Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Onitsha, Anambra

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Bauchi

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

About the role : 

At Moniepoint, data is at the core of everything we do. We are a customer-centric company, and your work will enable our teams to make informed, data-driven decisions that directly impact the success of our business. We’re looking for an experienced Senior Data Scientist who’s excited to solve meaningful problems, collaborate across teams, and turn complex data into clear, actionable insights. You’ll work at the intersection of data, product, and engineering to uncover insights, guide strategic decisions, and develop models that enhance user experience and business outcomes.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What You’ll Do

• Lead high-impact projects: Design and deliver end-to-end data science solutions that support product innovation and business strategy.
• Uncover insights: Analyze large, complex datasets to identify trends, surface opportunities, and influence key decisions.
• Build models: Develop and deploy predictive and prescriptive models using machine learning and statistical techniques.
• Enable experimentation: Design A/B tests and causal inference studies to help teams learn quickly and make informed choices.
• Collaborate cross-functionally: Work closely with product managers, engineers, and business leaders to understand goals and deliver data-driven solutions.
• Promote data fluency: Build dashboards, tools, and frameworks to enable self-service analytics and scale your impact across teams.

To succeed in this role, you should have

• 5+ years of experience as a Data Scientist, ideally in fast-paced or high-growth environments
• Proficiency in SQL and experience working with large-scale data systems (e.g., Redshift, BigQuery, Snowflake).
• Strong analytical and statistical skills; fluency in Python or R.
• Experience with machine learning libraries (e.g., scikit-learn, XGBoost) and data visualization tools (e.g., Tableau, Looker, Plotly).
• Solid understanding of experimental design, hypothesis testing, and causal inference.
• Ability to distill complex data problems into clear, actionable insights.
• BSc/MSc/PhD in a quantitative field such as Statistics, Computer Science, Mathematics, Economics, or similar.

Experience with the following would be a plus

• Experience with deep learning, NLP, or time-series forecasting.
• Knowledge of tools for building production data pipelines (e.g., Airflow, dbt).
• Familiarity with business domains like fintech, e-commerce, healthcare, etc.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
• The opportunity to drive impact through data in a high-growth environment.
• A collaborative culture with room to grow and experiment.
• Access to rich data and a modern analytics stack.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A coding exercise on HackerRank – covering core data science theory (math, statistics, linear algebra) and Python fundamentals (data structures & algorithms).
• A take-home assignment
• A technical interview with a Lead in our Engineering Team to review your take-home assignment in depth
• A behavioural and technical interview with a member of our Executive team

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

We are looking for a solutions-driven Senior Operations Specialist (Drivers Growth) to oversee supply and demand & to optimize and strategically propose innovation for our ride-hailing operations in Nigeria.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role, you will focus on finding new ways to attract and onboard drivers, clearly communicating the value of our platform to potential partners. You will analyze data to identify trends, risks, and opportunities, then create and implement plans to keep drivers active and engaged. Monitoring performance will be key, allowing you to quickly spot issues and take action. You'll also review and improve existing processes to increase efficiency, while working closely with both internal teams and external partners to deliver measurable results

You will be working closely with the Operations Manager, where your work will have a direct impact on business growth by achieving supply milestones and key metrics.

• Driver Acquisition & Value Proposition - looking for new driver acquisition opportunities to expand the funnel & addressing value proposition to the market.
• Driver Activation & Engagement - analyze the trends, risks & opportunities. Identify signals & create action plan how activate & engage with drivers in the most efficient way.
• Performance Analysis - continuously monitor Driver Growth domain health; highlight and address anomalies with the clear actionable steps.
• Process Optimisation - audit existing workflows to improve key results.
• Partnerships & Collaboration - collaborate with internal/external stakeholders with result-oriented approach & measurable impact.

• You have 4+ years of experience in strategy, operations and analytics, bringing a data-driven, structured approach to operations.
• You are fluent in English with clear and confident written and verbal communication
• You are proficient in Excel and Google Sheets, and familiar with BI tools like Tableau.
• You have a proven ability to turn insights into action, delivering measurable results through your analysis.
• You work well with internal and external stakeholders, aligning data with business goals and market trends.
• You take ownership, stay organized under pressure, and always deliver with integrity.
• Experience driving growth-focused initiatives in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.