ENSCO, Inc. is seeking a Scientific Data Analyst with direct experience in analytics regarding time series data sets.  The successful candidate must be able to understand waveform propagation and be able to apply it to conduct analysis of data sets.  Demonstrated understanding of digital signal processing, mathematics and in-depth knowledge of time series analytical expertise is required. 
 
ENSCO's Mission System Group (MSG) Division provides innovative customized products and services vital to national safety and security.  A primary focus area is the development of software systems for multipurpose geophysical and other data collection, processing, and analysis.
 

Qualifications Required:
 
•         Bachelors Degree & Minimum 3 years' experience as a 9S100 seismic analyst in the United States Air Force
•         Minimum of 3 years related experience in the following:
o         Demonstrated experience in seismo-acoustic waveform analysis and experience using seismo-acoustic analysis software such as ARS (Analyst Review Station), Geotool/Seatools, SAC (Seismic Analysis Code).
o         Detailed understanding of local, regional, and teleseismic seismic phases.
o         Understanding of digital signal processing including spectral analysis. 
o         Observational ability to interpret time series waveform data, identify seismic, infrasonic, and hydroacoustic phases, distinguish signals from background noise.
•         A self-starter with excellent oral and written communication skills.
•         Experience navigating within the Linux environment
•         Experience running programs in python, Matlab, or other scientific software
•         Demonstrated experience with Microsoft Office (Excel, Word, PowerPoint).
•         AN ACTIVE TS/SCI SECURITY CLEARANCE IS REQUIRED FOR THIS POSITION, FOR WHICH, YOU MUST BE A U.S. CITIZEN. 
 
 

Qualifications Desired:
•         Ability to build an average of 60 seismic events per day
•         Experience working with large disparate data sets identifying long-term and short patterns in data 
•         Experience with data fusion analytics
•         Experience with Magnitude, Distance, Amplitude Correction (MDAC) methodology
•         Ability to conduct spatio-temporal analysis
•         Familiarity with workflow in an operational environment
•         Familiarity with Government mission sets 
 
 

Work Location Type: On-Site
Required Certifications: None
U.S. Citizenship Required: Yes
Security Clearance Required: TS/SCI
Employment Type: Regular Full-time
Background Check Type:  7 Year Pre-Employment
Drug Screen Required: None
Position Contingent Upon Contract Award: Yes

The role 👤

Join our data team and help us make sense of the chaos (in the best way possible).

We're looking for two Data Analysts who can turn messy data into clear stories, spot patterns before they become problems, and communicate insights without putting stakeholders to sleep.

You'll work with our existing team of junior-to-mid analysts, bringing 3-5 years of battle-tested experience. You've seen enough dashboards to know when a metric is lying, written enough SQL to do it in your sleep, and presented enough findings to know that executives don't want 47 slides.

This isn't a "pull reports and call it a day" role. You'll be:

• Digging into our product data to understand what's actually happening vs. what we think is happening.
• Building analyses that change minds (and roadmaps).
• Partnering with product, marketing, and ops teams who depend on you to cut through the noise.
• Mentoring our junior analysts when they're stuck (or when you need a rubber duck).

You should apply if... ↪️

You have:

• 3-5 years as a Data Analyst or similar role - titles vary, skills matter more.
• Strong SQL skills - you can write complex queries without Stack Overflow open in another tab (most of the time). We use PostgreSQL and BigQuery.
• Statistical foundation - you understand hypothesis testing, can run and interpret A/B tests, know when correlation doesn't imply causation, and can explain confidence intervals to non-technical stakeholders.
• Analytics tool proficiency - Tableau, Looker, Power BI, or similar. We use Metabase, but if you're strong in one, you can learn another.
• Python or R experience - not necessarily expert level, but comfortable enough to wrangle data, run statistical tests, or build a quick model when SQL isn't enough.
• Spreadsheet wizardry - yes, Excel/Google Sheets still matter. You know when to use a pivot table vs. when to reach for SQL.
• Business intuition - you ask "why does this matter?" before diving into analysis, and can define success metrics and measurement plans before feature/project launches
• Communication skills - you can explain technical findings to non-technical humans without the jargon fog, and you can partner with engineers to ensure events/data are tracked in ways that support analysis and experimentation.

Bonus points for:

• Experience with our specific stack: PostgreSQL, BigQuery, Metabase, DBT.
• A/B testing or experimentation background.
• Experience in Finance, Product.
• Having actually used AI tools effectively.

You'll thrive here if you:

• Like figuring out WHY something happened, not just WHAT happened.
• Get energised by "here's a weird pattern, let me investigate" moments.
• Can handle ambiguity (our data is real-world messy, not Kaggle clean).
• Want to influence decisions, not just inform them.
• Believe good analysis is 30% technical skills, 70% asking the right questions.
• Think of AI as a copilot, not an autopilot.

This probably isn't for you if:

• You just want to build dashboards and never talk to humans.
• Ambiguous questions stress you out instead of exciting you.
• You need every requirement spelled out in perfect detail.
• You think "the data says X" without questioning if the data might be wrong.

#LI-DNI

Job summary

The Customer Authentication department is responsible for conducting due diligence on customers applying for SSL and Code Signing digital certificates to secure websites and applications. Due to the critical nature of the business, we provide 24x7 support in a follow the sun arrangement. The Melbourne team primarily supports Asia Pacific but assists customers from all regions. In this environment teamwork and collaboration is important to our success.

What you will do

• To work in CAS in DigiCert, you are required to pass an extended background check, which will be carried out throughout your tenure in the company, to ensure you maintain our required trusted employee status. The Customer Service Specialist has two key areas of responsibility: customer authentication and customer service. 
  Customer Authentication:
• Review applications for digital certificates and decide if an applicant is eligible to receive the certificate by evaluating information on the organization. This is achieved by following policy guidelines, and showing due diligence and care while reviewing documentation and customer information
• Determine if customer's company is a legitimate legal business entity
• Determine if customer's company has the legal right to use the internet domain name listed on the certificate signing request.
• Verify that a customer's named contacts are employed at customer's company and/or have the legal right to request and/or administer the digital certificate.
• Utilize local knowledge of your supported country to mitigate risk while evaluating enrolments.
• Flag any suspicious applications with management.
• Failure to follow policy guidelines and due care while processing may result in a breach in security, which may result in facilitating fraudulent activity on a customers’ website, and cause damage to the DigiCert brand. 

Customer Service 

• Assist customers with any queries regarding their application via chat, email and phone.
• Work with the customer to ensure their applications meets our security requirements and find solutions when problems arise that delay issuance.
• Seek assistance from management and senior team members to resolve policy, process, and system issues.
• Build relationships with our customers to ensure customer loyalty.
• To best assist customers develop a strong knowledge of DigiCert’s products and customer portals.

Additional Responsibilities: To help enhance the team’s operational effectiveness and customer satisfaction, the team is encouraged to: 

• Participate in projects and system implementations
• Continually look for ways to improve our operational effectiveness, including researching databases to assist us verify information
• Be the voice of the customer and raise issues which impact customer satisfaction
• Assist with mentoring new team member

What you will have

• Fluent in English and Korean
• Excellent written and oral communication in native language and any language listed on CV (including English)
• Customer service experience
• Diploma or bachelor’s degree desirable, but not required
• Experience in a policy / compliance role an advantage (banking, finance, fraud etc.)

Nice to have

• Detail orientated and high level of accuracy
• Strong PC skills and fast typing speed
• Ability to multitask
• Fast learner who is keen to continue learning and developing
• Good interpersonal skills
• Open to receiving and giving constructive feedback
• Strong decision making, and problem-solving skills is required
• Open to change – ability to work in a fast paced, changing environment
• Ability to perform under pressure to meet deadlines and targets
• Ability to work as part of a team, but also as a sole contributor within a team structure 

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-SS1