Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Remote

ID: OPP00051-1

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Responsibilities and Duties

• Digest requirement from product team and lead the elaboration of high level design for high availability, performance and scalability features for cloud systems; 
• Raise and discuss trade-offs of different design approaches elaborating detailed design documents; 
• Implement solution from coding to testing to production deployment support; 
• Follow agile processes and participate actively in all development phases.

Essential Skills 

• Experience with Golang (Go) programming language;  
• Extensive experience with modeling, producing and consuming web services based APIs (RESTful or SOAP based); 
• Experience on Cloud Service Orchestration; 
• Experience with Cloud Development; 
• Experience with backend systems development; 
• Proven proficiency with object-oriented software development; 
• Proven experience on complex architectural design for cloud-based applications; 
• Design Patterns; 
• Experience with SQL and NoSQL databases such as PostgreSQL, SQL Server, Oracle, MongoDB, Cassandra. 
  

Highly Desirable Skills 

• Competent in one or more programming language(s): Go (Golang), Python, Node, C#, C and C++, Java; 
• Knowledge on testing (Unit Test, Feature Test, Integration); 
• Knowledge of cloud platforms and technologies including Google Cloud, Aws, Azure; 
• Experience working with Kubernetes and OpenShift; 
• Exposure to and/or experience with Serverless applications; 
• An understanding of software design patterns, pipeline automation and software testing principles and methodologies; 
• Familiar with designing, coding, deploying and debugging microservices applications; 
• Strong Scripting and automation skills; 
• Passionate about solving problems in code; 
• Is proactive and easily trouble shoots and resolves issues relating to customer service, product, process and tools; 
• Comfortable with Linux Environment and shell scripting.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com  

THE ROLE:

As an Accountant Analyst, you’ll support month-end close and accounting standardization across our US and regional entities. You’ll prepare journals and reconciliations, analyze P&L, Balance Sheet and Cash Flow, and partner closely with FP&A, Operations, Facilities, and audit and compliance stakeholders. This role is a great fit if you enjoy working in a multinational, NYSE-listed environment, operating in both English and Spanish, and learning global finance platforms like Workday.

WHAT YOU’LL BRING:

• Core Accounting and Close: Experience preparing journal entries, supporting month-end processes, and maintaining accurate ledgers.
• Reconciliations and Controls: Proven ability to produce timely, high-quality balance sheet reconciliations and support certification and controls.
• Financial Analysis: Proven experience in analyzing P&L, Balance Sheet and Cash Flow to explain variances and align with company guidelines.
• Compliance: Hands-on exposure to payroll, taxes, audit and compliance within a multi-entity setup.
• Systems Proficiency: Comfortable with ERP accounting systems (Workday a plus; Oracle and SAP helpful) and strong Excel and Office skills.
• Stakeholder Communication: Clear, professional communication with finance and non-finance partners; strong relationship-building locally and abroad.
• Bilingual Execution: English (B2+) and Spanish for effective reporting and collaboration across the Americas

IT WILL BE A BONUS IF YOU KNOW: 

• Process Improvement: Track record standardizing close processes or automating reconciliations and treasury workflows.
• US GAAP and local tax nuances: Familiarity supporting audits and filings across US and LATAM jurisdictions
• Brazilian Tax Regulations: Exposure to or experience supporting Brazilian tax processes and compliance requirements.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. 

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Location: Medellín Colombia (Hybrid)

So, what’s the role all about? 

 The Lead Software Engineer designs, develops, tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. 

About the team:  

The CX Outbound Engagement Voice Team designs, operates, and evolves the high-scale voice infrastructure behind NiCE outbound engagement. 

Our mission is to power billions of outbound customer calls each year with exceptional reliability and compliance. Leveraging a cloud-native architecture, the team manages high-volume voice delivery through a diverse network of carriers, supporting thousands of concurrent connections and peak call rates that ensure optimal performance. 

Beyond core delivery, the team focuses on integration and innovation — building seamless connections with platforms like cxOne ACD and Cognigy to enable intelligent agent workflows, proactive engagement, and real-time conversational AI. 

How will you make an impact?  

• Work as a member of an agile team to enhance and improve software. 

• Design and present projects to improve current process and overall platform. 

• Code and test projects. 

• Create automation to ensure quality. 

• Deliver high quality, sustainable, maintainable code. 

• Manage time effectively working on one or more concurrent projects. 

• Attend meetings and training as required. 

• Works with system analysts and product management for the successful completion of a project. 

• Lead team and mentors other developers as needed. 

• Provide critical technical capabilities to the team and evangelizes those skills to others. 

• Function as a Technical or Team Lead as needed. 

• Follow established department procedures, policies, and processes. 

• Strengthen engineering practices around observability, documentation, secure coding, and incident response. 

• Use AI-assisted engineering tools responsibly to accelerate delivery, improve documentation, and raise code quality through spec-driven and review-driven workflows. 

Have you got what it takes?  

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required. 

• At least 5+ years’ experience in software development 

• Well established technical problem-solving skills.
• Object-Oriented Programming (OOP)

• 5+ years’ Experience with Java 11+ & SprintBoot or/and .Net
  

• Experience building and maintaining AWS based microservices 

• Excellent communication skills 

• Excellent decision-making skills Working knowledge of unit testing 

• Working knowledge of common design patterns 

• Working knowledge of object-oriented software design 

• Reliable Team Player 

• Desire to work in a fast-paced environment 

• Architect and design solutions that align with technical and business goals. 

• Provide technical leadership to guide the development team in implementing best practices and innovative solutions. 

• Demonstrate ownership by taking responsibility for critical systems and delivering high-quality results. 

• Ensure accountability by meeting deadlines and adhering to project milestones. 

• Mentor team members, fostering growth and enhancing their technical and professional skills. 

• Proactively identify and resolve issues, ensuring the stability and efficiency of systems. 

• Collaborate with stakeholders to gather requirements and ensure project alignment with business objectives. 

• Drive technical improvements by advocating for and implementing process enhancements. 

• Promote a culture of quality, ensuring code reviews, testing, and documentation standards are maintained. 

• Stay updated on industry trends and incorporate modern tools and technologies where appropriate. 

• Coordinate with cross-functional teams to ensure smooth delivery of projects and features. 

• Manage and prioritize tasks effectively to balance team workload and project demands. 

• Comfort using AI coding assistants such as Claude Code and GitHub Copilot with sound engineering judgment, clear specs, strong review practices, and appropriate human accountability. 

 Bonus Experience: 

• Experience with AWS Infrastructure (EC2, ECS, ALBs, etc) 

• Experience maintaining, and working with, AWS Resources (IAM, CloudWatch, etc) 

• Experience with containerized systems and orchestration platforms such as Docker and Kubernetes. 

• Experience with service caching, discovery, secrets management, or distributed system tooling such as Redis, Consul, Vault, or Hazelcast. 

• Experience working with relational databases such as MySQL, PostgreSQL, Oracle, or SQL Server. 

• Experience with Rest/Web Sockets/GRPC 

• Experience with Jira and Confluence 

• Experience with automation/testing tools and frameworks 

• Experience with observability and operational tooling such as Prometheus, Grafana, Otel, Logback, or Logstash. 

• Experience with/knowledge of agile development processes 

• Experience(s) as a technical or team lead or equivalent experience 

• Experience with telecommunications, telephony, media services, SIP, RTP, or ACD-related platforms. 

• Experience with CCAAS 

• Experience working in a CI/CD Environment 

• Experience creating and maintaining pipelines in Jenkins 

• Experience with GitHub Actions  

What are the technologies we use?  

• Java 11+ (including Java 17 and Java 21). 

• Spring Boot, Tomcat, servlets, REST APIs, and OpenAPI-based service development. 

• Gradle for builds and dependency management. 

• JUnit, Mockito, MockServer, Testcontainers, Awaitility, and JMeter for automated testing and quality engineering. 

• SQL and relational databases including MySQL, PostgreSQL, Oracle, and SQL Server. 

• Docker and Kubernetes for containerized delivery. 

• Consul, Vault, and Hazelcast for service discovery, secrets, and distributed runtime capabilities. 

• Prometheus, Grafana, StatsD, Logback, and Logstash for observability and operations. 

• GitHub, GitHub Actions, and Jenkins for source control and CI/CD. 

• Telephony and media platform technologies including SIP/RTP integrations and media server driven services. 

• VS Code and modern developer tooling. 

• AI-assisted engineering workflows using Claude Code, GitHub Copilot, Superpowers-style planning, spec-driven development, and disciplined code review. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Benefits at NICE Colombia:  

• Work with the most modern technologies. 

• Clear career path supported by different free learning tools. 

• Obtain certifications to advance your career. 

• Collaborate with global work teams. 

• Participate in local and global activities and events. 

• Enjoy the flexibility of hybrid work, combining the best of both worlds. 

• Engage in exciting competitions and contests. 

• Improve your language skills with English support. 

• Secure a permanent employment contract. 

• Benefit from a company legally constituted in Colombia and receive full social benefits