Roadway Project Engineer I

We have an exciting career opportunity for a Project Engineer with our Civil Roadway team in Tennessee! The ideal candidate has experience with civil transportation design and comprehensive knowledge of roadway projects and developing plans in accordance with local DOT standards. 

Location

This position will report to our Franklin or Nashville office on a hybrid work schedule. 

The Impact You Will Have

• Work closely with senior staff to deliver transportation projects
• Ability to work independently within a design team to execute project work plans
• Be accountable for budgets and schedules provided by the Project Manager
• Mentor junior staff
• Interact with clients, agencies, and other project stakeholders

What You Will Need

• A minimum of 4 years of diverse and progressive civil transportation design experience
• Licensed PE in the state of TN or able to obtain licensure through comity within one year
• B.S. Degree in Civil Engineering
• Experience working with public agencies, private entities and/or municipalities
• Progressive experience with developing plans specifications, and submissions per DOT standards and requirements
• Excellent communication and client relation skills
• Strong organizational skills with a track record for adhering to design budgets and schedules
• Advanced use of MicroStation and Geopak. OpenRoads Designer experience a plus
• Assure compliance with project CADD standards
• Ability to work independently and develop task deliverables in a complete and reviewable manner

#LI-MF1

Roadway Project Engineer II

We have an exciting career opportunity for a Project Engineer with our Civil Roadway team. The ideal candidate has experience with civil transportation design and comprehensive knowledge of roadway projects and developing plans in accordance with local DOT standards. 

Location

This position will report to our Franklin or Nashville office on a hybrid work schedule. 

The Impact You Will Have

• Work closely with senior staff to deliver transportation projects
• Work independently within a design team to execute project work plans
• Work closely with the Project Manager to ensure projects remain under budget and on schedule
• Mentor junior staff
• Interacting with clients, agencies, and other project stakeholders
• Contribute to Division strategic growth initiatives and collaborate on regional growth strategy
• Represent Benesch at industry and professional engagement events

What You Will Need

• A minimum of 6 years of diverse and progressive civil transportation design experience
• Licensed PE in the state of TN or able to obtain licensure through comity within one year
• B.S. Degree in Civil Engineering
• Experience working with public agencies, private entities and/or municipalities
• Progressive experience with developing plans specifications, and submissions per DOT standards and requirements
• Excellent communication and client relation skills
• Strong organizational skills with a track record for adhering to design budgets and schedules
• Advanced use of MicroStation and Geopak. OpenRoads Designer experience a plus
• Assure compliance with project CADD standards
• Ability to work independently and develop task deliverables in a complete and reviewable manner #LI-MF1

We’re seeking a Staff DevOps Engineer to join our Cloud Platform Team — the engineer who sets the technical direction for how Built’s infrastructure is designed, operated, and evolved. This is the most senior individual contributor role on the platform team, and it goes well beyond day-to-day operations. You’ll architect the systems that every engineering team at Built depends on, define the standards that others work within, and drive the platform roadmap with full autonomy. By raising the reliability and velocity of our infrastructure, you directly enable Built’s mission of radically disrupting construction finance.

Our Guiding Principles

• Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.
• Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.
• Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.
• Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.
• Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.

What You’ll Do

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Skills & Experience

Must-Have

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Nice-to-Have

• Experience with other IaC tools (Pulumi, CloudFormation, CDK) is a plus.
• Experience with service catalog and developer experience tooling (OpsLevel, Backstage, or similar).
• Background in fintech, lending, or regulated industries where uptime, auditability, and data security are critical.
• FinOps experience — cloud cost governance, right-sizing, and spend transparency across engineering teams.
• Contribution to open-source infrastructure projects or published engineering RFCs.

What the First Year Looks Like

Days 1–30: Learn the Landscape

• Ramp up on Built’s AWS infrastructure (EKS, ECS, VPC, IAM), CI/CD pipelines, and observability stack.
• Shadow on-call rotations (roughly one week every six weeks) to understand current incident patterns and pain points firsthand.
• Build relationships with product engineering teams to understand their infrastructure dependencies and friction points.

Days 30–60: Start Shaping the Platform

• Identify the highest-leverage opportunities for platform modernization and SDLC simplification.
• Begin contributing to architecture decisions and TRDs for current initiatives.
• Propose improvements to IaC standards, deployment pipelines, or observability coverage where gaps exist.

Days 60–90: Own and Drive

• Lead a meaningful platform initiative from architecture through delivery — whether modernization, reliability, or developer experience.
• Establish yourself as the technical standard-setter the team turns to for complex infrastructure and AI-related platform questions.
• Contribute to the roadmap planning process with a clear point of view on what the platform needs next.

AI & Technology Expectations

At Built, AI is a first-class part of how we work — not a pilot program. For this role specifically, that means:

• Use AI coding assistants (your choice of platform) as a daily productivity multiplier for IaC authoring, pipeline configuration, and automation scripting.
• Apply AI to platform operations: runbook generation, incident summarization, root cause analysis drafts, and postmortem synthesis.
• Drive and contribute to Built’s broader initiative to automate the software delivery lifecycle — identifying where AI can reduce manual toil across build, test, deploy, and observe workflows.
• Evaluate emerging AI infrastructure tooling and bring well-reasoned recommendations to the team.
• Share effective AI use cases and patterns with the broader engineering organization.

Operational Details

• Team size: You’ll join a team of 5 platform engineers, with this role serving as the senior technical anchor.
• On-call: Rotations run approximately one week every six weeks. We work continuously to reduce incident volume and toil so that on-call is manageable and low-noise.
• Location: Remote (US). Flexible working hours.

Built’s salary range for this position is $175,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

About the team/role

As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately and efficiently. This is a senior individual contributor role within Shared Services, responsible for leading complex, cross-functional knowledge programs that span department boundaries and directly shape the quality of agent-assisted and AI-driven resolution at scale. You will set strategy, clarify goals, and independently drive programs from initiation to measurable outcomes.

Knowledge at Checkr serves a dual audience: human agents who rely on clear, actionable content to resolve complex cases, and AI agents that retrieve, reason over, and act on that same knowledge base autonomously. This role requires mastery of both dimensions. You will design content that is clear and actionable for human agents while simultaneously being structured for accurate AI retrieval, optimized for fast search, and enriched with metadata that drives correct segmentation and response logic. You will also build, manage, and iterate on AI workforce agents that accelerate knowledge operations, treating them as members of your toolkit the same way you would a contractor or vendor.

Our ideal candidate brings a rare combination of disciplines: the precision of a technical writer, the systems thinking of an information architect, and the LLM fluency of a prompt engineer. You have hands-on experience building knowledge for RAG-based AI systems, a sharp instinct for the content gaps that cause agent escalations and model hallucinations, and the ability to drive alignment across engineering, product, quality, and operations partners. You thrive in ambiguity, mentor peers, and balance department impact with broader company objectives. You are startup-minded: comfortable building from scratch, owning ambiguous problems end to end, and leveraging AI agents as force multipliers to drive outcomes at a scale beyond what manual effort allows.

This role is based in Nashville, TN and requires periodic travel (<25%) to connect with teams across Checkr office locations in San Francisco and Denver.

What you'll do

• Design and drive Checkr's agent-facing knowledge architecture: content structure, chunking strategy, metadata schema, retrieval optimization, and decision logic encoding for both human and AI agent consumption.
• Independently lead complex, cross-functional knowledge programs from initiation to delivery, coordinating with product, engineering, quality, and operations stakeholders to set strategy and achieve program goals within planned timeframes.
• Build, deploy, and manage AI workforce agents that execute knowledge operations tasks, including content audits, metadata enrichment, quality checks, and triage workflows, owning agent performance and iterating on prompts, logic, and guardrails to improve outcomes.
• Define and enforce authoring standards that serve a dual audience: content readable and actionable for frontline BPO agents, and structured for accurate, low-latency AI retrieval.
• Design and manage analytical workflows, including AI assisted triage, to surface knowledge gaps from escalation patterns, quality scores, and conversation failure logs.
• Proactively identify and anticipate risks and gaps in the knowledge ecosystem, including content that misleads agents, creates compliance exposure, or degrades AI performance; propose and execute next steps without waiting to be directed.
• Build and maintain metadata frameworks that ensure knowledge is correctly segmented across agent types, customer tiers, product lines, and support workflows.
• Partner with AI/Product and Engineering teams to surface knowledge-side limitations affecting agent and AI resolution quality, influence prompt design, and advocate for platform enhancements.
• Identify opportunities across agent and AI performance data to drive continuous improvements to content standards, knowledge architecture, and intake processes.
• Serve as a trusted cross-functional partner to Quality, Training, Service Design, and frontline operations teams, translating frontline agent experience needs into knowledge improvements.
• Mentor Knowledge team members on agent-aware and AI-aware authoring practices, providing clear, specific feedback and coaching to build team capability.

What you bring

• 5+ years of experience in knowledge management, information architecture, technical writing, or content operations, with demonstrated progression in scope and complexity.
• 2+ years of hands-on experience building knowledge for AI systems, including chunking strategies, metadata design, retrieval accuracy improvement, and hallucination reduction in a RAG-based environment.
• Experience designing content for a dual audience: human agents who need clear, scannable, actionable content and AI systems that require precision structure for accurate retrieval and reasoning.
• Hands-on experience building and managing AI agents or automated workflows (e.g., prompt chains, decision agents, RPA sequences) to execute operational tasks at scale.
• Proven ability to independently lead complex, cross-functional programs, balancing department priorities with broader company objectives and driving outcomes without direct authority.
• Fluency with leading LLMs (GPT-4, Claude, Gemini) and Gen AI concepts including RAG, agentic AI, chain-of-thought prompting, decision flows, and vector search.
• Strong systems thinking: ability to trace how a knowledge gap, metadata error, or unclear procedure propagates into agent escalations, AI failures, and customer experience degradation.
• Analytical mindset with comfort reading quality scores, latency logs, and accuracy data to diagnose root causes and design targeted solutions.
• Track record of proactively identifying risks, leading retrospectives, and implementing process improvements that prevent recurring issues.
• Demonstrated ability to mentor and coach more junior team members; experience leading external contractors is a plus.
• Exceptional written communication: able to produce clear, actionable content for agent-facing audiences and translate complex AI-system concepts into standards and recommendations for varied stakeholders.
• Preferred: Experience with Zendesk or Salesforce knowledge bases.
• Preferred: Background in support operations or conversation design.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you'll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

For Atwell's Civil Engineering group, you'll dive into diverse projects of varying sizes and complexities. This is your chance to shape your career in a dynamic, entrepreneurial work environment.

Responsibilities: 

• Project Collaboration: You'll collaborate closely with Project Managers, assisting them in drafting, reviewing, and finalizing preliminary and final site plans and construction documents.
• Data Maestro: Dive into project survey data to analyze existing site conditions, examining legal descriptions, ALTA surveys, easement documents, and condo documents. You'll be the go-to expert for all things data-related.
• Mentorship and Guidance: Take on a leadership role by guiding and assisting junior staff. Ensure that project-based tasks are executed accurately and efficiently, nurturing the next generation's talents.
• Technical Guru: Utilize your engineering prowess to prepare a wide range of reports, opinions, and recommendations. From hydrology/hydraulic studies to project schedules and storm sewer reports, your technical skills will shine.
• Construction Support: Provide essential construction-related services and direct junior team members. From permit applications to quantity estimates, you'll play a pivotal role in turning plans into reality.
• Engineering Software Whiz: You'll be a pro with AutoCAD Civil 3D and various engineering software packages. Your expertise will ensure that assignments are completed on time and within budget.
• Future-Ready: This role isn't just about today; it's about tomorrow. Develop your Project Manager skills through training and mentoring, with the potential to grow into a Project Manager role.

Qualifications:

• Bachelor’s Degree in Civil Engineering
• EIT preferred 
• 4 plus years of related experience

Join us at Atwell, where your career's growth potential knows no bounds.

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-WW1

We are looking for a skilled Assistant Chief Engineer to assist the Senior Chief Engineer in directing the engineering departments operations within Corporate Advisory & Solutions (providing technical and administrative support), preplanning mechanical preventive maintenance, and supervising and directing maintenance personnel in installation, repair, and maintenance of all mechanical and electrical equipment and systems. The Assistant Chief Engineer also assumes the Chief Engineers’ responsibilities as necessary. 

Responsibilities: 

• Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities. Perform and/or direct the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience.  
• Provide training and supervision aimed at expanding the capabilities of the operations staff.  
• Supervise and implement the preventative maintenance program., such as scheduling of preventative maintenance with a minimum disruption of building services, performing and/or delegating preventative maintenance tasks to the appropriately qualified maintenance staff member, orders parts and equipment required for repair, maintenance and installation of new equipment and facilities, and maintains inventory. 
• Direct the performance of contracted maintenance work as needed 
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace. 
• Ensure the availability of an adequate operating inventory of tools and supplies. Specific duties include, but not limited to: Preparing and submitting purchase-order requests, developing sources for stock materials and performing periodic checks for supplies. 
• Responsible for the operational management and effective daily leadership and administration of the engineering team with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner.  
• Perform additional job duties as requested. 

Desired Competency, Experience and Skills:  

• High School diploma or GED equivalent 
• 5+ years related work experience; supervisory experience preferred 
• Operating Engineers license (SMA) or equivalent preferred 
• Certification as a Universal Technician for CFC’s (or within 90 days of employment) 
• Working knowledge of computer applications including Word and Excel. 
• Demonstrated verbal/written communication skills. 
• Proven record of excellent internal and external customer service. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#IND123