The Application Modernization Platform (AMP) team is tackling one of the industry's most critical challenges: leveraging Generative AI to transform rigid, legacy applications into modern, microservices-based architectures powered by MongoDB. A core difficulty in legacy code transformation is guaranteeing the equivalence of the new application's business logic, ensuring it operates smoothly and efficiently with the new MongoDB data ecosystems in a reliable and scalable manner. The success of this mission heavily relies on the essential tools developed by the CodeGen team.

We are looking for an experienced Senior Lead Software Engineer with a strong background in database ecosystem, reshaping complex large-scale services and team leadership. You will lead a talented team building a complex product suite using GenAI capabilities. The ideal candidate is a hands-on technical leader who can drive architectural decisions, mentor engineers, and collaborate closely with product management to deliver a product that solves our customers' most challenging application transformation problems.

This role will be based in North America west coast, and offers a hybrid working model. 

The ideal candidate for this role will have

• 10+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Extensive product experience in building enterprise-grade analytics systems for data streaming or data tooling
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Having experience in using GenAI in building complex large-scale systems, and knowing what GenAI is best suited to do, is a plus
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Drive the architectural vision and long-term technical roadmap for the Code Gen product suite, ensuring it is scalable, reliable, and performant
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs
• Lead the design and implementation of complex, mission-critical components of AMP’s code transformation toolset
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and team processes
• Establish yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap
• Begin mentoring team members and building strong collaborative relationships with your product counterparts

Within six months, you will have:

• Successfully led the team to deliver a major feature or product release
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams
• Established a clear rhythm of execution and a high-performing culture within your team

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the code transformation domain at MongoDB
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business
• Played a crucial role in recruiting, hiring, and growing the engineering team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273362479

The Application Modernization Platform (AMP) team is tackling one of the industry's most critical challenges: leveraging Generative AI to transform rigid, legacy applications into modern, microservices-based architectures powered by MongoDB.

We are building a comprehensive, SaaS-like platform, encompassing both the "brain" (multi-agent reasoning and orchestration) and the "hands" (the deployment platform and modernization toolset). This solution requires a robust platform foundation and infrastructure designed for a "build once, run anywhere" model, ensuring seamless operation regardless of a client's security or network constraints. A key challenge is balancing the need to tune our tools for each customer's unique tech stack and restrictive environments with making them easily extensible and scalable for common application modernization challenges.

We seek an engineering leader for this high-visibility initiative. This role requires defining the high-level strategy and technical direction across all AMP engineering pillars, leading the execution of solving uniquely complex application modernization puzzles, and delivering an enterprise-grade product. The leader will minimize deployment friction, meet customer compliance requirements, and help shape the future of how global enterprises leverage GenAI.

The ideal candidate is a hands-on technical leader who excels at leveraging GenAI capabilities, architecting complex distributed systems, and designing the orchestration agents necessary to reliably and fluidly run the entire software development lifecycle.

This role will be based in North America's West Coast (PST), and offers a hybrid working model.

The ideal candidate for this role will have

• 10+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure
• Deep experience in building data warehouses and core components for data processing systems
• Have experience in using GenAI in building complex large-scale systems, and know what GenAI is best suited to do
• Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation
• 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results
• Excellent verbal and written technical communication skills and a strong desire to collaborate cross-functions
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Curiosity, a positive attitude, and a drive to continue learning, in particular building AI skillset

Key Responsibilities

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Provide thought leadership, and execute AMP roadmaps to influence and shape the future of how global enterprises leverage GenAI
• Lead the design and implementation of a sophisticated orchestration layer that manages authentication, telemetry, and the workflow of application modernization stages
• Lead the team design and leverage GenAI to build reliable and scalable building blocks that are extendable and easy to assemble to an autonomous workflow
• Collaborate with MongoDB product teams to ensure the modernized applications integrate seamlessly with customers’ database ecosystem
• Act as a hands-on leader, guiding the team through technical challenges related to where and how to leverage GenAI to build the critical building blocks of application modernization toolset

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and the specific constraints of deploying software to large enterprise client environments
• Established yourself as the technical leader within the team, actively driving engineering strategy and key technical decisions
• Begun collaborating with team leaders (TLs, managers) of AMP org and product counterparts on designing/improving the orchestration framework and the workflow components it manages
• Developed a comprehensive grasp of all AMP pillars and their roadmap

Within six months, you will have:

• Influenced AMP product and engineering leads on key technical decisions, and set clear direction for the team
• Successfully led the team to making substantial progress on the “big rock” deliverables and critical milestones of AMP product, enabling the team to smoothly land the planned roadmap
• Owned and delivered some key pieces of AMP orchestration framework and the workflow components it manages
• Served as a role model and strategic leader for the AMP org
• Contributed to establish engineering excellence standards for the team, and began mentoring and providing technical guidance to team members

Within 12 months, you will have:

• Become recognized as the strategic engineering leader both within and outside of the AMP organization
• Helped senior leadership (e.g., Directors/VP) on defining the technical strategy and roadmap for the future
• Enabled the team to deliver a stable, production-ready platform that supports autonomous application modernization workflow for our Field Engineering teams
• Drove the adoption of engineering excellence, making it a core tenet of the team's culture and operations
• Contributed to the development of tech leads within the team, fostering growth opportunities. Played a key role in shaping the AMP organization into a self-driving high-performing engineering team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273362664

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

The Strategic Builder Relations Team at MongoDB is focused on enabling our largest and most important customers to use MongoDB technology effectively. This team is the tip of the spear within our strategic accounts, working with these customers' developers, as well as key MongoDB stakeholders (e.g., sales, marketing), to encourage adoption of MongoDB solutions within these accounts. The mission of this team is to capture the imagination of new and potential MongoDB users within these accounts, to enable developers as they begin their MongoDB journey, and to guide development teams as they design for new or replatformed workloads.
We're seeking a Staff Developer Advocate to join our Strategic Builder Relations team to focus on driving enablement within MongoDB's most strategic accounts. Our mission is to capture the imagination of new and potential MongoDB developers within these accounts, to enable developers as they begin their MongoDB journey, and to lead developers in designs for new or replatformed workloads. Our team increases developers’ effective use of MongoDB and reduces the time it takes for developers to meaningfully use the platform. As a member of Strategic Builder Relations, you will join a team of our most experienced engineers, help evolve the program to broaden and deepen its scope, and deliver campus-scale and team-scale events to customers throughout the world. If you’re passionate about data and helping developers to engineer some of the most performant, scalable, and efficient solutions of their careers, then join us in shaping the future of development on MongoDB.

Our Builder Relations teams are distributed around the world and a majority of the group works remotely. Please check out our latest content and activity to see what our team is up to.

This role can be based out of our Portland office or remotely in the Oregon region.

Candidate Profile

As a Developer Advocate on the Strategics team, you are an accomplished developer ready to peer, mentor, and lead development teams as they solve their enterprise's most critical data issues. You are known for your deep MongoDB expertise (or familiarity with other data technologies and the ability to quickly become proficient in MongoDB), your insight into developer enablement programs, and your ability to guide development teams in the adoption of new technologies. You’re an excellent public speaker and are comfortable delivering live enablement sessions to technical audiences of 40 to 400. Your recent experience includes consulting with developers on data-related challenges and moving them toward solutions for their real-world performance and scalability problems. As a bonus, your experience also includes exercising soft leadership with decision makers in organizations for defining, adopting, and scaling data-related technologies.
With a combination of at least 10 years of solutions development and consulting experience, you have a deep understanding of developer ecosystems and how developers best acquire fluency in new technologies. You have a robust working knowledge of databases, database performance, schema design, and optimizing production applications at scale. You employ a well-developed consulting method that allows you to quickly triage situations to understand the most critical issues at hand and to address them efficiently.  Finally, you excel at explaining complex technical concepts in simple terms and have a natural ability to connect and communicate with developers of various skill levels.
Collaboration and empowerment are at the heart of this team’s work style. You'll work closely with other team members to create and refine content, to deliver events, and to share insights, techniques, and best practices with the larger MongoDB team and with the broader developer community. Your focus is not just on individual success but on success of the entire team, consistent with MongoDB's value of Building Together.

Position Expectations

• Become a recognized Subject Matter Expert on document schema design
• Develop a deep understanding of core MongoDB database functionality and Atlas features such as Search, Vector Search, Data Federation, Online Archive, Streaming, and Edge
• Deliver design review sessions to customer development teams in order to guide their design and use of MongoDB document schemas in the context of their specific workload
• Share general insights gathered from design review sessions to inform team members and enable other developers
• Deliver live developer enablement sessions to audiences of 40 to 400 developers
• Collaborate with product, marketing, and other Builder Relations teams to develop effective enablement content for developers within strategic accounts
• Be an active participant in refining and evolving our practice by using your experience in database technologies, developer practices, and developer enablement
• Lead by example and mentor other team members including surrounding ecosystem of Solutions Architects and Marketing partners
• Attain a scope of responsibilities beyond the immediate team and into the surround Marketing ecosystem and greater MongoDB organization

Requirements

• At least 7 years of experience working with development teams in design of document schemas and implementation of highly performant and scalable database methods
• At least 5 years of experience (or the equivalent) of consulting with development teams as a non-member of the team
• Experience in creating effective developer-focused content
• Strong presentation skills, with ability in conducting live streams, or public speaking at events
• Willingness to travel (up to 40%)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273418416

MongoDB is building a world-class team in North America to create tooling that helps customers migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise their application and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model.  The tools developed by the Data Migration team are critical in this journey, helping customers with schema modeling, initial data loads, and continuous data synchronization.

We are looking for an experienced Staff Engineer with experience in the Java ecosystem, streaming systems, and data-intensive applications to join our team. We are building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React. A successful candidate will be a key contributor to our backend services, collaborating closely with product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

We are looking to speak with candidates based in California, Oregon, or Washington for our hybrid or remote working models.

The ideal candidate for this role will have

• 8+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem
• Extensive experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Extensive experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Empower the engineering team with unparalleled thought leadership on emerging technologies and best practices
• Proactively engage with product leaders and senior management to align technical solutions with overarching business strategies
• Mentor and guide junior and senior engineers on best practices in data structures, algorithms, and database design
• Participate in code reviews, design discussions, and contribute to the overall technical direction and roadmap of the team
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Position Expectations

• Architectural Leadership: Drive the architectural vision and technical strategy for the data migration engine and its surrounding ecosystem. Contribute core, foundational code that solves the hardest scalability problems and sets the standard for the rest of the team
• Strategic Partnership: Partner closely with Engineering Leadership, Product Management, and Design to shape the technical roadmap. Anticipate future business needs and translate them into scalable, long-term technical initiatives
• Engineering Excellence & Mentorship: Define and champion engineering best practices, patterns, and standards across multiple teams. Actively mentor Senior and Mid-level engineers, cultivating a culture of technical excellence and continuous learning

Success Measures

Within the first three months, you will have

• Familiarized yourself with the MongoDB database and aggregation language
• Familiarized yourself with the problem space and the domain
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have

• Worked on and delivered a large-scale code analysis feature in the product
• Contributed to and helped deliver a few releases of the product
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have

• Delivered large-scale features across our entire tech stack
• Helped recruit, interview and mentor new members of the team
• Collaborated with other teams at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263333172

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874