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Health Coach Manager
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At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.
As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise. You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.
Key areas you’ll add value:
- Responsible for people and performance management of assigned Health coaches on Care Teams
- Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes
- Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance
- Support coaches in assisting patients with social determinants of health needs
- Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute
- Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps
- During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training
- Complete quarterly performance reviews and work closely with the team to align on prioritization of work
- Work closely with individual Health Coaches to support ongoing growth and development
- Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior
- Shadow Health Coaches and provide consistent feedback on patient engagement skills
- Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.
- Participate in hiring manager responsibilities for new Health Coach recruitment.
- Serve as a mentor to new Health Coaches
- Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.
What You Bring
- Demonstrated success in managing people and guiding their day-to-day performance
- 3+ years of supervisory experience
- Experience navigating and supporting social determinants of health needs
- Experience utilizing Motivational Interviewing is preferred
- Strong customer service or patient-facing experience
- Comfortable working with diverse teams with both clinical and non-clinical backgrounds
- Experience working with remote teams and promoting team culture in remote environments
- Ability to visit patients in home and drive on-site to meetings
- Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.
Personal Characteristics
- Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.
- Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.
- A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.
- Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.
- Strength in authentically connecting with people from all walks of life with empathy and humility.
This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000.
Our Investors
Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare.
At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.
Special Considerations
Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.
At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones.
Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ready to apply?
Apply to Diverge Health
Program Manager, Leadership Development (Manufacturing)
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
We’re building the future of defense manufacturing — and that starts with how we develop our leaders. The Program Manager, Leadership Development (Manufacturing) will own the strategy, design, and execution of comprehensive leadership training programs applied across all our manufacturing sites. This role is pivotal in bridging strategic leadership needs with on-the-ground operational realities, ensuring our production leaders are equipped with fundamental skills, advanced capabilities, and the vision to lead effectively. You will be responsible for the full lifecycle of leadership development initiatives, from content creation and facilitation to training assignments, upkeep, and metric-driven continuous improvement. This position will require 30% travel.
WHAT YOU’LL DO
- Assess Leadership Development Needs: Partner with senior manufacturing, operations, and HR leaders across all sites to identify critical leadership skill gaps, define strategic development priorities, and align training initiatives with enterprise-wide objectives.
- Design & Develop Leadership Programs: Lead the creation and adaptation of foundational and advanced leadership development content, modules, and experiential learning activities specifically tailored for production and manufacturing leaders. This includes defining learning objectives, curriculum, and delivery methods.
- Program Ownership & Management: Own end-to-end leadership development project plans – from needs analysis and strategic design through delivery, resource allocation, and robust post-training evaluation across all sites.
- Facilitate & Deliver High-Impact Training: Directly facilitate engaging and effective leadership development programs for diverse cohorts of production and manufacturing leaders, fostering critical thinking and practical application.
- Establish Foundational Leadership Training: Develop and manage a standardized curriculum to ensure all new and existing production leaders complete essential foundational leadership training, covering core principles, management best practices, and operational leadership.
- Manage Training Logistics & Administration: Oversee the assignment and tracking of leadership training participation, maintain curriculum up-to-date, manage scheduling across multiple sites, and ensure seamless delivery of all program components.
- Track Outcomes & Drive Continuous Improvement: Develop and implement metrics to measure the effectiveness and impact of leadership development programs (e.g., leadership effectiveness scores, retention, performance improvements). Utilize data and feedback to continuously refine and optimize content and delivery strategies.
- Collaborate & Influence: Act as a key liaison between manufacturing leadership, Human Resources, Global L&D, and other stakeholders to ensure alignment, gain buy-in, and seamlessly roll out new leadership development initiatives across the organization.
- Enable Internal Facilitation Capabilities: Develop and facilitate "train-the-trainer" programs and provide resources to empower internal subject matter experts or existing L&D professionals to effectively deliver and reinforce leadership development content within their respective sites or functions.
- Partner & Expand Impact: Engage with external vendors, academic institutions, and industry experts to bring specialized leadership development solutions and best practices into the organization, strengthening our global talent pipeline.
- Perform other responsibilities as assigned to support the manufacturing leadership development strategy for manufacturing and production.
REQUIRED QUALIFICATIONS
- 8+ years of progressive experience in Learning & Development, Organizational Development, or Leadership Development, with a strong focus on program management.
- Proven experience designing, managing, and delivering leadership development programs from concept to completion for diverse audiences.
- Strong facilitation skills with demonstrated ability to engage, inspire, and develop leaders at various levels.
- Exceptional program management and organizational skills, capable of managing multiple complex projects across different sites concurrently.
- Experience working within or directly supporting a manufacturing, production, or heavy industrial environment is preferred.
- Demonstrated ability to collaborate effectively and build strong relationships with cross-functional and senior leadership teams.
- Data-driven mindset with a proven ability to define metrics, analyze training impact, and drive continuous improvement.
- Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
- Lean Six Sigma.
- Experience implementing leadership development programs on a multi-site or global scale.
- Certifications in leadership assessment tools (e.g., 360 feedback, behavioral assessments).
- Experience with Learning Management Systems (LMS) and learning experience platforms (LXP) for program administration and content delivery.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Health Coach Manager
Share this job
At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.
As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise. You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.
Key areas you’ll add value:
- Responsible for people and performance management of assigned Health coaches on Care Teams
- Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes
- Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance
- Support coaches in assisting patients with social determinants of health needs
- Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute
- Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps
- During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training
- Complete quarterly performance reviews and work closely with the team to align on prioritization of work
- Work closely with individual Health Coaches to support ongoing growth and development
- Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior
- Shadow Health Coaches and provide consistent feedback on patient engagement skills
- Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.
- Participate in hiring manager responsibilities for new Health Coach recruitment.
- Serve as a mentor to new Health Coaches
- Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.
What You Bring
- Demonstrated success in managing people and guiding their day-to-day performance
- 3+ years of supervisory experience
- Experience navigating and supporting social determinants of health needs
- Experience utilizing Motivational Interviewing is preferred
- Strong customer service or patient-facing experience
- Comfortable working with diverse teams with both clinical and non-clinical backgrounds
- Experience working with remote teams and promoting team culture in remote environments
- Ability to visit patients in home and drive on-site to meetings
- Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.
Personal Characteristics
- Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.
- Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.
- A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.
- Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.
- Strength in authentically connecting with people from all walks of life with empathy and humility.
This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000.
Our Investors
Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare.
At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.
Special Considerations
Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.
At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones.
Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ready to apply?
Apply to Diverge Health