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Principal Software Engineer (Networking) - Platform
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role:
As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!
What You Will Be Doing:
- Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
- Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
- Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
- Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.
What You Bring:
- 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
- Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
- Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.
Bonus Points:
You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.
- You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
- You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
- You have written product features or functions in Golang or other programming languages.
- You have worked with containerized services (such as Docker.)
- You have proven results in leading and improving cross-team engineering initiatives.
- You have experience in system administration with professional skills in Linux on distributed systems at scale.
- You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
- You are experienced in a self-organizing and sharing in a globally distributed team environment.
- You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Additionally, this role is still eligible to participate in Elastic’s equity plan, Registered Retirement Savings Plan (RRSP), and a range of other benefits offered with a holistic emphasis on employee well-being. If you need additional details on our benefits, please review the Canada Benefits page on Wiki.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
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Enterprise / Principal Field Engineer
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What Cognite is: Relentless to achieve
Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.
We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here.
Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.
How you’ll demonstrate Ownership
The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help to validate technology fit, architect and demonstrate new use cases and support deployment and operationalization as adoption expands. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement.
The Enterprise Field Engineering team works in close partnership with the Account Management team to grow and expand customers to enterprise scale and beyond.The Impact you bring to Cognite
Client Engagement and Solution Development
- You act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps to secure their willingness and confidence to scale and expand their use of Cognite Data Fusion®.
- Your close collaboration with Account Managers and Sales teams results in identified and prioritized client opportunities that drive mutual business value.
Client Education and Technical Representation
- You educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization.
- You develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers.
- You represent Cognite in client meetings, workshops, and technical briefings to leverage your technical expertise to build client confidence.
Internal Collaboration and Product Alignment
- You act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements.
- You ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy.
- You provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning.
Sales and Field Engineering Enablement
- You partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development.
- You serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization.
- You organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives.
Technical Leadership and Best Practices
- You develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions.
- You mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development.
- You share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands.
Required qualifications
- Extensive experience (5+ years) in solution architecture, field engineering, or technical presales/postsales roles, ideally in enterprise SaaS, cloud platforms, or industrial software.
- Hands-on in Python, as well as good hands-on expertise with software development best practices.
- Strong client-facing skills, with experience building trusted relationships with technology partners, enterprise clients, and internal stakeholders to co-create solutions and drive joint opportunities.
- Expertise in industrial data, OT/IT convergence, and data integration patterns, with the ability to design scalable architectures that connect operational and enterprise systems.
- Good understanding of data platforms, APIs, and integration methods, including data pipelines, storage, security, and governance — particularly in cloud and hybrid environments.
Preferred qualifications
- Education or practical experience relevant to our key industry focus areas. (E.g. petroleum engineering, chemical engineering, mechanical engineering, control system engineering, process engineering, etc.)
- Knowledge of services and architectures provided by hyper scalers such as Azure, AWS and GCP.
- Demonstrated ability to lead technical validations and solution accelerators that showcase the value of complex integrated solutions to partners and customers.
- Experience working closely with product and engineering teams, providing field feedback to shape product development and align solutions with customer and partner needs.
- Strong communication, presentation, and influencing skills, with the ability to translate complex technical concepts into business value for diverse audiences including executives, partners, and technical teams.
- Impact 2025
- Cognite's Industrial AI: Moonshot
- We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.
Ready to apply?
Apply to Cognite - AI for Industry