Shift4 is expanding globally and we are seeking a Senior Technical Business Analyst with a Business Intelligence focus to join our Information Technology Group. In this role, you will gather and translate business requirements into actionable insights, ensuring the effective flow of information and data across the organization. You will collaborate with stakeholders to define, validate, and deliver business intelligence (BI) solutions, leveraging strong analytical skills, technical expertise, and communication abilities to support organizational goals. 

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Las Vegas, NV / Center Valley, PA

Responsibilities

• Collaborate with stakeholders to understand and translate business needs into clearly defined, documented requirements for bugs, enhancements, and system developments.
• Create and maintain deliverables including vision/scope documents, requirements, mockups, designs, and flow diagrams.
• Manage stakeholder requests using established SDLC practices to maintain accountability and traceability.
• Conduct User Acceptance Testing (UAT) with stakeholders to validate that deliverables meet requirements and customer needs.
• Provide support in creating and tracking project deliverables and work items in the ticket tracking system.
• Contribute to and enforce the adoption of Business Intelligence solutions across teams.
• Support the development of key metrics and shared goals to measure success.
• Ensure BI governance, data accuracy, and effective communication of insights to cross-functional stakeholders.

Qualifications

• 5+ years of experience in business analysis of data movement and business intelligence reports.
• Advanced experience with requirements elicitation, stakeholder management, and solution documentation.
• Proficiency in BI tools such as Tableau and ETL tools.
• Experience with data sources including AWS Redshift, Postgres, SQL Server, Amazon Athena, Excel, and flat files.
• Strong SQL skills (T-SQL, MySQL, PostgreSQL).
• Experience working with large datasets, Enterprise Data Warehouses, and Dimensional Databases.
• Advanced understanding of SDLC processes and experience with Agile frameworks (KANBAN, Scrum).
• Familiarity with Jira and Confluence is a plus.
• Excellent organizational, communication skills (English) and problem-solving skills with the ability to prioritize multiple tasks and adapt to changing priorities.
• Bachelor’s degree in Computer Science, Information Systems, or related field Experience in lieu of a degree may be considered. 
• Certifications in Agile Scrum or PMP are a plus to have.

#LI-BN1

About the Role:

Rumble Cloud is seeking a Principal Database Architect to own the architecture, technical direction, and successful delivery of our Database as a Service (DBaaS) offering within our public cloud platform. This role will take over a product already in active development and guide it through hardening, integration, launch, and global scale-out. You will be responsible for shaping the long-term technical roadmap of the service, ensuring it is secure, reliable, performant, and operable at scale for customers worldwide. You will work closely with our development team, engineering team, and early adopter customers to refine the design, drive high-quality implementation, and build the patterns and practices that future engineers will follow.

Key Responsibilities:

• Own the end-to-end architecture of the DBaaS product, including multitenancy, high availability, disaster recovery, backup/restore, observability, and security.
• Review and influence existing epics, stories, and technical designs, identifying gaps and driving improvements.
• Define and maintain architectural standards and patterns for databases across our public cloud (provisioning, configuration, lifecycle management, monitoring, security).
• Work closely with platform, networking, and security teams to integrate DBaaS into our cloud infrastructure, including identity, networking, billing, self-service, and automation.
• Collaborate with Product Management to align technical roadmap with product vision, SLAs/SLOs, and customer requirements.
• Serve as the highest-level technical escalation point for DBaaS-related issues in development, staging, and production environments.
• Support onboarding and success of early “friendly” customers: assist with deployments, performance tuning, troubleshooting, and architecture guidance.
• Define and evolve operational runbooks, incident response patterns, and SRE practices for the DBaaS platform.
• Mentor and coach other engineers and architects as we build an internal team around the service, raising the overall bar for database and data platform expertise.
• Establish and enforce security, compliance, and data protection best practices for the DBaaS offering (encryption, access control, auditing, regulatory considerations).
• Participate in capacity planning and cost optimization, ensuring the service is economically viable at scale.
• Conduct periodic architecture reviews and post-incident reviews, driving continuous improvement in reliability and customer experience.
• Support and advise internal teams on the operation, performance, and troubleshooting of existing database clusters, in addition to primary ownership of the DBaaS platform.

Required Skills & Experience:

• Expert-level experience in database engineering, data platforms, or infrastructure, with significant ownership of production database systems or services.
• Deep expertise with at least one major relational database engine (e.g., PostgreSQL, MySQL, MariaDB, or similar), including replication, backup/restore, performance tuning, and operational best practices.
• Solid understanding of cloud infrastructure concepts, including compute, networking, storage, and security in public cloud or large private cloud environments.
• Experience integrating databases or DBaaS-like offerings with cloud control planes, APIs, and automation/orchestration systems.
• Strong background in reliability engineering for data services (monitoring, alerting, SLOs, incident management, capacity planning).
• Familiarity with security and compliance requirements for database services (encryption at rest/in transit, access control, auditing, data retention, regulatory considerations).
• Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, or similar) and comfort working with CI/CD pipelines.
• Scripting or programming skills (e.g., Python, Go, Bash or similar) for automation, tooling, and integration.
• Proven track record of technical leadership: influencing designs across teams, mentoring engineers, and making clear trade-off decisions.
• Excellent communication skills, with the ability to work effectively with external vendors, internal stakeholders, and customers.

Nice to Have (Preferred Skills):

• Strong, hands-on expertise with both MySQL and PostgreSQL databases.
• Experience designing or operating multi-tenant, high-availability, and distributed database architectures in a cloud or large-scale environment.
• Experience designing or operating a DBaaS offering (e.g., Amazon RDS/Aurora, Azure Database, Cloud SQL, or similar managed services).
• Knowledge of NoSQL or specialized data stores (e.g., Redis, MongoDB, Cassandra) and when to apply them.
• Experience in Kubernetes-based data workloads, operators, or stateful services.
• Familiarity with multi-region architectures, data residency, and geo-replication patterns.
• Exposure to observability stacks (e.g., Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry) for data services.
• Relevant certifications in databases, cloud architecture, or security are a plus.

Qualifications:

• Demonstrated success owning the architecture and technical direction of a mission-critical platform or service.
• Strong customer empathy and a track record of working directly with users or customers to solve complex technical problems.
• Ability to operate at both strategic and hands-on levels, from roadmap and design reviews down to debugging complex production issues.

Annual Compensation Range: 

$185,000 -  $265,000 USD base + benefits + equity (If based in the United States)

$170,000 -  $200,000 USD base + benefits + equity (If based in Canada)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

WHAT WE DO

Our AI and Technology consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Agile Transformation
• Cloud and Technology Strategies
• DevOps
• Solution Design
• App Development

The ideal candidate’s experience may include but is not limited to the following:

• Knowledge and experience in one or more Cloud platforms (AWS, Microsoft Azure, Google Cloud, etc.)
• Knowledge and experience in one or more database platforms (i.e. SQL, DB2, Oracle, Postgres, MySQL, NoSQL, etc.)
• Knowledge and experience in multiple software development languages (i.e.  Java, Javascript, C#, C++, Python, etc)
• Knowledge and experience with one or more software frameworks (i.e. .Net, NodeJS, React, Angular. etc.)
• Knowledge and experience with IoT and Edge Computing strategies and concepts   
• Experience collaborating with clients to translate business requirements into technical requirements
• Experience leading and/or contributing at a significant level to project teams in best practices, design principles, and advanced technologies
• Knowledge and experience in both agile and waterfall project management methodologies 
• Experience leading Waterfall to Agile transformation projects of all sizes
• Coaching Agile process and best practices for teams and organizations

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings