Who we are

Moniepoint Group is the fastest growing Fintech in Africa, as just ranked by Financial Times in 2024. Our mission is to drive financial inclusion and bring happiness to hundreds of millions of small businesses and individuals in Africa, by building Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.

We are Nigeria’s biggest merchant acquirer, and one of the biggest digital banks, with over 15 million customers, and 3,500+ team members. We are on an exciting journey of growth, and we are now looking for a passionate, experienced people leader to build and drive our global talent and performance management strategy across the entire company.

Job Purpose

The Contracts & HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date.

You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities.

Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust.

Key Responsibilities

• Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration.
• Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements.
• Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards.
• Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes.
• Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process.
• Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly.
• Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date.
• Contribute to the upkeep of template libraries, version control, and documentation logs.
• Respond to basic HR administration queries, routing more complex issues to the appropriate team.
• Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods.
• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.

Qualifications

• 1–3 years of experience in HR administration, People Operations, or an administrative support role.
• Basic understanding of HR documentation, employee records, and data accuracy requirements.
• Comfortable working with HR systems, spreadsheets, and document management tools.
• Strong attention to detail with the ability to spot inconsistencies quickly.

Preferred Qualifications

• Experience working in multi-country or fast-paced organisations.
• Familiarity with HRIS platforms and digital signature tools.
• Interest in HR operations, compliance, and process improvement.

About You

• You are organised, precise, and reliable, someone who takes pride in accuracy.
• You learn quickly and enjoy working with structured processes and templates.
• You communicate clearly and aren’t afraid to ask for clarification when needed.
• You understand the importance of confidentiality and careful handling of sensitive data.
• You enjoy supporting others and helping complex processes run smoothly.

What Success Looks Like 

• Contracts, letters, and records are processed accurately and within agreed timelines.
• HRIS and payroll data stay aligned due to careful updates and checks.
• Documentation libraries are organised, compliant, and consistently maintained.
• Audit reviews are smooth, with well-structured, accessible records.
• Colleagues trust your accuracy, responsiveness, and attention to detail.
• People Operations runs more efficiently because foundational admin work is consistently reliable.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• A 60 minute interview with the hiring manager, our Head of People Experience.
• An interview with our Chief People Officer
• An interview with our Group COO

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

Core Operations at TeamApt Limited is seeking a proactive and detail-oriented Operations Associate to join our dynamic team. At TeamApt, we are dedicated to digitizing financial services for Africa’s underserved and underbanked communities, driving financial inclusion through innovative solutions.

The Operations Associate will be responsible for managing and optimizing daily operational processes across Settlement, Reporting, Dispute Resolution, Fraud Operations, and Reconciliation. This role will ensure seamless execution of core operational activities, identify areas for improvement, and support business objectives by enhancing efficiency and compliance.

If this excites you, it excites us too and we would love to have you.

What you’ll get to do

1. Settlement Operations:

• Oversee the daily settlement of transactions, ensuring accurate and timely processing.
• Monitor settlement reports and escalate discrepancies to relevant teams for resolution.
• Work closely with banks and financial partners to ensure seamless fund movement.

2. Reporting & Data Analysis:

• Generate, review, and distribute operational reports, including transaction summaries, settlements, and dispute status reports.
• Analyze data to identify trends, inefficiencies, or operational risks and recommend improvements.
• Support internal teams with insightful operational analytics to enhance decision-making.

3. Dispute Resolution:

• Investigate and resolve transaction disputes, working closely with relevant stakeholders, including customer support, banks, and payment processors.
• Track dispute cases, ensuring resolution within agreed SLAs and compliance with regulatory guidelines.
• Recommend process enhancements to reduce dispute occurrences and improve response time.

4. Fraud Operations:

• Monitor transactions for suspicious activities, identifying potential fraud risks.
• Work with the fraud team to flag fraudulent transactions and support investigations.
• Assist in implementing fraud prevention measures to safeguard business operations.

5. Reconciliation:

• Support the reconciliation of transactions across multiple payment channels, identifying and resolving discrepancies.
• Ensure that all transactions match system records, settlement reports, and bank statements.
• Work closely with the finance and reconciliation teams to address any unresolved variances.

6. Process Improvement & Compliance:

• Continuously assess operational workflows, identifying inefficiencies and recommending process enhancements.
• Ensure all operational activities adhere to company policies, regulatory requirements, and industry best practices.
• Maintain and update Standard Operating Procedures (SOPs) to reflect current processes and improvements.

To succeed in this role, we think you should have

Qualifications:

• Education: Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
• Experience: Minimum of 2 years in operations, preferably in the fintech or financial services industry.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in MS Excel and data analytics tools.
• Excellent communication and collaboration abilities.
• High attention to detail and ability to work under pressure.
• Familiarity with settlement, dispute resolution, and reconciliation processes in fintech or banking.
• Experience in digital payments, banking operations, or financial technology.
• Knowledge of fraud detection and prevention techniques.
• Understanding of regulatory compliance in the financial sector.
• Experience with process improvement methodologies (Lean, Six Sigma, etc.).

Some of the technologies you’ll get to work with

• Jira & Confluence
• Microsoft Office

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• An interview with the member of the team
• An interview with the hiring manager

Devops Engineer

Location: Lagos, Nigeria (Remote)

Department: Devops

Reports To: Devops Lead

About Paystack

Paystack’s mission is to power African ambition. Over 300K of some of the most renowned businesses in Nigeria, as well as a growing number of merchants in South Africa, Ghana, and Kenya use Paystack’s modern payments gateway. They include the likes of MTN, Burger King, UPS, AXA Mansard Insurance, FairMoney, PiggyVest, FilmHouse Cinemas, Smile Communications, Air Peace Airlines, Crocs, Under Armour, Richemont Lifestyle Group (RLG), and many others.

In just over 9 years, our growing team has introduced a steady cadence of innovation within the online payments landscape, such as automated recurring payments, the ability for customers to pay directly from their bank accounts, automated chargebacks, and much more. We’ve been acquired by Stripe and are doubling down on the mission to help build out Africa’s payments infrastructure.

We’re obsessed with building the best place to work on the continent while accelerating digital commerce across Africa and we need your help!

Role Summary

As a Senior DevOps Engineer at Paystack, you will play a pivotal role in designing, implementing, and maintaining our cloud infrastructure, CI/CD pipelines, and automation frameworks. You will collaborate closely with cross-functional teams to optimise our development and deployment processes, improve system reliability, and drive continuous improvement initiatives. The ideal candidate will have a strong background in DevOps practices, cloud technologies, automation tools, database management, networking, and a passion for solving complex technical challenges.

Key responsibilities

• Owns projects end to end, often across teams.

• Design technical solutions that are scalable and maintainable

• Designs systems for high availability and fault tolerance.

• Builds end to end automation pipelines.

• Tackles ambiguous, high risk problems proactively.

• Introduces new ideas and simplifies complex systems.

• Designs secure systems, manages secrets and implements zero trust models.

• Participates in architectural evolution and software development activities.

• Help debug and diagnose issues that may arise in an intertwined distributed system environment.

• Owns CI/CD architecture, minimises downtime and ensures security

• Leads major incident response and postmortems

Requirements

• 5+ years of experience in a DevOps or Site Reliability Engineering (SRE) role.
• Deep Expertise with a variety of AWS services
• Experience with IAC and tools like Terraform, designing reusable modules and enforces standards
• Real world experience with Kubernetes at scale
• Experience writing scripts and automation using Python, Node.js, Bash, Golang
• Experience with networking concepts and protocols, including TCP/IP, DNS, HTTP/S, VPNs, etc.
• Experience building tooling to reduce occurrences of errors and improve engineering productivity
• Experience with CI/CD tooling like ArgoCD, Github Actions, etc.
• Experience working with and monitoring and alerting tools like Prometheus and Grafana.
• Ability to clearly articulate, implement and document design decisions

Beneficial

• Bachelor’s degree in Computer Science, Engineering, or a related field might be beneficial but not required
• Experience in the fintech industry or with payment processing systems
• Knowledge of cybersecurity best practices and compliance requirements (e.g., PCI DSS)
• Experience with machine learning and data analytics.

Soft Skills

• Impeccable problem-solving and analytical abilities
• Effective communication and collaboration skills
• High agency and the ability to work independently
• Adaptability and willingness to learn new technologies and tools

Team and Reporting Structure

The selected engineer will join a team of devops engineers and report directly to the lead devops engineer. You will work closely with other members of the department including members of the larger infrastructure and security teams and quite heavily with other product engineering teams.

Location and Work Environment

This position is based at our Nigeria office.

Benefits

• Competitive salary
• Stripe Equity compensation
• Interest-free loan (up to 30% of salary)
• Full medical coverage
• MacBook Pro
• Hybrid working environment
• Work from Home budget
• Monthly internet stipend
• Monthly well-being stipend
• Generous personal leave policy and annual slow days
• Fully covered parental leave and sabbatical policies
• Smart, kind colleagues who’re invested in your growth

Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

We started working in Nigeria in 2018, serving just 150 farmers. That figure grew year on year, and we now serve more than 300,000 farmers across three regions in Niger State: Minna, Mokwa, and Iseyin.

Between our tree program and a diverse staple crop program, xx staff are supporting farmers in Nigeria to grow their way to prosperity.

About the Role

Seeking a detail-oriented operations professional with 3–5 years’ experience to coordinate facilities, vendors, transport, and admin teams across locations, ensuring high service quality, cost control, and smooth day-to-day operations.

Responsibilities

Corporate Operations Delivery:

• Coordinate daily corporate operations across offices, track tasks and their timelines.

Facility Admin Operations Management (offices and Residential)

• Manage routine facilities operations, including cleaning, maintenance, inspections, and minor repairs across offices and residences
• Maintain schedules and supplies, track needs, and flag risks, delays, or recurring issues to ensure smooth operations.

Transport & Fleet Management:

• Coordinate staff, guest, and visitor transport across assigned states while managing vehicle logs, fuel records, and documentation
• Ensure vehicles are roadworthy, maintenance and compliance are up to date, and manage external transport providers, escalating any gaps as needed.

Visitor,  Guest, and Event Management

• Coordinate and support logistics for interview candidates, visiting staff from other country programs, and donors.
• Coordinate and facilitate logistics, accommodation, and meals for organizational events and initiatives such as team bonding activities, town halls, and field visits

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 2-3 years of experience in Administration, Facility or Office Management, or similar roles.
• Ability to plan, track, and support the delivery of operational projects, ensuring timelines and actions are followed through.
• Experience working with vendors and providing task direction to drivers, office assistants, and outsourced staff.
• Clear communication skills and ability to work effectively with cross-functional teams.
• Proficient in Microsoft Office Suite, especially Excel. Familiar with HR digital tools and reporting systems.

Preferred Start Date

As soon as possible

Job Location

Minna and Nasarawa, Nigeria

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

10 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.
As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role
The Risk Management Analyst is responsible for analyzing credit and portfolio data, monitoring risk exposures, and supporting data-driven lending decisions across Moniepoint’s ecosystem. The role combines credit risk expertise and data analytics to ensure portfolio quality, regulatory compliance, and sustainable growth.

Key Responsibilities

1. Portfolio Risk Monitoring

• Track and analyze portfolio performance metrics (PAR, NPL, roll rates, recoveries)
• Monitor delinquency trends (PAR 0, 30, 60, 90, 360)
• Identify early warning signals (EWS) and emerging risk patterns
  
  

1. Data Analysis & Reporting

• Extract, clean, and analyse large datasets from internal and external systems
• Develop risk dashboards and automated reports
• Provide daily, weekly, and monthly portfolio insights
  
  

1. Credit Decision Support

• Support underwriting with:
• Cash flow and behavioral analysis
• Customer risk profiling
• Provide data-backed recommendations on loan approvals, limits, and pricing

1. Risk Modeling & Analytics

• Support development of:
• Credit scoring models
• Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD)
• Conduct stress testing and scenario analysis
  
  

1. Portfolio Strategy & Optimization

• Segment portfolio by industry, geography, and customer type
• Recommend risk-based strategies to optimize growth and minimize losses
• Support collection and recovery strategies using data insights
• Create model for monitoring e.g. Vintage, Credit Risk Appetite, Atypical
• credit model, Exceptions model, IS-WAS Model, Transaction Matrix etc
  
  

1. Regulatory & Compliance Support

• Support reporting to regulators such as the Central Bank of Nigeria and credit bureau
• Assist with IFRS 9 Expected Credit Loss (ECL) calculations
• Ensure alignment with internal policies and risk frameworks
  
  

1. Systems & Process Improvement

• Improve data pipelines, reporting efficiency, and risk monitoring tools
• Collaborate with product, engineering, and credit teams
• Support automation of risk processes
  
  

Key Deliverables

• Portfolio risk reports (PAR, NPL, vintage analysis)
• Risk dashboards and performance trackers
• Early warning reports
• Stress testing and scenario outputs
• Credit decision insights and recommendations

Required Tools & Technologies
Data & Analytics

• Microsoft Excel (Advanced)
• SQL
• Python (Pandas, NumPy)
• Visualization & Reporting
• Power BI
• Tableau
• Database & Systems
• MySQL / PostgreSQL
• Core banking/loan systems (e.g., Temenos, Finacle)
• Risk & Statistical Tools
• SAS / R (optional)

Key Skills & Competencies

Technical Skills

• Strong data analysis and statistical skills
• SQL and data querying proficiency
• Dashboard and reporting development
• Understanding of risk modeling techniques

Risk Knowledge

• Credit risk lifecycle and lending processes
• Risk metrics (PAR, NPL, PD, LGD, EAD)
• Knowledge of IFRS 9

Soft Skills

• Strong analytical thinking
• Attention to detail
• Communication and storytelling with data
• Stakeholder management

Experience & Qualifications

• Bachelor’s degree in finance, Economics, Statistics, Mathematics, or related field
•  4 – 5+ years’ experience in credit risk, data analytics, or fintech risk roles
• Experience in financial services or fintech is an advantage
  
  

Key Performance Indicators (KPIs)

• Accuracy and timeliness of reports
• Portfolio quality improvement (PAR/NPL reduction)
• Effectiveness of risk insights in decision-making
• Efficiency gains through automation

What we can offer you

Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation - You’ll receive an attractive salary, pension, health insurance, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• A panel interview with the member of the team
• An executive interview with the hiring manager

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Onitsha, Anambra

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

At Moniepoint, we blend entrepreneurial drive, deep customer obsession, and modern technology to power the financial ambitions of millions across Africa. A critical component of this mission is access to capital; our Business Loans team has already empowered hundreds of thousands of Nigerian businesses.

The Legal Counsel, Credit Administration plays a pivotal role in enabling this mission. Every loan issued is underpinned by a robust legal framework, requiring precise documentation, thorough review and validation of customer information, and rigorous legal due diligence. This role is central to ensuring that all credit transactions are properly structured, enforceable, and compliant with applicable laws and internal policies.

The Legal Counsel, Credit Administration is a highly meticulous and detail-driven professional who partners closely with the business to structure, review, and safeguard loan contracts. They bring strong commercial awareness, risk judgment, and a solution-oriented mindset—working not as a barrier to growth, but as a trusted advisor who enables the business to scale responsibly while protecting Moniepoint’s legal and financial interests.

What you’ll do

• Draft, review, negotiate, and continuously improve loan documentation, including loan agreements, security documents, guarantees, and other credit-related legal instruments.
• Conduct legal due diligence on borrowers, guarantors, and collateral, including verification and validation of corporate, property, and identity documents.
• Ensure that all loan documentation is properly executed, perfected, stamped, and registered in accordance with applicable laws and regulatory requirements.
• Provide legal advisory support to the business loans, credit, recovery, and risk teams on all credit-related transactions and issues.
• Identify, assess, and proactively manage legal and regulatory risks associated with lending activities.
• Support the management of post-disbursement documentation, including tracking of outstanding conditions precedent and conditions subsequent.
• Liaise with external solicitors, regulators, registries, and other relevant third parties on matters relating to credit documentation, perfection, and enforcement.
• Maintain accurate and well-organized legal records for all credit transactions on approved systems and repositories.
• Contribute to the development, review, and continuous improvement of credit policies, standard templates, and legal processes.
• Collaborate cross-functionally with product, operations, risk, and compliance teams to streamline and automate credit documentation workflows.
• Stay abreast of changes in relevant laws, regulations, and industry standards affecting lending and credit administration, and proactively advise the business.

What you need to succeed

• Bachelor’s degree in Law (LL.B)
• 4–7 years of post-call experience, with demonstrable experience in banking, fintech, financial services, or a reputable law firm with a strong finance and commercial practice.
• Proven hands-on experience drafting, reviewing, and managing loan agreements, security instruments, guarantees, and other credit-related documentation.
• Strong working knowledge of Nigerian banking, finance, and credit-related laws and regulations, including BOFIA, CAMA, AML/CFT regulations, and data protection laws.
• Practical experience with perfection of security interests, including CAC filings, landed property registries, stamp duties, and other relevant regulatory filings.
• Solid understanding of credit risk, recovery processes, and enforcement of security interests.
• High attention to detail with the ability to manage large volumes of documentation efficiently and accurately.
• Strong commercial awareness with the ability to balance legal risk with business objectives.
• Strong stakeholder management skills with the ability to work cross-functionally with credit, risk, operations, and compliance teams.
• Good organizational and time management skills, with the ability to prioritize effectively in a fast-paced, high-volume environment.
• High ethical standards, sound judgment, and a strong sense of confidentiality and professionalism.

What you’ll get

• Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• Preliminary phone call with one of our recruiters.
• A panel technical interview with existing members of the Legal team.
• A behavioural, technical and cultural interview with a member of the Executive team.

About You and The Role

The Operations Excellence Manager plays a critical role in enhancing the efficiency, quality, and safety of Zipline’s operations. In this role, you will build and scale the quality, safety, and operational governance systems that enable country teams to run high-performing, compliant operations with strong local ownership. You’ll evolve the tools, standards, documentation, and training that drive consistent performance across operational sites, strengthen audit and incident management processes, and lead continuous improvement initiatives across the network. This role requires strong systems thinking and a scalability mindset. Reporting to the Country Head of Product, you’ll work closely with Nest Leads, Compliance Officers, Zipline Academy, and Engineering and Regulatory teams to raise operational standards while empowering country teams to execute locally.

What You’ll Do

Quality & Safety Governance Systems

• Design, maintain, and evolve Zipline’s global quality, safety, and compliance systems, including playbooks, manuals, and tools, to ensure consistent, compliant, and high-performing operations.
• Partner with internal stakeholders to establish and maintain governance structures, documentation standards, and oversight tools that enable nests to own execution.
• Define and track country-level quality and safety objectives, KPIs, and performance metrics in collaboration with leadership, driving accountability and data-driven improvement.
• Develop and oversee audit frameworks and tools that enable nests to self-assess compliance, while leading or supporting regulatory, safety, and customer audits, incident investigations, and root cause analyses.
• Collaborate closely with nest compliance teams to ensure consistent execution of global and regional standards.

Continuous Improvement, Scalability & Documentation

• Partner with Country Heads of Product and Nest Leads to refine SOPs, technical documentation, and workflows for greater efficiency and scalability.
• Work with the Excellence & Insights team to design metrics, dashboards, and oversight tools that enable Zipline to monitor and improve quality at scale.
• Identify opportunities to automate, standardize, or streamline processes so that quality improves as the business grows, without requiring more manual oversight.
  
  

Training & Capability Enablement

• Partner with Zipline Academy to develop and deliver scalable training programs on safety, and quality compliance best practices that ensures ownership at the nest level.
• Drive adoption of new standards, processes, and tools through effective change management and coaching.
• Ensure knowledge transfer, documentation, and tools are designed for replicability across new sites and markets.

What You’ll Bring

• 4+ years of experience in operations excellence, quality, or safety systems within a regulated industry (aviation, logistics, healthcare, or manufacturing). 
• Experience leading continuous improvement or operational excellence programs.
• Proven ability to design systems, tools, or processes that improve quality and safety.
• Strong project management, communication, and stakeholder engagement skills.
• Highly proactive in identifying potential risks or gaps before they escalate, and confident in flagging them to leadership with actionable solutions.
• Mission-driven, adaptable, and energized by solving complex operational challenges.
• Certifications in Lean Six Sigma, Operational Excellence, or ISO standards are a plus.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

You are the commercial architect behind Moniepoint’s most strategic deals. As our Senior Legal Counsel for Contracts, you ensure we move fast and innovate without compromising on security or compliance.

This role isn't just about "spotting risks"—it’s about finding creative, factual, and simple ways to help the business achieve its goals. You will lead our approach to complex technology agreements, corporate finance, and M&A, ensuring that every contract we sign reflects our mastery and protects our mission to create financial happiness.

Key Responsibilities

• Lead the Deal: Drive the drafting, negotiation, and execution of complex commercial agreements, from SaaS and licensing to payment partnerships.

• Master the Details: Provide clear, jargon-free legal guidance on contractual risk and liability. You explain the "why" behind the "what."

• Build for Scale: Create and maintain contract templates and playbooks that make our legal processes efficient and consistent across the globe.

• Protect our IP: Advise on intellectual property, licensing structures, and data protection to ensure Moniepoint’s innovations stay ours.

• Drive Growth: Lead legal support for corporate finance, including debt and equity financing, and manage the legal lifecycle of M&A and investment deals.

• Partner with Experts: Collaborate with finance, strategy, and external advisors to ensure our transactions are executed with precision.

• Operational Excellence: Monitor our contractual health, ensuring we meet our obligations and stay ahead of regulatory shifts.

Qualifications

• 8–11 years of experience in commercial law, with a focus on technology and complex contract negotiations.

• Bachelor of Laws (LL.B) and a Qualifying Certificate from the Nigerian Law School.

• Demonstrated success in leading corporate finance and M&A transactions.

• A deep understanding of the fintech or banking regulatory landscape.

• Mastery in drafting documents that are clear, simple, and legally robust.

Preferred Qualifications

• Experience in a fast-growth scale-up or global fintech environment.

• Proven ability to manage high-value transactions across multiple jurisdictions.

About You

• You’re a Master of Context: You apply systems thinking to legal problems, balancing strict compliance with business reality.

• You’re Relatable: You don’t hide behind "legalese." You speak the same language as our product and business teams.

• You have Grit: You’re comfortable with the pressure of high-stakes deals and have the momentum to see them through to the finish line.

• You’re Honest: You tell us the truth about risks, but you always bring a solution to the table.

• You’re a Creator: You enjoy building better systems, not just following old ones.

What Success Looks Like (6–12 Months)

• Efficient Playbooks: You’ve launched a suite of contract templates that have reduced negotiation time for our commercial teams.

• Seamless M&A: You’ve successfully led the legal workstream for at least one major strategic transaction or financing round.

• Trusted Partnership: Business leaders view you as a "growth enabler" rather than a "blocker," seeking your advice early in the deal-making process.

• Risk Clarity: Our contractual risk profile is clearly documented, understood by the board, and managed proactively.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Summary

The Lead, Corporate Credit Risk Management is responsible for developing, implementing, and managing our credit risk framework to ensure sustainable portfolio growth, asset quality preservation, and regulatory compliance. The role oversees end-to-end credit risk management across retail, SME, and digital lending products and acts in the capacity of Head of Credit Risk, providing strategic direction, oversight, and independent challenge to business units.

Key Responsibilities

Credit Risk Strategy & Governance

• Develop and implement the Bank’s Credit Risk Strategy in line with Moniepoint’s risk appetite, business objectives, and CBN Prudential Guidelines.
• Provide leadership oversight of credit risk management 
• Ensure credit risk considerations are embedded in product design, pricing, underwriting, and portfolio growth strategies.
• Serve as a key advisor to Executive Management and the Board on credit risk exposures, trends, and emerging risks.
• Support the Board Finance, Audit and Risk Committee (FARCo) with regular credit risk reports and insights.
• Stay abreast of fintech and digital lending trends impacting credit risk management.

Credit Policy & Underwriting Framework

• Develop, review, and maintain the Bank’s Credit Risk Policies, underwriting standards, and approval authorities.
• Ensure all lending activities comply with approved credit policies, regulatory requirements, and internal risk standards.
• Oversee credit scoring models, decision engines, and manual underwriting processes for digital and non-digital loans.
• Ensure appropriate segregation of duties between origination, approval, and disbursement processes.
• Periodically review lending limits, sectoral exposures, and concentration risks, to ensure compliance with credit policies and risk appetite\
• Oversee the use of data, analytics, and alternative data sources to enhance credit decisioning.
• Ensure credit risk controls are embedded within digital platforms, APIs, and automated workflows.
• Review and validate changes to credit models, decision rules, and lending systems

Portfolio Monitoring & Asset Quality Management

• Monitor credit portfolio performance across products, channels, and customer segments.
• Track key portfolio metrics including delinquency ratios, non-performing loans (NPLs), roll rates, vintage analysis, and write-offs.
• Identify early warning signals and emerging credit risks, recommending timely corrective actions.
• Oversee remedial management strategies, restructuring, recoveries, and collections escalation frameworks.
• Ensure adequacy of loan loss provisioning in line with regulatory and accounting standards.

Credit Risk Analytics & Reporting

• Develop robust credit risk dashboards and management information systems (MIS).
• Provide accurate and timely credit risk reports to:
  • Chief Risk Officer
  • Executive Management
  • Board Finance, Audit and Risk Committee (FARCo)
• Perform stress testing and scenario analysis on the loan portfolio.
• Support regulatory reporting and supervisory examinations relating to credit risk.

Regulatory Compliance & Stakeholder Engagement

• Ensure full compliance with:
  • CBN Prudential Guidelines for MFBs
  • IFRS 9 (where applicable)
  • Consumer protection and fair lending requirements
• Act as a key liaison with Internal Audit, External Auditors, Regulators, and Credit Bureaus on credit risk matters.
• Support regulatory examinations, audits, and implementation of audit recommendations.

Team Leadership & Cross-Functional Collaboration

• Lead and develop the Credit Risk team, ensuring clear roles, accountability, and performance management.
• Partner closely with Product, Operations, Collections, Finance, IT, and Business teams to ensure balanced risk-return outcomes.
• Provide guidance and training on credit risk principles, policy compliance, and risk ownership across the organization.
• Foster a strong credit risk culture focused on discipline, data-driven decisions, and sustainability.

Required Qualifications & Experience

Education

• Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field
• Master’s degree (MBA, MSc) is an advantage

Professional Certifications (Preferred)

• ACA, ACCA, FRM, PRM, or equivalent

Experience

• Minimum of 8–10 years experience in credit risk, lending, or risk management within banking, fintech, or financial services
• Proven experience managing credit risk portfolios, preferably in digital or SME lending
• Prior experience in a leadership or senior risk role is required

Core Competencies & Skills

• Strong understanding of credit risk frameworks and CBN regulations
• Advanced analytical and data interpretation skills
• Sound judgment and decision-making ability
• Strong stakeholder engagement and communication skills
• High ethical standards and independence
• Ability to operate in a fast-paced, technology-driven environment

What We Can Offer You

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.
As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Role Overview

The API & SQL Database Auditor is responsible for assessing the design, security, reliability, and compliance of application programming interfaces (APIs) and relational database systems. This role evaluates how data is accessed, processed, stored, and protected across applications, ensuring adherence to security standards, regulatory requirements, and internal controls.

Key Responsibilities 

Audit & Compliance

• Audit of Application Program Interfaces Security Controls.
• Audit REST, GraphQL, and internal APIs for governance, and compliance with organizational standards.
• Audit of Database Security Controls (e.g., MySQL, PostgreSQL, SQL Server, Oracle) for data integrity, availability, and confidentiality.
• Assess compliance with regulatory and industry frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR).
• Evaluate API versioning, lifecycle management, and deprecation controls.

Security & Risk Assessment

• Identify risks related to authentication, authorization, rate limiting, and input validation.
• Review protection mechanisms against common threats (e.g., injection attacks, broken object-level authorization).
• Evaluate encryption practices (in transit and at rest).
• Assess secrets management for database credentials and API keys.
• Review database patching, vulnerability management, and hardening practices.

Data Governance & Integrity

• Assess data classification, retention, and deletion policies.
• Review database schema design, constraints, indexing, and referential integrity controls.
• Evaluate logging, monitoring, and audit trails for data access and changes.
• Verify segregation of duties for database administration and application access.

Process & Controls Review

• Review backup, replication, and disaster recovery processes.
• Assess performance monitoring, capacity planning, and availability controls.
• Evaluate change management processes for schema and API changes.
• Review third-party API integrations and data-sharing agreements.

Reporting & Advisory

• Document audit findings with risk ratings and evidence.
• Provide clear, actionable remediation recommendations.
• Present findings to engineering, security, and data governance stakeholders.
• Track remediation progress and validate corrective actions.
• Participates in the other regular audits in the IT Audit Plan as assigned by the Head, IT Audit.

Skills & Competencies

• SQL (analysis, permissions, schema review)
• API documentation and testing tools (Postman, Swagger/OpenAPI)
• Database security controls (roles, grants, auditing)
• Logging and monitoring solutions
• Encryption and key management concepts
• Strong analytical and investigative skills
• Ability to translate technical risks into business impact
• Clear written documentation and reporting
• Professional skepticism and attention to detail
• Ability to collaborate with engineering and security teams

Qualifications 

• Minimum of a Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent experience).
• Certifications in one or more of the following will be an added advantage - CISA, ACA, CISSP, CISM, CRISC, MICROSOFT certifications, ORACLE, etc.
• Experience: Minimum of 5 years experience in application security, database administration, software engineering, or IT audit.
• Strong understanding of RESTful APIs and SQL-based databases.
• Experience reviewing authentication and authorization mechanisms (OAuth 2.0, JWT, API keys).
• Working knowledge of SQL querying and database security concepts.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
  

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Panel interview with a Manager
• Behavioral and technical interview with an Executive team member

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Bauchi

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

About the role

The Data Privacy & Protection Officer will support the Compliance Team in implementing and maintaining TeamApt’s Data Protection framework in compliance with the Nigeria Data Protection Act (NDPA) 2023, GAID, and other relevant Data Privacy regulations. The role provides day-to-day oversight in monitoring Data Processing activities, handling customer privacy rights requests, conducting awareness training, and supporting privacy risk management across TeamApt’s operations.

What you’ll get to do

Compliance & Governance

• Responsible for developing, implementing, and monitoring adherence to Data Privacy policies, procedures, and controls, including NDPA 2023, CBN regulations, and NDPC directives
• Ensures that all obligations are met with respect to lawful processing, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
• Maintain and regularly update the Record of Processing Activities (RoPA) and oversee the NDPC Data Protection Compliance Audit.

Data Subject Rights & Requests Management

• Coordinate and ensure timely, compliant responses to all Data Subject Access Requests (DSARs) and other individual rights requests.
• Manage data subject rights requests- including access, rectification, erasure, restriction, objection, and portability within statutory timelines.
• Develop and enforce the organisation's Data Protection Policy, Privacy Notice, Cookie Policy, Retention Policy, and all supporting privacy documentation.

Data Protection Impact Assessments (DPIA) & Risk Management

• Conduct and review DPIAs for new products, systems, and vendors. 
• Facilitate the identification and mitigation of Data Protection/Privacy risks and ensure technical measures are in place in collaboration with IT and Risk teams.

Training, Awareness & Capacity Building

• Execute privacy awareness campaigns and training across departments, including developing and maintaining learning materials.
• Monitor and interpret changes in Nigerian and International Data Protection laws

Third-Party Management

• Oversee third-party data processor due diligence, ensure Data Processing Agreements (DPAs) are in place with all vendors and partners, and manage ongoing compliance of processor relationships.
• Maintain the Vendor Data Processing Register and support contract reviews for privacy clauses.

Incident Management & Reporting

• Manage data breaches, maintain incident Registers and participate in post-incident reviews.
• Manage data breach response (documentation, investigation, regulatory reporting to NDPC within statutory timelines). 
• Ensure personal data elements are adequately protected within the organisation's security architecture, including encryption at rest and in transit, access controls, tokenisation of sensitive payment data, and audit logging
• Provide data protection oversight for the organisation's Business Continuity Planning (BCP) and Disaster Recovery (DR) programmes, ensuring personal data recoverability and minimised data loss objectives

Regulatory Engagement

• Prepare reports, documentation, and responses for the NDPC, and other regulators, also coordinate responses to NDPC’s notices, directives, and audits.
• Serve as a representative in all regulatory engagements with the NDPC, NITDA, NCC and other data-related matters.
• Manage and maintain all associated registrations, filings, renewals, and regulatory correspondence.

To succeed in this role, you should have experience in

• Excellent understanding of Data Privacy principles, risk management, and control frameworks.
• Familiarity with Data governance, Data lifecycle management, and financial customer data handling.
• High ethical standards and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and documentation skills.
• Tech savvy and familiarity with Data Governance software.
• Strong communication and report-writing skills.
• Analytical thinking and ability to spot compliance risks.
• Ability to work under supervision while taking initiative on assigned tasks.

Eligibility:

• Bachelor’s degree in Law, Information Technology, Computer Science, or related field.
• Minimum of 7–10 years of experience in Data Protection, IT GRC, Compliance, or Cybersecurity, preferably within financial services or regulated institutions.
• Professional certification like CIPP/E, CDPO or CIPM from accredited issuing bodies.
• Sound knowledge of the Nigeria Data Protection Act (NDPA 2023), NDPC Regulations, CBN IT Standards, and global Data Protection frameworks (e.g., GDPR).
• Strong analytical, communication, and stakeholder management skills

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A behavioural and technical interview with a member of the Executive team.

Moniepoint Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

The Tax Officer is a key guardian of Moniepoint’s financial integrity. Your mission is to ensure that as we scale and innovate, our tax obligations are met with absolute precision and transparency.

In this role, you aren't just filing returns; you are helping build the stable foundation that allows our products to provide financial happiness to millions. You bridge the gap between complex tax legislation and our day-to-day operations, ensuring we remain a reliable and compliant partner in every market we operate.

Key Responsibilities

Tax Compliance & Remittance

• Precise Computations: Prepare and review monthly, quarterly, and annual computations for VAT, WHT, CIT, and other statutory levies with a "right-first-time" mindset.
• Timely Execution: Own the end-to-end filing and remittance process for all federal and state tax obligations, ensuring we never miss a deadline.
• Ledger Integrity: Conduct regular reconciliations of tax ledgers and maintain meticulous documentation that serves as our "source of truth."

Audit Support & Regulatory Liaison

• Always Audit-Ready: Support tax audits and investigations by preparing clear evidence and walkthroughs for tax authorities.
• Relationship Management: Assist in managing correspondence with regulatory bodies, representing Moniepoint’s commitment to transparency and mastery.
• Proactive Monitoring: Stay ahead of the curve by tracking changes in tax laws and assessing how they impact our business model.

Internal Advisory & Process Improvement

• Stakeholder Partnership: Provide clear, jargon-free tax support to teams across Finance, Legal, HR, and Operations.
• Strategic Growth: Support the Head of Tax in providing tax-efficient guidance for new business transactions, M&A activities, and expansion plans.
• Building Better Systems: Help implement and automate tax controls and dashboards to reduce manual effort and human error.

Qualifications

• Minimum of 3 years of relevant experience in tax compliance or advisory (Fintech or Banking experience is a plus).
• Deep understanding of Nigerian tax laws and the practicalities of filing across multiple states.
• Proficiency in data analysis using Excel or Google Sheets—you should be comfortable turning raw data into clear tax schedules.
• Professional qualification (ICAN/ACCA) completed or in the final stages.

About You

• The Detail Detective: You have a high attention to detail. You notice the small discrepancy in a ledger before it becomes a big problem.
• The Translator: You can explain a "Development Levy" or "Deferred Tax" to a non-finance person in a way that makes sense.
• Reliable & Disciplined: You thrive on structure and deadlines. People know they can depend on you to get the filing done right and on time.
• Growth Mindset: You are eager to learn how tax intersects with innovative fintech products and complex corporate structures.

What Success Looks Like

• Zero Penalties: 100% of tax filings and remittances are completed accurately and on time, resulting in zero avoidable fines or interest.
• Seamless Audits: Internal and external tax audits are concluded with minimal findings due to your proactive documentation.
• Real-time Visibility: Our tax compliance tracker and dashboards are always updated, providing leadership with a clear view of our tax position.
• Internal Trust: Stakeholders across the company view the Tax team as a helpful partner that enables business rather than a bottleneck.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Acumen is seeking a highly motivated and experienced Impact Manager with at least 8 years of work experience to provide Reporting, Data and Analytics leadership at a regional level for a transformative business and economic empowerment programme across Africa with a strong focus on young women.

This role will be based out of Acumen office in Nairobi or Lagos with an expectation of working from office 3 days a week. Remote from other geographies is not an option.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. To learn more visit acumen.org.

About the role

As the Impact Manager: Reporting, Data and Analytics you will be responsible for designing and implementing the technology solution for the programmatic MEL framework. That is potentially adapting existing solutions like Salesforce and Google sheets, or creating/identifying new technology solutions, to ensure that the MEL framework has a functioning and efficient technology platform, routine reporting on key data points. We expect the role to focus on continual identification of system and data management and reporting improvements. We expect candidates to be highly technically efficient with data and software solutions with growing skills in the use of AI. 

You will work closely with the Impact Manager: Monitoring, Evaluation and learning. The Impact Manager: Monitoring, Evaluation and Learning will focus on MEL framework design and implementation and adaptive learning. 

Additionally, you will work closely with other Impact & Insight staff based in the UK and in East and West Africa. 

The postholder is expected to travel occasionally within the region. 

Accountabilities include: 

MEL framework design and implementation

• Support the implementation of the programmatic MEL framework (including MEL plan, data collection plan, data management plan, quality assurance protocols, results framework) through providing a functioning technology solution to support data collection, management and reporting 
• Work collaboratively with the Impact Manager: Monitoring, Evaluation and Learning to co-develop quarterly reporting processes and reports on key metrics and KPIs (including financial KPIs for companies), for sharing with a range of stakeholders (This role to focus on the technology platform e.g. Power BI or Airtable and develop dashboards)
• Carry out data analysis to derive insights in collaboration with the Impact Manager: MEL 
• Develop infographics using data visualisation software and tools 
• Close collaboration with Finance to quality assure and integrate finance data with impact data - including reporting on Impact Linked Finance initiatives

Programme data management 

• Ensure that data is collected and managed in line with best practices
• Liaise with Compliance and Legal team to ensure we are following best practices on data consent, use, management, retention, reporting, protection and security approaches. 
• Integrate data, from a range of data sources, to produce reports (through Power BI or similar)
• Be the point person for all impact data requests

Knowledge Management and Learning

• Set up an internal Knowledge Management system for the programme and co-develop the programme knowledge management system.
• Work closely with Programme Insights team to ensure lessons are captured and knowledge management processes are followed. 
• Work closely with the Programme Insights team to ensure qualitative data is managed in line with best practices. 
• Actively support any programmatic evaluations that are required by donors by ensuring all data needs are met

Capacity building - team and partners

• Capacity building team members to use technology for MEL implementation
• Capacity building partners (organisations) to engage with technology for reporting. 
• Development of training materials and training sessions to upskill staff and partners with a range of skills in this space
• Support lower capacity organisations to develop their own internal reporting systems in line with programmatic needs 
• Site visits to monitor partner data management and reporting systems
• Quarterly reporting on data quality from partners

Skills and qualifications

• At least  8 years of professional experience, including at least 3 years of experience in developing and managing data systems, MEL databases, and reporting tools
• Strong hands-on experience in Monitoring, Evaluation and Learning (MEL) for complex, multi-country programmes
• Demonstrated ability to strengthen the use of data for decision-making across different organisational levels
• Strong skills in data analysis and data visualisation
• Experience setting up routine reporting systems (actuals vs targets) for quarterly and annual reporting
• Experience using technology to support MEL in field and country contexts, including mobile data collection
• Experience working with compliance teams on data governance and best practices
• Experience building or using Salesforce-based data management and reporting systems
• Interest or experience in AI solutions or AI agents for MEL
• Experience in Impact Linked Finance / Value for Money / SROI / Cost–Benefit analysis
• Project management qualification
• Experience working in multi-country, matrix-managed environments
• Experience in gender and youth programmes or working with private sector partners
• Familiarity with Power BI, Airtable, Salesforce or similar tools

Location: Nairobi (East Africa) or Lagos (West Africa)  

Acumen is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of gender, age, differential ability, race, religion, sexual orientation, or background.

Applications will be reviewed and interviews scheduled on a rolling basis. 

#LI-ACU1

About Moniepoint

Everyone has a dream, and achieving that is key to their happiness. Moniepoint Inc is on a mission to provide financial happiness for people of the world by powering the dreams of businesses, their employees and customers. Since 2015, we have grown to 1500 employees and process over $100 billion annually for 1.8 million merchants through our all-in-one digital financial services platform. Moniepoint Inc through its subsidiaries which include Moniepoint MFB and TeamApt ltd offers payments, banking, credit and business management tools. We currently process the majority of the POS transactions in Nigeria and are Africa’s second-fastest-growing fintech.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

At Moniepoint, data is the lifeblood of our financial operating system. The Head of Data Governance is a senior leadership role responsible for ensuring that this lifeblood is high-quality, secure, and accessible. You will architect and champion the enterprise-wide data governance framework, transforming how 13 million+ people’s data is managed and protected.
Reporting to the Head of Enterprise Data, you aren't just a policy writer; you are a cultural catalyst. You will lead a "virtual team" of Data Stewards across the company, ensuring that while they sit within diverse units like Finance or Sales, they operate with a unified, gold-standard approach to data accountability.

About You

The Architect: You don't just see data; you see the structures that make it reliable. You enjoy building blueprints that balance strict compliance with the speed required by a fast-growing fintech.
The Influencer: You excel in a "Hub and Spoke" model. You can lead and inspire teams that don’t report to you directly, turning departmental data stewards into a cohesive community.
The Tech-Fluent Leader: You speak "Engineering" as well as you speak "Business." You understand how to automate governance so it becomes a feature of the workflow, not a bottleneck.
Ethical Guardian: You are passionate about data privacy (GDPR/NDPR) and believe that responsible data management is a competitive advantage, not just a regulatory chore.

What you will get to do:

1. Strategic Leadership & Framework Design

• Governance Roadmap: Develop and execute a long-term strategy that aligns with Moniepoint’s mission to build the financial OS for emerging markets.
• Policy & Standards: Author and maintain global policies (Privacy, Retention, Naming Conventions) that are clear, actionable, and "Regular Guy" friendly.
• Operating Model: Define our domain-driven structure and clarify data ownership across the company to eliminate ambiguity.

2. Functional Leadership of the Stewardship Team

• Orchestration: Direct the strategic priorities of Business Unit Data Stewards, ensuring they have the tools and training to succeed.
• Community Building: Create a "Data Governance Academy" to onboard, certify, and mentor stewards across the organization.
• KPI Alignment: Set the functional goals that define what "good" looks like for data quality within each business unit.

3. Tech Stack & Automation Ownership

• Platform Strategy: Select and manage our governance platforms (e.g., Atlan, Collibra, or Microsoft Purview), ensuring they integrate seamlessly with our data lake.
• Metamodel Design: Configure tools to link business terms to physical technical assets, creating a transparent data lineage.
• Governance-as-Code: Partner with Data Engineering to automate quality checks and PII masking within the CI/CD pipeline.

4. Risk, Compliance & Culture

• Enterprise DQ Reporting: Build "Data Health Dashboards" for the Executive team to provide visibility into our data reliability.
• Change Management: Lead the cultural shift from "data is IT’s problem" to "data is a strategic business asset."
• Literacy Programs: Develop workshops to empower non-technical staff to read, interpret, and respect data.

Qualifications:

• Experience: 9+ years of leadership experience in Data Governance, Data Engineering, or Data Strategy within a high-growth environment.
• Technical Proficiency: Advanced SQL and Python skills are essential. You should be comfortable auditing a data platform directly and working with APIs for automation.
• Framework Expertise: Deep knowledge of modern data architectures (Data Mesh, Data Vault 2.0) and how to apply governance within them.
• Regulatory Knowledge: Intimate familiarity with NDPR, GDPR, and fintech-specific data regulations.
• Education: A Bachelor degree in Computer Science, Engineering, Mathematics, or a related quantitative field (or equivalent practical experience).

What Success Looks Like

• Initial 6 Months: A defined Data Governance roadmap is approved, and the first "Data Health Dashboard" is live for critical data elements.
• The 1-Year Mark: Every major business unit has a certified Data Steward, and automated lineage is active for our core financial products.
• Culture: Data Governance is no longer viewed as a "blocker" but as the foundation that allows our product teams to build faster and safer.
  

What we can offer you

• Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical panel interview with Department Leads
• Technical take-home assessment
• A behavioral and technical interview with a member of the Executive team
• All interviews stages are Virtual

Technical Financial Crime Manager

About Paystack

Over the past nine years, Paystack has established itself as a pioneer in African fintech with a mission to help merchants get paid by anyone, anywhere in the world. Processing over $300 million in monthly transactions, our modern payments infrastructure supports tens of thousands of notable corporations, including MTN, Bolt, and Domino’s Pizza.

As we enter a phase of accelerated growth, we are seeking a Technical Financial Crime Manager to own, design, and scale our fraud and AML detection capabilities. This role sits at the intersection of data, engineering, and financial crime operations, with end-to-end accountability for ensuring our monitoring systems are technically robust, domain-accurate, and scalable across multiple markets.

This is a hands-on technical leadership role. You will define detection logic, guide system design, and directly influence how financial crime risk is identified and managed at Paystack, while also leading and developing high-performing fraud and AML teams.

What You’ll Do

As the Technical Financial Crime Manager, you will run the day-to-day fraud and AML detection stack; from data and rules to operational outcomes. You will combine deep technical expertise with financial crime domain knowledge to design effective monitoring systems, manage domain specialists, and ensure Paystack remains a safe, trusted payments platform.

You will be accountable for:

• The technical quality and effectiveness of fraud & AML monitoring logic
• The operating model and performance of Financial Crime Monitoring teams

Translating risk, regulatory, and business requirements into scalable detection systems

Key Responsibilities

Technical Ownership of Detection & Monitoring

• Define, build, test, and optimise fraud and AML detection rules, scenarios, thresholds, and models used in production systems.
• Translate complex datasets and domain insights into actionable detection logic embedded in monitoring and alerting platforms.
• Establish feedback loops between investigation outcomes and detection logic to continuously improve signal quality.
• Measure and manage detection performance using quantitative metrics (precision, recall, false positives, alert-to-case conversion, loss metrics).

Maintain structured, auditable documentation of rules, logic, assumptions, and changes.

Data Analysis, Modelling & Insights

• Analyse large, complex transactional and behavioural datasets to identify emerging fraud and AML risks across markets.
• Design and implement statistical models, machine learning approaches, and/or time-series analysis to enhance detection capabilities.
• Build and own dashboards and reporting frameworks tracking KPIs, SLAs, alert quality, investigator productivity, and risk outcomes.

Conduct trend analysis, root cause analysis, and deep dives on losses, typologies, and control gaps.

Financial Crime Oversight

• Own the end-to-end fraud and AML detection domain, ensuring alignment between prevention, detection, investigation, and remediation.
• Apply deep understanding of fraud typologies, AML/CTF risks, sanctions, and regulatory expectations to detection design.
• Manage the Fraud and AML operational teams (specialists and first-line managers) to ensure adequate coverage, capability and day-to-day execution. 
• Translate regulatory, partner, and audit requirements into scalable technical and operational controls.
• Stay ahead of evolving financial crime patterns, market-specific risks, and regulatory developments across Paystack’s footprint.

Tooling, Automation & Scale

• Partner with Product and Engineering to embed detection logic into core systems and improve monitoring, alerting, and case management tooling.
• Drive automation initiatives to reduce manual effort, improve consistency, and enable scale without compromising control quality.
• Identify and prioritise enhancements to monitoring platforms, workflows, and data pipelines.
• Ensure fraud and AML tooling evolves in line with transaction growth, new products, and new markets.

Operational Excellence

• Build and continuously improve operational processes, SLAs, KPIs, and quality frameworks across Fraud and AML teams.
• Use data and metrics to manage performance, capacity, and outcomes, ensuring teams operate efficiently and effectively.
• Identify gaps, risks, and inefficiencies, leading initiatives to strengthen controls and scale operations sustainably.
• Balance speed, quality, regulatory expectations, and customer experience in day-to-day decision-making.

Cross-Functional & Executive Collaboration

• Work closely with Product, Engineering, Data, Risk, Compliance, Legal, and Customer Operations. 
• Influence roadmap priorities related to fraud, AML, and financial crime tooling.
• Provide clear updates to senior stakeholders on operational performance, risks, and emerging issues

Support audits, partner reviews, and regulatory engagements as a subject matter expert.

Who We’re Looking For

Required 

• 7+ years in financial crime roles in payments, fintech, banking, or financial services.
• Strong technical expertise in data analysis, including advanced SQL and experience working with large, complex datasets.
• Expert Python skills, including experience with libraries such as pandas, NumPy, scikit-learn, statsmodels, and/or model pipelines.
• Proven experience designing, building, and tuning risk detection systems (fraud, AML, or similar).
• Solid understanding of statistical modelling, machine learning, and/or time-series forecasting, with experience deploying models into production or operational workflows.
• Ability to translate data insights into operational detection logic used by investigators and automated systems.
• Experience measuring and optimising detection performance using quantitative metrics.

Strong systems thinking: able to design scalable, maintainable monitoring frameworks rather than one-off rules.

• Deep understanding of financial crime typologies, fraud patterns, AML/CTF requirements, and regulatory obligations.
• Experience operating within fraud, AML, risk, or compliance functions in payments, fintech, or financial services.
• Proven experience leading and developing teams, including setting direction, coaching, and performance management.
• Ability to balance technical depth with practical operational decision-making.
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

High ownership mindset and comfort operating in ambiguous, high-growth environments.

Preferred

• Experience with dbt and modern analytics stacks.
• Experience with version control systems (GitHub).
• Experience with AI-assisted tooling or advanced analytics platforms.
• Familiarity with monitoring platforms, alerting systems, transaction screening, and case management tools.
• Experience working with OLTP (MySQL/PostgreSQL/SQL Server), OLAP (Redshift/BigQuery/Snowflake), and NoSQL (MongoDB) databases.
• Industry certifications such as ACAMS, ICA, CFE, CFCS, or similar.

Why This Role Matters

This role is foundational to Paystack’s ability to scale safely. You will define how financial crime detection works at Paystack, combining strong technical systems with sound domain judgment. Success in this role directly protects customers, merchants, partners, and the broader financial ecosystem while enabling Paystack’s continued growth across Africa and beyond.

This role is open to candidates based in Nigeria, Ghana, Kenya, or South Africa

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an HR professional to strengthen people systems, performance management, and employee relations while partnering with leaders to support workforce stability, compliance, and organizational effectiveness at scale.

Responsibilities

Co-defining Vision and Implementing Strategy:

• Co-designing and implementing people strategies that proactively meet the organization’s workforce, performance, and compliance needs, including performance management, employee relations, talent management, HR operations, and policy implementation.
• Translating organizational goals into practical HR frameworks, tools, and processes that strengthen workforce effectiveness, accountability, and retention.
• Proactively identifying people-related risks (e.g., performance gaps, attrition trends, compliance issues) and advising leadership on mitigation actions before they impact delivery.
• Driving consistent and compliant application of HR policies and procedures across departments and locations.

Learning and Development:

• Collaborate on creating L&D solutions to support organizational change and development as outlined in the annual L&D strategy
• Manage the annual L&D Training tracker database, providing regular reports to line managers and supervisors on training administered and new training topics for review.

Performance Management:

• Lead the operational delivery and continuous improvement of the Annual PDR cycle, ensuring consistency, fairness, and data integrity.
• Partner with managers to address performance gaps and support improvement plans.

Employee Relations:

• Act as a key advisor to managers on employee relations matters, HR policies, and labor regulations.
• Support investigations, documentation, and resolution of employee relations cases.
• Promote consistent and equitable application of HR policies across departments

Talent Management and  Workforce Support

• Support probation management, confirmations, promotions, internal transfers, and workforce movements.
• Partner with recruitment and hiring managers to support workforce planning and staffing decisions.
• Ensure accuracy and integrity of employee lifecycle data across HR systems.

HR Operations, Data and Reporting

• Manage HR trackers, dashboards, and reports to provide visibility on key people metrics.
• Prepare regular insights for the People Lead on headcount, attrition, performance outcomes, and compliance risks.
• Support contract administration, HR system updates, and documentation management.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Seeking an experienced professional with over 7+ years of experience in human resources principles, practices and legislation. Strong understanding of HR, particularly as an HRBP.
• Human Resources Practice: Strong practical knowledge of core HR functions including performance management, employee relations, talent management, HR operations, and policy implementation, aligned with organizational goals and compliance requirements.
• Data Analysis: Strong analytical skills for assessing training effectiveness, tracking progress, and providing data-driven insights for improvement.
• Communication: Excellent written and verbal communication skills, particularly for designing training content and facilitating learning sessions.
• HR Systems & Database Management: Proficiency in managing HR databases and information systems, ensuring data accuracy, and generating reports to support compliance, reporting, and workforce planning.
• Team Collaboration: Demonstrated ability to collaborate effectively with colleagues and other team members, contributing to a positive working environment.
• Problem Solving: Creative and critical thinking skills to identify issues, propose solutions, and continually improve learning and development processes
• Leadership and Supervision: Capable of providing leadership and support to team members, including coordinating training sessions and managing training resources.
• Project Management: Proven ability to manage projects, including planning, execution, and monitoring, often involving multiple stakeholders and resources.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

17 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

Schools Group Department

Schools are the heart of NewGlobe. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which works to strengthen school enrollment and student retention, by ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children. Schools is the largest team in the organization, as this Group is responsible for overseeing the day-to-day management of each school. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. 

Our investments in instructional design and teachers’ professional development are overseen by the Schools Group, and academics is at the forefront of our school programming. To ensure sustainability, we support effective school-level budgeting and financial management. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through increased enrollments in the school, signaling strength in management and community engagement, and by the learning outcomes of the children in the classroom. We are performance driven.

About the Role

The Director Schools is responsible for the performance management of every school in the territory or program. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, and parent and community engagement in every school we support. You have the incredible responsibility for the integrated delivery of all our programming in each school, for each teacher, for each child. 

Consequently, your focus on using data to drive performance, and constant coaching to change behavior, and rigorous implementation of core school programs is critical.  The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and on-going group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors, that give daily support to each school.

In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school. 

Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listening and responding to students’ learning, and is supported by the school leader in this practice daily. 

Your role is the nexus of all that we do, ensuring the implementation and results of our overall programing.  Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve performance of each school – with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams. 

This team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

This role reports to the Managing Director and Regional  Schools Director.

What You Will Do

• Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, (iii) building a culture of community and parent engagement. 
• Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, and have a strong and high-performing cohort of teachers;
• Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Manager, and Programme Manager
• Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adheres to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils
• Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools, and creating safe learning environments.
• Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school strength and support enrollment efforts are achieved. 
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations. 
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations. 
• Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team. 
• Work with the Leadership & Development team to provide, facilitate on-going professional development for Supervisors
• Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leadership and other local organizations.
• Ensure schools are working directly with county or regional government leadership, teacher training centers or regional organizations to support sourcing candidates for school staff. 
• Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
• Other duties as assigned

What You Should Have

• Proven management and leadership experience, leading teams of people to accomplish an objective
• Proven experience managing field-based teams
• Belief in data-driven decision making
• School management experience a plus
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Collaborative leader with strong relationship building skills 
• Strong interpersonal skills
• Strong communication skills, with fluency in English and Hausa preferred
• Undergraduate degree (or its equivalent) or Masters degree

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

We’re looking for an Institutional Sales Manager to own and grow relationships with our most strategic institutional customers across Nigeria. This role is responsible for managing high-value institutional accounts, driving long-term revenue growth, and delivering a consistently strong client experience.

You’ll act as the primary relationship owner for institutional clients, working closely with internal teams to ensure smooth onboarding, deep product adoption, and effective resolution of complex, high-impact issues.

WHAT YOU WILL DO

• Develop and execute a client segmentation and acquisition strategy focused on institutional opportunities across Nigeria:
• Source, identify, and qualify prospective accounts, mapping key stakeholders and understanding their business objectives.
• Lead the end-to-end sales cycle with prospective institutional clients, from prospecting and initial engagement through contract negotiation and closing.
• Maintain and refresh client engagement by delivering market updates, product education, and strategic insights to clients in collaboration with internal trading desks.
• Drive institutional client onboarding, expansion, and account growth
• Manage a portfolio of institutional clients across African markets and act as the primary point of contact for engagement, escalations, and strategic discussions
• Build trusted relationships with senior stakeholders and develop a deep understanding of client business models, transaction patterns, and growth priorities
• Identify and drive opportunities to expand product usage across trading, custody, payments, and on/off-ramps
• Support commercial discussions, including pricing, fee structures, and service terms
• Coordinate with Operations, Compliance, Risk, and Engineering to resolve client issues and remove blockers
• Monitor account activity and proactively flag risks, declining engagement, or operational concerns
• Represent institutional client needs internally and contribute to improvements in service delivery
• Provide market-level insights on institutional customer needs, competitive trends, and regional dynamics, helping shape service standards and SLAs

WHAT YOU WILL DO

• 5+ years of experience in institutional relationship management, client success, or enterprise sales
• Background in crypto, fintech, payments, banking, capital markets, or trading
• Experience working with African financial markets, either regionally or within a specific country
• Demonstrated experience managing an existing portfolio of institutional clients, with a track record of retention and growth
• Strong commercial judgment and ability to manage complex, high-value relationships
• Clear, confident communication skills and comfort engaging senior stakeholders
• Highly organized, detail-oriented, and able to manage multiple accounts simultaneously
• Experience supporting institutional financial products such as custody, OTC, liquidity, or settlement services
• Familiarity with regulatory and compliance environments in African markets
• Ability to work across time zones and collaborate with global teams

COMPENSATION & PERKS

• Competitive compensation with a performance-based bonus
• Opportunity to build and shape institutional client relationships in a high-growth business
• Unlimited vacation policy
• Apple equipment provided
• Hybrid working model with regional travel as required
• Work-from-anywhere flexibility aligned with role responsibilities

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

About the Role

We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity. As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organization based on the priorities of the Managing Director. This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management. The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.

This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.

What You Will Do

Ensure that the programme’s termly and annual milestones are attained on schedule

• Manage & update the programme operational calendar
• Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
• Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organization
• Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
• Assist the Managing Director in facilitating effective decision-making

Continuously improve the programme’s performance

• Coordinate the execution of strategic initiatives
• Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
• Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
• Translate business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions
• Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
• Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)

Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level

• Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive

Other responsibilities as determined by the Managing Director.

What You Should Have

• A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
• 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
• Excellent project management skills including being incredibly organized with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
• Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization
• Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.