As a Senior Embedded Software Engineer, you will own critical subsystems within our embedded stack, and your architectural decisions will shape the product. You'll bridge hardware and high-level applications across Embedded Linux, RTOS (Zephyr/FreeRTOS), and bare-metal environments — and you'll be the technical point of contact for product, hardware, cloud, and safety teams when those subsystems intersect. 

What You'll Do

• Own Critical Subsystems: Architect and implement C/C++ software for safety-critical embedded systems where reliability is non-negotiable. Your decisions will influence the product's long-term architecture.
• Drive Platform Architecture: Architect Embedded Linux user-space applications and real-time firmware for FreeRTOS/Zephyr devices. Design for failure modes, future scale, and platform reuse — not just the current product.
• Own Safety Compliance: Own the safety compliance posture of your subsystem. Partner with the safety team to embed IEC 61508 rigor into design and code without slowing development velocity.
• Architect CI/CD: Architect and evolve our GitLab CI/CD pipelines for firmware. Set the bar for automated testing, deterministic builds, and release confidence.
• Hardware Bring-Up & Debugging: Lead bring-up of new hardware. Diagnose complex bugs across the hardware/software boundary using JTAG, GDB, logic analyzers, and oscilloscopes.
• Cross-Team Influence: Serve as the primary technical point of contact for product, QE, hardware, and cloud teams on subsystem design, integration, and trade-offs.

What You Bring

• Experience: 6+ years of hands-on embedded software development, including 2+ years working on safety-critical or regulated products.
• Core Languages: Expert proficiency in C and C++, including modern C++ patterns and safe memory management at scale.
• OS Depth: Deep experience with Embedded Linux (including BSP and low-level architecture) and proficiency with at least one RTOS (Zephyr or FreeRTOS).
• Low-Level Linux: Working knowledge of Board Support Packages (BSP) and device drivers — you've debugged below the kernel boundary, not just above it.
• Connectivity: Strong fluency with IP networking and standard interfaces (UART, SPI, I2C, USB, CAN).
• Tooling: Proficient with Python for scripting/automation. Experience architecting CI/CD workflows for firmware (GitLab preferred).
• Debugging: Expert with oscilloscopes, logic analyzers, JTAG, and GDB. You can localize hard bugs across the hardware/software boundary independently.
• Safety & Quality: Experience working under or implementing functional safety standards (IEC 61508, ISO 26262, DO-178C, or equivalent).
• Education: B.S. in Computer Engineering, Electrical Engineering, Computer Science, or equivalent experience.

Bonus Points

• Experience with wireless stacks (BLE, ISM, Wi-Fi).
• Background in regulated industries (Medical, Automotive, Aerospace, Industrial).
• Contributions to open-source embedded or RTOS projects.

How You'll Show Up — The FORT Blueprint at this Level

• Accomplish the Impossible: You proactively automate manual toil and find creative paths through ambiguous architectural problems.
• Own Your Priorities: You're accountable for project milestones and the long-term health of your subsystem — not just the next ticket.
• Think Out Loud: You lead architectural design reviews and communicate complex trade-offs clearly to engineers and non-engineers alike.
• Build Together: You run retrospectives and post-mortems, mentor more junior engineers, and align technical goals across hardware, firmware, SIT, and cloud teams.

The Sr. Customer Solutions Engineer is a customer-facing technical role responsible for enabling the successful integration of FORT products into customer robotic systems and platforms. This engineer will serve as FORT's primary technical presence at customer sites, guiding integration design, resolving implementation challenges, and ensuring customers achieve full functional and safety compliance with FORT's control systems. 

This is a high-impact, high-visibility position requiring strong technical depth, strong interpersonal communication, and the ability to operate independently in fast-paced industrial environments.

Key Responsibilities

• Travel to customer sites (up to 80%) to support integration of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms 
• Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams.
• Advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration.
• Apply functional safety principles to validate safety-rated system designs
• Deliver remote integration support when appropriate with FORT customers. 
• Produce field reports, integration guides, and configuration documentation for internal and customer use.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field
• 3–7 years in systems engineering, field applications, or technical integration in robotics or industrial automation
• Hands-on experience with CAN bus protocols and API integration in industrial contexts
• Working knowledge of electrical systems, control schematics, and functional safety standards
• Ability to travel up to 80%, including occasional international travel

Preferred Qualifications

• Experience integrating wireless control or E-Stop systems into mobile robotics platforms
• Familiarity with ROS, PLC-based systems, or industrial protocols (EtherNet/IP, Modbus)

The base salary for this position ranges from $115,000 to $150,000, based on qualifications, experience, and the level at which the candidate is hired. Total compensation may also include additional incentives and benefits.