🤩 Would you like to play with us?

We are looking for a Marketing Ops & AI Specialist to join our Marketing Team at Whatwapp. This role plays a key part in keeping our marketing machine running smoothly by spotting blockers across teams and solving them quickly using AI.

As a Marketing Ops & AI Specialist, you’ll be embedded across cross-functional meetings - sitting in with UA, Creative, Analytics, and Product - actively listening for problems, inefficiencies, and gaps. Then you’ll take ownership and fix them, fast, using AI tools as your primary means of execution.

You’ll act as the team’s problem-solver: turning friction into flow, building lightweight automations, and making sure no blocker goes unresolved. AI isn’t just a nice-to-have in this role - it’s how you get things done. You'll have the freedom to use whatever AI tools you need to get the job done, and we'll make sure you have access to them.

📖 Your quests will be to:

• Sit in on cross-functional meetings (UA, Creative, Analytics, Product) and proactively identify blockers, gaps, and opportunities for improvement
• Take ownership of problems and deliver solutions independently - using AI tools as your primary means of execution
• Build lightweight automations, workflows, and processes that make the marketing team faster and more effective
• Use AI to analyse data, generate insights, draft briefs, create reports, and support decision-making across the team
• Act as the connective tissue between teams - translating problems from one function into solutions that work for everyone
• Continuously explore new AI tools, techniques, and workflows that can be applied to marketing operations
• Document and share what you’ve built so the team can learn and scale the approach

🎮 To start playing, you will need:

• Strong AI fluency - you’re already using tools like ChatGPT, Claude, or similar in your daily work and can demonstrate real output from them
• Comfort with data - you don’t need to be a data scientist, but you can pull insights from a spreadsheet or dashboard and make sense of them
• Good written and verbal communication - you’ll need to clearly explain problems and solutions to different teams
• Some understanding of product thinking: you naturally approach problems by defining the issue, prioritising solutions, and iterating quickly
• Experience with or interest in automation and no-code/low-code tools (e.g. Zapier, Make, n8n, Notion, Airtable)

👍 To boost your game, it’s nice to have:

• Background in product management, product operations, or a similar problem-solving role
• Experience working in a fast-paced tech or startup environment
• Familiarity with marketing concepts (UA, CRM, creative production, analytics)
• Gaming industry experience

👤 The type of player you are:

• Passionate about AI and what it can do - you’re the person who’s always trying the latest tools
• You hear a problem in a meeting and you can’t help but start solving it before the meeting ends
• A doer, not a theorist - you ship things, even if they’re scrappy at first
• Comfortable jumping into unfamiliar territory and figuring things out as you go
• A proactive listener - you pick up on what’s not working before someone has to spell it out
• Low ego and high adaptability - no task is beneath you if it unblocks the team
• Team player who helps others level up
• Critical thinker who shares and seeks knowledge

👑 Our company values:

• Use critical thinking: don’t assume, validate your gut feeling!
• Take ownership and make it happen!
• Love what you do and have fun doing it!
• Work on the problem, not just the symptoms!
• Don’t overcomplicate it, keep it simple and effective!
• Share ideas to reduce bias and improve results!

🌈 Power-ups to have more fun

🏡 Hybrid Working policy — live anywhere in Europe or nearby with 4 consecutive days per month in Milan with expenses support

🥳 An innovative, high-ownership, and friendly work environment where you have the opportunity to grow and try new approaches

🌆 An amazing office in the centre of Milan (Stazione Garibaldi), with a social area with a football table, board games, beer and coffee

🤸‍♀️ Flexible employment options and working hours

🤝 Quarterly development talks and career coaching from a professional coach

🇬🇧 English and Italian courses provided by native teachers

🚅 Learning budget to spend on anything for professional growth

🍎 The latest MacBook

🏝️ Offsite team building events

Don’t live in Milan? Check out our work model

Building community and having a place to connect with each other is very important for us. We like not only to work together, but to have time to get to know each other, to celebrate and have fun. We also value people’s choice to work from anywhere, that’s why we have a very flexible hybrid model.

Our policy is 4 days per month at the office, and we decide however we’re gonna go. There are people who like to go once every week, or two days every two weeks, four days straight, or even combining the last 4 days of one month with the first 4 days of the next month and only go 8 days straight every two months. Whatever works best for you!

If you don’t live in Italy, we have two options: if you would like to relocate, our company offers a relocation package to help you move to Milan; if you want to stay where you are, we offer a benefit to help you with travel expenses and flexible working hours around your journey time.

The Team:

You’ll join the Value Engineering team, a highly technical, strategic, customer-facing group that sits at the intersection of pre-sales, analytics, and transformation consulting. Value Engineers at Celonis are hands-on practitioners. They combine strong technical capability with consulting and stakeholder skills to guide customers through the full value journey — from first demo to long-term adoption and expansion.

The Role:

As an Applied AI Engineer (Pre-Sales) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

•  3+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, physics, engineering, mathematics or related fields, or equivalent work experience preferred.
• Hybrid working environment - 3 days per week at our central Milan offices.  

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for an exceptional Engineering Director (m/f/d) to join and lead the engineering department at one of our ecosystem companies.

As Director of Engineering, you’ll lead the technical organization through its next phase of growth, owning architecture, processes, engineering excellence, and delivery across multiple markets - while scaling the team from 30 to 60+ engineers.

Join the A11 Ecosystem – Our Ecosystem company is a fast-growing legal tech company building AI software that helps law firms research, analyse and draft legal work faster and more reliably, with verifiable sources at its core.

In this role, you’ll:

• Lead the engineering organization, balancing product velocity with platform stability and technical debt
• Own the technical strategy and roadmap in close alignment with the Co-Founder and CTO
• Scale the engineering organization, establishing team structures and processes while building a culture where people thrive
• Champion engineering excellence across code quality, testing, incident response, and deployment reliability
• Architect scalable systems to enable our next phase of growth and expansion across Italy, Germany, Spain, and beyond
• Partner closely with product and design to deliver features that drive customer value and retention

Your Profile: 

• 10+ years of experience in software engineering in high-growth startups, ideally in legal tech, fintech, or other highly regulated industries
• 5+ years of experience leading and scaling (3–5x) high-performing engineering teams, ideally from Series A/B to scale-up stage
• Outstanding technical expertise in backend (Python), cloud infrastructure, and data platforms, ideally combined with frontend experience (React)
• Strong hands-on experience with AI/ML systems, including LLM orchestration and RAG architectures
• Clear perspective on how to leverage AI tools (e.g., Claude Code, Cursor, Copilot) in modern software development organizations
• Strong product mindset with a proven ability to translate business goals into engineering strategy
• Excellent communication skills in Italian and English (both fluent)

Please note that this position is based in Milan. Hybrid setups are possible, provided frequent travel is possible.

Benefits and Perks:

• Competitive annual salary range with significant equity participation
• Comprehensive health insurance coverage
• Work in a well-funded legal AI tech company with an ambitious, smart and international team
• Real impact and the opportunity to reshape not only a company, but an entire industry
• Regular team retreats and off-sites
• Hybrid work setting with regular time in our Milan office

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

About Choreograph

Choreograph is WPP’s global data products and technology company. We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data, and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 20 markets around the world. As an Senior SEO Consultant, you will operate within this innovative ecosystem, leveraging data and technology to drive impactful client solutions.

Role Summary and Impact

We are looking for an experienced Senior SEO Consultant who wishes to join a stimulating and evolving environment. The ideal candidate will drive the evolution and integration of SEO into complex, performance-driven, and data-based marketing strategies, often in digital transformation contexts.

The Senior SEO Consultant will define, lead and oversee comprehensive strategic SEO initiatives, including technical optimization, content and off-site. This role involves managing projects to achieve goals for prestigious clients, working closely with members of the SEO team, web analysts and account teams to perfectly integrate SEO strategies with other digital marketing initiatives for a holistic, data-driven approach.

The candidate must have in-depth expertise in analysing and interpreting search intent, with the ability to translate users' implicit and explicit needs into strategic recommendations for content development, information architecture and website functionality

Responsibilities

•  
• Leading the development and implementation of strategic SEO initiatives based on data insights to maximize impact, focus on client's goals.
• Lead in-depth data analysis to extract strategic insights, formulate actionable recommendations, and supervise advanced reporting, with a focus on key business performance indicators.
• Implement and test optimization techniques for Large Language Models (GEO and AEO), refining the structure and semantics of content to maximize visibility and relevance in generative search responses.
• Ensure strategic integration of SEO with other digital marketing levers (SEA, Content Marketing, UX, CRM, Analytics, CRO, Data & Tech strategy) across multi-channel and multi-country contexts.
• Manage and coordinate the consultants assigned to projects. Oversee tasks and deadlines to ensure timely and high-quality delivery.

Requirements

• Minimum of 5-6 years of SEO experience, with proven experience in managing projects and teams.
• In-depth knowledge of all SEO assets (on-page, off-page, technical, content, off-site) and search engine algorithms.
• Expertise in web analytics (GA4, Adobe Analytics), data visualization (Looker Studio, Power BI), and advanced data analysis for strategic insights and actionable recommendations.
• Proficiency in HTML, CSS, and JavaScript as it relates to SEO, and knowledge of various CMS.
• Mastery of common SEO tools (Google Search Console, Semrush, BrightEdge, Ahrefs, Lumar, Screaming Frog, etc.).
• Knowledge of AI/Machine Learning applications to improve automation on SEO projects.
• Experience in analysis and optimisation to increase visibility on LLMs (GEO-AEO)
• Exceptional written and verbal communication skills, with excellent proficiency in English. A second language is a plus.
• Advanced proficiency in Excel/Google Sheets and presentation tools (PowerPoint/Google Slides) for high-level reporting.
• Ability to manage multiple complex projects simultaneously in a fast-paced environment, demonstrating both autonomy and strong teamwork.
• Excellent project management and time management skills, combined with outstanding organisational, problem-solving and strategic thinking abilities.
• Strong analytical skills, with the ability to multitask effectively in a fast-paced environment.
• Demonstrated ability to successfully meet deadlines.
• Capacity to work both independently and collaboratively within a team.
• Good proficiency in English (both oral and written) is mandatory due to international projects; a second European language is a significant plus.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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The Role in One Line

You're the gateway. Every merchant that goes live with Scalapay passes through you first.

Why This Role Matters

Scalapay doesn't grow without merchants. And merchants don't go live without onboarding.

This isn't a back-office compliance role. You're the first operational touchpoint for businesses that want to offer Scalapay to their customers. You control the speed, the quality, and the experience of how merchants enter our ecosystem.

In a regulated Payment Institution (supervised by Bank of Italy), onboarding is where compliance meets commercial. Manageing KYB, documentation, and regulatory requirements is also about deepening skills that transfer directly to roles in compliance, risk, operations, or account management across fintech and financial services.

What You'll Own

End-to-end merchant activation

• Manage standard and complex onboarding cases from first contact to go-live
• Conduct KYB checks and documentation review for regulatory compliance
• Run daily onboarding calls with prospective merchants—solving blockers in real-time
• Create and maintain merchant records in internal systems

Merchant success in the critical window:

• Support merchants through their first transactions post-go-live
• Monitor documentation completeness and flag risks early
• Be the voice of the merchant internally — escalate friction points

Process improvement:

• Identify bottlenecks that slow down onboarding
• Propose and test improvements to reduce time-to-live
• Feed insights back to Product, Sales, and Compliance teams

The Skills You'll Build

• Regulatory fluency: Deeper understanding of KYB, AML requirements, and how Payment Institutions operate under Bank of Italy supervision
• Commercial instinct: You'll know what merchants care about, what frustrates them, and how to move deals forward
• Operational excellence: Process design, system management, cross-functional coordination
• Stakeholder management: Working with Sales, Legal, Compliance, and Product daily

These skills open doors to Operations leadership roles — in fintech or traditional financial services.

Who We're Looking For

Non-negotiables:

• You are fluent in Spanish (C1-C2) as you'll be the voice of Scalapay for Spanish merchants
• You already have some prior short experience in KYC/KYB and/or AML in a regulated entity; 
• You are proficient in English and Italian (B2 level minimum in both)
• You're data-driven and organized, you like things to run like a machine

What separates good from great:

• You hate inefficiency—when you see a broken process, you fix it
• You're comfortable with ambiguity and can prioritize without hand-holding
• You communicate clearly and directly (no "corporate speak")
• You care about the merchant experience, not just completing tasks
• You have previous exposure to startup/scale-up environments (you know what "fast" means)

What We're NOT Looking For

• People who want to "just follow the process" without questioning it
• Candidates who see this as a stepping stone to something "more interesting" — this IS interesting if you approach it right
• Anyone uncomfortable with direct merchant communication

Logistics and Compensation

• Location: [Milan /2-days remote weekly]
• Language: Spanish (C1-C2) + English (working proficiency)
• Compensation range: 24-26K€ gross yearly

Hiring Process

1. Quick intro with our Talent Acquisition Team
2. Deep-dive interview with Hiring Manager and COO (your experience + motivation)
3. In-office Case study (show us how you think through real onboarding scenarios) with different stakeholders along with a chat with the CFO
4. Final chat with Simone Mancini (CEO)

And timing in hiring does indeed matter though we value even more finding the perfect fit for the role and the team. With high internal standards, a job may remain open or be reposted several times.

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate. We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy.

Role Description:

We are looking for a Generative AI Engineer to join our Data Analytics and AI team. You will be part of the GenAI workforce, responsible for defining strategy for Generative AI internally, and also helping shape and execute clients’ AI transformation agendas. You should have a strong background in machine learning/deep learning/AI and software engineering, and extensive professional experience as either as a consultant or similar advisory corporate role. 

Responsibilities

• Identify critical business problems that could be solved using Generative AI
• Define strategy for Generative AI and how to apply it
• Lead the design and build, and be responsible for engineering innovative GenAI products together with our cross-functional team
• Continually iterate and scale Generative AI products, whilst listening to the needs of the clients. Create technical standards and blueprint for AI scenarios.
• Educate the organization both from IT and the business perspectives on Generative AI.
• Mentor and nurture other engineers to help them grow their skills and expertise

Skills and Experience

Essential skills to succeed

• Experience working with large-scale language models
• Rich understanding of language models and transformers, vector stores and search algorithms
• Large-scale ETL development and engineering experience of high performance, large-scale ML systems
• Strong working knowledge of modern software development methodologies and software design pattern (e.g. end-to-end CI/CD process)
• Ability to communicate technical concepts effectively to client and partner teams.
• Confidence to convey technical advice and guidance to clients.

Bonus points

• Financial services industry experience
• Experience building applications and use appropriate prompting on generative AI models.
• You are a contributor to opensource and always thinking out of the box tooling, using and standardizing with methods of creating APIs , ML/Ops automation and more.
• Cloud fundamental or architecture accreditations

Why join Capco?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture

Location: Piazza Gae Aulenti 1, Milano (Garibaldi FS - Garibaldi M2 M5) 

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