Role 

We are looking for a seasoned Account Executive, Enterprise to join our Sales team. This is a fully remote role in Malaysia, reporting to the Regional Sales Director.

As an Account Executive - Enterprise, you will be the driving force behind Zscaler’s growth within the Public sector. You will act as a strategic consultant, helping key decision-makers navigate complex security challenges and realize the value of a zero-trust architecture. This is an emerging market contractor role where you will be responsible for empowering major public institutions to modernize their digital infrastructure through our industry-leading cloud security platform.

What You’ll Do (Role Expectations)

• Solve Real-World Problems: Deeply understand customer pain points and articulate Zscaler’s unique value proposition to provide transformative solutions
• Educate & Inspire: Lead with a visionary approach, educating C-level executives and key stakeholders on how our technology can future-proof their organizations
• Strategize for Success: Develop and execute a comprehensive territory plan encompassing account coverage, target prospects, partner alignment, and targeted marketing campaigns
• Master the Craft: Apply world-class sales methodologies to consistently overachieve on quarterly and annual revenue targets
• Collaborate for Impact: Partner closely with Sales Engineers to demonstrate both the technical superiority and the tangible business value of Zscaler

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action and you navigate seamlessly between high-level strategy and hands-on execution.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
• You are a positive force. You approach hard problems with constructive energy and a "can-do" spirit that inspires your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive, delivering high-impact results quickly.
• You think at scale. You connect your day-to-day work to the larger company mission and build processes designed to support a global, high-growth organization.

What We’re Looking for (Minimum Qualifications)

• Prior extensive experience selling specifically into the Public sector in Malaysia.
• Professional experience in Sales with a consistent history of managing and exceeding a revenue quota
• Progressive experience engaging with and selling to C-Level executives and Senior Government Officials.
• Bachelor’s degree in Business or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Deep experience selling Security, SaaS, or Software solutions
• A proven ability to work with Channel partners to co-develop pipeline, create joint plans, and lead opportunities to closure

#LI-Remote 

#LI-LK2

Job Summary

The Technical (Data Centre Design) Program Manager will oversee the end-to-end delivery of data centre projects, including design review, construction, commissioning, and operational handover. This role ensures that all MEP engineering, construction, and operational requirements are met on time, within budget, and according to quality and compliance standards.

The position involves close coordination with multi-disciplinary teams — mechanical electrical, plumbing (MEP), civil, electrical, IT infrastructure, security and operations — to deliver hyperscale, colocation, and enterprise data centres.

This role is ideal for candidates with strong mechanical and electrical expertise, hands-on experience in hyperscale and Tier III+ data centres, and proven project management leadership.  This position can be based in Cyberjaya or Johor as a hybrid onsite structure is needed, and will require at least 30% travel to the other site and other regional travel when key meetings or coverage is needed.

 Key Roles & Responsibilities

1. Project Management & Execution

• Lead full project lifecycle: planning, design, procurement, construction, commissioning, energization, and handover.
  Develop, monitor, and maintain master project schedules, budgets, and resource plans.
  • Establish project governance framework, reporting cadence, and executive dashboards.
  • Identify project risks, maintain risk registers, implement mitigation strategies, and escalate critical issues.
  • Manage contract administration, variation orders (VO), claims assessment, and commercial negotiations.
  • Ensure contractor compliance with contractual milestones, performance guarantees, and LD provisions.
  • Support procurement strategy including evaluation of EPC / D&B / CM delivery models.
  • Manage long-lead equipment procurement (transformers, generators, UPS, chillers) including FAT oversight.
  • Prepare and present progress reports, KPIs, cost forecasts, and milestone updates to senior management and stakeholders.

       2. Engineering & Technical Oversight

• Review, approve, and coordinate technical designs: electrical, mechanical, HVAC, fire protection, security, and IT infrastructure.
  Validate system redundancy (N+1, N+2, 2N, 2N+1) and operational reliability requirements.
  • Ensure compliance with local regulations, utility requirements, and international standards (Uptime Tier III/IV, NFPA, IEC, TIA, ISO).
  • Coordinate with utility providers (e.g., TNB or regional utilities) for grid interconnection, energization, and regulatory approvals.
  • Oversee HV/MV infrastructure delivery, protection coordination, and energization strategy.
  • Supervise Testing & Commissioning (Level 1–5) including IST, FMEA validation, black building tests, and reliability verification.
  • Review power system studies (short circuit, load flow, arc flash) and reliability analysis.
  • Oversee vendor, contractor, and consultant performance to meet technical specifications and project objectives.

         3. Team Leadership & Stakeholder Management

• Monitor CAPEX budgets, cost forecasts, and financial controls.
  Track procurement schedules and mitigate supply chain risks.
  • Review progress payment certifications and contractor claims.
  • Ensure performance bond, insurance (CAR/EAR), and risk transfer compliance.
  • Participate in tender evaluations and contract award recommendations.

       4.Team Leadership & stakeholder management

• Lead multi-disciplinary project teams, contractors, consultants, and internal engineers.
  Act as primary interface between clients, suppliers, utility authorities, and internal teams.
  • Mentor junior engineers and project staff, fostering knowledge transfer and operational excellence.
  • Ensure seamless communication and coordination across all stakeholders.
  • Support Director of Engineering in strategic planning and executive reporting.

         5. Compliance, quality & safety

• Enforce adherence to engineering standards, corporate governance, and safety regulations.
  Conduct QA/QC inspections to validate system installation and workmanship.
  • Support environmental, health, and safety (EHS) initiatives.
  • Ensure environmental permits and statutory compliance are maintained throughout project lifecycle.

      6.Operation and Handover

• Facilitate smooth transition to operations including as-built documentation, SOPs, MOPs, EOPs, and asset registers.
  Ensure operational readiness, maintainability, and uptime SLA compliance.
  • Support training of O&M teams and post-handover stabilization.
  • Validate performance metrics including PUE, WUE, and system reliability KPIs.

Job Functions & Competencies

Key Requirements

Education & Certifications:

• Bachelor’s degree in Electrical, Mechanical, or Building Services Engineering.
• Preferred: CDCP, PMP, ATD (Accredited Tier Designer)

Experience:

• Minimum 10 years in data centre construction, commissioning, or hyperscale infrastructure projects.
• Experience with 275kV grid intake and campus-scale developments preferred.
• Proven delivery of large-scale Tier III+ or hyperscale DCs (50 MW+) in South East Asia.
• Hands-on experience with critical systems: chillers, CRAH/CRAC, UPS, generators, LV/MV electrical distribution, BMS/SCADA, fire protection systems.
• Experience managing EPC / D&B contractors and complex stakeholder environments.

Technical Skills:

• Knowledge of electrical, mechanical, sanitary, plumbing, HVAC systems, IT infrastructure, security system
• Familiarity with Uptime, TIA, NFPA, IEC, ISO standards.
• Experience in project management tools: Primavera P6, MS Project, or equivalent.

Soft Skills & Leadership:

• Excellent leadership, team coordination, and stakeholder management.
• Effective communication, negotiation, and problem-solving under tight deadlines.
• Strong decision-making under tight deadlines and high-pressure environments.
• Fluent in English; native language preferred.

 Key Competencies

• Candidate should take full ownership of projects and provide hands-on technical and managerial leadership.
• Must be capable of delivering hyperscale, Tier III+, and colocation data centres
• Strong focus on mechanical & electrical engineering systems, commissioning, operational readiness, and uptime SLA compliance.
• Capable of managing large campus-scale developments and phased expansions.
• Ability to bridge engineering, commercial, and operational disciplines.

Overall:
This role requires a versatile engineering leader with strong technical depth, project management skills, and operational awareness. The ideal candidate will ensure safe, compliant, and timely delivery of high-availability data centre infrastructure, bridging design, construction, and operations.

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What will you be doing? 

• Manage projects as well as lead our business growth, the data consulting teams welcome all business and technical background joiners, who would thrive as an expert in a specific field, or truly versatile players.
• In this fast-paced, fast-growing industry, the most important qualities in our eyes are intellectual curiosity, autonomy and dynamism.
• You wield both “business” and “data” knowledge, with experience ideally in a digital marketing consulting firm; You already have a first understanding of digital technologies, and care to develop more in the exciting world of data and digital business

What are we looking for? 

• You must have previous Management Consultancy, ideally within Strategy Consulting or Data Consulting.
• Graduated from Business school or Engineering, in our eyes' the most important qualities are intellectual curiosity, autonomy, and dynamism.
• We are looking for profiles with the double hat “business” and “data”, with at least 1-2 years of experience, and in the use of BI tools or data analysis.
• You will already understand digital technologies (Tracking, Machine Learning, RTB, Big Data, Platform as a Service,…).

Artefact is the place to be: come and build the future of data and marketing!
Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

The Assistant Manager, Client Growth acts as a strategic consultant, partnering with internal media planning teams to align WPP Media Solutions with client objectives. This role focuses on driving internal adoption of solutions, translating client briefs into actionable strategies, and providing expert guidance on the programmatic ecosystem without managing direct campaign execution.

Strategic Consulting & Solutions Design

• Partner with media planning teams to evaluate client briefs and recommend the most effective media solutions to meet campaign objectives.
• Develop and implement 12-month solution integration plans for designated agencies and clients.
• Identify opportunities for solution adoption, manage a pipeline of upcoming client campaigns, and drive the internal integration of specific Advertising Technology (AdTech) products.
• Act as a subject matter expert for WPP Media Solutions, educating internal teams on programmatic capabilities and ecosystem dynamics.
• Monitor industry trends and analyze competitor offerings to inform solution positioning and strategic recommendations.

Stakeholder Management & Strategy

• Interpret client briefs to design tailored media strategies that align with overarching business goals.
• Ensure internal planning teams receive proactive updates, including product capability documentation, industry updates, and new solution playbooks.
• Manage relationships with internal stakeholders, ensuring alignment across cross-functional teams to design cohesive media campaigns.
• Articulate complex media strategies and present technical data to planning teams and clients in a clear, persuasive manner.

Process & Governance

• Supervise the internal recommendation and approval process to ensure adherence to strategic best practices.
• Monitor strategic delivery workflows to ensure all internal and external Service Level Agreements (SLAs) are met or exceeded.

Skills and Experience

Required Experience

• 1 to 2 years of experience navigating the programmatic advertising ecosystem, possessing a strong theoretical and practical understanding of how platforms like Demand-Side Platforms (DSPs) operate.
• Demonstrated background in media planning, solutions consulting, or client strategy within the AdTech industry.
• Proven track record of advising internal teams or client stakeholders on media strategy and platform capabilities.

Core Competencies

• Strategic Communication: Ability to translate complex data and programmatic concepts into actionable insights for non-technical stakeholders and planning teams.
• Cross-Functional Collaboration: Skilled at coordinating with multiple internal teams (such as trading and analytics) to ensure the proposed media strategies are viable and aligned with client goals.
• Brief Translation: Proficiency in converting high-level client objectives into tactical, platform-specific media recommendations.
• Technological Proficiency: Familiarity with leveraging Artificial Intelligence (AI) tools to enhance strategy development, optimize planning workflows, and automate routine tasks.

#L1-Promoted

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Title: Consultant - Change Management

(Title can be adjusted depending on grade)

Role Overview

The Consultant – Change Management role supports senior leadership in driving change execution discipline, portfolio coherence, and governance assurance across large‑scale transformation programmes.

This role is ideal for individuals with a strong interest in enterprise change, operating model transformation, delivery governance, and adoption effectiveness, who enjoy working across multiple programmes and stakeholders. You will play a key role in strengthening change consistency, cross‑programme alignment, and operational readiness, ensuring that transformation outcomes are sustainable and embedded.

Key Responsibilities

Change Portfolio Planning & Governance

Support senior leadership and our client in managing portfolio‑level change planning, dependencies, and delivery alignment across multiple transformation programmes.

Key activities include:

• Facilitate regular cross‑programme governance and change forums, maintaining clear action tracking and decision logs
• Develop and maintain portfolio‑level change artefacts, including masterplans, dependency maps, concentration risk views, and impact assessments
• Coordinate enterprise‑wide outreach to resolve scheduling conflicts, validate assumptions, and surface emerging change risks
• Conduct scenario and impact analysis to support mitigation planning and leadership decision‑making
• Build trusted relationships with senior business, technology, and operations stakeholders to enable timely issue resolution
• Provide ad‑hoc support for regulatory, audit, or senior management requests related to change readiness and portfolio status

Change Process Design & Adoption Enablement

Support end‑to‑end change process design, ensuring clarity of ownership, consistency of approach, and alignment to target operating models.

Key activities include:

• Facilitate workshops to document current‑state and future‑state change processes, including roles, responsibilities, and controls
• Develop high‑quality process maps, swimlanes, and adoption flows aligned to Group standards
• Identify adoption risks, hand‑off gaps, inefficiencies, and control weaknesses; recommend design or tooling improvements
• Partner closely with programme teams and Quality Assurance to ensure change plans align with solution design and delivery milestones
• Maintain a central inventory of change processes, artefacts, and version control governance
• Collaborate with Risk, Controls, and Audit teams to ensure compliance with regulatory and internal requirements

Change Assurance & Quality (Deep Dives)

Conduct structured change assurance deep dives on priority programmes to assess readiness, adoption risk, and governance effectiveness.

Key activities include:

• Execute structured assurance reviews across programme phases, focusing on change readiness, stakeholder engagement, and operating model alignment
• Review key artefacts (e.g. change plans, communications strategies, training approaches, governance packs) for completeness and effectiveness
• Identify gaps and risks; document findings with practical, actionable recommendations
• Engage Programme Leads and PMOs to validate facts and track remediation actions
• Prepare concise assurance summaries to support SteerCo, Executive, and regulatory reporting
• Maintain repositories of evidence, insights, and lessons learned to strengthen future change delivery

Strategic Change Resourcing & Capability Planning

Support leadership in shaping workforce and capability strategies to enable sustainable change delivery.

Key activities include:

• Analyse resourcing and capability data to identify change capacity constraints and skills gaps
• Support design of change capability target operating models, including role definitions and demand forecasting
• Provide data‑driven insights to support leadership decisions in dynamic and ambiguous environments
• Recommend process and tooling improvements to increase transparency and effectiveness of workforce planning

Key Requirements

Core Capabilities

• Change & Stakeholder Management: Strong ability to engage, influence, and align senior stakeholders across complex organisations
• Analytical & Structured Thinking: Comfortable analysing data, identifying patterns, and developing pragmatic recommendations
• Adaptability: Strong resilience and ability to operate effectively in fast‑changing transformation environments
• Proactivity: Demonstrates ownership, anticipates risks, and supports early mitigation
• Communication & Visualisation: Produces clear, high‑quality presentations and materials tailored to senior audiences
• Delivery Fundamentals: Solid understanding of transformation lifecycles, dependencies, and governance disciplines

Preferred Experience & Skills

• Strong proficiency in Excel, PowerPoint, and Word; comfortable working with large datasets
• Familiarity with enterprise tools such as Clarity, Tableau, or Azure DevOps (ADO) is an advantage
• Exposure to large‑scale transformation, change, or regulatory programmes within financial services
• Basic understanding of technology delivery lifecycles, testing phases, and operational handovers

Why Join Capco?

• Work on high‑impact transformation and change initiatives at leading financial institutions
• Gain exposure to senior leaders and enterprise‑wide change decisions
• Be part of a growing APAC practice with strong career progression
• Thrive in a collaborative, inclusive, and entrepreneurial culture

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.
• Leverage AI tools to enhance integration efficiency, automate repetitive tasks, and improve troubleshooting and documentation processes.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background
• Familiarity with AI tools (e.g., ChatGPT, GitHub Copilot) to support coding, debugging, and productivity in technical workflows.

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.

Key Responsibilities 

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote's values both internally and externally, actively contributing to the success of the Lifecycle team's goals.

Practicals

• You'll report to: Manager, Lifecycle Time & Attendance
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

About the Role

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products.

Roles and Responsibilities

• Product Expertise: Develop in-depth knowledge of Razorpay’s Curlec products, with a strong focus on their technical aspects.
• Customer Success & Retention: Deliver a white-glove service experience, ensuring merchants gain maximum value from Razorpay Curlec’s offerings.
• Merchant Management: Act as the dedicated point of contact for key merchants, ensuring smooth onboarding, technical stability, and ongoing support.
• Technical Advisory: Provide deep technical expertise on Razorpay’s products, guiding merchants on best practices, integration improvements, and optimization strategies.
• Issue Resolution & Escalations: Proactively monitor merchant transactions, identify anomalies, troubleshoot issues, and collaborate with Engineering/Product teams to resolve escalations.
• Proactive Monitoring & Optimization: Analyze payment trends, identify potential failure points, and implement solutions to improve success rates and performance.
• Stakeholder Collaboration: Work closely with Product, Engineering, and Support teams to influence roadmap decisions based on merchant feedback and technical insights.
• Strategic Guidance: Educate merchants on Razorpay’s latest features, compliance updates, and industry best practices to enhance their payment experience.
• Documentation & Process Improvement: Maintain detailed documentation, create knowledge bases, and contribute to process enhancements to improve merchant efficiency.

Requirements and Qualification

• Bachelor’s degree in Computer Science or equivalent experience.
• 3+ years of work experience as a technical consultant, software engineer, support engineer or partner/sales engineer.
• Preferred experience in Account Management, Customer Success, or SaaS product.
• Technical Expertise: Understanding of APIs, webhooks, SDKs, payment gateways, and banking/payment flows.
• Problem-Solving: Strong analytical skills to diagnose and troubleshoot technical issues effectively.
• Stakeholder Management: Ability to manage relationships with merchants, internal teams, and external partners.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in simple terms.
• Project Management: Experience in handling multiple accounts, prioritizing tasks, and driving resolutions within tight timelines.
• Preferred Experience: Exposure to fintech, banking, or payments industry is a plus.
• Language Proficiency (Added Advantage): Proficiency in Chinese (Mandarin/Cantonese) is a plus

Work you'll do:

As a Consultant at SimplifyNext, you’ll play a key role in delivering automation-led digital transformation. You’ll work closely with clients to design, develop, and implement intelligent solutions using leading technologies in Robotic Process Automation (RPA), artificial intelligence (AI), and analytics.

This is a hands-on role where you’ll contribute across the full project lifecycle—from discovery to deployment—and guide junior team members along the way. Your responsibilities will include:

• Collaborating with clients to understand business requirements and translate them into technical solutions
• Designing and developing automations using platforms such as ServiceNow, UiPath, Microsoft Power Automate, Outsystems, or similar
• Integrating AI capabilities like computer vision or natural language processing where relevant
• Leading workstreams and supporting project management activities
• Conducting testing, user training, and supporting rollout activities
• Maintaining and enhancing existing solutions, ensuring long-term value for the client
• Mentoring junior team members and sharing technical know-how

What You’ll Bring:

• A Bachelor's Degree and 2–3 years of experience in a consulting or technology environment
• Strong programming skills in VB.NET, C#, or similar object-oriented languages
• Solid understanding of the software development lifecycle and agile delivery
• Excellent communication and stakeholder management skills
• A logical mindset and creative problem-solving abilities
• Experience leading a small project or a workstream is an advantage

Why Join Us:

At SimplifyNext, you won’t just build solutions—you’ll build a career. We offer a collaborative environment, real-world challenges, and the opportunity to work at the forefront of innovation. You’ll grow your skills, expand your horizons, and help shape the future of work.

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

BEES, our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com 

About the Role

The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.

Key Responsibilities

• Ensure timely and accurate deployment of BEES systems to partners.
• Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
• Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
• Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
• Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
• Maintain and update partner technical roadmaps and priorities.

Qualifications & Skills

• Bachelor’s degree in a related field.
• Experience in project management and stakeholder coordination.
• Strong problem-solving skills and a client-centric approach.
• Ability to manage stakeholders across different countries (LATAM experience is a plus).
• Excellent negotiation and communication skills (Spanish proficiency is an advantage).

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR RESPONSIBILITIES

(But are not limited to)

1. Strategy & Journey Mapping

• Lead and ensure consistency in data-driven decision making and strategy formulation within the team and across all regional and local market CRM initiatives.
• Formulate CRM strategies and programs and ensure alignment with the business' overall objectives. Identify potential optimizations within the CRM system to ensure best experience is provided via CRM systems.
• Blueprint Development: Design, draft, and maintain Integrated Customer Journey Management (ICJM) blueprints.
• Lifecycle Optimization: Identify key opportunities across the Lead-to-Loyalty funnel to drive conversion, retention, and win-back strategies.
• Personalization Frameworks: Develop dynamic content strategies and segmentation models to deliver hyper-personalized experiences at scale.

2. Technical Consulting & Collaboration

• MarTech Alignment: Work closely with technical leads to ensure strategic requirements are feasible within the Salesforce Marketing Cloud (SFMC) or equivalent stacks.
• Operational Integration: Collaborate with Technical Lead and Developers to oversee the translation of strategy into workflows.
• Producing "Management-Ready" presentations and detailed Business Requirements Documents (BRDs) that the development team can build from.

3. Data-Driven Insights

• Performance Analysis: Monitor key performance indicators (KPIs) and collaborate with data teams to derive actionable insights from campaign results.
• A/B Testing & Optimization: Design robust testing frameworks (subject lines, timing, content, channel mix) to continuously improve journey performance.

4. Stakeholder & Client Management

• Strategic Advisory: Act as a key consultant for client counterparts, providing thought leadership on CRM trends and regional best practices.
• Establish and maintain strong relationships with other team leads.
• Provide hands-on, functional consulting to senior stakeholders through identifying strengths and weaknesses of one-to-one communication programs whilst optimising those programs for performance with your team.
• Coach and guide more junior members of the CRM team by aiding with their duties if required and developing their professional skills.
• Develop, manage, and review annual CRM budgets and present offers to the client. Ensure all CRM programs of work fall within the allocated budget and timeline.
• Monitor and evaluate program performance to optimise ROI and prioritise initiatives. Drive a more thorough understanding of customers through data and adapt to their changing requirements of the brand.

 QUALIFICATIONS

• 6–8 years of experience in CRM strategy or customer experience (CX) management. Agency experience, project management experience, or background in high-consideration industries (Automotive, Finance, Luxury) is a plus.
• Platform Knowledge: High-level familiarity with Salesforce Marketing Cloud (SFMC), specifically Journey Builder, Email Studio, and Audience Builder. Familiarity with similar platforms (Marketo, Adobe Experience Cloud, Hubspot etc) are also advantageous
• Soft Skills: Strong "storytelling" ability—the capacity to turn complex data and flowcharts into compelling strategic narratives for senior stakeholders.
• Leadership: Proven ability to mentor junior strategists and foster a collaborative team environment.
• Strong strategy and analytics skills, with an advanced understanding of success metric
• A collaborator comfortable in agile- or sprint-based approaches, willing to work in real time
• An all-around professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change

SKILLS AND COMPETENCIES
Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.

Lastly, But Importantly…

What we need from you: Jump in. Find problems. Fix them. Build relationships. Imagine new solutions. Invent them. Do whatever it takes to go above and beyond. And stand up for individuality.

What do you need from us? As an inclusive and flexible employer we understand that everyone has unique requirements and needs. So please let us know what we can do to help, should you require adjustments to the process or have specific needs within the role.

Role Description

Technical Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technical Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from customers, dealers, and public regarding order placement, complaints, technical support, etc.

Key Responsibilities

• Take full charge of the daily operation of customer service function that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.

• Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers

• Work closely with business unit Sales Account Managers, Production Managers and Senior Scientists as a consultant to clients in technical matters and improve customer satisfaction

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

• Attends trade/technical shows and gives technical presentations to customers

Qualifications

• Solid professional technical background, minimum master's degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology

• 1-2 years of commercial experience will be an advantage

• Ability to communicate fluently in both English and Chinese, verbally and in writing

• Good presentation skills with technical content

• Customer-focused, proactive/action-oriented

• Previous industry experience in a similar commercial role will be advantageous but is not essential

• Highly motivated individual with excellent communication, organization and time management skills

Location: Malaysia (home-based)

#GS

#LI-CT1

1. A fun and competitive environment that combines the best of being excellent creator of creative media thinking whilst balancing the little details that matter and at the same time being part of the largest media company in the world
2. Working within a culturally diverse team, servicing some of the key clients in the organisation
3. A team leader who is willing to invest time to mentor and provide the right opportunity and guidance/training for talent who seek growth in their career path

• Been up to speed with cutting edge proprietary planning tools as well as able to extract & analyse important data; validating our recommendations
• You would have a pulse of the business category & knowledge of competitive frame
• Worked on moderate scaled live campaigns
• Have initiated contact with key media partners and understood the baseline of their offerings particularly digital
• Connected with internal specialist & external stakeholders units to integrate solutions

• Be able to comprehend and apply our proprietary planning framework model in key campaigns
• You would have landed live; larger scaled campaigns
• You will have started to build relationships with the key decision makers within the current client portfolio
• Master a flawless media execution process, working alongside various stakeholders

• Develop strong category acumen - from a media and business point of view
• Identify a pipeline of commercially viable solutions to support our client’s goals
• Have created & executed a pipeline of exciting business building ideas which could potentially be industry award winning

• As a media consultant to Client, you are required to keep yourself updated of the media landscape and read up on consumer trends
• As Client’s brand custodian, you are expected to be interested in Client’s business; categories; products; competitors and target audiences
• You will be given a set of brands and the autonomy to manage independently with proper guidance from your Manager and Business Director
• You will be the first contact person to your set of accounts from internal and external contacts
• You will be attending to requests/media tasks/assignments coming from Client, Manager and/or Business Director
• You are required to monitor brands’ media budget and campaigns closely; update brands’ media flowchart; plan, implement, execute and compile post campaign reports
• You will be churning data from research tools; analyse data thoroughly; write your observations; draw out the implications and provide sound actionable point
• There will be a set of KPIs to be met from respective Client for the weekly, monthly, quarterly, half yearly and yearly deliverables

• Possesses over 1 year of related work experience in communication channel planning 
• Manages Clients’ demands and collaborated with key media partners such as MPB, Astro, Facebook or Google
• Experienced on campaign management from start (addressing the brief) to end (presented Post Campaign Report) for digital and/or non-digital media
• An active user of industry tools : Nielsen Clear Decision; Nielsen TAM; Kantar DTAM; GKF; comScore Media Metrix; Facebook Ads Manager; Google AdWords; Euromonitor, etc.
• A regular user of Microsoft Office Excel, PowerPoint and Word

• Bachelor’s degree (Marketing Communications or equivalent)
• Strong in articulation; written communication
• Possesses good story telling and presentation skills
• A self-starter; is resourceful; organised; observant and is curious in nature
• Have eyes for details, strong in data analyzing to provide key relevant outputs
• Ability to multi-task; prioritizing work at hand and has good time management

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

THE ROLE

As a Data Management Consultant, you’ll join Capco’s Data Strategy & Advisory team, part of our global Data Practice of 800+ data professionals. You’ll work with leading financial services clients to design, implement and embed modern data management capabilities that support scalable, sustainable and data-driven transformation.

This role blends strategic advisory with hands-on delivery, supporting clients as they move toward intelligent, automated and adaptive data management models.

What You’ll Do

• Design and implement modern data management frameworks, incorporating automation and AI where appropriate
• Define and embed data governance, ownership, and operating models aligned to business and regulatory objectives
• Deliver core data management capabilities, including data quality, metadata and lineage solutions
• Support the rollout and adoption of data management frameworks, working with stakeholders across business and technology
• Contribute to Capco thought leadership, exploring how agentic and automated data management is shaping financial services

What We’re Looking For

• Strong experience in data management, data quality or data strategy, ideally within financial services
• Practical knowledge of data governance frameworks such as DAMA, DCAM or CDMC
• Experience designing or operationalising data management capabilities, including DQ, lineage and metadata management
• Familiarity with data management tooling such as Collibra, Solidatus, Ataccama, or Informatica
• Clear communication skills, with the ability to translate complex concepts for a range of stakeholders

Bonus Points For

• Exposure to AI-enabled or automated data management solutions
• Understanding of regulatory drivers such as GDPR, BCBS 239, EU AI Governance Act or ESG reporting
• Experience supporting vendor selection, roadmaps or business cases for data initiatives
• Consulting experience in dynamic, cross-functional environments
• Experience supporting small teams or workstreams

 WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

The Role Join Capco’s rapidly growing Data & Analytics team as an AI Governance Consultant. You’ll drive the development and implementation of responsible, ethical AI governance frameworks across some of the world’s leading financial institutions. This is your opportunity to influence how cutting-edge AI technologies are designed, adopted, and governed—bringing value, trust, and accountability to the forefront of digital innovation.

What You’ll Do

• Design and implement AI governance frameworks including ethical policies, risk mitigation protocols, and compliance standards
• Advise clients on regulatory and legal frameworks including GDPR, CCPA, and the EU AI Act
• Define strategic AI governance roadmaps and business cases to enable scalable, responsible AI adoption
• Facilitate stakeholder workshops and interviews to identify governance gaps, risks, and improvement opportunities
• Review and enhance existing governance models to improve transparency, accountability, and compliance

What We’re Looking For

• At least 5 years’ experience in AI governance, data science, or a related field such as data strategy or digital transformation
• Strong understanding of AI lifecycle, data ethics, algorithmic bias, and regulatory frameworks
• Excellent ability to translate technical and regulatory insights into business-relevant guidance
• Proven experience engaging cross-functional teams across legal, compliance, tech, and business functions
• Ability to assess AI readiness and craft clear, actionable governance strategies

Bonus Points For

• Prior consulting experience in a top-tier firm or internal transformation role within Financial Services
• Familiarity with AI tools or platforms such as Azure AI, AWS SageMaker, or TensorFlow
• Hands-on experience implementing AI use cases in regulated environments
• Knowledge of frameworks like NIST AI RMF, ISO 38507, or DAMA DMBOK
• Relevant certifications in Responsible AI, AI Ethics, Risk Management, or Data Governance

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com