Retail Manager Jobs in Nigeria.
All active Retail Manager roles based in Nigeria.
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Nigeria Trees Senior Field Coordinator (Fixed-Term)
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking an experienced professional with over 3 years of experience managing agroforestry or other field-based rural/development projects, with great team and project management skills, to help us reach more farmers & serve them with tree products.
Responsibilities
Delivery of Program KPI
- Support the successful execution of Trees field operations at state/regional level, which includes field team set up, nursery set up and management, seedling production and sales, farmer enrolment, farmer adoption and post distribution activities with the target of 100% timely completion across all.
- Support the successful delivery of other program division targets as assigned to ensure OAF is serving farmers holistically across multiple business units.
Team Management
- State-wide field team management, including field directors, assistant field directors, field managers, field assistants (and/or other casuals engaged at the site and nursery level), and nursery managers with a responsibility to serve a minimum of 160,000 farmers annually.
- Train, motivate, mentor, and evaluate team members through direct management, as in the case of FDs/AFDs and/or indirect management of field managers to drive program goals across the state.
Talent Management
- Conduct regular skills gap assessments in collaboration with L&D to identify team training needs for trees, either at the state, regional or program-wide level.
- Lead annual recruitment campaigns for open roles.
Research and Program Execution
- Undertake independent stretch projects that contribute to the program’s success as specified by the program leadership.
- Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways
Training and meetings
- Attend all relevant Programs Division and Trees department events as required, including trainings and meetings.
- Support and participate regularly in district-level meetings and occasionally pod-level meetings to build fluency of field-level challenges, farmer insights and execution approaches.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- Seeking an experienced professional with over 3+ years of experience managing agroforestry or other field-based rural/development projects.
- Data analysis & drawing insights from raw data: Ability to collect, interpret, and analyze raw data for decision-making.
- Report writing: Prepare comprehensive reports that clearly communicate findings, recommendations, and performance metrics.
- Budgeting and budget management: Develop, monitor, and manage budgets to ensure financial efficiency and alignment with organizational goals
- Attention to detail: Maintain accuracy and precision in all aspects of your work.
- Communication: Excellent written and verbal communication abilities.
- English required; proficiency in Hausa is an added advantage
Preferred Start Date
As soon as possible
Job Location
Niger State, Nigeria
Benefits
Health insurance, paid time off
Contract Duration
1 Year
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
14 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund - Nigeria
Bilingual Construction and Deployments Project Manager (French & English)
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.
What You’ll Do
- Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
- Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
- Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
- Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
- Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
- Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
- Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
- Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.
What You’ll Bring
- A background in construction project management, civil works, engineering, or operations program management.
- At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
- Demonstrated ability to plan and execute projects under tight timelines and budgets.
- Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
- Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
- Strong organizational and problem-solving skills.
- Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
- Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions
- Must be bilingual in English and French, with strong verbal and written communication skills in both languages.
This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.
What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
Construction and Deployments Project Manager, Nigeria
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About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.
What You’ll Do
- Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
- Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
- Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
- Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
- Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
- Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
- Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
- Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.
What You’ll Bring
- A background in construction project management, civil works, engineering, or operations program management.
- At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
- Demonstrated ability to plan and execute projects under tight timelines and budgets.
- Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
- Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
- Strong organizational and problem-solving skills.
- Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
- Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions
This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.
What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
The Operations Excellence Manager plays a critical role in enhancing the efficiency, quality, and safety of Zipline’s operations. In this role, you will build and scale the quality, safety, and operational governance systems that enable country teams to run high-performing, compliant operations with strong local ownership. You’ll evolve the tools, standards, documentation, and training that drive consistent performance across operational sites, strengthen audit and incident management processes, and lead continuous improvement initiatives across the network. This role requires strong systems thinking and a scalability mindset. Reporting to the Country Head of Product, you’ll work closely with Nest Leads, Compliance Officers, Zipline Academy, and Engineering and Regulatory teams to raise operational standards while empowering country teams to execute locally.
What You’ll Do
Quality & Safety Governance Systems
- Design, maintain, and evolve Zipline’s global quality, safety, and compliance systems, including playbooks, manuals, and tools, to ensure consistent, compliant, and high-performing operations.
- Partner with internal stakeholders to establish and maintain governance structures, documentation standards, and oversight tools that enable nests to own execution.
- Define and track country-level quality and safety objectives, KPIs, and performance metrics in collaboration with leadership, driving accountability and data-driven improvement.
- Develop and oversee audit frameworks and tools that enable nests to self-assess compliance, while leading or supporting regulatory, safety, and customer audits, incident investigations, and root cause analyses.
- Collaborate closely with nest compliance teams to ensure consistent execution of global and regional standards.
Continuous Improvement, Scalability & Documentation
- Partner with Country Heads of Product and Nest Leads to refine SOPs, technical documentation, and workflows for greater efficiency and scalability.
- Work with the Excellence & Insights team to design metrics, dashboards, and oversight tools that enable Zipline to monitor and improve quality at scale.
- Identify opportunities to automate, standardize, or streamline processes so that quality improves as the business grows, without requiring more manual oversight.
Training & Capability Enablement
- Partner with Zipline Academy to develop and deliver scalable training programs on safety, and quality compliance best practices that ensures ownership at the nest level.
- Drive adoption of new standards, processes, and tools through effective change management and coaching.
- Ensure knowledge transfer, documentation, and tools are designed for replicability across new sites and markets.
What You’ll Bring
- 4+ years of experience in operations excellence, quality, or safety systems within a regulated industry (aviation, logistics, healthcare, or manufacturing).
- Experience leading continuous improvement or operational excellence programs.
- Proven ability to design systems, tools, or processes that improve quality and safety.
- Strong project management, communication, and stakeholder engagement skills.
- Highly proactive in identifying potential risks or gaps before they escalate, and confident in flagging them to leadership with actionable solutions.
- Mission-driven, adaptable, and energized by solving complex operational challenges.
- Certifications in Lean Six Sigma, Operational Excellence, or ISO standards are a plus.
What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Ready to apply?
Apply to Zipline
Implementation Officer (South East)
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Who We Are
Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.
What We Do
At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.
Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.
Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Anambra (Hybrid Model)
Job Purpose
The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.
Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.
Key Responsibilities
- Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
- Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
- Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
- Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
- Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
- Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
- Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
- Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
- Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.
Qualifications
- 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
- Proven track record of successfully onboarding customers to software platforms and driving product adoption
- Excellent communication and presentation skills with ability to train diverse audiences
- Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
- Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
- Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
- Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
- Technical aptitude and comfort with software tools
- Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)
Preferred Qualifications
- Experience creating training materials, documentation, or knowledge base content
- Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
- The candidate should be based in either Onitsha Central, or Onitsha - Awada / Obosi
About You
- You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
- You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
- You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
- You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
- You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
- You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
- You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
- You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it
What Success Looks Like
- 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
- Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
- Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
- Achieve a 4.5+ average rating score on post-onboarding surveys.
- Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
- Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
- You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience
What we can offer you
- Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
- Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
- Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with the recruiter.
- An interview with the hiring team.
- An interview with a member of our executive team.
Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Ready to apply?
Apply to Moniepoint
Implementation Officer (South South)
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Who We Are
Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.
What We Do
At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.
Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.
Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Delta State & Rivers State (Hybrid Model)
Job Purpose
The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.
Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.
Key Responsibilities
- Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
- Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
- Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
- Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
- Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
- Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
- Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
- Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
- Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.
Qualifications
- 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
- Proven track record of successfully onboarding customers to software platforms and driving product adoption
- Excellent communication and presentation skills with ability to train diverse audiences
- Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
- Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
- Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
- Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
- Technical aptitude and comfort with software tools
- Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)
Preferred Qualifications
- Experience creating training materials, documentation, or knowledge base content
- Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
- The candidate should be based in either Rivers - Obio/Akpor / East-West Rd, Iwofe / Ada George, Delta - Warri / Effurun / Ekpan, Asaba & Okpanam, or Agbor / Boji-Boji
About You
- You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
- You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
- You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
- You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
- You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
- You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
- You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
- You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it
What Success Looks Like
- 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
- Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
- Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
- Achieve a 4.5+ average rating score on post-onboarding surveys.
- Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
- Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
- You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience
What we can offer you
- Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
- Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
- Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with the recruiter.
- An interview with the hiring team.
- An interview with a member of our executive team.
Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Ready to apply?
Apply to Moniepoint
Implementation Officer (North Central)
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Who We Are
Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.
What We Do
At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.
Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.
Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Kano (Hybrid Model)
Job Purpose
The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.
Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.
Key Responsibilities
- Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
- Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
- Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
- Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
- Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
- Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
- Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
- Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
- Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.
Qualifications
- 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
- Proven track record of successfully onboarding customers to software platforms and driving product adoption
- Excellent communication and presentation skills with ability to train diverse audiences
- Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
- Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
- Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
- Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
- Technical aptitude and comfort with software tools
- Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)
Preferred Qualifications
- Experience creating training materials, documentation, or knowledge base content
- Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
- The candidate should be based in either Kano Central, Kano - Ibrahim Taiwo & Kwari
About You
- You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
- You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
- You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
- You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
- You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
- You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
- You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
- You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it
What Success Looks Like
- 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
- Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
- Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
- Achieve a 4.5+ average rating score on post-onboarding surveys.
- Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
- Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
- You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience
What we can offer you
- Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
- Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
- Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with the recruiter.
- An interview with the hiring team.
- An interview with a member of our executive team.
Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Ready to apply?
Apply to Moniepoint
Nigeria Data & Automation Analyst
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking a skilled Data Analyst with 3+ years’ experience to lead analytics projects, build dashboards, and turn complex datasets into insights that drive One Acre Fund Nigeria’s growth and impact for smallholder farmers.
Responsibilities
- Design and lead medium- and high-complexity data projects.
- Plan and execute data projects aimed at answering big questions and solving difficult problems.
- Coordinate with stakeholders to define project scope, timelines, division of responsibility, and definition of success.
- Build and maintain medium- and high-complexity reports and dashboards
- Build workflows to automate repetitive tasks and reduce TAT spent on manual work
- Evaluate and communicate data quality limitations.
- Build reports according to our needs.
- Ensure existing reports on various platforms - Power BI, Superset, etc. – are constantly up to date.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- Highly developed conceptual reasoning capabilities, analytical and problem solving skills with proven ability to break down and frame strategic problems
- 2+ years of experience in data analytics
- SQL and Python or R competence
- Hands-on with workflow tools such as Zapier, Apps Script, or basic Python/SQL for data manipulation.
- Experience with data storytelling
- Knowledge of ETL ideas, tools, and data structures
Preferred Start Date
As soon as possible
Job Location
Abuja, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
17 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund - Nigeria
Regional Credit Manager
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Who we are:
Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.
About the role:
The Regional Credit Manager is saddled with the duty of managing a credit portfolio in an assigned geographic region. The Regional Credit Manager is expected to maintain a profitable loan portfolio and manage the field credit network in that region.
The Regional Credit Manager is a data driven and strategic leader that leverages on data to effectively guide his team towards meeting business and financial objectives. You would also be directly involved in managing key accounts in the region to ensure they perform and to eliminate churn.
The Regional Credit Manager must be an expert in credit risk, credit monitoring and credit analysis and should be able to distill this information into the field credit network under his/her management.
Job Responsibilities:
- Oversee and maintain a profitable loan portfolio within the assigned region.
- Drive achievement of loan disbursement targets for the region.
- Monitor portfolio performance and ensure loan defaults remain within acceptable thresholds.
- Supervise and support the regional field network to deliver on growth, profitability, and efficiency objectives.
- Ensure timely execution of all key credit field operations in compliance with internal policies and established SLAs.
- Provide management with strategic insights on regional credit performance, risks, and emerging opportunities.
- Build and maintain strong relationships with the sales network to support lending business expansion.
- Manage key accounts and foster long-term partnerships with major customers.
- Actively track the regional credit portfolio and implement proactive measures to mitigate default risks.
- Coach, train, and mentor the regional credit team to strengthen capacity and performance.
- Identify, recruit, develop, and retain top-performing talent within the regional credit network.
- Undertake other credit-related assignments as delegated by supervisors.
Qualifications and Skills
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field (Master’s degree or MBA is an added advantage).
- Minimum of 7–10 years’ experience in credit risk management, lending operations, or related roles, with at least 3–5 years in a supervisory or regional leadership capacity.
- Strong knowledge of credit analysis, loan underwriting, portfolio management, and collections strategies.
- Proven ability to manage large loan portfolios while maintaining profitability and minimizing default rates.
- Strong understanding of credit risk frameworks, regulatory requirements (CBN guidelines, IFRS 9, etc.), and industry best practices.
- Demonstrated track record in driving loan growth in retail, SME, or agent-based lending models.
- Strong data analysis and reporting skills; proficiency in Excel, credit MIS tools, and other financial systems.
- Excellent leadership and people management skills, with experience in building, mentoring, and retaining high-performing teams.
- Strong stakeholder management abilities, including collaboration with sales, operations, and risk teams.
- Analytical thinker with problem-solving skills and the ability to make sound credit decisions under pressure.
- Strong communication and presentation skills, with the ability to provide actionable insights to senior management.
- High ethical standards, integrity, and sound judgment in credit decision-making.
What to expect in the hiring process
- A preliminary phone call with the recruiter
- A technical interview with the hiring manager
- A behavioural and technical interview with a member of the Executive team
- All interview stages are virtual
Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Ready to apply?
Apply to Moniepoint
Nigeria Human Resources Specialist
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking an HR professional to strengthen people systems, performance management, and employee relations while partnering with leaders to support workforce stability, compliance, and organizational effectiveness at scale.
Responsibilities
Co-defining Vision and Implementing Strategy:
- Co-designing and implementing people strategies that proactively meet the organization’s workforce, performance, and compliance needs, including performance management, employee relations, talent management, HR operations, and policy implementation.
- Translating organizational goals into practical HR frameworks, tools, and processes that strengthen workforce effectiveness, accountability, and retention.
- Proactively identifying people-related risks (e.g., performance gaps, attrition trends, compliance issues) and advising leadership on mitigation actions before they impact delivery.
- Driving consistent and compliant application of HR policies and procedures across departments and locations.
Learning and Development:
- Collaborate on creating L&D solutions to support organizational change and development as outlined in the annual L&D strategy
- Manage the annual L&D Training tracker database, providing regular reports to line managers and supervisors on training administered and new training topics for review.
Performance Management:
- Lead the operational delivery and continuous improvement of the Annual PDR cycle, ensuring consistency, fairness, and data integrity.
- Partner with managers to address performance gaps and support improvement plans.
Employee Relations:
- Act as a key advisor to managers on employee relations matters, HR policies, and labor regulations.
- Support investigations, documentation, and resolution of employee relations cases.
- Promote consistent and equitable application of HR policies across departments
Talent Management and Workforce Support
- Support probation management, confirmations, promotions, internal transfers, and workforce movements.
- Partner with recruitment and hiring managers to support workforce planning and staffing decisions.
- Ensure accuracy and integrity of employee lifecycle data across HR systems.
HR Operations, Data and Reporting
- Manage HR trackers, dashboards, and reports to provide visibility on key people metrics.
- Prepare regular insights for the People Lead on headcount, attrition, performance outcomes, and compliance risks.
- Support contract administration, HR system updates, and documentation management.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- Seeking an experienced professional with over 7+ years of experience in human resources principles, practices and legislation. Strong understanding of HR, particularly as an HRBP.
- Human Resources Practice: Strong practical knowledge of core HR functions including performance management, employee relations, talent management, HR operations, and policy implementation, aligned with organizational goals and compliance requirements.
- Data Analysis: Strong analytical skills for assessing training effectiveness, tracking progress, and providing data-driven insights for improvement.
- Communication: Excellent written and verbal communication skills, particularly for designing training content and facilitating learning sessions.
- HR Systems & Database Management: Proficiency in managing HR databases and information systems, ensuring data accuracy, and generating reports to support compliance, reporting, and workforce planning.
- Team Collaboration: Demonstrated ability to collaborate effectively with colleagues and other team members, contributing to a positive working environment.
- Problem Solving: Creative and critical thinking skills to identify issues, propose solutions, and continually improve learning and development processes
- Leadership and Supervision: Capable of providing leadership and support to team members, including coordinating training sessions and managing training resources.
- Project Management: Proven ability to manage projects, including planning, execution, and monitoring, often involving multiple stakeholders and resources.
Preferred Start Date
As soon as possible
Job Location
Minna, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
17 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
Nigeria Agronomy Specialist
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking an exceptional Agronomy researcher with 3-5+ years of experience creating impactful solutions to join our team to increase our impact per farmer by recommending products that can improve resilience and livelihood of farming households.
Responsibilities
Research
- Literature reviews, rapid evidence assessments, expert consultation etc. to identify impactful agricultural innovations
Trial Design and Management
- Design efficient on-station (Phase 1) and on-farm (Phase 2) trials with global team members to generate rigorous data and insights needed to inform program decision making.
- Lead all required operational steps for successful trial planning and execution, including site selection, input calculation, ordering and distribution.
- Develop trial activity and data collection protocols to guide and ensure high standards of trial execution and data collection (this may include the development of mobile data collection surveys).
- Prepare and manage a trial pipeline according to available trial capacities.
- Ensure the trial team (i.e. officers, managers and coordinators) is efficiently and continuously trained to ensure high quality trial execution.
- Ensure high quality data collection and trouble-shoot trial execution when needed.
- Conduct regular field visits.
- Implement continual improvements in trial management and coordination based on lessons-learned.
Data Analysis and Reporting
- Use statistical softwares like STATA or R to analyze trial data with moderate support of department leadership.
- Use trial data to prepare impact models and provide actionable recommendations for program decision-makers.
Team Management and Capacity Building
- Lead weekly check-ins for field staff to discuss challenges, support task prioritization and monitor their key performance indicators (KPIs).
- Draft professional development plans and facilitate bi-annual performance reviews.
- Conduct unbiased hiring and management of team.
- Liaise independently with external departments within One Acre Fund on efficient trial planning and execution.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- A minimum of Bachelor's Degree or equivalent in the field of Agriculture, Rural Livelihood or any relevant field (mandatory), a Master’s Degree is preferred.
- Proficient in data analysis with experience using STATA, R or any other relevant statistical software.
- 3-5 years of practical experience working in Project Management is required, previous experience in Agricultural Research is a plus.
- Proven ability to teach/mentor others.
- Fluency in Microsoft Packages like Powerpoint, Excel and Word.
- Willingness to live and work in rural areas close to our farmers.
- Willingness to frequently travel to trial sites across our area of operation.
Preferred Start Date
As soon as possible
Job Location
Minna, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
31 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
Nigeria Data Quality Coordinator
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking a detail-oriented data professional to own survey design, data quality, and analysis within One Acre Fund's MEL team, working closely with field teams to ensure accurate, timely data that informs program decisions and improves impact for farmers.
Responsibilities
Survey Development and Programming
- Program surveys in CommCare with little support and ensure all data quality controls (display conditions, validation conditions, warning messages) are in place before rollout.
- Respond to feedback from the field team and improve CommCare surveys based on challenges during survey implementation.
- Test all surveys before data collection.
- Stay up-to-date with CommCare features, and ensure surveys incorporate all needed features for maximum efficiency and high data quality.
Data Quality Management
- Perform error-checking analysis on all ongoing surveys.
- Analyze back-check data and communicate results to the field team to help improve data quality.
- Develop running error trackers and communicate with the field team to understand and correct errors.
- Communicate error check and back check results to the field team and management to improve data quality.
KPI, Inventory and Performance Tracking
- Maintain the MEL team's goals tracker: keep track of survey completion rates, backcheck completion rates, and survey errors and corrections.
- Use CommCare to calculate KPIs (incl. automation using Zapier), with minimal to no manager support.
- Produce KPI reports and share with field teams (incl. automation using Zapier), with minimal to no manager support.
- Keep track of inventory and resolve technical problems with departmental tablets.
Data Cleaning and Analysis
- Analyze quantitative summary statistics in Excel and/or Stata and prepare results tables for results communication.
- Perform qualitative data analysis of focus group and interview transcripts.
- Create export in CommCare, with no manager support.
- Manage variable renaming process (incl. renaming variables, as per existing guidance) within Stata, with minimal manager support.
Training and Mentoring
- Train enumerators on survey best practices before each survey rollout.
- Act as a role model and mentor to field supervisors and enumerators.
- You may be responsible for managing Field Supervisors.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- Bachelor’s degree in Statistics, Economics, Computer Science, Information Management, or a related field.
- Minimum of 3 years of proven experience in data analysis, data cleaning, and data quality management.
- Knowledge of Excel (complex formulas, pivot tables, data visualization).
- Strong proficiency in statistical software, specifically Stata.
- Experience with mobile data collection tools like CommCare (including survey design and programming).
- Familiarity with automation tools like Zapier.
- Demonstrated ability to design, program, and deploy surveys and data collection instruments.
- Strong ability to troubleshoot technical issues independently.
- Exceptional organizational skills with the ability to create structure out of chaotic workflows and manage multiple data streams.
- A rigorous approach to data accuracy and quality assurance.
- Ability to work autonomously, take ownership of projects, and drive them to completion.
Preferred Start Date
As soon as possible
Job Location
Minna, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
24 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund - Nigeria
Nigeria Trees Specialist
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About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.
About the Role
Seeking an innovative professional with 3+ years of experience designing and scaling agricultural projects to help us answer one critical question: How do we serve farmers better with Trees?
Responsibilities
Trial Design
- Lead the design and planning of operational trials to answer program-level questions on seedling production, planting techniques, and seedling survival rates.
- Lead site-specific species matching exercises to ensure the right species are raised and planted in the right locations.
- Define trial objectives, protocols, and data collection plans in collaboration with Impact Innovations.
- Build trial project plans, timelines, budgets, and KPI trackers to ensure effective execution.
- Analyze trial results and generate actionable insights to inform program strategy, species portfolio selection, and long-term program design.
- Own and maintain the Trees Product Portfolio Strategy, by implementing robust validation and oversight processes prior to introducing new species to ensure ecological suitability, operational feasibility, and program impact.
Field Execution
- Oversee program rollout across regions, ensuring adherence to timelines and quality standards.
- Support delivery of OAF business goals at state level, liaising with other departments within the programs division to understand pain points and provide support.
- Go to Gemba regularly to meet with farmers and field teams in order to build fluency on field level operations and farmer insights, resolve challenges and improve program delivery.
- Lead seeds aggregation trials and other scale initiatives to derisk operations and ensure timely availability of input materials.
- Own and maintain the Trees risk map, rolling out frequent engagements with field team and Trees leadership to gather emerging risk concerns and design mitigation pathways.
Farmer Experience
- Lead SBCC (Social and Behavior Change Communication) initiatives to improve farmer planting practices and adoption.
- Conduct field assessments to evaluate farmer experience and outcomes.
- Identify and implement operational improvements that enhance farmer adoption, tree planting, survival, and farmer satisfaction.
- Test and refine farmer-support pathways including training, tools, engagement methods, and incentives.
Cross-Team Collaboration
- Collaborate with other teams including market access, business innovations, impact innovations, programs division, and global teams to align field insights with market opportunities.
- Support intra and cross-departmental initiatives on nursery practices, new species, distribution models, and farmer education.
- Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways
Team Training
- Develop and deliver training programs for field teams to improve scale and strengthen impact
- Build capacity of teams to adopt improved practices and ensure consistency across regions
Talent Management
- Support recruitment efforts and lead execution of recruitment plans at state or regional level
- Lead, coordinate, and motivate team to achieve objectives and maintain high performance.
- Set clear goals, monitor performance with at least two performance development reviews annually,, and provide timely feedback to guide performance improvement.
- Foster a culture of learning, collaboration, and continuous improvement within teams.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 3+ years of relevant professional work experience, including leading teams.
- University degree in agriculture, forestry, development studies, environmental science, or related field.
- R&D & Trials: Proven experience designing and scaling forestry/agronomy trials, pilots, and innovation programs.
- Horticultural Mastery: Deep knowledge of nursery management, climate-smart agroforestry, and pest/disease control.
- Data-Driven Insights: Skilled in monitoring, reporting, and analyzing trial results to provide actionable recommendations.
- Program Scaling: Expert in designing and rolling out sustainable farmer and nursery models.
- Field Management: Experienced in leading multidisciplinary teams within complex rural environments.
- Strategic Execution: Highly organized, self-driven leader capable of managing competing priorities and cross-functional collaboration.
Preferred Start Date
As soon as possible
Job Location
Bauchi, Nigeria
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Nigeria.
Application Deadline
25 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund