Role:  UX/UI Designer

Location:  Glasgow

About the role:

OLIVER is seeking an experienced UX/UI Designer with strong product design expertise to join a fast-growing, high-profile account for a Fortune 500 financial services client. This relatively new global account has already seen growth and is continuing to expand. 

In this role, you will combine expert-level UX and product design thinking with deep visual design skills. You’ll collaborate closely with UX designers, developers, content strategists and content authors, contributing throughout the end-to-end design process—from discovery and conceptualization through execution and delivery. A strong understanding of user-centered design, brand systems, and digital product development is essential. 

Reporting to the UX Manager and working in partnership with stakeholders, you’ll help lead a wide range of work from the creation of large-scale digital experiences and products to emails and smaller digital assets across a range of platforms. This includes internal tools, customer-facing applications, content-rich sites, and emails. You’ll play a critical role in developing site architecture, wireframes, user flows, and high-fidelity UI designs, always advocating for the user while aligning with business objectives. 

What you will be doing:  

This globally dedicated team is comprised of project managers, creative and digital designers, developers, content strategists, copy editors, and video producers. The team also partners closely with teams in Mexico, the UK, Tokyo and Mumbai. 

• Contribute to the UX/UI design process across digital products, supporting work from research and ideation through wireframes, prototypes, and developer hand-off 

• Design user-centered solutions that create intuitive and accessible experiences across web and mobile platforms 

• Assist in developing and maintaining design systems and component libraries in Figma to support consistency across products 

• Apply knowledge of design tools (especially Figma) and foundational understanding of design systems, including components and basic theming 

• Participate in usability testing, helping to gather insights and iterate on designs based on user feedback 

• Collaborate with the Digital Team Lead and cross-functional partners to turn concepts into practical design solutions 

• Design flows and experiences that are clear, usable, and aligned with platform standards 

• Work within existing visual systems and guidelines to ensure cohesive product experiences 

• Present design work to team members and stakeholders, incorporating feedback to refine solutions 

• Partner with designers, developers, content strategists, and project managers to support timely project delivery 

What you need to be great in this role: 

• 3–5 years of experience designing digital products, ideally with exposure to consumer-facing and mobile experiences 

• Solid understanding of core design principles including responsive design, interaction design, typography, color, and layout 

• Experience with UX/UI design and ability to communicate design decisions and rationale clearly 

• Familiarity with designing for mobile platforms and understanding platform-specific patterns and constraints 

• Proficiency in tools such as Figma, and familiarity with Adobe Creative Suite (Photoshop, Illustrator, After Effects is a plus) 

• Experience creating user flows, wireframes, and interactive prototypes, and collaborating with engineering teams 

• Basic knowledge of usability testing methods and ability to apply findings to improve designs 

• Awareness of accessibility standards (WCAG) and inclusive design principles 

• Some familiarity working with developers and understanding of tools like Adobe Experience Manager is a plus 

• Strong organizational and time management skills with the ability to manage multiple tasks 
• Comfortable presenting work and collaborating with team members and stakeholders 

Req ID: 17053

Lead AI Engineer (Senior/Principal Consultant)
Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Empower the next frontier of AI with Capco. Shape, build, and deliver future-ready generative systems.

The Role
We’re looking for a Lead AI Engineer (Senior/Principal Consultant) to join our Technology Delivery Team. You’ll combine your expertise in AI/ML engineering and software development to build and deploy cutting-edge generative AI and agentic systems across the financial services sector. As a hands-on leader, you’ll architect AI solutions, embed them within enterprise environments, and drive impactful outcomes through advanced engineering, scalable pipelines, and deep cross-functional collaboration.

This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.

What You’ll Do

• Architect and develop autonomous AI systems integrating multi-modal LLMs (text, image, audio, video)

• Design agentic workflows enabling AI agents to interact with data sources and APIs using prompt engineering and RAG

• Fine-tune, optimize, and deploy large language and multi-modal models with a focus on performance and latency

• Build scalable MLOps pipelines and full-stack applications to support robust, production-grade AI deployments

• Guide multidisciplinary teams and clients through strategic decisions in AI engineering and GenAI adoption

What We’re Looking For

• Bachelor’s degree or higher in Computer Science, AI, or related STEM fields

• Hands-on experience deploying LLMs and multi-modal models at scale

• Strong engineering background in Python with proven backend and API development skills

• Solid understanding of scalable MLOps, observability, and cloud-native AI deployment

• Excellent communication, problem-solving, and project management skills in agile environments

Bonus Points For

• Experience with agentic frameworks (e.g., LangChain, LlamaIndex)

• Experience in deep learning frameworks and front-end development

• Familiarity with Langfuse, Langsmith, or other LLM observability tools

• Understanding of Model Context Protocol and bias/hallucination mitigation techniques

• Previous success in integrating GenAI solutions into enterprise-scale systems

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

Benefits
We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
• Continuous Learning: Your growth, your way - minimum 40 Hours of Training Annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
• Healthcare Access: Convenient online GP services.
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-DNI

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
  
  

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Spire is making a fundamental shift in how it operates its constellation. We are moving from a model where trained operators watch dashboards and escalate to experts, to one where the system is fully autonomous, self-healing, and data intelligent. This Director will lead that transformation. You will set the technical vision, define the architecture, build and inspire the team, and personally raise the standard for what modern space operations look like. 

The old model relies on operators, escalations, manual processes, and institutional knowledge locked in the heads of a few experts. It does not scale and it does not belong in a modern space company. We know what we want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. 

What This Role Is Not: 

This is not a role for someone who wants to graduate out of technical work. If your ideal week is back-to-back 1:1s, sprint ceremonies, and stakeholder syncs, this is not the right fit. We need a director who writes code, reviews architecture, challenges technical decisions, and earns the team's respect through demonstrated craft and not just tenure or title. 

What You Will Work On: 

Technical Leadership 

• Define and own the technical roadmap for autonomous constellation operations
• Set the architectural direction for the data platform, reliability systems, and automation infrastructure
• Stay hands-on: review code, prototype solutions, and get into the details when it matters
• Establish engineering standards across code quality, system design, testing, and observability, and hold the team to them
• Be the person engineers come to when the problem is genuinely hard

Team Building & Culture 

• Recruit, develop, and retain a team of 6 to 10 world-class reliability and platform engineers
• Set the pace, tone, and ambition for the team and make being on it feel like a privilege
• Create an environment where engineers grow fast, own their work, and ship things they are proud of
• Identify gaps and level up engineers through mentorship and not just management

Operational Transformation 

• Lead the shift from manual, operator-driven processes to fully automated and self-healing operations
• Define and drive toward SLOs, error budgets, and reliability targets for the constellation
• Partner with satellite operations and mission teams to translate pain into software solutions

Cross-Functional Influence 

• Be the technical voice of the team in company-wide conversations about architecture, infrastructure, and platform strategy
• Influence how Spire thinks about automation, data, and AI/ML across the broader engineering organization

Basic Qualifications: 

• 7+ years of software engineering experience, with at least 3 in a technical leadership or staff-level individual contributor role
• Demonstrated track record building and shipping reliable production systems at scale. You have owned things that could not go down.
• Deep technical credibility. Engineers on your teams have respected your judgment and not just your title.
• Experience with SRE principles, reliability engineering, or large-scale automation. You have reduced toil systematically and not just complained about it.
• Strong foundation in Python, distributed systems, data platforms, and cloud infrastructure
• Experience hiring and developing engineers. You know what great looks like and how to find it.
• The communication and influence skills to drive technical decisions across teams you do not directly control

Preferred Qualifications: 

• Experience applying AI/ML or advanced analytics to operational or monitoring problems
• Experience writing performance software in Rust
• Background in space systems, aerospace, or highly constrained real-time environments
• Experience building data lakes, telemetry platforms, or observability infrastructure at scale
• A history of leading teams through technical transformations and not just maintaining the status quo

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _#LI-MK1

Spire is making a fundamental shift in how it operates its constellation. We are moving from a model where trained operators watch dashboards and escalate to experts, to one where the system is fully autonomous, self-healing, and data intelligent. This Director will lead that transformation. You will set the technical vision, define the architecture, build and inspire the team, and personally raise the standard for what modern space operations look like. 

The old model relies on operators, escalations, manual processes, and institutional knowledge locked in the heads of a few experts. It does not scale and it does not belong in a modern space company. We know what we want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. 

What This Role Is Not: 

This is not a role for someone who wants to graduate out of technical work. If your ideal week is back-to-back 1:1s, sprint ceremonies, and stakeholder syncs, this is not the right fit. We need a director who writes code, reviews architecture, challenges technical decisions, and earns the team's respect through demonstrated craft and not just tenure or title. 

What You Will Work On: 

Technical Leadership 

• Define and own the technical roadmap for autonomous constellation operations
• Set the architectural direction for the data platform, reliability systems, and automation infrastructure
• Stay hands-on: review code, prototype solutions, and get into the details when it matters
• Establish engineering standards across code quality, system design, testing, and observability, and hold the team to them
• Be the person engineers come to when the problem is genuinely hard

Team Building & Culture 

• Recruit, develop, and retain a team of 6 to 10 world-class reliability and platform engineers
• Set the pace, tone, and ambition for the team and make being on it feel like a privilege
• Create an environment where engineers grow fast, own their work, and ship things they are proud of
• Identify gaps and level up engineers through mentorship and not just management

Operational Transformation 

• Lead the shift from manual, operator-driven processes to fully automated and self-healing operations
• Define and drive toward SLOs, error budgets, and reliability targets for the constellation
• Partner with satellite operations and mission teams to translate pain into software solutions

Cross-Functional Influence 

• Be the technical voice of the team in company-wide conversations about architecture, infrastructure, and platform strategy
• Influence how Spire thinks about automation, data, and AI/ML across the broader engineering organization

Basic Qualifications: 

• 7+ years of software engineering experience, with at least 3 in a technical leadership or staff-level individual contributor role
• Demonstrated track record building and shipping reliable production systems at scale. You have owned things that could not go down.
• Deep technical credibility. Engineers on your teams have respected your judgment and not just your title.
• Experience with SRE principles, reliability engineering, or large-scale automation. You have reduced toil systematically and not just complained about it.
• Strong foundation in Python, distributed systems, data platforms, and cloud infrastructure
• Experience hiring and developing engineers. You know what great looks like and how to find it.
• The communication and influence skills to drive technical decisions across teams you do not directly control

Preferred Qualifications: 

• Experience applying AI/ML or advanced analytics to operational or monitoring problems
• Experience writing performance software in Rust
• Background in space systems, aerospace, or highly constrained real-time environments
• Experience building data lakes, telemetry platforms, or observability infrastructure at scale
• A history of leading teams through technical transformations and not just maintaining the status quo

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. _#LI-MK1

Senior Backend Engineer – Java
Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core.

The Role
We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology.

This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations.

What You’ll Do

• Design and build microservices-based applications using Java 11+ and Spring Boot

• Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services

• Build and manage robust CI/CD pipelines and ensure secure, scalable deployments

• Write comprehensive tests and implement quality-driven development across the stack

• Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement

What We’re Looking For

• Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency

• Deep knowledge of public cloud environments, preferably AWS

• Experience designing cloud-native, microservices, and event-driven architectures

• Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming

• Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices

Bonus Points For

• Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation

• AWS Certified Solutions Architect (Associate or Professional)

• Knowledge of CQRS patterns and performance testing strategies

• Passion for exploring emerging cloud technologies and frameworks

• Experience delivering customer-facing or business-critical applications in finance

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. 

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. 

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. 

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. 

• Continuous Learning:  Your growth, your way - minimum 40 hours of training annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development. 

• Healthcare Access: Convenient online GP services. 
• Extra Perks: Gympass(Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Principal Backend Engineer – Java
Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale.

The Role
We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients.

This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations.

What You’ll Do

• Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot

• Architect distributed microservices and event-driven systems deployed to public cloud (preferably AWS)

• Guide technical decision-making across teams and align solutions to enterprise strategies

• Champion engineering excellence, continuous improvement, and a test-first culture

• Coach developers, shape delivery processes, and influence broader engineering practices across Capco

What We’re Looking For

• Expertise in Java 11/17+, Spring Boot, and AWS-based enterprise cloud solutions

• Proven track record architecting secure, scalable services using microservices and CQRS patterns

• Strong experience in CI/CD pipelines, SQL/NoSQL, Kafka, CloudFormation, and streaming frameworks

• Advanced understanding of system security protocols (e.g., OAuth, IAM, TLS, encryption)

• Leadership capability to manage and mentor teams while driving technology strategy

Bonus Points For

• Contributions to thought leadership, mentoring, or RFPs within consultancy or tech environments

• Hands-on experience with GitLab CI/CD, Cucumber, and Behaviour Driven Design

• AWS Certified Solutions Architect (Associate or Professional)

• History of delivering large-scale customer-facing applications

• Passion for experimenting with new tools and approaches within backend engineering

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. 

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. 

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. 

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. 

• Continuous Learning:  Your growth, your way - minimum 40 hours of training annually. Take your pick; workshops, certifications, e-learning. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development. 

• Healthcare Access: Convenient online GP services. 

• Extra Perks: Gympass(Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-DNI

Engineering Director
Location: Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Shape the Future of Engineering in Financial Services

The Role
As a Engineering Director at Capco, you’ll lead high-performing teams to deliver complex, impactful technology solutions across financial services. You’ll combine deep technical knowledge with strong leadership, guiding engineers to create scalable, innovative, and client-focused products. This is a hands-on leadership role that blends delivery, mentorship, and technical excellence to shape the next generation of digital platforms in banking and finance.

This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations.

What You’ll Do

• Lead, mentor, and inspire cross-functional engineering teams to deliver exceptional software solutions.
• Apply and champion engineering best practices with a focus on quality, performance, and continuous improvement.
• Collaborate with clients and stakeholders to design and deliver transformative technology initiatives.
• Drive innovation through experimentation, leveraging emerging technologies and modern engineering approaches.
• Contribute to Capco’s growing engineering community - sharing knowledge, promoting standards, and fostering collaboration.

What We’re Looking For

• Proven experience leading engineering teams and managing end-to-end software delivery within Financial Services organisations.
• Strong technical background in one or more core stacks (e.g. Java, .NET, or similar) with hands-on coding experience.
• Deep understanding of Cloud technologies and modern DevOps practices.
• Demonstrated success in building scalable systems and delivering complex, high-value applications.
• Experience working in Agile or Scrum environments, driving efficiency and collaboration.
• Excellent communication and stakeholder management skills, with the ability to simplify technical concepts for all audiences.

Bonus Points For

• Experience leading multi-disciplinary teams including Designers, Testers, and Product Owners.
• Background in managing multiple delivery teams across diverse projects or geographies.
• Involvement in pre-sales or producing technical content for pitches and proposals.
• A personal passion for developing people, technology, and process maturity.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick - workshops, certifications, e-learning - your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
Healthcare Access: Convenient online GP services.
Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.

#LI-DNI

Senior Solutions & Enterprise Architect

Location:Glasgow (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

Shape financial services solutions to complex enterprise and customer challenges.

About Capco
Capco is a global leader in technology and business consulting, dedicated to driving digital innovation and transformation in financial services. We’ve partnered with over 200 clients worldwide - from pioneering FinTech's to established global institutions - helping them adapt, compete, and scale in a rapidly evolving industry. With more than 30 offices globally, we combine deep expertise in banking, payments, capital markets, insurance, wealth and asset management, and energy with an agile, inclusive, and entrepreneurial culture.

Role Overview
You will play a pivotal role in helping shape our clients' technology programmes, from designing innovative digital products and services to enterprise-grade platforms leveraging emerging technology. You will lead solution design in pursuit of business vision, working hands-on with engineering teams to translate strategy into reality. You'll also influence broader technology direction through advising on architectural strategy, pattern and standard definition, and promoting effective governance.

You'll create customer-centric solutions while guiding small, impactful teams through complex technical challenges in agile delivery. Finally, you will also contribute to our Technology and Engineering Practice by mentoring junior architects, fostering knowledge sharing across our technical community, and driving commercial value at Capco through delivery excellence and active participation in business development initiatives.

This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations.

Required Experience
To succeed in this role, you should have proven experience in:

• Designing scalable, resilient solution architectures that align with enterprise strategies and business outcomes.
• Working across legacy and modern environments, including at least one major cloud platform (AWS, Google Cloud, or Azure).
• Deploying modern architecture patterns including microservices, APIs, events, sagas, containerisation, and serverless.
• Experience within at least one core Financial Services domain: Capital Markets, Retail Banking, Payments, Insurance or Wealth & Asset Management.
• Translating business requirements into clear, implementable technical designs through personal leadership and working closely with engineering teams.
• Building trusted relationships with senior leadership and influencing key decisions.
• Operating within agile delivery models and modern delivery practices (e.g. SAFe and DevOps).
• Applying recognised architecture frameworks, methods, or techniques (e.g. TOGAF, Domain-Driven Design, or NIST) in a pragmatic way.

While not mandatory, experience in the following areas is beneficial:

• Consulting or client-facing delivery experience in complex environments.
• Supporting pre-sales, proposals, or bid activities alongside senior leaders.
• Designing greenfield or cloud-first solutions within enterprise-scale organisations.
• Contributing to the development or maturation of architecture practices or communities.
• Familiarity with emerging technologies, including AI solutions.
• Certification in relevant frameworks, methodology, or technology (e.g. TOGAF, or AWS).

Why Join Capco?

At Capco, you’ll be part of a collaborative, entrepreneurial, and inclusive culture working with Tier 1 financial services enterprises on impactful and enriching projects. We offer a competitive, people-first benefits package to support your growth as both a technologist and a consultant.

Our benefits include:

• Core benefits: discretionary bonus, competitive pension, health and dental insurance, life insurance, and critical illness cover.
• Mental health: access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-friendly: maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family care: 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday flexibility: 5 weeks of annual leave with the option to buy or sell days.
• Continuous learning: minimum 40 hours of annual training, including workshops, certifications, e-learning, and ongoing business coaching.
• Extra perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, and Cycle to Work scheme.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward. If you need adjustments at any stage, please let us know. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.

We have been informed of recruitment scams targeting the public. Always verify identities before engaging in recruitment communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-DNI

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements 

  •  

    Please apply only if you meet all minimum experience requirements listed above.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.