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Senior Sales Engineer
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
The Role:
It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional Sales Engineering team in Australia and Singapore, you will shape the face of this role.
This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.
You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.
Responsibilities:
- Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
- Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
- Establish enduring relationships with customers and become their trusted advisor
- Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
- Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
- Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
- Provide insightful feedback on product enhancements and customer needs to product owners.
- Mentoring, both formally and informally, junior team members
- Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
- Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
- Support partner teams to understand and deliver enablement to drive and business goals
- Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
- Able to travel 15% to 40% as needed
Required Skills & Qualifications:
- Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
- Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
- Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
- Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
- Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
- Strong communication and customer service skills.
- Adept at linking technical capabilities to customer needs.
- Ability to work with a high level of self-direction and/or collaboratively with team and customers
- Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /
- Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
- Familiarity with infrastructure, networking technologies, and cloud service providers.
Ideal Candidate Skills:
- Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
- Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
- Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
- Successful delivery of a SaaS-based IAM solution
- Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Ready to apply?
Apply to Ping Identity
Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases.
As a Workday Certified Project Manager, you are responsible for ensuring the successful completion of the project deliverables (e.g., charter, governance, project/staffing plan, issue logs, etc.) and work with the Client project manager to govern milestone deliverables such as Design sign off, Testing approvals, and address any other issues that stand in the way of project success. The Project Manager anticipates and/or identifies scope slip and champions project governance managing to the agreed budget and delivering the project profitably.
This remote role can be located anywhere in Sydney or Melbourne and must have valid authorization to work in Australia.
KEY EXPECTATIONS
- Holds a current Workday HCM or Financials and Workday Project Manager certifications as well as additional training with the goal of becoming an expert in Workday's Implementation Methodology and leverage it on all engagements
- Manage the implementation of 2+ simultaneous projects
- Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials
- Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW or Change Order
- Provide guidance and mentoring to other Project Managers working on their implementations
- Ensure projects are properly planned and staffed
- Work with the client project manager to identify/resolve all issues that could impact project scope and/or time frames
- Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints
- Ability to effectively present at Executive and Project Team levels & understand the needs of each audience
- Facilitate clients’ intellectual and practical adoption of Workday best practices
- Identify opportunities to position other service offerings
- Maintain clients’ ongoing satisfaction, ensuring Intecrowd is reputable and referenceable once in production
- Ensure the project is delivered within the budget outlined in the SOW
- Present client with Change Orders in the event they're asking Intecrowd to perform tasks that are outside the scope of the SOW
- Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs
- Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model
REQUIRED SKILLS AND EXPERIENCE
- Current Workday Partner PM/EM Certification
- 3+ years’ experience project managing Workday HCM, payroll or financial implementations with medium or large enterprise clients
- Consulting experience either as an internal consultant or with a consulting/software company
- Experience implementing Workday, Oracle, SAP, PeopleSoft or Salesforce
- Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement
- Excellent organization, time management, and communication skills
- Passion for providing exceptional customer service
- Business development skills
- Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience
- This is a remote position, potential travel expectation is +/-30% depending on project requirements
Employer’s Rights:
Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Equal Opportunity Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.
Ready to apply?
Apply to Intecrowd
Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases.
As a Workday Financials Functional Consultant, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
As Workday Financials Functional Consultant, you will collaborate with your teammates and interact with our product leads – all while being remote! This remote role can be located anywhere within Australia or New Zealand to perform the required responsibilities.
RESPONSIBILITIES:
- Participate and/or lead specific Workday FIN projects.
- Work independently with stakeholders and others in a multidisciplinary team to define requirements and develop the solution.
- Work in an open environment where creativity is welcome and encouraged.
- Staying relevant to emerging trends in areas related to Workday.
- Work with cross-functional teams and third-party vendors for discovery and design sessions, as needed.
- Help Integrations teams design and build integrations of all types.
- Experience in designing and developing complex FIN reports.
- Sound understanding of one or more functional modules in Workday.
- Certifications in FIN Core a must. Any other functional module - desirable
- Write Functional Design/ Specifications.
- End to end testing of solution.
- Independently engage with third party vendors, as needed.
REQUIRED SKILLS AND EXPERIENCE
- Hold current Workday Partner Certifications in Financial Suite, Financial Accounting a plus
- 3+ years implementing Financial, Procurement and/or Expense Management solutions.
- CPA and or advanced Accounting degree or equivalent work experience.
- Previous consulting experience with a consulting/software company.
- Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP or similar applications.
- Demonstrated project management experience.
- Passion for providing exceptional customer service.
- Ability to effectively manage against timelines and goals.
- Excellent verbal and written communication skills.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and self-training.
- Experience deploying multiple Financial projects simultaneously a plus.
- Expected travel is +/-25% depending on project(s).
Employer’s Rights:
Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Equal Opportunity Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.
Ready to apply?
Apply to Intecrowd
Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases.
This remote role can be located anywhere within the Australia or New Zealand to perform the required responsibilities.
As a Workday Certified Payroll Consultant, you will ensure successful deployment by architecting, configuring and testing Workday solution to meet the specific needs of the client. Additional responsibilities include fostering the development of other Consultants by sharing expertise, support of proposal preparations, and delivery of product demonstrations to clients. You will work closely with team members, as well working independently to manage your own workload.
KEY EXPECTATIONS
- Provide expertise in the Workday Payroll (including Absence or Time Tracking) product suite
- Lead the following as a member of a deployment team, or coach others to successfully: gather and document client business requirements, design and configure the Workday solution, demonstrate configurations through the development of prototype systems, assist in testing the Workday solution, and complete knowledge transfer to clients
- Work with confidential client/data conversion team to help convert legacy data into Workday
- Assist the integration consulting team in configuring and testing integrations between Workday and other third-party or custom solutions
- Mentor new consultants and serve as a professional role model as well as coach others on product knowledge
- Resolve complex tasks/requirements when other team members need support
- Facilitate clients’ intellectual and practical adoption of Workday best practices
- Maintain clients’ ongoing satisfaction, ensuring Intecrowd is referenceable and referable once in production
- Provide regular status reports to the project managers keeping them apprised of overall project status
- Innovate and suggest new approaches and tools to deploy Workday efficiently and effectively
- Maintain Workday certifications and qualifications
- Ensure functional solutions are compatible with downstream data translation (assist integrators in configuring/testing integrations between Workday and external systems)
- Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs
- Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model
- Provide insightful status reports to project managers that highlight risks to project health and improvements in client adoption
REQUIRED SKILLS AND EXPERIENCE
- Current active Workday Partner US or Australia Payroll Certification required
- 2+ years implementing a combination of Payroll/Absence/Time Tracking (PATT) Solutions
- Bachelor’s Degree or equivalent work experience
- Previous consulting experience with a consulting/software company
- Previous experience configuring and deploying Workday, SAP, Oracle, PeopleSoft, ADP, Ultimate or similar applications
- Demonstrated project management experience
- Functional experience in one or more of the following areas: Payroll, Absence and/or Time Tracking
- Passion for providing exceptional customer service
- Ability to effectively manage against timelines and goals
- Excellent verbal and written communication skills
- Business analysis and requirements gathering abilities
- Ability to learn technology quickly through instruction and self-training
- Experience deploying multiple HCM/Payroll projects simultaneously a plus
- Expected travel is +/-20% depending on project
Employer’s Rights:
Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Equal Opportunity Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.
Ready to apply?
Apply to Intecrowd