About Us
We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.

As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size.

Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.

We generate revenue through two primary streams:

Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.
Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.

Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers.

Our Values:

Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. 
Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. 
Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. 
Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. 
Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style.

Our Leadership Philosophy

Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. 

What This Role Is About:

Support the Manager or Founder by managing the day-to-day accounting for a portfolio of properties and related entities. This role includes both property (trust) accounting and corporate/entity accounting responsibilities.

This position requires strong attention to detail, a solid understanding of accounting principles, and the ability to communicate clearly with both internal teams and clients.

Your Main Responsibilities: 

Property Accounting (Trust Accounting)

• Work on accounting and Buildium (or Rent Manager) cleanup projects involving

• Catch-up bank reconciliations
• Opening balance sheet entries
• Comparing opening balances to last issued tax trial balance/ audit trial balance
• Clear diagnostics related to escrow mismatches etc.
  • Work on Ongoing Trust Bookkeeping Engagements:
• Enter bills and prepare payment batches
• Review owner statements and prepare owner distributions
• Enter tenant receipts and record deposits
• Process move-out accounting, including security deposit reconciliations
• Maintain clean and accurate tenant ledgers; identify and resolve discrepancies
• Troubleshoot and resolve bookkeeping issues across properties
• Perform triple bank reconciliations, identify issues (escrow mismatch, negative property cash, old outstanding payments or deposits)
• Allocate mortgage payments between principal, interest, and escrow
• Assist with month-end close and ensure accuracy of property-level reporting
• Research on how to record transactions in accounting system, contact software support and find resolution.

Corporate / Entity Accounting

• Perform bank and credit card reconciliations
• Prepare and post accruals, recurring entries, and adjusting journal entries
• Enter bills and prepare payment batches
• Code transactions
• Maintain prepaid schedules (insurance, taxes, escrow, etc.)
• Reconcile balance sheet accounts and tie out to supporting schedules and subledgers
• Assist with monthly financial statement preparation and review
• Ensure transactions are recorded accurately and in the proper period
• Review 12-month income statements and identify unusual or unexpected fluctuations
• Assist with year-end accounting and preparing financial statements
• Track vendor information for 1099 filings
• Preparing 1099s using third-party platforms

Systems, Process & Communication

• Follow firm standards for file management (SharePoint) and project management (Karbon HQ)
• Communicate timely and proactively escalate issues to Manager
• Work directly with clients on accounting-related questions and follow-ups
• Assist with process improvements and additional projects as needed
• Ability to meet deadlines (usually the first 2 weeks of the month is really busy)

What We’re Looking For:

• Bachelor’s degree in accountancy
• 1–3 years of bookkeeping or accounting experience
• Property management accounting experience preferred
• Buildium and QuickBooks Online experience required
• Rent Manager experience is a plus
• Experience with trust accounting and corporate/entity accounting
• Strong understanding of financial statements and balance sheet reconciliations
• Experience in outsourced property and real estate accounting environments or working with third-party accounting providers is a plus

Technical Skills:

• Proficient in Buildium (and/or Rent Manager)
• Proficient in QuickBooks Online
• Proficiency in Microsoft Excel, Outlook, and Word
• Experience with Karbon HQ is a plus
• Experience with SharePoint or similar file management systems preferred

Communication & Work Style:

• Conversational English required (role includes direct client communication)
• Strong written English skills in a business environment
• Highly organized and detail-oriented
• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and follow through on tasks
• Strong problem-solving skills and attention to detail
• Ability to follow work flows in Karbon HQ

Technical Requirements:

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
• i5 11th Gen or higher
• Windows 11 / MacOS Catalina or higher
• Minimum of 8 GB RAM
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
• Back-ups in case of power or internet provider interruptions
• Good headset and webcam (preferably noise-canceling headset)

Why You’ll Love Working with Us: 

• Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.