How You’ll Make An Impact

We’re looking for a Program Manager to help power how innovation happens at ConnectDER.

In this role, you’ll lead the development and launch of new products while building the systems, tools, and processes that keep us operating at a best-in-class level. You’ll sit at the center of ideation, technology development, and portfolio strategy. You will connect ideas to execution and help the organization scale what works.

This is a highly impactful role for a strategic, technically minded leader who can navigate complexity, drive change, and bring people together to turn vision into reality.

Duties include: 

Program & Product Leadership

• Lead New Product Introduction (NPI) programs end-to-end, ensuring alignment to governance, timelines, cost targets, and best practices
• Drive New Technology Introduction (NTI) efforts to evaluate and integrate emerging technologies into future products
• Partner with Product Management to define requirements and ensure alignment with market needs, cost targets, and timelines
• Lead stage gate reviews and participate in design reviews with internal teams, suppliers, and customers

Process, Systems & Continuous Improvement

• Own and optimize the Arena PLM ecosystem, including process design, governance, and user training
• Oversee sustaining engineering and change management, ensuring a closed-loop system for requests and implementation
• Drive continuous improvement by refining development processes, tools, and workflows
• Capture lessons learned and lead post-mortems to strengthen future execution

Cross-Functional Execution & Delivery

• Coordinate cross-functional development and validation activities, including prototyping, testing, and certification
• Collaborate with Supply Chain to ensure timely procurement and management of prototype materials
• Support commercialization efforts during product launches in partnership with go-to-market teams

Communication & Stakeholder Management

• Communicate program status, risks, and tradeoffs clearly to stakeholders at all levels
• Provide program management guidance to cross-functional teams to support broader organizational initiatives
• Identify and resolve project risks, conflicts, and resource constraints

Leadership & External Collaboration

• Lead and influence cross-functional teams within a matrixed organization
• Manage relationships with external vendors, consultants, and partners

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location & Travel: This is a full-time hybrid position requiring 3 days on-site at our Philadelphia office and up to 10% travel. 

Compensation: $105,000 - $115,000 annually, plus bonus and equity. 

What success looks like in your first 6 - 12 months

• Get up to speed on our current systems and frameworks
• Take full ownership of Arena PLM
• Lead and successfully execute key NPI programs
• Begin identifying and implementing process improvements

Who We’re Looking For 

Must-Haves

• 5 - 7 years leading and managing ideation, technology and product development in a fast-paced engineering environment
• History of successfully leading product development teams and activities from idea-to-launch
• Proven leadership skills and the ability to associate with all levels in the organization
• Proven success in establishing key performance indicators, metrics, and focus to drive product development best practices
• Advanced negotiation, problem solving, and interpersonal skills (presentation, written and oral) with the ability to communicate effectively with all levels of staff and management
• Comfort in operating in both agile and waterfall project methodologies, for both software and hardware development projects
• Experience using project management software (i.e. ClickUp, Microsoft Project, etc)

Nice-to-Haves 

• Advanced degree in a technical or business discipline
• Experience delivering solutions in the solar, renewable, and/or distributed energy Resource (DER) industry
• Lean, Six Sigma or other continuous improvement process experience
• Advanced knowledge of innovation tools (Roadmunk, ClickUp, PLM systems, PowerBI etc)

You’ll thrive in this role if you are:

• Proactive and highly organized with strong follow-through
• Comfortable with rapid change
• Curious and eager to learn, even outside your experience
• Emotionally intelligent and able to tailor your message to your audience
• Willing to take risks and bring solutions

If you’re someone who sees ambiguity as an opportunity, not a blocker, you’ll do well here.

Work Environment/Physical Demands: Must have the ability to work on a computer for extended periods of time with or without accommodation.

As a Survey Project Manager at Atwell, you will play a critical role in the success of our survey group and the execution of projects that vary in size, detail, and complexity. You will be equipped with a highly collaborative team of office and field staff, and the autonomy to manage projects from start to finish in an entrepreneurial-style environment. Our diverse project scopes in residential/commercial land development and renewable energy will allow you to cross-market and grow your skill set.

Responsibilities:

• Collaborate and lead a team responsible for drafting, reviewing, and finalizing preliminary and final site plans and construction documents.
• Review project survey data utilizing the latest technology and industry software.
• Analyze existing site conditions and factors to consider for development including but not limited to legal descriptions, ALTA surveys, easement documents, and condo documents.
• Plan, organize, and supervise survey crews, technicians, and office staff members.
• Provide oversight on large-scale ALTA surveys as they pertain to solar, or wind power generation preferred.
• Provide construction-related services and guide junior team members to complete items such as permit applications, cut sheets, quantity estimates, and transmittals; organize site plans, construction plans, construction sheet set-up and assembly and other related construction documents.
• Utilize AutoCAD Civil 3D and related engineering software packages to complete assignments on time and within prescribed standards and budgets.
• Attend paid training and development events, industry conferences, and networking opportunities.
• As a subject matter expert and mentor, you will assist with your staff's new hire training plan, career planning, and continuous professional development at Atwell.
• Take pride in rewarding and motivating your staff with spot bonuses and Peer Recognition Rewards

Qualifications:

• Professional Survey License (PLS, PSM)
• 8+ plus years of survey industry related work experience
• Ability to coach, mentor, and develop a growing team.
• Prior experience working with Trimble Business Center and AutoCAD Civil 3D preferred.
• The ideal Project Manager will have advanced understanding of; Boundary Surveys, ALTA Surveys, Construction Staking, Leveling, Traversing, GPS, Data Collections, Legal Descriptions, Plan interpretations, along with Real Estate Documents

#LI-RD1

Location

This role will be based in Pittsburgh, PA. 

Reporting

This role will reporting into the Team Lead of Service Operations. 

Summary of Role 

Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Solar Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally.

The Solar Field Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc.  They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer’s solar system, helping to build strong lifetime customer relationships.

Strategic & Tactical

• Provide onsite troubleshooting and repair of solar systems.
• Document visit and complete job close out report.
• Schedule site visits directly with the customer when required.
• Work with local field teams and central scheduling to optimize resolution times.
• Provide feedback to field team leadership, driving continuous improvement of Palmetto’s installation quality and execution.
• Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate.
• Provide feedback to Palmetto’s Customer Experience team, working together to ensure Palmetto’s resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family.
• Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection.
• Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work.
• Effectively communicate with homeowners on arrival times and confirmations on an as-needed basis.

Tactical Responsibilities

• Maintain SLAs for service work site visits
• Perform O&M work and monitoring support
• Perform site surveys/site visits
• Perform partner and internal field training
• Perform safety and quality site audits and JCO reviews and manage/site inspections
• Perform field installations including PV, storage, MPU or structural upgrade
• Perform damage and claims investigations

Qualifications

• Electrical License (only required in MA, a plus elsewhere)
• 3+ years of installing, repairing, and troubleshooting residential solar & storage systems.
• General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance.
• General construction/framing experience is a plus.
• Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
• Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
• Electrical experience is a plus.
• 1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time.
• Ability to lift 50 pounds of weight frequently throughout the assigned workday.
• Ability to safely handle and maintain basic hand and power tools used for installation.
• Excellent communication skills and a professional demeanor.
• Attention to detail
• Regular, reliable and predictable attendance
• Ability to work well with others in a collaborative team environment
• Must have a valid state driver's license
• Must have a clean driving record