Proactive & Self-Starter: A proactive approach to identifying issues, proposing solutions, and driving continuous improvement in financial processes.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  #LI-Promoted

Your Role
As a key member of our team, you will be instrumental in addressing complex customer challenges with creative solutions and driving process improvements. We seek an adaptable, process-oriented professional with excellent digital communication skills, adept at building rapport and situational awareness in customer interactions. This remote role requires full on-camera engagement during US core hours (8 AM - 5 PM Pacific Time) from a dedicated, technically enabled workspace, requiring excellent internet connectivity. Your contributions will be vital to our team's success in a dynamic environment.

Instrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company. The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!).

What you’ll do 

• Lead all post-sales activities for Dialpad’s customers through strong relationship-building, product knowledge, planning, and execution.
• Act as the voice of the customer within Dialpad. As the owner of the customer relationship, the Customer Success Advocate is expected to work cross-functionally with Sales, Marketing, Product, Engineering, and Data Science to ensure a consistent and strong customer message is embedded in everything we do.
• Develop a positive, trusted relationship with your customers by providing value throughout the customer partnership.
• Retain long-term partnerships with customers by independently renewing successful customers.
• Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.
• Maintain a deep understanding of our solutions and speak with customers about the most meaningful features/functionality for their specific business needs.
• Manage customer escalations by documenting open issues, facilitating regular status meetings, and working cross-functionally toward resolution.
• Track accounts to identify churn risks and work proactively to mitigate those risks.

Skills you’ll bring

• 1-5 years of experience in Customer Success.
• Experience with telecommunication or SaaS providers required.
• A real passion for providing top-notch account management.
• Strong written communication skills.
• Excellent time management and organizational skills with the ability to track numerous details.
• A desire to work in a dynamic startup where your input is valued to help craft our offerings and how we interact with clients.

Your Role
As a Small Business Account Executive II, you’ll drive revenue growth by owning channel-generated leads and managing the full sales cycle—from initial engagement through close. You’ll help small businesses solve real communication challenges by positioning Dialpad’s AI-powered solutions as a clear, differentiated value.

In this role, you’ll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad’s value proposition and convert opportunities into long-term customers.

The Manila Sales team plays a critical role in Dialpad’s growth strategy, fueling customer acquisition through strong channel partnerships and proactive market engagement. Working closely with Channel Partners, Sales Engineers, and Sales Managers, the team continuously refines sales motions to drive efficiency, effectiveness, and consistent results.

This role reports to a Sales Manager and is based in our Pasig City, Metro Manila office.

What You’ll Do

• Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets.
• Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals.
• Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad’s offerings.
• Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth.
• Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development.

Skills You’ll Bring

• 5+ years of direct sales experience, selling Software as a Service (“SaaS”), preferably in the communications space (UCaaS and/or CCaaS).
• Proven track record in achieving sales quotas and managing a sales pipeline.
• Strong English communication skills.
• Relationship-building skills to engage channel partners and prospects effectively.
• Familiarity with Salesforce, Outreach, and other sales enablement tools.
• High energy, adaptability, and a solution-oriented mindset.
• Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers.
• Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
• Able to work in a HYBRID setup.
• Able to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions.  
• Excellent internet connectivity required.

Your Role
As a Small Business Account Executive II, you’ll drive revenue growth by owning channel-generated leads and managing the full sales cycle—from initial engagement through close. You’ll help small businesses solve real communication challenges by positioning Dialpad’s AI-powered solutions as a clear, differentiated value.

In this role, you’ll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad’s value proposition and convert opportunities into long-term customers.

The Manila Sales team plays a critical role in Dialpad’s growth strategy, fueling customer acquisition through strong channel partnerships and proactive market engagement. Working closely with Channel Partners, Sales Engineers, and Sales Managers, the team continuously refines sales motions to drive efficiency, effectiveness, and consistent results.

This role reports to a Sales Manager and is based in our Pasig City, Metro Manila office.

What You’ll Do

• Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets.
• Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals.
• Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad’s offerings.
• Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth.
• Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development.

Skills You’ll Bring

• 5+ years of direct sales experience, selling Software as a Service (“SaaS”), preferably in the communications space (UCaaS and/or CCaaS).
• Proven track record in achieving sales quotas and managing a sales pipeline.
• Strong English communication skills.
• Relationship-building skills to engage channel partners and prospects effectively.
• Familiarity with Salesforce, Outreach, and other sales enablement tools.
• High energy, adaptability, and a solution-oriented mindset.
• Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers.
• Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
• Able to work in a HYBRID setup.
• Able to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions.  
• Excellent internet connectivity required.

Are you passionate about designing innovative, high-impact creative solutions for global brands?

As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Social campaigns. You’ll collaborate closely with Art Directors, Developers, and cross-functional teams to deliver design solutions that are both visually compelling and strategically aligned with campaign goals.

You’ll work hands-on with Smartly’s creative tools and processes to produce innovative templates, motion designs, and flexible design systems that drive client success. This role combines creative problem-solving with execution excellence to ensure that all creative outputs meet the highest standards.

As a Senior Designer at Smartly, you will…

• Collaborate with Art Directors and Developers to create and refine display and social creatives for a variety of clients.
• Lead design projects from concept to delivery, ensuring creative solutions align with client objectives and brand guidelines.
• Develop innovative, reusable templates and design systems to streamline workflows and maximize efficiency.
• Apply motion design and animation techniques where needed, producing dynamic and engaging content.
• Contribute to the ideation and concept development of campaigns, providing creative feedback and solutions for complex challenges.
• Maintain meticulous attention to detail in all deliverables while managing multiple short- and long-term projects.
• Mentor and collaborate with junior designers, fostering a culture of creativity and process improvement.

We’re definitely looking for you, if you…

• Have 5+ years of experience as a Graphic Designer, Brand Designer, Visual Designer, or Art Director.
• Are proficient with Adobe Creative Suite (Photoshop, Illustrator, After Effects, XD) and design tools such as Figma.
• Have a strong understanding of design principles, visual hierarchy, and layout best practices.
• Bring excellent presentation, storytelling, and communication skills to articulate design concepts clearly.
• Have experience in digital advertising, HTML5, dynamic advertising, and motion design (preferred).
• Excel at collaborating with cross-functional teams to deliver impactful creative outputs.
• Can produce high-quality design deliverables with accuracy and attention to detail.
• Are able to prioritize and manage multiple projects effectively.
• Align creative decisions with user needs and business objectives.
• Are comfortable working with a rotating shift schedule.

#LI-CD1 #LI-HYBRID

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses in the UK, US, Australia and Canada. Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people aim to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

As our Resource Controller, you are the strategic partner who shapes how our teams work together. You’ll be responsible for creating the collaborative frameworks that provide vital transparency across our creative world and partner teams through expert resource and budget planning. Your mission is to ensure our resources are perfectly tuned to deliver world-class work without the friction. You’ll proactively own and evolve the operational workflows that keep our Marketing Operations and Creative teams humming.

At the start of your journey, you would be:

• Immersing yourself in the flow: You’ll spend some time diving deep into how the Marketing Operations and Creative teams work together, specifically the creative intake process, the project and resourcing dashboards, and the budget.
• Uncovering tension points and critical needs: As you begin owning these critical workflows, you’ll start uncovering and documenting the cracks, the friction points, and the process breakdowns.
• Designing for the future: You’ll begin partnering with the rest of Marketing Operations and Creative leaders to start defining business requirements which you can then translate into system recommendations - think tools and processes

As you move into the future state, you’ll lead the charge in building and evolving:

• A Robust Resource Model: You would have designed a resource model that integrates the intake process with resource allocation and budget tracking and enables rolling 6 months visibility based on accurate project benchmarking so we can stay one step ahead!
• A Centralized Dashboard: You’ll have built a dashboard that tracks creative capacity and project spend, providing senior leaders with the real-time visibility they’ve been craving.
• Seamless and Accurate Intake Benchmarking: You’ll have owned and refined the project intake process so that our project benchmarks are relevant and as accurate as can be 
• Financial Synergy: You’ll have established a sustainable budget review cycle with Finance, ensuring every roadmap shift is captured in our forecasts.
• High-Impact Prioritization: You’ll have implemented a ranking system for staffing needs based on strategic importance, ensuring our most impactful work never misses a beat.

Let’s talk about you

You’re a master of flow and a proven change agent

You have a knack for analyzing complex data from Finance, Marketing, and Creative teams to create bulletproof forecasts. More importantly, you’re someone who has successfully led the redesign of resource and budget planning frameworks, ensuring the new way of working is both more efficient and easy for the team to adopt. You don't just spot gaps; you proactively build the comprehensive solutions to fix them. You’re comfortable managing resource planning for teams of 20+ and thrive on the challenge of transforming messy processes into streamlined, sustainable ways of working.

You’re a relationship builder and a process champion

You know how to hold teams accountable while maintaining strong partnerships across the business. Whether you’re collaborating with Legal and P&C to update approval processes or working with Creative leads on project sizing, you communicate with clarity and purpose. You’re also more than comfortable leading with technology and process in mind to build and drive efficiency uplifts. 

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. 

Job Description

At HelloConnect, you will be part of a dynamic team in Manila, Philippines that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills and grow within a supportive environment that values diverse perspectives and experiences.

In this role as Labor & Employment Counsel, you will take on a key responsibility in serving as the company’s in-house legal expert on Philippine labor and employment law and data privacy, ensuring full compliance with DOLE regulations and the Data Privacy Act of 2012. You will provide strategic advice to mitigate legal risks, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Provide expert advice on all aspects of Philippine labor and employment law, ensuring compliance with the Labor Code, DOLE regulations, and related government issuances.
• Draft, review, and update employment contracts, company policies, and employee handbooks.
• Support the development and execution of strategies by advising HR and management on employee relations issues, disciplinary actions, terminations, and grievance handling.
• Contribute valuable insights by interpreting new laws, issuances, and jurisprudence affecting BPO employment practices and updating management accordingly.
• Manage and prioritize workloads by representing the company in labor-related proceedings before DOLE, NLRC, or other agencies.
• Build strong relationships across departments by conducting training for HR, Operations, and Management teams on relevant labor regulations and compliance requirements.
• Support leadership in strategic decision-making by providing legal support during workforce restructuring, retrenchment, redundancy, or outsourcing transitions.
• Act as the Compliance Officer and Data Protection Officer and liaise with government agencies (DOLE, NLRC, SSS, PhilHealth, Pag-IBIG) on compliance matters.

What you’ll bring

• Bachelor of Laws (LLB or JD) from a recognized university and Member in good standing of the Philippine Bar.
• Minimum of years’ experience in labor and employment law, preferably with exposure to the BPO or service industry.
• Strong organizational skills with the ability to manage multiple priorities, including handling DOLE audits, employee disputes, and policy development.
• Excellent communication and collaboration skills to work effectively with diverse teams across regions and articulate legal advice clearly in English and Filipino.
• Detail orientation with a deep understanding of Philippine labor legislation, jurisprudence, and compliance standards.
• Problem-solving mindset with the ability to balance legal compliance with operational practicality.
• A team-oriented approach, with the ability to manage sensitive matters with confidentiality and discretion.
• Proficiency in using business systems, tools, and technology to deliver services effectively.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication. We offer competitive compensation and benefits.
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind.
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the Learning platform. You'll have the opportunity to influence company-wide labor strategy and compliance standards.
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures. We offer a dynamic, people-first culture built on fairness, growth, and transparency.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time.

Location: BGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City)

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

#helloconnect

#LI-Hybrid

#hcgreenhouse

Career TEAM is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is seeking skilled Recruitment Specialists to play a key role in coordinating high volume recruitment operations in the United States while also leading full-cycle recruitment of technical and software development talent within the Philippines. This night-shift position is ideal for someone who thrives in a fast-paced, virtual environment, is highly proficient with applicant tracking systems like Greenhouse, and has a passion for streamlining processes and building exceptional teams.  This is a remote position that can be performed from anywhere in the Philippines.

Join Career TEAM in making a positive impact on communities through our workforce development products and services. Apply now to be a key player in driving operational efficiency and contributing to the organization’s growth, all while enjoying the flexibility of a 100% remote position.

In this role, you will work from 10:00 pm to 7:00 am PHST.

Why Join Us?

• Be a founding member of a dynamic team shaping the future of our products
• Make a tangible difference in the lives of individuals
• Grow and learn in an environment that values innovation

Career Team also offers a competitive total rewards package, including:

• amazing options for advancement;
• HMO with an option to add dependents;
• paid holidays and 15 paid time off, offered on an accrual basis

Your Impact on Career TEAM’s Success:

• Gains a thorough understanding of the market sector and develops recruitment strategies
• Utilizes innovative and creative approaches to recruitment
• Can support and/or own the tracking, organization, automations and management of platforms like ClickUp and Freshservice. 
• Ensures a constant applicant flow and keeps an active database for current and future positions
• Ensures recruitment targets for program requirements are met
• Screens resumes, conducts interviews, reference checks, and prepares employment offers
• Serves as primary scheduling contact for candidates and internal clients
• Handles communications (phone calls, emails and virtual video meets) with a wide variety of candidates
• Develops and implements effective recruitment strategies to draw in a large number of qualified candidates
• Collaborates with our Hiring Managers to determine position requirements for open vacancies
• Creates and posts job ads on various job boards, hiring platforms, and forums
• Manages job postings internally and externally
• Maintains confidential files and data integrity
• Contributes to team and corporate projects intended to improve processes and procedures
• Approach each day and task with a “ZAG” mindset
• Assist with HR projects and other duties as requested or assigned

The Ideal Qualifications for this Position Include:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field
• Fluency in English with excellent verbal and written communication skills
• 4+ years of progressive experience in Human Resources Operations
• In-depth knowledge of US HR principles, laws (federal, state, and local), and best practices
• Proficiency in HRIS systems, project & process management platforms and ATS Systems (Greenhouse, ClickUp, Fresh Service, ADP Workforce Now preferred)
• Strong analytical, problem-solving, organizational, and time-management skills
• Excellent communication, interpersonal, and customer service skills
• Ability to work independently and as part of a team
• High level of accuracy, attention to detail, and confidentiality

Employment Type: Full-Time, Exempt

So, what’s the role all about?

To support continued growth, our team is looking for a Professional Services Engineer - Customer Success to partner with our Sales, Professional Services, Development, and other functional teams to design and build perfect customer journeys for our clients.

Proactive AI Agents is a cloud-hosted conversation platform, and part of NICE CXone's suite of customer engagement software. Pro-active and covering all digital channels, Proactive AI Agents leverages artificial intelligence, natural-language processing and machine-learning so that global brands can transform their customer journeys.

Proactive AI Agents disrupts the traditional call-centers, being just a fraction of the cost to deploy and run, but with three times the customer engagement rate of its manual call-center predecessors. This means that as well as being lower cost, Proactive AI Agents can drive corporate KPIs harder and faster, as well as improve the customer experience.

How will you make an impact?

• Support the successful delivery and ongoing optimization of customer journeys by executing against defined customer success and professional services plans.
• Partner with Senior and Lead Customer Success Managers, Sales, and Configuration teams to implement solutions that align with client business objectives.
• Contribute to identifying expansion and growth opportunities within assigned accounts and support value realization conversations.
• Deliver high-quality technical implementations and solution configurations in line with agreed architectures and best practices.
• Act as a trusted day-to-day technical contact for customers, building strong working relationships and credibility over time.
• Develop and maintain a solid understanding of the Proactive AI Agent platform and support customer adoption of relevant features and functionality.
• Learn and understand customers’ business needs, drivers, and workflows to help translate requirements into effective technical solutions.
• Support end-to-end delivery activities, including solution validation, planning, implementation, and go-live support, under the guidance of senior team members.
• Collaborate with internal stakeholders to ensure alignment across delivery, customer experience, security, and operational requirements.
• Work in a structured, methodical, and process-oriented manner to ensure consistent and scalable delivery outcomes.
• Partner with other internal teams to monitor key customer metrics and help demonstrate the value of Proactive AI Agent solutions.
• Clearly and confidently communicate technical concepts, solution designs, and outcomes to stakeholders.
• Apply customer-focused problem-solving skills to support issue resolution and continuous improvement efforts.
• Operate effectively within Agile or similar delivery methodologies to support end-to-end project execution.
• Demonstrate accountability and ownership for assigned workstreams, deliverables, and customer commitments.
• Maintain a curious mindset, asking questions and seeking opportunities to learn, improve processes, and deepen technical expertise.
• Apply commercial awareness when supporting customer outcomes, ensuring solutions align with contractual scope and business value.

Have you got what it takes?

• Proven experience supporting service delivery or project execution in an IT, SaaS, or cloud-based environment.
• Demonstrated commercial awareness, with the ability to support business cases and articulate customer value.
• Experience contributing to medium-to-large projects, supporting end-to-end delivery
• Solid technical aptitude, including data analysis and regular use of tools such as Excel to analyze data sets and support decision-making.
• Strong relationship management skills, with the ability to communicate clearly and professionally with customer stakeholders.
• Familiarity with how large organizations operate, enabling effective collaboration and stakeholder coordination.
• Ability to manage multiple customer workstreams or tasks concurrently while maintaining quality and attention to detail.
• Comfortable operating in a fast-paced environment with changing priorities and customer-facing timelines.
• Experience collaborating within cross-functional teams; prior experience guiding or supporting others is a plus but not required.
• Exposure to Agile or similar delivery methodologies is preferred.
• Nice to have: Experience or strong interest in AI, applied AI, or automation technologies, including an understanding of how AI-driven solutions can enhance customer experience and operational outcomes.

What’s in it for you?
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10807
Reporting into: Team Lead, Professional Services
Role Type: Individual Contributor

So, what’s the role all about?

To support continued growth, our team is looking for a Professional Services Engineer - Customer Success to partner with our Sales, Professional Services, Development, and other functional teams to design and build perfect customer journeys for our clients.

Proactive AI Agents is a cloud-hosted conversation platform, and part of NICE CXone's suite of customer engagement software. Pro-active and covering all digital channels, Proactive AI Agents leverages artificial intelligence, natural-language processing and machine-learning so that global brands can transform their customer journeys.

Proactive AI Agents disrupts the traditional call-centers, being just a fraction of the cost to deploy and run, but with three times the customer engagement rate of its manual call-center predecessors. This means that as well as being lower cost, Proactive AI Agents can drive corporate KPIs harder and faster, as well as improve the customer experience.

How will you make an impact?

• Support the successful delivery and ongoing optimization of customer journeys by executing against defined customer success and professional services plans.
• Partner with Senior and Lead Customer Success Managers, Sales, and Configuration teams to implement solutions that align with client business objectives.
• Contribute to identifying expansion and growth opportunities within assigned accounts and support value realization conversations.
• Deliver high-quality technical implementations and solution configurations in line with agreed architectures and best practices.
• Act as a trusted day-to-day technical contact for customers, building strong working relationships and credibility over time.
• Develop and maintain a solid understanding of the Proactive AI Agent platform and support customer adoption of relevant features and functionality.
• Learn and understand customers’ business needs, drivers, and workflows to help translate requirements into effective technical solutions.
• Support end-to-end delivery activities, including solution validation, planning, implementation, and go-live support, under the guidance of senior team members.
• Collaborate with internal stakeholders to ensure alignment across delivery, customer experience, security, and operational requirements.
• Work in a structured, methodical, and process-oriented manner to ensure consistent and scalable delivery outcomes.
• Partner with other internal teams to monitor key customer metrics and help demonstrate the value of Proactive AI Agent solutions.
• Clearly and confidently communicate technical concepts, solution designs, and outcomes to stakeholders.
• Apply customer-focused problem-solving skills to support issue resolution and continuous improvement efforts.
• Operate effectively within Agile or similar delivery methodologies to support end-to-end project execution.
• Demonstrate accountability and ownership for assigned workstreams, deliverables, and customer commitments.
• Maintain a curious mindset, asking questions and seeking opportunities to learn, improve processes, and deepen technical expertise.
• Apply commercial awareness when supporting customer outcomes, ensuring solutions align with contractual scope and business value.

Have you got what it takes?

• Proven experience supporting service delivery or project execution in an IT, SaaS, or cloud-based environment.
• Demonstrated commercial awareness, with the ability to support business cases and articulate customer value.
• Experience contributing to medium-to-large projects, supporting end-to-end delivery
• Solid technical aptitude, including data analysis and regular use of tools such as Excel to analyze data sets and support decision-making.
• Strong relationship management skills, with the ability to communicate clearly and professionally with customer stakeholders.
• Familiarity with how large organizations operate, enabling effective collaboration and stakeholder coordination.
• Ability to manage multiple customer workstreams or tasks concurrently while maintaining quality and attention to detail.
• Comfortable operating in a fast-paced environment with changing priorities and customer-facing timelines.
• Experience collaborating within cross-functional teams; prior experience guiding or supporting others is a plus but not required.
• Exposure to Agile or similar delivery methodologies is preferred.
• Nice to have: Experience or strong interest in AI, applied AI, or automation technologies, including an understanding of how AI-driven solutions can enhance customer experience and operational outcomes.

What’s in it for you?
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10806
Reporting into: Team Lead, Professional Services
Role Type: Individual Contributor

So, what’s the role all about?

The Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients to understand their needs, provide consultative support, and deliver cutting-edge solutions.

As a rapidly growing business, we are building a professional services team here in Manila. In this new role, you will become a MPower Proactive AI Agents expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.  

Working initially with both the EU and US teams you will provide implementation and support to our new and existing clients, then when MPower Proactive AI Agents expands into APAC, the Manila team will also lead the implementation, quality assurance, support, and delivery for local clients.

How will you make an impact?

• Become a subject matter expert in the MPower Proactive AI Agents solution, such as, but not limited to, data model, reporting structure, and AI-driven functionalities.
• Design, develop, and maintain reports, dashboards, and analytics tools that provide business-critical insights to internal stakeholders and external customers.
• Collaborate with clients to understand their business requirements, workflows, and data needs, translating these into effective BI solutions.
• Collaborate with global cross-functional teams to analyze customer journeys, identify trends, and build data-driven solutions.
• Learn and continuously adapt to modern technologies, such as, but not limited to, AI-enabled data management and automation tools.
• Participate in and lead the definition and implementation of optimization strategies, leveraging deep insights from data.
• Create and maintain technical documentation including data models, system architecture, and implementation guides for clients and internal teams and support data governance efforts by documenting processes, maintaining knowledge bases, and contributing to data security best practices.
• Write efficient and optimized SQL and query language scripts to extract, transform, analyze, and present data in meaningful formats.
• Troubleshoot and resolve technical issues related to BI tools, data pipelines, and system integrations during the implementation process.
• Contribute to building and evolving data standards, best practices, and scalable solutions for reporting and analytics.
• Take initiative in proposing and experimenting with new tools, architectures, and methodologies for data storage, processing, and visualization.
• Ensure the delivery of BI solutions on time, within scope, and within budget while maintaining high-quality standards.
• Share expertise and foster a collaborative work environment.
• Provide on-call support to global customers.

Have you got what it takes?

• 3+ years experience in a consulting / data engineering / professional services role.
• Experience in working with databases (relational and non-relational) at scale (ex: MySQL, PostgreSQL, MongoDB, Redis, Cassandra, etc.).
• Experience in working with data warehouse, data lakes, and the associated ETL and reporting tools (example: Looker, Power BI, Tableau, Redshift, etc.).
• Expertise, knowledge, and understanding of architectures needed to build business-centric reports from multiple data sources (ranging from basic to complex).
• Proven experience with Query Languages (SQL/NoSQL), data visualization tools (e.g., Power BI, Tableau, or Looker), and report/dashboard development.
• Analytical mindset with excellent problem-solving and troubleshooting skills.
• Willingness and enthusiasm to learn complex AI-driven platforms and tools.
• Ability to successfully work in a team-oriented, highly collaborative environment.
• Ability to clearly communicate and present to stakeholders (internal and external).
• Amenable to work shifting schedules & Hybrid (2x onsite).

Nice to have:

• Familiarity with AI/ML-driven data solutions, or interest in learning.
• Experience working in cloud environments (Example: Azure, AWS, or GCP).
• Exposure to Python, R, or other scripting languages for data analysis.
• Understanding of data privacy, security, and governance frameworks.

Requisition ID: 9424

Reporting into: Manager, Professional Services
Role Type: Individual Contributor

Position: Billing Specialist
Company: New Era Technology
Location: Remote (India)
Work Timings: 2:00 PM – 11:00 PM IST or 4:00PM – 1AM IST
Employment Type: Permanent | Full-Time
Experience: 3 – 8 Years

Job Summary

The Billing Specialist is a key contributor to New Era Technology's Finance Operations team, responsible for managing the end-to-end client invoicing process across a range of transaction types including projects, recurring agreements, product orders, and field service and deployment engagements. This role is critical to ensuring billing accuracy, supporting revenue recognition compliance, and delivering a professional invoicing experience to New Era Technology's clients.

The ideal candidate is detail-oriented, comfortable working with billing and ERP systems in a fast-paced environment, and capable of interpreting contractual terms to ensure invoices are accurate, compliant, and issued on time. Experience in an IT services, managed services, or technology infrastructure billing environment is strongly preferred

PRIMARY DUTIES & RESPONSIBILITIES

Invoice Generation & Billing Execution

• Manage the assigned invoicing board within ConnectWise, ensuring all billable items are identified, staged, and processed accurately and on schedule.
• Generate client invoices across a range of transaction types including project milestones, recurring service agreements, product and hardware orders, and field service engagements.
• Review and validate billing transactions prior to invoice issuance, confirming alignment with contracted scope, approved purchase orders (POs), and customer-specific billing requirements.
• Verify that billed amounts are consistent with incurred costs of goods sold (COGS) and conform to applicable revenue recognition rules before releasing invoices.

Quality Audit & Billing Accuracy

• Perform pre-invoice quality audits to confirm billing accuracy, documentation completeness, and compliance with contract terms and internal billing standards.
• Validate invoice line items, quantities, descriptions, and amounts against source records including sales orders, service tickets, project milestones, and agreement terms.
• Identify and escalate discrepancies between approved billing, incurred COGS, and contract entitlements prior to invoice distribution.
• Maintain thorough billing records in accordance with internal audit standards and record retention policies.

Sales Tax & GL Posting

• Apply correct sales tax determinations to all invoices based on customer location, transaction type, and applicable tax exemptions; maintain current exemption certificate documentation.
• Post finalized invoices to the general ledger via the ERP system (currently Microsoft Dynamics GP; transitioning to Microsoft Dynamics 365 Business Central) with accurate GL account distribution and period assignment.
• Ensure posting period accuracy during month-end close; coordinate with Finance on cut-off treatment for transactions straddling period boundaries.

Invoice Distribution & Client Communication

• Distribute finalized invoices through customer-preferred delivery channels including email, client portals, EDI, or hard copy as required.
• Accommodate special invoice formatting, reference data requirements, and submission protocols specific to individual customers or contract terms.
• Respond to client billing inquiries in a professional and timely manner; resolve discrepancies directly or route to the appropriate internal stakeholder.
• Act as a point of contact between billing, sales, project management, and collections teams to maintain a smooth invoicing workflow.

Revenue Recognition & Deferred Revenue (Preferred)

• Apply appropriate revenue recognition treatment across transaction types, including ratable recognition for prepaid and multi-period agreements and milestone-based recognition for project engagements.
• Manage down payment invoicing by applying received payments to deferred revenue (unearned revenue) GL accounts and processing subsequent releases to recognized revenue upon delivery or milestone completion.
• Reconcile deferred revenue balances against open obligations periodically and escalate variances as appropriate.

EXPERIENCE & QUALIFICATIONS

Required

• 3–6 years of experience in billing, accounts receivable, invoicing, or financial operations.
• Ability to read and interpret contracts, purchase orders, statements of work, and other financial documents.
• Proficiency in Microsoft Office Suite, with strong Excel skills including data validation, lookup functions, and basic reconciliation techniques.
• Excellent written and verbal English communication skills; able to correspond professionally with clients and internal stakeholders.
• Strong organizational skills and ability to manage competing priorities independently in a fast-paced environment.

📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com / Usharani.Ketha@NewEraTech.com

Job Title: Data Architect – Snowflake (Medical Devices / Healthcare)

Mode: Contract

Duration: 6 Months (Extendable)

Work Timings: 3pm – 11.30pm IST

Mode of work: Remote-India

Overview

We are looking for an experienced Data Architect with deep expertise in Snowflake to design and manage scalable, secure, and compliant data platforms in a medical device environment. This role will support data-driven initiatives across clinical, regulatory, manufacturing, and commercial domains while ensuring adherence to healthcare regulations and data standards.

Key Responsibilities

• Design and implement enterprise data architecture leveraging Snowflake for structured and unstructured data
• Develop scalable data models, data lakes, and data warehouses to support analytics, AI/ML, and reporting
• Define and enforce data governance, security, and compliance frameworks (HIPAA, FDA, GDPR)
• Architect data pipelines and ETL/ELT processes using modern tools (e.g., Snowpipe, dbt, Informatica, Azure Data Factory)
• Collaborate with cross-functional teams (Engineering, Clinical, Regulatory, Quality, and Business stakeholders)
• Ensure data integrity, lineage, and traceability aligned with medical device standards (e.g., ISO 13485, GxP)
• Optimize Snowflake performance, cost management, and workload management
• Support cloud data architecture (AWS, Azure, or GCP) and hybrid environments
• Enable advanced analytics, including AI/ML and real-world evidence (RWE) use cases
• Establish best practices for data lifecycle management (ingestion, storage, archival, and retention)

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field
• 8+ years of experience in data architecture, data engineering, or related roles
• Strong hands-on experience with Snowflake architecture and optimization
• Expertise in data modeling (dimensional, normalized, and data vault)
• Experience with SQL, Python, and data pipeline orchestration tools
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Experience in regulated industries (medical devices, pharmaceuticals, or healthcare)

Preferred Qualifications

• Knowledge of medical device data standards and regulatory frameworks (FDA 21 CFR Part 11, ISO 13485, IEC 62304)
• Experience with healthcare data standards (HL7, FHIR, DICOM)
• Exposure to clinical, imaging, or diagnostic data systems
• Experience with data cataloging and governance tools (Collibra, Alation, Informatica)
• Snowflake certifications (SnowPro Core, SnowPro Advanced)
• Experience with streaming data platforms (Kafka, Event Hubs)

Key Skills

• Strong architectural thinking and system design skills
• Data governance and compliance mindset
• Ability to translate business needs into scalable data solutions
• Cross-functional collaboration and stakeholder management
• Performance tuning and cost optimization in Snowflake
• Problem-solving with a focus on data quality and reliability

📩 Interested candidates may share their updated resumes to:
        srikanth.kunchala@neweratech.com

Position: IT Project Manager
Company: New Era Technology
Location: Bangalore(Onsite- Work from our client's Office) Office address: Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru, 560103.  
Employment Type: Permanent | Full-Time
Experience: 10 – 18 Years

Role Summary 

Responsible for the matrix management of project teams and the oversight of designing and implementing complex technology projects, primarily related to Real Estate development, End User, and Network projects.

This involves delivering projects across all disciplines, collaborating closely across regions and multiple Technology workstreams and LOB (line of business), while engaging with senior managers and stakeholders within the organization.

• Tasked with managing a range of infrastructure projects, with a particular emphasis on corporate fit outs, office relocations, and desktop technology deployments.
• Ensure all projects are delivered with high quality, on scope, on time & on budget.
• Ensure governance and control over all project financials, including the development of business cases, forecasting, and understanding profit and loss as well as depreciation.
• Keep all projects on track, escalating decisions to executive sponsors as needed.
• Organize the design and development of the project.
• Ensure risk management strategies are followed and reviewed according to guidelines.
• Plan and set project goals and milestones based on the approved Charter/Statement of Works.
• Identify and secure resources, including the project team, vendors, and consultants.
• Effectively detect and resolve project risks and issues. § Lead the project team.
• Ensure project management standards and rigor are applied.
• Develop communications for the executive sponsor and project stakeholders; conduct regular briefings and status updates.
• Serve as the single point of contact for project-level risks, issues, questions, and escalations.
• Prepare and/or provide project reporting, metrics, scorecards, etc.
• Partner with key stakeholders to identify project interdependencies that may influence project success.
• Support the team in distributing project information to executive management and key stakeholders.
• Create an environment that fosters trust and collaboration with others, exhibiting a strategic business focus with a customer-oriented perspective.
• Recognize areas for internal improvement and develop plans for implementing them.
• Comply with company standards and procedures. § Manage budget and financial aspects, including the completion of business cases.
• Evaluate the impact on Total Cost of Ownership for multiple simultaneous, complex projects.

Work Experience

• Substantial IT Project Management experience, or relevant business or team leadership
• 7+ years’ experience with projects in multiple technologies & functions
• Extensive experience in managing projects through all phases of the life cycle and expert working knowledge of an industry recognized Project Management methodology
• Strong knowledge of industry standard project management tools for financial and project reporting (Clarity, Service Now, Microsoft Project)
• Formal project management training and discipline knowledge required
• Knowledge of technologies, systems, drivers and trends in global investment banking environments backed by a solid understanding of the banking industry fundamentals
• Awareness of Agile Project Management techniques would be beneficial.
• An understanding of line of business technology drivers § Knowledge and understanding of banking regulatory, compliance, risk and security aspects
• Proven experience managing geographically distributed and culturally diverse work groups
• Knowledge of Permit to Build and Permit to Operate
• Extensive experience with multi-million-dollar projects with high complexity and client focus.
• Proven experience at delivering high quality projects on time & within budget
• Extensive experience at presenting metrics to key stakeholders
• Excellent oral and written communication skills across functions and teams, up and down the chain of command
• Listening and gathering customer/user inputs. Simplifying complex topics for non-technical audiences and preparing quick pointed summaries for executives and stakeholders.
• Ability to motivate Project teams
• Strong leadership & good analytical skills § Proven negotiation & influencing skills
• Strong stakeholder management & customer focus
• Strong knowledge of IT environment and working with external Service Providers / Vendors.

Technical Skills

• Track record of delivering technology Real Estate / Network type Projects
• Management and escalation of underlying project Risks /Issue/ Change
• Budget & Financial Management
• Strong understanding of, and adherence to, Standard Project Lifecycle requirements

Qualifications

• Bachelor's degree or equivalent professional experience preferably in the financial services industry
• PMP / PRINCE or other formal project management discipline preferred, familiarity with Agile delivery practices beneficial
• Excellent oral & written communication across functions and teams, up and down the chain of command
• Proven ability to lead project teams in delivering on time, high quality solutions
• Experience with Project Task Estimation, Resource Scheduling, Risk Management, and Issue Management

📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com / srikanth.kunchala@neweratech.com