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Senior Solutions Engineer, Okta
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Solutions Engineer Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
What you’ll be doing
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
What you’ll bring to the role
- 8+ years pre-sales engineering experience and solution selling.
- A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
- Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Experience working with REST APIs and SDKs
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
- A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
- Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Diagramming experience for user journey flows, complex architecture diagrams, etc.
- Typically 25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
You ideally have
- Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
- Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
- Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
- Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
- Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access
P24432_3342674
LI -Remote
LI-LS
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Site Reliability Engineer (SRE) (Pacific time)
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.
About the team
The SRE team was recently formed with the goals of establishing first-class observability tools and primary owners of all things production.
Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.
We are a team of unique individuals, experienced and independent, who get things done.
This position is fully remote, candidates required to be in US Pacific time.
What You'll Do
As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability.
- Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
- Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
- Improve and establish alerting for our infrastructure, services, and business logic
- Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
- Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
- Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
- Focus on the system's observability, availability, reliability, performance/latency, and monitoring
- Conduct periodic on-call duties and emergency response
What You'll Bring
- At least 3+ years of experience as an SRE, Infra Backend in a SaaS environment.
- You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
- Experience with Coding languages - Python/JavaScript/Bash (Must)
- At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
- Experience working with Linux systems from kernel to shell and beyond
- Cloud systems such as AWS / Google Cloud / Azure
- Configuration management, such as Ansible/Chef/Puppet/ArgoCD
- Experience with Docker, Kubernetes, and Helm
- SCM - Git/bitbucket/gitlab/Phabricator/gerrit
- High Analytical & Troubleshooting skills - ability to solve complex problems
- Strong verbal and written communication skills and a collaborative mindset
Want to stand out from the crowd?
- Previous experience in cryptocurrencies \ blockchains - a big advantage
- In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
- Participated in Kubernetes migration projects
- Previous experience as a C++ or Node developer
- BSC in Computer Science or related technical certifications
For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.
It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits.
While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.
Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Please see our candidate privacy policy here.
Ready to apply?
Apply to Fireblocks
Incident Response Engineer (Pacific time)
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.
About the team
The SRE Incident Response team is responsible for handling critical application\infrastructure alerts, orchestrating the war room process and enabling first class observability and alerting systems.
Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.
We are a team of unique individuals, experienced and independent, who get things done.
On-call coverage is 7 days a week, starting at noon, with the shift ending at 6:00pm.
This position is fully remote, candidates required to be in US Pacific time.
What You'll Do
As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with engineering and DevOps to improve and optimize availability.
- Manage and participate in incident war rooms, escalating and coordinating response for critical workflow alerts.
- Perform deep-dive troubleshooting for application, transaction, and general technical issues.
- Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
- Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
- Improve and establish alerting for our infrastructure, services, and business logic
- Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
- Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
- Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
- Focus on the system's observability, availability, reliability, performance/latency, and monitoring
What You'll Bring
- At least 3+ years of experience as an SRE incident response engineer
- You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
- Experience with Coding languages - Python/JavaScript/Bash (Must)
- At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
- Experience working with Linux systems from kernel to shell and beyond
- Cloud systems such as AWS / Google Cloud / Azure
- Experience with Docker, Kubernetes, and Helm
- SCM - Git/bitbucket/gitlab
- High Analytical & Troubleshooting skills - ability to solve complex problems
- Strong verbal and written communication skills and a collaborative mindset
Want to stand out from the crowd?
- Previous experience in cryptocurrencies \ blockchains - a big advantage
- In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
- Previous experience as a C++ or Node developer
- BSC in Computer Science or related technical certifications
For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.
It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits.
While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.
Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Please see our candidate privacy policy here.
Ready to apply?
Apply to Fireblocks