Note: The mandatory skill sets required for this role include strong knowledge and hands-on experience in Java, Collections, OOPs, and Data Structures & Algorithms (DSA). Possessing certifications and projects in these areas will be considered an added advantage.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As an Interactive Visual Designer in the design team, you will shape user experiences for our client’s digital channels, ensuring that each interaction is intuitive, engaging, and reflects design excellence. You will design vibrant, usable, and technically sound visual experiences across digital touchpoints for our clients. You will focus on the intersection of motion, interface, and visual storytelling — enhancing usability through aesthetic and interactive visual designs. You will collaborate closely with UX, product, engineering, and design teams to bring ideas and concepts to life while maintaining visual and brand integrity.

Your work will ensure that every screen, transition, micro-interaction, and visual asset aligns with established design ethos, elevating the creative vision and brand experience.

Location - Mumbai 

Role Requirements

• 6-8 years’ experience in visual, interactive, or UI design roles within agency, product, or digital studio environments

• Strong portfolio demonstrating interactive and/or motion-focused design across web & mobile form factors

• Proficiency in design and prototyping tools (Figma, Sketch, Adobe XD, Principle, Framer, etc.)

• Solid grounding in typography, layout, color, iconography, and visual hierarchy

• Experience designing responsive/ adaptive interfaces across multiple platforms

• Familiarity with design systems, component libraries, and style guides

• Basic understanding of front-end (HTML, CSS, JS) for developer collaboration

• Bachelor’s degree (or equivalent) in Graphic Design, Interaction Design, Visual Communication, or related field

Qualifications and Characteristics

• Strong visual eye: balance, polish, and design integrity

• Ability to craft smooth, thoughtful interactions and motion design

• Detail-oriented with a passion for pixel perfection and consistency

• Skilled at usability evaluation, prototyping, and iteration

• Comfortable working in a multi disciplinary set up and at client locations

• Curious and experimental — actively exploring trends, tools, and new techniques

• Resilient in fast-paced environments, adaptable to ambiguity and shifting priorities

• Proactive mindset, ownership mentality, and accountability from ideation to delivery

• Possess great written and verbal communication skills

This position sits within our Experience & Engineering business unit as part of a new International Delivery Centre. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including  Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.

We are currently in the process of creating a new International Delivery Centre in India, focussed on delivering award winning work for a range of global clients. We are looking for a number of experts who can help set the standard in the new centre whilst starting to work on a range of exciting digital projects. The role will require some shift working to accommodate working with our global teams.

JOB PURPOSE

As a Salesforce Commerce Cloud Developer, you will continuously put effort into keeping our customers' websites sustainable and up to date based on today’s standards. We take maintenance & security very seriously and set as a high standard for all our clients.  

You will be working in a fast-paced work environment catered to our client needs and at the same time on a range of different projects, both big and small. If you enjoy a dynamic work atmosphere where no day is the same and love improving the quality of the code and services we provide to our clients then this is the role for you.

WHAT WE ARE LOOKING FOR

The ideal candidate will have:

• An excellent understanding of the spoken and written English language;
• Proven track record of working effectively with global teams, understanding cultural nuances and communication styles;
• Solid experience in Agile methodologies, with the ability to foster an environment of continuous improvement and adaptability;
• Exceptional decision-making capabilities, with a focus on delivering results under tight deadlines;
• Strong communication skills, both written and verbal, with the ability to engage stakeholders across various levels;
• A proactive approach to problem-solving and project management, anticipating challenges and addressing them efficiently;
• Flexibility to work in European time zones, including participation in pager duty or a 24/7 rotation.

Technical skills

• Have at least 5 years of experience with Salesforce Commerce Cloud B2C;
• Completed at least one Salesforce Commerce Cloud B2C project in the past;
• Are comfortable working in an existing codebase and can adapt your coding style to it;
• Are a web developer with knowledge of JavaScript / NodeJS;
• Have a good experience with web technologies like JavaScript, HTML, CSS, AJAX, and jQuery;
• Have experience with MVC design patterns;
• Have SFRA experience and understand how to use it;
• Have basic knowledge of process modelling and software architecture.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. With people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Location: Sion, Mumbai, IN 
Type: Fulltime 
Work Hours: Mon–Fri, 11:00 AM – 8:00 PM 
Reports To: Engineering Manager 

About Decisions + Process Maker 

Decisions + ProcessMaker is a fast‑growing technology company reshaping how organizations automate processes and make smarter, faster business decisions. Our platform brings together workflow automation, rule engines, AI‑powered decisioning, and no‑code/low‑code tools to help enterprises modernize efficiently and at scale. 

We are seeking a skilled Full Stack Developer (Python / React / TypeScript) to join our team and contribute to the development of our Process Intelligence Platform. This role is more front-end-focused, with significant ownership in the evolution of our dashboard and user-facing features built with React and TypeScript. In addition to frontend development, you will also design and develop backend services in Python as part of a fully remote, English-speaking team. 

Key Responsibilities:  

• Take ownership of the development and evolution of the Process Intelligence dashboard and user-facing features built with React and TypeScript. 

• Design and implement scalable, maintainable frontend architecture with a strong focus on performance and data visualization. 

• Develop and maintain backend services in Python to support analytics, APIs, and data processing needs. 

• Implement and integrate APIs between frontend and backend services, ensuring reliability and performance. 

• Work with complex event log data and contribute to data transformation and processing pipelines. 

• Optimize system performance and scalability across both frontend and backend components. 

• Collaborate closely with product management, designers, and engineers in a fully remote, English-speaking team. 

• Contribute to continuous improvement of code quality, architecture, and development practices. 

Qualifications:  

• 3+ years of professional experience in TypeScript development / Python (React, Django, Fast API frameworks).  

• Strong experience building complex React/TypeScript enterprise applications using Redux Toolkit, RTK Query, and Tailwind CSS, with a focus on data visualization and scalable component architecture. 

• Proficient in modern Python (3.10+) with strong experience in async programming, type annotations, Pydantic data modeling, and building data transformation pipelines. 

• Bachelor's Degree in computer science, information systems, engineering, or math. 

• Strong communication skills in English. 

• Strong understanding of SDLC methodologies.  

• Ability to manage workloads and conflicting priorities effectively, work both independently and collaboratively, and consistently meet firm deadlines.  

Preferred Qualifications 

• Experience working within cloud vendors (Azure/AWS) and MongoBD atlas. 

• Experience with Chart.js (or similar libraries) for complex data visualizations. 

• Experience in Task and Process Mining technologies. 

• Experience in understanding of workflow technology and process automation methods, and best practices. 

Junior Software Developer 

Location: Sion, Mumbai, IN 
Type: Full-time 
Work Hours: Monday to Friday, 11:00 AM – 8:00 PM 
Reports To: Engineering Manager 

About Decisions 

Decisions is a fast-growing, private-equity-backed technology company revolutionizing business process automation (BPA). Our no-code platform integrates AI tools, rules engines, and workflow management to help Fortune 500 firms and SMBs modernize legacy systems, transform customer experiences, and achieve automation goals—three times faster than traditional development. 

We’re expanding our Mumbai team and looking for passionate junior developers ready to launch their careers in .NET and C#. If you’re eager to learn, build real-world applications, and grow in a collaborative environment, we want to hear from you. 

What You’ll Do 

• Collaborate with product managers, designers, and senior developers to build and support software applications 

• Analyze requirements and design software using OOP principles and modern programming logic 

• Develop and maintain our business automation platform 

• Participate in performance testing, debugging, and continuous improvement 

 What You’ll Learn 

• Hands-on experience with ASP.NET MVC, C#, .NET, Docker, React, and HTML5 

• Exposure to real-world SDLC practices and agile methodologies 

• Structured onboarding and mentorship from senior engineers 

• Weekly learning sessions and access to internal knowledge base 

• Opportunities to contribute to production code within your first quarter 

What We’re Looking For 

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or Math 

• Completion of formal or informal training in C# or React, such as bootcamps, online courses, or academic modules 

• Hands-on experience building software projects—even if they were for educational purposes, personal learning, or portfolio development 

• Strong grasp of object-oriented programming (OOP) concepts 

• Familiarity with at least two of the following: C#, .NET, ASP.NET MVC, JavaScript, React, HTML5, CSS 

• Analytical mindset and problem-solving skills 

• Clear communication and a collaborative spirit 

• Eagerness to learn new technologies and take initiative 

• Ability to meet deadlines and manage priorities effectively 

What You’ll Get 

• Competitive starting salary 

• Health insurance and paid time off 

• Monthly feedback check-ins and quarterly growth reviews 

• A supportive team that invests in your development 

 Fresh Graduate Friendly 

This role is ideal for recent graduates or developers with up to 1 year of experience. If you’re looking for your first break in software development and want to grow in a modern .NET environment, apply now.