Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role 

As a People and Culture Business Partner, you will play a pivotal role in shaping the employee experience and people strategy for Nepal while working closely with the Director of People & Culture, APAC on high‑impact regional priorities. This is a visible, hands‑on role designed for someone who thrives at the intersection of culture, performance, and growth—and wants to help build the people foundations of a scaling, tech‑driven organization. 

You’ll act as a trusted advisor to leaders and employees, influencing how teams work, grow, and succeed every day. From performance and engagement to leadership development and culture‑building initiatives, you’ll bring people strategies to life in a way that resonates locally while aligning with global standards and best practices. You’ll also play a key role in strengthening belonging, inclusion, and connection across teams—using both human insight and modern HR tools to drive consistency, efficiency, and impact. 

If you’re excited by the opportunity to partner with leaders, use technology and data to elevate employee experience, and leave a visible mark on how teams thrive, this role offers both scope and momentum. 

Your day to day 

• Partner closely with the Director of People & Culture, APAC to execute regional people programs and deliver priority initiatives across the APAC region.
• Serve as the primary People Business Partner for Nepal, supporting cross‑functional and technical teams with people matters including performance conversations, team effectiveness, and workforce needs.
• Design and deliver engaging employee experience initiatives—such as engagement surveys, culture programs, and well‑being efforts—tailored to local teams and informed by data.
• Drive the execution of core people processes including goal setting, performance reviews, and feedback cycles, ensuring a fair, consistent, and well‑communicated experience.
• Implement and continuously improve HR policies and processes, balancing local labor law requirements with global frameworks and best practices.
• Collaborate with Learning & Development to support onboarding, leadership development, and people‑leader capability programs.
• Leverage HR systems and people analytics to identify trends, surface risks (e.g., engagement, attrition, performance), and recommend clear, actionable solutions to senior P&C stakeholders. 

What you bring to the team 

• Minimum 5 years of experience in People & Culture or HR, including 2–3 years in a HR Business Partner or generalist role—ideally within a tech, product, or high‑growth environment.
• Strong working knowledge of HR practices and employment laws in Nepal; experience supporting multi‑country or regional teams is a plus.
• Hands‑on experience with HR tools including HRIS platforms, performance or engagement tools, and people analytics or reporting dashboards.
• Proven experience supporting performance cycles, employee engagement initiatives, onboarding programs, and policy implementation.
• Data‑driven mindset, with the ability to interpret people insights and translate them into practical recommendations.
• Strong communication and relationship‑building skills, with the credibility to partner effectively across levels, teams, and cultures.
• Comfort operating in a fast‑paced environment while managing multiple priorities with strong attention to detail.
• Cultural agility and the ability to navigate local and global perspectives with empathy and confidence.
• Fluency in English (written and spoken) to collaborate effectively in a regional and global setting.
• Bachelors or Master's degree in HR, Business Management, or a related field.] 

What we would like to see, but not required 

• Background supporting technology organizations and collaborating with international teams.
• Practical experience leveraging HR tools, systems, and analytics to elevate employee experience and inform people strategy. 

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Working Arrangements

• Standard hours: 9 hours/day, 5 working days
• Location: Onsite
• Shift: 10 AM – 7 PM local time

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the role 

We are seeking an accomplished Senior Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work with internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment. 

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will ensure high-quality, compliant data operations across the lifecycle. 

Your day to day 

• Architect, design, and implement high‑volume batch and real‑time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor APIs, ensuring data quality, lineage, and schema evolution.
• Design and optimize data models (star/snowflake schemas) and apply performance tuning techniques for analytical workloads on cloud data warehouses.
• Translate complex business requirements into detailed technical specifications, reusable engineering components, and implementation artifacts.
• Establish and enforce data engineering best practices, including CI/CD for data pipelines, version control, automated testing, orchestration, logging, and observability.
• Drive performance and cost optimization through profiling, cluster tuning, partitioning, indexing, caching, and compute optimization across Databricks and Snowflake.
• Ensure operational excellence and team growth by producing high‑quality documentation (runbooks, architecture diagrams), monitoring and troubleshooting production pipelines, performing root‑cause analysis, and mentoring junior engineers.

What you bring to the team 

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field, with 5+ years of hands‑on experience as a Data Engineer building and operating large‑scale, distributed data systems in modern cloud environments.
•  Proven ability to clearly communicate complex technical concepts and solutions to both technical and non‑technical stakeholders.
•  Expert‑level proficiency in Python, SQL, and PySpark, including development of distributed transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using DBT, Kafka, Delta Lake, and event‑driven or streaming architectures in cloud‑native data or platform engineering environments.
• Strong working knowledge of AWS data services (S3, SQS, Lambda, Glue, IAM or equivalents), structured and semi‑structured data formats (Parquet, ORC, JSON, Avro), schema evolution, and optimization techniques.
• Hands‑on experience with Terraform and CI/CD pipelines (e.g., GitLab), deep expertise in SQL and compute optimization (partitioning, clustering, Z‑Ordering, pruning, caching), and performance tuning on cloud data warehouses such as Snowflake (preferred), BigQuery, or Redshift

What we would like to see but not required: 

• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows. 

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Working Arrangements

• Standard hours: 9 hours/day, 5 working days
• Location: Onsite
• Shift: 10 AM – 7 PM local time

LEAP Program Description

Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.

The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.

About the Position

Nepal has prioritized tuberculosis (TB) elimination through the Government of Nepal’s TB-Free Nepal Initiative, supported by domestic financing, life-saving humanitarian assistance, and external resources, including the Global Fund. Effective coordination across national and sub-national levels, alongside strong technical support for Global Fund proposal development and grant implementation, is critical to achieving reductions in TB incidence and mortality.

To strengthen coordination, proposal development, and implementation oversight, a Coordinator will be engaged to support the National TB Program (NTBP) in managing the TB-Free Nepal Initiative and Global Fund TB grants in a coherent, results-oriented manner, including support to ensure alignment between national TB free priorities and Global Fund grant cycles and to strengthen coordination across federal, provincial and local levels.

The purpose of this position is to coordinate planning, proposal development, implementation, and monitoring of the Nepal TB-Free Initiative and Global Fund–supported TB programs, ensuring alignment, timely execution, and effective use of resources and coherence between national TB-Free priorities and Global Fund grant cycles across all levels of implementation. The Advisor will support the NTBP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. 

Responsibilities

Coordination of the Nepal TB-Free Initiative

• Coordinate planning and implementation of the Nepal TB-Free Initiative across national, provincial, and palika levels.
• Serve as a central coordination point between NTBP, provincial health authorities, TB-Free Initiative palikas, and implementing partners.
• Support harmonization of TB-Free Initiative activities with Global Fund–supported interventions to avoid duplication and ensure complementarity.
• Track implementation progress of TB-Free Initiative activities and flag operational challenges requiring management action.
• Support preparation and follow-up of coordination meetings, technical discussions, and review forums related to the TB-Free Initiative.
• Support operationalization of the TB-Free Palika framework, including coordination on planning, implementation milestones, monitoring indicators, and documentation required for TB-Free recognition and reporting.
• Facilitate coordination between federal, provincial, and palika levels to strengthen decentralized planning, implementation oversight, and local accountability for TB-Free outcomes.

Global Fund Proposal Development and Grant Support

• Coordinate and provide technical and organizational support for Global Fund TB grant proposal development, including concept notes, funding requests, and supporting documentation.
• Facilitate inputs from NTBP, MoHP divisions, provinces, palikas, and partners to ensure proposals are technically sound, aligned with national priorities, and implementation-ready.
• Support NTBP in aligning Global Fund proposals with the TB-Free Nepal Initiative, national TB strategy, and LHA priorities including ensuring coherence between ongoing and upcoming grant cycles.
• Assist in organizing internal reviews and consultations during proposal development and grant revision processes.
• Support organization and documentation of country dialogue meetings and consultations related to Global Fund TB funding requests. • Assist in tracking, consolidation, and follow-up of Global Fund Technical Review Panel (TRP) comments and agreed actions during proposal development and grant revision processes.

Global Fund Grant Implementation and Monitoring

• Support NTBP in coordinating implementation of Global Fund TB grants, including tracking timelines, milestones, and key deliverables.
• Assist in monitoring progress of grant implementation and identifying risks, delays, or bottlenecks.
• Review and compile implementation and performance information for Global Fund progress updates and reports, in coordination with NTBP and partners.
• Support grant implementation reviews and follow-up actions to improve performance and absorption.
• Maintain regular communication with Global Fund and partners to ensure alignment on implementation status and technical approaches.
• Support tracking of key grant management tools, including workplans, performance frameworks, and implementation milestones, in coordination with NTBP and implementing partners.
• Assist NTBP in identifying implementation risks (programmatic, financial, or operational) and documenting agreed mitigation and follow-up actions.

Performance Monitoring and Quality Improvement

• Support NTBP in monitoring progress of TB-Free Initiative and Global Fund–supported activities against agreed indicators and targets.
• Identify implementation gaps, performance bottlenecks, and coordination challenges affecting TB service delivery.
• Support documentation and follow-up of agreed corrective actions at national and sub-national levels.
• Facilitate use of routine data and performance findings to inform program adjustments.

Stakeholder Engagement and Partner Alignment

• Help organize and facilitate regular coordination and technical meetings among NTBP, Global Fund, donors (including DoS, as relevant), and implementing partners.
• Promote alignment of technical approaches, implementation plans, and reporting requirements across the TB portfolio.
• Support consensus-building among stakeholders on priority actions to accelerate TB-Free Initiative and Global Fund results.
• Promote alignment of TB-Free Initiative and Global Fund supported activities with community systems strengthening, gender, and rights-based approaches, in line with national priorities.
• Support coordination between NTBP and NCASC to strengthen TB-HIV collaborative activities under Global Fund supported programs, including aligned planning, implementation follow-up, and reporting, as guided by respective national programs.
• Facilitate information sharing and joint discussions related to TB-HIV collaborative programming during coordination meetings and reviews, to promote coherence across TB and HIV investments.

Key Deliverables

• Coordinated workplans and tracking tools for TB-Free Initiative and Global Fund TB grants.
• Technical and coordination inputs to Global Fund TB proposal development.
• Periodic implementation tracking summaries and issue briefs.
• Consolidated inputs to Global Fund progress updates and review processes.
• Documentation of coordination meetings and agreed follow-up actions.
• Tracking matrix for Global Fund proposal development actions, including consultations and TRP follow-up items. • Periodic coordination briefs highlighting implementation risks, bottlenecks, and recommended follow-up actions.

Reporting and Coordination

• The Advisor will work under the overall guidance of the NTBP.
• The Advisor will coordinate closely with MoHP divisions, provincial and palika TB teams, implementing partners, and donors to support aligned planning, implementation and monitoring of TB-Free initiative and Global Fund supported activities.
• The Advisor will serve as a focal point for coordination and information exchange with the Global Fund and other relevant partners on TB grants as guided by NTBP.
• The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.

Qualifications

• Advanced degree in public health, health management, or a related field.
• Minimum 5 years of experience in TB or donor funded public health programs including demonstrated exposure to Global Fund supported grants.
• Demonstrated experience supporting Global Fund proposal development and/or grant implementation.
• Familiarity with TB-Free Palika or decentralized TB programming within Nepal’s federal health system is an asset.
• Strong coordination, organizational, and stakeholder engagement skills.
• Experience working with government health programs and sub-national structures in Nepal is highly desirable.
• Strong written and verbal communication skills.
• Proficiency in English required.

About the role

Our Solution Architecture team is looking to bring on an experienced Solution Architect to support both ongoing and new implementations.  We see significant growth in our future and would love for you to be a part of it! You will partner with customers and numerous internal teams to craft highly scalable, flexible and resilient cloud architectures that provide solutions to solve customer business problems and accelerate the adoption of Abacus’ offerings. As a solutions architect, you will demonstrate best practices around advanced cloud solutions and healthcare payer systems including claims processing (i.e., Medical, Vision, Prescription claims), clinical informatics (e.g., Lab Results), provider systems such as EHR, and CMS Interoperability Mandate solutions.  As a trusted customer advocate, you will have the opportunity to guide a client’s successful adoption of Abacus’ core data management offerings as well as data solutions such as CMS Interoperability, HEDIS and Payment Integrity.

Your day to day

• Collaborate with customers’ business and IT teams to understand the current business and system capabilities and determine the desired state to define the overall technology strategy roadmap
• Author the project architecture design documents, including data flows, sequence diagrams and overall system architecture, that will drive the technical implementation of the solutions.
• Work closely with cross-functional Abacus teams, including business experts, technical business analysts, project managers, sales / account executives and data engineers to successfully implement client projects which reduce technology costs and solution redundancy.
• Collaborate with Product Management to identify client-specific requirements that may translate into an existing standard product feature or a future feature on the Abacus product roadmap.
• Define the solution architecture visions for designated components that describe the long-term goals as well as near-term needs of the client.
• Provide mentorship to internal teams on business needs and use cases for seamless client implementation. Provide ongoing support to address questions and issues raised by the implementation team.

What you bring to the team

• 5 – 7 years of experience in the healthcare IT space, including prior experience in a customer-facing technical role
• Understanding and passion for healthcare data and systems – including payer, provider, and integration partners. Strong working knowledge of US healthcare data, including but not limited to Medical Claims, Pharmacy Claims, Membership / Enrollment, Provider and Clinical.
• Strong communication skills to leverage their domain and technical expertise effectively with the client and build working relationships with internal and external team members. Ability to communicate succinctly and clearly, both verbally and written, across technical and non-technical audiences at multiple levels, including business leaders.
• Working knowledge of GenAI and agentic AI strategies, implementation and governance with a focus on leveraging for efficiency improvements.
• Working knowledge of CMS Interoperability Mandate (9115 / 0057).
• Broad technical knowledge as well as competencies in infrastructure, data models, databases, programming, frameworks, standards, and technical modeling. Strong experience with one or more cloud vendors (AWS / Azure / GCP) and data platforms (Databricks / Snowflake) desired.
• Ability to define the solution architecture vision in architecture design documents
• Experience translating business needs into technology solutions that enable delivery of the Abacus platform.
• Experience working in the payer / healthcare data space and understanding of the historical data architecture needs of our clients.

What we would like to see, but not required:

• Working knowledge of:
  • Provider (EHR) data formats and topics – including FHIR, X-12, HL-7 V2.3, and CCDA/CDA - as well as the general system architecture required to consume and make use of this data.
  • Utilization Management / Care Management / Disease Management business processes / data structures.
  • Medicaid data sets, specifically T-MSIS (Transformed Medicaid Statistical Information System) and how it is used by Medicaid plans.
  • Master Data Management (MDM) processes, tools and strategies.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Working Arrangements

• Standard hours: 9 hours/day, 5 working days
• Location: Onsite
• Shift: 1PM - 10 PM local time

About the Role

The Site Reliability and Forward Deployed Engineer is an experienced individual contributor responsible for supporting production operations, incident response, and post‑launch reliability across the Abacus Insights platform.

This role combines:

• Production operations and reliability engineering
• Deep technical problem-solving during incidents and escalations
• Customer‑facing technical support for deployments and issues
• Hands‑on software development and automation

You will work on complex production issues involving AWS infrastructure, Databricks workloads, and data pipelines, partnering closely with senior engineers and platform teams. You will engage with customers during escalations and deployments and help translate learnings into product and operational improvements. This is a hands‑on role. You are expected to actively participate in incidents, debug live systems, and write production code that improves system reliability and operability, with guidance from senior technical leaders.

Your day to day

• Act as a technical escalation point during production incidents, leading real‑time triage, mitigation, and recovery efforts.
• Drive root cause analysis (RCA) and ensure follow‑up remediation and reliability improvements are completed and tracked.
• Support post‑launch reliability by investigating and resolving production defects and field‑reported issues.
• Partner closely with Engineering, Data, and Customer Success teams to support customers during high‑impact incidents and escalations.
• Improve operational readiness through better runbooks, monitoring, alerting, and incident response practices.
• Work directly with customers on complex deployments, integrations, and production troubleshooting in customer environments.
• Write production‑quality code (primarily Python) to automate operational workflows, improve observability, and reduce manual toil.
• Support and troubleshoot AWS‑ and Databricks‑based production systems, including performance, scalability, and data correctness issues.
• Capture learnings from incidents and customer engagements and translate them into reusable tools, documentation, and product improvements.

What you bring to the team

• 3 - 5 years of experience in software engineering, SRE, sustaining engineering, or production operations
• Hands‑on experience supporting production systems in AWS
• Experience troubleshooting large‑scale data platforms or Databricks
• Proficiency in Python and experience building or supporting production services or tooling
• Working knowledge of:
  • Distributed systems fundamentals
  • Incident response and RCA practices
  • Monitoring, alerting, and observability
  • CI/CD pipelines and Infrastructure as Code concepts
• Strong communication skills during incidents and customer interactions
• Ability to take ownership of issues through resolution with support and guidance
• Good operational judgment and willingness to learn how to proactively reduce risk

What we would like to see, but not required

• Experience in regulated or healthcare data environments
• Familiarity with Kubernetes (EKS), EMR, Lambda, Spark internals, Snowflake, Databricks or similar data warehouses
• Experience participating in on‑call or SRE programs
• Prior customer‑facing or escalation engineering experience

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Working Arrangements

• Standard hours: 9 hours/day, 5 working days
• Location: Onsite
• Shift: 1 PM - 10 PM local time