Event Overview:

International Business University Ottawa Campus is hosting a hiring event to connect talented individuals with opportunities in Business Development, IT, and Student Support. This event is ideal for candidates interested in advancing their careers in the higher education sector. Participants will gain insights into the latest industry practices and explore potential employment opportunities within a dynamic educational environment. 

Location: 979 Bank St, Suite 206, Ottawa, ON

Date/Time: Tuesday, May 12, 2026 / 9:00 AM - 12:00 PM

Open Positions:

• Manager, Business Development & Community Engagement
• IT Support Officer
• Student Support and Operations Officer

For more information about our current open positions, please visit: https://job-boards.greenhouse.io/internationalbusinessuniversity

Note: Job offers are contingent upon the successful completion of reference checks.

Why Attend?

• Meet hiring managers
• On-the-spot interviews
• Learn about careers at IBU

Requirements:

• Minimum Undergraduate degree
• Eligibility to work in Canada

What to Bring:

• Updated Resume
• Valid ID

To learn more about our university, please visit: https://ibu.ca/

For any questions about the event and the career opportunities at IBU, please contact us at careers@ibu.ca.

This hiring event offers an excellent opportunity for motivated individuals seeking roles that provide valuable industry experience within a reputable educational institution.

Take the next step in your career—join us and discover your future at IBU!

Job Title: IT Support Officer

Term: Part-time, Temporary (20 hours/week)

Department: IT 

Compensation:    $25.00 per hour 

Reports to: Manager, IT Services

Location: Ottawa, Ontario

The IT Support Officer will be responsible for the planning and delivery of student, faculty, and employee IT support services, managing support staff and providing high-quality customer service. The successful candidate will be responsible for providing services such as installation, consultation, troubleshooting, user assistance and training. Functions may include diagnosing and resolving problems in response to customer reported incidents; planning and analysis of work processes; researching and reporting trends and patterns of problems; developing training materials and performing information system training sessions; developing and maintaining problem tracking IT case; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations; consulting with users to identify needs and requirements; conducting feasibility studies and trade-off analyses; preparing business cases; ensuring the rigorous application of information security/information assurance policies, principles, and practices.

Key Responsibilities:

• Core Technical Support
• Student IT Onboarding & IT Orientation
• User Training & Community Support 

Qualifications:

The successful candidate shall possess the following skills:

• Bachelor’s degree or college diploma in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of three (3) years of related, hands-on experience providing IT support in an academic, corporate, or similarly complex environment required.
• Demonstrated experience delivering first- and second-line technical support to end users. 
• Strong verbal and written communication skills, with the ability to explain technical information clearly to non-technical users.
• Demonstrated ability to diagnose technical issues, exercise sound judgment, and resolve problems efficiently.
• Demonstrated decision-making, prioritization, and time-management skills in a fast-paced service environment.
• Proficient in the following software:
  • Microsoft Windows 10 & 11 and macOS.
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
  • IT service management platforms such as Salesforce Service Cloud and/or Jira Service Management.
  • Canvas Learning Management System (LMS).
  • McGraw Hill Connect or comparable digital learning platforms.
• Proficient in the following hardware:
  • Lenovo ThinkPad and ThinkCentre devices; Apple MacBook devices.
  • Network and connectivity equipment, including Cisco Meraki.
  • Video and audio conferencing equipment and classroom A/V technology.
  • Multi-functional printers (MFPs).
  • Projectors and presentation technologies.
  • Structured cabling and peripheral connectivity.

Application Process

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a new vacancy, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Note: Application materials should be submitted as a single combined PDF file, with a file name that identifies the applicant.

We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Job Title:              Student Support and Operations Officer 
Term:                    Full-time, Indefinite (40 hours/week)
Department:        Registrar Office
Reports to:          Sr. Manager Student Success
Salary Range:     $55,000.00 - $65,000.00 annually
Location:             Ottawa, Ontario

The Student Support and Operations Officer plays a critical role in ensuring an efficient, student-centered campus experience while supporting efficient day‑to‑day operations. Serving as the first point of contact for students, this position provides front‑line guidance on academic and administrative matters, supports enrolment and orientation activities, and contributes to student engagement initiatives. The role is also responsible for coordinating campus operations, ensuring classroom readiness, and resolving daily administrative and operational needs. By working closely with student support and operations teams across Ottawa and Toronto, the Officer ensures consistent service delivery, aligned operations, and a high standard of student engagement in collaboration with Ottawa Education Group.

Key Responsible Areas:

1. Student Services & Administrative Support
2. Campus Operations
3. Cross‑Campus Collaboration

 Qualifications:

• Minimum undergraduate degree from a recognized institution.
• 2–3 years of experience in student support, student services, or campus operations.
• Strong interpersonal and communication skills with the ability to work effectively with students and cross-functional teams.
• Demonstrated organizational ability and attention to detail.
• Ability to manage multiple priorities in a dynamic academic environment.
• Familiarity with student information systems and institutional administrative processes is an asset.

Application Process:

To formally express your interest in this opportunity, please submit your resume and a brief cover letter. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This posting is for a new vacancy at our organization, and it remains open until the position is filled. The position is subject to budgetary approval.

Note: Application materials should be submitted as a single combined PDF file with a filename that identifies the applicant.

We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.