OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a People Business Partner, you will align business objectives with employees and management across designated business units. You will collaborate across the HR function to deliver value-added services that reflect the organization’s goals, while maintaining a strong understanding of the business unit’s financials, culture, and competitive landscape.

This hybrid role is based at our New Albany, OH client site 3–4 days per week, with on‑site perks including complimentary breakfast, lunch, and snacks.

KEY RESPONSIBILITIES:

• Serve as the primary point of contact for complex and high‑risk employee relations cases, including performance concerns, misconduct, grievances, complaints, and terminations.
• Lead and conduct thorough, impartial workplace investigations, including documentation review, witness interviews, findings summaries, and recommendations.
• Partner closely with managers to resolve ER issues proactively, providing hands‑on coaching through corrective action, discipline, and termination processes.
• Provide real‑time legal and risk‑based guidance to leaders on employee issues to ensure compliance and minimize exposure.
• Ensure consistent and fair application of company policies, procedures, and employment laws.
• Advise on performance management cases, including coaching plans, warnings, PIPs, and disciplinary outcomes.
• Manage sensitive matters such as harassment, discrimination, retaliation, accommodation, and leave‑related issues.
• Escalate and collaborate with legal counsel as appropriate on high‑risk or litigious matters.
• Track and analyze ER trends to identify systemic risks, recurring issues, and areas for manager education.
• Maintain accurate, defensible documentation for all ER matters.
• Support restructures, workforce changes, and terminations with a strong focus on risk mitigation and compliant execution.
• Conduct regular check‑ins with business leaders to address emerging ER concerns and reinforce best practices.
• Provide guidance on policy interpretation and application in complex or ambiguous situations.
• Perform other ER‑related duties as assigned.

ESSENTIAL CRITERIA:

• Extensive experience managing complex employee relations cases, including investigations, disciplinary actions, and terminations.
• Proven experience supporting a California‑based employer with strong working knowledge of CA employment law.
• Minimum 3-4 years of hands‑on ER experience in a fast‑paced or high‑volume environment.
• Deep understanding of employment law, employee relations, compliance, and risk management.
• Demonstrated ability to navigate sensitive situations with sound judgment, discretion, and empathy.
• Strong experience advising leaders through difficult employee decisions.
• Excellent written and verbal communication skills, particularly for investigation findings and documentation.
• High attention to detail with the ability to produce clear, defensible ER records.
• Strong analytical and problem‑solving skills with a pragmatic, business‑oriented mindset.
• Ability to manage multiple high‑priority cases simultaneously while meeting deadlines.
• SHRM‑CP or SHRM‑SCP certification (or ability to obtain within one year).
• Proficiency in Microsoft Office Suite and HRIS platforms.

DESIRABLE CRITERIA:

• Experience mentoring or coaching within HR teams.
• Exposure to international HR matters and expatriate support.
• Warehouse/Data Center HR experience preferred. 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

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