Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 

#LI-CD1 #LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con 4+ años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 
• Have professional spoken and written English plus fluency in Spanish. 

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in:

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.
• Reviewing and providing clear, constructive feedback on edits submitted by editors on your team, ensuring their work meets our creative and technical standards before delivery.
• Acting as a first point of guidance for editors, supporting them through creative challenges, technical roadblocks, and feedback processes so they can produce their best work.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Role: Senior Designer  

Location:  Manila, Philippines

About the role: 

The GenAI Content Studio (Generative AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in direct contact with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and challenge the status quo in advertising and marketing. 

This role focuses on designing and delivering purposeful, user‑ready creative templates and marketing communications for global brand toolkits and multi‑regional adaptation. The ideal candidate has a strong understanding of digital and graphic design principles and experience designing adaptable templates that support consistent brand execution across markets. 

What you will be doing: 

• Design and produce a wide range of HCP-facing materials: detail aids, leave pieces, slide kits, patient brochures, banners, e-learning interfaces, and email templates and produce the templates in Canva for re-use. 
• Create modular template architectures in Canva that allow non-designers (Medical Managers, field force) to populate content without breaking the layout. 
• Build robust, well-structured files with clearly labeled layers, styles, and grids to ensure ease of use by other team members or clients. 
• Translate complex scientific and clinical content into clear, visually compelling layouts that support comprehension and message hierarchy. 
• Simplify complex medical information into clear visual hierarchies suitable for fast consumption by HCPs. 
• Work closely with medical writers to ensure data visualizations (charts, graphs, MOA illustrations, infographicas) accurately and faithfully represent the underlying science. 
• Ensure consistency of visual identity and tone across all touchpoints and content formats. 
• Apply brand guidelines rigorously while adapting designs for different formats, channels, and market needs. 
• Work in close coordination with Project Managers to respect timelines, prioritize tasks, and manage concurrent projects efficiently. 
• Ensure all creative work complies with regulatory, ethical, and brand standards. 
• Ensure visual outputs accurately reflect approved claims and do not introduce misleading or non-compliant interpretations of medical data. 

What you need to be great in this role: 

• 7+ years of experience in visual design within creative agencies or healthcare environments.
• English proficiency is mandatory – all work happens in English. 
• Remote‑based opportunity. 
• Previous experience creating doctor‑ or pharmacist‑facing content is preferred, even as part of broader design experience. 
• Exceptional visual storytelling, composition, and conceptualization skills proven by a strong creative book with experience in healthcare. 
• Strong understanding of Generative AI tools and creative automation workflows (e.g., Canva, Leonardo. Ai, Kling, LLMs). 
• Use Gen AI tools to create high-quality visual assets (including talent imagery, product visuals, and backgrounds), ensuring outputs are realistic, brand-aligned, and production-ready. 
• Excellent collaboration and communication skills, able to bridge strategy, marketing, and production. 
• Strong organizational skills and attention to detail. 
• Entrepreneurial mindset with a passion for innovation and experimentation. 
• Experience working in regulated industries or healthcare. 

Req ID: 17426

#LI-RO1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Commercial Operations will play a pivotal role in the company’s continuous development, working closely with the Business Development team in the Philippines. This position will focus on building and managing key relationships with the Philippines’ largest financial institutions, ensuring seamless campaign execution and operational excellence.

The Associate, Commercial Operations will be responsible for:

• Manage day-to-day relationships with the Philippines’ largest and leading financial institutions, acting as the primary point of contact for client queries, escalations, and ongoing engagement.
• Coordinate with internal teams including marketing, Creatory, telesales, customer service, legal, finance, fulfillment, and product team for successful campaign execution.
• Oversee and execute day-to-day business operations tasks with a high level of accuracy.
• Liaise with back-office teams on ad-hoc operational tasks and ensure smooth collaboration.
• Work closely with both internal and external stakeholders to ensure financial product information is up-to-date.
• Prepare, review, and verify critical documentation, including agreements and contracts.
• Develop and implement Standard Operating Procedures (SOPs) for the Business Operations team.
• Collaborate with the wider Commercial and Analytics team in interpreting performance data and campaign metrics to surface actionable insights, Identify process improvement opportunities and recommend solutions for efficiency gains.

In this role, we are looking for someone with:

• Preferably 2 to 3 years of experience in Business and Commercial Operations role
• High attention to detail, critical thinking, and focus.
• Structured approach to cross-functional collaboration, with the ability to prioritize, execute tasks, and streamline processes across teams operating with different objectives.
• Proactive and client-focused personality, with experience in a marketing agency or digital business sector; comfortable managing both external stakeholder expectations and internal execution simultaneously.
• Financial industry knowledge or exposure in the Philippines preferred.
• Comfortable with dynamic environments and driving change through clear communication and structured problem-solving.
• Interpersonal, social, problem-solving, and analytical skills — including the ability to interpret data and translate insights across Business Analytics, Marketing, and Affiliate contexts — with excellent execution capabilities.

#MoneyMax #LI-RR1 #LI-Hybrid

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a platform native performance marketing specialist who will be focused on executing profitable paid media campaigns. The specialist will be responsible for the end to end management of our paid media accounts in The Philippines for MoneyMax, primarily across the Google and Meta advertising platforms. 

The Specialist we’re looking for is a practitioner who enjoys the process of account building, restructuring, profitable bid management and granular optimisation. With the expectation being you turn commercial objectives into high performing campaigns. Ensuring the investment made in each channel or campaign is focused on returns and every tactical change is backed by data. 

The Specialist, Paid Marketing will be responsible for:

• Platform Management - Taking full ownership of daily operations within Google Ads, specifically Paid Search Marketing and Meta Ads Manager.
• Account Hygiene: Maintain meticulous account structures, ensure naming conventions, tracking parameters and campaign settings are flawless.
• Implementation: Build and launch campaigns from scratch, including keyword harvesting, audience segmentation is clear and budgets are set up with return in mind.
• Continuous Optimisation: Execute daily adjustments to bidding, budgets and targeting to drive maximum efficiency. 
• Media Planning: Support the Senior Manager in the creation of the monthly media plans, forecasting performance based on historical benchmarks and commercial goals. 
• Budget Management: Manage monthly pacing to ensure spend is utilised effectively without underspend or over-investment.
• Testing: Support Senior Manager in executing rigorous testing programmes to improve campaign performance and add learning to the market. 
• Reporting: Produce clear, data led reports that explain the what and why focusing on technical levers and core numbers. 
• Stay abreast of fintech and media platform trends, proactively communicating with your manager on evolving challenges and opportunities. 

In this role, we are looking for someone with: 

• 3-4+ years of hands-on experience in Google Ads (Search) and Meta Business suite. 
• Working knowledge of GA4 and GTM for conversion tracking. 
• A solid understanding of P&L impact and how marketing spend translates to growth.
• Strong quantitative and effective communication skills.
• Attention to detail across set ups, numbers; everything going out across platforms. 
• Demonstrated experience in cross functional collaboration (E.G. with product, commercial, growth teams). 
• Accountability, curious practitioner, succinct and technical.

#MoneyMax #LI-Hybrid #LI-AK1

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week. Our working arrangement requires employees to work in the office from Monday to Thursday. Friday will be work from home (WFH).
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the Senior Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The Senior Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup ##LI-AK1 #LI-Hybrid

Your Role
As a key member of our team, you will be instrumental in addressing complex customer challenges with creative solutions and driving process improvements. We seek an adaptable, process-oriented professional with excellent digital communication skills, adept at building rapport and situational awareness in customer interactions. This remote role requires full on-camera engagement during US core hours (8 AM - 5 PM Pacific Time) from a dedicated, technically enabled workspace, requiring excellent internet connectivity. Your contributions will be vital to our team's success in a dynamic environment.

Instrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company. The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first call to their last (if there is one!).

What you’ll do 

• Lead all post-sales activities for Dialpad’s customers through strong relationship-building, product knowledge, planning, and execution.
• Act as the voice of the customer within Dialpad. As the owner of the customer relationship, the Customer Success Advocate is expected to work cross-functionally with Sales, Marketing, Product, Engineering, and Data Science to ensure a consistent and strong customer message is embedded in everything we do.
• Develop a positive, trusted relationship with your customers by providing value throughout the customer partnership.
• Retain long-term partnerships with customers by independently renewing successful customers.
• Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.
• Maintain a deep understanding of our solutions and speak with customers about the most meaningful features/functionality for their specific business needs.
• Manage customer escalations by documenting open issues, facilitating regular status meetings, and working cross-functionally toward resolution.
• Track accounts to identify churn risks and work proactively to mitigate those risks.

Skills you’ll bring

• 1-5 years of experience in Customer Success.
• Experience with telecommunication or SaaS providers required.
• A real passion for providing top-notch account management.
• Strong written communication skills.
• Excellent time management and organizational skills with the ability to track numerous details.
• A desire to work in a dynamic startup where your input is valued to help craft our offerings and how we interact with clients.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

GENERAL DESCRIPTION

The Manager of the Biddable Campaign Delivery team is responsible to oversee the entire end to end of campaign management process to support WPP Media agencies and clients

INDIVIDUAL RESPONSIBILITIES

• Serve as the key point of contact on brief delivery responses and work with Planners in developing cross-practice media execution
• Compile all necessary media recommendations (i.e. cross practice media schedules) from respective buying teams and review alignment/QA as per original agency brief
• Oversee end-to-end project management of campaign brief, delivery and closure
• Be responsible across all campaign tracking and reconciliation requirements (including KPI delivery at a cross practice level)
• Support the Department Head in identifying scalable solutions across key account campaigns and ensure optimal delivery and performance alongside with client teams and buying teams
• Support initiatives in promoting knowledge sharing and continuous learning around POVs, trends and relevant skills to cultivate a high-performing team
• Share regular updates with client teams on campaign performance such as in-flight optimizations and necessary schedule adjustments
• Assist client teams in consolidating data for ad hoc based reports (e.g. CSI/Savings Report/Cost Avoidance)
• Deliver holistic cross-practice campaign analysis (i.e. mid and post campaign reports) working with respective buying teams to provide actionable insights and optimization recommendations
• Identify new product opportunities that will enhance clients’ digital front
• Roll out test and learn initiatives to drive continuous improvements in campaign performance
• Take an active role in developing broader biddable strategic recommendations and best practices to scale impact at market and regional level
• Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

• Demonstrate solid knowledge of all client team's deliverables at a cross-practice level and ensuring brief gaps are filtered to the Media Management and Delivery team, such as identify any mis-aligned KPI, minimum spend benchmark, and unrealistic campaign expectations
• Strong understanding of media behaviors and how the target audience interact with specific practice delivery and ensure common understanding across WPP Media
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables with local leadership and client teams
• Provide technical perspective in client meetings when specific expertise is required
• Maintain quality control and assurance practices across the assigned cluster of clients and proactively advice agencies on campaign improvements
• Maintain and comply with finance processes (such as month end reconciliations, billing entries/updates across biddable practices), WPP Media policies and procedures.
• Facilitate and influence cross-function collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
• Encourage knowledge share and continuous learning

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted 

Role: GenAI Art Director 

Location:  Manila, Philippines

About the role: 

We’re looking for GenAI Art Director who will use the Pencil platform to deliver high quality, high performing ads to either enterprise clients or small businesses. You will likely have a team working with you and by nature of your expertise they will largely engage with you to resolve creative challenges they are coming up against and overcome the limitations of GenAI today.  

You will require deep experience with GenAI tools and what they can do for the advertising industry and for marketing clients - as well as the positivity, energy and lateral problem solving to explore and expand techniques to push beyond any perceived creative limitations.  One key measure of your success will be your ability to inspire a team with creative solutions day-to-day. Doing this successfully will deliver impact for our clients and fame for your work, as well as make you one of the leading voices of the GenAI revolution. 

Together with your team, you will develop digital concepts, art direction and assets that demonstrate exemplary standards in craft, whilst adhering to the client’s brand guidelines. Experience in Adobe After Effects / Motion graphics required.  

 
What you will be doing:  

• Must be a leader overseeing a team of creatives for both copy and design.  
• Art direct and produce high standards in craft and innovative work across platforms  
• A love of design, motion graphics and storytelling while best demonstrating GenAl capabilities within a systematic GenAI delivery process. 
• Be accountable for the full creative process from concept to execution. 
• Manage the preparation of all finished artwork files that will comply with the correct output specifications  
• Ensure all design work is aligned with the latest digital requirements and social trends  
• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment . 
• Work with our Training team to actively explore, implement and explain new GenAl techniques to help our wider user base achieve high quality creative outputs 
• Work with our Product & Engineering teams to test new GenAl features and provide feedback to drive platform improvements 

What you need to be great in this role: 

• Strong in ideation and concepting from big ideas to digital and social campaigns  
• Strong art direction and visualisation skills from static to motion  
• Good understanding of the digital landscape and social assets development  
• Strong typographic skills  
• A highly creative integrated designer that can positively influence client briefs with your innovative ideas  
• Confident in bringing your own ideas and creativity to projects whilst working within a broad range of design guidelines across a variety of artwork collateral  
• Understanding of design principles and an awareness of UX, UI and Responsive Design trends  
• Effectively organising and prioritising workload to manage timely client delivery  
• Excellent Adobe CS skills. Experience in Adobe After Effects / motion graphics required  
• Ability to take ownership of projects from concept through to completion  
• Attention to detail and able to work under own initiative  
• Excellent project management skills  
• Excellent experience working closely with clients during kick-off  
• Confident in presenting work to internal teams and to clients  
• Believes in making this world a better place though meaningful work  
• Enjoys working in a fast-paced, changing client environment  
• A passionate, driven and enthusiastic creative  
• Never settling for good and constantly strives to deliver the best  
• Self-motivated, working with high accountability and little supervision  
• Collaborative team player with an open mind  
• Possess the aptitude to learn new software effectively  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 
• Willingness to learn and incorporate AI into design processes. 

Req ID: 17422

#LI-RO1 #LI-Remote

Role:  GenAI Integrated Designer

Location:  Manila, Philippines

About the role: 

We’re looking for GenAI Integrated Designer who will use the Pencil platform to deliver high quality, high performing ads to either enterprise clients or small businesses. You will likely have a team working with you and by nature of your expertise they will largely engage with you to resolve creative challenges they are coming up against and overcome the limitations of GenAI today. You will require deep experience with GenAI tools and what they can do for the advertising industry and for marketing clients - as well as the positivity, energy and lateral problem solving to explore and expand techniques to push beyond any perceived creative limitations. One key measure of your success will be your ability to inspire a team with creative solutions day-to-day. Doing this successfully will deliver impact for our clients and fame for your work, as well as make you one of the leading voices of the GenAI revolution.

What you will be doing: 

• Producing beautiful and innovative designs for our client’s channels while best demonstrating GenAl capabilities within a systematic GenAI delivery process.
• To be responsible for the full design lifecycle from concept to execution.
• Utilizing motion animation skills to create dynamic and engaging visuals, enhancing the overall effectiveness and appeal of creative outputs. This includes creating animations that align with brand messaging and ensuring seamless integration within existing designs.
• Where necessary, directly intervene in developing, generating or manually retouching outputs to meet quality standards across briefs.
• To develop a deep understanding of target audiences and the client’s marketing strategy to deliver high quality results that have an instant, positive impact on the consumer, promoting products and brands.
• To pitch creative solutions in response to marketing strategies.
• To oversee and manage the preparation of all finished files that will comply with the correct output specifications.
• To employ expertise in photo manipulation to enhance visual quality and execution.
• Work with our Training team to actively explore, implement and explain new GenAl techniques to help our wider user base achieve high quality creative outputs• Work with our Product & Engineering teams to test new GenAl features and provide feedback to drive platform improvements.
• As a business we're committed to ensuring everyone on our team is fully trained and confident in using Pencil AI, and other approved AI tools. A wide range of Internal resources are available to make sure our teams stay ahead of the AI curve: training, webinars, newsletters, AI communities etc.
• You would be responsible to be actively AI proficient and keeping up to date by:
• Completing ongoing, structured [IIG] AI training including Pencil.
• Continuously up-skilling using our approved AI tools including Pencil.
• Stay up to date with evolving AI trends through our newsletters, webinars, hackathons, AI communities etc
• Facilitate collaborative knowledge-sharing sessions to foster an open exchange of AI expertise and embrace our culture of Learning.

What you need to be great in this role: 

• A passion for design and conception.
• Minimum 2 years of relevant experience with digital agency
• Experience in eCommerce design is a must
• You'll have a deep affinity with layout, typography, animation, and idea-generation.
• Ability to take ownership of projects from concept through to completion.
• Consistent record of taking on, interpreting and delivering design projects within agreed deadlines.
• Attention to detail with the ability to work under own initiative.
• Excellent experience working closely with clients during kick-off.
• Confident in bringing your own innovative ideas and creativity to projects whilst working within a broad range of design guidelines across a variety of design collateral.
• Strong client liaison, with a proven track record of developing strong client relationships.
• Effectively organising and prioritising workloads to manage client delivery whilst simultaneously influencing clients with your own ideas and conceptual creativity.
• Extensive experience in photo manipulation
• Experience with multiple Adobe applications with excellent skills (ie. Ps, Pr)
• Working knowledge of After Effects animation.
• On and Offline design experience with an emphasis on Digital.
• Retouching experience and skills to mid-level.
• Confident and comfortable working in a fast-paced, changing client environment.
• A passionate and inspiring creative.
• The aptitude to learn new software and programmes efficiently and effectively.
• Self-motivated, working with little supervision.
• Collaborative team player, open minded – non-political.
• Discrete about all confidential and personal information.
• Driven, proactive, helpful, and enthusiastic team player.
• Willingness to learn and incorporate AI into design processes.
• Passion for and inquisitive about AI and new technologies• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 17423

#LI-RO1 #LI-Remote

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Associate Customer Success Manager on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work mid-shift hours to support our EMEA based global accounts.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

E-Commerce Specialist

Remote (Philippines)

Want to leverage your skills at a high-growth startup AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of 2026, we’ve contributed over $20 million AUD to this mission. Basically, we’re really good at making it easy to do good.

With hubs in Australia, the Philippines, the US, and Europe, our 250+ people work to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold. As a genuine remote-first company, we lean into being a high-functioning distributed team with a strong culture of trust, delivery, and delight!

A bit about the role

Our Digital Product team is the engine room of our customer experience. As our E-Commerce Specialist, success isn't just about managing the storefront, but architecting the automation that allows the storefront to scale without a linear increase in manual effort.

Reporting to the Senior Product Manager - Acquisition, you will own the end-to-end digital journey across our global markets (AU, US, UK, EU, and CA). You’ll be a key partner to our Growth, Creative, and Brand teams, ensuring that our storefront is a high-converting masterpiece that balances technical performance with world-class brand storytelling.

Here’s some of the work you’ll lead:

• Strategic Merchandising & Roadmap Ownership: You’ll lead the deployment of global site content, from high-stakes product launches to seasonal promotional pulses. You’ll own the CMS architecture, ensuring our Shopify environment is scalable and perfectly synced across all regions.
  
  
• Performance & Conversion Leadership: You’ll partner with Growth and Retention Marketing to architect high-performing landing pages. You aren’t just building pages; you’re optimizing the conversion funnel, ensuring we turn traffic into loyal customers with frictionless UX.
  
  
• Advanced Experimentation & Hypotheses: While you’ll collaborate with the Senior PM on the broader roadmap, you will lead the charge on on-site A/B testing. You’ll use data-backed insights to propose, build, and analyze tests on everything from navigation flow to checkout micro-copy.
  
  
• Operational Excellence & Governance: Establish the "Gold Standard" for site QA and automated workflows. You’ll architect repeatable templates that empower the team to move fast without individual ownership becoming a single point of failure.
  
  
• AI-Driven Optimisations: You'll design and maintain repeatable workflows and templates leveraging AI optimisations that reduce campaign idea-to-live time.
  
  
• Data-Driven Insights: You’ll monitor key metrics like CVR, AOV, and Bounce Rates like a pro, to diagnose and pivot underperforming campaigns in real-time. You’ll leverage system intelligence to identify funnel "leaks," ensuring high-velocity optimization without getting bogged down in "click-ops".

Let’s talk about you

You’re a seasoned pro who thrives on taking the lead. You don’t wait for a ticket to be assigned; you proactively identify the opportunity and move the work forward.

• You’re a Shopify Power User: You have deep, expert-level experience with Shopify (Plus preferred). You understand CMS logic, metafields, and how to push the platform to its limits while maintaining strict governance.
  
  
• You’re a Strategic Thinker: You look beyond the immediate task to see how it impacts the broader ecosystem. You proactively use site health metrics and feasibility data to steer global initiatives and ensure technical performance is never sacrificed for creative ambition.
  
  
• You’re a Quality Advocate: You have a "zero-defect" mindset. You believe that "good enough" isn't enough when it comes to the customer experience.
  
  
• You’re an Automator by Default: you build systems that are transparent and scalable, ensuring the business never relies on one person as a single point of failure.
  
  
• You’re a Collaborative Leader: You know how to manage complex senior stakeholders, influencing creative and marketing teams to align with digital best practices.
  
  
• You’re High-Energy & Adaptable: You move at the speed of a scale-up, and you’re comfortable pivoting as we enter new markets and verticals.
  
  

The Essentials

• Solid professional experience in large, systemised e-commerce operational environments, digital merchandising, or product management. You bring the maturity and insight of someone who has previously led a team or workstream before.
  
  
• Deep experience in global markets at mid-enterprise size  (handling multiple currencies/regions) is highly preferred.
  
  
• Proven track record of driving measurable conversion growth through on-site optimisation.
  
  
• Strong technical literacy - HTML/CSS, SEO best practices, AI automation, and hands on experience utilising A/B testing tools.

Why should you work with us?

As a certified B Corp™, we maintain the highest standards of social and environmental impact. We offer competitive, market-informed salaries, generous paid leave (including “Life” Leave), tailored learning opportunities, and a remote-first culture that actually trusts you to do your best work.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. We believe a diversity of perspectives makes a team stronger. Even if you don’t check every box above, we want to encourage you to introduce yourself.

APPLICATIONS CLOSE: 30 MAY 2026

Solutions Designer

Experience: more than 4 years

Job Mode: Full-time

Work Mode: Hybrid 

Job Summary

Responsibilities and Duties

• Product Solutions Designer/Managers are responsible for the development and delivery of new products and services as well as improvements to existing products and services
• Manage the product design and development team, create processes and mechanisms to enable to the team to support
• They are key members of cross-functional product development and delivery teams that typically include engineers, technologists as well as representatives from marketing, finance and quality assurance teams. Product leads liaise with different members of the development team to drive projects forward.
• Product Solutions Designer/Managers must be customer-centered but also have the relevant technology know-how to bridge in order to develop “product market” fit. They work with Product Owners to develop a deeper understanding of customer needs -- that can be accomplished via research, reviewing data and analytics of customer behavior, A/B testing and talking directly to customers
• Product Solutions Designer/Managers help facilitate product specifications and user stories and are directly responsible for defining the customer experience via mock-ups and wireframes. They work with Product Owners to prioritize features and present trade-offs and risks.
• They work with Technology Leads / Manager and other engineers to agree on a working architecture and present relative trade-offs to certain approaches.
• They also work with Test Leads and Managers to determine edge case scenarios and proper handling on the customer side. Project management skills are essential to bring product development programs to a successful conclusion -- on time and within budget. Product Solutions Designer/Managers develop schedules for each phase of the development program and monitor progress against targets. They also set up reviews at each stage to ensure the program is meeting its objectives as it progresses from concept to specification, design, development and launch.
• Product Solutions Designer/Managers need to have good communication skills to deal with the many different stakeholders in a product development program. They liaise with the senior management team to agree strategic development objectives and gain budget approval for projects. They coordinate the work of different specialists within the development team and ensure that individual members keep the rest of the team informed on progress.

Qualifications and Skills

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Product Solutions Designer/Managers may come from a technical or business background but a strong technical background -- namely having the ability to read source code.
• Previous experience in product and software development, design or digital marketing provides a useful background.
• They must be able to demonstrate the ability to work effectively in a team environment and deliver successful results.
• Experience in working within multidisciplinary teams to meet strategic objectives is important.
• Strong background in process and business operations

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Job Summary:

The Sales Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the sales team, the successful candidate will have in-depth knowledge of the company’s solutions, competition, and a keen interest in the eLearning industry.  The primary market focus is the education and corporate sectors.  

We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building.  The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.  

This Sales Development Representative provides a challenging career opportunity as well as career advancement within D2L.  

How You Will Make an Impact: 

• Responsible for exceeding objectives within your assigned territory  
• Able to understand and deliver D2L's unique value proposition and create solution vision with prospects  
• Actively participate in outbound calling campaigns to generate sales opportunities  
• Accurately capture and qualify leads gathered from trade shows, webinars, inbound calls, and other marketing initiatives  
• Follow-up with existing D2L contacts and develop them into sales prospects  
• Distribute leads and make qualified appointments for Sales Executives  
• Create and update lead generating emails and phone scripts  
• Update customer interactions through the CRM tool  
• Complete sales reports and present findings to executive management  
• Conduct market research and keep updated on product and industry knowledge, competitors, and industry knowledge  
• Represent D2L at occasional trade shows; some travel will be required 

What You’ll Bring to the Role:

• 1-2+ years in a Sales Development Role 
• Interest in pursuing a sales career within a fast-paced, constantly changing environment 
• Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives 
• Excellent written and verbal communication skills 
• Excellent time management skills with the ability to multi-task and organize/prioritize work independently 
• Strong interpersonal and customer orientation skills with the ability to influence decision makers 
• Demonstrated ability to work individually and collaboratively within a team environment 
• Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred 

Education Recommendations: 

• Degree or diploma in Business, Marketing or related 

About the Role

We are looking for a tenured and strategic Senior GTM Enablement, Support to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You’ll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals.

You are not only a skilled facilitator, but also a builder—someone who thrives in fast-paced environments, understands the nuances of SaaS support, and knows how to translate performance metrics into targeted enablement strategies.

Responsibilities

• Lead New Hire Onboarding (Manila, Philippines ):
• Own the strategy, execution, and measurement of our 6-week onboarding program for new support hires
• Facilitate in-person onboarding experiences, ensuring sessions are engaging, relevant, and role-specific
• Maintain and continuously iterate onboarding documentation, checklists, and training resources
• Design onboarding certification processes and track ramp milestones to measure readiness and success
  
  
• Ongoing Enablement facilitation designed:
• Collaborate with the GTM Support Enablement Manager to identify enablement needs based on CSAT, QA, ticket/chat metrics, and product changes
• Co-develop ongoing training initiatives across key areas like tools, workflows, tone/quality, product updates, and customer experience best practices
• Create feedback loops and reporting mechanisms to ensure program effectiveness
  
  
• Build Scalable Programs:
• Design scalable learning paths for new hires and tenured agents, including live training, async/self-paced content, microlearning, and certification tracks
• Use enablement tools (e.g., LMS, content hubs, feedback surveys, Maestro) to deliver, track, and refine training at scale
• Work cross-functionally with QA, Product, Support Ops, and L&D to align training with business goals
  
  
• Measure and Iterate:
• Define and manage success metrics for enablement programs (e.g., time to productivity, QA scores, CSAT, and knowledge assessments)
• Analyze qualitative and quantitative feedback to improve program structure, delivery, and outcomes
• Champion a culture of learning and continuous improvement within the support organization
  
  

Qualifications

• 4+ years of experience in customer support, enablement, or training roles, with direct ownership of onboarding and learning programs 
• SaaS industry experience required
• Proven ability to lead live in-person facilitation and instructional delivery, ideally with experience onboarding support agents or specialists
• Strategic thinker with a track record of building programs that are data-informed and results-oriented
• Strong experience using enablement or learning tools (e.g., LMS, Google Suite, Notion, survey tools, feedback dashboards)
• Excellent cross-functional collaboration and stakeholder management skills
• Bonus: Familiarity with salesforce.com, Apollo.io, Maestro, Intercom systems

Role:  GenAI Senior Project Manager 

Location:  Manila, Philippines

About the role: 

The Senior Project Manager is the engine behind delivery at Beauty AI Studio (BAIS) — carrying multi-account and programme-level management responsibility across Gen AI-led creative projects for Unilever Beauty & Wellbeing. A core accountability of this role is the coordination of resources between in-market teams and the Maker Hub — ensuring the right people, skills, and capacity are aligned to every project at every stage, and that nothing is lost in the handoff between local market needs and centralised production.

This role carries both strategic and operational responsibility. You'll lead account performance planning, coordinate and implement client programmes and activities, and develop and coordinate advertising and digital activities for one or more clients. You'll maintain mid-level to senior-level client contact — and may act as the day-to-day lead representing the function on smaller client accounts, under the supervision of a more senior director. You'll develop comprehensive project plans that incorporate Gen AI workflows, identify and mitigate risks specific to AI-assisted production, and maintain rigorous quality control across all deliverables.

What you will be doing: 

Project Planning & Delivery

• Own end-to-end project delivery for Gen AI-led creative projects across Unilever Beauty & Wellbeing — managing scope, timelines, resource allocation, and quality control from initiation through to final delivery.
• Carry multi-account and programme-level management responsibility — overseeing delivery performance across one or more client accounts simultaneously.
• Take accountability for coordinating resources between in-market teams and the Maker Hub — ensuring alignment, clarity of responsibility, and seamless handoffs across all active workstreams.
• Develop comprehensive project plans that integrate Gen AI workflows alongside traditional production streams — sequencing workloads, identifying dependencies, and building in appropriate review and approval stages.
• Lead account performance planning — coordinating and implementing client programmes and activities with clarity and precision.
• Develop and coordinate advertising and digital activities for one or more clients — ensuring outputs are aligned to brief, brand standards, and client requirements.
• Identify, assess, and mitigate risks specific to Gen AI production — including output variability, iteration cycles, and tool limitations — and escalate issues proactively where required.
• Maintain rigorous quality control across all deliverables — reviewing outputs at key stages and ensuring every asset meets Unilever brand and quality standards before delivery.
• Manage project documentation — briefs, status reports, timelines, feedback loops, and approval records — keeping all stakeholders accurately informed throughout.

Gen AI Production Management

• Oversee the integration of Gen AI tools and workflows into project delivery — coordinating between AI-assisted and traditionally produced content streams without compromising output quality or timeline integrity.
• Track and report on AI production metrics — monitoring efficiency, iteration cycles, and output quality to inform workflow improvements and resource planning.
• Partner with creative and strategy teams to ensure Gen AI workflows are fit for purpose — flagging where human craft or oversight is required and adjusting production plans accordingly.
• Continuously identify opportunities to improve AI-assisted production processes — testing new approaches, documenting learnings, and sharing best practice across the studio.

Client & Stakeholder Management

• Maintain mid-level to senior-level client contact across active accounts — determining client requirements including budgets, product information, and agency service levels required.
• Serve as a confident and credible point of contact for Unilever stakeholders — communicating project status, managing expectations, and escalating or resolving issues with clarity.
• Act as the day-to-day lead representing the function on smaller client accounts where required, under the supervision of a more senior director.
• Support the Account Director or Senior Account Director in client communications — preparing status updates, project reports, and presentation materials as required.
• Build effective working relationships with in-market Unilever teams and Maker Hub resources — ensuring local market requirements are understood and reflected accurately in all creative outputs.

Financial Management

• Manage project-level budgets — including cost estimation, resource tracking, purchase orders, and reconciliation — across all active Gen AI project workstreams.
• Monitor project profitability, flag financial risks early, and work with account and studio leadership to address scope or budget variances.
• Support accurate and timely billing in line with studio processes.

What you need to be great in this role: 

Project Management and Delivery

• Proven track record of delivering complex, multi-workstream creative projects on time, on budget, and to a high quality standard within a studio, agency, or in-house environment.
• Experience carrying multi-account or programme-level management responsibility — coordinating delivery across multiple concurrent client accounts.
• Demonstrated ability to coordinate resources between in-market teams and centralised production or hub-based resources — managing handoffs, priorities, and capacity with clarity and rigour.
• Experience in account performance planning, and coordinating and implementing client programmes and activities across advertising and digital disciplines.
• Experience coordinating cross-functional teams with clarity, rigour, and strong organisational discipline.
• Ability to manage multiple concurrent projects simultaneously without losing attention to detail or delivery momentum.
• Strong risk management skills — proactively identifying issues, developing mitigation strategies, and communicating risks clearly to senior stakeholders.
• Experience managing project-level budgets, including cost estimation, purchase order management, and financial reconciliation.

Gen AI and Production Knowledge

• Working knowledge of Gen AI tools and their application within creative production — including an understanding of AI capabilities, limitations, and quality control requirements.
• Experience managing or coordinating AI-assisted production workflows alongside traditional creative production streams.
• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context.
• Genuine curiosity about emerging Gen AI tools and production methodologies — with the initiative to test, learn, and bring new capabilities into the team's practice.

Client and Stakeholder Management

• Confidence maintaining mid-level to senior-level client contact — determining requirements, managing expectations, and representing the studio professionally with Unilever stakeholders.
• Strong written and verbal communication skills, with the ability to translate complex project information into clear, accessible updates for diverse audiences.
• Experience determining client requirements including budgets, product information, and agency service levels across advertising and digital activities.
• Experience working with or alongside brand teams in beauty and FMCG, or adjacent sectors is an advantage.

Gen AI & Agentic Thinking

• Proficiency with Gen AI tools relevant to project management and production workflows — using AI to improve planning, coordination, brief quality, and delivery efficiency.
• Experience designing or contributing to AI-assisted workflows within a creative or production context, with a clear understanding of where human oversight is essential.
• Agentic approach to complex, multi-workstream delivery challenges: breaking problems into manageable components, identifying the most efficient path forward, and executing with consistency and precision.
• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into client deliverables or production pipelines.
• Willingness to upskill others on Gen AI tools and prompting practices relevant to project coordination and production management.

Req ID: 17196

#LI-Hybrid #LI-JQ1

Role:  GenAI Project Manager 

Location:  Manila, Philippines

About the role: 

The Project Manager is the engine behind delivery at Beauty AI Studio (BAIS) — carrying multi-account and programme-level management responsibility across Gen AI-led creative projects for Unilever Beauty & Wellbeing. A core accountability of this role is the coordination of resources between in-market teams and the Maker Hub — ensuring the right people, skills, and capacity are aligned to every project at every stage, and that nothing is lost in the handoff between local market needs and centralised production.

This role carries both strategic and operational responsibility. You'll lead account performance planning, coordinate and implement client programmes and activities, and develop and coordinate advertising and digital activities for one or more clients. You'll maintain mid-level to senior-level client contact — and may act as the day-to-day lead representing the function on smaller client accounts, under the supervision of a more senior director. You'll develop comprehensive project plans that incorporate Gen AI workflows, identify and mitigate risks specific to AI-assisted production, and maintain rigorous quality control across all deliverables.

What you will be doing: 

Project Planning & Delivery

• Own end-to-end project delivery for Gen AI-led creative projects across Unilever Beauty & Wellbeing — managing scope, timelines, resource allocation, and quality control from initiation through to final delivery.
• Carry multi-account and programme-level management responsibility — overseeing delivery performance across one or more client accounts simultaneously.
• Take accountability for coordinating resources between in-market teams and the Maker Hub — ensuring alignment, clarity of responsibility, and seamless handoffs across all active workstreams.
• Develop comprehensive project plans that integrate Gen AI workflows alongside traditional production streams — sequencing workloads, identifying dependencies, and building in appropriate review and approval stages.
• Lead account performance planning — coordinating and implementing client programmes and activities with clarity and precision.
• Develop and coordinate advertising and digital activities for one or more clients — ensuring outputs are aligned to brief, brand standards, and client requirements.
• Identify, assess, and mitigate risks specific to Gen AI production — including output variability, iteration cycles, and tool limitations — and escalate issues proactively where required.
• Maintain rigorous quality control across all deliverables — reviewing outputs at key stages and ensuring every asset meets Unilever brand and quality standards before delivery.
• Manage project documentation — briefs, status reports, timelines, feedback loops, and approval records — keeping all stakeholders accurately informed throughout.

Gen AI Production Management

• Oversee the integration of Gen AI tools and workflows into project delivery — coordinating between AI-assisted and traditionally produced content streams without compromising output quality or timeline integrity.
• Track and report on AI production metrics — monitoring efficiency, iteration cycles, and output quality to inform workflow improvements and resource planning.
• Partner with creative and strategy teams to ensure Gen AI workflows are fit for purpose — flagging where human craft or oversight is required and adjusting production plans accordingly.
• Continuously identify opportunities to improve AI-assisted production processes — testing new approaches, documenting learnings, and sharing best practice across the studio.

Client & Stakeholder Management

• Maintain mid-level to senior-level client contact across active accounts — determining client requirements including budgets, product information, and agency service levels required.
• Serve as a confident and credible point of contact for Unilever stakeholders — communicating project status, managing expectations, and escalating or resolving issues with clarity.
• Act as the day-to-day lead representing the function on smaller client accounts where required, under the supervision of a more senior director.
• Support the Account Director or Senior Account Director in client communications — preparing status updates, project reports, and presentation materials as required.
• Build effective working relationships with in-market Unilever teams and Maker Hub resources — ensuring local market requirements are understood and reflected accurately in all creative outputs.

Financial Management

• Manage project-level budgets — including cost estimation, resource tracking, purchase orders, and reconciliation — across all active Gen AI project workstreams.
• Monitor project profitability, flag financial risks early, and work with account and studio leadership to address scope or budget variances.
• Support accurate and timely billing in line with studio processes.

What you need to be great in this role: 

Project Management and Delivery

• Proven track record of delivering complex, multi-workstream creative projects on time, on budget, and to a high quality standard within a studio, agency, or in-house environment.
• Experience carrying multi-account or programme-level management responsibility — coordinating delivery across multiple concurrent client accounts.
• Demonstrated ability to coordinate resources between in-market teams and centralised production or hub-based resources — managing handoffs, priorities, and capacity with clarity and rigour.
• Experience in account performance planning, and coordinating and implementing client programmes and activities across advertising and digital disciplines.
• Experience coordinating cross-functional teams with clarity, rigour, and strong organisational discipline.
• Ability to manage multiple concurrent projects simultaneously without losing attention to detail or delivery momentum.
• Strong risk management skills — proactively identifying issues, developing mitigation strategies, and communicating risks clearly to senior stakeholders.
• Experience managing project-level budgets, including cost estimation, purchase order management, and financial reconciliation.

Gen AI and Production Knowledge

• Working knowledge of Gen AI tools and their application within creative production — including an understanding of AI capabilities, limitations, and quality control requirements.
• Experience managing or coordinating AI-assisted production workflows alongside traditional creative production streams.
• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context.
• Genuine curiosity about emerging Gen AI tools and production methodologies — with the initiative to test, learn, and bring new capabilities into the team's practice.

Client and Stakeholder Management

• Confidence maintaining mid-level to senior-level client contact — determining requirements, managing expectations, and representing the studio professionally with Unilever stakeholders.
• Strong written and verbal communication skills, with the ability to translate complex project information into clear, accessible updates for diverse audiences.
• Experience determining client requirements including budgets, product information, and agency service levels across advertising and digital activities.
• Experience working with or alongside brand teams in beauty and FMCG, or adjacent sectors is an advantage.

Gen AI & Agentic Thinking

• Proficiency with Gen AI tools relevant to project management and production workflows — using AI to improve planning, coordination, brief quality, and delivery efficiency.
• Experience designing or contributing to AI-assisted workflows within a creative or production context, with a clear understanding of where human oversight is essential.
• Agentic approach to complex, multi-workstream delivery challenges: breaking problems into manageable components, identifying the most efficient path forward, and executing with consistency and precision.
• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into client deliverables or production pipelines.
• Willingness to upskill others on Gen AI tools and prompting practices relevant to project coordination and production management.

Req ID: 17197

#LI-Hybrid #LI-JQ1

Eucalyptus is expanding from Australia to the UK and we are seeking a talented digital designer to to take ownership over designing our landing pages, ads and ecommerce experiences. You will be creating, maintaining and implementing designs from our design system. These are the vital first impressions we give to customers when they enter our ecosystem.

Working across our portfolio of brands (starting with two), the successful candidate will have the opportunity to help define how our brands live digitally, and pave a new way forward for online health in the UK. You will be the first digital designer in our UK Growth Marketing team, but will also have regular interaction and coaching from our Australian Growth Marketing team.

About the role (What you'll be doing)

• Leverage your design skills to help form and implement an adaptable design process across multiple streams of work, including Landing Pages, eCommerce Shopfronts, and our Ads (broad initially but scope to focus on one stream as the team grows)
• Use Figma to turn a brief or lo-fi wireframe into a hi-fi design that developers can use to create the experiences in Webflow or Shopify
• Create pixel-perfect, intuitive digital experiences that build trust in our healthcare brands, and spark joy for our users
• Work with product, content design, developers and conversion rate optimisers to create the best versions of our first-impression experiences
• Design mobile responsive experiences and consider different user behaviours and experience pathways when it comes to the UX of an experience (error states, cross-sells, logged in vs logged out etc)
• Edit (and retouch) images and create icons using Adobe Creative Suite
• Contribute to brand design systems for each of our different telehealth brands ensuring it is on-brand
• Design digital assets, test, and optimise based on their performance
• Iterate new designs based on user feedback

About You (Who you are)

Ideal:

• 3+ years in a similar role
• Expertise with standard digital design tools
• Strong portfolio showing the breadth of digital design capabilities
• Experience in landing pages and/or performance marketing design
• Experience creating digital assets for a variety of target audiences
• Comfortable with quantitative input to inform design
• Excellent organisation and time management skills
• You know how to get buy-in from key stakeholders; working in a team. You’ve got a track record of bringing people on the journey with you – they know what’s changing and why

Bonus:

• Familiarity with Webflow and/or Shopify
• Experience in health and wellbeing, with an ability to approach healthcare content with maturity, empathy and understanding
• Experience working at a startup

Why join Eucalyptus?

We are building the future of accessible, patient-centric healthcare!

We have built a technology platform that brings high touch healthcare into the internet age. We plug into doctors, specialists and pharmacies to provide high quality, convenient health products and services.

Our platform currently has 4 healthcare brands that serve patients with different needs and at all stages of their life.

• Pilot provides men with a safe space to access care for sexual health, hair and weight
• Kin supports a woman’s entire fertility and health journey
• Software makes it easy to access effective anti-aging and acne treatment
• Juniper supports older women through menopause and their weight loss journey

In just 3 years, we have helped over 200,000 patients across our four brands. And yet, we believe we have only scratched the surface of what is possible in digital healthcare.

How do we work at Eucalyptus?

You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

1. The health and wellbeing of the average person
2. Creating personalised, engaging, convenient user-experiences
3. Making healthcare fun and interesting (because it is)

The organisation is flat and decision making happens regularly and rapidly at every level of the business. Ultimately, people are given the freedom to make decisions (and mistakes), and learn from the journey. We like to set goals with the mindset that if we hit them all, we haven’t challenged ourselves enough.

Why you'll thrive here

• Work on high-impact systems used by global healthcare teams.
• Partner with experienced operators who invest in mentorship and long-term growth.
• Competitive PH compensation, 13th-month pay, and full statutory benefits (SSS, PhilHealth, Pag-IBIG).
• HMO for yourself and 1 dependent.
• Hybrid work setup to work flexibly from home, and enjoy time in the office with your colleagues.
• Social clubs that allow you to bond with employees with similar interests! Some of our favourites include #kpop-club, #basketball-club, and #euc-kids-club (a great place for parents).
• Fun office parties and team dinners (did someone say KTV?) so you can bond with your team regularly.
• Eucalyptus and brand merchandise designed by our very own in-house creative team.
• Become part of one of the fastest growing startups in the APAC region while we are still small in size (~200 people), during a time of exciting innovation and growth.
• Work from Manila and maintain high collaboration with the teams in Australia.

About the Role

We are looking for a high-performing Sales Manager to lead and accelerate our growth in the Philippines. This role is critical to scaling our business, with a clear mandate to 2X revenue and expand market share over the next phase of growth.

You will be responsible for driving strategic sales initiatives, building strong client relationships, and leading revenue expansion across key accounts and new business opportunities in the market.

Key Responsibilities

• Own and deliver aggressive revenue targets, with a focus on doubling business in the Philippines market
• Develop and execute a strategic sales plan to expand existing accounts and acquire new clients
• Build and maintain C-level and senior stakeholder relationships across agencies, brands, and partners
• Identify high-growth opportunities and unlock new revenue streams
• Lead end-to-end sales cycles: prospecting, pitching, negotiation, and closing deals
• Collaborate cross-functionally (marketing, product, operations) to drive client success and retention
• Monitor market trends, competitor activity, and customer insights to refine go-to-market strategy
• Provide accurate forecasting, pipeline management, and reporting
• Mentor and influence junior sales team members (if applicable)

What We’re Looking For

• 8–12+ years of sales experience, preferably in digital advertising, media, SaaS, or related industries
• Proven track record of consistently exceeding revenue targets in the Philippines market
• Strong network across agencies, advertisers, and key industry stakeholders
• Demonstrated ability to scale business and drive exponential growth (e.g., 2X or more)
• Excellent negotiation, presentation, and closing skills
• Strategic thinker with strong commercial acumen and data-driven decision making
• Ability to operate in a fast-paced, high-growth environment
• Strong leadership presence and stakeholder management skills
• Deep understanding of the Philippines digital and advertising ecosystem
• Entrepreneurial mindset with a hunter mentality
• Resilient, self-driven, and highly accountable
• Strong communication skills with the ability to influence senior executives
• Collaborative team player with a growth-oriented mindset

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. 
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Publishing Manager on the Wild Rift Team, you will report into the Regional Product Publishing Lead of Wild Rift APAC of the team. You’ll be responsible for overseeing the marketing and publishing initiatives for Wild Rift in the Philippines and also extending towards the APAC region. You will help shape the branding of games & products like League of Legends: Wild Rift and ensure successful delivery of marketing contents and campaigns by working with internal teams and third-party operators in the Philippines
You’ll join a tight-knit group of exceptionally bright-minded individuals who share our prioritization of player experience, rejection of convention, and passion for gaming. Riot Games Philippines is dedicated to creating tailored player experiences that show local players they aren’t lost in translation.

Responsibilities: 

• Develop branding and marketing strategies for League of Legends: Wild Rift in the Philippines and other APAC priority markets. Evaluate, advocate, and drive new initiatives that elevate and reinforce the games brands
• Lead the execution of branding and marketing programs to promote our games in collaboration with APAC teams as well as local agencies
• Manage contracts, budgets and vendor relationships. Oversee the development of local marketing assets to ensure they are of the highest standards and in alignment with our brand guidelines
• Lead a team of vendors, contractors and Rioters as well as manage and assess their performance on a day-to-day basis
• Manage the communication pipeline and coordinate communication across various channels such as social media and web. 
• Manage the content roadmap and publishing plans, and align them with multiple stakeholders
• Own channel executions and content operations and trafficking adhering to the Global Product Strategy
• Establish and use KPIs to steer our marketing efforts to maximize performance

Required Qualifications: 

• Experienced marketer with a bachelor’s degree and 5+ years of marketing experience in a relevant field
• Experience in Mobile Publishing. Understand mobile publishing and is committed to leveling up the mobile publishing capability of the team in partnership with our Product Team
• Experience in Working and Guiding Vendor Agencies on Campaigns and projects. Experience working with a creative agency and ensuring that the strategic and go-to-market brief is clear for execution
• Fluent in written and spoken English communication as well as proficient in Filipino.
• Strategic and insight-informed with ability to see the big picture and utilize suite of skills to level up our channels; Root these insights in strong analysis metrics and stats and know how to turn an insight into a big idea.

Desired Qualifications: 

• Experience working on cultural brands that serve passionate audiences
• Experience working on products at all stages of development
• Experience facilitating and working with creative professionals
• Organizational management skills

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Location

This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week.

Role Hours

The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT).

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. 

About the role

The Salesforce Business Systems Analyst will assist in managing the technologies and processes that make our account management and support teams more effective. Your work will be varied and challenging, including: process and business analysis, CRM management, marketing automation, sales enablement, quantitative analysis, technology evaluation, and team education. You will work closely with leaders from the marketing and production teams to help manage parts of our technology stack, including, but not limited to, Salesforce, telephony tools, and marketing automation tools.

Your responsibilities

• Assist in managing parts of the marketing and production team’s technology stack, including, but not limited to, Salesforce, telephony tools, and marketing automation tools.
• Partner with the engineering team to configure integrations between Points' proprietary systems and the Salesforce ecosystem, ensuring stability of the systems.
• Review and analyze current ops processes, and find opportunities for improvement.
• Develop advanced Salesforce functionality leveraging Apex coding, Flows, LWC, etc. 
• Push the envelope with AI integrations leveraging Salesforce Einstein, Data Cloud, RAG models, and external AI services.
• Work closely with business analyst leads and ops leadership to identify pain points and opportunities that can be addressed with new tools and enhancements.
• Support the business analyst leads in identifying and evaluating technologies that might improve the ops team's efficiency, resolve pain points, and improve effectiveness.
• Conduct regular training for the team on new solutions, technical updates, and process changes.
• Build and automate reporting for account management and ops leadership
• Partner with the training team to implement and expand our learning management system.

About you

• 3–5+ years of Salesforce development experience, including Apex, Lightning Web Components (LWC), and Flow.
• Strong hands-on experience with Apex, Triggers, and Flows, with the ability to design scalable solutions.
• Proficiency in web technologies such as HTML, JavaScript, Ajax, and XML.
• Experience working across Salesforce platforms, including Sales Cloud and Service Cloud (experience with Data Cloud, Einstein Analytics/Conversation Insights, and AgentForce is a plus).
• Proven experience integrating Salesforce with external systems using AWS, REST/SOAP APIs, Platform Events, or Change Data Capture.
• Salesforce Certified Administrator credential or equivalent practical experience.
• Familiarity with marketing automation tools, particularly Salesforce Marketing Cloud, preferred.
• Experience with telephony systems, including IVR setup and CRM integrations, preferred. 
• Strong problem-solving skills with a structured and analytical approach.
• Effective communicator with strong verbal and written skills.
• Collaborative and team-oriented, with a process-driven mindset.

Our benefits

• Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
• Career Advancement: Structured development programs, certifications, promotion tracks, and access to an educational reimbursement program to support your career growth.
• Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
• Support for Your Work: Get set up for success with company provided Mac equipment and monitor, and a one-time home office reimbursement to create a productive workspace.

Philippines Data Privacy Statement

Harbor is seeking a Salesforce Developer to also be an Administrator to manage and enhance our Salesforce platform as a central CRM supporting sales, service delivery, and financial processes. This role is responsible for system governance, data integrity, automation, and supporting integrations with other enterprise systems to ensure accurate reporting, reliable forecasting, clean operational data, and scalable operations.

The role will act as a systems steward for the Salesforce ecosystem (Sales, Service, and Experience Clouds), overseeing platform health, user experience, automation standards, and roadmap execution. This position partners closely with Tech Enablement, Commercial Operations, Finance, Delivery Operations, GTM, Marketing, and external Salesforce development partners to manage enhancements, system stability, and ongoing platform improvements.

Key Responsibilities:

Salesforce Platform Ownership

• Serve as the internal Salesforce Product Owner, overseeing development, and doing some new feature development, changes, and administration, as needed.
• Manage system configuration, field structures, object relationships, and platform health.
• Own the Salesforce data model and enforce data governance standards.
• Maintain sandbox environments and coordinate deployments between sandbox and production.
• Reduce technical debt, manage automation governance, and enforce Security and profile/role-based permissions.
• Maintain documentation, release notes, and system communication for stakeholders.
• Manage new Salesforce requests from stakeholders, clarify requirements, assist with documentation, and either oversee or perform development as needed.

User Support & Administration

• Serve as the primary contact for Salesforce requests from internal teams.
• Manage bulk data uploads, troubleshooting, and error resolution.
• Maintain user roles, permissions, profiles, and license management.
• Support onboarding and offboarding of Salesforce users.
• Monitor system usage and recommend workflow improvements.

Automation & System Enhancements

• Gather and manage system requirements and coordinate implementation with internal teams and Salesforce development partners.
• Coordinate cross-system workflows between Salesforce, Cloud Coach, NetSuite, Enterprise Lakehouse, and Enterprise Service Bus
• Design and maintain automation using flows and guided processes to improve user experience and data capture.
• Support release management, testing, and deployment.
• Consolidate legacy automation and improve system reliability.

Data Governance & Reporting

• Define and maintain GTM data contracts, including taxonomy, KPI definitions, and field ownership.
• Maintain Salesforce field dictionaries and reporting documentation.
• Follow and enforce change control processes for system updates and reporting changes.
• Ensure data alignment between Salesforce, Power BI, and downstream systems.
• Support accurate pipeline, forecasting, and account reporting.

Data Quality & Integration Oversight

• Lead data quality initiatives and ongoing data maintenance.
• Perform data audits and coordinate cleanup activities.
• Define system-of-record boundaries across Enterprise Service Bus, Salesforce, Power BI, and NetSuite.
• Ensure integration data aligns with governance standards.

Qualifications:

Required

• 3–5 years of Salesforce Administrator or Salesforce platform experience.
• Experience in Declarative Development (Click-based / No-code or Low-code) along with Programmatic Development using Apex (Code-based) and Lightning Web Components
• Experience building and maintaining Salesforce Flows.
• Experience implementing Salesforce integrations with other systems through Rest APIs and OAuth authentication.
• Strong understanding of Salesforce data structures, automation, and reporting.
• Experience managing sandbox environments and release processes.
• Demonstrated experience improving data quality and governance.
• Ability to translate operational needs into system requirements.
• Strong analytical, organizational, and communication skills.

Preferred

• Salesforce Administrator Certification.
• Experience with forecasting and pipeline analytics.
• Familiarity with Power BI or similar BI tools.
• Experience integrating Salesforce with ERP systems (e.g., NetSuite).
• Exposure to Revenue Operations or GTM systems design

Deal Desk Analyst

To complement our rapid growth, Five9 is looking for a Deal Desk Analyst to join our Sales Operations team. The ideal candidate for this role will be responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager.

Responsibilities

• Act as a sales-facing subject matter expert on process, policy, and pricing related matters
• Assist sales teams in creating and positioning complex orders
• Act as liaison between sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Accounting, Order Management, Legal, Product Marketing, etc.)
• Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required field
• Escalate key issues as necessary to Sales Operations Manager with the ability to explore future initiatives
• Act as a system power user for all SFDC and answer questions before escalating for assistance
• Active involvement for operational process improvements to increase the effectiveness of the Deal Desk
• Continuously improve our ability to respond to the needs of Sales, Partners, and Customers
• Active involvement and support for special projects as needed
• Help ensure Best Practices are being implemented

Qualifications

• Minimum 2+ years of experience supporting Sales organizations in a fast-paced environment
• Proficient with Microsoft Excel
• Salesforce.com Power User

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

Role: Bilingual Mandarin Sales Planner

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Bilingual Mandarin Sales Planner, you’ll play a critical role within the Center of Success (CoS), working cross‑functionally with Sales, Trading, Data & Analytics (DnA), Product, L&D and Marketing across the JAPAC footprint. You’ll support client acquisition, help drive growth, and ensure prospects and clients receive thoughtful, accurate and strategic planning support, acting as a key bridge between Mandarin‑speaking stakeholders and the wider regional team.

What you’ll be doing

Your main responsibilities will include:

1. Sales Planning & Delivery

Craft and deliver accurate, thorough, and compelling proposals within RFP deadlines, ensuring local nuance and business context are reflected appropriately.Manage multiple priorities and deadlines while maintaining high-quality output.Strategize with Sales Leads and in‑market teams during pre‑sale periods to grow existing business and win new opportunities, with particular emphasis on briefs.

1. Strategic Support & Insight Generation

• Collaborate with regional Sales teams to understand client objectives and campaign goals, ensuring clear translation and interpretation where Mandarin is required.
• Conduct market research and audience analysis to inform media strategy and planning, leveraging understanding of both Mandarin and broader SEA consumer behavior.
• Partner with Data & Analytics teams to develop data‑driven insights and pre‑campaign recommendations for RFPs, helping localize narratives for Mandarin‑speaking clients where needed.
• Stay current on industry trends, competitor activity and new product offerings to provide strategic value.

1. Proposal development & quality assurance

• Develop customised media proposals aligned with client requirements and strategic recommendations, ensuring clarity and accuracy in both Mandarin and English where applicable.
• Support the creation of visually engaging pitch decks and presentations for client meetings, including content localization or adaptation for Mandarin‑speaking stakeholders.
• Ensure all proposals and materials are accurate, well organised and aligned with MiQ brand guidelines.
• Maintain a high level of attention to detail and timeline discipline to meet local team and client expectations across multiple markets.

1. Collaboration & communication

• Partner with Sales and Trading teams to customise MiQ’s product suite to client needs.
• Work cross‑functionally with internal stakeholders across regions, building strong relationships and navigating cultural and market differences to find solutions.
• Communicate clearly and effectively with internal teams and stakeholders, adapting your style and language (Mandarin/English) to drive positive outcomes.
• Build strong knowledge of MiQ products and capabilities to confidently support internal and external conversations across all supported markets.

1. Innovation & continuous improvement

• Bring curiosity and creativity to find new ways of working and process improvements.
• Be open to testing new approaches that improve efficiency, accuracy and impact, particularly in how we support multiple markets from a centralized hub.

YOUR QUALIFICATIONS

• Business‑level Mandarin and English proficiency (spoken and written), with the ability to understand complex commercial and technical concepts and communicate them clearly to diverse audiences.
• Experience working with Mandarin stakeholders or markets (clients, agencies, or internal teams) is a strong plus.
• Genuine interest in digital media, advertising and/or programmatic, with a desire to learn sales planning from the ground up.
• High level of organisation and attention to detail; eager to build good habits around managing multiple briefs, deadlines and stakeholders.
• Clear, confident communication skills and a willingness to build relationships with teammates across markets and functions.
• A proactive, learning-oriented mindset – you ask questions, seek feedback and take ownership of your tasks.
• Strong alignment with MiQ’s core values and culture and a desire to contribute to a collaborative, high-performing team.
• A can-do attitude that brings energy, drive and enthusiasm to your work.
• A dream to grow your career as the company scales, taking advantage of learning and mobility opportunities at MiQ.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

E-Verify Employer

Role: Programmatic Trader Ops

Location: Manila, Philippines (Hybrid)

Reports to: Trader Manager

The opportunity

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Programmatic Trader Ops, you’ll play a critical operational role within the Center of Success (CoS), working cross‑functionally with Traders, Account Managers, Data & Analytics (DnA), Product and Marketing across the JAPAC footprint. You’ll own the trafficking, reporting, discrepancy checks, remnant management and troubleshooting that underpin successful campaign delivery and client growth.

The role is designed for individuals with no prior experience in programmatic trading who want to learn both programmatic and trading, providing a key pathway into programmatic trading and digital media operations. For someone who enjoys working with data, following structured processes, and learning new tools, it offers the opportunity to build skills not only in operations but also in trading, with a potential transition into a trader role over time based on interest and performance.

What you’ll be doing

Your main responsibilities will include:

1. Campaign trafficking & delivery

• Execute accurate, thorough, and timely campaign trafficking across relevant platforms, following agreed SOPs and checklists.
• Manage multiple campaigns and deadlines while maintaining high‑quality output and attention to detail.
• Maintain a high level of attention to detail and timeline discipline so deliverables meet MiQ’s quality standards and partner expectations.

2. Performance reporting & discrepancy management

• Prepare and deliver regular campaign performance reports that are accurate, well‑structured, and useful for internal and external stakeholders.
• Monitor live campaign performance against benchmarks, flagging pacing, delivery, and performance issues early.
• Perform systematic discrepancy checks between ad server, DSP, and client systems, helping to identify root causes and support resolution.

3. Remnant management & optimization support

• Work alongside Supply Manager and utilize proper publisher inventory ensuring it is used effectively in line with trading strategies.
• Support mid‑flight optimization by analyzing performance data and providing clear, structured inputs to Traders and Trading Managers to inform decisions.

4. Troubleshooting & quality assurance

• Troubleshoot delivery, pacing, targeting, creative, and tracking issues, collaborating with Traders, Ad Operations, and other teams as needed.
• Generate and validate tracking pixels for campaign measurement, ensuring accurate implementation before launch.
• Ensure all campaign setups (targeting, budgets, flight dates, creatives, pixels) are correct and ready for launch.

5. Collaboration, continuous learning & improvement

• Work cross‑functionally with Traders, Account Managers, Sales, DnA and other internal stakeholders across regions, building strong relationships and navigating differences to find solutions.
• Communicate clearly and effectively with internal teams, adapting your style to drive positive outcomes.
• Bring curiosity and a continuous‑improvement mindset, contributing ideas that improve efficiency, accuracy, and impact in our operational workflows.
• Build exposure to programmatic trading by supporting basic campaign activation tasks, helping with pre‑ and post‑campaign analysis, and progressing through agreed platform learning paths and certifications (e.g. DV360, The Trade Desk, social platforms) as part of your development plan.

YOUR QUALIFICATIONS

• Genuine interest in digital media, advertising and/or programmatic, with a desire to learn trading and campaign operations from the ground up.
• High level of organisation and attention to detail; comfortable managing multiple campaigns, tasks, and stakeholders simultaneously.
• Strong analytical and numerical comfort; able to work confidently with data in spreadsheets and learn new tools and systems quickly.
• Clear, confident written and verbal communication skills, with the ability to summarise issues and performance succinctly for different audiences.
• A proactive, learning‑oriented mindset – you ask questions, seek feedback, use documentation, and take ownership of your tasks.
• Problem‑solving approach that allows you to logically narrow down potential causes when something looks wrong in data, pacing, or setup.
• Strong alignment with MiQ’s core values and culture, and a desire to contribute to a collaborative, high‑performing team.
• A can‑do attitude that brings energy, drive and enthusiasm to your work.
• A dream to grow your career as the company scales, including progression into a Trader role and taking advantage of learning and mobility opportunities at MiQ.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

E-Verify Employer

Role: Programmatic / Digital Account Manager

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As an Programmatic / Digital Account Manager, you sit within Center of Excellence (CoS) and work cross-functionally with Sales, Trading, DnA, Product, L&D and Marketing across JAPAC footprint. You are accountable for the health and growth of key accounts, keeping clients happy, protecting revenue and unlocking new opportunities.

What you’ll be doing

Your main responsibilities will include:

Ad Operations and Client Servicing 

• Own day-to-day servicing for your client portfolio; be the go-to contact for stakeholders across JAPAC.
• Ensure SLAs are met and campaign operations are seamless; surface risks early and partner with relevant teams to fix them.
• Resolve or escalate client issues quickly and calmly, bringing in the right people at the right time.
• Listen actively to clients and internal teams, translating needs into clear actions and opportunities.
• Maintain regular touchpoints (status calls, reviews, QBRs, client entertainment where appropriate) that strengthen relationships and open doors for growth.
• Act as a “trusted advisor”, balancing client priorities with what’s right for MiQ and CoS.

Campaign Operations & Insight Management (85%) 

Pre-campaign: 

• Manage IOs and keep a clear view of the Sales pipeline (Salesforce CRM)
• QA briefs and pre campaign docs to ensure feasibility, accuracy and alignment to client goals and MiQ best practice.
• Project manage creative asset builds & other campaign setup requirements, coordinating across Trading, Design and external partners.
• Manage creative tag trafficking

Campaign activation: 

• Provide clients with timely screengrabs and proof of performance updates.

• Ensure reporting is correctly set up and focused on the KPIs that matter.
• Monitor pacing and performance, working with Trading and DnA to optimise and course correct.
• Troubleshooting campaign issues with the support of AM peers/Trading function
  
  

End of campaign:

• Manage and deliver post campaign insights alongside stakeholders from Trading, Sales and DnA teams
• Spot trends and patterns across campaigns that can be fed into future strategy and CoS planning.

Manage re‑booking of BAU activity to ensure continuity of revenue and a smooth client experience.Support booking reconciliation and invoice query resolution 

Innovation (15%) 

• Protect and grow MiQ’s accounts via upsell/cross-sell
• Consistently suggest novel approaches for all types of challenges; drive a culture of innovation amongst team members
• Proactively seek to pilot, validate, and improve new ideas or methods and is willing to take calculated risks
• Collaborate with sales and trading to drive performance

YOUR QUALIFICATIONS

• Client- facing experience in Digital Media
• Background in Client Services / Account Management / Sales Support / Ad-Ops 
• Highly organized and conscientious; able to multitask, prioritize, and stay on top of things in a fast-paced environment
• Excellent communication & relationship-building skills
• Independent, proactive and innovative mindset
• A can-do attitude to provide energy, drive and enthusiasm
• Alignment with MiQ's core values 
• Passion for growing your career as the company scales

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply Today; Equal Opportunity Employer 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

GENERAL DESCRIPTION

The role will be responsible for overseeing the work of Creative Planning Executives; and driving the development of content/influencer marketing strategy and concepts as a form of service or product for clients, as well as a tool to support the growth of digital business for GroupM agencies.

RESPONSIBILITIES OF THE ROLE

• Managing a team of Copy and Art-based Creative Planners, which involves:
• Leading brainstorming sessions
• Ensuring creative integrity and quality for all work delivered
• Providing positive and constructive feedback to team members
• Coordinating with Content Planners to ensure proposals are aligned with Client briefs

For Copy-based Creative Planners

• Interpret creative briefs to ideate and develop concepts for KOL activations and other IMC components such as video concepts, OOH, digital placements, and many, many more
• Write original copy and edit content for a range of marketing and communications materials
• Ensuring a high standard of verbal craftsmanship across all media and campaigns
• Collaborate with a team of account managers and creative staff, from concept development to delivery of final product
• Present copy concepts and final deliverables to internal team — and to client representative when requested — and participate occasionally in client pitches
• Revise copy based on internal and client feedback

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Who We Are:

Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. 

Headquartered in Los Angeles, the company has employees around the globe working both hybrid and remote. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!)

With Convoso, the future is bright as we continue to evolve our technology.

The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases. 

Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community. 

Most roles at Convoso function as “hybrid” with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH,TX, UT, PA. 

The Job:

At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.

​​We are looking for … a Product Marketing Specialist to support our product marketing team through competitive intelligence, internal documentation, and product marketing analytics. 

This role will own our competitive intelligence program, maintain our product marketing documentation in Confluence, and partner with Product Operations to build dashboards and reporting that track the impact of product marketing initiatives.

This is a highly operational role for someone who enjoys organizing information, analyzing trends, and helping teams stay informed about competitors, product changes, and marketing performance.

You will work closely with Product Marketing, Product Management, Product Operations, and Content Marketing teams.

What You'll Be Doing:

Competitive Intelligence

• Run and maintain our AI-assisted competitive intelligence program
• Synthesize the intelligence into a succinct, simple, actionable copy for marketing and revenue 
• Maintain and update competitive documentation (template for above)
• Deliver monthly competitor summaries for internal teams
• Track competitor pricing, feature releases, and GTM activity

Product Marketing Documentation

• Own and maintain the Product Marketing Confluence portal
• Ensure documentation in the portal is accurate, organized, and regularly updated
• Help create clear documentation that enables sales, marketing, and product teams

Product Marketing Analytics

• Work with Product Operations to build dashboards that track product marketing performance
• Support weekly, monthly, and quarterly reporting
• Analyze data related to:
• product launches
• marketing campaigns
• content performance
• Surface insights that help improve marketing and product strategies

Cross-Functional Collaboration

• Partner with Product Marketing, Product Management, Product Operations
• Help ensure teams have the information they need about products, competitors, and market trends

Who You Are:

• 5+ years of experience in marketing operations, competitive intelligence, and data/analytics reporting
• Experience supporting product launches or GTM initiatives
• Ability to work independently in a remote environment
• Advanced Excel or Google Sheets skills
• Comfortable sharing insights and speaking up when you identify risks, trends, or opportunities
• Experience building or contributing to marketing/go-to-market dashboard
• Experience conducting competitive research and data analysis for a product
• Experience in B2B SaaS or technology companies
• Experience using AI tools for research and analysis
• Familiarity with BI tools such as Looker, Tableau, or Power BI
• Self-starter / able to work independently
• Strong analytical and organizational skills
• Strong written and verbal English skills, with experience producing clear documentation

Work Perks Worth The Hype:

• Competitive compensation package
• HMO Coverage for Employee plus one dependent (After Regularization)
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• Leadership Development Program
• Company Outings
• On and offsite team building events
• Paid training for departments
• Windows laptop
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Fully stocked kitchen (Dietary restriction-friendly)
• Daily catered lunches
• Happy Hours
• Monthly Massages
  

We’re looking for a knowledgeable and self-starting Technical Art Director to help our clients get the most out of their Google Display creative and media with Smartly. This person will work closely with our clients and design team to drive innovation, provide design expertise, and safeguard our process.

As a Technical Art Director at Smartly, you will…

• Be the guardian of our creative process – in front of clients, and in collaboration with our design and production teams
• Lead conversations with clients about our process – what to expect at each stage, and what is needed from them
• Collaborate and communicate effectively with client services, creative leadership, design, production, project management and QA at every stage of the process
• Be on the lookout for areas of risk or friction, and take action to resolve issues within the process
• Share knowledge of best practices within digital advertising and content with clients, as it relates to our product and process.
• Advise, review and critique design outputs at all stages of the Smartly creative process.
• Know our product inside and out, and how clients can use Smartly with their own creative guidelines to get the most out of their campaigns.
• Explain complex topics – such as creative production techniques – to clients who may not have any design experience.

We're definitely looking for you, if you...

• Have minimum 5 years experience in digital advertising or studio management.
• BA or BFA in Graphic Design or equivalent experience.
• Are knowledgeable of the capabilities of HTML5 and principles of dynamic advertising is a must.
• Are knowledgeable of best practices in digital marketing and advertising.
• Are familiar with popular social media platforms.
• Have experience working with designers and creative teams.
• Are knowledgeable of Adobe Photoshop, Illustrator, Figma and other industry standard tools
• Have excellent presentation and communication skills 
• Are skilled in the art of prioritizing and managing work and resources across engagements based on short- and long-term needs.

#LI-Hybrid

Are you passionate about helping advertisers get up and running quickly and confidently on today’s leading advertising technology?

As a Technical Account Manager at Smartly, you’ll play a critical role in helping new customers successfully onboard, launch, and scale their campaigns on our platform. Based in Manila, this role works closely with global customers and cross-functional teams to deliver smooth onboarding experiences and high-quality campaign execution from day one.

You’ll work hands-on with Smartly’s creative automation and advertising technology—supporting integrations, setting up campaigns, reviewing creative and structures, and troubleshooting issues along the way. This role blends technical problem-solving with operational delivery and customer partnership to ensure customers achieve strong early performance and long-term success on Smartly.

As a Technical Account Manager at Smartly, you will…

• Serve as the primary technical and operational point of contact for customers during onboarding

• Support platform and ad account integrations, ensuring correct and timely product setup

• Own end-to-end campaign delivery, from briefing and setup through QA, launch, reporting, and early optimization

• Partner closely with Account Managers, Production, Product, and Engineering teams to ensure smooth execution

• Review campaign structures, creative outputs, and configurations to ensure quality, feasibility, and alignment with strategy

• Manage timelines, dependencies, and turnaround times, proactively identifying and communicating risks

• Analyze campaign performance and translate data into actionable insights and optimization recommendations

• Apply industry and platform knowledge to support problem-solving and idea generation

• Contribute to documentation of best practices and process improvements to support scalable delivery

We’re looking for you if you…

• Have experience in technical account management, project delivery, campaign operations, or a similar client-facing role

• Have a strong understanding of the programmatic and social advertising landscape, including campaign structures, targeting, measurement, and optimization levers across major platforms (e.g., Meta, TikTok, Google, DSPs)

• Bring familiarity with digital advertising platforms or marketing technology (preferred)

• Communicate clearly and confidently with both customers and internal stakeholders

• Are comfortable managing multiple workstreams, priorities, and deadlines in a fast-paced environment

• Take a proactive, detail-oriented, and collaborative approach to your work

• Are able to work Eastern Time (ET) hours to support global and US-based customers

• Are able to work from the Manila office at least two days per week, with flexibility for remote work on other days

• Are curious, adaptable, and motivated to continue learning in the digital advertising space

 #LI-HYBRID

About InfoTrust

InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification.

About this Role

Tag Inspector, an InfoTrust product, is a 10-year industry leader in digital data privacy and governance. We are seeking an Associate Full-Stack Engineer to join our lean, high-impact engineering team. In this role, you will move beyond simple "ticket-taking" to perform forensic debugging, maintain cloud-native infrastructure, and help modernize our core global SaaS platform.

Responsibilities:

• Maintain & Modernize: Support our AWS-based product while incrementally transitioning features toward a new, cloud-agnostic architecture.

• Forensic Debugging: Identify root causes in legacy logic by investigating code history to recommend long-term architectural cures rather than quick fixes.

• Feature Development: Build, test, and ship responsive front-end components in Vue.js and robust backend services in Python.

• Collaborative Support: Take full ownership of maintenance tickets and QA tasks, acting as a force multiplier for senior architects.

• Self-Sufficient Problem Solving: Research unknowns and propose "next steps" independently, demonstrating high resourcefulness before escalating.

You could be a great fit if:

• You have 1–4 years of professional experience with Python (writing clean, maintainable code) and Vue.js (or React/Angular with a willingness to transition).

• You possess a "forensic" mindset—the ability to trace data flow through complex systems and enjoy "reading" code as much as writing it.

• You have foundational experience navigating AWS for legacy maintenance and feel comfortable using Docker and Git.

• You are proficient in querying and managing data in Postgres or MySQL.

• You have a high interest in architectural patterns and web privacy (pixels, cookies, and browser mechanics).

Bonus:

• Prior experience with the "Strangler Pattern" for migrating legacy systems.

• Specific interest or experience in digital privacy regulations (GDPR, CCPA, etc.).

You shouldn’t apply if:

• You prefer a role where tasks are strictly defined and handed off via tickets without the need for deep investigation.

• You are looking for a purely greenfield development environment without the need to maintain or refactor legacy code.

Logistics:

• Employment: This position is hired through our local Professional Employer Organization (PEO) partner in the Philippines: KMC Solutions.

• Location: InfoTrust is looking for a candidate who will work out of our Cebu City or Manila office—fully in person for the first 3 months and then moving to a hybrid schedule.

• Reports to: Director of Product Development

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday.

• Earn Trust: Deliver on what you promise.

• Be Respectful: Don't be an a**hole.

• Promote Diversity: Seek understanding and be inclusive.

• Take Ownership: There is no "they.” Take initiative.

• Grow Every Day: Learn and apply.

• Contribute With Passion: Desire to do good. Give to grow.

Benefits

Benefits are provided through our local PEO and include, but are not limited to: health/vision/dental insurance, generous PTO, parental leave, and more. Ask your recruiter for more details!

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

GENERAL DESCRIPTION

The Manager of the Biddable Campaign Delivery team is responsible to oversee the entire end to end of campaign management process to support WPP Media agencies and clients

INDIVIDUAL RESPONSIBILITIES

• Serve as the key point of contact on brief delivery responses and work with Planners in developing cross-practice media execution
• Compile all necessary media recommendations (i.e. cross practice media schedules) from respective buying teams and review alignment/QA as per original agency brief
• Oversee end-to-end project management of campaign brief, delivery and closure
• Be responsible across all campaign tracking and reconciliation requirements (including KPI delivery at a cross practice level)
• Support the Department Head in identifying scalable solutions across key account campaigns and ensure optimal delivery and performance alongside with client teams and buying teams
• Support initiatives in promoting knowledge sharing and continuous learning around POVs, trends and relevant skills to cultivate a high-performing team
• Share regular updates with client teams on campaign performance such as in-flight optimizations and necessary schedule adjustments
• Assist client teams in consolidating data for ad hoc based reports (e.g. CSI/Savings Report/Cost Avoidance)
• Deliver holistic cross-practice campaign analysis (i.e. mid and post campaign reports) working with respective buying teams to provide actionable insights and optimization recommendations
• Identify new product opportunities that will enhance clients’ digital front
• Roll out test and learn initiatives to drive continuous improvements in campaign performance
• Take an active role in developing broader biddable strategic recommendations and best practices to scale impact at market and regional level
• Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

• Demonstrate solid knowledge of all client team's deliverables at a cross-practice level and ensuring brief gaps are filtered to the Media Management and Delivery team, such as identify any mis-aligned KPI, minimum spend benchmark, and unrealistic campaign expectations
• Strong understanding of media behaviors and how the target audience interact with specific practice delivery and ensure common understanding across WPP Media
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables with local leadership and client teams
• Provide technical perspective in client meetings when specific expertise is required
• Maintain quality control and assurance practices across the assigned cluster of clients and proactively advice agencies on campaign improvements
• Maintain and comply with finance processes (such as month end reconciliations, billing entries/updates across biddable practices), WPP Media policies and procedures.
• Facilitate and influence cross-function collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
• Encourage knowledge share and continuous learning

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted 

What will you be doing? 

Microsoft and InMobi have entered into partnership. As per which, InMobi will be exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management / transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience an attention to detail, customer obsession and passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible to manage an assigned set of clients focused on attaining revenue targets, feature adoption and client driven goals 

Role requirement & expectation: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align to ROI goals of client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with account team to submit actionable feedback on product, tool and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression. 

What is expected out of you ? 

• Minimum 3 years’ in Search Engine Marketing Sales or online media and Service experience required in Philippines 
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem solving tools with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decision based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners; and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred 

• Bing Ads Certification 
• Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

Role: Bilingual Japanese Sales Planner

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Bilingual Japanese Sales Planner, you’ll play a critical role within the Center of Success (CoS), working cross‑functionally with Sales, Trading, Data & Analytics (DnA), Product, L&D and Marketing across the JAPAC footprint, with a primary focus on Japan. You’ll support client acquisition, help drive growth, and ensure prospects and clients receive thoughtful, accurate and strategic planning support, acting as a key bridge between Japanese‑speaking stakeholders and the wider regional team.

What you’ll be doing

Your main responsibilities will include:

1. Sales Planning & Delivery

Craft and deliver accurate, thorough, and compelling proposals within RFP deadlines for Japan and SEA markets, ensuring local nuance and business context are reflected appropriately.Manage multiple priorities and deadlines while maintaining high-quality output.Strategize with Sales Leads and in‑market teams during pre‑sale periods to grow existing business and win new opportunities, with particular emphasis on Japan‑related briefs.

1. Strategic Support & Insight Generation

• Collaborate with regional Sales teams across SEA and Japan to understand client objectives and campaign goals, ensuring clear translation and interpretation where Japanese is required.
• Conduct market research and audience analysis to inform media strategy and planning, leveraging understanding of both Japanese and broader SEA consumer behavior.
• Partner with Data & Analytics teams to develop data‑driven insights and pre‑campaign recommendations for RFPs, helping localize narratives for Japanese‑speaking clients where needed.
• Stay current on industry trends, competitor activity and new product offerings to provide strategic value.

1. Proposal development & quality assurance

• Develop customised media proposals aligned with client requirements and strategic recommendations, ensuring clarity and accuracy in both Japanese and English where applicable.
• Support the creation of visually engaging pitch decks and presentations for client meetings, including content localization or adaptation for Japanese‑speaking stakeholders.
• Ensure all proposals and materials are accurate, well organised and aligned with MiQ brand guidelines.
• Maintain a high level of attention to detail and timeline discipline to meet local team and client expectations across multiple markets.

1. Collaboration & communication

• Partner with Sales and Trading teams to customise MiQ’s product suite to client needs.
• Work cross‑functionally with internal stakeholders across regions, building strong relationships and navigating cultural and market differences to find solutions.
• Communicate clearly and effectively with internal teams and stakeholders, adapting your style and language (Japanese/English) to drive positive outcomes.
• Build strong knowledge of MiQ products and capabilities to confidently support internal and external conversations across all supported markets.

1. Innovation & continuous improvement

• Bring curiosity and creativity to find new ways of working and process improvements.
• Be open to testing new approaches that improve efficiency, accuracy and impact, particularly in how we support multiple markets from a centralized hub.

YOUR QUALIFICATIONS

• Business‑level Japanese and English proficiency (spoken and written), with the ability to understand complex commercial and technical concepts and communicate them clearly to diverse audiences.
• Experience working with Japanese stakeholders or markets (clients, agencies, or internal teams) is a strong plus.
• Genuine interest in digital media, advertising and/or programmatic, with a desire to learn sales planning from the ground up.
• High level of organisation and attention to detail; eager to build good habits around managing multiple briefs, deadlines and stakeholders.
• Clear, confident communication skills and a willingness to build relationships with teammates across markets and functions.
• A proactive, learning-oriented mindset – you ask questions, seek feedback and take ownership of your tasks.
• Strong alignment with MiQ’s core values and culture and a desire to contribute to a collaborative, high-performing team.
• A can-do attitude that brings energy, drive and enthusiasm to your work.
• A dream to grow your career as the company scales, taking advantage of learning and mobility opportunities at MiQ.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

E-Verify Employer

Role: Bilingual Japanese Account Manager

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Bilingual Account Manager (Japan & SEA, you sit within the Center of Success (CoS) and work cross-functionally with Sales, Trading, DnA, Product, L&D, and Marketing, with a primary focus on supporting our Japan business and Japanese-speaking stakeholders. You are accountable for the health and growth of key Japan and SEA accounts, keeping clients happy, protecting revenue, and unlocking new opportunities across the JAPAC footprint.

What you’ll be doing

Your main responsibilities will include:

Ad Operations and Client Servicing 

• Own day-to-day servicing for your client portfolio; be the go-to contact for stakeholders across JAPAC.
• Ensure SLAs are met and campaign operations are seamless; surface risks early and partner with relevant teams to fix them.
• Resolve or escalate client issues quickly and calmly, bringing in the right people at the right time.
• Listen actively to clients and internal teams, translating needs into clear actions and opportunities.
• Maintain regular touchpoints (status calls, reviews, QBRs) that strengthen relationships and open doors for growth.
• Act as a “trusted advisor”, balancing client priorities with what’s right for MiQ and CoS.
• Support localization of client-facing materials (decks, reports, emails) to ensure clear, culturally appropriate communication in Japanese and English.

Campaign Operations & Insight Management (85%) 

Pre-campaign: 

• Manage IOs and keep a clear view of the Sales pipeline (Salesforce CRM)
• QA briefs and pre campaign docs to ensure feasibility, accuracy and alignment to client goals and MiQ best practice.
• Project manage creative asset builds & other campaign setup requirements, coordinating across Trading, Design and external partners.
• Manage creative tag trafficking

Campaign activation: 

• Provide clients with timely screengrabs and proof of performance updates.

• Ensure reporting is correctly set up and focused on the KPIs that matter.
• Monitor pacing and performance, working with Trading and DnA to optimise and course correct.
• Protect and grow MiQ’s accounts via upsell/cross-sell
• Troubleshoot campaign issues with the support of AM peers/Trading function
  
  

End of campaign:

• Interrogate post-campaign data in partnership with Trading, Sales and DnA teams to identify trends, drivers and optimisation opportunities, translating complex metrics into clear, insight-led narratives aligned to client KPIs and campaign objectives.
• Deliver robust reporting and forward-looking recommendations, connecting performance outcomes to business impact and informing future strategy/roadmaps and budget allocation.

Manage re‑booking of BAU activity to ensure continuity of revenue and a smooth client experience.Support booking reconciliation and invoice query resolution 

Innovation (15%) 

• Consistently suggest novel approaches for all types of challenges; drive a culture of innovation amongst team members
• Proactively seek to pilot, validate, and improve new ideas or methods and is be willing to take calculated risks
• Collaborate with sales and trading to drive performance

YOUR QUALIFICATIONS

• Native or near‑native Japanese (N1) and business‑level English, both written and spoken; able to switch quickly and comfortably between languages in calls, emails, and documentation.
• At least 2+ years client-facing experience.
• Background in Client Services / Account Management / Sales Support / Ad Ops.
• Experience working with Japanese advertisers or agencies and familiarity with the local digital media landscape is strongly preferred.
• Highly organized and conscientious; able to multitask, prioritize, and stay on top of things in a fast-paced environment.
• Excellent communication & relationship-building skills, with the ability to tailor communication style to Japanese and global stakeholders.
• Strong cross-functional collaboration skills, able to work effectively with remote and in‑market teams across JAPAC.
• Independent, proactive, and innovative mindset; comfortable owning projects end‑to‑end and flagging risks early.
• A can-do attitude to provide energy, drive and enthusiasm.
• Alignment with MiQ's core values.
• Passion for growing your career as the company scales.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

E-Verify Employer

• Build new iGaming customer and partner relationships, based in APAC.
• Work with SDRs to execute outbound prospecting, in addition to hunting opportunities yourself to generate a pipeline.
• Deliver sales presentations and demonstrations.
• Negotiate and close SMB & mid-sized SaaS deals.
• Accurately forecast, track, and manage pipeline using CRM tools.
• Collaborate with the wider team, including Customer Success and Project Managers, to ensure seamless handover and customer satisfaction.
• Stay current with industry trends, market dynamics, and competitor activity in the APAC region.
• Regularly travel across APAC for events and key client meetings.

• 4+ years of experience as an AE selling marketing automation, CRM, or similar MarTech solutions.
• Proven B2B SaaS sales experience selling into the APAC market, owning the full sales cycle end-to-end - a Must.
• Experience and network within the iGaming industry is a must.
• Ability to demonstrate regularly achieved targets.
• Strong presentation and demo skills.
• Rich and effective interpersonal skills.
• Comfortable and effective working in a fully remote environment.
• Fluent in English is a must.
• Proficiency in additional languages spoken in the APAC region would be an advantage.
  
  

Job Title: Lead Quality Engineer – Automation 

About InfoTrust

InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification and recognition as the #1 place to work in Ohio. 

About the Role

InfoTrust is seeking a Lead Quality Engineer – Automation to build and scale our quality engineering function from the ground up. As our first QA/QE hire in India, you will define automation strategy, establish best practices, and implement scalable testing frameworks that ensure the reliability, performance, and integrity of our SaaS solutions.

This is a high-impact, highly autonomous role. You won’t just execute tests—you will shape how quality is built into our engineering culture.

If you thrive in ownership, enjoy solving complex technical challenges, and want to build something foundational, this role is for you.

What You’ll Do

Build & Lead Automation Strategy

• Design, develop, and maintain scalable automation frameworks for functional, regression, API, and performance testing.
• Establish QA best practices, standards, and processes across teams.
• Drive automation-first quality strategy and continuously improve test coverage and reliability.

Engineering & Technical Execution

• Develop automated test suites using tools such as Selenium, PyTest, Cypress, Playwright, or similar.
• Integrate automated testing into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Perform API testing using tools such as Postman, REST Assured, or equivalent frameworks.
• Validate and query data across SQL and NoSQL databases to support test scenarios and troubleshooting.
• Partner with engineering teams to ensure quality across microservices and cloud-native architectures (AWS, Azure, or GCP).

Collaboration & Quality Advocacy

• Collaborate closely with Product, Engineering, and DevOps to embed quality throughout the SDLC.
• Advocate for testability, observability, and continuous improvement.
• Identify risks early and drive proactive solutions.

You could be a great fit if:

• You have 3+ years of experience in test automation for web, API, or cloud-based systems. 
• You have proficiency in one or more programming languages, such as Python, Java, or JavaScript. 
• You have experience with cloud platforms (AWS, Azure, or GCP). 
• You have a strong understanding of databases (PostgreSQL, MySQL, MongoDB, or similar) and the ability to write SQL. 
• You have hands-on experience with CI/CD tools and version control (Git). 
• You have a solid understanding of software testing principles, QA methodologies, and SDLC. 
• You possess strong analytical and problem-solving skills. 
• You have excellent communication and teamwork abilities. 
• You have strong attention to detail with a passion for continuous improvement. 

Bonus:

• You have a Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience with containerization and orchestration (Docker, Kubernetes). 
• Familiarity with infrastructure as code and test environments in the cloud. 
• Exposure to performance testing tools (e.g., JMeter, Locust). 
• Knowledge of observability and monitoring tools (e.g., Datadog, Prometheus). 

You shouldn’t apply if:

• You prefer structured environments with predefined test plans rather than building strategy and frameworks independently.

• You are primarily focused on manual testing.

• You are uncomfortable working in a growing organization where processes are still evolving.

Why work here?

At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday.  Our Core Values include:

• Earn Trust: Deliver on what you promise. 
• Be Respectful: Don't be an a**hole.
• Promote Diversity: Seek understanding and be inclusive. 
• Take Ownership: There is no "they.” Take initiative.
• Grow Every Day: Learn and apply. 
• Contribute With Passion: Desire to do good. Give to grow. 

At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are;  we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization. Learn more here. 

Diversity is one of our six core values at InfoTrust. InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We aim to hire strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career. Job descriptions are not perfect, and we know you may not check every box. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. Don’t let that be you—apply if you are interested!