The Senior Project Manager is a critical leader at the intersection of account ownership and account production for key client accounts and projects across Highwire. You will serve as the driving force behind marketing, creative, content, and other integrated deliverables, acting as the primary internal lead for day-to-day activity related to project execution. 

In this role, you collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. While you serve as an internal lead, this role is also client-facing where you’ll be responsible for supporting the overall communication of timelines, project risks, and specific tactical requirements that our teams need from clients to be successful. 

You are responsible for complex project planning, staffing, and deadline management, ensuring every team is adequately resourced and aligned with client expectations. By looking around corners and collaborating with leads on contingencies, you provide the stability and foresight necessary to navigate high-visibility projects.

Key Responsibilities

Strategic Delivery & Client Management

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables. 

Operational Excellence & Execution

• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.

Financial & Performance Reporting

• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.
• Reporting & Insights: Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
• Scope Stewardship: Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Success Factors

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables, 
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist. 
• Bachelor’s degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.  #LI-Remote

Director of Culinary Experience and Hospitality 

Hillel at Dartmouth College

Role Overview

Hillel at Dartmouth College is seeking a reliable, organized, and collaborative Director of Culinary Experience and Hospitality to support our campus Jewish community. This role is ideal for someone who enjoys cooking, working in a communal kitchen, and mentoring student chefs in a warm, mission-driven environment.

The Director of Culinary Experience and Hospitality is responsible for preparing kosher meals during the week, supporting student chefs in preparing Shabbat dinner, and leading food preparation for large Jewish holidays and special events. The director plays a key role in ensuring that meals are prepared safely and thoughtfully, in accordance with kosher standards, while fostering a positive learning environment for student chefs.

This position reports to the Assistant Director and collaborates closely with student leaders and professional staff.

Schedule

We estimate the role will typically require 20 hours per week across three days (usually Monday, Thursday, and Friday). This position is currently part-time, with the potential to grow based on interest and organizational needs.

What You’ll Do

• Strategic Culinary Leadership: Design and execute seasonal, high-concept kosher menus for Jewish holiday meals, Monday and Thursday evening dinners, Saturday lunch, and other high-profile special events. Ensure high-quality, delicious, and nutritious meals are consistently served, and advance high hospitality standards. 
• Shabbat Dinner: Support the weekly Shabbat Dinner by providing hands-on professional mentorship to the student culinary team. 
• Curate Daily Excellence: For Monday and Thursday dinners and Saturday lunch, the Director serves as the primary cook.
• Uphold Kosher Standards: Under rabbinic supervision, serve as the primary line manager for kosher food preparation during all Hillel meal production, ensuring all kitchen activities align with the religious and communal requirements of the Roth Center.
• Professionalize the Supply Chain: Manage the procurement process, including placing food orders, maintaining inventory, and coordinating with vendors to ensure efficient deliveries.

What You’ll Bring to the Job

• Comfort working in a fast-paced communal kitchen. Experience in commercial kitchens, dining services, or food service is a plus.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively with students, staff, and volunteers.
• Dependable, flexible, and able to manage multiple responsibilities.

Preferred (but not required)

• Experience cooking in a kosher kitchen.
• Experience mentoring or supervising students.
• Familiarity with Jewish holidays and communal meals. 

What You’ll Receive

• $30 - $35/hour based on experience 
• Access to professional development opportunities to support your growth, including culinary training and kosher food‑service education
• Open workspace in a hospitable and comfortable building with a talented team of professionals who enjoy their work

About Hillel at Dartmouth

Hillel at Dartmouth is a vibrant, student‑centered hub that enriches the lives of Jewish students of all backgrounds through warm community, rich Jewish learning, and a deep connection to Jewish life, culture, and Israel.

Every week, students gather at the Roth Center for Shabbat dinners, Jewish holiday celebrations, and everyday meals that turn food into an expression of community, tradition, and creativity.

Through student‑led initiatives and staff mentorship, Hillel at Dartmouth helps students shape their own Jewish journeys and create welcoming spaces for friends of all backgrounds.

Today, Hillel at Dartmouth regularly connects with nearly all of Dartmouth’s approximately 400 Jewish undergraduates, many of its 200 Jewish graduate students, and a diverse group of non‑Jewish students who join for meals, programs, and community.

The Roth Center for Jewish Life is located in the heart of the campus. The Roth Center offers the stunning Alperin/Kirsch Sanctuary, an open space that hosts dining, meetings, and religious services; the impressive Koreman Library; the fully functional Rauch Kitchen and stocked snack pantry; offices and classrooms; and two student lounges (Lappin and Rosen). The Upper Valley Jewish Community, a regional synagogue, is also housed in the Roth Center.

About Hanover, New Hampshire

Are you looking for a place to live and work that perfectly balances nature, culture, and community? If so, consider Hanover, New Hampshire. Hanover is a charming college town located along the Connecticut River in the scenic Upper Connecticut River Valley. Hanover offers a variety of recreational opportunities, such as hiking, biking, skiing, kayaking, and golfing. The town also boasts a vibrant arts and entertainment scene, with museums, theaters, galleries, and festivals. Hanover has been rated among the best places to live in America by CNN and Money magazine, thanks to its high quality of life, excellent schools, low crime rate, and friendly people. Hanover is located 2 hours from Boston, 3.5 hours from Montreal, and 4.5 hours from New York City, with a range of convenient transportation options. If you are looking for a rewarding career in a beautiful and dynamic town, Hanover is the place for you!

Hillel at Dartmouth is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

Executive Assistant to the Executive Director (Rabbi/CEO)

Hillel at Dartmouth College

Role Overview

The Executive Assistant (EA) serves as a strategic, administrative, and relational partner to the Executive Director, who also functions as Hillel at Dartmouth’s rabbi and senior Jewish educator. This role supports a leader whose responsibilities span major donor engagement, Jewish teaching, worship, pastoral counseling, community leadership, and organizational management. 

The EA ensures that the Executive Director’s time, relationships, and priorities are managed with exceptional professionalism, discretion, and sensitivity, enabling the ED to focus on advancing Hillel’s mission, nurturing students, and cultivating philanthropic support.

This is a full‑time, exempt position (approximately 40 hours per week), with occasional evening or weekend hours for events.

What You’ll Do

Executive Support & Strategic Coordination

• Manage a complex, dynamic calendar that balances donor meetings, teaching commitments, pastoral counseling sessions, student engagement, and organizational leadership.
• Prepare the ED for meetings, classes, donor conversations, board meetings, and community events.
• Help prioritize commitments and protect time for teaching, student care, and strategic initiatives.
• Coordinate communication across the staff team to ensure follow-through on key initiatives.

Donor Relations & Advancement Support

• Prepare donor briefing, research profiles, and follow‑up communications to support the ED’s major‑gift portfolio.
• Maintain donor records and stewardship plans in collaboration with the development team.
• Draft polished correspondence, acknowledgments, and proposals that reflect the ED’s voice and the organization’s values.
• Process and deposit incoming gifts, ensuring accurate record-keeping and timely acknowledgment.
• Serve as a warm and professional liaison to donors when the ED is traveling or unavailable

Support for Rabbinic, Educational, and Pastoral Responsibilities

• Protect time for teaching, preparation, curriculum development, and Jewish learning initiatives.
• Scheduling pastoral counseling sessions with students with sensitivity  and confidentiality
• Coordinate logistics for classes, holiday programming, lifecycle events, and educational offerings.
• Maintain confidential pastoral records with care and discretion.

Travel & Logistics Management

• Coordinate all aspects of travel for donor visits, conferences, and community events.
• Prepare travel itineraries and briefing materials
• Adjust plans as needed to accommodate schedule changes or delays
• Ensure smooth transitions between travel and on-campus responsibilities

Office & Operational Leadership

• Maintain systems for scheduling, communication, and document management.
• Oversee student, alumni, and donor databases, ensuring information is accurate, up-to-date, and compliant with privacy standards.
• Manage relationships with vendors and service providers to ensure smooth operations and timely delivery of services.
• Manage payroll administration, including submitting payroll, entering new employees into the system, and ensuring accurate and timely processing.
• Serve as a first point of contact for students, donors, board members, and community partners seeking the ED’s time.
• Manage sensitive information with discretion.
• Support board meetings by preparing materials and tracking action items.

Project & Initiative Management

• Track progress on key initiatives related to fundraising, student engagement, and Jewish learning.
• Conduct research and prepare summaries to support decision-making.
• Coordinate special projects such as donor events, educational programs, and holiday celebrations.
• Identify opportunities to streamline processes and improve organizational efficiency.

What You’ll Bring to the Job

• Pastoral Sensitivity: Understands the emotional and spiritual dimensions of the ED’s work with students.
• Strategic Judgment: Anticipates needs and helps the ED balance donor, educational, and pastoral priorities.
• Relationship Stewardship: Builds trust with donors, students, and stakeholders through warmth and reliability.
• Operational Excellence: Creates systems that enhance efficiency and reduce friction.
• Mission Alignment: Demonstrates commitment to Jewish life, student well‑being, and Hillel’s values.

Qualifications

• Bachelor’s degree preferred in business, communications, nonprofit management, higher education, Jewish communal service, or a related field; equivalent combination of relevant experience and education will be considered.
• 3-5 years of experience supporting a senior executive, ideally in a university, nonprofit, or faith‑based environment.
• Exceptional organizational skills and the ability to manage multiple priorities in a fast‑paced setting.
• Outstanding written and verbal communication skills, including the ability to draft polished and sensitive correspondence.
• High emotional intelligence, warmth, and professionalism when interacting with students, donors, and community members.
• Comfort working in a Jewish educational and pastoral environment; familiarity with Jewish life and culture is strongly preferred.
• Strong proficiency with office productivity tools, CRM systems, and digital communication platforms.
• Ability to travel occasionally to support events or donor engagements.

What You’ll Receive

• Salary range: $60,000–65,000 annually, commensurate with experience and qualifications.
• A competitive benefits package, including health insurance, paid time off, and retirement contributions.
• Access to professional development, mentoring, and skill building opportunities 
• Open workspace in a hospitable and comfortable setting
• Opportunity to work alongside a talented team of professionals who enjoy their work

About Hillel at Dartmouth

Hillel at Dartmouth is a vibrant, student‑centered hub that enriches the lives of Jewish students of all backgrounds through warm community, rich Jewish learning, and a deep connection to Jewish life, culture, and Israel.

Through student‑led initiatives and staff mentorship, Hillel at Dartmouth helps students shape their own Jewish journeys and create welcoming spaces for friends of all backgrounds.

Today, Hillel at Dartmouth regularly connects with nearly all of Dartmouth’s approximately 400 Jewish undergraduates, many of its 200 Jewish graduate students, and a diverse group of non‑Jewish students who join for meals, programs, and community.

The Roth Center for Jewish Life is located in the heart of the campus. The Roth Center offers the stunning Alperin/Kirsch Sanctuary, an open space that hosts dining, meetings, and religious services; the impressive Koreman Library; the fully functional Rauch Kitchen and stocked snack pantry; offices and classrooms; and two student lounges (Lappin and Rosen). The Upper Valley Jewish Community, a regional synagogue, is also housed in the Roth Center.

Hillel at Dartmouth is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

About Hanover, New Hampshire

Are you looking for a place to live and work that perfectly balances nature, culture, and community? If so, consider Hanover, New Hampshire. Hanover is a charming college town located along the Connecticut River in the scenic Upper Connecticut River Valley. Hanover offers a variety of recreational opportunities, such as hiking, biking, skiing, kayaking, and golfing. The town also boasts a vibrant arts and entertainment scene, with museums, theaters, galleries, and festivals. Hanover has been rated among the best places to live in America by CNN and Money magazine, thanks to its high quality of life, excellent schools, low crime rate, and friendly people. Hanover is located 2 hours from Boston, 3.5 hours from Montreal, and 4.5 hours from New York City, with a range of convenient transportation options. If you are looking for a rewarding career in a beautiful and dynamic town, Hanover is the place for you!

Director of Community Care and Wellness

Hillel at Dartmouth College

Role Overview

Hillel at Dartmouth College is seeking a full-time Director of Community Care and Wellness to join our team in summer 2026. In this innovative, new role, you will lead with vision to ensure our students’ wellbeing is woven into the fabric of our work by providing community care and case management, and acting as a resource for staff and students. You will help us honor the whole person as a vital part of our responsibility to nurture Jewish community. 

The Director of Community Care and Wellness will integrate evidence-based best practices from positive and developmental psychology, experiential education and social work into our organizational culture. You will leverage Dartmouth’s unique environment - including its connection to nature, outdoor recreation, and a vibrant arts community - to infuse creative expression, mindfulness, stress management, and Jewishly-rooted resilience practices into Hillel. While this position interfaces with Dartmouth’s campus-wide mental health and wellbeing structure, it is a non-clinical role and does not provide long-term psychotherapy or crisis coverage, which are handled by College clinical services. 

This position reports to the Assistant Director and collaborates closely with our student-facing engagement professionals. 

What You’ll Do

• Build meaningful relationships: through one-on -one relationships, cohort learning, and/or programmatic initiatives oriented toward wellness promotion and deepened involvement in Jewish life with undergraduate and graduate students 
• Foster a culture of resilience and connection: Create strategies with students and colleagues to infuse a well-being framework into current Jewish life experiences at Hillel, with a global view toward offerings supporting social, emotional, physical, and spiritual wellbeing.  
• Design proactive, skills-building wellness initiatives: Partner with student leaders, artists, and educators to design Jewish experiences (e.g., reflective arts workshops, creative rituals, storytelling, or music-based programs) that translate creative habits into concrete practices that support students’ emotional, spiritual, and communal well-being reducing risk, strengthening protective factors, and normalizing help‑seeking.
• Provide staff training and consultation: Build a unified culture on our team and equip our staff to offer appropriate student support and referrals.  
• Assess student and community needs: Collaborate with student-facing staff to continually assess wellness needs on each campus, ensuring Hillel is responsive to student needs and cultivates wellness practices across our community.
• Integrate into Jewish campus life: Participate as a member of the Hillel professional team, including rotational coverage for Shabbat, major holidays such as the first night of Rosh Hashanah and Passover, and other key observances in coordination with major campus events.

What You’ll Bring to the Job

• Capacity to create space for a diversity of perspectives and allow all student voices to be heard.
• Strong relationship-building skills and accessibility to students from diverse backgrounds.
• A desire to support students in their time of greatest need.
• Experience training colleagues with  or empowering college students to design opportunities to promote social, emotional, or physical well-being.
• An attitude of proactive communication and collaboration.
• Expertise in leading complex conversations around mental health and wellness.
• A commitment to Jewish pluralism and the ability to create welcoming spaces that respect and celebrate the diversity of Jewish identities, backgrounds, practices, and perspectives.

Qualifications

• A graduate-level degree in social work or similar background
• Licensed (or license-eligible) mental health professional (e.g., LICSW, LCSW, LMHC, LPC, psychologist) preferred; experience collaborating with clinical providers required.
• 3-5 years of professional work experience in a community based setting
• Mental health or wellness experience with college students or young adults
• Ability to work collaboratively as part of a team, both within an organization and with external partners.
• Ability to work autonomously and manage multiple projects.
• Excellent time management skills

What You’ll Receive

• A salary of $75,000 - $80,000 based on experience
• Access to professional development, mentoring, and skill building opportunities 
• Open workspace in a hospitable and comfortable building with a talented team of professionals who enjoy their work

About Hillel at Dartmouth

Hillel at Dartmouth is a vibrant, student‑centered hub that enriches the lives of Jewish students of all backgrounds through warm community, rich Jewish learning, and a deep connection to Jewish life, culture, and Israel.

Through student‑led initiatives and staff mentorship, Hillel at Dartmouth helps students shape their own Jewish journeys and create welcoming spaces for friends of all backgrounds.

Today, Hillel at Dartmouth regularly connects with nearly all of Dartmouth’s approximately 400 Jewish undergraduates, many of its 200 Jewish graduate students, and a diverse group of non‑Jewish students who join for meals, programs, and community.

The Roth Center for Jewish Life is located in the heart of the campus. The Roth Center offers the stunning Alperin/Kirsch Sanctuary, an open space that hosts dining, meetings, and religious services; the impressive Koreman Library; the fully functional Rauch Kitchen and stocked snack pantry; offices and classrooms; and two student lounges (Lappin and Rosen). The Upper Valley Jewish Community, a regional synagogue, is also housed in the Roth Center.

Hillel at Dartmouth is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.

About Hanover, New Hampshire

Are you looking for a place to live and work that perfectly balances nature, culture, and community? If so, consider Hanover, New Hampshire. Hanover is a charming college town located along the Connecticut River in the scenic Upper Connecticut River Valley. Hanover offers a variety of recreational opportunities, such as hiking, biking, skiing, kayaking, and golfing. The town also boasts a vibrant arts and entertainment scene, with museums, theaters, galleries, and festivals. Hanover has been rated among the best places to live in America by CNN and Money magazine, thanks to its high quality of life, excellent schools, low crime rate, and friendly people. Hanover is located 2 hours from Boston, 3.5 hours from Montreal, and 4.5 hours from New York City, with a range of convenient transportation options. If you are looking for a rewarding career in a beautiful and dynamic town, Hanover is the place for you!

Position Summary 

SCS Financial is seeking a detail-oriented and highly professional Bookkeeping Administrative Associate for the Bill Pay team to support the complex financial needs of our ultra-high-net-worth clients and their families. The ideal candidate brings a high level of discretion, integrity, and a commitment to delivering exceptional service in a fast-paced, confidential environment.

This role is based in Portsmouth, NH.

Primary Responsibilities

The essential duties of the Bookkeeping Administrative Associate will include, and are not limited to:

• Receipt of client post office box mail from courier service and monitoring bookkeeping email inbox for electronic invoices and notices. Opening, sorting, scanning bills (as needed), and uploading to Hubdoc for approval to pay.  Forwarding non-bill pay related mail on to other departments (including tax, insurance and other documents).  
• Point of contact for all post office client mail related matters.
• Responsible for the overall maintenance of electronic filing of bill pay records (copying, scanning, saving and shredding paper).
• Responsible for bill pay client check deposits to various banks utilizing FedEx and Salesforce
• Assembly and processing of bookkeeping department outgoing FedEx packages to clients/vendors
• Assisting bookkeepers in obtaining all necessary approvals prior to payment.
• Assisting bookkeepers with various vendor related issues – including but not limited to changing billing addresses, setting up or updating auto-pay accounts, setting up or terminating utility accounts, and researching vendor billing issues.
• Assisting bookkeepers with bank, investment and credit card account reconciliations on a monthly basis utilizing QuickBooks.
• Assisting bookkeepers with other miscellaneous tasks and projects, as necessary.
• Facilitating and implementing technology and process improvement for all aspects of the job (including but not limited to record collection and retention, bill payment, reconciliations).
• Occasional back-up support for reception, as needed.

Qualifications

• Strong working knowledge of QuickBooks and proficiency with Microsoft Office products.
• Experience with Salesforce and Hubdoc a plus
• Ability to prioritize work effectively, with a high level of accuracy and keen attention to detail.
• Strong organizational and communication skills, both oral and written.
• Candidates must display professionalism and exercise the utmost discretion.
• Ability and desire to continue to learn and develop
• Ability to spot inefficiencies (internal or external) and work with the team on process improvements
• College degree preferred with at least 2 years prior experience working with QuickBooks and providing administrative support.
• Experience working within Finance business area preferred.
• Desire to develop towards future Bookkeeper position or learning additional Bookkeeper tasks to assist the team
• Ability to push/pull/lift bulk mail (approximately ≤25 pounds).

This position is a non-exempt, overtime eligible position. The annualized base pay range for this role is expected to be between $50,000–$60,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients. Strong writing, strategic thinking, and a deep understanding of the financial and professional services media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for Financial or Professional Services clients.
• Build and maintain strong relationships with top-tier financial, business, and trade press.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and sector-specific goals.
• Build and maintain relationships with key financial, consulting, and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our Financial & Professional Services teams.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the Financial & Professional Services sector.
• Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or sector-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and Financial & Professional Services objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for Financial or Professional Services clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the Financial & Professional Services sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing Financial or Professional Services clients in an agency environment.
• Strong understanding of the Financial or Professional Services industry and media landscape.
• Established relationships with financial, business, and trade media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role.

Key Responsibilities

Media Relations

• Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security.
• Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Client Service / Management

• Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution.
• Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals.
• Build and maintain relationships with key cybersecurity and business media.
• Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
• Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
• Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
• Ensure accurate client billing, expense management, and overall account health.
• Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
• Serve as an ambassador for the agency and our cybersecurity practice.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies.
• Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in internal trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives.

Account Leadership

• Deliver high-level account management and strategic counsel for cybersecurity clients.
• Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing cybersecurity clients in an agency environment.
• Strong understanding of the cybersecurity industry and media landscape.
• Established relationships with cybersecurity, technology, and business media.
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands.
• Strong writing, storytelling, and strategic thinking skills.
• Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously.
• Track record of mentoring and developing junior staff.
• Organized, proactive, and entrepreneurial mindset.
• Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. #LI-Remote

Remote

Senior Account Managers on our B2B Technology team lead integrated communications programs for some of the most innovative companies in enterprise technology. They bring deep experience in B2B technology sectors such as enterprise software, cloud, AI, security, and data, and guide teams in translating complex technologies into compelling narratives that drive business impact.

In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.

Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for B2B technology clients. Strong writing, strategic thinking, and a deep understanding of the technology media landscape are essential to success in this role.

Key Responsibilities

Client Service / Management

• Serve as the day-to-day account lead for up to 5 B2B technology clients, ensuring exceptional client service and account management.
• Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
• Provide strategic counsel aligned with each client’s business objectives and technology-focused goals.
• Build and maintain strong relationships with top-tier technology and business press.
• Actively contribute to B2B technology practice groups, sharing industry insights and challenging junior staff to think strategically.
• Oversee PR programs from kickoff to goal achievement, ensuring measurable impact.
• Set ambitious, achievable client goals through creative campaigns and amplification techniques that tie directly to clients’ technology business objectives.
• Develop and manage monthly/annual budgets and team priority allocations.
• Ensure accurate client billing, recoup client expenses, and maintain account status.
• Participate in program execution as appropriate, including writing/editing, media relations, social media, digital communications, and crisis support.
• Serve as an ambassador for the agency and our B2B technology practice.

Media Relations

• Lead strategic media and analyst relations programs for B2B technology clients across sectors including enterprise software, cloud, AI, security, and data.
• Build and maintain strong relationships with top-tier business, technology, and trade journalists, as well as key industry analysts.
• Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
• Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
• Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.

Agency Operations

• Contribute to company growth through new business development, organic client expansion, and creation of client case studies within the B2B technology space.
• Attend networking events, seminars, and conferences relevant to technology and communications, including occasional out-of-hours events, to maintain professional development and build relationships.
• Lead at least one agency-wide training annually and participate in trainings as needed.
• Establish and maintain a focus area within agency support, such as digital strategy, social media, or technology-specific communications initiatives.

Team Development

• Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews.
• Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals.
• Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners.
• Lead by example and ensure teammates have clarity on roles, responsibilities, and B2B technology objectives.

Account Leadership

• Deliver high-level account management and strategic counsel specifically for B2B technology clients.
• Execute programs as needed, supporting writing, media relations, social, digital, and crisis efforts.
• Mentor and develop team members, ensuring alignment with agency standards and client objectives.
• Support agency growth through client development, business opportunities, and thought leadership in the technology sector.

Success Factors

• Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager.
• Prior experience managing B2B technology clients in an agency setting.
• Organized, self-motivated, and entrepreneurial mindset.
• Established media relationships and proven experience pitching feature placements for technology clients.
• Strong experience developing PR plans and campaigns for B2B technology clients.
• Solid understanding of staffing budgets and ability to make staffing recommendations.
• Ability to prioritize responsibilities based on impact, timelines, workflow, and client goals.
• Commitment to self-improvement and proactive in suggesting solutions. 
• Exceptional communication and leadership skills, with a track record of inspiring teams and delivering results in the B2B technology sector.  #LI-Remote

Account Managers on our Financial Services and Professional Services team lead communications programs for clients across the financial, consulting, and advisory sectors. They bring a strong understanding of how to elevate brand reputation and thought leadership within complex, credibility-driven industries.

In this role, Account Managers manage multiple client accounts, overseeing communications strategy, media relations, executive visibility, and client service excellence. They serve as trusted advisors to clients — from global consultancies and advisory firms to financial innovators — helping them articulate their value, build trust, and lead meaningful industry conversations.

Account Managers also mentor junior team members, contribute to new business opportunities, and help strengthen Highwire’s position as a leader in Financial Services and Professional Services communications.

Key Responsibilities

Media/Influencer Relations

• Develop and lead media and thought leadership strategies for Financial and Professional Services clients, including consultancies, financial institutions, and fintechs.
• Build and maintain strong relationships with business, finance, and professional services media across national, trade, and broadcast outlets.
• Guide teams in identifying story opportunities that align with client expertise, industry trends, and breaking news cycles.
• Leverage social media and digital channels to amplify thought leadership and executive visibility.
• Demonstrate experience measuring the ROI and impact of media and influencer engagement programs.
• Identify opportunities for contributed content, bylined articles, panels, podcasts, and speaking engagements.

Client Service/Management

• Serve as the day-to-day client contact, managing communications programs from strategy through execution.
• Develop integrated communications plans that drive brand visibility, credibility, and business influence for professional services organizations.
• Set and manage goals around thought leadership, media coverage, and industry recognition.
• Provide strategic counsel to senior-level clients, demonstrating an understanding of both communications and business strategy.
• Oversee budgets, staffing, and project management to ensure seamless delivery of results.
• Anticipate client needs and manage through challenges or high-pressure situations with confidence and poise.
• Identify opportunities to expand account relationships and support new business growth.

Writing Proficiencies

• Craft and oversee development of press materials, bylined content, speaking submissions, and executive messaging documents.
• Create and edit thought leadership pieces that translate complex financial, legal, or consulting topics into compelling and accessible narratives.
• Produce persuasive, tailored pitches that secure top-tier business, financial, and trade media placements.
• Review team writing to ensure accuracy, consistency, and alignment with client voice and objectives.
• Maintain professional, articulate, and proactive client communication.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative, supportive, and high-performing team culture that reflects Highwire’s values.
• Contribute to new business development by researching prospects, preparing materials, and presenting in pitches.
• Represent Highwire at networking and industry events in the financial and professional services sectors.
• Lead by example with professionalism, creativity, and enthusiasm.
• Contribute to Highwire’s thought leadership efforts, including blog posts, webinars, and social engagement.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Take initiative to identify growth areas and pursue learning opportunities.
• Stay informed on emerging trends across financial services, consulting, fintech, and reputation management.
• Proactively drive projects forward, meet deadlines, and communicate effectively with internal and client teams.
• Participate in professional development and industry events to enhance knowledge and network connections.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with Financial or Professional Services clients (required) — such as consulting firms, financial institutions, fintechs, or legal services organizations
• Deep understanding of professional services communications, including thought leadership, executive positioning, and reputation management
• Strong relationships with top-tier business, financial, and trade media
• Exceptional writing, editing, and storytelling skills with the ability to distill complex topics into engaging narratives
• Proven ability to develop and execute integrated communications programs that drive measurable results
• Experience managing multiple client accounts, budgets, and teams
• Track record of mentoring and developing junior team members
• Strategic, confident communicator who can build trusted relationships with senior executives
• Collaborative, proactive, and passionate about helping professional services brands make an impact #LI-Remote

Account Managers on our Cybersecurity team lead communications programs for some of the most influential companies in the cybersecurity sector. They bring a strong understanding of the cybersecurity landscape — including areas such as threat intelligence, incident response, data protection, and cloud security — and help translate complex technical topics into compelling, business-relevant narratives.

In this role, Account Managers manage multiple client accounts, overseeing strategic communications planning, media relations, executive visibility, and crisis response. They serve as trusted partners to their clients, guiding programs that build credibility, strengthen thought leadership, and foster trust in one of the most dynamic and fast-moving industries.

Account Managers also mentor junior team members, contribute to new business development, and help advance Highwire’s reputation as a leading cybersecurity communications agency.

Key Responsibilities

Media/Influencer Relations

• Develop and lead proactive media and analyst relations programs for cybersecurity clients — spanning topics like threat research, risk management, data privacy, AI security, and enterprise protection.
• Build and maintain relationships with key cybersecurity, technology, and business journalists as well as influential industry analysts.
• Identify timely story opportunities tied to emerging threats, vulnerabilities, and breaking news.
• Craft compelling story angles and data-driven pitches that drive high-impact coverage in top-tier business, trade, and security outlets.
• Leverage digital and social media channels to enhance thought leadership and media amplification.
• Measure and report ROI of media and influencer engagement efforts.
• Identify opportunities for client executives to participate in thought leadership activities such as podcasts, conferences, and panels.

Client Service/Management

• Serve as the day-to-day client lead, managing strategic communications programs from planning to results.
• Develop PR and thought leadership strategies that strengthen brand reputation, support sales goals, and differentiate clients in the competitive cybersecurity market.
• Set measurable goals tied to coverage, awareness, and thought leadership outcomes.
• Provide strategic counsel on communications challenges, product launches, incident response, and reputation management.
• Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs.
• Proactively identify new opportunities to expand client relationships and program impact.
• Lead client media training sessions and prepare executive spokespeople for interviews and events.

Writing Proficiencies

• Draft and edit cybersecurity-focused communications materials, including press releases, bylined articles, briefing documents, and award submissions.
• Create compelling content that translates technical cybersecurity concepts into clear, accessible narratives for business and industry audiences.
• Develop and refine pitches that highlight client insights around breaking cybersecurity trends, research, and best practices.
• Review and edit team materials to ensure accuracy, clarity, and adherence to Highwire’s high standards.
• Communicate professionally, clearly, and proactively with clients and colleagues.

Agency Operations

• Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
• Foster a collaborative and inclusive team environment where creativity and accountability thrive.
• Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients.
• Represent Highwire at cybersecurity conferences, media events, and networking opportunities.
• Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues.
• Contribute to Highwire’s own thought leadership, including writing for our blog or engaging through social channels.

Self Development

• Partner with senior leadership to establish and track quarterly development goals.
• Demonstrate initiative in expanding industry knowledge and leadership capabilities.
• Stay current on cybersecurity news, trends, and emerging threats to inform client strategy.
• Actively seek learning opportunities through industry events, webinars, and certifications.
• Manage workload effectively, meet deadlines consistently, and communicate progress proactively.
• Participate in Highwire professional development and mentorship programs to continue career growth.

Success Factors

• 5+ years of PR, communications, or marketing experience in an agency environment (required)
• Experience working with cybersecurity clients (required) 
• Deep understanding of the cybersecurity landscape and media ecosystem
• Established relationships with business, technology, and cybersecurity trade media and analysts
• Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands
• Strong writing and storytelling skills, particularly for technical or data-driven content
• Experience managing multiple client accounts, budgets, and teams simultaneously
• Track record of mentoring and developing junior team members
• Calm and confident under pressure — able to guide clients through complex or crisis situations
• Strategic thinker with a proactive, collaborative, and solutions-oriented mindset #LI-Remote