Law Offices of Chip Forstall The Law Offices of Chip Forstall is a premier personal injury firm in New Orleans with over 30 years of experience and a track record of winning over 40,000 cases. They specialize in representing victims of auto accidents, catastrophic injuries, and wrongful death, operating with a "family-first" philosophy. The firm is a pillar of the local legal community, known for high-volume success and compassionate client advocacy.

Job Overview

• Job Title: Pre-Litigation Legal Assistant
• Location: New Orleans, LA (Mid-City area near Carrollton Ave)
• Setting: 100% On-site (Must be reliable and physically present daily)
• Compensation: $50,000 – $55,000 annual plus performance/KPI bonuses.
• Schedule: Mon–Thu: 8:30 AM – 5:00 PM | Fri: 8:30 AM – 4:30 PM | Rotating Sat (1 per ~6 weeks): 9:00 AM – 12:00 PM (Paid extra)
• Start Date: ASAP
• Benefits: Full package including Health, Dental, Vision, 401(k), and firm-sponsored Paralegal Certification support.

Culture & Personality Expectations

The firm values a "crisp attitude"—positive, proactive, and ready to hustle. They need an "all hands on deck" collaborator who stays calm under pressure, can multitask (e.g., handling phones while processing records), and genuinely enjoys the satisfaction of an organized, moving desk.

Key Responsibilities

• Intake & Claim Setup: Opening claims with insurance companies and ensuring all initial client documents are gathered and labeled.
• The Medical Engine: Proactively requesting, gathering, and tracking medical records and billing from providers.
• Demand Preparation: Compiling medical chronologies and bills into comprehensive "Demand Packages" for insurance adjusters.
• Client Concierge: Acting as a primary point of contact for clients, providing status updates, and ensuring they feel supported during their medical treatment.
• Administrative Support: Filing, scanning, data entry, and handling multi-line phones to keep the office running smoothly.

Requirements

• Experience Level: Less experience is okay!. The firm is willing to train someone with the right attitude and foundational administrative skills.
• Education: High School Diploma mandatory; Associate’s or Bachelor’s in a related field (Criminal Justice, Legal Studies) is a plus.
• Skills: Exceptional organizational ability, strong phone etiquette, and proficiency in MS Office/Google Workspace.
• Attitude: Must be a self-starter who doesn't need constant micro-management.

Ideal Candidate Summary

You are a high-energy "worker bee" who loves a fast-paced environment. You aren't looking for a "slow" day; you take pride in clearing a queue of 50 medical record requests and ensuring every client on your desk feels heard. You have a "crisp" professional presence and a "no-task-is-too-small" mindset. Most importantly, you want a long-term "home" in a family-oriented firm that will invest in your growth.

*This job listing is open indefinitely, so if we are not currently hiring at a studio location near you, we will be sure to keep your information on file and reach out when an opportunity arises.*

Want to get paid to become a piercer at Studs? Apprentices undergo a minimum 6-week paid piercing training program inclusive of classroom style learning, observation, and hands-on training. We are always looking for Apprentices to join our training program! Upon successful completion of the program, graduated Apprentices will become eligible for a Part Time or Full Time Associate Piercer position at one of our studio locations.

Hourly Rate:

• Graduated apprentices make $24/hour as Associate Piercers, plus tips
  During the 6-week training program, apprentices make $18/hour, plus tips

Key Responsibilities:

REVENUE 

Service Oriented 

• Embodies our performance-oriented culture by meeting and exceeding expectations 
• Serves as a brand ambassador: educates clients on the unique Studs’ experience through our selling cycle 
• Delivers confident, clear, and professional communication with clients during their entire Studs’ experience 

OPERATIONS 

Decision Quality & Execution 

• Leverages Studs’ resources and policies in decision making  
• Becomes well-versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met 
• Shows consistent and detailed record keeping of all maintenance, sterilized inventory and tools

TALENT 

Integrity

• Prioritizes Studio compliance and is accountable to standard operating procedures and company policy 
• Admits mistakes and is not afraid to escalate when help is needed 
• Lives out our Core Values 
• Shows consistency by providing best in class service to everyone in the Studio 
• Provides solutions-oriented feedback and is open-minded to receiving it 

Requirements:

• 3 years of relevant work experience
• At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred
• Full Time:
  • Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays. Must maintain consistent availability
  • Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
  • Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment
• Part Time:
  • Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
  • Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
  • Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
• Must pierce a minimum 18 appointments a day
• Must be able to visually inspect ear anatomy to execute advanced piercings
• Must be able to deliver piercings with a steady hand
• Must be able to lift 20 lbs
• Must be able to handle chemicals safely
• Travel to one of our studio locations for the duration of the training program (paid by Studs)
• Driven, creative problem solver that consistently acts with integrity and speaks up
• Owner’s mindset, with the ability to approach feedback and problems with a positive attitude.

Benefits & Perks:

Full Time:

• Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
• Access to Mental Health and Work/Life Resources  including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Paid Time Off and Paid Safe & Sick Leave Accruals
• Paid Parental Leave
• Paid Sabbatical After 4 Years of Service
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!

Part Time:

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)