ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

As a member of the Supply Chain Team, you will be responsible for managing supplier relationships, negotiating prices, and ensuring parts are delivered on time. This is an exciting opportunity to be a part a growing and dynamic team working closely with engineering and manufacturing teams to support the development and sourcing of cutting-edge defense technologies. The right person for this role is someone who can excel in a fast-paced, deadline-driven environment where small teams share a broad variety of duties; has strong people and communication skills; is eager to identify opportunities, find solutions, execute plans, and evaluate results critically and expediently; is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company.

WHAT YOU’LL DO

• Lead cross-functional projects to achieve cost, quality, and delivery targets.
• Support engineering & manufacturing to determine best sources.
• Identify and execute cost reduction projects.
• Negotiate commercial terms.
• Analyze supplier data and identify areas of opportunity for expanding and/or consolidating the ASL.
• Conduct research, benchmark, and collect market data to ensure a best-in-class supply base.
• Place purchase orders and resolve downstream issues with receiving, finance, and accounting.
• Own procurement process cradle-to-grave.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree
• 3+ years of supply chain management or material planning experience
• Experience with ERP and PLM systems.
• Experience with technical procurement.
• Effective written, verbal, and presentation skills.
• Exceptional analytical and organizational skills.
• Willingness to travel to vendor sites.

PREFERRED QUALIFICATIONS

• Experience in relevant manufacturing industries (e.g., Aerospace and Defense, Automotive, Space, Electronics)
• FAR/DFARS experience

ABOUT THE TEAM

The Anduril Imaging team develops state-of-the-art thermal cores and IDCAs for science, defense and space applications and are deployed to tackle the most significant infrared imaging challenges of America and its allies.

ABOUT THE ROLE

We are looking for a Quality Lead to join our growing team, currently based out of Hudson, New Hampshire. You will ensure our manufacturing processes and products meet quality standards through inspections and data analysis while collaborating with cross-functional teams on quality assurance protocols. This role requires expertise in quality management systems and statistical process control within a regulated environment If you have strong analytical skills and attention to detail, this opportunity is for you! Your proactive problem-solving approach will be vital to our quality initiatives.

WHAT YOU'll DO:

• Drive improvement in product design, manufacturing, suppliers as well as service and field support in order to improve reliability across the product lifecycle
• Drive Quality Management System compliance & sustainability to the AS9100 certification.
• Develop & improve key performance indicators (KPIs) for Quality across product quality
• Develop and utilize a data driven approach to evaluating, prioritizing and tracking product quality & reliability (suppliers, manufacturing & field)
• Support and improve internal tracking tools for supplier incoming, manufacturing in-process, and field quality issues
• Lead investigations, initiatives, and projects to find root cause and implement corrective and preventative actions both internally and with suppliers
• Support development and sustainability of raw material supplier inspection and incoming inspection program
• Support the execution of MRB activities
• Contribute to the evaluation, selection, qualification and performance of suppliers
• Carry out containment, audit, and disposition actions of any quality “escapes” or defective material

QUALIFICATIONS:

• Bachelor’s degree in Engineering or similar technical field
• 8+ years of relevant experience working with OEM suppliers and manufacturing operations building complex hardware/software systems
• 8+ years experience in engineering, manufacturing, or quality within the aerospace/defense, automotive, or medical device fields
• Experience working in a ISO 9001 and/or AS9100 regulated environment
• Working knowledge of product development methodologies such as Failure Modes and Effects Analysis (FMEA), Change Management, and Advanced Product Quality Planning (APQP)
• Hands on experience using mechanical and electrical metrology tools/instruments
• Working knowledge of electro-mechanical design and relevant manufacturing processes.
• A strong ownership mindset with demonstrated capability as a project manager to drive projects from start to finish
• Must be eligible to obtain and maintain a U.S. Secret clearance

PREFERRED QUALIFICATIONS:

• Master’s degree in a technical field
• Experience as a lead auditor for AS9100 or other ISO 9001-based QMS standard (e.g., ISO 13485, IATF 16949).
• Experience with infrared imaging technology
• Experience with high mix low volume manufacturing and suppliers

ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO

• Develop and Optimize IDCA Manufacturing Processes: Lead the full lifecycle of manufacturing process design, documentation, and continuous improvement for IDCAs, ensuring high quality and efficiency.
• Drive Production Capacity Growth: Strategize and implement initiatives to achieve a significant increase in production capacity.
• Innovate with Automation & Control Systems: Design and deploy new equipment, automation solutions, data collection, and process control systems to enhance quality, reduce cycle time, and expand test coverage.
• Ensure Operational Excellence & Uptime: Develop and manage comprehensive Preventive Maintenance (PM) and equipment spares procedures to maximize equipment uptime and overall operational efficiency.
• Lead New Equipment Integration: Oversee the specification, sourcing, installation, and qualification of new process equipment.
• Support New Product & Program Launches: Provide critical design feedback for new IDCA products and lead the qualification of new designs and processes for program introductions.

REQUIRED QUALIFICATIONS

• Degree in a technical field such as mechanical engineering, electrical engineering, systems engineering, math, or a hard science.
• 5+ years of Operations experience in these areas: Process Engineering, Industrial Engineering, Manufacturing Engineering, or in design of electromechanical hardware.
• Professional experience in high vacuum systems and or the cooled thermal imaging industry, specifically with Dewars and Coolers.
• Proven track record of yield and process improvement, ideally supported by a Six Sigma Black Belt certification or equivalent.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

ABOUT THE TEAM

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO

• Develop and Optimize IDCA Manufacturing Processes: Lead the full lifecycle of manufacturing process design, documentation, and continuous improvement for IDCAs, ensuring high quality and efficiency.
• Drive Production Capacity Growth: Strategize and implement initiatives to achieve a significant increase in production capacity.
• Innovate with Automation & Control Systems: Design and deploy new equipment, automation solutions, data collection, and process control systems to enhance quality, reduce cycle time, and expand test coverage.
• Ensure Operational Excellence & Uptime: Develop and manage comprehensive Preventive Maintenance (PM) and equipment spares procedures to maximize equipment uptime and overall operational efficiency.
• Lead New Equipment Integration: Oversee the specification, sourcing, installation, and qualification of new process equipment.
• Support New Product & Program Launches: Provide critical design feedback for new IDCA products and lead the qualification of new designs and processes for program introductions.

REQUIRED QUALIFICATIONS

• Degree in a technical field such as mechanical engineering, electrical engineering, systems engineering, math, or a hard science.
• 5+ years of Operations experience in these areas: Process Engineering, Industrial Engineering, Manufacturing Engineering, or in design of electromechanical hardware.
• Professional experience in high vacuum systems and or the cooled thermal imaging industry, specifically with Dewars and Coolers.
• Proven track record of yield and process improvement, ideally supported by a Six Sigma Black Belt certification or equivalent.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

ABOUT THE TEAM:

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO: 

• Execute Vacuum & Cryogenic Processing: Meticulously load dewars onto vacuum pumps, perform precise LN2 boil-off procedures, track pump cycle progress, and conduct daily gas collection and evaluation.
• Monitor & Troubleshoot Systems: Utilize Residual Gas Analyzer (RGA) instrumentation to monitor pump cycles, proactively screening for irregularities and performing effective debugging to ensure process integrity.
• Maintain Equipment & Cleanroom: Conduct regular maintenance on vacuum pump systems, perform dewar leak checks, and ensure the cleanliness, organization, and proper stocking of materials, including LN2, within the lab and cleanroom environments.
• Document Processes & Data: Accurately create and maintain IDCA documentation, including travelers and detailed data entry, adhering strictly to established procedures.

Qualifications: 

• Associate's degree in a technical field or equivalent practical experience, with 5-10 years of hands-on experience in a similar manufacturing or process environment.
• Demonstrated expertise in operating and troubleshooting high vacuum systems, leak checkers, and Residual Gas Analyzers (RGAs).
• Excellent fine motor skills and hand-eye coordination for precision work, proficiency in using hand tools and various mechanical/electrical measurement equipment, and the ability to read mechanical assembly drawings and rudimentary schematics.
• Strong adherence to established procedures, keen attention to detail, and proficiency with Microsoft Office Suite (Word, Excel). Experience in the infrared technical area is a significant plus.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

ABOUT THE JOB:

Join Anduril AIRS (American Infrared Solutions), a leader in the design and manufacture of high-performance cooled infrared cameras and components.
We are seeking a skilled Mechanical Engineer to join our team, focusing on the design and development of advanced complex electro-mechanical systems, structural components, and electronic packaging. The ideal candidate will have a strong background in mechanical design.

WHAT YOU'LL DO

• Own hardware from concept generation to real-world use.
• Utilize first principles physics as a basis for all decisions.
• Build prototypes, analyze failures, and transition successful projects into production.
• Support critical hardware demonstrations with customers as needed.
• Contribute to the development of new optical systems by assisting in design and implementation efforts.
• Design and document fixturing for prototyping and production efforts.
• Create and maintain manufacturing and process documentation to support efficient workflow.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Mechanical Engineering or a related field.
• Experience in mechanical design, hardware development, or integrated product development and testing, ideally with complex electro-mechanical systems.
• Proficiency in industry-standard CAD software (e.g., SolidWorks, Inventor, Creo) and a willingness to quickly adapt to new tools.
• Demonstrated ability to create high-quality engineering drawings that meet industry standards, including Geometric Dimensioning and Tolerancing (GD&T).
• Experience with thermal and structural analysis (e.g., FEA) for robust design validation.
• Ability to integrate electronic components into mechanical designs (motors, controllers, sensors, etc.).
• Working knowledge of Design for Manufacturing and Assembly (DFMA) principles.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

About the Role

Join Anduril Industries' AIRS team, a leader in the design and manufacture of high-performance cooled infrared cameras and components. As a Micro-electronics Technician, you will play a crucial role in the production of these cutting-edge electronic components, directly contributing to the expansion of Anduril's advanced sensing systems. We are seeking a meticulous and skilled individual with demonstrated expertise in wire bonding and microelectronic assembly processes. The ideal candidate will ensure that our products consistently meet the highest standards of quality, performance, and reliability.

WHAT YOU'LL DO:

• Execute Complex Wire Bonding Operations: Operate and maintain a variety of wire bonding equipment, including manual, semi-automatic, and automated bonders (e.g., Westbond), to perform precise gold ball, wedge, ribbon, alloy, and manganin wire bonding (e.g., 0.001" diameter) onto various substrates such as duroid and ceramic, capacitors, resistors, diodes, and spirals.
• Perform Microelectronic Assembly: Conduct intricate assembly tasks, including the careful mixing and application of various adhesives, glues, and epoxies, and the integration of micro-electronic components such as temperature diodes, capacitors, and alumina materials.
• Interpret Technical Documentation: Accurately read and interpret detailed build sheets, Interface Control Documents (ICDs), and engineering drawings, ensuring meticulous adherence to complex specifications and process requirements.
• Equipment Setup and Optimization: Independently perform setup, calibration, and make minor adjustments to wire bonding machinery, optimizing parameters such as loop heights to achieve superior bond quality and throughput.
• Quality Assurance and Inspection: Conduct rigorous in-process and final inspections, utilizing measurement equipment (e.g., reticle, indicator, microscope, bond puller) to verify bond quality and ensure full compliance with design specifications and quality standards.
• Troubleshooting and Collaboration: Work effectively with technicians, engineers, and other technical personnel to identify, analyze, and resolve technical problems encountered during production, contributing to process improvements and parameter optimization.
• Maintain Production Standards: Consistently meet high standards for quality, consistency, and work rate while strictly adhering to all cleanroom protocols, safety guidelines, and ESD procedures to maintain a safe and efficient work environment.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent. Candidates should possess hands-on experience in wire bonding or microelectronic manufacturing OR demonstrate equivalent practical skills gained from a technical bootcamp or certification program in a related field.
• Proven proficiency in various wire bonding techniques (manual gold ball, wedge, ribbon; semi-automatic; automated) and intricate microelectronic assembly, including precise adhesive and epoxy application.
• Exceptional manual dexterity and the ability to work consistently and accurately under a microscope for an entire shift.
• Strong ability to read, interpret, and follow detailed technical documentation such as build sheets, ICDs, and engineering drawings, coupled with a commitment to maintaining a clean, safe, and ESD-compliant work environment.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

ABOUT THE TEAM:

Anduril AIRS provides high-performance cooled infrared imaging solutions, encompassing IDCAs, modules, and cameras. We achieve this through state-of-the-art technologies, advanced designs, and vertically integrated manufacturing processes. Our core strength lies in delivering customized, mission-critical imaging capabilities to system integrators and instrumentation manufacturers facing unique, challenging, and complex thermal imaging needs.

WHAT YOU’LL DO: 

• Execute Vacuum & Cryogenic Processing: Meticulously load dewars onto vacuum pumps, perform precise LN2 boil-off procedures, track pump cycle progress, and conduct daily gas collection and evaluation.
• Monitor & Troubleshoot Systems: Utilize Residual Gas Analyzer (RGA) instrumentation to monitor pump cycles, proactively screening for irregularities and performing effective debugging to ensure process integrity.
• Maintain Equipment & Cleanroom: Conduct regular maintenance on vacuum pump systems, perform dewar leak checks, and ensure the cleanliness, organization, and proper stocking of materials, including LN2, within the lab and cleanroom environments.
• Document Processes & Data: Accurately create and maintain IDCA documentation, including travelers and detailed data entry, adhering strictly to established procedures.

Qualifications: 

• Associate's degree in a technical field or equivalent practical experience, with 5-10 years of hands-on experience in a similar manufacturing or process environment.
• Demonstrated expertise in operating and troubleshooting high vacuum systems, leak checkers, and Residual Gas Analyzers (RGAs).
• Excellent fine motor skills and hand-eye coordination for precision work, proficiency in using hand tools and various mechanical/electrical measurement equipment, and the ability to read mechanical assembly drawings and rudimentary schematics.
• Strong adherence to established procedures, keen attention to detail, and proficiency with Microsoft Office Suite (Word, Excel). Experience in the infrared technical area is a significant plus.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.