* National Apartment Association's Top Employer of 2023 & 2024 *

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

The Regional Manager represents the property owners to both the residents and the public and is accountable to protect, maintain, and enhance the value of real estate assets to maximize the owner’s financial return. This is accomplished by direction and coordination of our property’s operation activities, leasing, and marketing.

• Must live in Destin, Panama City Beach, or Pensacola, or be willing to relocate.
• Must live in within a 30 minute drive to any major airport.

Your Purpose & General Responsibilities:

• Embody the Olympus Property Core Values:
  • Customer Care 
  • Teamwork
  • Trust
  • Family
  • Fun

• Provides support for all properties within a defined portfolio and acts as key troubleshooter when issues arise.
• Hires, onboards, trains, develops and manages site teams. Works closely with other leaders and the HR team to address any employee relations issues, coaching, counseling and terminations. Performs initial 90-day and annual performance evaluations on assigned property managers.
• Recognizes, solves, and prevents property issues from rising to a level requiring the owner’s involvement. Solves daily issues that arise and makes command decisions. Acts as point of contact for resident relations, including resolution of complaint calls.
• Participates in the budget preparation process and in the analysis of monthly revenue statements compared to budget numbers. Reviews monthly numbers with each assigned property so as to ensure understanding.  Monitors assigned property expenses each month.
• Prepares, reviews and submits required reports per properties assigned.
• Audits and reviews all assigned property bills and invoices to ensure accuracy. Audits petty cash at each assigned property.
• Works closely with appropriate leaders with regard to capital improvement projects, major capital expenditures. Ensures an accurate inventory of site assets is maintained. Recommends maintenance and capital improvements for each assigned property and continually act in a manner so as to maintain and enhance the value of the assets under his/her supervision.
• Ensures proper calculation and accounting of monthly bonuses, commissions; approves/validates timecards and monitors overtime.
• Ensures satisfactory completion of assigned training for all assigned team members. 
• Reviews service contracts for each assigned property on a monthly basis.
• Works closely with marketing team to ensure maximum return on marketing investments.
• Implements cost savings wherever possible.
• Makes routine inspections of assigned properties at least once a month to ensure compliance with company policy and to review operations.  Inspections are to include complete walk-through of buildings, common areas and all vacant units.
• Conducts random spot checks of the assigned properties and ensure any deficiencies are rapidly addressed. Ensures curb appeal of all assigned properties remains high and attractive.
• Communicates information between assigned properties and legal counsel appropriately, so as to avoid negative legal consequences.
• Assists with the due diligence for property acquisitions. Leads the takeover team for new acquisitions and property dispositions.
• Conducts weekly meetings with assigned property management staff.
• Assists manager and/or staff of assigned properties, as needed.
• Strives to constantly improve operations and aesthetics of all assigned properties.

Essential Needs:

• Minimum 3 Years of multifamily Regional Manager experience
• Luxury A-Class experience strongly preferred
• RealPage/Knock/Onesite Software experience strongly preferred

Benefits & Perks:

• Medical, Dental, & Vision Coverage
• Educational Assistance & Tuition Reimbursement*
• Pet Insurance
• 401(k) with Employer Matching*
• Short-term & Long-term Disability
• Critical Illness & Accidental Injury Coverage
• Life & AD&D Insurance
• Paid-Time Off Program
• Apartment Rental Allowance
• Sabbatical
• Career Pathing
• Budget Camp & Leadership Conferences
• Team Building & Annual Events
• Opportunities for Growth
• Fun “Culture Days”!

What’s AWESOME about Olympus?

Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Initial pay range (based on location, experience, etc.): $120,000 - $130,000/per year

This position is eligible to receive incentives of monthly commissions, quarterly, and annual bonuses!

Olympus Property is an equal opportunity employer. 

INDFL

JOB SUMMARY

The Retail Store Manager of Sunnyside* is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs’ mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside* brand vision of providing access to consistent high-quality cannabis and cannabis knowledge and the operations of the store.  

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Dispensary Manager, you will have:  

• Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching. 
• The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting. 
• Skills in conflict resolution, strategic thinking, decision making and complex problem solving. 
• Skills in interviewing, talent selection and performance management of hourly and salary team members. 
• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!

WHO YOU ARE

• You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success! 
• You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty. 
• You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team! 
• You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing. 

CORE JOB DUTIES 

People Management: 

• Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results. 
• Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.  
• Assess team performance, skill gaps, and career aspirations of employees; solicit or provide resources, trainings or procedures to support team needs.  
• Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.  
• Motivate and inspire dispensary team to exceed revenue targets and KPIs, with an emphasis on selling and cross-selling techniques. 
• Partner with Human Resources to resolve employee relations issues. 
• Ensure employees are knowledgeable and coached to navigate any regulatory changes. 
• Ensure a clean and safe environment for employees and customers 

Sales & Operational Excellence: 

• Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.  
• Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT. 
• Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.  
• Identify business and competitor risks; analyze metrics to help increase market share. 
• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients. 
• Establish daily operations procedures with an eye towards improvement and efficiency.  
• Oversee inventory activities ensuring product requirements are met and deliveries are on time. 
• Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns. 
• Perform monthly audit reporting and store visit checklist with Area Manager. 
• Ensure compliance with all company policies, procedures, state, and local laws. 
• Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits  

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree in business or comparable experience 
• 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus 
• Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development. 
• Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner. 
• Experience working closely with HR teams and processes. 
• A high level of integrity, personal motivation, and sense of urgency 
• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management  
• Strong business acumen including excellent communication, attention to detail and interpersonal skills 
• Available to work all hours of operation inclusive of nights, weekends and holidays 
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance). 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.