We’re looking for a Senior Account Manager to join our Auckland team. 

We Are:  

The Brand Agency, one of ANZ’s leading full-service retail specialist agencies and part of WPP and the Ogilvy Network. 

You Are:  

An experienced Account Manager looking progress your career and work with an experienced agency and partner with an iconic Australian and New Zealand retail brand. 

The Role: 

As a Senior Account Manager, you will be responsible for the management of client relationships and help to lead the delivery of outstanding campaigns that meet and exceed client expectations. Mentoring and training more junior team members on agency processes and overall campaign management. Participate and foster a culture of creative excellence and an innovative approach to problem solving. 

You will:

• Build strong relationships with clients and becoming an essential business partner in helping them to deliver over and above their campaign and marketing objectives.
• Take ownership in leading integrated campaigns and projects from conception to completion, including creative brief writing, budget and timeline management and shoot planning. 
• Manage client expectations of deadlines and cost estimates – within overall management of the client billing process.
• Work with internal stakeholders – Strategy, Creative, Production and Studio to ensure briefs are communicated and understood.
• Continually look to capture campaign learnings, implement improvements and create better outcomes for clients’ work
• Prepare and write original briefs (creative, media and production) with support from strategy, Account Directors/Business Director.
• Provide timely and detailed analysis and reporting on campaigns, in consultation with the client’s media team.
• Be comfortable presenting to clients and promptly collating feedback.
• Ensure that all work produced by the agency is of the highest standard possible and delivers to the required client brief.
• Attend shoots along with the account management and creative team.
• Inspire, motivate and/or engage relevant agency departments to deliver work that consistently exceeds expectations.
• Be an excellent ambassador of our brand, demonstrating our brand values.
• Be supported by senior management to thrive in an environment that’s all about passion, work/life balance and recognition for a job well done.
• Work alongside an Account Manager and supporting the Account Directors and Business Director to take on any new challenges, priding yourself on delivering an array of fast-paced, high-quality communications. 

What does this mean for you? 

There are many things that make The Brand Agency a great place to work, but we think these are worth a special mention:

• Welcoming and flexible work environment. 
• Birthday Leave – a paid day off to celebrate your Birthday each year.
• Loyalty Leave – an additional paid day off each year to celebrate your work anniversary.
• A market-leading Paid Parental Leave scheme.
• Employee Assistance Program access.
• Remote Work Arrangements.
• Flexible Public Holidays.
• Learning opportunities for all employees and room to grow.
• A diverse team of top industry talent, backed by WPP and Ogilvy’s global network and insights. 

The Fine Print: 

To be considered for this role, you must have the right to live and work in New Zealand.

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

Your role

As a Partner Account Manager, you’ll be managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners. Our PAM teams work closely with the National Team, which serves as our program's new-business and partner-recruitment engine.

You will contribute to our global sales team by acquiring new partners, activating existing partners, uncovering market opportunities, and driving market conversation about Dialpad! The international sales team comprises Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world.

Dialpad’s Partner Account Managers are tasked with recruiting, enabling, and managing partners in their assigned territories.

Dialpad’s Channel team plays an essential role in our GTM motions. This team partners closely with our SMB, Mid-Market, and Enterprise teams to continually improve new customer acquisition and customer base expansion.

This position is based in New Zealand, and reports to our Managing Director, APAC.

What you’ll do

• You’ll be a go-to Dialpad expert for partners in your assigned territory.
• Confident in presenting the Dialpad company presentation and product demonstration to channel partners.
• You’ll recruit and onboard new channel partners by providing product training, solution demonstrations, and access to the partner portal.
• You’ll be focused on building long-standing relationships with partners, consistently engaging with them to uncover and drive new business opportunities.
• You’ll effectively oversee and manage the sales funnel to ensure all opportunities progress through the sales cycle.
• You’ll be working closely with marketing to build partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community.
• You will be an integral part of GTM motions.

Skills you’ll bring 

• 2+ years of experience in channel management and/or technology sales.
• Recent experience working for an emerging tech company.
• Has met/exceeded direct sales goals.
• Must show a proven methodology to prospect and build a pipeline.
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
• Proven track record of sustained over-performance against sales quota and pipeline goals.

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted

We’re looking to hire a Solutions Architect to join the Revenue team. As a Solutions Architect, you will lead the evaluation, implementation, and adoption of dbt Cloud for our largest enterprise & commercial customers. 

In this role, you can expect to:

• Work with customers through their dbt Cloud journey: from discovery, demos, & evaluations all the way through product adoption & expansion
• Become an expert in a) designing enterprise-grade data pipelines in dbt Cloud and b) articulating the business value dbt Cloud accrues to customers
• Collaborate with customer contacts to achieve architecture & security approval for dbt Cloud
• Team across departments to build the dbt ecosystem and go-to-market motion (i.e. present at Marketing events, enable Partners, collaborate with Customer Support & Professional Services)
• Act as the voice of the customer internally, e.g. surfacing customer feedback or weighing in on product roadmap
• Closely align with our strategic partners (e.g. data platform providers or consulting partners)
• Travel up to ~25% of the time (meeting prospects/customers in-person, plus team offsites / kickoffs)
• Be an active member of the dbt community (e.g. publish blogs, attend dbt meetups, etc.)

You are a good fit if you have:

• 4+ years of sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
• A solid technical background, with experience in SQL, ETL, and data modelling
• A firm understanding of and ability to discuss modern data warehousing architectures
• Ability to gather and translate technical and business requirements into concrete solutions
• Excellent verbal, written, and in-person communication skills to discuss complex topics with both technical and non-technical audiences
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community

You'll have an edge if you have:

• Prior experience working at an analytics, ETL, BI, and/or open-sourced software company
• Knowledge of or prior experience with dbt
• Experience with Dimensional Modeling
• Experience with traditional Enterprise ETL tooling (Informatica, Boomi, Talend, WhereScape)

Qualifications:

• A minimum requirement of at least a bachelor's degree in Computer Science or a closely related field

If you are excited about this role and know that you could get there, but don’t have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won’t check every box on a list.

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

Compensation & Benefits

• Equity Stake
• Benefits: 
  • dbt Labs offers:
    • Unlimited vacation (and yes we use it!)
    • Excellent healthcare
    • Paid Parental Leave
    • Wellness stipend
    • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Technical Screen
4. Team interviews and a demo 

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in Wavemaker to ensure the output is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Wavemakers expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD

PRODUCT

• Runs campaigns end to end
• Follows the Wavemaker planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

About the Role:

To support the Investment Manager and Client Service Teams to deliver gold standard implementation and trading practices.  To build trusted and influential relationships with clients, media, and agency partners. To deliver best practice client service, innovation and market leading work across both offline and digital media.  This role is responsible for efficient and correct administration procedures.  

Key Responsibilities:

• Media Booking & Administration:
• Accurately input media booking entries into the Pegasus system within 24 hours of confirmation.
• Instruct key numbers with TV networks.
• Create IMBA (Investment Media Booking Authorisation) documents, sourcing necessary specifications and contact details from media suppliers.
• Check proformas against media plans and supplier contracts to ensure accuracy and resolve discrepancies.
• Supplier Relationship Management:

• Develop and maintain strong relationships with media owners.
• Attend supplier presentations and actively participate in discussions, contributing to the team's understanding of the media landscape.

Media Buying:

• Receiving campaign briefs from client service team, interpreting and interrgogating those briefs in order to brief out to media vendors within agreed SLAs
• Evaluating media owner responses and negotiating strong value/best in market pricing based on client budgets
• Preparing recommendations back to client service based on briefed objectives.

TV Buying:

• Accurate preparation of buy sheets
• Buying airtime and ensuring all campaign objectives are met within agreed tolerance thresolds.
• Adhering to budgets as per media plan and ensuring 100% accuracy of buy sheets
• Ongoing monitoring with pre and post analysis of TV campaigns

Other Responsibilities:

• Provide support to Investment Manager for audited clients and KPI tracking
• Contribute to the development and improvement of internal processes and procedures.
• Stay up-to-date with industry trends and developments to gain knowledge of the media industry.
• Attend all relevant training sessions for media and finance systems
• Update timesheets on a weekly basis

Role Requirements:

• Minimum 2 years experience in an Investment/Trading related role
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficiency with trading tools including TVMAP, ETAM, and Pegasus
• Strong relationship skills, particularly with managing media owner relationships
• Excellent attention to detail and accuracy.
• Ability to work both independently and as part of a team.
• Strong organizational and time management skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Desired Skills and Behavioural qualities:

• Passion for the Industry: A genuine enthusiasm for the media industry, and the craft of media investment.
• Empathy and Consideration: Empathetic and considerate to colleagues and clients, fostering a positive and collaborative work environment.
• Self-Responsibility: Proactive in seeking self-improvement and contributing to the company's success, as well as personal output and productivity.
• Professionalism: Always represent the company in a positive and professional manner, both internally and externally.
• Numeracy and Organization: Highly numerate and organized, with a strong ability to manage data and information effectively.

#LI-Promoted

About the Role:

To support the Associate Investment Director and Client Service Teams to deliver gold standard implementation and trading practices.  To build trusted and influential relationships with clients, media, and agency partners. To deliver best practice client service, innovation and market leading work across both offline and digital media. 

Key Responsibilities:

• Media Booking & Administration:

• Accurately input media booking entries into the Pegasus system within 24 hours of confirmation.
• Check proformas against media plans and supplier contracts to ensure accuracy and resolve discrepancies.
• Manage invoice queries and ensure resolution within 5 days

• Supplier Relationship Management:

• Develop and maintain strong relationships with media owners.
• Attend supplier presentations and WIP meetings, actively participating in discussions and providing updates on current or upcoming client activity

• Media Buying:

• Receiving campaign briefs from client service team, interpreting and interrgogating those briefs in order to brief out to media vendors within agreed SLAs
• Evaluating media owner responses and negotiating strong value/best in market pricing based on client budgets
• Preparing recommendations back to client service based on briefed objectives.

• TV Buying :

• CPT setting to deliver better than market pricing and/or achieve cost guarantees
• Buying airtime and ensuring all campaign objectives are met within agreed tolerance thresolds.
• Adhering to budgets as per media plan and ensuring 100% accuracy of buy sheets
• Ongoing monitoring with pre and post analysis of TV campaigns

• Audit management
• Working collaboratively with Associate Investment Director to deliver cost tracking reports as per client requirements
• Attending 3^rd party audit presentations and reviewing results, providing feedback.
• Media recommendations:

• Supporting the Associate Investment Director in preparation of annual trading approach for key clients

• Team management

• Provide training and ongoing support to any direct reports
• Conduct weekly WIPs with direct reports to manage workflow
• Conduct 6 weekly check ins
• Goal setting to hit progession KPIs

• Other Responsibilities:

• Contribute to the development and improvement of internal processes and procedures.
• Stay up-to-date with industry trends and developments to gain knowledge of the media industry.
• Attend all relevant training sessions for media and finance systems
• Update timesheets on a weekly basis

Role Requirements:

• Minimum 4 years experience in an Investment/Trading related role
• Minimum 1 year experience managing junior team members
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficiency with trading tools including TVMAP, ETAM, and Pegasus
• Strong relationship skills, particularly with managing media owner relationships
• Ability to confidently communicate with and present to clients
• Excellent attention to detail and accuracy.
• Ability to work both independently and as part of a team.
• Strong organizational and time management skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Desired Skills and Behavioural qualities:

• Passion for the Industry: A genuine enthusiasm for the media industry, and the craft of media investment.
• Empathy and Consideration: Empathetic and considerate to colleagues and clients, fostering a positive and collaborative work environment.
• Self-Responsibility: Proactive in seeking self-improvement and contributing to the company's success, as well as personal output and productivity.
• Professionalism: Always represent the company in a positive and professional manner, both internally and externally.
• Numeracy and Organization: Highly numerate and organized, with a strong ability to manage data and information effectively.
• Communication: Strong communication skills, both written and verbal, with the ability to articulate ideas clearly and concisely.
• Analytical Judgment: Ability to analyze data, identify trends, and draw meaningful conclusions to inform investment decisions.

#LI-Promoted

As an Account Manager you are responsible for managing the day to day operations for your client. You will work with the client team & specialist teams in EMC to ensure the output from EMC is of a consistent high quality and that, for responses to brief, the strategic approach flows seamlessly through all facets of the brief response. You will support your Business Director / Account Director, and ensure we deliver an excellent standard of service and that deadlines are met. You will be curious, passionate, about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. 

You will support the account executives and coordinators ensuring we deliver an excellent standard of service and that all deadlines and deliverables are met. You will be curious and passionate about your clients business so as to unearth & develop business challenges into solutions that will drive our business forward. Your remit will span across digital and traditional media, with the opportunity to grow in both areas. You must have intermediate experience in media implementation and be proficient in planning/buying all media channels.

Key Deliverables:

PEOPLE

• Organises self and junior members of the team to deliver client work that consistently meets or exceeds the clients and Essencemediacom’s expectations in line with agency processes.
• Communicates consistently and professionally with clients and team.
• Ability to work well with others and builds strong, collaborative relationships with internal departments, investment and client teams

PARTNERS

• Runs client WIPs and follows/delegates tasks and responsibilities
• Delivers error-free work to clients on time alongside the wider Client Leadership team
• Leads some client relationships with support from AD/BD

PRODUCT

• Runs campaigns end to end
• Follows the Essencemediacom planning philosophy and process framework alongside the wider team
• Ensures quality and timely work output across the set client portfolio as directed, to specifically meet clients’ business requirements as relevant

PROFIT

• Ensures accurate billing and responsible for monthly billing to clients
• Begins an understanding of commercial requirements for key clients

Key Performance Indicators:

People

• Team feedback that true team player and delivering to work flow

Partners

• Service performance for key clients

Product

• Delivery of work on time and accurately

Profit

• Management of client billings

Personal Qualities and behavioural traits:

• Represents the company in a positive and professional manner, both internally and externally
• Demonstrates energy, enthusiasm and consideration for others.
• Takes responsibility for personal output and productivity
• Is able to live and breathe the company values and behaviours, and bring out the best in people
• Has a hunger and ambition to succeed and demonstrate continual excellence
• Collaborates widely and wisely
• Never accepts the status quo – always looking for continued improvement
• Is a strong communicator – in content, style and editing
• Has an insatiable curiosity about people, brands and how we can connect them to each other.

Knowledge and skills

• 2+ years’ media agency experience
• Strong knowledge of the NZ media market, and a healthy interest in major Global markets
• Knowledge of the media ecosystem and how it operates

#LI-Promoted

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• • Training: $3,000 annual training/conference allowance for your personal development
  • Family Oriented: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
  • Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
  • Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
  • Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you
  • Advanced gear
  • Unlimited snacks, drinks and coffee!
  • Employee Assistance Program (EAP)
  • Free annual flu shots
  • Fun social events throughout the year, and Friday in-office happy hour

Role and Responsibilities

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Reports to

Engineering Manager or Senior Engineering Manager

Main activities

• Review and debug code, systems and infrastructure
• Perform validation and verification testing
• Understand and exhibit the company's core values (Values.pdf)
• Communicate progress, blockers and risks
• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques
• Participate in on-call support of the Pushpay products, if on the on-call roster
• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment
• Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
• Identify, prioritize and execute tasks in the software development life cycle
• Actively improve operability of systems and operational awareness of teams
• Take the initiative to identify and/or fix issues before being assigned them
• Recruit new Engineers (sales pitch, technical screens)
• Contribute to SRE Operability and Architecture Reviews with other engineering teams
• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
• Develop high-quality system design and architecture
• Break down larger pieces of work into small, well-scoped pieces for other team members
• Take end-to-end responsibility on features of increasing complexity
• Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
• Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
• Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

Key skills

• Passionate developer of scalable, secure software and systems.
• Fastidious architect dedicated to building and maintaining reliable infrastructure.
• Proactive researcher of industry trends, consistently integrating new technologies and ideas.
• Commercially astute professional with high proficiency in:
• Cloud Platforms: AWS, GCP, Azure
• Infrastructure as Code: Terraform, Cloudformation
• Command Line Environments: Shell, PowerShell, Bash
• Database Management: Relational and document-based systems
• Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
• Programming Languages: Python, Go, Rust, JavaScript, and .NET
• Version Control: DVCS (preferably Git)
• CI/CD Tooling: GitHub Actions and Jenkins
• Project Management: Bug tracking systems such as Jira
• Capable architect of complex, end-to-end software solutions.
• Excellent communicator, proficient in both written and verbal technical documentation.
• Self-managed professional with strong time management and expectation-setting skills.
• Collaborative teammate, generous with knowledge-sharing and mentorship.
• Strategic thinker able to articulate work in both technical and business-impact terms.

Internal contacts

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.

External contacts

Conferences, User Groups, Service Providers and Partners, Integration Partners.

Typical experience

• 5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
• Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.