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Medical Support Assistant

The Copper River Family of Companies · North Bethesda, Maryland, United States

Coho Integrated Solutions Bethesda, MD Posted May 7, 2026

Coho Integrated Solutions is seeking a dedicated Medical Support Assistant (MSA) which provides critical administrative and patient-facing support within a fast-paced clinical research environment at the National Institutes of Health Clinical Center in Bethesda, MD. This role serves as a key liaison between patients, clinical staff, and support services, ensuring efficient scheduling, registration, and coordination of care while delivering exceptional customer service.

MSAs support both inpatient and outpatient operations and may be required to float across departments to meet daily operational needs.

Responsibilities (include but are not limited to):

Serve as the first point of contact for patients, visitors, and staff, delivering professional and compassionate customer service.
Greet, check in, and guide patients through appointments and clinical processes.
Schedule, cancel, and manage patient appointments while maintaining accurate records and daily visit statuses.
Perform patient pre-registration, admissions, and outpatient registration in electronic medical systems.
Enter and maintain accurate patient demographic and clinical data (e.g., CRIS).
Assist patients with consent-related questions and provide general facility information.
Prepare, assemble, and manage patient medical records and visit documentation.
Support administrative functions, including reporting, data entry, filing, and meeting coordination.
Assist clinical staff with forms, consult preparation, and basic clinical support tasks.
Coordinate patient services, including interpreter support, transportation, travel authorizations, and lodging logistics.
Monitor and restock medical, office, and patient care supplies; maintain inventory and equipment as required.
Ensure compliance with safety procedures, patient identification protocols, confidentiality standards, and privacy regulations.

Essential Job Qualifications and Requirements:

Citizenship:

Proof of US Citizenship is required to work on this contract

Education and Certifications:

High School Diploma or GED required

Required Experience and Competence:
- Minimum of 1 year experience in a healthcare or patient-facing setting
- Basic knowledge of medical terminology

Work Environment:
- Fast-paced clinical and patient-facing environment
- Frequent interaction with patients who may be anxious or require additional support
- Ability to walk, stand, and lift up to 50 lbs. as needed
- May require evenings, weekends, holidays, and overtime
- Must be able to float between departments based on staffing needs

Work Schedule:
- 7:30 am – 4:00 pm, Monday-Friday, may require evenings, weekends, holidays, and overtime, as needed

Position Pay Range

$23—$30 USD

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Open leave policy and paid holidays
Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, regular associates at Copper River.

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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The Copper River Family of Companies

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Sales Manager

Third-Party Job Posts · Maryland, United States

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Regional - Mid-Market North America Posted May 6, 2026

What Makes Us Unique

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position.
Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
Attend local events and visit properties to connect with potential customers (less than 10% travel required).
Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

A self-motivated, results-oriented mindset with a passion for business development.
Experience in selling technology solutions into the hotel or hospitality industry
Excitement for new technology with a strong technical aptitude.
Proven expertise in outbound sales strategies, especially cold-calling and network building.
Excellent communication skills, with the ability to inspire and persuade potential clients.
Demonstrated sales and negotiation skills, with a history of exceeding targets.
Strong organizational and time-management abilities.
A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

Good knowledge of PMS technology
Operational experience in the hospitality or lodging industry
Multilingual capabilities

#LI-AC2

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards to Check Out!

Best All-In-One Hotel Management System | HotelTechAwards (2025)
Overall 10 Best Places to Work | HotelTechAwards (2025)
Most Loved Workplace® Certified (2024)
Top 10 People’s Choice(2024)
Deloitte Technology Fast 500 (2024)

Discover our Benefits:

Remote First, Remote Always
PTO in accordance with local labor requirements
Monthly Wellness Fridays - enjoy an extra long weekend every month
Full Paid Parental Leave
Home office stipend based on country of residency
Professional development courses in Cloudbeds University
Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

#LI-REMOTE