Help Desk Jobs in Nebraska.
All active Help Desk roles based in Nebraska.
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About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.
You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include:
- Objective #1 is to exceed our sales targets.
- Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
- Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
- Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
- Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
- Present the Netskope cloud security solution to prospective customers
- Create and deliver demonstrations of the products
- Gather customer technical requirements
- Work trade shows as necessary
- Provide insight on competitive solutions and differentiate between them
- Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
- Lead Proof-of-Concepts (POCs)
- Present at Conferences and Seminars
- Respond effectively to RFIs/RFPs
Job Requirements:
- 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Strong empathy for customers AND passion for revenue and growth.
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
- Ability to scale from the whiteboard to working with security architects to influencing CISOs.
- Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
- Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
- Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
- Knowledge of certificates, key management systems, HSM and related protocols
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
- Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
- Experience working with Public cloud environments (AWS, Azure and GCP)
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
Desire:
- Demonstrable experience with scripting languages such as Python, and REST API framework.
- Prior experience with other vendor Cloud Security solutions is advantageous.
- Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
- Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
- Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
- Relevant Bachelor’s degree; preference for computer science or related degrees
#LI-DP1
Compensation:
At Netskope, salary is one component of our competitive total rewards package. The salary range for this position is as listed below. This is a national range. For purposes of complying with applicable laws, the range applies to candidates in California, Colorado, Illinois, Maryland, New York, Washington, and other states.
The successful candidate’s starting pay will also be determined based on job-related skills, experience, qualifications, location, and market conditions.
For all sales roles, the posted salary range is the On Target Earnings (OTE) range for the role, which is the sum of base salary and target commission amount at 100% goal achievement.
In addition to salary, candidates may be eligible for other forms of compensation such as participation in a bonus plan (for non-sales roles) and a stock award program. Candidates may also be eligible for a comprehensive health plan and other benefits that can be reviewed at Netskope Benefits site.
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.
Ready to apply?
Apply to Netskope
Desktop Support Specialist (On-Site in Omaha, NE)
Desktop Support Specialist (On-Site in Omaha, NE)
Koley Jessen is seeking a reliable and driven Desktop Support Specialist to join our strategically growing firm. Our collaborative culture drives our ability to to provide over-the-top service. Our investment in one another fuels our success and ensures that Koley Jessen will always be a great place to work and to grow professionally.
Accountabilities
In this role, you will be responsible for implementing, maintaining, and supporting innovative information technology systems. This includes but is not limited to hardware and software set up, equipment maintenance, user account creation, local group policies, and help desk support.
The primary accountabilities of the role include:
- Help Desk Support including logging of all requests, status, and actions taken to resolve issues.
- New user account setup including documentation.
- Installation and maintenance of hardware and software including desktops/laptops, printers, scanners, intrusion detection systems, operating systems, productivity software suite, and other Firm software applications.
- Desktop/laptop patch management and compliance.
- Maintain desktop/laptop hardware and peripherals inventory in appropriate tracking systems.
- Ensure and demonstrate compliance requirements with company policy and procedure while consistently maintaining appropriate levels of technological services.
Qualifications
Required
- Bachelor’s degree or higher in Information Technology or related field;
- Minimum of three years’ experience in IT and demonstrated expertise with resolving complex technical problems.
- Consistent oral and written communication, organization, and problem solving skills.
- Provide technical guidance in easy to understand non-technical terms to all users of all skill levels.
- Effective analytical skills, attention to detail, and the ability to work effectively in a team environment.
- Technical leadership skills with a desire to grow in capabilities while offering a strong willingness to assist others.
- Experience using Microsoft Intune and SCCM including desktop/laptop provisioning, patching, and software updates.
- Experience with Microsoft Windows 11 and Microsoft Office 365.
- Microsoft Active Directory user account setup and management along with group policies.
- Ability to lift up to 50 lbs.
Preferred
- Experience with Document Management Systems.
- Previous Information technology experience in a law firm or other professional services industry.
Koley Jessen Offers:
- A people-focused and results-orientated culture;
- Programs and activities to enhance your wellbeing;
- Continuous learning and professional development opportunities;
- Competitive salary and a robust benefits package including medical, dental, vision, life and long-term disability insurance options, 401(k) with Firm contribution, and Employee Assistance Programs;
- A beautiful central Omaha office equipped with modernized workspaces.
Koley Jessen is a dynamic law firm powered by highly-talented people. Our collaborative culture drives our ability to provide over-the-top service and achieve the best results for our clients. Our investment in one another fuels our success and ensures that Koley Jessen will always be a great place to work and to grow professionally.
Koley Jessen celebrates, supports and promotes diversity and inclusion and is an Equal Opportunity Employer inclusive of protected veterans and individuals with disabilities. Koley Jessen strictly prohibits any discrimination or harassment based on a person’s race, color, sex, national origin, ancestry, age, disability, religion, military and veteran status, sexual orientation, gender identity, gender expression, genetic information, pregnancy, or any other ground prohibited by law.
Ready to apply?
Apply to Koley Jessen P.C., L.L.O