ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Our Partner

Our Partner is a market leader vendor in the TV broadcast industry selling in more than 160 countries worldwide and providing daily solutions to tier-1 news and sports broadcasters around the world (Fox, NBC, CNN, Sky, BBC, CBS, etc.).

They are driving the live video revolution, providing live video streaming for TV, mobile, online and social media. Our Partner lets your audience become part of your story with high-quality and flawless live videos, transmitted from anywhere in the world, using our patented bonding and video transport technology. They create consistent bandwidth and a reliable connection so you can acquire, manage and distribute high-quality remote live video broadcasts.

Role Overview

We are seeking a talented and experienced UI/UX Designer to join our dynamic product design team. The ideal candidate should have a strong background in both user interface and user experience design, with a proven track record of designing intuitive, user-friendly products. You will work closely with product managers, developers, and other stakeholders to create seamless and engaging user experiences for our innovative video streaming solutions.

Responsibilities

• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Translate complex concepts into user-friendly interfaces and experiences.
• Conduct user research, usability testing, and gather feedback to refine and improve designs.
• Collaborate with product managers and developers to ensure designs are feasible and aligned with business goals and technical constraints.
• Take ownership over the existing design system / UI elements library we have already developed and keep it up to date as products grow.
• Become the central authority in ensuring visual and flow consistency across different products.
• Stay updated with the latest UI/UX trends, techniques, and technologies.

Requirements

Must Have:

• Bachelor's degree in computer science, Engineering, or a related field, as well as Graphic Design (Faculty of Arts) or Architecture (Faculty of Architecture and Urban Planning). 
• Minimum of 3 years of experience in UI/UX design, with a strong portfolio showcasing product design work.
• Proficiency in design tools such as Figma or Adobe XD.
• Strong understanding of user-centered design principles and best practices.
• Experience conducting user research and usability testing.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced, agile ecosystem with multiple interconnected products.
• Professional-level English communication skills.

Nice to Have:

• Knowledge of HTML/CSS and front-end development principles. 
• Experience in specific UI design for non-web applications and hardware products.
• Experience in designing for video streaming or broadcasting technology products.
• Ability to think critically and creatively to solve complex design challenges.
• Using AI tools for design creation.

Reasons to Work with Us

• Competitive financial conditions.
• Opportunity to work on innovative products with a global impact.
• Collaborative and inclusive work environment.
• Professional development and growth opportunities.
• Flexible schedule and a hybrid work model, prioritizing remote work as much as possible to support work-life balance.
• An exciting career path within a friendly, dynamic, and growing organization.
• Private medical coverage with Medlife or Regina Maria.
• Meal vouchers.
• Gift vouchers for special occasions such as birthdays, weddings, or childbirth.
• Wellbeing programs, including sick days, 7Card subscriptions, and relaxation facilities in the office.
• Team-building events and other social experiences.
• Budget allocated for certifications relevant to your project.
• Workshops, internal training sessions, and knowledge-sharing opportunities.
• Convenient city-center office location.
• Shared parking spaces.

As a global digital transformation company, Orion values creating a productive, diverse work environment. We are committed to maintaining a positive work environment where our people value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

Our Partner 

Our partner (listed on NASDAQ) is the leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. Their Network Intelligence consists of Network Visibility, Service Assurance, and Network Insights. The Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the Core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization.

Role Overview

We are looking for a proactive and experienced Fullstack Java Developer to help migrate existing Node.js backend services to a robust Java-based architecture. This role is ideal for someone with a strong backend focus on Java, while also being comfortable working across the stack with modern frontend technologies like React or Angular. You will be responsible for designing, implementing, and maintaining scalable solutions, collaborating with cross-functional teams, and ensuring seamless integration across systems. You will be part of the Infra team within the Infra & Orch Group, which focuses on developing tools and processes for installing, configuring, and managing our Partner’s products. The Infra team is responsible for both in-house applications that support product infrastructure (such as user management, authentication integrations, and system configurations) as well as third-party open-source solutions, including databases (MongoDB, Vertica), monitoring tools (Prometheus, EFK), and other technologies like Kafka and MinIO. 

Responsibilities 

• Migrate backend components from Node.js to Java, using frameworks such as Spring and Hibernate. 
• Design and implement scalable, maintainable backend services and APIs. 
• Design data models and queries with Spring Data, optimizing for performance and scalability. 
• Work with NoSQL databases (e.g., MongoDB, Couchbase). 
• Services with Apache Kafka for message streaming. 
• Maintain and improve existing frontend components using HTML, CSS, JavaScript, and modern frameworks like React or Angular. 
• Collaborate with the product owner, architect, frontend developers, DevOps, and other team members on end-to-end product delivery. 
• Take end-to-end responsibility for backend features – from requirements gathering to production support. 
• Identify bottlenecks, bugs, and devise elegant solutions to mitigate and address them. 
• Implement best practices for code quality, testing, and performance optimization. 
• Write unit and integration tests for critical components. 
• Participate in code reviews and technical design discussions. 
• Deploy and manage microservices in containerized environments using Docker and Kubernetes. 

Requirements 

Must Have: 

• Bachelor’s degree or Master’s degree in Computer Science or Computer Engineering. 
• 5+ years overall Java developer experience.  
• Experience working with frameworks such as Spring, Hibernate, REST API. 
• Experience with NoSQL databases like MongoDB or Couchbase. 
• Strong understanding of JavaScript (ES6+) and asynchronous programming. 
• Experience implementing OAuth2, JWT and SSO mechanism. 
• Experience with authentication, authorization protocols and API security practices. 
• Familiarity with Git and version control workflows. 
• Basic understanding of Docker, Kubernetes, Helm and microservices. 
• Good understanding of software development principles and lifecycles. 
• Knowledge of CI/CD pipelines (e.g., Git, Jenkins). 
• Experience in NodeJs. 
• Fluent English. 
• Strong analytical and problem-solving skills. 
• Highly independent and self-motivated. 
• Good communication skills and the ability to work closely with frontend teams. 
• Proactive communicator, comfortable raising concerns and proposing improvements. 

Nice to Have: 

• Experience with TypeScript in Node.js applications. 
• Comfortable with frontend technologies like React, Angular (React preferred). 
• Familiar working with Vertica DB or other relational databases. 
• Familiarity with 3rd party tools (Grafana, Prometheus, ELK). 
• Understanding of message queues (e.g., Kafka, RabbitMQ). 
• Familiarity with Swagger or similar tools for API documentation. 
• Familiarity with Elasticsearch for search capabilities and log analytics. 

Reasons to Work with Us 

• Competitive financial conditions. 
• Opportunity to work on internationally recognized projects. 
• Flexible schedule and a hybrid work model, prioritizing remote work as much as possible to support work-life balance. 
• An exciting career path within a friendly, dynamic, and growing organization. 
• Professional development opportunities in a multicultural environment. 
• Private medical coverage with Medlife or Regina Maria. 
• Meal vouchers. 
• Gift vouchers for special occasions such as birthdays, weddings, or childbirth. 
• Wellbeing programs, including sick days, 7Card subscriptions, and relaxation facilities in the office. 
• Team-building events and other social experiences. 
• Budget allocated for certifications relevant to your project. 
• Workshops, internal training sessions, and knowledge-sharing opportunities. 
• Convenient city-center office location. 
• Shared parking spaces. 

As a global digital transformation company, Orion values creating a productive, diverse work environment. We are committed to maintaining a positive work environment where our people value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients. 

We are seeking for a talented Full Stack Developer to join our growing development team.

The ideal candidate is experienced in both frontend and backend technologies and is passionate about building high-quality, scalable applications.

You’ll collaborate with designers, product managers, and fellow engineers to create innovative software solutions that drive value for our users.

Responsibilities: