About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the Role:

We are looking for experienced Mid-level (Full Stack, Backend, Frontend) Engineers passionate about building an excellent user experience up and down the layers of an application. The ideal candidate has contributed to features on at least one sizable production application using modern frameworks within the past year. An experienced Mid-level Engineer at Perpay will spend their time writing code, reviewing PRs, and helping scope & design new features. We value Engineers who demonstrate excitement around solving tough problems and delivering solutions in a fast-paced environment.

We aim for our Engineering team to be a place that Mid-level Engineers can push our quick-growing startup forward, and grow into future Senior Engineers and Engineering leaders. The significant projects and initiatives available to our Mid-level Engineers provide opportunities to expand experience, ownership, and business value.

Much of our team is full stack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, Typscript, React, React Native, Python, Django, Flask, Kubernetes, AWS, Docker and more.

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Collaborate closely with the development team, including UX designers, product managers, and other Engineers, to implement solutions that meet business needs and provide the best user experience
• Work with stakeholders to design, build, test, and release new features for our platform
• Write clean, efficient, and maintainable code. Break down code contributions into reviewable, shippable chunks
• Contribute to the Engineering design process by bringing forward tradeoffs and opinions
• Identify opportunities to reduce technical debt and implement changes to improve developer experience and team velocity
• Participate independently in on-call rotation and coordinate incident response

What You’ll Bring:

• Minimum of 2 years experience as a Software Engineer (excluding internships or coop experiences) with a focus on full stack development
• Strong proficiency in at least one backend application framework such as Django or Flask and experience with frontend technologies such as React, Angular, or Vue.js
• Proven experience building, deploying and maintaining scalable web applications, with knowledge of database design and management
• Knowledge of RESTful API design and integration
• Experience working with cloud infrastructure and containerization technologies such as AWS, Docker, and Kubernetes is preferred
• Passion for learning new technologies and keeping up with industry trends
• Ability to collaborate with cross-functional teams, including UX designers, product managers, and other Engineers
• Strong communication skills and ability to articulate technical concepts to non-technical stakeholders

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

About the Role:

We are looking for senior backend engineers passionate about backend technology, excellent user experience and system reliability. The ideal candidate has helped lead the technical design and implementation of backend features on at least one sizable production application within the past year. A senior backend engineer at Perpay will spend their time writing code, reviewing PRs, mentoring engineers, and helping scope & design new features. We are looking for people who can bring backend technical expertise to push our technology forward — whether it’s hosting a lunch-and-learn on a new backend technology or directing a large refactor. We value engineers who demonstrate excitement around solving tough problems and delivering solutions in a fast-paced environment.

Much of our team is fullstack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, React, React Native, Redux, Python, Django, Flask, Kubernetes, AWS, Docker and more.

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Design and evolve RESTful APIs used by our frontend and internal systems
• Own data modeling decisions across our relational databases with an eye toward performance and maintainability
• Improve reliability, observability, and operational excellence of our backend systems (metrics, logging, tracing, alerting)
• Participate in architectural decisions around service boundaries, asynchronous workflows, and distributed system tradeoffs
• Diagnose and resolve production issues across multiple services
• Contribute to infrastructure-as-code and CI/CD improvements to increase developer velocity and system stability
• Partner with product and stakeholders to translate complex business rules into maintainable backend systems

What You’ll Bring

• 5+ years of experience building web applications at scale in at least one modern language / framework (e.g. Python/Django, Rails, etc.)
• 2+ years of experience leading technical teams and large, complex projects
• Deep understanding of relational databases (e.g., Postgres), query optimization, indexing strategies, and schema evolution
• Experience operating production systems in a large cloud provider (e.g. AWS)Familiarity with containerized environments (Docker) and orchestration systems (Kubernetes)
• Experience with background job systems and message queues (e.g. Celery)
• Working knowledge of caching strategies (e.g. Redis)
• Experience with monitoring/observability tooling (e.g. Datadog, CloudWatch)
• Strong understanding of system reliability, failure modes, and operational tradeoffs
• Ability to communicate complex system behavior clearly to non-technical stakeholders
• A solutions-oriented mindset, willing to step outside your primary domain to unblock teammates and ensure successful delivery

NYC-level total cash-comp (base $160k into the $200’s, plus equity and a discretionary cash bonus)

We know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

About the Role:

We are looking for senior frontend engineers passionate about frontend technology and excellent user experience. The ideal candidate has helped lead the technical design and implementation of frontend features on at least one sizable production application within the past year. A senior frontend engineer at Perpay will spend their time writing code, reviewing PRs, mentoring engineers, and helping scope & design new features. We are looking for people who can bring frontend technical expertise to push our technology forward — whether it’s hosting a lunch-and-learn on a new frontend technology or directing a large refactor. We value engineers who demonstrate excitement around solving tough problems and delivering solutions in a fast-paced environment.

Much of our team is fullstack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, React, React Native, Redux, Python, Django, Flask, Kubernetes, AWS, Docker and more.

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Collaborate closely and communicate with other members of the development team, including UX designers, product managers, and other engineers, to ensure that the frontend meets the needs of the business and provides an excellent user experience
• Ensure our application is responsive and accessible across different devices and platforms
• Write clean, efficient, and maintainable code
• Contribute to the engineering design process by bringing forward tradeoffs and opinions on how to weigh them
• Leverage continued research around the changing frontend landscape to bring best practices and innovation to our code, developer experience, and user experience

What You’ll Bring:

• 5+ years of experience delivering commercial products to market
• 2+ years of experience leading technical teams and large, complex projects
• Significant experience with React and the React ecosystem and unidirectional data flow patterns, preferably Redux
• Strong knowledge of JavaScript, including the latest ECMAScript standards
• Understanding of RESTful APIs
• Experience with optimizing web applications for performance and accessibility
• Product focus and a passion for UX/UI design or familiarity with UX/UI principles
• Strong curiosity about industry trends
• Ability to pick up new technologies quickly, with software engineering best practices prioritized over familiarity with specific tools or languages
• History of cross-functional collaboration on mission-critical projects
• Experience with React Native, AWS, Docker, and Kubernetes is nice to have
• Experience standing up a design system is also a nice to have

NYC-level total cash-comp (base $160k into the $200’s, plus equity and a discretionary cash bonus)

We know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

About the Role:

We are looking for motivated graduates to join our Software Engineering team in 2026! You’ll contribute to our codebase, test & release features into production, and collaborate with other teams like product, design, data science, analytics, and operations. The ideal candidate has software development internship experience and is enthusiastic about learning and growing! We're particularly interested in working with candidates excited about joining a mission-driven startup. On our team, you’ll sharpen your skills, learn new tools alongside other new graduates, and learn from experienced engineers. Plus, our team organizes events and social gatherings outside of work hours. We believe having a fun and engaging work environment is essential to fostering a positive company culture and creating a strong foundation for career growth.

Much of our team is fullstack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, React, React Native, Redux, Python, Django, Kubernetes, AWS, Docker, Terraform, and more.

Our greatest strength is our people, and we’d love for you to be one of them!

Responsibilities:

• Develop, test, and release features for our customer-facing and internal platforms alongside the engineering team
• Write clean, efficient, and maintainable code
• Collaborate cross-functionally to develop efficient and user-friendly solutions to support the complex needs of our business
• Actively participate in design reviews, code reviews, and discussions to improve our software architecture and implement efficient processes within our engineering team

What You’ll Bring:

• Currently pursuing a Bachelor’s degree or higher or a recent graduate studying Computer Science, Mathematics, or a related technical field 
• 1 to 2 previous Software Engineering internships with a focus on fullstack software development
• Experience with at least one backend application framework such as Django or Flask
• Experience with frontend technologies such as React, Angular, or Vue.js
• Knowledge of RESTful API design and integration
• Experience with Python or another dynamically typed language
• A strong focus on writing and deploying clear, readable, testable code
• Ability to pick up new technologies quickly, with software engineering fundamentals being valued more than familiarity with specific tools or languages
• Eagerness to learn, grow, and seek feedback from team members
• Strong communication skills

Even if you don't check all the boxes, please apply if interested. You might be exactly what we're looking for!