What You'll Do:

• Participate fully in the Solutions Engineering Academy bootcamp, mastering core product knowledge, sales methodologies, and demonstration techniques.
• Shadow and support the Commercial sales team throughout the sales cycle, including discovery calls and technical discussions, in preparation for a client-facing role.
• Conduct internal practice demonstrations of the Motive product offering, effectively showcasing our core value proposition, specifically the capabilities driven by Artificial Intelligence and Machine Learning.
• Develop expertise in Motive's integrated platform, spanning IoT hardware (in-vehicle devices, sensors), cloud-based data aggregation, and AI/ML features that automate complex operational workflows.
• Learn to successfully match customer pain points and requirements to proposed solutions, articulating clear business benefits and foundational return on investment (ROI).
• Rapidly become a subject matter expert on Motive’s current product offering and future roadmap.
• Collaborate closely with the Product Team to provide feedback from the field and assist with training on new feature releases.
• Act as a technical liaison during the training phase between the sales team and various internal organizations, including Product, Engineering, and Customer Success, ensuring seamless information flow.
• Prepare and deliver technical presentations and mock proposals that clearly articulate the value and functionality of Motive's solutions.

What We're Looking For:

• Bachelor's Degree required
• 0-1 years of professional experience. Internship experience in a pre-sales, technical support, or customer-facing role is a significant plus.
• A strong desire and ability to quickly learn complex SaaS and hardware solutions, paired with a genuine interest in experimenting with and understanding how AI/ML models and IoT devices operate in real-world environments.
• Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts in an understandable way.
• Proven analytical and problem-solving skills, with the ability to understand customer challenges and propose effective technical solutions.
• The ability to quickly connect technical solution features to tangible business outcomes and value.
• A strong desire to learn, grow, and execute in a dynamic and fast-paced environment.
• Interest in the Transportation & Logistics industry is beneficial.

The Maintenance Technician within Corporate Advisory & Solutions ensures the integrity of building systems by performing routine maintenance and minor repairs while supporting the efficient operation of equipment. This role provides hands-on support for general maintenance tasks under the supervision of the Chief Engineer or Assistant Chief Engineer.

Essential Duties and Responsibilities:

• Perform repairs in restroom facilities, including toilets and soap dispensers; clear drains using plungers and handheld augers.
• Conduct general labor tasks, such as carrying, stacking, and sorting materials; debris removal.
• Safely use employer-provided vehicles to travel for parts and supplies, adhering to all traffic laws.
• Maintain and/or replace door hardware; handle minor furniture repairs and floor maintenance; and conduct basic painting tasks in equipment rooms; and perform general cleaning in mechanical spaces.
• Perform maintenance tasks as assigned; conduct cleaning and inspections of engineering areas, mechanical spaces, and equipment.
• Replace lamps, air filters, ceiling tiles, and fire extinguishers.
• Communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a professional manner, keeping the appropriate customer(s) informed/updated as needed.
• Interact with tenants, engineers, and contractors while carrying out maintenance tasks.
• Follow safety protocols and use PPE for all tasks; ensure compliance with OSHA, NEC, NFC, NFPA regulations at all properties; promote safe working environments by reporting hazards and participating in safety audits.
• Perform other duties as assigned.

Qualifications:

• HS Diploma or GED required
• Technical or vocational training, and/or 1-2 years of on-the-job training in one or more of the following areas: HVAC, electrical, mechanical, process controls, or plumbing
• Basic working knowledge of laptop and phone applications for work order and facility operation systems as well as basic skills with Microsoft Outlook
• Possess engineering and trade licenses required according to local, state, or national requirements
• Familiar with fire/life safety equipment/procedures
• Proven track record of delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Familiarity with blueprints and code requirements
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Possess competent knowledge of use and care of tools
• Ability to read and write English in order to understand manuals and procedures, and write reports.
• Exhibit willingness to develop proficiency in basic hand tool operation and mechanical repairs and gain exposure to HVAC, plumbing, and electrical systems.

Physical Requirements:

Ability to stand, walk, climb ladders, and lift up to 50 pounds; perform physically demanding tasks such as stooping, crouching, and kneeling.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

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