Why this role is exciting

As a Product Marketing Manager at Vay, you aren’t just launching a product; you are pioneering a fundamental shift in mobility through teledriving technology. You will operate at a high-velocity pace, translating complex remote-driving systems into a seamless consumer experience as the company scales its fleet across global markets.

This role offers a unique growth trajectory, placing you at the intersection of deep-tech innovation and urban infrastructure. You will be responsible for defining the go-to-market strategy for a service that is actively redefining vehicle ownership and on-demand transportation on a massive scale.

What you’ll be driving

At Vay, the role of a Product Marketing Manager is about more than just managing a launch; it is about steering a fundamental shift in how the world moves. You will be at the helm of three critical pillars:

1. Architecting the Growth Engine - You are driving the entire lifecycle of the user journey, moving far beyond simple awareness to own the product funnel optimization. By diving deep into conversion data and user behavior, you will identify friction points in the "magic" moment—when a teledriven car arrives at a user's door—and engineer seamless onboarding experiences. Your goal is to turn initial curiosity into high-retention habits, ensuring that as the fleet scales across global markets, the unit economics and user growth scale right along with it.

2. Strategic Product Co-Creation - You serve as the vital bridge between the market's pulse and the product and engineering roadmap, moving past traditional marketing to collaboratively build the future of mobility. By translating complex technical breakthroughs into high-impact consumer features, you work hand-in-hand with Product teams to ensure the roadmap solves real-world urban pain points. You aren't just selling what has been built; you are an active architect of the product itself, ensuring every new iteration is grounded in user needs and massive market potential.

3. Category Education and Trust - Since teledriving is a brand-new frontier, you are driving the narrative of a new mobility category. This involves a sophisticated educational strategy that demystifies remote-driving technology and builds deep, unwavering consumer trust in the "human-in-the-loop" safety model. You will be responsible for educating both new and existing users on the full breadth of the Vay ecosystem—turning early adopters into lifelong advocates who understand not just how the technology works, but why it is the most efficient way to navigate a modern city.

What are we looking for

• Proven experience in Product Marketing within a scaling, high-complexity tech environment (mobility, marketplaces, or high-growth SaaS preferred).

• Strategic GTM Lead with a track record of owning end-to-end product launches—from initial positioning and messaging to full-scale market adoption.

• Analytical Rigor: You are obsessed with the funnel. You can dissect conversion data to identify friction points and implement optimization strategies that drive growth.

• A "Voice of the User" Advocate: You have a deep-seated ability to translate messy customer signals and qualitative research into actionable product insights and compelling value propositions.

• Cross-Functional Bridge: You speak the languages of Product, Design, and Engineering fluently, ensuring that user experience and business goals remain aligned during the development cycle.

• Technical & Creative Fluency: You are comfortable diving into product analytics tools (like Amplitude or Mixpanel) but can also collaborate with designers to create high-impact visual storytelling.

• Agile Mindset: You thrive in startup environments where you must balance "big picture" strategy with the hands-on execution required to hit aggressive KPIs.

• Exceptional Communicator: You can take a complex technical feature and turn it into a simple, "must-have" benefit for the end user.

Why choose Vay

💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast paced environment

💰 ESOP stock options: A stake in Vay’s future - not just a salary.

🌴 Unlimited Paid Vacation Days

🎫 401(k) programme

🏥 Health, Dental & Vision Insurance 

🚗 All Vay team members receive 30% off their Vay rides

🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

🛍️ Exclusive external discounts

✈️ Relocation financial assistance when relocating to Las Vegas 

🎊 Regular team events throughout the year

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

We are seeking a Site Logistics Manager to play a pivotal role in setting up and overseeing inventory and logistics operations at our large-scale construction sites. This position is critical to establishing and maintaining efficient warehouse operations, ensuring accurate material tracking, and leading a team that will support the success of a large-scale construction project. The ideal candidate will be highly organized, tech-savvy, and experienced in managing warehouse teams and inventory valued at $35-40 million or more. This individual will be a key contributor to the job site's setup and the ongoing operational excellence we are striving for on all of our sites.

Responsibilities

Warehouse Operations & Logistics

• Organize and oversee warehouse activities, including material intake, distribution, Inventory levels, and laydown area setup.
• Organize and manage prefabricated materials delivered from pre-fab shop, store, and distribute as needed to the field. Manage the tracking and return of material carts that prefabricated material is packaged on.
• Maintain a structured and efficient storage system to ensure quick access to materials, prefab, and tools.
• Schedule and manage inbound and outbound deliveries to prevent bottlenecks and keep operations running smoothly.
• Implement best practices for material handling, storage, and protection to prevent damage and ensure compliance with safety standards.

Inventory & Material Management

• Track and manage construction materials, tools, and equipment with a focus on accuracy and efficiency.
• Develop and implement inventory control systems to prevent loss, theft, and mismanagement.
• Work closely with procurement and project teams to anticipate material needs and coordinate timely deliveries.
• Maintain detailed documentation, including requisitions, freight bills, shipment

Team Leadership & Performance Management

• Lead a team of 6-10 warehouse/delivery staff.
• Set daily goals, schedules, and expectations for the warehouse crew.
• Conduct performance evaluations, provide coaching, and support team development.
• Foster a culture of accountability, efficiency, and teamwork.

Coordination with Project Teams

• Collaborate with site managers, engineers, and procurement teams to align warehouse operations with project timelines.
• Communicate real-time inventory updates and material availability to key stakeholders.
• Assist in planning material staging for different phases of the project.

Safety & Compliance

• Ensure all warehouse operations comply with OSHA regulations and company safety policies.
• Conduct regular safety inspections and audits of equipment, storage methods, and team adherence to safety protocols.

Technology & Process Improvement

• Utilize digital tools to streamline inventory tracking and logistics.
• Identify opportunities for process improvements to increase efficiency.
• Develop and implement Standard Operating Procedures (SOPs) for warehouse activities.

Qualifications

• Proven experience managing warehouse operations, logistics, or supply chain management, preferably within construction, logistics, or a related industry.
• Exceptional organizational and leadership abilities, with a tech-driven approach to inventory tracking and management.
• Demonstrated success in managing, coaching, and developing high-performing teams.
• Strong understanding of warehouse laydown operations and industry best practices for material handling.
• Skilled in coordinating material flow and managing deliveries to ensure efficient site operations.
• Excellent interpersonal and communication skills, with a strong emphasis on teamwork and collaboration.
• Ability to work independently, solve problems, and take initiative in a fast-paced, dynamic environment.
• Physical capacity to lift up to 50 pounds unassisted and work in varying weather conditions.
• Flexibility to work a 40-hour week with potential overtime as needed.

Education

• High school diploma or G.E.D. required; Trade school or electrical experience preferred.
• Preferred: Degree in logistics, supply chain management, or a related field.

Certifications

• Valid driver's license and clean driving record.
• OSHA 30 certification preferred (must be obtained within the first 90 days of employment).

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA

#NXCLIND1

The Role

The Asset Protection Partner is the gatekeeper for our retail locations. We are looking for someone who is just as passionate as we are about keeping all our patients, customers, and team members safe. In this role, you will be responsible for training and executing all safety, security, compliance, and loss prevention programs.  Apply now to become a vital member of our growing team! 

Responsibilities

• Ensures execution of safety, security, compliance, and loss prevention programs.  Includes oversight of physical security systems such as CCTV, access control, alarms, and radio communications.
• Partners with the Manager, Asset Protection Solution and store leadership within assigned area to review store security operations, policies, procedures, and processes for opportunities to improve the customer experience while ensuring safety and security.
• Enforce policies and procedures of the company.
• Supervises in-store security & compliance personnel.
• Supervises the performance of internal Asset Protection Solutions team assigned to each location and reports all problems or issues to management for follow-up.
• Trains staff on all programs, policies, procedures, and systems related to safety, security, compliance, and loss prevention.
• Conducts audits and details findings to monitor compliance.  Implements action plans and additional training as necessary.
• Conducts analytical review of exception-based reports to identify opportunities to reduce risk and improve compliance.
• Investigates and takes the appropriate lawful actions on accidents, incidents, trespassing, suspicious activity, safety, and fire.
• Aid customers, employees, visitors, or the public as necessary, neutralize situations calmly with tact and common sense.
• Control access to premises, protect individuals, property, and proprietary information from harm or misappropriation.  Protect property from theft, embezzlement, sabotage, trespassing, fire and accidents.
• Act as liaison with local police, fire, and regulatory authorities.
• Prepare and submit Asset Protection incident reports in compliance with company requirements.

Qualifications

• High School diploma/GED and at least 2 years of loss prevention/asset protection, safety and/or retail operations experience.
• Associate/bachelor’s degree in criminal justice preferred.
• Military, law-enforcement, or security background strongly preferred
• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, and ramps

Additional Requirements

• Must pass all required background checks 
• Must be and remain compliant with all legal or company regulations for working in the industry 
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry
• Must be able to drive in personal vehicle to each location within the assigned area

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Physical Demands

• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)
• Role includes standing or walking for prolonged periods of time, as well as stooping, sitting, bending over and/or crouching; ascending and descending ladder

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

The Role 

The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary’s daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.  

Responsibilities 

Operations 

• Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.  
• Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management. 
• Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.  
• Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.  
• Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.  

Experience  

• Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.  
• Participate in “Leader On Duty” shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.  
• Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.  
• Lead by example and motivate team members to deliver Loyalty goals.  
• Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.  

People 

• In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.  
• Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.  
• Help facilitate the store’s team member badging process with local and state agencies.  
• Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.  
• Perform other duties as needed.  

Qualifications  

• At least three years of customer service or retail experience, with at least one year in a supervisory role.   
• Cannabis experience preferred 
• Inventory control experience preferred 
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs  
• Must have reliable, responsible and dependable attendance.   
• Must be 21 years or older.  
• Must pass any and all required background checks.  
• Must possess a valid driver’s license or state ID.  
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb  
• Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.  
• Prior cannabis experience not required

 Skills 

• Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.  
• Meet timelines consistently and be able to work under pressure effectively.  
• Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.  
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.  
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email  
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.  
• Adapts and thrives in a demanding, fast-paced environment  
• Possesses a high level of critical thinking  
• Operates with a high level of professionalism and integrity, including dealing with confidential information  
• Ability to resolve conflict, handle employee and customer complaints, and settle disputes 

Additional Requirements 

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary 
• Remain in a stationary position, if required, to meet the needs of the business 
• Converse and communicate with individuals and groups of people directly 
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email 
• Prepare patient and customer orders by moving and placing products 
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries 
• Move inventory and materials weighing up to 30 pounds independently 
• Position self to move inventory and materials in storage areas 

Working Conditions 

• Patient and/or customer-facing environment  
• Ability to work outdoors in varying and sometimes adverse weather conditions  
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent 

🚗 Ever imagined saying, “I helped launch the future of transportation”?

We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.

We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.

What’s happening at Vay right now

• First to roll out vehicles in both Europe and the USA on public roads without a human being inside & one of only two companies in the States operating a commercial driverless service.
• We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the Bay Area, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
• We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet to meet demand!

...And soon we’ll be expanding across the US & Europe 🚀

Why this role is exciting:

As Lead Fleet Maintenance, you will ensure the performance, safety, and readiness of Vay’s teleoperated vehicles and systems in Las Vegas, overseeing maintenance across both hardware and software. You will lead a team of technicians while collaborating with engineering, operations, and international production teams to maintain high standards of quality and compliance. This hands-on role offers the opportunity to shape maintenance operations and contribute to cutting-edge teleoperation technology in a fast-paced startup environment.

What you’ll be driving

Fleet Maintenance and Repairs:

• Coordinate and execute regular and extraordinary inspections, maintenance, and repairs for vehicles and Teledrive Stations to ensure safe and reliable operation.
• Address diagnostic challenges for both hardware and software systems across the Vay fleet.
• Manage and oversee all vehicle bodyshop repair processes, ensuring quality and timely return of assets to the fleet.
• Coordinate all OEM servicing and maintenance activities for the vehicle fleet.

Operational Readiness:

• Partner with the Commercial Operations team to ensure all vehicles and Teledrive Stations are always in a “ready” state for testing, demonstrations, and commercial use.

Team Coordination:

• Coordinate  team of repair technicians and support engineers, including on-demand contractors.
• Develop and monitor team efficiency and performance, ensuring all work aligns with Vay’s safety and quality standards.

Compliance and Process Optimization:

• Maintain adherence to all industry regulations, safety protocols, and company policies.
• Drive continuous improvement initiatives to optimize maintenance workflows, efficiency, and resource utilization.

Workshop Management:

• Ensure the workshop is maintained to the highest standards of safety, efficiency, tidiness, and cleanliness.

Reporting and Metrics:

• Prepare and present weekly KPI reports to GM Cities, highlighting fleet readiness, maintenance efficiency, and areas of improvement

What are we looking for

• Proven experience in fleet maintenance, vehicle diagnostics, or similar roles in the automotive or transportation industry.
• Strong coordination skills with experience managing and coordinating teams of technicians
• Solid understanding of hardware and software systems used in vehicles, preferably in the teleoperation or autonomous driving domain.
• Familiarity with industry regulations, safety standards, and best practices in fleet management.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to handle dynamic assignments, including flexible schedules
• Excellent organizational and time-management skills.
• Strong communication skills to coordinate across teams and stakeholders in different locations.
• A passion for innovation and an eagerness to work in a fast-paced startup environment.
• Ideally, previous experience with Jira and Fleetio
  
  

Why choose Vay 

💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast paced environment

💰 ESOP stock options: A stake in Vay’s future - not just a salary.

🌴 Unlimited Paid Vacation Days

🎫 401(k) programme

🏥 Health, Dental & Vision Insurance 

🚗 All Vay team members receive 30% off their Vay rides

🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

🛍️ Exclusive external discounts

✈️ Relocation financial assistance when relocating to Las Vegas 

🎊 Regular team events throughout the year

*MUST BE OPEN TO RELOCATION*

We are seeking to hire a dynamic and experienced General Manager to oversee and lead our award-winning hospitality team as we expand our operations to Las Vegas. The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers, and promote an environment of respect, support, and grace in the dining room.

The General Manager “GM” is responsible for leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Develops and executes sales and profit plans in line with budgetary goals
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures
• Oversee ordering, GL management and/or inventory for certain supply categories, as delegated.
• Opens and/or closes; completes opening and/or closing checklist, as applicable
• Manages hourly employees in their daily responsibilities, providing clear, effective direction
• Prepares staff schedules
• Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back office administration (employee creation, menu management, etc.)
• Conduct Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment
• Ensures that all drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards
• Hire, train, supervise, manage, coach, counsel, and evaluate hourly employees
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to:

• Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying heavy items.  
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Handle heavy equipment and machinery.
• Sit or stand for prolonged periods at a desk while working on a computer.
• May be asked to travel to visit vendors or different company locations.

Job Summary:

The Assistant General Manager “AGM” is responsible for assisting the General Manager in leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells. 
• Liaises between the FOH and culinary team during service. 
• Develops positive customer relationships and addresses customer service needs.
• Responds efficiently and accurately to customer complaints and reviews.

Finance:

• Develops and executes sales and profit plans in line with budgetary goals.
• Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
• Directs and oversees ordering and inventory management for all departments of the restaurant. 
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller. 
• Ensures proper team member coverage per the needs of business while maintaining target labor costs.
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.
• Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Approve any maintenance or repairs needed to keep the property in tip top condition within the budget. 
• Participate in community events and helps to ensure corporate social responsibility goals of the company are met. 
• Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.