Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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Are you a recent grad ready to jumpstart your career in technology sales? At DSP-Eclipsys, we are excited to add new grad roles to our world-class sales team. You will receive support to grow your career, begin a journey to amazing earnings, and receive mentorship and training to set you up for success.

As an Associate Account Executive, you will create demand, build and support plans that focus on growing existing accounts and sales opportunities to exceed your targets. You will be responsible to assess and understand customer needs, requirements, and expectations to recommend suitable solutions within your portfolio of Oracle subscriptions and cloud renewals and assigned customers. 

If you’re looking to join a team with an award-winning culture and a place to grow your sales career, we’d love to hear from you.

In this role you will:

• Manage opportunity pipeline, influence decision makers, and manage the sales opportunity through successful closing to exceed your targets.  
• Manage the sale of complete solutions for your assigned accounts and offerings, from initial strategy through demand generation, opportunity qualification, and pipeline management.
• Proactively prospect for new business opportunities within existing accounts and via networking and leveraging partner relationships.
• Build and manage long-term relationships with key stakeholders that position DSP-Eclipsys as a strategic partner.

What’s in it for you: 

• Career development – a learning culture that supports your growth.
• Make an impact – bring innovative ideas to the table as you contribute to achieving our growth strategy.
• Comprehensive offerings including a commission program, RRSP, and group benefits.
• Flexible work environment.
• Work with best in class, talented, and passionate team members and be part of our collaborative culture where everyone’s input is valued.

About You: 

• A natural – You have a knack for sales and working with customers.
• A relationship builder – Your authentic approach gains the trust of your customers and invites conversations and collaboration.
• You have a strong desire to win and advance.
• You want to be on a winning team, and you are driven to put in the work to achieve success.
• You are an upcoming or recent graduate of business, commerce, or similar programs.

About DSP-Eclipsys 

• DSP-Eclipsys is a leading information technology company specializing in data management, cloud, engineered systems and data analytics.  
• For more on how we are solving our customer’s business problems, our working culture and open positions, please visit https://dsp-eclipsys.com/en/

This job posting is for an existing vacancy on our team.

The annual base salary range for this position is $50,000 - $75,000 CAD. At DSP-Eclipsys, our goal is to provide a total compensation package that goes well beyond a paycheque. We are proud of the programs, initiatives, perks, and benefits we offer our employees that support our team in caring for their needs and wellbeing. Our total rewards include comprehensive group benefits, unlimited paid vacation, RRSP matching, recognition rewards, generous bonus and commission programs, and funds directed at your professional development and growth to name a few. To learn more about our offerings, head over to https://dsp-eclipsys.com/en/careers

DSP-Eclipsys does not leverage the use of artificial intelligence (AI) to screen, assess, or select applicants during our hiring process or to make any hiring decisions. AI tools may be used during interviews for note-taking purposes.

DSP-Eclipsys welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.