Who We Are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

What We Do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

Curious about what makes Moniepoint an incredible place to work?  Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the Role

The Head of POS Hardware & Repair is a strategic technical leadership role focused on ensuring the quality, reliability, and serviceability of all Point of Sale (POS) hardware devices used by the company. This individual acts as the primary technical liaison with POS manufacturers, driving design and component selection to meet rigorous company standards and optimize for easy, cost-effective repair in the Nigerian market. This role directly manages and oversees all POS device repair operations.

Key Responsibilities

1. POS Hardware Quality Assurance & Design Strategy

• Manufacturer Liaison: Serve as the main technical point of contact with all POS hardware manufacturers.
• Design Adherence & Vetting: Rigorously review and audit manufacturer design specifications and component lists to ensure strict adherence to the company's recommended designs, quality standards, and use of robust, reliable components.
• Design for Serviceability (DFS): Proactively recommend specific design updates, modifications, and material changes to manufacturers that simplify repair processes, reduce component costs, and improve the Mean Time to Repair (MTTR).
• Component Reliability: Evaluate and approve critical hardware components (e.g., batteries, screens, printers) based on reliability data, failure rates, and long-term supply stability.
• Failure Analysis: Partner with Engineering/Data teams to conduct root cause analysis (RCA) on recurring hardware failures and translate these findings into concrete, mandatory design improvements for manufacturers.

2. Local Market Adaptation & Relevance (Nigeria Focus)

• Market Insight: Maintain deep, continuous awareness of the operational reality, environmental conditions, and logistical challenges specific to the Nigerian market.
• Design Recommendation: Translate local environmental and usage data (e.g., power fluctuations, dust, handling) into practical design requirements (e.g., ruggedization, better component protection) for manufacturers.
• Spare Part Management: Define and validate the list of required spare parts that must be provided by the manufacturer, ensuring they are the most critical and highest-failure-rate components suitable for the local repair environment.

3. POS Repair Operations Oversight

• Repair Strategy: Define the strategy and operational model for all POS device repair operations, including internal repair centers and outsourced service providers.
• Performance Management: Manage and monitor the performance of the repair function against key metrics, focusing intensely on reducing Mean Time to Repair (MTTR) and improving the First-Time Fix Rate.
• Process Standardization: Develop and enforce standardized repair procedures, diagnostics, and quality control (QC) protocols to ensure consistent, high-quality repair outputs across all channels.
• Tooling & Training: Approve and oversee the technical training and certification of all repair technicians and ensure they have the necessary diagnostic equipment and tools.
• Repair Data Reporting: Establish a robust reporting structure for tracking component failure rates, repair costs, and inventory of parts used in repair to inform future design changes.

Qualifications and Experience

• Education: Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechatronics, or a closely related technical field.
• Experience: Minimum of 8+ years of experience in hardware engineering, quality control, technical operations, or product service management, with at least 3 years in a leadership role.
• Technical Expertise: Deep, hands-on knowledge of embedded systems, circuit board components, electronic repair methodologies, and diagnostic tools, particularly within the POS, terminal, or embedded payment device space.
• Manufacturer Management: Proven track record of successfully managing technical relationships with international hardware manufacturers, including design review and quality auditing processes.
• Operational Acumen: Experience managing complex repair/service operations, with a strong focus on KPIs like MTTR, Cost-of-Repair, and Failure Rate analysis.
• Market Knowledge (Highly Preferred): Direct experience with hardware deployment and service operations in the Nigerian or similar emerging markets, understanding the unique environmental and logistical constraints.
• Soft Skills: Exceptional negotiation, technical communication, and analytical skills.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the hiring team.
• An interview with a member of our executive team. 

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Jumia Global is the cross-border business of Jumia, mainly working with Chinese vendors. We are looking for someone full time in NG to be the bridge between commercials, operations and logistics teams. 

What you will be doing:

Monitoring imports 

• Booking delivery pre-alerts based on the capacities of the Warehouse  
• Strive to achieve a 100% Accuracy Rate (qty received/qty inbounded) 
• Ensure the efficiency of Inbound processes (QCs and processing time) 

Handling Inbound Issues

• Ensure all inbound issues (ex: CO excess quantity, wrong content, etc) are properly recorded in the tracker 
• Fix all the issues that do not need the involvement of the KAMs or Sellers (Create new COs, change pictures of the product, etc)
• Communicate with KAMs to solve the issues that need their involvement

Perform stock operations in accordance with Inventory, CC and QC reports

• Exit and transfer of old stock for RTV
• Remove items that were inbounded under incorrect references and re-inbound under the correct ones
• Remove from stock any items spotted as counterfeit or prohibited

Ensure adherence to the RTV process

• Check that defective items are included in the RTV process
• Ensure that the Aftersales waits for a period of 21 days before proceeding to forfeit the items
• Rectify the mistakes if items are forfeited before the 21-day deadline

Participate in improving the seller and customer experience 

• Assist CXP & VXP in handling customer/seller queries related to JG 
• Pro-actively improve the content of the skus 

What we are looking for:

• Experience working in Jumia Supply Chain teams 
• Fluent in English (written and spoken)
• Attention to Detail
• Excel proficiency
• Proactive mindset and willingness to solve problems 

• Deadline for applications: 27-03-2026
• Round of Interviews:
  1. Technical Meeting with your potential manager
  2. Technical Meeting with your potential functional manager
  3. HR Meeting with our Talent Acquisition team

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking a detail-oriented data professional to own survey design, data quality, and analysis within One Acre Fund's MEL team, working closely with field teams to ensure accurate, timely data that informs program decisions and improves impact for farmers.

Responsibilities

Survey Development and Programming

• Program surveys in CommCare with little support and ensure all data quality controls (display conditions, validation conditions, warning messages) are in place before rollout.
• Respond to feedback from the field team and improve CommCare surveys based on challenges during survey implementation.
• Test all surveys before data collection.
• Stay up-to-date with CommCare features, and ensure surveys incorporate all needed features for maximum efficiency and high data quality.

Data Quality Management

• Perform error-checking analysis on all ongoing surveys.
• Analyze back-check data and communicate results to the field team to help improve data quality.
• Develop running error trackers and communicate with the field team to understand and correct errors.
• Communicate error check and back check results to the field team and management to improve data quality.

KPI, Inventory and Performance Tracking

• Maintain the MEL team's goals tracker: keep track of survey completion rates, backcheck completion rates, and survey errors and corrections.
• Use CommCare to calculate KPIs (incl. automation using Zapier), with minimal to no manager support.
• Produce KPI reports and share with field teams (incl. automation using Zapier), with minimal to no manager support.
• Keep track of inventory and resolve technical problems with departmental tablets.

Data Cleaning and Analysis

• Analyze quantitative summary statistics in Excel and/or Stata and prepare results tables for results communication.
• Perform qualitative data analysis of focus group and interview transcripts.
• Create export in CommCare, with no manager support.
• Manage variable renaming process (incl. renaming variables, as per existing guidance) within Stata, with minimal manager support.

Training and Mentoring

• Train enumerators on survey best practices before each survey rollout.
• Act as a role model and mentor to field supervisors and enumerators.
• You may be responsible for managing Field Supervisors.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor’s degree in Statistics, Economics, Computer Science, Information Management, or a related field.
• Minimum of 3 years of proven experience in data analysis, data cleaning, and data quality management.
• Knowledge of Excel (complex formulas, pivot tables, data visualization).
• Strong proficiency in statistical software, specifically Stata.
• Experience with mobile data collection tools like CommCare (including survey design and programming).
• Familiarity with automation tools like Zapier.
•  Demonstrated ability to design, program, and deploy surveys and data collection instruments.
• Strong ability to troubleshoot technical issues independently.
• Exceptional organizational skills with the ability to create structure out of chaotic workflows and manage multiple data streams.
• A rigorous approach to data accuracy and quality assurance.
• Ability to work autonomously, take ownership of projects, and drive them to completion.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

24 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest-growing company in Africa. Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.

About the role

Engineering at Moniepoint is an inspired, customer-focused community dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers - kubernetes, docker etc.

We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience.

Curious about what makes Moniepoint an incredible place to work?
Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Position Overview

We are seeking an experienced Cloud Engineer to design, implement, and manage our multi-cloud infrastructure. The ideal candidate will have deep expertise in cloud platforms, container orchestration, infrastructure automation, CI/CD pipelines, and observability solutions, ensuring scalable, reliable, and cost-effective cloud operations across multiple cloud providers.

Principal Duties and Responsibilities

Cloud Infrastructure Management

• Design, deploy, and manage multi-cloud infrastructure across Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI)
• Architect and implement highly available, fault-tolerant, and scalable cloud solutions
• Manage cloud resources including compute instances and networking components
• Design and implement disaster recovery and business continuity plans for cloud workloads
• Migrate on-premises applications and services to cloud environments with minimal disruption
• Optimize cloud resource utilization and implement auto-scaling policies
• Maintain comprehensive documentation of cloud architectures, configurations, and runbooks

Kubernetes & Container Orchestration

• Design, deploy, and manage production-grade Kubernetes clusters across multiple cloud providers
• Implement and maintain container orchestration strategies for microservices architectures
• Configure and manage Kubernetes resource objects
• Manage Kubernetes cluster upgrades, scaling, and performance optimization
• Troubleshoot complex container and orchestration issues in production environments
• Implement multi-cluster and multi-region Kubernetes deployments for high availability

Service Mesh & Advanced Networking

• Design, deploy, and manage Istio service mesh for microservices communication and observability
• Configure Istio traffic management, including virtual services, destination rules, and gateways
• Implement advanced traffic routing (canary deployments, A/B testing, traffic splitting) using Istio
• Deploy and manage Istio observability components (telemetry, distributed tracing, service graphs)
• Implement circuit breaking, retries, timeouts, and fault injection for resilience testing
• Configure Istio ingress and egress gateways for external traffic management
• Monitor and optimize service mesh performance and resource utilization
• Implement multi-cluster service mesh architectures across different cloud providers

Reverse Proxy & Load Balancing

• Deploy, configure, and manage HAProxy for high-performance load balancing and reverse proxy
• Implement HAProxy ACLs, backend routing, health checks, and session persistence
• Design and implement Nginx as reverse proxy for web applications and API gateways
• Configure Nginx for rate limiting and request filtering
• Implement Nginx load balancing algorithms and upstream health monitoring
• Manage Nginx Plus features for advanced traffic management and monitoring
• Optimize HAProxy and Nginx performance for high-throughput environments

Infrastructure as Code & Configuration Management

• Develop and maintain infrastructure as code using Terraform
• Create reusable, modular Terraform configurations for various cloud resources and Implement Terraform state management and remote backends
• Design and implement configuration management solutions using Ansible
• Develop Ansible playbooks and roles for automated server provisioning and configuration
• Integrate Terraform and Ansible workflows for end-to-end infrastructure automation
• Implement infrastructure version control, code review processes, and GitOps practices
• Manage infrastructure drift detection and remediation
• Create and maintain infrastructure documentation and architecture diagrams
• Implement policy-as-code using tools like OPA (Open Policy Agent) or Sentinel

CI/CD Pipeline Management

• Design, implement, and maintain continuous integration pipelines using Jenkins and Harness
• Optimize build times and pipeline efficiency
• Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
• Configure Jenkins jobs, pipelines, and shared libraries for automated build, configure build agents, runners, and execution environments
• Implement Harness deployment pipelines for cloud-native applications
• Integrate CI/CD pipelines with version control systems (Git, GitHub, GitLab)
• Implement continuous deployment workflows using ArgoCD for Kubernetes-based applications
• Design and implement GitOps workflows with ArgoCD for declarative application delivery
• Manage ArgoCD application definitions, sync policies and multi-cluster deployments
• Implement progressive delivery strategies (blue-green deployments, canary releases) using ArgoCD

Message Streaming & Event-Driven Architecture

• Deploy and manage Apache Kafka clusters for real-time data streaming and event-driven architectures
• Configure Kafka topics, partitions, replication factors, and retention policies
• Implement Kafka Connect for data integration with various sources and sinks
• Monitor Kafka cluster health, performance metrics, and consumer lag
• Optimize Kafka performance for high-throughput and low-latency use cases
• Troubleshoot Kafka producer and consumer issues

Database & Proxy Management

• Deploy, configure, and manage ProxySQL for MySQL load balancing and high availability
• Implement query routing, caching, and connection pooling strategies using ProxySQL
• Optimize database performance through ProxySQL query analysis and optimization
• Implement database failover and disaster recovery using ProxySQL
• Monitor ProxySQL metrics and troubleshoot connection and performance issues
• Integrate ProxySQL with database clusters and replication topologies
• Implement database access security and audit logging through ProxySQL

Cloud Networking

• Design and implement cloud networking architectures, including VPCs, subnets, and network segmentation
• Configure and manage cloud load balancers (Application Load Balancers, Network Load Balancers, Cloud Load Balancing)
• Implement VPN connections, Direct Connect/Interconnect, and hybrid cloud networking solutions
• Implement network security controls, including security groups, network ACLs, and firewall rules
• Implement network monitoring and traffic analysis
• Troubleshoot complex networking issues across multi-cloud environments
• Design and implement private connectivity between cloud providers

Secrets Management & Security

• Configure and manage HashiCorp Vault for centralized secrets management across multi-cloud environments
• Configure Vault secret engines (KV, database, PKI, AWS, GCP, Azure dynamic secrets)
• Manage Vault high availability clusters and disaster recovery procedures
• Implement dynamic database credentials and secret rotation strategies
• Manage Vault encryption as a service for application-level encryption
• Implement Vault agent and sidecar injectors for Kubernetes workloads
• Migrate secrets from legacy systems to Vault

Qualifications, Competency & Skills Required

Education & Experience

• Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or related field
• Minimum of 5 years of proven experience in cloud engineering, DevOps, or platform engineering roles
• Hands-on experience managing production workloads across multiple cloud platforms
• Relevant cloud and technology certifications are highly desirable 

Technical Skills

Cloud Platforms (Required)

• Google Cloud Platform (GCP): Deep expertise in Compute Engine, GKE, Cloud Storage, Cloud SQL, VPC, Cloud Functions, Cloud Run, IAM
• Amazon Web Services (AWS): Proficiency in EC2, EKS, S3, RDS, VPC, Lambda, ECS, CloudFormation, IAM
• Microsoft Azure: Experience with Virtual Machines, AKS, Blob Storage, Azure SQL, Virtual Networks, Azure Functions, ARM templates
• Oracle Cloud Infrastructure (OCI): Familiarity with Compute, OKE, Object Storage, networking, and OCI-specific services
• Multi-cloud architecture design and implementation experience
• Cloud migration strategies and execution (lift-and-shift, re-platforming, re-architecting)

Container & Orchestration (Required)

• Expert-level Kubernetes knowledge, including cluster architecture, networking, storage, and security
• Hands-on experience with managed Kubernetes services (GKE, EKS, AKS)
• Proficiency in Docker containerization, image optimization, and registry management
• Experience with Helm charts for application packaging and deployment
• Knowledge of container runtime environments (containerd, CRI-O)

Service Mesh & Microservices (Required)

• Istio: Deep expertise in Istio architecture, deployment, and operations
• Istio traffic management (virtual services, destination rules, gateways, service entries)
• Istio security features (mTLS, authorization policies, peer authentication, request authentication)
• Istio observability and telemetry configuration
• Multi-cluster and multi-mesh deployments
• Service mesh troubleshooting and performance optimization
• Understanding of sidecar proxy patterns and Envoy proxy
• Experience with other service mesh solutions (Linkerd, Consul Connect) is a plus

Reverse Proxy & Load Balancing (Required)

• HAProxy Advanced configuration and management for load balancing and high availability
• Nginx Expert-level configuration as reverse proxy and API gateway
• Nginx rate limiting, and performance tuning
• Nginx load balancing algorithms and upstream configurations
• Experience with Nginx modules and custom configurations
• High availability configurations using keepalived, VRRP, or similar
• Integration with Kubernetes ingress controllers (Nginx Ingress, Istio Ingress)

Infrastructure as Code (Required)

• Advanced Terraform skills for multi-cloud infrastructure provisioning
• Terraform module development, state management, and workspace strategies
• Proficiency in Ansible for configuration management and automation
• Ansible playbook development, roles, and inventory management
• Experience with version control systems (Git) and GitOps workflows
• Infrastructure testing frameworks (Terratest, Kitchen-Terraform)

CI/CD Tools (Required)

• Jenkins: Pipeline development (declarative and scripted), shared libraries, plugin management
• Harness: Deployment pipeline configuration, workflow creation, approval gates
• ArgoCD: GitOps workflows, application synchronization, multi-cluster management
• Integration of CI/CD tools with Kubernetes and cloud platforms
• Automated testing and deployment strategies
• Artifact repository management (Nexus, Artifactory, cloud-native registries)

Messaging & Streaming (Required)

• Apache Kafka architecture, cluster management, and operations
• Kafka topic design, partitioning strategies, and performance tuning
• Kafka Connect experience
• Experience with Kafka management tools (Kafka Manager, Cruise Control)
• Understanding of event-driven architectures and patterns

Database & Proxy Technologies (Required)

• ProxySQL configuration, management, and optimization
• MySQL database administration basics
• Understanding of database replication and clustering

Observability & Monitoring (Required)

• Prometheus metrics collection, PromQL, and alerting rules
• Grafana dashboard design and visualization techniques
• Log aggregation and analysis

Networking (Required)

• Deep understanding of TCP/IP, DNS, HTTP/HTTPS, and network protocols
• Cloud networking concepts (VPC, subnets, routing tables, NAT, VPN)
• Load balancing strategies and implementations
• Service discovery and DNS-based routing
• Network security and firewall configuration
• Software-defined networking (SDN) concepts

Scripting & Programming

• Proficient in scripting languages: Python, Bash
• Go or python programming basics for tooling development
• YAML and JSON for configuration management
• Understanding of software development best practices

Secrets Management (Required)

• HashiCorp Vault: Advanced knowledge of Vault architecture, deployment, and operations
• Vault authentication methods and integration with cloud providers and Kubernetes
• Vault secret engines (KV v1/v2, database, transit, cloud dynamic...

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A technical interview with the Hiring Manager
• A behavioural and technical interview with a member of the Executive team.