About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Lead Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot complex issues, guide users, and ensure they unlock the full value of our product.

This is your opportunity to combine technical depth with customer impact—solving real problems, improving how support operates at scale, and shaping the overall customer experience through insights from the field.

Areas of ownership:

• Technical Support & Troubleshooting: Own and resolve customer issues end-to-end, ensuring timely, high-quality responses and sustainable solutions.
• Escalation Management: Act as an escalation point for complex technical challenges, working closely with Product and Engineering to drive resolution.
• Customer Enablement: Guide and educate customers on the effective use of the platform to help them unlock its full potential.
• Process & Quality Improvement: Contribute to improving support processes, documentation, and best practices to enhance efficiency and consistency.
• Knowledge Management: Create and maintain runbooks, troubleshooting guides, and internal resources to scale team knowledge.
• Customer Feedback Loop: Capture and translate customer insights into actionable feedback for Product and Engineering.

Who you are:

• 5–8 years of experience in a customer-facing technical support role, ideally within SaaS or enterprise technology environments
• Strong troubleshooting skills, with the ability to analyze issues and communicate solutions clearly to both technical and non-technical audiences
• Experience working with APIs, logs, and debugging tools
• Structured, data-informed approach to problem solving, using metrics to prioritize and improve outcomes
• Ability to thrive in fast-paced, evolving environments with a high degree of ownership and adaptability
• Strong collaboration skills and experience working cross-functionally with Product, Engineering, and Customer teams
• Experience coaching or mentoring others, contributing to team development

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot issues, guide users, and help ensure they get the most out of the product.

This is your opportunity to build strong technical expertise while making a direct impact, solving real customer problems, improving support processes, and growing into a trusted product expert.

Areas of ownership:

• Technical Support & Issue Resolution: Analyze and resolve customer issues, ensuring timely responses and clear, solution-oriented communication.
• Customer Enablement: Support customers in understanding and effectively using the platform, helping them unlock its full potential.
• Cross-functional Collaboration: Work closely with Customer Success, Product, Engineering, and external partners to resolve issues and improve the customer experience.
• Escalation & Ownership: Take ownership of technical issues end-to-end, escalating when needed and ensuring resolution is driven forward.
• Process & Documentation: Contribute to improving support processes, documentation, and best practices to enhance team efficiency.
• Customer Feedback Loop: Capture and structure customer feedback, sharing insights with Product and Engineering to inform improvements.

Who you are:

• 2–4 years of experience in a customer-facing technical support or similar role, ideally in a SaaS or technology environment
• Strong troubleshooting skills, with the ability to identify root causes and communicate solutions clearly
• Basic experience working with APIs, logs, and debugging tools
• Excellent communication skills, with the ability to explain technical topics to both technical and non-technical audiences
• Strong collaboration mindset and ability to work effectively across teams
• Ability to adapt quickly in a fast-paced, evolving environment
• Structured and solution-oriented approach to problem-solving

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

As a Senior Solutions Engineer (Channel), you will expand SentinelOne’s technical sales presence across ASEAN, Hong Kong, and Taiwan by leading technical enablement, knowledge transfer, and evangelism within the partner community. You will support the full partner sales cycle—including demos, PoCs, and competitive intelligence—while training partners to effectively sell and launch SentinelOne-based solutions. By collaborating with partners, field sales, and internal SE teams, you will align with partner business models to identify and capture high-value opportunities through our cybersecurity platform.

What will you do? 

• Primary responsibilities can be broken into three main facets within the partner community.
• Relationship management
• Technical enablement
• Tech Marketing/sales activities
• Visit local/regional partner offices with regular cadence
• Attend and coordinate offsite social events with partners
• Attend internal sales and sales engineering calls
• Facilitate meetings with SentinelOne field sales and sales engineers and partner resources
• Support sales cycle of SentinelOne products to new partner prospects through demos, POCs, etc.
• Introduce partner sales and technologists to technology
• Deliver roadmap and product updates
• Train for demos and proof-of-concepts (POC)
• Provide regular market updates including competitive intelligence
• Set up regular best practices and how to sessions
• Enable partners to develop, launch and support S1 based Solutions

What Skills and Knowledge Will You Bring?

• Minimum 4 years pre-sales working expertise on one of the following technical topics: Cloud computing (private, public, hybrid) , Endpoint Protection / EDR, OT-IoT, Cloud SIEM solutions, Security Operations, IR, Mobile Security.
• Strong client facing skills (incl. C-level) and a successful track record of engagement management
• Having excellent technical Presentation Skills
• Fluency in English is a requirement for this role and a Second language in Thai, Chinese, and/or Bahasa is an advantage.

Job Title: Manufacturing APS Engineer Analyst
Location: Bayan Lepas, Penang, Malaysia (Hybrid – 50% Office / 50% WFH)
Employment Type: 1-Year Contract (Renewable up to 3 Years)
Openings: 3
Joining: Immediate to 1 Month (up to 2 Months can be considered)

About the Role

We are hiring Manufacturing APS Engineer Analysts for a leading global client in Malaysia. This role is ideal for professionals with experience in Advanced Planning & Scheduling (APS) systems, manufacturing operations, and business systems analysis.

The selected candidates will work closely with cross-functional teams and stakeholders across Germany, China, and Malaysia, supporting planning, scheduling, and operational excellence initiatives.

Key Responsibilities

• Act as a Business Systems Analyst / Systems Owner for APS applications in a manufacturing environment.
• Analyze business and factory production requirements and translate them into system/process improvements.
• Support planning and scheduling operations using APS tools and best practices.
• Coordinate with production, supply chain, engineering, and operational teams to ensure smooth system usage.
• Liaise with global stakeholders across Germany, China, and Malaysia.
• Troubleshoot system/process issues and drive continuous improvement initiatives.
• Ensure alignment between business operations and enterprise manufacturing systems.

Required Skills & Experience

• Experience working with Advanced Planning & Scheduling (APS) systems in manufacturing environments.
• Strong background as a Business Systems Analyst, Functional Analyst, or Systems Owner.
• Good understanding of enterprise manufacturing setups, factory operations, and production planning.
• Strong stakeholder management and business-facing communication skills.
• Excellent English communication (written and verbal).
• Ability to work with multicultural/global teams.

Preferred Skills

• Ability to speak Mandarin (preferred due to regular coordination with China teams).
• Prior experience in semiconductor, electronics, or high-volume manufacturing industries.
• Exposure to SAP / ERP / MES integrated environments is an advantage.

Work Location & Flexibility

• Primary location: Bayan Lepas, Penang.
• Hybrid work model: 50% office / 50% work from home.
• Penang-based candidates may work from Georgetown or Kulim office, with visits to Bayan Lepas office when required.

Preference

• Local Malaysia / Penang-based candidates preferred.

How to Apply

Please share your updated resume to: madhava.mallela@neweratech.com / Shabnambanu.Varshani@NewEraTech.com 

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.
• Leverage AI tools to enhance integration efficiency, automate repetitive tasks, and improve troubleshooting and documentation processes.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background
• Familiarity with AI tools (e.g., ChatGPT, GitHub Copilot) to support coding, debugging, and productivity in technical workflows.

About us

We are looking for a skilled Adobe Experience Manager (AEM) Developer to join our digital team in Malaysia. The ideal candidate will have hands-on experience in designing, developing, and maintaining websites and web applications using AEM. You will collaborate with UI/UX designers and backend developers to deliver seamless digital experiences.

YOU WILL HAVE THE OPPORTUNITY TO:

• Develop and maintain web applications using Adobe Experience Manager.
• Customize AEM components, templates, workflows, and digital assets.
• Integrate AEM with other marketing platforms and back-end systems (e.g., APIs, CRMs, DAMs).
• Optimize website performance, SEO, and usability using AEM tools.
• Troubleshoot and resolve issues related to AEM infrastructure and deployment.
• Follow best practices in coding, testing, and DevOps for AEM projects.
• Collaborate with cross-functional teams (QA, DevOps, Designers, Business Analysts) to ensure timely delivery.
• Participate in code reviews and knowledge sharing sessions.

JOB SKILLS & REQUIREMENTS

Must‑haves

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 4 years of experience in AEM development.
• Proficient in Java, JCR, Sling, OSGi, HTL (Sightly), JSP, and Apache Felix.
• Familiar with frontend technologies: HTML5, CSS3, JavaScript, jQuery, React or Angular (optional).
• Experience with AEM tools: CRXDE, Maven, Dispatcher, Adobe Target/Analytics (plus).
• Knowledge of CI/CD pipelines, Git, Jenkins, and Agile/Scrum methodologies.
• Good communication and teamwork skills.

Preferred Qualifications:

• Adobe Certified AEM Developer (nice to have).
• Experience with Adobe Marketing Cloud integrations.
• Exposure to multi-language or multi-site AEM implementations.
  
  WHO YOU ARE
  • Customer‑centric – you begin with end‑user empathy and back decisions with data and real‑world insight.
  • Pragmatic engineer – you balance elegance with delivery timelines, choosing the right level of abstraction for each job.
  • Collaborative communicator – you thrive in distributed, multicultural teams, giving and receiving feedback with respect.
  • Problem‑solver – you decompose complex challenges, propose viable options, and make sound trade‑offs under pressure.
  • Quality champion – you hold yourself and others to high standards for readability, performance, security, and scalability.
  • Continuous learner – you actively explore technologies outside your comfort zone and share knowledge through demos, docs, and mentoring.
  • Adaptable – comfortable with shifting priorities and able to pivot quickly in a high‑growth, consultative environment.Familiarity with cloud platforms (AWS/Azure) or AEM as a Cloud Service.
    
    

  WHAT DOES APPNOVATION HAVE TO OFFER?

  At Appnovation, our development teams are collaborative, friendly, and open, providing varied work experiences. We encourage both professional and personal development! Here are a few more reasons why you should apply:

  Work-life balance

  Opportunities for personal and professional growth

  Health benefits package

  Mental health support

  Personal days off

  Fertility and menopause leave

  Fitness allowance

  Diversity, Equity, and Inclusion initiatives

  And much more..
  

The Design Engineer will play a critical role in ensuring the mechanical, plumbing, and sanitary systems are designed efficiently, compliant with standards, and coordinated across multiple disciplines in mission-critical / large MEP projects. The ideal candidate is hands-on, technically strong, and collaborative, with experience in data centre or high-availability projects, capable of supporting both design and operational readiness for projects in the APAC region.

1. Job Purpose

The Mechanical Design Engineer, APAC will be responsible for the design, review, and coordination of mechanical, plumbing, and sanitary systems for data centres. The role ensures that all designs meet engineering standards, client requirements, regulatory codes, and operational reliability.

The incumbent will work closely with project managers, operations, and construction teams to support engineering excellence, constructability, and commissioning readiness, while ensuring integration with other disciplines and critical systems.

2. Key Roles & Responsibilities

Design & Technical Responsibilities

• Prepare detailed design drawings, specifications, and calculations for (HVAC, chillers, CRAH/CRAC/FWU, pumps, fire protection, plumbing, sanitary).
• Perform load calculations, ductwork/piping sizing, and system simulations for efficiency and reliability.
• Ensure design compliance with local codes international standards (Uptime Tier, TIA, NFPA, IEC etc), and client requirements.
• Collaborate with civil and structural engineers to ensure integrated designs.
• Support selection of mechanical equipment and system components based on design, budget, and operational requirements.

Coordination & Collaboration

• Coordinate design efforts with project managers, contractors, vendors, and consultants to ensure alignment with project objectives.
• Conduct design review meetings, page turn and resolve technical conflicts between disciplines.
• Provide technical guidance to junior engineers and support cross-disciplinary integration.

Quality, Compliance & Documentation

• Prepare and maintain engineering documentation including design reports, design calculations, MEP schematics, and as-built drawings.
• Conduct site work inspection on design deliverables to ensure accuracy and adherence to standards.
• Support compliance audits and design verification reviews.

Support Construction & Commissioning

• Provide design support during construction, installation, and commissioning phases.
• Assist, support in Testing & Commissioning (T&C), including troubleshooting of MEP&S systems.
• Ensure seamless handover of engineering documentation to operations and maintenance teams.

1. Core Job Functions & Competencies

1. Requirements

Education & Certifications:

• Bachelor’s Degree in Mechanical, Building Services Engineering.
• Professional certifications such as PMP, ATD, IPM, or other relevant MEP design certifications are advantageous.

Experience:

• Minimum 6–10 years in MEP&S design for data centres, or high-technology projects.
• Hands-on experience with HVAC, chillers, CRAH/CRAC/FWU, fire protection, plumbing, and sanitary systems.
• Knowledge of Uptime Tier/TIA standards, NFPA, IEC, ANSI/TIA, ISO, and local codes.
• Experience coordinating with contractors, consultants, and clients during design and construction.

Technical Skills:

• Proficiency in AutoCAD, Revit MEP, BIM, and other design tools.
• Ability to conduct system load calculations, energy simulations, and performance analyses.
• Familiarity with BMS, SCADA, and monitoring systems

Soft Skills & Leadership:

• Strong communication, collaboration, and problem-solving skills.
• Ability to manage multiple design tasks across projects simultaneously.
• Detail-oriented with strong organizational skills.
• Fluency in English; Bahasa Indonesia preferred.

1. Key Competencies

• Design Excellence: Develop accurate, efficient, and code-compliant MEP&S designs.
• Project Coordination: Collaborate effectively across disciplines to ensure integrated engineering solutions.
• Technical Judgement: Assess design options and make informed engineering decisions.
• Compliance: Ensure designs meet regulatory, safety, and corporate standards.
• Construction Support: Translate design intent into buildable solutions; support testing and commissioning.
• Documentation & Reporting: Maintain comprehensive and accurate technical records.

1. Employment Terms

• Work Location: Cyberjaya, West Malaysia (primary), with travel (20-40%) to vendors/factories/sites where applicable.
• Work Schedule: Monday–Friday, with site supervision & inspection, site testing and commissioning support.

Role Summary

KINESSO is currently seeking a highly motivated, detail-oriented Senior Data Engineer to fill an immediate need. This individual will work with the technical team and internal clients to understand and analyze requirements to build and support data initiatives. The candidate will have experience designing and developing highly scalable data solutions with a strong understanding of the Data Engineering operating environments. This role requires an individual who has a passion for technology and media and is looking to apply this to further their experience in real-world business scenarios.

Key Responsibilities

• Guide and drive discussions, support decision-making in processes and solutions, and mentor in discussions.
• Oversee and deliver complex core practice tasks and guide others effectively.
• Develop and advocate for new best practices and optimize existing processes.
• Take ownership of documentation for assigned areas, ensuring completeness, consistency, and clarity.
• Champion compliance and standards, drive adherence, and resolve issues.
• Drive and support team collaboration by coordinating efforts and fostering strong team dynamics.
• Work closely with technical leads to ensure alignment on goals and technical solutions.
• Mentor and develop mid-level and junior engineers, providing technical guidance.

Requirements

• Bachelor’s degree in computer science
• 5-7 years of progressive software engineering experience
• 5+ years of experience with Python, JavaScript and SQL
• 5+ years of experience with AWS cloud ecosystem
• 5+ years of experience with any MPP database technology
• 3+ years of experience with big data processing frameworks
• Experience with agile methodologies is highly desirable
• Experience in the modern data stack is highly desirable:
  • Warehouse/Lakehouse: Snowflake, Databricks, AWS Redshift
  • Orchestration/Pipelines: Airflow, Dagster, Kestra
  • Transformation/Modelling: DBT, Star Schema, Data Vault
  • Observability/Analytics: DataDog, Tableau, AWS QuickSight
  • CI/CD: Jenkins, GitHub, Terraform, Docker, Kubernetes
• Exposure to AI/ML concepts
• Proficient in managing time, prioritizing tasks, and meeting deadlines
• Drive team collaboration, align team goals, and maintain a positive team dynamic
• Excel in hybrid working environments, fostering team collaboration across diverse settings
• Strong communicator, adept at influencing decisions, and mentoring
• Experienced in data privacy, security, and compliance standards
• Able to stay ahead of the curve with new and emerging technologies
• Experience in ad tech is a strong plus

Personal Attributes

• Proficient in English as a first language – both verbal & written
• Excellent communication skills with the ability to effectively interact with non-technical users.
• The ability to consistently deliver solid, successful solutions in short development cycles.
• A strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems.
• Result driven, high enthusiasm and can work well with others.
• Strong desire to learn new things and pass knowledge acquired onto others.
• Able to manage own hours and work with a remote team environment.

About Us 

Kinesso, the Marketing Engine of IPG, is focused on creating data-driven solutions through enhanced or newly created products and services, maximizing the impact of traditional and addressable media. Kinesso’s core principle is to drive smarter business decisions and better outcomes for clients using our suite of data and technology services. 

Powered by Acxiom, IPG’s foundational data and technology layer, the company will provide comprehensive data-driven marketing capabilities to clients, as well as act as a trusted data management partner to brands. 

Designed for flexibility and speed, Kinesso’ offerings are structured to improve media and marketing performance with an emphasis on accuracy, agility and effectiveness. Our open architecture approach is powered with the right combination of creative and data, activated with flexibility and measured with precision. 

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Title: Systems Engineer

EdgeConneX is seeking a skilled and motivated Systems Engineer to support the global enterprise infrastructure. The candidate will play a critical role in deploying, managing and supporting our global virtual and physical server infrastructure, as well as assisting with the configuration and troubleshooting of our network infrastructure. This role requires a self-motivated & proactive individual with a strong technical background and excellent problem-solving skills.  This position is based in Singapore at our corporate office, but can be flexible to one day per week remote.  This position could also require as much as 10-20% travel regionally within APAC to support critical issues.

Primary Responsibilities

• Deploy, configure, and maintain physical and virtual server environments (VMware ESXi, vSAN, and SAN).
• Monitor and optimize infrastructure performance to ensure reliability and high availability.
• Administer enterprise storage systems, including SAN, NAS, and vSAN environments.
• Troubleshoot and resolve issues across compute, storage, and networking systems.
• Perform routine maintenance, updates, and patching of systems to ensure security and stability.
• Manage and configure Cisco network switches in support of server and storage connectivity.
• Deploy, maintain, and troubleshoot virtual machines and guest operating systems including Windows Server, Ubuntu, CentOS, and Red Hat Linux.
• Collaborate with the IT team to design and implement network solutions.
• Provide technical support and guidance to end-users and other IT staff as it related to our enterprise networks.
• Document system configurations, procedures, and troubleshooting steps.
• Provide day-to-day operational support of back-end infrastructure (physical, virtual compute and network)
• Assist in updating network design documentation and schematic diagrams
• Participate in on-call rotation, ensuring uptime of critical servers, networks, and applications.

Knowledge, Skills & Abilities:

• Strong problem-solving skills and a proactive approach to infrastructure management.
• Excellent communication skills and ability to work both independently and in a team setting.
• Ability to prioritize and manage multiple projects/responsibilities/tickets.
• Ability and willingness to create (project) documentation with diagrams to be used for cross-training purposes.
• Excellent planning and organizational skills with the ability to understand the long-term “big picture”.
• Good technical writing skills and strong attention to details

Requirements:

• Bachelor’s Degree in Computer Science or a technical related field.
• 4+ years of professional experience in systems engineering and/or administration
• Strong hands-on experience with VMware vSphere (ESXi, vCenter).
• Foundation in SAN, NAS, and vSAN technologies.
• Familiarity with scripting (Powershell, bash, etc.)
• 1+ years professional experience with Cisco switch configuration and troubleshooting.
• Proficiency in administering Windows and/or Linux server environments.
• Candidates who have worked inside a hyperscale data center are highly encouraged to apply
• Candidates who possess VMware certifications (VCP or higher) are also highly encouraged to apply
• Candidates with experience with backup and disaster recovery solutions are also highly encouraged to apply
• Candidates who have Azure experience would really make a candidate stand out.

Verification of employment with previous employers may be part of the recruitment process to ascertain that the candidate’s work history and qualifications are accurate and align with the requirements of the role. 

About MariaDB

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout, MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Sales Engineer position serves a critical role in driving successful deal closure and future growth in the Asia Pacific, in close collaboration with sales. Our ideal candidate will have subject matter experience presenting the MariaDB portfolio, including its in-memory compute platform, designing and driving solutions to address clients' data and database-centric business challenges in their organization. He or she needs to possess domain knowledge and maintain flexibility to successfully contribute to the seamless execution of multiple sales cycles.  

This role will be involved in creating SOWs with the help of the technical team, and will support development and prep for presentations, web conferences, white papers, workflows, and RFP/RFI's. If you have the technical sophistication, proven mastery in a database-centric solution engineer role, and an appetite for a dynamic role in a startup environment, we'd love to speak with you.

Responsibilities

• Work directly with customers, partners and sales leadership to bring deals to fruition. (This is a role for someone with a bias for action, ready to roll up their sleeves!)
• The following are sales engineering-related best practices.
  • Leverage your high level of sales acumen and enterprise technology expertise on a daily basis.
  • Partner closely with the global sales organization to prioritize resources that put us in the best position to meet our targets.
  • GTM: Reaching, assessing client pain-points and needs, and following through with the best solutions.
  • Successfully manage stakeholders at all levels, CIOs / CTOs / CXOs, DBAs, and
  • Experience across channel sales from ISVs to vendors and consultancies.
  • Travel, when needed, to support sales efforts and help grow the scope of opportunities, engineer tangible solutions for customers, and assist in driving deal closures.
• Travel to man a booth at conferences when needed.

Qualifications

• 8 to 10 years of hands-on Senior Sales Engineer Experience
• Strong Database or Database Architecture skills (MariaDB or MySQL strongly preferred, with a good knowledge of Oracle and Microsoft SQL Server).
• In-memory compute platform skills, such as Redis and Apache Ignite, are desirable
• A working understanding of other databases and open-source technologies.
• Experience working on complex customer PoC engagements.
• Experience collaborating with customer success and field teams in customer orientation efforts.
• The ability and willingness to travel as needed, along with working off-hours when required.
• The ideal candidate will have excellent communication skills and be highly organized.
• Very strong troubleshooting and problem-solving skills.
• Fundamental knowledge of programming languages, web stack technologies, Linux, AI development, etc.
• Experience working 100% remotely with regional travel as required.
• Bachelor's or Master's degree in a related field
• English fluency, both verbally and in writing, is mandatory; additional regional language skills are preferred
• Flexibility to travel up to 40% of the time (valid passport required).

Bonus Experience and Skills

• Experience with pre-sales in an open-source software environment
• Experience with pre-sales in a SaaS or managed services environment
• Cloud engineering / public cloud experience
• Kubernetes and Java skills
• History of public speaking and writing (blogs and articles)

Location - Remote – Malaysia

Travel - Valid passport required & willingness to travel up to 40%

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-calibre colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

#LI-CS1

Title: Senior Data Center Facility Engineer (Cyberjaya, Malaysia)

In close consultation with Data Center management, the Senior Field Engineer will contribute to the maintenance of the technical installations and infrastructure on the Data Centers of EdgeConneX. This position will be based onsite in Cyberjaya, Malaysia, and report to the Data Center Facility Manager.

 Primary Responsibilities

• Responsible for ensuring the safe, effective, and efficient delivery of planned maintenance, that meets all EdgeConneX standards and procedures, by leveraging competent contractor/vendor resources with attention to quality.
• Plans and implements customer requested work in a timely manner. Ensures that the customer and company management are informed on the status and details of the work.
• During normal working hours, responds to alarms, critical situations, and emergencies in a proper and timely manner. Responsible for communicating in a calm and clear manner and in accordance with the emergency response plan.
• Ensures that company management is fully informed and briefed on all planned and corrective work occurring in the Data Center.
• In concert with the operations:
  • Plans work on equipment according to Planned Preventive Maintenance Schedule, including roadmap to be approved by Manager of Operations and/or Nominated person in control of an electrical installation.
  • Prepares detailed Method of Procedure to be approved by Operations Manager and/or nominated person in control of an electrical installation.
  • Organizes all testing of mission critical equipment on the site.
  • Responsible for ensuring that all work being done by contractors/vendors is logged in EdgeConneX systems and is in accordance with the approved Method of Procedure
  • Responsible for ensuring that all work being done by contractors/vendors is completed per MOP, systems is functioning, and workplace is clean.
• Will take initiative to ensure that quality and efficiency standards are raised for all the equipment in the Data Center. This includes finding ways to delivery cost savings to EdgeConneX without sacrificing quality.
• Provide technical leadership during incidents and troubleshooting.
• Train new hires on DC installations and operations maintenance and standards, customers service delivery.
• Finds ways to increase energy efficiency without sacrificing continuity or uptime of the site.
• Administers in a correct and timely manner all executed work in accordance with all process and Procedures.
• Works effectively and efficiently with others inside the organization.
• In Emergencies, is responsible for the timely response to ensure safety and operational continuity on site.
• Is constantly monitoring works on site to ensure that safety standards are met
• This job requires 24/7 on-call support.

Knowledge, Skills & Abilities

• Fluent in English and Bahasa Indonesia.
• Ability to be at the data center location within 30 minutes of being called in for emergencies.
• Strong technical knowledge and operational experience of Mechanical and Electrical systems in use in the Data Center environment including transformers, generators, switchgear, UPS systems, ATS & STS units, RPP units, chillers, CRAC/CRAH units and fire systems.
• Strong technical knowledge of HVAC principles and operations.
• Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
• Superb ability to prioritize and manage multiple projects/responsibilities.
• Superb ability to meet committed timelines, leveraging assistance/input from peers.
• Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
• Strong attention to detail.
• Strong leadership skills.

Experience/Education

• Education level complied with Local standards minimal a M&E or related technical education at Degree Level at minimum.
• Relevant M&E training/education
• Past Safety Completed for Operational Supervisors
• 4+ years of relevant work experience in a data center or other mission critical environment.
• 2+ years of supervisory/lead experience in MEP or a related field, preferably within a data center

About Us

As  part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Curlec by Razorpay has received an acquiring license by Bank Negara and is a registered member of Paynet. The Malaysia market presents a unique opportunity for Curlec by Razorpay due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We also live in Singapore with plans of expansion to Thailand, Indonesia and the rest of SEA.

NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants.
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and merchants.
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards.
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs.
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background.
  
  

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

About the Role

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products.

Roles and Responsibilities

• Product Expertise: Develop in-depth knowledge of Razorpay’s Curlec products, with a strong focus on their technical aspects.
• Customer Success & Retention: Deliver a white-glove service experience, ensuring merchants gain maximum value from Razorpay Curlec’s offerings.
• Merchant Management: Act as the dedicated point of contact for key merchants, ensuring smooth onboarding, technical stability, and ongoing support.
• Technical Advisory: Provide deep technical expertise on Razorpay’s products, guiding merchants on best practices, integration improvements, and optimization strategies.
• Issue Resolution & Escalations: Proactively monitor merchant transactions, identify anomalies, troubleshoot issues, and collaborate with Engineering/Product teams to resolve escalations.
• Proactive Monitoring & Optimization: Analyze payment trends, identify potential failure points, and implement solutions to improve success rates and performance.
• Stakeholder Collaboration: Work closely with Product, Engineering, and Support teams to influence roadmap decisions based on merchant feedback and technical insights.
• Strategic Guidance: Educate merchants on Razorpay’s latest features, compliance updates, and industry best practices to enhance their payment experience.
• Documentation & Process Improvement: Maintain detailed documentation, create knowledge bases, and contribute to process enhancements to improve merchant efficiency.

Requirements and Qualification

• Bachelor’s degree in Computer Science or equivalent experience.
• 3+ years of work experience as a technical consultant, software engineer, support engineer or partner/sales engineer.
• Preferred experience in Account Management, Customer Success, or SaaS product.
• Technical Expertise: Understanding of APIs, webhooks, SDKs, payment gateways, and banking/payment flows.
• Problem-Solving: Strong analytical skills to diagnose and troubleshoot technical issues effectively.
• Stakeholder Management: Ability to manage relationships with merchants, internal teams, and external partners.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in simple terms.
• Project Management: Experience in handling multiple accounts, prioritizing tasks, and driving resolutions within tight timelines.
• Preferred Experience: Exposure to fintech, banking, or payments industry is a plus.
• Language Proficiency (Added Advantage): Proficiency in Chinese (Mandarin/Cantonese) is a plus

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.    

As the global standard for process intelligence and automation, we’re trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.   

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.   

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our developers are process experts, creating the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious, and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.  

About the Role: 

In this role, you’ll be responsible for designing and implementing robust full stack solutions using modern web technologies, with a strong emphasis on scalable, maintainable code. You’ll contribute to the continuous improvement of our platforms by driving best practices in code quality, testing, automation, and performance optimization. This is a great opportunity to work on impactful systems that enhance workflow automation and significantly improve business efficiency for hundreds of thousands of users.   

Your contribution will be: 

• Code with Purpose: You design and implement complex features with clean, efficient, and scalable code, acting as a primary resource for maintaining and enhancing critical systems.  
• Technical Problem-Solver: You dive into the details, resolving challenges head-on and delivering practical, hands-on solutions that drive results.  
• Team Knowledge Sharer: Beyond excelling in your technology stack, you embrace new tools quickly and share insights to uplift the team’s technical capabilities and productivity.  
• Collaborative Coder: You actively participate in code reviews, offering actionable feedback and collaborating on technical approaches to deliver the best outcomes.  
• Proactive Contributor: You’re deeply involved in daily team ceremonies, like stand-ups, sprint planning, and retrospectives, and consistently provide updates and seek input when needed.  
• Focused on Delivery: Known for getting things done, you balance writing quality code with the practicalities of shipping it efficiently, ensuring the team’s goals are met. 
• Lead & Share Knowledge – Stay ahead of the curve with emerging technologies and mentor teammates, boosting overall team efficiency and expertise. 

To be successful, we think you need: 

• Proven Experience: 7+ years in software engineering, with a strong track record of delivering clean, high-quality code.  
• Technical Expertise: Proficient in full stack development with experience in front-end frameworks like React, back-end development using C#, .NET 6/above, and Cloud technologies like Azure, CosmosDB, Kafka etc.
• Effective Communicator: Excellent communication skills to collaborate across teams and lead impactful engineering conversations.  
• Technical Leadership: Ability to guide technical discussions, drive decisions, and mentor peers when needed.  

What’s in it for you?  

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including  

• Global Gratitude and Recharge Days 
• Hybrid working model 
• Flexible, paid time off policy 
• Employee wellness programs and counseling resources 
• Meaningful peer recognition and awards 
• Paid parental leave 
• Invention/patenting assistance 
• Community impact, paid volunteer time, and opportunities 
• Intercultural learning and celebration 
• Multiple tools through which to learn and grow, and an incredible global community  

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.

Who We Are:

Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate with modern gamers, offering unique narratives and immersive gameplay.

What We Need:

We are looking for a Software Engineer to join our team and contribute to the development of web-based and game-related applications. You will work with modern technologies to create seamless gaming experiences, from backend infrastructure to interactive front-end features. This is an opportunity to work in an exciting, fast-paced environment where you can take ownership of projects and see your work impact the gaming world.

Key Responsibilities:

• Develop and maintain gaming-related web applications using modern frameworks like Ruby on Rails, C# .NET

• Write and optimize code in JavaScript and Python to support game-related services.

• Utilize Git for version control and collaborate with other developers to create high-quality products.

• Manage dependencies and libraries using NPM, PIP, and Ruby Gems.

• Work with SQL and NoSQL databases (MongoDB, MySQL, MSSQL) to store and manage game data efficiently.

• Develop and maintain ReactJS applications for game UI components and player engagement platforms.

• Collaborate with game designers, developers, and product managers to create interactive and engaging gaming solutions.

Who We Think Will Be A Great Fit:

• Minimum 3 years of relevant experience with Ruby on Rails is a must

• Experience with at least one of these web development frameworks (Ruby on Rails, C# .NET).

• Proficiency in JavaScript and Python for game-related scripting and web application development.

• Strong understanding of Git and version control workflows.

• Familiarity with package management tools like NPM, PIP, and Ruby Gems.

• Knowledge of SQL and NoSQL databases is a plus (MongoDB, MySQL, MSSQL).

• Experience with ReactJS or other JavaScript frameworks is a bonus.

• Background in game development or experience building gaming-related applications.

Bonus Points

You have passion in game development and are eager to learn.

You are ambitious and wanna be a part of a growing startup.

You take ownership of your work and you take pride in the products you build.

You don't care about big company politics, you care about building high quality products.

You are interested in games and want to know what's powering this billion dollar industry

About Nintex:

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the role: 

In this role, you’ll work on one of the premier apps on the Salesforce AppExchange. You’ll work with the latest Salesforce features and capabilities, shaping solutions that drive business efficiency and streamline document automation for hundreds of thousands of users. 

As a Salesforce Developer, you'll play a key role in building scalable, high-performing solutions while driving best practices across the team. Your expertise will help shape our Salesforce ecosystem, making a direct impact on our business and customers.

What you'll do: 

• Architect & Innovate - Design and implement scalable solutions, making clear, well-reasoned technical decisions. Your insights will shape our Salesforce environment.
• Lead & Share Knowledge - Stay ahead of the curve with emerging technologies and mentor teammates, boosting overall team efficiency and expertise.
• Own & Optimize - Implement complex features, maintain critical systems, and continuously improve existing functionality.
• Influence & Collaborate - Be a go-to resource for technical leadership, guiding the team through challenges and fostering a culture of learning.
• Engage & Communicate - Participate in team ceremonies (standups, planning, retros, and demos), keeping stakeholders informed and aligned.

What you'll bring: 

• Apex Mastery - Proficient in writing clean, efficient Apex classes, triggers, batch jobs, and scheduled processes.
• Lightning Web Components (LWC) - Strong expertise in building modular, high-performance UI components.
• Development - Strong proficiency in C#/.NET or any other OOP languages. 
• API Integration - Experience working with Salesforce REST/SOAP APIs, callouts, and connected apps.
• Salesforce DevOps & CI/CD - Hands-on experience with Git, deployment pipelines, and DevOps best practices.
• Unit Testing - Commitment to writing robust test classes with 75%+ code coverage.
• Legacy Support - Familiarity with Aura and Visualforce to maintain or enhance existing components.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Technical Services Engineer, you will build a deep understanding of impact.com’s technology and platform capabilities, supporting clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support. You will design, implement, and support technical solutions across our SaaS platform, helping ensure reliability, scalability, and long-term success.

Working closely with Onboarding, Client Success, Product, Engineering, and other internal teams, you will partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices. In this role, you will sit at the center of the technical challenges impacting our client base, using your expertise to diagnose issues, drive resolutions, and continuously improve the client experience after go-live.

What You'll Do:

• Develop and maintain a deep understanding of impact.com’s products, platform capabilities, and enhancements, while staying current with relevant industry trends.
• Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance.
• Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support.
• Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
• Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment.
• Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders.
• Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams.
• Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization.

What You Bring:

• Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience.
• Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity.
• Strong understanding of the design, implementation, and support of client solutions on SaaS platforms.
• Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools.
• Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable.
• Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus.
• Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges.
• Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.
• A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.
• Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybrid_CapeTown

We are working with a decentralised exchange which looks to innovate on providing the best of CEXs and DEXs, focusing on building a safe, simple and scalable platform for trading. They differentiate themselves by offering institutional level systems and support whilst remaining on-chain and decentralised.

We are in search of a Security Engineer to join their vibrant team, where you will play a crucial role in pinpointing risks across the organisation. Collaborating with each team, you will focus on identifying, alerting, mitigating, and preventing risks. This role offers you the chance to contribute to shaping, constructing, and pioneering security solutions in a swiftly evolving industry.

What you’ll be doing:

• Architecting, implementing, and managing comprehensive security solutions.
• Establish and enforce security policies, standards, and guidelines that comply with industry regulations and best practices.
• Participate in penetration testing and purple teaming with ongoing or new projects to ensure their security posture is at a high level.
• Monitor and respond to security incidents, ensuring quick resolution.
• Build automation and leverage security frameworks with engineers that are able to improve security and reduce friction.
• Take part in critical discussion topics, with the ability to challenge decisions and the status quo; we take collaboration and feedback seriously, believing it is one of the foundational principles of a great team.

What we’re looking for:

• Strong Information Security (InfoSec) skills, with proven experience in application security or a relevant field.
• Hands-on experience of developing, engineering, or architecting within a public cloud environment.
• Experience with engineering, using infrastructure-as-code (such as Terraform and Ansible).
• Experience with performing threat modelling exercises or a very good understanding of the methodology and ability to assess a project's risk.
• Understanding of container and DevSecOps concepts (we use DefectDojo) with CI/CD experience.
• Familiarity with blockchain technology and cryptocurrency trading platforms.

Bonus Points:

• Professional certifications such as OSCP, CISSP, CDP & CMTP.
• Experience with IT security frameworks such as SOC 2 and ISO 27001.

#LI-REMOTE