Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Hybrid position to work 4 days per month at the client's office in Mexico City or GDL

ID: 19966

Essential Skills

Exp: 7-10years hands on application development, L3 and/or L2+ who is ready to pick up L3 part.
Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)
Mid- to- Advanced experience in AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
Good exposure using AI models in support function.
Advanced level experience to work with multi server/Tier: Tomcat, Jbosss, WebSphere and Weblogic servers.
Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc)
Mid- to- Advanced Unix and scripting (shell/perl.. etc)
Good hands-on in understanding and making changes in shell/perl scripts
Having good experience in job scheduler monitoring tools (Autosys, procmon, crontab.. etc)
Advanced hands on experience IDE’s like Eclipse, NetBeans.
Mid – to Advanced experience on using Git, Jenkins and other repo/deployable
Having mid to advanced experience in Support model (L2+/L3)
Good exposure to production tooling (ticking/monitoring) like Jira, ServiceNow and processes (familiar with Incident/problem) and change mgnt
Good experience in making the code (Java, Unix, DB) changes in production and able to run
Certifications: AWS certifications (preferred)

- Bachelor’s degree in computer science, Information Technology, or related field.
- 5+ years of experience in L3 support or similar roles.
- Strong proficiency in JAVA programming and application support.
- Good Troubleshooting skills in analyzing System and Application logs and working experience of support function in distributed systems.
- Proficiency with Linux-based operating system, commands, and utilities.
- Strong ability to debug application issues to identify the underlying root cause
- Good communication skills with ability to articulate the technical and functional aspects of a production problem to help drive solutions with App Dev teams.

Preferred:
- Experience with cloud platforms (AWS).
- Familiarity with CI/CD pipelines and DevOps practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Hybrid position to work 4 days per month at the client's office in Mexico City or GDL

ID: 19964

Responsibilities and Duties

•  Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1)
•  Providing mentorship and guidance to junior team members to ensure successful resolution of issues
•  Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms.
•  Automate manual processes to increase efficiency and reduce risk.
•  Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
•  Work closely with the engineering team to drive resolution of client issues.
•  participate in on-call rotations and respond to incidents as needed.
•  Continuously improve processes and systems to increase reliability and reduce risk.
•  Influence and suggest improvements on roadmap for enhancing Marquee client experience.
•  Create documentation /runbooks and code snippets to share with clients and internal engineering teams

Key criteria:
•  Must be comfortable coding in Java and or Python, debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling.
•  Must have a basic knowledge of UI and API integration.
•  Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence.
•  Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.

Mandatory Skills: Java or any object-oriented programming language, Linux, SQL (between Linux and SQL, candidate should be strong in at least one of them)

Basic Qualifications (Required skills)

· Bachelor’s degree in information technology, Computer Information Systems, Computer Science, or a related field.
· 3 to 5 years of work experience on SDLC/Devops, LINUX system platforms.
· Good Linux Scripting/Development skills - JAVA, Python (any).
· Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.
· Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
· Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.
· Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)
· Strong analytical and troubleshooting capabilities.
· Excellent soft skills & Communication (Verbal and Written) .
· Must be willing to work in rotational shifts.
· Ability to Multi task in high paced environment.
· Problem Solver and To-Do attitude, ability to face technical challenges and drive solution.

Preferred Qualifications (Nice to have)

· Having worked in environment supporting 10000+ servers a plus.
· Multiple Application Support Experience a plus.
· ITIL and ITSM experience a plus.
· Global clients facing Support team experience a plus.
· Able to work within a Global team, prior experience a plus .
· Prior experience with Financial Institution a plus.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

• We’re humans not robots  
• Customers always come first  
• We work better together  
• Simplicity is our strength  
• Our reputation is priceless  
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

AlertMedia is looking for an experienced Database Engineer (Search Platform) with deep expertise in Elasticsearch at scale, relational databases (Postgres/MySQL), and modern search architectures including vector search, semantic search, hybrid search, and ranking strategies such as Reciprocal Rank Fusion (RRF).

This is a hands-on role focused on designing, operating, and evolving the data stores and search infrastructure that power AlertMedia’s real-time risk intelligence platform. You will play a critical role in how we index, query, rank, and retrieve signals across large-scale structured and unstructured datasets. We’re looking for someone who has built and operated production-grade search and database systems, understands distributed systems tradeoffs, and is comfortable owning complex data infrastructure end to end. We want you to shine by showing us real systems you’ve designed, clusters you’ve scaled, search architectures you’ve improved, and performance problems you’ve solved. We don’t do trick questions or whiteboard exercises.

Who you are:    

You are a pragmatic database engineer who thrives in a collaborative environment and enjoys working on systems that operate at scale in the real world.
You have significant experience designing, tuning, and operating Elasticsearch clusters in production, including large datasets, high ingest rates, and low-latency search requirements. You understand shard allocation, index lifecycle management, query optimization, cluster scaling, replication, and performance tuning. You also have strong experience with relational databases like Postgres or MySQL, including schema design, indexing strategies, query planning, and operational best practices.

You care deeply about:

• Building resilient, observable, and scalable data infrastructure
• Search relevance, performance, and correctness
• Data modeling and storage design
• Operational excellence and production reliability
• Clean, maintainable infrastructure and automation

You are comfortable working in Python and SQL, have experience with AWS infrastructure, and enjoy improving systems continuously.

What you get to every day:    

• Design, scale, and operate Elasticsearch clusters supporting large-scale ingest and low-latency query workloads
• Architect and optimize hybrid search systems, combining keyword search (BM25) with vector/semantic retrieval
• Implement and tune vector search, semantic search pipelines, and ranking strategies (e.g., RRF, rescoring, custom ranking logic)
• Improve indexing strategies, shard design, mappings, analyzers, and query performance
• Design and maintain relational database systems (Postgres/MySQL) supporting application and data workloads
• Partner with data engineering teams to ensure ingestion pipelines are optimized for search and database performance
• Monitor, troubleshoot, and optimize cluster health, capacity planning, scaling strategies, and cost efficiency
• Improve observability, alerting, backup/restore, disaster recovery, and operational best practices
• Contribute to architecture decisions around storage, indexing, retrieval, and relevance
• Operate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack
• Help shape AlertMedia’s long-term data platform and search strategy
• Contribute to AlertMedia’s culture, values, and long-term technical vision

What you bring to the role: 

• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
• 3-4+ years of experience in database engineering, search engineering, or backend data platform roles
• Expert level hands-on experience with Elasticsearch at scale (cluster design, tuning, scaling, and operations)
• Experience designing and implementing vector search, semantic retrieval, hybrid search, and ranking strategies such as RRF
• Experience with AWS or other cloud platforms (required)
• Solid experience with relational databases such as Postgres or MySQL, including schema design and query optimization
• Strong understanding of search relevance concepts (BM25, analyzers, scoring, boosting, rescoring)
• Experience with high-throughput ingest systems and indexing pipelines
• Proficiency in Python and SQL 
• Strong organizational skills and ability to manage multiple pipelines and priorities
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally
• Ability and desire to work in a fast-paced, technically challenging environment
• English proficiency (written and oral) is required

Nice to Have

• Broader data engineering experience (data acquisition, ETL, streaming pipelines, Kafka/Kinesis/SQS)
• Experience with AI/ML pipelines, embeddings generation, or MLOps workflows
• Experience operating vector databases or ANN systems (FAISS, Milvus, OpenSearch vector, pgvector, etc.)
• Experience with large-scale data processing frameworks 
• Please note: AlertMedia does not sponsor applicants for work visas.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

• We’re humans not robots  
• Customers always come first  
• We work better together  
• Simplicity is our strength  
• Our reputation is priceless  
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

AlertMedia is looking for an experienced Data Engineer with a strong background in social media web scraping, data ingestion, and large-scale data pipelines. This role is a hands-on opportunity to lead the design, maintenance, optimization, and expansion of pipelines that ingest data from open-source data sources and social media platforms at scale. 

You’ll play a critical role in how AlertMedia discovers, processes, and delivers real-time signals to customers. We’re looking for someone with demonstrated experience in production-grade scraping and data engineering, who is comfortable owning complex systems end to end and improving them over time. 

We want you to shine by showing us real work you’re proud of - systems you’ve built, pipelines you’ve scaled, and hard problems you’ve solved. We don’t do trick questions or whiteboard exercises. 

Who you are:    

You are a pragmatic data engineer who thrives in a collaborative environment and enjoys working on systems that operate at scale in the real world. You have significant experience building and maintaining web scraping and data ingestion pipelines, and you understand the challenges of reliability, data quality, rate limits, schema drift, and adversarial environments. 

You care deeply about: 

• Building resilient, observable, and scalable data systems 
• Writing clean, maintainable code 
• Data correctness and pipeline reliability 
• Collaborating across engineering, product, and intelligence teams 

You are comfortable working primarily in Python, have experience with cloud infrastructure (AWS), and are eager to continuously improve both systems and processes. 

What you get to every day:    

• Lead and own social media web scraping and data ingestion pipelines sourcing data from open-source datasets and social media platforms 
• Design, build, and maintain scalable ETL and data processing pipelines (batch and/or streaming) 
• Optimize existing scraping infrastructure for performance, reliability, and cost 
• Handle challenges such as anti-bot protections, rate limiting, schema changes, and data quality issues 
• Build and maintain ingestion pipelines that feed downstream systems such as Elasticsearch and other data stores 
• Collaborate closely with product, intelligence, and platform teams to ensure data meets customer and business needs 
• Operate in an Agile environment using tools like Git, JIRA, Jenkins, and Slack 
• Contribute ideas and improvements that advance AlertMedia’s technical leadership in data-driven threat and risk intelligence 
• Help shape best practices around monitoring, alerting, testing, and documentation for data pipelines 
• Contribute to AlertMedia’s culture, values, and long-term technical vision 

What you bring to the role: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical field (preferred) 
• 3-4+ years of demonstrated experience in data engineering or backend engineering roles 
• Hands-on experience with social media web scraping in production, including large-scale or high-reliability systems 
• Strong proficiency in Python for data ingestion, scraping, and pipeline development 
• Experience with AWS or other cloud platforms (required)
• Solid understanding of databases and data storage systems (Postgres, Redis, or similar)
• Experience building and operating ETL pipelines, including data validation and transformation 
• Experience with stream processing and/or event-driven architectures (Kafka, Kinesis, SQS, etc.) is a strong plus 
• Experience working with Elasticsearch or similar search/data indexing systems (nice to have)
• Strong organizational skills and ability to manage multiple pipelines and priorities 
• Excellent written and verbal communication skills, with the ability to collaborate cross-functionally 
• Ability and desire to work in a fast-paced, technically challenging environment 
• English proficiency (written and oral) is required 

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program 
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards: We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

About AlertMedia:

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.   

Come join us in our mission to save lives and minimize loss through effective communication.  

Please note: AlertMedia does not sponsor applicants for work visas.

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/

Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

You will be embedded into one or more software engineering teams to provide operational service and infrastructure support. You will deliver service to your assigned team while contributing agnostic solutions to the broader Engineering organization. The role focuses on operating infrastructure, ensuring systems are monitored, automated, scalable, and production-ready. Responsibilities range from server provisioning and infrastructure automation to troubleshooting and application deployments.

Technologies

• AWS, Linux
• Terraform, Terragrunt, Ansible
• Bash, Python
• Kubernetes, Docker
• Microservice Architecture, REST APIs
• CI/CD (GitLab CI, GitHub Actions, Jenkins)
• Monitoring (Grafana, Prometheus, InfluxDB)
• Git

What You'll Do

• Design, build, and operate production infrastructure with strong automation focus
• Manage AWS-based cloud infrastructure and, where applicable, physical infrastructure
• Implement Infrastructure as Code using Terraform or Ansible
• Support containerized workloads using Docker and Kubernetes
• Collaborate with development teams to resolve operational issues
• Build and maintain monitoring and alerting systems
• Troubleshoot issues across the full application stack
• Work with logs to identify and resolve root causes of failures
• Document system architecture and operational procedures
• Participate in on-call rotation

Job Requirements

• 2+ years of experience in DevOps, cloud infrastructure, or related roles
• Hands-on experience with AWS (other clouds are a plus)
• Experience with Terraform or Ansible
• Strong troubleshooting skills in Linux environments
• Understanding of networking and internet fundamentals
• Experience with monitoring systems (Grafana, Prometheus, InfluxDB)
• Scripting skills in Bash or Python
• Experience with Docker and Kubernetes
• Familiarity with CI/CD pipelines
• Confident use of Git
• Understanding of security basics (IAM, secrets management, HTTPS/TLS)
• Ability to work independently and manage tasks effectively
• Readiness to participate in on-call
• English level: B1 (Intermediate) or higher

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

Role Description

We are seeking a motivated Network Engineer to join Dropbox’s Network Engineering team. You’ll work alongside senior and mid level engineers to design, implement, and optimize enterprise network infrastructure across data centers, offices, wireless networks, and cloud environments.

This role provides hands-on opportunities to build expertise in network automation, performance optimization, cloud networking, and security. You’ll support ongoing projects while helping expand the team’s capabilities in automation, observability, and cloud infrastructure consolidation.

Responsibilities

• Monitor, troubleshoot, and optimize networks using Datadog, Kentik NetFlow, and synthetic testing.
• Support datacenter and studio office network deployments, upgrades, and retrofits.
• Assist in day-to-day CorpNet operations including stand-ups and vendor calls.
• Contribute to Aruba Cloud wireless migrations and ongoing management.
• Support AWS, GCP, Azure, and OCI networking initiatives including VPC design, routing, and security optimization.
• Assist with Zscaler ZIA/ZPA/ZDX/ZCC projects including DR testing and Business Continuity deployments.
• Develop, test, and maintain network automation scripts using Ansible and Python.
• Contribute to automation of datacenter office deployments to reduce manual effort and streamline provisioning.
• Work with Terraform and CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) to enable repeatable deployments.
• Maintain and improve NetBox, Oxidized, ACL management, and IPAM systems.
• Document network architectures, procedures, and operational guides.
• Contribute to knowledge sharing by writing technical runbooks and training materials.
• Support network segmentation and traffic inspection projects to enhance security posture.
• Assist in secrets and certificate management across enterprise platforms.
• Participate in performance optimization initiatives to improve end-user experience.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• Hands-on experience with Cisco and Juniper platforms.
• Familiarity with network automation using Ansible, Python, and Terraform.
• Understanding of cloud networking concepts (AWS, GCP, Azure, OCI).
• Experience with enterprise networking technologies: DNS, DHCP, VPNs, and Wi-Fi.
• Knowledge of monitoring platforms: Datadog, Kentik, NetBox, IPAM.
• Basic familiarity with CI/CD tools (GitHub Actions, Jenkins, ArgoCD).
• Strong interest in zero trust security (Zscaler) and performance optimization.

Preferred Qualifications

• Exposure to Aruba wireless (on-prem and cloud).
• Experience with Zscaler tools (ZIA, ZPA, ZDX, ZCC).
• Knowledge of Vault or other secrets management platforms.
• Familiarity with containers and Kubernetes networking.
• Strong written skills for technical documentation and runbooks.

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse, inclusive work culture centred on great people practices, learning opportunities, and fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in Mexico. Applications from candidates outside this region will not be considered.

Job Overview 

We are seeking an experienced Sr. Linux & Oracle Cloud Infrastructure (OCI) Administrator to support a production application hosted on OCI. The role focuses on Oracle Linux administration, OCI networking and security, Terraform-based automation, and operational support for SFTP and mail services.

Essential Duties & Responsibilities:

• Administer and support Oracle Linux systems (patching, tuning, troubleshooting)
• Manage OCI resources: compute, VCNs, subnets, routing, load balancers
• Configure and maintain OCI security (IAM, NSGs, security lists, compartments)
• Design and troubleshoot OCI networking and connectivity issues
• Provision and manage infrastructure using Terraform (IaC)
• Support SFTP and mail services (secure access, monitoring, troubleshooting)
• Perform system monitoring, backup coordination, and DR support
• Participate in production support, incidents, and on-call rotations
• Maintain operational documentation and runbooks

Requirements & Skills:

• 7+ years professional experience administering Linux in production (preferably Oracle Linux or closely related RHEL).
• Strong Hands-on experience with OCI administration (compute, networking, IAM, security)
• Experience supporting Oracle WebLogic Server
• Working knowledge of Oracle Database environments
• IaC & Automation: Deep proficiency with Terraform (modules, workspaces, remote state, testing) and Ansible (roles, collections, idempotency, vault).
• Systems Expertise:
• Kernel, systemd, SELinux/AppArmor, LVM/filesystems (xfs/ext4/btrfs), iSCSI/NFS, SSH/hardening.
• Package and patch management (yum/dnf, repo mirrors, Ksplice), vulnerability management, and baseline hardening (CIS/STIG).
• Solid understanding of Networking Fundamentals: TCP/IP, routing, DNS, DHCP, load balancing, proxies, firewalls/security groups, PKI/certificates (TLS).
• Scripting: Proficiency in Bash
• Experience with SFTP and SMTP/mail services
• Deployment Experience: Comfortable with both modern (immutable, pipelines, containers) and older practices (in‑place upgrades, change windows, maintenance runbooks).
• Troubleshooting: Proven ability to diagnose and resolve complex incidents across OS, network, and platform layers.
• Documentation & Communication: Clear written/verbal communication; ability to author design docs, runbooks, and RFCs.

Nice to Have (Preferred)

• Certifications: Oracle Linux, OCI Architect Professional/Associate, RHCSA/RHCE (or equivalents), Terraform Associate, Ansible Automation.
• Tooling: Packer, GitHub Actions/GitLab CI/Azure DevOps/Jenkins, HashiCorp Vault, OCI Bastion/Cloud Guard, Security Zones.
• Containers & Orchestration: Docker, Kubernetes, admission controls, image signing, and runtime policies.

Preferred Qualifications

• OCI certifications
• Experience with monitoring tools and CI/CD pipelines
• High availability and disaster recovery experience

Soft Skills

• Strong troubleshooting skills
• Ability to work in production-critical environments
• Good communication and documentation skills

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Important Information

Important Information

Experience: +10 years

Job Mode: Full-time

Work Mode: Remote

ID: 20188

Job Summary

We are seeking a Quality Engineering Lead with a proven track record in the quality assurance of large scale, complex web-based and mobile applications, primarily using automation technologies. This is a hands-on leadership position which includes developing test automation while managing, leading and developing an international quality engineering team

Responsibilities and Duties

● Leads, directs and manages the Quality Engineering Team and its strategic, tactical and operational activities.
● Coordinates, leads and actively participates in all Quality Engineering projects, including technical requirements gathering, resource allocation, design and documentation, scheduling, development, implementation, task tracking, and status reporting.
● Collaborates closely and regularly with the other teams, including Product Development, Project Management, Front-End, Back-End and Data Engineering, DevOps, Infrastructure, and Customer Service.
● Designs, develops and maintains quality technology strategy, architecture and code, and leads other quality engineers by example.
● Helps develop, maintain and enforce the company’s software development tools and standards, and conducts design and code reviews on a regular basis to improve quality and ensure compliance.

Qualifications and Skills

● Expert-level understanding of QA processes and methodologies, including test automation, test case management, bug tracking and reporting, and browser testing tools and plugins.
● Expert-level skills and experience designing, developing, and supporting automation technologies for unit, functional, regression and performance testing of complex, scalable, high-traffic and availability web and mobile applications and architectures, including UI, API and Data.
● Expert-level skills and experience with modern automation frameworks, such as Cypress, Playwright, and Selenium.
● Strong experience with CI/CD Tools and Systems such as Jenkins, Hudson, GitLab, GitHub, etc.
● Good experience with SQL and Relational Databases as well as Big Data and NoSQL Technologies.
● Experience with Amazon Web Services such as EC2, S3, DynamoDB, ElastiCache, and RDS.
● Experience with the Agile Development Process and related tools.
● Experience leading, building and managing teams with decision making responsibilities.

About Encora 

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. 

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

Estamos en búsqueda de Desarrollador APX,

Principales responsabilidades:

• Desarrollo y mantenimiento de componentes APX.
• Participación en flujos de CI/CD.
• Aseguramiento de calidad del código y buenas prácticas de desarrollo

Requerimientos:

• Mínimo 3 años en desarrollo de software.
• Conocimientos técnicos indispensables:
• Lenguaje de programación Java (indispensable).
• Framework Spring Boot (MVC).
• Python con librerías como Pandas.
• JavaScript (Angular, Node.js, TypeScript), HTML, CSS.
• Bases de datos MySQL, Oracle, SQL (nivel básico-intermedio).
• Integración continua con Jenkins.
• Control de versiones con Git.
   
• Análisis de calidad de código con SonarQube.
• Gestión de tareas con Jira.
• DIsponibilidad de acudir de forma hibrida a oficina Ciudad de México

Ofrecemos:

• Esquema 100% Nominal
• Prestaciones de Ley
• Valdes de despensa
• Beneficios adicionales
• Plan de desarrollo profesional
• Colaboración multicultural

Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.

Luis Gerardo

#LI-LG1

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We’re proud to be a World Economic Forum New Champion and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, 650+ experts from 50+ nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: we invest in what we genuinely believe in and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

About Gen-e2

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, built on strong collaboration between generative AI and our best talents:

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

Your Role

As a Senior Backend Java Engineer, you will be responsible for designing, developing, and optimizing robust, scalable, and secure backend solutions within modern microservices-based architectures.

Key Responsibilities

• Design, develop, and maintain backend applications in Java (Java 8+), ensuring high availability and performance.
• Design and implement robust RESTful APIs, including versioning, authentication, and documentation using Swagger/OpenAPI.
• Build microservices and endpoints using frameworks such as Spring Boot and/or Jakarta EE.
• Manage and integrate relational databases (PostgreSQL, MySQL) and NoSQL technologies (MongoDB, Redis) efficiently.
• Implement and optimize data access using ORMs such as Hibernate or JPA.
• Develop unit tests and automated API tests using tools such as JUnit, Mockito, Testcontainers, and Postman/Newman.
• Apply SOLID principles, design patterns, and secure development best practices (OWASP, data validation, error handling).
• Contribute to the implementation and continuous improvement of CI/CD pipelines (Jenkins, GitLab CI, or others).
• Collaborate in agile teams (Scrum), actively participating in code reviews and pull request management.
• Identify bottlenecks, perform profiling, and optimize performance in production environments.
• Work in international environments, communicating technical solutions and documenting APIs in English.

Who You Are

• 5+ years of experience developing backend applications in Java.
• Strong experience designing and implementing RESTful APIs.
• Strong command of frameworks such as Spring Boot and/or Jakarta EE.
• Advanced experience with relational and NoSQL databases.
• Deep knowledge of ORMs such as Hibernate or JPA.
• Experience with automated testing (unit and API testing).
• Strong understanding of SOLID principles, design patterns, and application security practices.
• Experience working with CI/CD pipelines.
• Advanced Git skills and experience working with Agile methodologies (Scrum).
• Strong troubleshooting, debugging, and performance optimization skills.
• Advanced English (spoken and written) to collaborate with global teams.

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world’s most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world’s most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits:

Check out our careers page.
And our PALOCast with direct testimonies from our Palowans!

PALO IT is an equal opportunity employer that values merit, qualifications, and abilities. We prioritize privacy and data security. For more information on our privacy practices, please refer to our Privacy Policy.

The Opportunity

We’re looking for a Senior Full-Stack Engineer who can take ownership of the codebase and infrastructure. This isn’t just a “build what you’re told” role—you’ll be the primary technical driver of the platform, making architecture decisions, shipping features end-to-end, and ensuring our systems run reliably in production. You’ll work directly with the founder and have real autonomy to shape the product’s technical direction.

Our Tech Stack

What You’ll Do

• Own the full application lifecycle—backend APIs, frontend UI, database schema, CI/CD pipelines, and production infrastructure on AWS
• Design, develop, and ship new features across the Java/Spring Boot backend and Angular frontend
• Manage and optimize our PostgreSQL database, including schema migrations (Liquibase), query performance tuning, and data integrity
• Maintain and improve AWS infrastructure: EC2, RDS, S3, CloudFront, and related services
• Collaborate directly with the founder to translate business requirements into technical solutions
• Improve code quality through testing, code reviews, refactoring, and documentation
• Troubleshoot and resolve production issues quickly and thoroughly
• Evaluate and adopt modern tools, frameworks, and practices to keep the platform competitive
• Leverage AI-powered development tools (e.g., Claude, GitHub Copilot) to accelerate delivery and improve code quality

What We’re Looking For

Required

• 5–8+ years of professional software development experience
• Strong proficiency in Java and the Spring Boot ecosystem (Spring MVC, Spring Data JPA, Spring Security)
• Solid front-end skills with Angular (TypeScript, RxJS, component architecture)
• Deep experience with PostgreSQL or similar relational databases—schema design, migrations, query optimization
• Hands-on experience with AWS services (EC2, RDS, S3, CloudFront, IAM) or comparable cloud platforms
• Comfortable working across the entire stack and owning infrastructure alongside application code
• Strong English communication skills (written and verbal) for daily collaboration
• Self-directed and proactive—you take initiative, flag issues early, and don’t wait to be told what to do
• Available during US business hours (Central Time preferred, but flexible within the Americas)

Nice to Have

• Experience with JHipster-generated applications
• Familiarity with Liquibase for database change management
• Experience with Docker, CI/CD pipelines (GitHub Actions, Jenkins, or similar)
• Background in marketplace platforms, subscription billing, or scheduling systems
• Exposure to mapping/GIS tools (Google Maps API, geospatial queries)
• Interest in or experience with AI-assisted development workflows

Position Overview 

We work diligently at Outset to ensure our Tablo™ system delivers the best possible user experience to our customers and you will contribute directly to this mission in your role. We are looking for an experienced Android Software Engineer who is passionate about software engineering and continuing to grow their skills. Ideal candidates must have excellent problem-solving skills, strong organization skills, strong written and verbal communication skills, and a high degree of attention to detail and a proven track record developing or implementing complex native Android applications.

Responsibilities/Functions 

• Collaborate with clinical experts, product managers and UX designers to understand customer requirements and develop best-in-class user experiences for healthcare professionals and home users. 
• Develop and deliver high complexity Android User Interfaces using Java, Kotlin and XML. 
• Participate in requirements definition, software architecture and detailed design, implementation, documentation, and software verification and validation. 
• Integrate Android applications with complex embedded control software over serial and Ethernet interfaces. 
• Define tasks associated with all phases of software development and provide accurate estimates of required effort and project completion dates. 

Required Qualifications

• B.S. in Computer Science/Engineering with 7 years of experience or M.S. in Computer Science/Engineering with 5 years of experience creating complex native Android applications. Strong candidates with less experience or education will be considered. 
• Experience integrating custom graphical and video assets into Android applications..
• Strong understanding of Android layout implementation, including Data Binding. 
• Strong knowledge of Android SDK, different versions of Android.
• Strong understanding of object-oriented design principles. 
• Proficient understanding of code versioning tools, such as Git
• Proficiency in Java, at least 3 years of experience working with complex Java applications. 
• Communicate clearly and effectively both orally and in writing with people having diverse backgrounds of knowledge and experience. 
• Ability to balance multiple concurrent projects and work well with minimal supervision. 
• Advanced English.

Desired Qualifications

• Demonstrated proficiency with Linux operating systems, including experience navigating and manipulating the Linux file system, leveraging command-line utilities and system directories to monitor hardware metrics, perform file system operations, and troubleshoot system performance.
• Experienced in building Android Images (AOSP), applying security patches, and performing custom system-level customizations as needed.
• Deep knowledge of unit and integration testing methodologies and implementations. 
• Experience with testing frameworks like Junit and Espresso.
• Experience in the medical device industry and FDA regulations.
• Experience with dependency injection frameworks, preferably Dagger-Hilt
• Database management, preferably utilizing Room
• Experience with MVVM + Clean architecture
• Experience interfacing with embedded software over serial and Ethernet protocols. 
• Familiarity with/experience in Kotlin. 
• Skills in Python, Groovy, Shell, C/C++.
• Skills in Gradle, Jenkins, Docker.
• Knowledge of UML. 
• Experience with Agile Scrum methodology. 

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Brazil

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

About the Role:

Rumble Cloud is seeking a Kubernetes Engineer to support our team in rolling out and operating our next-generation Kubernetes platform. This role will focus on our new CAPI/CAPO-based Kubernetes solution, which is designed to be compatible with our existing OpenStack Magnum API and will be deployed across our public cloud. You will help run the day-to-day operations of the Kubernetes service, assist with migrations and onboarding from our current Magnum-based offering, and act as an escalation point for complex customer issues that go beyond front-line support. This is a hands-on engineering role for someone who enjoys debugging difficult problems, improving reliability, and working closely with both platform engineers and customer-facing teams.

Key Responsibilities:

• Operate and maintain Rumble Cloud’s Kubernetes platform, including our new CAPI/CAPO-based installation and its integration with the OpenStack Magnum API.
• Assist in the rollout, migration, and upgrade processes as customers transition from the existing Magnum-based solution to the new platform.
• Serve as an escalation point for customer support, troubleshooting complex Kubernetes and cluster lifecycle issues.
• Monitor the health, performance, and capacity of Kubernetes clusters and underlying infrastructure; assist in incident response and root cause analysis.
• Implement and maintain day-2 operations processes, including backup/restore, scaling, patching, and cluster upgrades.
• Collaborate with the Kubernetes Architect to implement standards, best practices, and reference patterns for cluster configuration and operations.
• Help manage and integrate container registries, identity, networking, and storage components required for the Kubernetes platform.
• Automate repetitive operational tasks using scripting and infrastructure-as-code tools.
• Contribute to and maintain runbooks, documentation, and knowledge base articles for both internal teams and customer-facing support.
• Provide feedback from operations and customer interactions to influence platform improvements and product roadmap.

Required Skills & Experience:

• Extensive experience in Linux systems engineering, cloud engineering, or platform/SRE roles, including hands-on work with Kubernetes in production environments.
• Practical experience with installing, operating, and troubleshooting Kubernetes in production environments.
• Experience working with Kubernetes on OpenStack or other cloud providers.
• Familiarity with Cluster API (CAPI) and/or Cluster API Provider OpenStack (CAPO), or strong willingness to ramp up quickly.
• Strong understanding of Linux, containers, and container runtimes (e.g., Docker, containerd).
• Experience with Kubernetes networking, storage, and ingress concepts (CNI, CSI, load balancers, ingress controllers).
• Hands-on experience with scripting and automation (e.g., Bash, Python, or Go) for operational tasks.
• Familiarity with configuration management and IaC tools such as Ansible and Terraform.
• Experience with monitoring and logging in Kubernetes environments (e.g., Prometheus, Grafana, ELK/Graylog, or similar).
• Strong troubleshooting skills, clear written documentation, and effective communication with both technical and non-technical stakeholders.

Nice to Have (Preferred Skills):

• Experience with OpenStack Magnum and its Kubernetes integrations.
• Experience operating Kubernetes on other public cloud platforms (EKS, AKS, GKE).
• Knowledge of Ceph, S3-compatible storage, and their use with Kubernetes.
• Understanding of application architectures on Kubernetes, including microservices and 12-factor applications.
• Exposure to CI/CD toolchains (e.g., Git, GitLab/Jenkins, Artifactory, etc.) for containerized workloads.
• Experience with security hardening and best practices for Kubernetes (RBAC, PodSecurity, network policies, image scanning).

Qualifications:

• Demonstrated experience operating production Kubernetes clusters and working as part of a cross-functional cloud/platform team.
• Ability to work effectively under pressure, handle escalations, and maintain a strong customer-focused mindset.
• Passion for continuous learning in Kubernetes, cloud-native tooling, and automation.

Annual Compensation Range: 

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located outside this region will not be reviewed.

Job Overview 

As a Software Engineer IV in Test, you'll:

• Collaborate across teams: Work closely with developers, fellow QA engineers, product managers, and other stakeholders to understand requirements and ensure high-quality product delivery.
• Design, develop, and maintain test automation: Build and maintain robust automated test suites (functional, regression, and integration) to ensure product stability and prevent defects during updates.
• Perform code and test reviews: Review automated test code and provide feedback to peers. Participate in peer testing of developer pull requests (PRs) to validate new features and bug fixes.
• Participate in client collaboration: Assist with identifying, reproducing, and documenting software issues reported by clients. Communicate findings clearly through written reports and verbal discussions to help resolve issues efficiently.
• AI-Oriented Test Automation: Design, implement, and maintain automated test suites with AI-enhanced capabilities for regression, integration, and performance testing.

Essential Duties & Responsibilities: 

• Perform manual, automation and exploratory testing against defect fixes and functionality developed by members of your agile team(s).
• Should be capable of reproducing the error that was exposed in the production stage and building the plan of steps for its reproduction.
• Should be able to troubleshoot/coordinate with Support, Devs and Product to clarify the issues if not reproducible/not clear.
• Need to discuss the client’s concerns related to the software product, specify the core problems and requirements in order to convert these concerns into test cases.
• Need to have a good understanding of release, patch and hotfix testing and prepare the test plans accordingly.
• Responsible for leading and fostering an automation approach for your scrum team(s).
• Utilizing latest versions of our technology stack and being encouraged to think creatively to produce high quality, reusable and maintainable automated testing solutions.
• To work closely with the Product Owner and Scrum team(s) to help deliver high quality Automated scripts within agreed timescales.
• Provide technical mentorship and upskilling to scrum team members and across functional boundaries.
• Contributing to a culture of high quality, personal ownership and customer focused execution
• Take ownership of automating patch and fix testing, and work proactively with the Maintenance QA and Engineering teams to ensure fast and safe delivery. 

 Required Skills & Experience:

• 8+ years of experience in manual and automation testing using Selenium with C# or Java.
• Strong hands-on experience with test automation frameworks such as NUnit, and familiarity with ADO (Azure DevOps).
• Good experience with C# or ADO, Jenkins, Bitbucket, Git or any other source control management tool
• Experience in Test Cases Management Systems like TestRail, Defect Management tools like Jira. 
• Proficiency in authoring, reviewing, writing and executing manual and Automated test cases
• Good knowledge in SQL and relational database concepts BI tools. 
• Exposure to Continuous Integration / Continuous Deployment practices using Jenkins.
• Experience in working as maintenance QA who collaborates with all stakeholders (Clients, Support, Services, Product and Maintenance team)
• Graduate Degree in Engineering or equivalent 

 Desired Skills & Experience:

• Agile, Scrum, TDD, BDD
• Proficiency in C#, Selenium WebDriver, NUnit, and test automation frameworks within the .NET ecosystem
• C#, NUnit, Rest API, JavaScript, HTML, CSS, JMeter, Web Services
• OOPS concepts and design patterns
• Familiarity with continuous integration tools (e.g., Azure DevOps, Jenkins) and integrating automated tests into the CI/CD pipeline.
• API tools like Postman, Soap UI
• Exposure to performance testing tools such as JMeter is a plus
• Familiarity with AI-based testing tools and approaches
• Experience leading QA efforts in teams of 5–6 engineers, contributing to both execution and quality leadership.

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Technical Account Manager (TAM)

Hybrid, Bucharest, Romania

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Remote, Mexico

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 

• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Role responsibilities

• LIST KEY RESPONSIBILITIES SPECIFIC TO THE ROLE
• Avoid terms such as “rockstar”, “superstar” or anything which may deter people who do not resonate with this type of language. 
• Be mindful of descriptive words. According to research, the following words import ‘masculine’ characteristics, and are likely to deter female applicants: independent, lead, competitive, assertive, determined, analytical. Those words generally increasing the female response rate: responsible, connect, dedicated, support, sociable, conscientious

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.