We are looking for a Project Coordinator to join our 21GRAMS team as part of the Real Chemistry Summer 2026 Internship Programme.

The Project Coordinator Intern will support the project management team in the delivery of integrated healthcare communications. This role builds core skills in scheduling, routing, documentation, and agency systems, and serves as the foundation for growth within the project management career path.

Programme Dates: This is a 14-week internship programme that runs from Tuesday 23 June - Friday 25 September 2026 and requires a 40-hour per week commitment.  

Location: In-person at one of our core EMEA offices located in London or Manchester, UK. 

KEY RESPONSIBILITIES
• Support Project Managers with day-to-day task execution across multiple projects and brands.
• Maintain timelines, hot sheets, status reports, and project documentation with version control.
• Route deliverables through internal departments and track review cycles, including MLR and PRC submissions and 
returns.
• Assist in meeting preparation, capture detailed notes, distribute action items, and follow through on next steps.
• Open job codes, set up folders and Teams channels, and keep filing structures organized.
• Prepare small estimate requests and coordinate simple vendor engagements under guidance.
• Escalate risks, blockers, or quality issues to the project lead quickly and clearly.

ROLE COMPETENCY FOCUS
Portfolio Management:
• Project-focused. No revenue oversight. No new business involvement.
Resource Management:
• No ownership of resourcing data or personnel communications.
• No Gantt ownership. Shadow staffing conversations to learn expectations.
Client and Vendor Relationship Management:
• Observer on client calls and email communications.
• Observer on vendor communications.
Training, Growth, Reporting:
• Establish professional attitude, self-motivation, and organization.
• Learn department onboarding checklists and reference documents.
Admin Operations:
• Learn Workfront routing, OpenAir and PowerBI basics, and timesheet review steps.
• Support day-to-day routing and traffic of jobs.
Execution:
• Update hot sheets and timelines. Send meeting notes and recaps.
• Learn project lifecycle and ask clarifying questions to build knowledge.
Finance:
• Open job codes. Pull basic reports for hours and OOPs.
• Create small-scale estimates for simple tactics under supervision.
Culture, Comms and Collaboration:
• Maintain a positive, can-do attitude and team mindset.

QUALIFICATIONS
• Bachelor’s degree in business, communications, marketing, or related field preferred.
• Strong organisation, time management, and attention to detail.
• Clear written and verbal communication skills.
• Proficiency with Microsoft 365. Familiarity with Workfront and Teams is a plus.

EXPERIENCE
• 0 to 2 years in marketing or agency environments including internships.
• Demonstrated interest in healthcare communications and project management.

21GRAMS PROJECT MANAGEMENT COMMITMENT
At 21GRAMS, we set the benchmark for excellence in healthcare project management. As trusted leaders, we build confidence through teamwork, ownership, and proactive risk management. We uphold our processes with accountability, deliver with precision, and communicate with clarity. Creative problem-solving, adaptability, and integrity define our work. Guided by purpose and collaboration, we inspire our teams to achieve best-in-class outcomes for every project.

21GRAMS PROJECT MANAGEMENT CORE VALUES
• Standardising Operational Excellence: Streamline processes, ensure consistent workflows, and align tools across the agency.
• Strengthening Team Skills and External Relationships: Promote continuous learning, cross-department collaboration, and 
resilient client partnerships while supporting employee well-being.
• Maximizing Agency Performance and Resource Efficiency: Optimize resourcing, maintain quality control, and deploy resources effectively.
• Safeguarding Agency Health and Future Growth: Define clear scopes, monitor risks, and deliver accurate financial forecasting.
• Enhancing Industry Knowledge, Innovation and Competitive Edge: Stay ahead of compliance, track competitive trends, and drive process innovation.

About the Role

At Obsidian, we relentlessly pursue clarity in a landscape defined by complexity. We’re looking for Security Research Engineers who thrive at the intersection of security research and product engineering. You’ll dig deep into SaaS platforms, craft high-impact product features, and help shape the defensive strategies that protect our customers at scale.

This role is for someone who loves gaining a deep understanding of complex systems, who enjoys thinking like an attacker, and who wants to create category-leading security solutions for Obsidian's customers.

What You’ll Do

• Gain an in-depth understanding of major SaaS or AI platforms to identify critical security insights. 
• Explore and prototype solutions to integrate data across SaaS and AI platforms to identify toxic combinations of risks that can lead to high blast-radius compromises.
• Identify and respond to new attacker techniques against SaaS and AI platforms to build novel approaches to detect or mitigate future attacks.
• Leverage AI to turbo-charge research into SaaS and AI platform security.

What We’re Looking For

Minimum Qualifications

• 5-7 years of experience in the cybersecurity industry with either a research or data focus.
• Experience with data pipelines (dbt, dagster, clickhouse).
• Proficiency in Python/Go and SQL.
• Experience with log processing and anomaly detection.
• Fluency in using AI agents to assist in building prototype solutions.
• Ability to analyze logs and signals from IdPs, cloud, or SaaS apps.

Preferred Qualifications

• Experience with core SaaS platforms such as Google Workspace, Microsoft Office 365, Salesforce, or Workday in a security context.
• Strong understanding of identity systems (Okta, Azure AD/Entra, Google Workspace, etc.) and authentication flows.

Why Join Us

• Protect some of the world's largest organizations 
• Become an expert in SaaS security by learning from the industry’s leader.
• Have a direct impact immediately, and experience Silicon Valley pace from the UK.

Senior Medical Writer 

Role Purpose

Our SMWs are responsible for driving day-to-day project delivery (with support from others) within an account in order to create outstanding medical content across a variety of therapy areas. This position is ideal for an experienced writer who has a passion for scientific and medical developments, a keen interest in AI, and who enjoys tackling new problems, interacting with clients, and mentoring internal team members.

Key Responsibilities

• Scientific knowledge:
  • Confidently steps into new therapeutic areas
  • Starting to lead discussions with clients and external experts on therapy area, drivers which influence treatment decision-making and patient pathways
• Strategic knowledge: Helps to lead meetings and strategic discussions with clients
• AI
  • Proactively utilizes a broad range of AI solutions to streamline complex projects, with support from others
  • Evaluates and implements AI-driven solutions to enhance the efficiency and effectiveness of projects, identifying opportunities for improvement and collaborating with team members to optimize project delivery
  • Provides guidance and training to team members on best practice
• Project ownership:
  • Leads content delivery for complex projects with supervision from senior team, delegating to AMW/MWs as needed and where appropriate to ensure timely execution to a high standard
  • Skilled in achieving communications objectives by employing a broad range of channels and formats
• Project development:
  • Interrogates briefs from clients/internal teams and proactively flags any queries or potential issues
  • Applies critical thinking skills towards a project brief to achieve deliverables in a timely and efficient manner
  • Provides a proactive, solution-focused approach towards resolving queries, and addressing feedback
  • Initiates discussions with Account Teams regarding potential barriers to successful project completion that may arise
• Editorial:
  • Develops compelling narratives from complex information
  • Structures and writes novel projects that may not have been executed previously
• Quality control:
  • Takes responsibility for overall quality of deliverables with supervision from senior team
  • Reviews JMWs’ work for adherence to brief, client objectives and quality of writing, providing constructive feedback
• On site: Leads elements of the on-site programme across a variety of events with support from others
• Client liaison: Leads scientific discussion with clients and external experts as appropriate to capture briefs, resolve queries, and progress scientific content development in timely and efficient manner
• Growth and new business
  • Supports development of scientific content for new therapeutic areas for new business
  • Proactively identifies new business opportunities with new and existing clients
• Project management: Provides timely and accurate communication to accounts team on writer hours, and project progress
• Teamwork: Trains/mentors junior writers on account-specific therapy area knowledge and processes

Qualifications and skills

• You should bring a strong scientific background with a degree in a scientific or medical discipline (post-graduate degree preferred). A high level of academic achievement is expected
• You should bring previous experience of medical writing at an MW level or above
• A passion for, and profound understanding of, healthcare, science, medicine, and the pharmaceutical industry is essential, as well as a keen interest in AI technologies
• You’ll need to be personable, articulate, and capable of nurturing relationships. Previous experience mentoring MWs and interacting regularly with clients is essential

What Real Chemistry offers

Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: http://www.realchemistry.com/

Real Chemistry is looking for a Senior Director to join our growing team!

Our Senior Directors are fundamental for directing programmes across the Real Chemistry ‘One Medical’ business. This position is perfect for a visionary leader who can use their extensive team leadership experience, therapy area and scientific expertise, and strong strategic thinking skills to define cutting-edge strategies and ensure excellence in all deliverables across the Medical team.

Senior Directors thrive in shaping the future of the business and fostering a dynamic, supportive, and innovative environment. Our Senior Directors have the opportunity to specialise in content development, team leadership, team development, and/or strategic thinking.

What you’ll do:

• Therapy area and scientific expertise: Direct internal programmes related to therapy area and scientific expertise across the global ‘One Medical’ team
• Strategic thinking: Define strategy on new and complex business proposals in
  collaboration with senior team members
• Client relationships: Proactively act as trusted advisor for clients and internal teams across Real Chemistry
• Managing and advising:
• Lead, shape and direct medical teams to deliver a range of assets whilst fostering an environment of intellectual curiosity
• Ensure that processes and team structures result in the highest quality of
  deliverables
• Coaching and mentoring:
• Foster a culture of mentorship across the agency
• Collaborate with agency leaders to direct mentoring programmes across the
  agency
• Overarching planning to meet KPIs/timelines/budget: Promote development of best practices for project management and content delivery to ensure exceptional quality across the Medical team
• Financial and resource management
• Plan resource allocation across the Medical function, fostering inter-agency
  cooperation and sharing of resources and expertise to amplify collective
  efficiency and effectiveness
• Define and refine processes for financial management of accounts

This position is a perfect fit for you if:

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• You should bring previous extensive experience within medical education including roles that involved management of multiple large teams of medical writers and/or strategists
• Proven record of building strong client relationships and growing business opportunities
• A profound understanding of healthcare, science, medicine, and the pharmaceutical industry is essential
• A high level of academic achievement is expected
• You’ll need to be personable, articulate, and capable of nurturing relationships, with a knack for delivering persuasive presentations

Medical Writer

Role Purpose

Our MWs play a fundamental role in our business by contributing to day-to-day project delivery within an account to create outstanding medical content across a variety of therapy areas. This position is ideal for a proactive communicator with a passion for science, a keen interest in AI, and a keen eye for detail who is looking to develop their medical writing career further.  

This role is based in the UK and employed under a UK contract of employment, with contractual working hours of 40 hours per week, but works as part of teams supporting US business and clients. The role works closely with US-based colleagues and may have day-to-day line management from leaders supporting US business. As for any role in Real Chemistry, reasonable flexibility to work across US and other time zones will be required depending on business need.

Key Responsibilities

• Scientific knowledge:
  • Has a good understanding of assigned therapeutic areas
  • Effectively analyses and interprets scientific data to work on a wide range of assigned projects
• Strategic knowledge:
  • Understands the medical affairs and commercial spaces within which clients work
  • Reviews literature and competitive information to continually expand understanding of brand/marketplace and emerging competitors and shares findings and implications with teams
  • Participates in meetings and strategic discussions with clients, authors, and advisors
• AI
  • Confidently and efficiently uses AI tools to support assigned tasks, ensuring efficiency and accuracy in their work
  • Seeks out new opportunities to apply AI tools in to improve personal workflow and task management
• Project ownership:
  • Takes some responsibility for day-to-day delivery of scientific content under supervision of MW2 or SMW and higher
  • Ensures communication objectives are met on assigned projects
• Editorial:
  • Adapts writing style to suit different audiences (e.g. primary and secondary care physicians, nurses or patients)
  • Structure and writes more commercially focused or complicated materials such as story flows/strategic frameworks, competitor intelligence, advisory board reports, etc. with clear supervision from SMW or higher
• Quality control:
  • Ensures all work is referenced appropriately and is provided with a full reference pack
  • Ensures all work is tagged appropriately on VVPM
  • Is fully adherent to and shows a good working knowledge the ABPI code of conduct
  • Demonstrates knowledge of good practice/industry guidelines and ensures project work is compliant with these with supervision from senior team
• On site: May go on-site across a variety of events and interacting with clients and faculty to develop and finalise content
• Client liaison: Has begun to have client contact for content development on straight-forward projects and escalates queries in more challenging scenarios
• Project management
  • Adheres to project schedules and briefs
  • Understands key dates in project timelines and keeps the account team apprised of status on projects by providing timely and accurate communication
  • Proactively clarifies how a project status is tracking versus the number of hours available
  • Participates in the tracking of project deliverables, identifying impact of out-of-scope changes
  • Adheres to project budgets, or proactively provides appropriate reasons not to
• Teamwork: Trains/mentors junior writers on writing and company processes

Qualifications and skills

• You should bring a strong scientific background with a degree in a scientific or medical discipline (post-graduate degree preferred). A high level of academic achievement is expected
• A passion for, and profound understanding of, healthcare, science, medicine, and the pharmaceutical industry is essential, as well as a keen interest in AI technologies
• You’ll need to be personable, articulate, and have a keen eye for detail
• You should bring previous experience as a (junior) medical writer at an agency or within a pharmaceutical organisation

What Real Chemistry offers

Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: http://www.realchemistry.com/

Job Title: Senior Python Engineer

Location: Remote (UK) with Occasional Travel - Applications from non-UK countries will be rejected
Division: Inizio Medical – Data & AI Team

About Inizio Medical

Inizio Medical is part of Inizio, the world’s leading healthcare and communications group. We are a trusted partner to pharmaceutical and healthcare clients, translating complex science into meaningful impact. Our division focuses on evidence-based communications and education for healthcare professionals and payers.

About the Role

We are seeking a senior, hands-on Python Engineer to join our growing Data & AI team. This role is ideal for an engineer who enjoys building robust backend systems, APIs, and services that power modern applications at scale.

You will work on the backend foundations of next-generation applications, including systems that incorporate generative AI and LLM-based capabilities. Prior experience with generative AI is not required—we are looking first and foremost for a strong Python engineer with excellent software engineering fundamentals who is interested in applying those skills in a fast-evolving domain.e

You’ll collaborate closely with software engineers, data scientists, and product teams to design, build, and operate production-grade systems used in real-world healthcare and life sciences environments.

Key Responsibilities

• Design, build, deploy, and maintain scalable Python services and APIs using modern backend and cloud-native patterns.
• Develop clean, testable, and well-structured Python code for data-intensive and workflow-driven applications.
• Build and integrate backend components that support AI-enabled features (e.g., orchestration layers, inference services, data pipelines).
• Integrate with third-party APIs and external services, ensuring reliability, performance, and cost efficiency.
• Own production concerns including logging, monitoring, error handling, and performance optimisation.
• Contribute to CI/CD pipelines, infrastructure-as-code, and containerised deployments.
• Collaborate with product, data, and engineering stakeholders to translate requirements into high-quality technical solutions.
• Write clear technical documentation for engineers and non-technical audiences.
• Contribute to a collaborative, pragmatic, and high-quality engineering culture.

About You

• Strong professional experience as a Python engineer, building and operating production systems (e.g., SaaS platforms, backend services, data-driven applications).
• Deep knowledge of Python fundamentals, including application architecture, performance considerations, testing, and maintainability.
• Experience building backend systems using frameworks such as FastAPI, Flask, Django, or similar.
• Solid understanding of cloud-based architectures (AWS and/or Azure), containers, and microservices.
• Experience working with CI/CD pipelines, version control, and modern development workflows.
• Strong debugging and problem-solving skills in distributed or data-heavy systems.
• Comfortable collaborating in cross-functional, Agile teams and taking ownership of delivered solutions.
• Curious, pragmatic, and motivated by building reliable systems that deliver real-world impact.

Nice to Have (Not Required)

• Exposure to data platforms or analytics workflows (e.g., Databricks, Airflow).
• Familiarity with LLMs, generative AI APIs, or AI-enabled application patterns.
• Experience with observability and monitoring tools (e.g., Prometheus, Grafana, Sentry).
• Contributions to open-source projects or shared internal libraries.
• Experience in regulated or high-compliance domains (e.g., healthcare, life sciences, finance).

What We Offer

• Competitive salary and benefits package, including private medical insurance and company pension.
• Flexible, remote-first working environment with occasional travel.
• The opportunity to work on meaningful, high-impact products within a global healthcare organisation.
• A friendly, low-ego culture that values engineering quality, learning, and collaboration.

Ready to Apply?

If you’re a strong Python engineer who enjoys building high-quality systems and is interested in applying your skills to emerging technologies in healthcare, we’d love to hear from you.

Job Summary:

Real Chemistry is looking for a Senior Account Manager to join our growing team!

As a Senior Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium to large projects. As a client account lead or captain (depending on the size of the account), you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead and/or sponsor.

You should have a clear understanding of the programme as a whole (not just the projects you are working on) across your accounts, increasing your involvement in the strategic planning and financial management of your accounts and focusing on developing your leadership style to actively manage up and down, based on project needs.

What you’ll do:

Client delivery

• Act as day-to-day client contact: provide regular status updates to your client (leading updates on more complex projects); anticipate client needs; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans

• Confidently formulate objectives and strategies for new client work with support from your account lead, ensuring that programme strategy is pulled through

• Lead large projects with less support from your account lead, being accountable for the whole project from start to finish

• Provide counsel to the client throughout the project with confidence to challenge the client when required; manage challenging conversations with the client, as required

• Provide support to your account lead in addressing programme and team challenges

• Formulate solutions to client challenges such as last-minute requests

• Have a clear understanding of the programme as a whole (not just the projects you are working on), including the client objectives, strategy and environment so that you are able to confidently lead internal meetings and client calls

• Ensure momentum is maintained across the programme and contact with client continues whenever the account lead is absent

Business development

• Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas in to clients, with support from your account lead

• Play a management role in the new business process (assisting in the production of credentials and pitch presentations, coordinating and managing team members and external suppliers), having a significant share of voice/visibility with the internal cross-functional team

Team management

• Begin to develop your leadership style, instilling professional values and good working habits in your teams

• Look for opportunities to inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members

• Provide coaching and mentoring to junior team members and manage their performance

• Support interviewing for new AAs – SAAs

• Line manage at least one accounts team member AAs – SAAs, providing day-to-day support and longer-term career development guidance

Financial management

• Develop more complicated budgets for integrated client programmes and track resource use against available budget throughout the month

• Coach others to develop accurate budgets for clients, reflecting back on previous projects and gathering cost quotes

• Support your account lead with the financial management of your accounts, proactively getting involved in invoicing, forecasting and resourcing and attend month-end finance meetings

• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across the majority of your projects

Agency environment

• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)

• Keep abreast of award-winning work and insights from other industries, sharing as appropriate

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Relevant degree in a scientific subject

• Excellent business communication skills, including informal/formal presentation and writing skills

• Excellent business communication skills

• Informal/formal presentation and writing skills; including presenting to clients

• Skilled in data communication

• Experience with Microsoft Office tools (PowerPoint, Word, and Excel).

• Edit junior staff writing and presentation material

• Must have Medical Education experience; integrated experience preferred.

• Skilled in data communication and able to develop final documents and presentations

• Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget

• Experience coaching and mentoring junior team members

• High energy, able to effectively operate in a fast-paced, growing and evolving environment

The Role… 

At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazing dining experience every time. Possessing a keen passion for food, we will give you a platform to connect, grow, have fun and make an impact 

Your main responsibility is  to ensure that the food we deliver to our members it of the highest quality. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Plating food according to company guidelines ensuring high standards. 
• Ensuring mis en place is completed before service. 
• Maintain a professional attitude at all times. 
• Ensure health and safety regulations are met.   
• Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings.   
• Support junior team members (e.g., Commis Chefs) through guidance and collaboration. 
• Assist in preparation of team meals as requested, considering dietary needs and variety. 
• Demonstrate a proactive attitude towards learning, improvement, and teamwork.
• Supporting with the deep cleaning of the entire kitchen before close. 
• Wrapping unused items and storing them in proper area at the end of service. 

What we are looking for...

A successful Chef de Partie for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Minimum of 2+ years’ experience in similar capacity
• Passion for food, attention to detail, and a strong desire to learn and grow. 
• Understanding of basic food safety and hygiene practices. 
• Good communication and teamwork skills. 
• Positive, proactive, and respectful attitude in a busy kitchen environment. 
• Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. 
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

601 - Account Director, Paid Social

Role Summary and Impact

About Wavemaker:

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

We are looking for a paid social specialist to continue their career as Account Director. This person will assume day-to-day responsibility for the paid social output of a busy client account (or accounts) and will also help oversee a team of more junior staff responsible for the everyday running of the account. Experience managing a team of social specialists, preferably in an agency environment, would be of benefit. This person will also be required to develop strong relationships with clients, suppliers, and other stakeholders becoming a trusted voice for all things paid social. As such the ideal candidate is someone with extensive knowledge of paid advertising across all of the key social channels (Facebook, Instagram, Twitter, Snap, TikTok etc).

Key Responsibilities:

Account Directors are charged with responsibility for the day-to-day paid social output of one (or more) client accounts, with several key areas of focus. These include:

Campaign Management

• Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders.
• Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3^rd party optimisation/creative/measurement tools.
• Responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by those working on the account to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary).
• Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Leading client calls on a regular basis and supporting the wider team to present results as necessary.
• Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary.
• Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client.

Client & Partner Management

• Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy.
• Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output.
• Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing.
• Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard.
• Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others.

People Management

• Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met.
• Working your Account Manager and the team leadership to help train and develop entry level team members. Leading by example to motivate and encourage all those with less experience on the team.
• Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary.
• Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community.
• Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates.

Operational Excellence

• Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team.
• Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform.
• Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix.
• Collaborating on thought-leadership pieces and POVs for the agency and GMS social community.
• Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries.

Skills and Experience

Experience working in a busy agency or client-side social team is key to this role. We are looking for a candidate who is able to display the following attributes:

• Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, X, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint).
• Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.
• Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc).
• A clear a track record of working with clients and external stakeholders. Forming strong relationships is key to the role, the ideal candidate should feel comfortable presenting to clients and leading calls as required.
• Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries.
• Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude.

In return the successful candidate can expect to work as a member of a fun and engaging team that is part of a company that truly champions learning, development and will invest in your career over the long term.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary:

Real Chemistry is looking for a Account Manager to join our growing team!

As an Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium-sized projects. As a captain, you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead.

What you’ll do:

Client delivery

• Act as day-to-day client contact: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans

• Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work (review content developed by more junior team members), delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)

• Ownership of and accountability for medium-sized client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes

• Actively demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work

• Confidently develop written content (briefing documents, etc) and gain experience reviewing junior team members’ work, ensuring content is accurate and developed to a high standard ahead of more senior review

Business development

• Start to identify areas for growth (evolving existing programmes and/or additional tactics), proactively sharing new ideas with your team and client

• Take an active role in new business, which may include undertaking and presenting research to the pitch team, or facilitating team input via brainstorms/presenting as part of the pitch team

Team management

• Maintain an awareness of the professional development of more junior team members on your accounts, through regular catch ups and interactions

• Develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members

• Buddy new SAA/AM starters

Financial management

• Develop a greater understanding of the account finances beyond your projects, proactively supporting your account lead with financial management including managing Salesforce opportunities, invoicing and forecasting

• Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes

• Manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your account lead with details of additional budget required

• Input into the resourcing process by sharing with your account/medical writer lead the requirements for your projects

• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

Agency environment

• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)

• Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Relevant degree in a scientific subject

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration

• Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines

• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget

• Ability to develop project scopes and vendor contracts

• Excellent business communication ability, including informal/formal presentation and writing skills

• High energy, able to effectively operate in fast-paced, growing and evolving environment

We're seeking a versatile Senior GenAI Engineer who can work across the full stack of GenAI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production-ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills. 

Your Impact  

• Develop end-to-end GenAI features, including backend API services, model integration, model monitoring, evaluations, and deployments 
• Integrate and optimize LLMs for specific use cases in business planning, including prompt engineering and RAG implementation 
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language 
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics 
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third-party integrations 
• Optimize model inference pipelines for performance, cost, and scalability in production environments 
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors, and model behaviour 
• Collaborate with data scientists to productionize ML models and forecasting algorithms 
• Write comprehensive tests, including unit tests, integration tests, and prompt regression suites 
• Participate in code reviews, technical design discussions, and knowledge-sharing sessions 
• Stay current with GenAI research and tools, evaluating new models and techniques for potential adoption 

 Your Qualifications 

• Software engineering experience with a focus on ML/AI systems 
• Strong programming skills in Python, including experience with ML frameworks (PyTorch, TensorFlow, Transformers) 
• Experience building and deploying LLM-powered applications in production 
• Proficiency in front-end development with React, TypeScript, and modern web technologies 
• Understanding of RESTful API design, microservices architecture, and cloud infrastructure 
• Experience with prompt engineering, RAG systems 
• Strong foundation in ML fundamentals, including NLP, time-series analysis, or recommender systems 
• Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines 
• Excellent problem-solving skills and attention to detail 
• Bachelor's degree in computer science, Machine Learning, or related field 

Preferred Qualifications 

• Experience with GenAI frameworks (LangChain, LlamaIndex, Haystack, or similar) 
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models 
• Experience with model serving frameworks (vLLM, TensorRT, Ray) 
• Background in forecasting, planning, or analytics applications 
• Familiarity with Anaplan or similar enterprise planning platforms 
• Experience with A/B testing and experimentation frameworks for AI features 
• Contributions to open-source ML projects or research publications 
• Experience with model observability tools (LangSmith, W&B, MLflow) 

 What Makes This Role Exciting 

• Lead a greenfield team building transformative AI capabilities from the ground up 
• Work on cutting-edge conversational and agentic AI technologies 
• Build user-facing AI features that directly impact how businesses plan and make decisions 
• Experiment with the latest GenAI models and techniques 
• Collaborate with talented engineers, data scientists, and product designers 
• Solve unique challenges at the intersection of AI and enterprise software 
• Grow your skills in both ML engineering and full-stack development 

#LI-SP1

We're seeking a versatile Senior GenAI Engineer who can work across the full stack of GenAI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production-ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills. 

This role is flexible in scope, and we welcome candidates at all experience levels. This role is a hybrid position and will require you to be in our Manchester office twice a week. 

Your Impact  

• Develop end-to-end GenAI features, including backend API services, model integration, model monitoring, evaluations, and deployments 
• Integrate and optimize LLMs for specific use cases in business planning, including prompt engineering and RAG implementation 
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language 
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics 
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third-party integrations 
• Optimize model inference pipelines for performance, cost, and scalability in production environments 
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors, and model behaviour 
• Collaborate with data scientists to productionize ML models and forecasting algorithms 
• Write comprehensive tests, including unit tests, integration tests, and prompt regression suites 
• Participate in code reviews, technical design discussions, and knowledge-sharing sessions 
• Stay current with GenAI research and tools, evaluating new models and techniques for potential adoption 

 Your Qualifications 

• Software engineering experience with a focus on ML/AI systems 
• Strong programming skills in Python, including experience with ML frameworks (PyTorch, TensorFlow, Transformers) 
• Experience building and deploying LLM-powered applications in production 
• Proficiency in front-end development with React, TypeScript, and modern web technologies 
• Understanding of RESTful API design, microservices architecture, and cloud infrastructure 
• Experience with prompt engineering, RAG systems 
• Strong foundation in ML fundamentals, including NLP, time-series analysis, or recommender systems 
• Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines 
• Excellent problem-solving skills and attention to detail 
• Bachelor's degree in computer science, Machine Learning, or related field 

Preferred Qualifications 

• Experience with GenAI frameworks (LangChain, LlamaIndex, Haystack, or similar) 
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models 
• Experience with model serving frameworks (vLLM, TensorRT, Ray) 
• Background in forecasting, planning, or analytics applications 
• Familiarity with Anaplan or similar enterprise planning platforms 
• Experience with A/B testing and experimentation frameworks for AI features 
• Contributions to open-source ML projects or research publications 
• Experience with model observability tools (LangSmith, W&B, MLflow) 

 What Makes This Role Exciting 

• Lead a greenfield team building transformative AI capabilities from the ground up 
• Work on cutting-edge conversational and agentic AI technologies 
• Build user-facing AI features that directly impact how businesses plan and make decisions 
• Experiment with the latest GenAI models and techniques 
• Collaborate with talented engineers, data scientists, and product designers 
• Solve unique challenges at the intersection of AI and enterprise software 
• Grow your skills in both ML engineering and full-stack development 

#LI-SP1

Senior Medical Writer 

Our Senior Medical Writers are responsible for driving day-to-day project delivery (with support from others) within an account in order to create outstanding medical content across a variety of therapy areas. This position is ideal for an experienced writer who has a passion for scientific and medical developments, a keen interest in AI, and who enjoys tackling new problems, interacting with clients, and mentoring internal team members.

Key Responsibilities

• Scientific knowledge:
  • Confidently steps into new therapeutic areas
  • Starting to lead discussions with clients and external experts on therapy area, drivers which influence treatment decision-making and patient pathways
• Strategic knowledge: Helps to lead meetings and strategic discussions with clients
• AI
  • Proactively utilizes a broad range of AI solutions to streamline complex projects, with support from others
  • Evaluates and implements AI-driven solutions to enhance the efficiency and effectiveness of projects, identifying opportunities for improvement and collaborating with team members to optimize project delivery
  • Provides guidance and training to team members on best practice
• Project ownership:
  • Leads content delivery for complex projects with supervision from senior team, delegating to AMW/MWs as needed and where appropriate to ensure timely execution to a high standard
  • Skilled in achieving communications objectives by employing a broad range of channels and formats
• Project development:
  • Interrogates briefs from clients/internal teams and proactively flags any queries or potential issues
  • Applies critical thinking skills towards a project brief to achieve deliverables in a timely and efficient manner
  • Provides a proactive, solution-focused approach towards resolving queries, and addressing feedback
  • Initiates discussions with Account Teams regarding potential barriers to successful project completion that may arise
• Editorial:
  • Develops compelling narratives from complex information
  • Structures and writes novel projects that may not have been executed previously
• Quality control:
  • Takes responsibility for overall quality of deliverables with supervision from senior team
  • Reviews JMWs’ work for adherence to brief, client objectives and quality of writing, providing constructive feedback
• On site: Leads elements of the on-site programme across a variety of events with support from others
• Client liaison: Leads scientific discussion with clients and external experts as appropriate to capture briefs, resolve queries, and progress scientific content development in timely and efficient manner
• Growth and new business
  • Supports development of scientific content for new therapeutic areas for new business
  • Proactively identifies new business opportunities with new and existing clients
• Project management: Provides timely and accurate communication to accounts team on writer hours, and project progress
• Teamwork: Trains/mentors junior writers on account-specific therapy area knowledge and processes

Qualifications and skills

• You should bring a strong scientific background with a degree in a scientific or medical discipline (post-graduate degree preferred). A high level of academic achievement is expected
• You should bring previous experience of medical writing at an MW level or above
• A passion for, and profound understanding of, healthcare, science, medicine, and the pharmaceutical industry is essential, as well as a keen interest in AI technologies
• You’ll need to be personable, articulate, and capable of nurturing relationships. Previous experience mentoring MWs and interacting regularly with clients is essential

What Real Chemistry offers

Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: http://www.realchemistry.com/

758 - Account Manager, Paid Social

Role Summary and Impact

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

We are looking for a paid social specialist to continue their career as Account Manager. This person will play an integral role in the day-to-day running of a busy client account (or accounts). They will be required to work with the line manager to help oversee more junior team members with the overall aim of delivering flawless paid social campaigns for clients. The ideal candidate is someone with good working knowledge of paid advertising across one or more of the key social channels (Facebook, Instagram, Twitter, Snap, TikTok etc). This person will also be required to develop relationships with clients, suppliers, and other stakeholders becoming a trusted voice for all things paid social.

Key Responsibilities:

Account Managers are expected to work closely with their Account Director and the Global Hub team to manage the day-to-day running of one (or more) client accounts. Account Managers have several key areas of focus, these include:

Campaign Management

• Developing comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders.
• Responsible for end-to-end set up of paid social campaigns across all the relevant social platforms (and working with junior team members to assist them with this task as necessary). Comfortable using advanced features such as bid rules and 3^rd party optimisation/ creative/ measurement tools to achieve results for clients.
• Responsible for ensuring regular quality assurance (QA) checks are undertaken by everyone working on the account (both locally and in the Global Hub team) to ensure campaigns are set up to defined best practice standards.
• Responsible for monitoring campaign performance and pacing to ensure all activity delivers as expected. Troubleshooting and optimising campaigns in order to improve performance as necessary.
• Working with Executives, Snr. Executives and the Global Hub team to produce detailed & accurate weekly/monthly campaign performance reports, often in Microsoft Excel. Leading client calls to present results as necessary.
• Writing performance commentary that delivers valuable insight and recommendations to clients. Should be able to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Working with junior team members to ensure standards for commentary remain consistent.
• Producing more detailed analysis including end-of-campaign reporting, quarterly/annual reviews, and for standalone projects.

Client & Partner Management

• Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output.
• Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing.
• Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others.

People Management

• Working with your line-manager to ensure the effective management of more junior team members ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met.
• Able to communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary.
• Attend regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading by example to motivate and encourage those with less experience.
• Assisting with the recruitment process for the immediate and wider team. Attending interviews and acting as an ambassador for the team to potential candidates.

Operational Excellence

• Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing.
• Working with line-manager to develop and implement testing/learning agendas for clients that drive clear and actionable insight on each social platform.
• Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix.
• Responsible for accurate and timely fulfilment of mandatory agency finance processes. Working with junior team members and the Global Hub team to ensure processes are followed, allowing for prompt payment/invoicing and to minimise finance queries.

Skills and Experience

We are looking for a candidate who can display the following attributes:

• The successful candidate should have experience working in a digital marketing or agency-based role and will need to demonstrate a track record of working with clients or external stakeholders.
• Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint).
• Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.
• Experience compiling detailed and insightful end of campaign reports & presentations. Knowledge of how to structure regular client review presentations (QBRs, annual reviews etc).
• Forming strong relationships is key to the role, the ideal candidate should feel comfortable presenting to clients and leading calls as required.
• Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude.
• Some experience line managing individuals and/or helping to train others across paid social would be preferable.

In return the successful candidate can expect to work as a member of a fun and engaging team that is part of a company that truly champions learning, development and will invest in your career over the long term.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

No-one’s favourite brand is the one that helps them live longer; we believe it should be.

Over the last 5+ years, 21GRAMS has been on a mission, bringing a more soulful, meaningful and fundamentally more human approach to healthcare brands. And it’s been successful. But we need to do more. 

Our mission is about creating the most effective work for clients through the power of creativity, and that starts with listening and thinking. By knowing the audience better than they know themselves, and applying that insight to the client’s business opportunity, we can build brands and create campaigns that are more powerful than any sneaker brand. And for that, we need you!

Job Summary

We are looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact. We are currently seeking an Account Director with solid client services experience in healthcare who can lead client strategy engagements and oversee project execution as well as drive new business opportunities.

Responsibilities

• Working within, and leading cross-functional teams internally to deliver outstanding client work
• Taking responsibility for the development and protection of the client/agency relationship
• Establishing strong internal relationships across departments,
• Demonstrating both strategic and tactical ownership of allocated accounts
• Strategically executing global, regional and local campaigns
• Leading strategic planning sessions both internally and with clients
• Playing an active role in the development, training, and motivation of team
• Identifying. supporting and driving new business operations alone and as part of a wider team
• Identifying. supporting and driving organic growth
• Leading operations around the management of client budgets, tracking of project budgets, staffing and team utilisation

Required Skills & Experience

• Experience as an Account Director in a healthcare advertising agency
• Strong experience with global pharmaceutical clients
• Good understanding of brand promotion, and experience in production of campaigns and tactics to support this
• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
• Can make informed decisions to support the needs of team members
• Independent thinker confident in taking ownership of account development, but a team player who enjoys collaboration
• Able to devise and articulate solutions to problems on an ongoing basis
• Strong written and oral communication and presentations skills
• Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly
  PowerPoint

This role will be based from either our London or Manchester offices, and will require twice a week in the chosen office.

Real Chemistry offers a comprehensive benefit program and perks. Learn more about our great benefits and perks at: http://www.realchemistry.com/

Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.

What Do We Need?

We're looking for an enthusiastic and energetic Project Manager to join our award-winning Real Chemistry team out of our Manchester office. Working on a range of medical communications and medical affairs projects across some of our top global accounts, you will be a responsible for day-to-day delivery - ensuring work is delivered on time, on budget, and in alignment with brand objectives and agency standards.

What Will You Be Doing?

• Overseeing delivery of a variety of projects at any one time, including financial management, timelines, and resourcing
• Working closely with Account Management team on overall health of projects
• Leading client and vendor communications at the project level
• Owning timeline development and timesheet compliance
• Enforcing process and timelines
• Building and maintaining product, brand and disease area knowledge
• Creating medium to high scale estimates
• Escalating scope risks and creative redirection

Who Are You?

• Project Management experience in a med comms agency
• Proven ability to manage multiple projects simultaneously across print, digital and events
• Experience with pharmaceutical clients/brands
• Proficiency in Workfront, Microsoft 365, and Teams. Veeva Vault familiarity is a plus.
• Strong planning, communication, and problem-solving skills 

We're ideally looking for someone who could be based from our Manchester office twice a week, but open to discussing flexibility requirements for the right candidate.

Job Summary:

We are looking for A-team players who want to partner with our clients in a career defining opportunity to deliver industry-leading marketing and communications work, that will create medical history.

• Our clients are looking for us to be their strategic advisors, with an agile and creative approach and have a passion for innovative science that is helping them bring a new class of medicines to market

• We encourage our staff to take risks and break new ground to deliver and innovate for clients.

• We are fiercely proud and protective of our culture; founded 18 years ago, we have retained our energy and dynamism as we have grown rapidly and globally that is resolutely focused on doing the best work for our clients.

• Our clients expect the best from us and that leads us to have high expectations, but this creates great opportunities to succeed!

Responsibilities

• Understand the client/brand strategic vision, and contribute to conversations regarding strategy

• Lead planning and preparation for client meetings, allocating roles and tasks to other team members and presenting/leading sessions in meeting as appropriate. This includes booking meetings, providing agendas and producing contact reports for all client meetings

• Take and interpret briefs from clients, identify any information gaps and plan how to fill those gaps

• Support day-to-day client contact in executing requests and delivering planned activities and materials whilst effectively managing client expectations

• Identify and anticipate client requests/issues/needs and plan accordingly

• Responsible for accuracy of all materials at all stages of development

• Build trust with client, whereby you’re seen by the client as their ‘go to’ person

• Demonstrate current knowledge on market and how this can affect clients/brands

• Establish strong internal relationships, and utilise these to seamlessly execute your role

• Display excellent interpersonal skills and coach more junior team members to learn

• Develop draft scopes of work, supplier contracts, presentations, creative briefs, and other internal/external communications

• Ensure client feedback is gathered, understood and addressed as appropriate across deliverables and with respective cross functional teams e.g. creative, tech dev, finance etc.

• Ensure that account status, including a clear indication of next steps and actions, is documented on a weekly basis and shared both internally and with client

• Willingness and ability to run client calls or meetings independently

• Manage account finances and resourcing; must be able to track budget, raise invoices and POs and allocate staffing

Required Skills & Experience

• You have a passion for brand: Getting under the skin of audiences and what makes them tick is what drives your approach in developing communications that resonate with them. Maintaining and protecting strategic vision for the brands you work on is critical to you

• You thrive in an environment that requires constant learning and innovation: Cultivate and maintain in-depth knowledge and understanding of the changing healthcare environment to guide account teams and help Real Chemistry continue to be a leader in the space

• You’re a natural leader, but love working as part of a team: Act as day-to-day representative across multiple healthcare accounts as part of an integrated team; help direct the execution of a range of multi-channel tactics for several clients

• You’re super creative: You can write compelling, engaging and fresh briefs and work with creative teams, including designers and copy writers, to develop exceptional deliverables for our clients

• You have excellent judgement and can make decisions and keep the team informed, but also know when to raise a red flag

• You have a flair for exceptional client service and managements of multiple accounts

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration

• Able to devise and articulate solutions to problems on an ongoing basis: don’t come with problems, come with solutions

• Professional presence, performs with a sense of urgency and with a client service orientation

• Confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable

• High energy, able to effectively operate in fast-paced, growing and evolving environment

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget

• Good understanding of brand promotion, and experience in production of campaigns and tactics to support this

• Strong written and oral communication and presentations skills

• Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint

• Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates

• Able to identify own development needs and discuss these with line manager and senior leadership

• BA or equivalent work experience required

Team

Process Knowledge Management (PKM) at Raisin owns all operational knowledge and  documentation, as well as maintains and continuously improves existing processes, supporting scalable operations by integrating insights from other CS teams Q. Working closely with Process Design & Innovation, PKM provides deep area expertise during the design and rollout of new processes and takes ownership once they move into long-term use.
The team combines domain knowledge, structured process thinking  and AI-supported content creation to ensure that CS at Raisin operates with clear, simple and reliable processes .

Your Responsibilities

This role sits in a growing and evolving area of the business. As the Subject Matter Expert for Investment & Pension Products (IPP) within CS. You will be expected to understand customer and agent journeys, identifying friction points, and translating complex investment and pension topics into clear, usable, and compliant processes and communication. We’re looking for someone with a background in customer experience within investment and pension products, who is a self-starter who enjoys learning, problem solving and continuous improvement.

• Own knowledge, documentation and process management for Investment & Pension Products (IPP) within CS.ct as the main point of contact for the IPP area and ensure alignment with internal CS teams, external partners and Product teams.
• Drive regular agent-shadowing and data-gathering agenda to understand operational challenges, capture insights and translate them into process and documentation improvements.
• Proactively improve, simplify and standardize  content, leveraging AI-supported tooling.
• Own and maintain customer-facing knowledge and documentation for IPP, to support self-service and ticket deflection
• Independently assess, prioritize, and handle requests from internal and external stakeholders in an environment with evolving requirements.
• Support audit-related activities and maintain compliance documentation related to IPP.
• Contribute IPP expertise to PDI-led projects by supporting the research, design, documentation, and rollout of new or revised processes, ensuring alignment with operational constraints  and long-term sustainability.
• Lead the deployment of Lean ways-of-working in the IPP area CS organization.
• Own IPP CS feature requests to Product, ensuring business impact and operational needs are clearly represented.
• Own projects and responsibilities end-to-end from problem discovery and analysis through solution design, rollout and team adoption.

Your Profile

• Background in finance,banking or financial services - ideally with exposure to investment and pension products.
• Experience in customer experience, operations or process management, preferably in a regulated environment.
• Strong ability to translate complex product or regulatory topics into clear, practical guidance.
• Confident stakeholder management skills across operational, product, and compliance-focused teams, as well as external partners.
• Comfortable taking ownership and driving initiatives independently.
• Project management skills with experience in owning initiatives end-to-end.
• Interest in automation and AI, with a curiosity to apply new tools.
• Analytical, structured and improvement-oriented mindset.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Paid Social Account Manager

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Social Account Manager, you will play an integral role in the day-to-day running of busy client accounts, ensuring flawless paid social campaigns. You will develop comprehensive media plans, oversee campaign execution, and drive performance optimization across key social channels. Working closely with the Account Director, you will support and mentor team members, contribute to advanced features and strategies, and act as a key point of contact for clients and partners, contributing insightful data analysis and recommendations within the WPP Open ecosystem.

Reporting Structure: Reports to Paid Social Account Director.

Key Responsibilities

• Campaign Management:
• Develop comprehensive paid social media plans (+ supporting material) aligned with client objectives and KPIs, clearly articulating the rationale for proposed tactics.
• Responsible for end-to-end setup of paid social campaigns, utilizing advanced features (e.g., bid rules, 3rd party tools) to achieve results.
• Oversee and ensure regular Quality Assurance (QA) checks, monitoring campaign performance, pacing, troubleshooting, and optimizing to improve performance.
• Produce detailed and accurate weekly/monthly campaign performance reports and insightful commentary, including end-of-campaign reporting and quarterly/annual reviews.
• Identify trends and recommend on-platform actions to capitalize/mitigate these trends.
• Client & Partner Management:
• Act as a key social point-of-contact for clients, ensuring confidence in the team's output and supporting client calls/presentations.
• Demonstrate a deep understanding of media/technology developments, identifying opportunities to test and innovate in paid social, and building relationships with key media partners (Meta, TikTok, Pinterest etc.).
• People Development & Support:
• Work with your line-manager to effectively manage and prioritize workloads for team members.
• Mentor and support team members, leading by example and assisting with their training and development.
• Contribute to the recruitment process, attending interviews and acting as a team ambassador.
• Operational Excellence:
• Identify opportunities to test and innovate in paid social; work with line-manager to develop and implement testing/learning agendas.
• Ensure accurate and timely fulfilment of mandatory agency finance processes, working with team members to ensure compliance and minimize queries.
• Collaborate closely with planning teams and other channel specialists to ensure paid social activity complements the wider marketing mix.

Skills and Experience

• Proven experience working in a digital marketing or agency-based role, with a strong track record of working with clients or external stakeholders.
• Extensive experience setting up and optimising paid social campaigns across key social platforms (e.g., Meta, TikTok, Pinterest). Training certifications (e.g., Meta Blueprint) a plus.
• Experience planning large-scale paid social campaigns across brand and direct-response objectives.
• Experience compiling detailed and insightful end-of-campaign reports and presentations; knowledge of structuring regular client review presentations.
• Strong relationship-building skills; comfortable presenting to clients and leading calls.
• Some experience line managing individuals and/or helping to train others across paid social.
• Collaborative, friendly, and with a can-do attitude.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

Paid Social Account Manager

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Social Account Manager, you will play an integral role in the day-to-day running of busy client accounts, ensuring flawless paid social campaigns. You will develop comprehensive media plans, oversee campaign execution, and drive performance optimization across key social channels. Working closely with the Account Director, you will support and mentor team members, contribute to advanced features and strategies, and act as a key point of contact for clients and partners, contributing insightful data analysis and recommendations within the WPP Open ecosystem.

Reporting Structure: Reports to Paid Social Account Director.

Key Responsibilities

• Campaign Management:
• Develop comprehensive paid social media plans (+ supporting material) aligned with client objectives and KPIs, clearly articulating the rationale for proposed tactics.
• Responsible for end-to-end setup of paid social campaigns, utilizing advanced features (e.g., bid rules, 3rd party tools) to achieve results.
• Oversee and ensure regular Quality Assurance (QA) checks, monitoring campaign performance, pacing, troubleshooting, and optimizing to improve performance.
• Produce detailed and accurate weekly/monthly campaign performance reports and insightful commentary, including end-of-campaign reporting and quarterly/annual reviews.
• Identify trends and recommend on-platform actions to capitalize/mitigate these trends.
• Client & Partner Management:
• Act as a key social point-of-contact for clients, ensuring confidence in the team's output and supporting client calls/presentations.
• Demonstrate a deep understanding of media/technology developments, identifying opportunities to test and innovate in paid social, and building relationships with key media partners (Meta, TikTok, Pinterest etc.).
• People Development & Support:
• Work with your line-manager to effectively manage and prioritize workloads for team members.
• Mentor and support team members, leading by example and assisting with their training and development.
• Contribute to the recruitment process, attending interviews and acting as a team ambassador.
• Operational Excellence:
• Identify opportunities to test and innovate in paid social; work with line-manager to develop and implement testing/learning agendas.
• Ensure accurate and timely fulfilment of mandatory agency finance processes, working with team members to ensure compliance and minimize queries.
• Collaborate closely with planning teams and other channel specialists to ensure paid social activity complements the wider marketing mix.

Skills and Experience

• Proven experience working in a digital marketing or agency-based role, with a strong track record of working with clients or external stakeholders.
• Extensive experience setting up and optimising paid social campaigns across key social platforms (e.g., Meta, TikTok, Pinterest). Training certifications (e.g., Meta Blueprint) a plus.
• Experience planning large-scale paid social campaigns across brand and direct-response objectives.
• Experience compiling detailed and insightful end-of-campaign reports and presentations; knowledge of structuring regular client review presentations.
• Strong relationship-building skills; comfortable presenting to clients and leading calls.
• Some experience line managing individuals and/or helping to train others across paid social.
• Collaborative, friendly, and with a can-do attitude.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

Head of Media Strategy

London, Manchester - hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As a Head of Media Strategy at DEPT®, you will be the connecting link between our client's business objectives and our agency's comprehensive service portfolio. You will work closely with our Client Service team to create and implement strategic plans, performance and media tactics for a well-known brand in our client portfolio and help them navigate through the ever-evolving digital landscape.

WHAT YOU'LL DO

• Create influential and powerful strategies for our clients (current and prospective new business), ensuring that we continue to push them to be the most advanced, efficient and effective brands in the fields they operate within;
• Collaborate with client in house teams to understand their business goals, target audience, and industry landscape;
• Translate business priorities into actionable briefs for media teams;
• Translate insights derived from data into a clear story to convince the client;
• Develop innovative and data-driven digital marketing strategies that align with client objectives;
• Work closely together with our specialists (like SEA, SEO, CRM, Data and Social Advertising Consultants);
• Leverage a deep understanding of marketing, technology, and innovation to create comprehensive plans that drive measurable results;
• Work closely with cross-functional teams to ensure optimal execution of campaigns and projects;
• Be the driving force of projects, starting and finishing them;
• Drive our internal knowledge and be on the forefront of creating new propositions and best practices;
• Analyze campaign performance, providing insights and recommendations for optimization;
• Stay ahead of industry trends and best practices to ensure our strategies remain cutting-edge;
• Represent DEPT® at industry roundtables and events, actively networking and identifying potential new business opportunities.

WHAT YOU BRING

• At least 6 years of experience in a role of a Media Strategist with substantial experience in new business development and pitching, preferably at an agency;
• Deep understanding of Digital Media Planning and Execution as a background required, broader media experience would also be beneficial;
• Strong digital marketing knowledge (SEO, SEA, Social, CRM, Content Marketing, Data etc.);
• See yourself as a digital generalist, linking the strategic needs of clients to DEPT®'s service portfolio;
• Can help our clients to go from business strategy to marketing strategy and implement this by giving advice, creating roadmaps and propose concepts;
• International or global experience is a strong plus;
• Pro-active, energetic, curious and inspiring;
• A driver of innovation;
• An accomplished presenter, comfortable and confident in delivering pitches and presentations to senior stakeholders;
• A strong networker, able to build relationships and identify opportunities at industry roundtables and events. Because of this you are also able to bring together our different disciplines and specialists internally;
• Can explain complex data and information in an easy and understandable manner to Internal & external stakeholders;
• Approach new tasks proactively and pragmatically;
• Located and directly available to start working in either our offices from London or Manchester;
• Full working proficiency in English.

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location);
• An excellent salary based on experience and equal pay policies;
• Pension, free private healthcare, mental health support, and company sick pay scheme;
• 26 days paid holiday (plus UK Bank Holidays);
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday;
• Help getting you to work with a season ticket loan and cycle to work scheme;
• Enhanced family friendly policies to support new parents;
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations;
• Inspirational Talks, bringing the outside in with regular guest speakers and events;
• Learning and Development, supporting your growth with continuous opportunities to learn and advance;
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards;
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Real Chemistry is looking for a Director, Medical Strategy to join our growing team!

Join our expanding team to shape 21GRAMS’s global strategic medical capabilities. As part of the Medical Strategy Team, you'll merge scientific expertise with strategic insight and commercial acumen. You'll guide clients through key product lifecycle stages, from defining impactful brand strategies to executing innovative tactics. Beyond analysing complex data, your role involves understanding perspectives and behaviours to craft patient-centric narratives that resonate with stakeholders. We seek someone who fosters curiosity, thinks creatively, and acts as a strategic partner for both our team and clients, ensuring alignment with their goals. 

What you’ll do:

• Drive strategic medical thinking within our creative advertising team 
• Oversee UK-based global medical copywriters, providing mentorship and guidance in the development of key content
• Shape project direction based on client interests and desired outcomes, ensuring scientific elevation and tailored messaging
• Conduct research on medicines, therapeutic landscapes, and competitors to inform brand communication and strategy
• Collaborate with Brand Strategy team and Senior account teams to align direction with client strategy and insights
• Collaborate with Creatives to ensure scientific / medical accuracy in briefs and resonance of outputs
• Provide scientific guidance to teams, ensuring accuracy, compliance, and alignment with client objectives
• Foster strong client relationships, identify growth opportunities, and support new business initiatives with research and pitch narrative development

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Experience in strategic projects with global clients, preferably from an advertising or agency, in roles like Medical/Scientific Strategist or Senior Medical Writer or Copywriter
• Advanced degree (PharmD, PhD, MSc, RN, MD) in a scientific/medical discipline is preferable
• Ability to discern underlying challenges by actively listening and understanding both spoken and unspoken cues
• High client EQ, adept at adapting approaches to match client styles and interests
• Proficiency in storytelling, presentation, and distilling complex concepts into impactful narratives
• Strong work ethic, proactive attitude, adept at independent project delivery with minimal guidance, proficient in scientific research tools like PubMed, and competent in software like Word, Excel, and PowerPoint; familiarity with the healthcare ecosystem and 4+ years of experience in launching biopharmaceutical brands.

📍 Manchester | 🏢 3 days per week in the office

Quality Assurance/Customer Operations 🚀
Our QA team is responsible for assessing the quality of the work that’s happening across Customer Operations. You’ll look at deep-dive technical audits of complex investigative cases and operational tasks. You’ll also deliver feedback to people across the business and give them development points to help ensure our customer experience remains fantastic!

What You’ll Be Doing 🗃️

We are looking for analytical specialists who can bring deep subject matter expertise to our control environment. In particular, we are looking for someone with expertise in Financial Crime & AML: You have experience auditing or investigating AML alerts, KYC/EDD files, and Sanctions screening, with a firm grasp of the Proceeds of Crime Act (POCA) and suspicious activity reporting (SAR).

Your mission is to ensure that every alert and SAR (Suspicious Activity Report) is handled with the highest level of integrity and technical accuracy. You will ensure our outcomes align strictly with FCA regulatory standards and the Proceeds of Crime Act (POCA).

• Holistic Case & Task Auditing: Conducting technical audits of end-to-end financial crime cases, alongside customer interactions to ensure full compliance with regulatory standards and internal risk appetite.
• SLA & Quality Oversight: Monitoring and assessing adherence to Service Level Agreements (SLAs) to ensure timely risk mitigation without compromising the depth or accuracy of investigations.
• Advanced Risk Identification: Proactively identifying emerging risks, procedural gaps, or "near-misses" within case handlings and escalating significant findings to senior stakeholders.
• Monthly MI & Reporting: Developing comprehensive Monthly Management Information (MI) reports that translate audit data into actionable business insights.
• Trend Analysis & Feedback: Identifying systemic trends and root causes across the department to provide strategic feedback that shapes training, policy updates, and operational processes.

Our Values & Culture 🌞

• Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
• Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
• Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
• Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We’re Looking For 🔎

We want someone who’s passionate about doing right by customers and helping others be their best. You will be:

• Experienced Investigator: You bring a solid background in Financial Crime, AML and KYC. 
• Regulatory Mindset: You understand that a "great outcome" in FinCrime means an investigation that is technically accurate, fully documented, and compliant with FCA expectations, Consumer Duty  and the Proceeds of Crime Act (POCA).
• Confident Communicator: You are skilled at delivering constructive, evidence-based feedback. You can explain complex regulatory requirements to analysts and stakeholders in a way that drives performance and technical growth.
• Analytical & Detail-Oriented: You are familiar with Quality Assurance frameworks or able to transition naturally from deep-dive investigative work to QA responsibilities. You don't just "check" a task; you audit the decision-making process behind it.
• Objective: You possess the "investigative curiosity" needed to spot what isn't there. You can remain objective when reviewing high-pressure tasks and SLAs, ensuring quality is never sacrificed for speed.

Interview Process 🤝

• Stage 1: 30 minute intro and values call with a Talent Partner
• Stage 2: 45 minute interview with a QA Team Lead and Outcome Testing Manager
• Stage 3: 30 minute interview with the Head of Customer Insights

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Octopus EV Salary Sacrifice Scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

1580 - Account Director, Paid Social

Role Summary and Impact

About WPP 650 

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

WPP 650 is a bespoke agency unit within WPP, dedicated to serving the evolving communications needs of government clients. We bring together the best of WPP's talent, technology, and insights to deliver impactful, modern, and effective public communications. We are at the forefront of reimagining how government engages with its citizens.

This is meaningful work with real-world impact – the kind you can point to with pride.

We are looking for a paid social specialist to continue their career as Account Director. This person will assume day-to-day responsibility for the paid social output of a busy client account (or accounts) and will also help oversee a team of more junior staff responsible for the everyday running of the account. Experience managing a team of social specialists, preferably in an agency environment, would be of benefit. This person will also be required to develop strong relationships with clients, suppliers, and other stakeholders becoming a trusted voice for all things paid social. As such the ideal candidate is someone with extensive knowledge of paid advertising across all of the key social channels (Facebook, Instagram, Twitter, Snap, TikTok etc). 

Key Responsibilities: 

Account Directors are charged with responsibility for the day-to-day paid social output of one (or more) client accounts, with several key areas of focus. These include: 

Campaign Management 

• Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. 

• Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3^rd party optimisation/creative/measurement tools. 

• Responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by those working on the account to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). 

• Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Leading client calls on a regular basis and supporting the wider team to present results as necessary. 

• Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary.  

• Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. 

Client & Partner Management  

• Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. 

• Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output. 

• Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. 

• Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. 

• Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. 

People Management  

• Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. 

• Working your Account Manager and the team leadership to help train and develop entry level team members. Leading by example to motivate and encourage all those with less experience on the team. 

• Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. 

• Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. 

• Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. 

Operational Excellence 

• Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. 

• Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. 

• Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix.  

• Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. 

• Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. 

Skills and Experience

Experience working in a busy agency or client-side social team is key to this role. We are looking for a candidate who is able to display the following attributes: 

• Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). 

• Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.  

• Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). 

• A clear a track record of working with clients and external stakeholders. Forming strong relationships is key to the role, the ideal candidate should feel comfortable presenting to clients and leading calls as required.   

• Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. 

• Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

1825 - Account Manager, Social - MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Social Account Manager, you will play an integral role in the day-to-day running of busy client accounts, ensuring flawless paid social campaigns. You will develop comprehensive media plans, oversee campaign execution, and drive performance optimization across key social channels. Working closely with the Account Director, you will support and mentor team members, contribute to advanced features and strategies, and act as a key point of contact for clients and partners, contributing insightful data analysis and recommendations within the WPP Open ecosystem.

Reporting Structure: Reports to Paid Social Account Director.

Key Responsibilities

• Campaign Management:
• Develop comprehensive paid social media plans (+ supporting material) aligned with client objectives and KPIs, clearly articulating the rationale for proposed tactics.
• Responsible for end-to-end setup of paid social campaigns, utilizing advanced features (e.g., bid rules, 3rd party tools) to achieve results.
• Oversee and ensure regular Quality Assurance (QA) checks, monitoring campaign performance, pacing, troubleshooting, and optimizing to improve performance.
• Produce detailed and accurate weekly/monthly campaign performance reports and insightful commentary, including end-of-campaign reporting and quarterly/annual reviews.
• Identify trends and recommend on-platform actions to capitalize/mitigate these trends.
• Client & Partner Management:
• Act as a key social point-of-contact for clients, ensuring confidence in the team's output and supporting client calls/presentations.
• Demonstrate a deep understanding of media/technology developments, identifying opportunities to test and innovate in paid social, and building relationships with key media partners (Meta, TikTok, Pinterest etc.).
• People Development & Support:
• Work with your line-manager to effectively manage and prioritize workloads for team members.
• Mentor and support team members, leading by example and assisting with their training and development.
• Contribute to the recruitment process, attending interviews and acting as a team ambassador.
• Operational Excellence:
• Identify opportunities to test and innovate in paid social; work with line-manager to develop and implement testing/learning agendas.
• Ensure accurate and timely fulfilment of mandatory agency finance processes, working with team members to ensure compliance and minimize queries.
• Collaborate closely with planning teams and other channel specialists to ensure paid social activity complements the wider marketing mix.

Skills and Experience

• Proven experience working in a digital marketing or agency-based role, with a strong track record of working with clients or external stakeholders.
• Extensive experience setting up and optimising paid social campaigns across key social platforms (e.g., Meta, TikTok, Pinterest). Training certifications (e.g., Meta Blueprint) a plus.
• Experience planning large-scale paid social campaigns across brand and direct-response objectives.
• Experience compiling detailed and insightful end-of-campaign reports and presentations; knowledge of structuring regular client review presentations.
• Strong relationship-building skills; comfortable presenting to clients and leading calls.
• Some experience line managing individuals and/or helping to train others across paid social.
• Collaborative, friendly, and with a can-do attitude.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

The Role 

We are looking for a Senior Infrastructure Manager who is, first and foremost, a people leader.

In this role, your primary responsibility is the health, performance, and career growth of your engineering team. While you must possess a solid technical background to understand the challenges your team faces, your day-to-day focus will not be hands-on technical work. Instead, you will use your experience to remove blockers, guide decision-making, and ensure your engineers have the environment they need to succeed.

You will act as the bridge between technical execution and business strategy, team budget management, defining roadmaps, and ensuring operational excellence across a complex hybrid (predominantly on-prem and some cloud) estate.

The Team You Will Lead 

You will lead the Infrastructure Solutions team within the wider Technical Operations department. Your engineers are responsible for building the environment, delivering projects as requested by Engineering and Product, and ensuring we remain available, scalable, and secure. They are not responsible for the BAU function of the platforms that is managed by another team within Technical Operations. The Infrastructure Solutions team takes a concept or idea and makes that into a reality within the boundaries and constraints of our platforms. 

You will be managing a team of engineers who individually possess experience in:

• On-Premise Linux systems, Container solutions, Debian packaging, Ansible, data streaming and queuing technologies such as Kafka or RabbitMQ
• Advanced database management knowledge (MySQL, Postgres) in replicated environments.
• Physical Network management, with an on-prem estate that is Juniper focused. 
• Cloud environments: GCP and AWS
• Platform engineer focused on building, maintaining and supporting an Internal Developer Platform (CI/CD)

The Operational Reality

It is important to be transparent about the environment you are joining. We operate at high velocity with a broad and complex technology estate. However, we are a lean team, not a giant corporation with endless resources.

• Context Switching is the Norm
• You will rarely have the luxury of focusing on a single task for weeks at a time. You will be required to shift focus multiple times a week, and sometimes multiple times a day, as business priorities evolve.
• Agility over Silos
• Because we are a lean team, we wear many hats. You must be comfortable pivoting from a strategic discussion to an operational challenge without losing momentum.
• Focus Management
• Success in this role requires the ability to maintain high standards while navigating a workload that changes dynamically. This is not a role for those who prefer a slow, singular focus; it is for those who thrive on variety, pace, and solving complex problems in real-time.

As the Senior Infrastructure Manager, You Will:

People Leadership & Talent Development

• Team Management
• Lead, mentor, and motivate a team of infrastructure engineers. Conduct weekly 1-2-1s, manage performance reviews, and handle all aspects of people management.
• Formal Training & Growth
• Go beyond ad-hoc mentoring to schedule and lead formal training sessions regarding operational improvements. Actively create professional development plans for your direct reports.
• Recruitment & Retention
• Own the hiring process for your team, ensuring we attract top talent and maintain a supportive, inclusive culture.
• Culture of Learning
• Foster a "Self-Learner" mindset. Create a transparent environment where failures are treated as learning opportunities and documented as such for future reference.

Strategic & Operational Management

• Budget & Capacity Planning
• Ability to own your team's budget and lead capacity planning initiatives. You will forecast future infrastructure needs to ensure we remain scalable while managing spend for subscriptions and hardware.
• Risk & Contingency
• Proactively identify operational risks and form contingency plans immediately to ensure business continuity.
• Procedure & Frameworks
• Ability to define, maintain, and cascade operational procedures (SOPs) and ITIL standards.
• Prioritisation
• Shield your team from noise by effectively prioritising workloads (Changes, Problems, and Projects) and managing stakeholder expectations.

Technical Support & Oversight

• Performance Optimisation
• Measure and optimise system performance with a focus on improving reliability and time-to-market. You will drive innovation to get ahead of internal customer needs rather than just reacting to them.
• Visual Documentation
• Ensure the team produces detailed system design documentation, specifically enforcing the inclusion of visual representations to support understanding. Ability to technologically assess it as a technical editor.
• Hybrid Estate Management
• Ability to oversee the management of both On-Premise and Cloud (GCP/AWS), ensuring high availability across all environments.
• Unblocking Issues
• Act as the senior escalation point for complex technical issues. Your goal is not to fix the issue yourself, but to coordinate the right resources and provide air cover.

General Duties

On-Call DutiesWillingness to participate in the Management On-Call Rotation to support the department and the business (Current frequency: Once every three weeks).Ad-HocCarry out other strategic or technical duties required to support the Director/VP of Technical Operations.

Essential Knowledge, Skills, and Experience

Leadership & Management Competencies

• Proven Management Experience
• Significant experience leading a technical team, with a specific focus on the people management aspect (performance reviews, career growth etc).
• Project Management
• Strong project management experience with the ability to delegate effectively to meet tight deadlines. You must be able to multitask and maintain focus in a high-priority environment.
• Communication
• Exceptional verbal and written communication skills. You must be able to liaise effectively with management and other business areas. Engagement may also include interactions with senior technical engineers/leaders within other teams and C-Team members. 
• Goal Oriented
• You must be highly goal-oriented with strict attention to detail, capable of prioritising workload and demand to ensure targets are met.
• ITIL Application / Lean Six Sigma
• Deep knowledge of and experience with ITIL practices, with the ability to apply them to improve team workflows. Demonstrated ability to apply Lean Six Sigma concepts.

Technical Environment & Team Capabilities

Focusing on the technical skills that your engineers possess, it would be ideal if you had a decent working knowledge of each of the areas. Hands-on expertise in every area is not required, but the ability to hold and facilitate discussions, know when to push or hold back and when to ask poignant questions will help you effectively mentor the team and guide architectural decisions. 

For reference from above these areas are: on-prem and AWS/GCP solutions; system design from network to application level; resilient database availability strategies; automation and configuration management via Ansible, Docker and CI/CD; programming awareness in Python; Linux administration.

Your willingness to learn what you don’t know is required to succeed in this role and we will support you through that journey.

Desirable Knowledge, Skills, and Experience

The following skills or experiences are advantageous but not strictly required. They would be utilised for facilitating tasks rather than for direct, hands-on implementation.

• Innovation & Debt Management
• A keen interest in new technologies and innovation, specifically supporting development teams in the refactoring of technical debt.
• Advanced Containerization
• Deep knowledge of Kubernetes, Docker, and container ecosystems.
• Observability
• Experience with monitoring systems (e.g., Zabbix, Grafana) and logging stacks (Elasticsearch, Kibana).
• Data Streaming
• Experience with data streaming and queuing technologies, specifically Apache Kafka and Druid.
• Web & Storage
• Knowledge of Nginx (or other web server technologies) and storage technologies like Gluster.
• Tooling
• Proficiency with JIRA and Confluence for project tracking and documentation.
• Version Control
• strong understanding of Git and version control best practices.

Why This Role?

If you are an experienced technical leader who finds more satisfaction in growing people and building high-performing teams than in closing tickets yourself, this is the role for you. You will have the autonomy to shape the culture of the Infrastructure function and the strategic backing to make a real impact on the business

A Note to Candidates

At Partnerize, we recognise that the perfect candidate doesn't exist. If you are a strong people manager with a background in tech, but maybe haven't touched a command line in a few years - that’s okay! We are looking for leadership first. We encourage you to apply if you feel you have the management skills to help our team thrive.

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Vitality 
• Enhanced pension contributions
• Cycle to Work scheme 
• Eye Care Vouchers 
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities

Senior Backend Engineer – Java (GCP)
Location: Manchester (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core.

The Role
We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, Python and GCP. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology.

What You’ll Do

• Design, build, deploy and operate microservices-based data controls using Java 11+ and Spring Boot
• Deliver enterprise-ready cloud solutions, with a focus on GCP infrastructure and services
• Build and manage robust CI/CD pipelines and ensure secure, scalable deployments
• Write comprehensive tests and implement quality-driven development across the stack
• Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement

What We’re Looking For

• Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency
• Proficient level of Python scripting for operational efficiencies
• Deep knowledge of public cloud environments, preferably GCP
• Experience designing cloud-native, microservices, and event-driven architectures
• Strong grasp of CI/CD pipelines (preferably Jenkins), SQL/NoSQL databases, Kafka, and Java Streaming
• Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices
• Experience using enterprise data platforms (eg Atacamma, Colibra, Informatica)

Bonus Points For

• GCP certificates (Associate or Professional)
• Knowledge of CQRS patterns and performance testing strategies
• Passion for exploring emerging cloud technologies and frameworks
• Experience delivering customer-facing or business-critical applications in finance and operate them in production on a “you build it, you run it” operating model

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. 

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. 

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. 

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. 

• Continuous Learning:  Your growth, your way - minimum 40 hours of training annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development. 

• Healthcare Access: Convenient online GP services. 
• Extra Perks: Gympass(Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-DNI

We’re looking for a talented Senior Research Data Scientist who expects more from their career. It’s a chance to extend and improve dunnhumby’s world class science capabilities. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers and suppliers.

Joining our team, you’ll work with world class and passionate people to apply statistical techniques and marketing science to business problems, especially demand forecasting, clustering, and measurement. You’ll support Price and Promotion experts by developing mathematical models, creative methods to address new and complex problems and perform data analysis and model validation. You will also develop innovative solutions for product support and insight using generative AI. You’ll create dunnhumby science solutions that can be delivered across our client and engineered into science modules. You’ll have the opportunity to present results to a variety of internal stakeholders.

What you'll be doing:

• Create new science-based solutions that can be captured as science modules and applied across clients, with support from senior team members.
• Pick up new machine learning approaches, such as regularised regression, clustering or tree-based ensembles, graph-based approaches, natural language processing and neural network techniques and apply them on client data.
• Perform exploratory data analysis to characterise and visualise datasets 
• Extend and develop programming skills, in languages such as Python and Spark, to develop efficient science code for science modules.
• Help identify new opportunities within the Data Science space for future dunnhumby solutions.
• Implement advice from colleagues to resolve challenges.
• Follow Quality Assurance processes, ways of working and meet coding standards.
• Ensure smooth running of your projects, working with senior team members for direction.
• Build strong relationships within the team and with internal stakeholders, ensuring clear and effective communication.

Who you’ll get to work with:

• Applied and Research Data Scientist teams
• Data Science Engineering teams
• Product and Client teams where required

What we expect from you:

• Master’s degree or equivalent in Computer Science, Artificial Intelligence, Machine Learning, Statistics, Applied Statistics, Physics, Engineering or related field.
• Experience with machine learning techniques such as regularised regression, clustering or tree-based ensembles, and the ability to implement them through libraries.
• Experience with Python programming, and handling large data volumes with modern data processing tools, e.g. by using Hadoop / Spark / SQL
• Experience with or ability to quickly learn open-source software including machine learning packages, such as Pandas and scikit-learn, along with data visualisation technologies.
• A willingness to present your work to both technical and non-technical audience and to contribute to the wider data science community.

A plus if you also have:

• PhD in Computer Science, Artificial Intelligence, Machine Learning, Statistics, Applied Statistics, Physics, Engineering or related field.
• Experience in retail sector.

1821 - Account Director, Search - MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Search Account Director, you will provide strategic leadership within the Media Activation team, driving Paid Search excellence for key clients. This leadership role delivers category-defining capabilities and services across Paid Search, ensuring optimal campaign performance and maximizing in-channel effectiveness and data integrity. You will lead and develop Paid Search activation teams, cultivate strong client and supplier relationships, and define advanced Paid Search strategies that align with business objectives and drive growth. Your expertise will provide rigorous and innovative recommendations across Paid Search, ensuring continuous optimization and adherence to best practices, and strategically weaving Paid Search into overall cross-channel campaign strategies.

Reporting Structure: Reports to Paid Search Business Director (Lead).

Key Responsibilities

• Line Management: 
• Provide day-to-day leadership, coaching, and development to direct Paid Search activation teams (including Account Managers and Account Executives), fostering excellence and professional growth. Support capacity planning and resource management, leading recruitment for your immediate team and assisting with wider team recruitment.
• Strategic Paid Search Leadership:
• Develop and lead advanced Paid Search strategies for client portfolios, ensuring clear alignment with business objectives, KPIs, and industry context.
• Provide strategic insight for client product areas within Paid Search, and proactively spot trends, product releases, and opportunities to enhance activity.
• Oversee the development and creation of Paid Search best practices, with ultimate accountability for adherence to controls and effective oversight of designated campaigns.
• Develop thought leadership pieces and case studies to galvanise the role of Paid Search within the wider media community.
• Client & Partner Relationship Management:
• Develop strong relationships with key clients and suppliers, leading team communications with these stakeholders and providing useful insight independently.
• Lead efforts to gather and disseminate client intelligence to understand and meet their business needs, navigating critical business changes and complex issues.
• Manage team members to deliver consistently across multiple Paid Search campaigns.
• Operational Excellence & Innovation:
• Oversee operational excellence, including financial accuracy, data integrity, and end-to-end campaign management processes across Paid Search.
• Act as an escalation point for activation issues, troubleshooting, and resolving conflicts between best practice and client requirements.
• Drive innovation by building annual learning agendas and comprehensive test plans for assigned portfolios, fostering continuous optimization.
• Contribute to agency-wide continuous improvement projects regarding processes and quality standards.
• Lead through vision, values, and model leadership behaviours while championing and facilitating change.
• Commercial Acumen:
• Demonstrate strong commercial acumen, leading on the delivery of services in line with client objectives, service level agreements, and terms of business.
• Develop ways of working that maximise client output whilst minimizing operational input.

Skills and Experience

• Deep Paid Search Expertise: Extensive experience in digital media, with specialization in Paid Search (Google Ads, Bing Ads). Proven track record of driving performance for clients.
• Platform Proficiency: Experience with planning and directly managing large-scale Paid Search (PPC) campaigns. Experience with Google stack and GMP & AdWords certifications (desirable).
• Strategic & Analytical Acumen: Strong understanding of optimization levers & testing approaches. Excellent analytical skills (quantitative analysis) and proven critical thinking capability to interpret complex campaign data and derive actionable insights.
• Leadership & People Management: Proven Project Management, Leadership, and People Management Experience, including responsibility for career development, managing people/teams, and leading hybrid teams.
• Client & Stakeholder Management: Proven ability to build strong relationships with key clients and suppliers/vendors, leading team communications and driving workstreams independently. Experience in internal and external stakeholder relationship management.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to articulate complex strategies and performance insights clearly and persuasively to diverse audiences. Self-starter who can proactively influence clients to help evolve best practices and drive innovation.
• Integrated Perspective: Good understanding of the overall media landscape and how Paid Search integrates into cross-channel campaign strategy.
• Mindset: Passion for Paid Search, active interest and understanding of online advertising industry trends, and proactive in evolving best practices.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilise the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

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1556 - Account Director, Social - MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP 650

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

As a Paid Social Account Director, you will lead and deliver excellence in paid social campaign activation for key client accounts. You will assume day-to-day responsibility for the paid social output, providing strategic leadership for campaigns, ensuring optimal performance, and maximizing in-channel effectiveness across all key social platforms. Your focus will be on in-depth analysis, driving campaign performance, and leading and developing a team of paid social specialists. You will be a trusted voice for all things paid social, building strong relationships with clients, suppliers, and internal stakeholders within the WPP Open ecosystem, ensuring social strategy integrates with wider digital and comms strategies.

Reporting Structure: Reports to Paid Social Business Director (Lead).

Key Responsibilities

• Line Management: 
• Line manage a team of Paid Social specialists (e.g., Account Managers and Account Executives, providing coaching, mentorship, and support for their development, workload management, and career progression. Lead the recruitment process for your immediate team.
• Campaign Management:
• Oversee the production of comprehensive paid social media plans (+ supporting material) aligned with client objectives and KPIs, articulating proposed tactics to stakeholders.
• Oversee a team responsible for end-to-end setup of paid social campaigns across all relevant social platforms.
• Ensure the standard of regular Quality Assurance (QA) checks, monitoring campaign performance, pacing, troubleshooting, and optimizing to improve performance.
• Ensure all performance commentary delivers valuable insight and recommendations, identifying trends and recommending on-platform actions.
• Lead client calls and presentations, ensuring the standard of end-of-campaign reporting and quarterly/annual reviews.
• Client & Partner Management:
• Responsible for delivering on the overarching paid social strategy across accounts, ensuring alignment with wider digital and comms strategies.
• Act as a key social point-of-contact for clients, maintaining their confidence in the team's output.
• Demonstrate deep understanding of media/technology developments, identifying and presenting opportunities to test and innovate in the paid social space, securing client backing.
• Manage internal and external stakeholders (including key media partners like Meta, Twitter, Snap, TikTok, Pinterest) to deliver multiple projects simultaneously.
• Operational Excellence:
• Identify opportunities to test and innovate in paid social, developing initiatives to evolve standards and efficiency across the wider team.
• Develop tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform.
• Ensure accurate and effective management of agency finance processes; ensuring the immediate team fulfils mandatory finance processes in a timely and accurate manner.

Skills and Experience

• Deep Paid Social Expertise: Extensive experience setting up and optimising paid social campaigns across key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc.). Training certifications (e.g., Meta Blueprint) a plus.
• Strategic & Analytical Acumen: Experience planning large-scale paid social campaigns (brand and direct-response objectives). Strong analytical skills, compiling detailed/insightful reports, identifying trends, and recommending actions.
• Leadership & People Management: Proven experience managing a team of social specialists (preferably in an agency environment), including workload management, training, and mentoring. Experience line managing others and leading recruitment.
• Client & Stakeholder Management: Proven track record of working with clients and external stakeholders, forming strong relationships, and comfortable presenting to clients and leading calls.
• Communication & Influence: Excellent communication skills, able to articulate campaign rationale and insights, and communicate effectively with diverse backgrounds.
• Integrated Perspective: Strong understanding of how paid social activity complements and enhances the wider marketing mix and integrates with broader digital and comms strategies.
• Mindset: Collaborative, friendly, can-do attitude. Passionate about paid social, eager to test and innovate.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

📍 Manchester | 🏢 3 days a week in the office 

Financial Crime/Customer Operations 🚀
The Financial Crime team consists of circa 70 people globally. They are responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF.

What You’ll Be Doing 🗃️

As an Enhanced Due Diligence Team Leader, you will:

• Lead and mentor a team of EDD Analysts, providing regular 1-to-1s, coaching, and support to ensure professional growth and high-quality output.
• Oversee complex EDD investigations on SME customers in the UK and US, acting as a final escalation point for difficult KYB decisions which could involve obscure money movement or complex ownership structures involving trusts, funds and overseas entities.
• Manage team workflows and capacity to ensure Transaction Monitoring alerts and EDD reviews are completed in line with established quality and timeliness standards.
• Drive quality assurance by performing regular reviews of team decisions and documentation, ensuring rationales are sound and align with the company's risk appetite.
• Collaborate with leadership to refine financial crime policies, enhance onboarding processes, and contribute to the evolution of monitoring strategies.
• Support the internal approval process for Suspicious Activity Reports (SARs) before submission to relevant authorities like the NCA and FINCEN.
• Serve as a subject matter expert for the wider business on financial crime typologies and emerging risks within high-risk sectors.
• Promote a culture of continuous improvement, encouraging the team to proactively identify process enhancements and share insights on new financial crime trends.

Our Values & Culture 🌞

• Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
• Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
• Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
• Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We’re Looking For 🔎

• Previous experience leading or mentoring teams within a financial crime environment, with a focus on Enhanced Due Diligence (EDD).
• 6+ years of experience in financial crime roles, with deep expertise in KYB requirements for SME corporate customers in both the UK and US. 
• Previous exposure to higher risk sectors, and SME corporate customers operating within them, being able to articulate both the risks posed by operation in such sectors, as well as how they can be managed. 
• Expert-level ability to analyse complex ownership structures, including trusts, funds, and overseas entities, and translate risks into clear, actionable decisions.
• Proven track record of making sound, risk-based decisions in a fast-paced environment while maintaining exceptional attention to detail.
• Strong leadership qualities, including the ability to communicate complex concepts clearly to both your team and senior stakeholders.
• Experience in handling or overseeing the preparation of SARs and navigating regulatory expectations across different jurisdictions

Interview Process 🤝

• Stage 1: 30 minute screening call with a Talent Partner
• Stage 2: 60 minute interview with the team Manager and another Team Leader
• Stage 3: 60 minute interview with someone from our 2nd line FinCrime team

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Octopus EV Salary Sacrifice Scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.