About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Lead Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot complex issues, guide users, and ensure they unlock the full value of our product.

This is your opportunity to combine technical depth with customer impact—solving real problems, improving how support operates at scale, and shaping the overall customer experience through insights from the field.

Areas of ownership:

• Technical Support & Troubleshooting: Own and resolve customer issues end-to-end, ensuring timely, high-quality responses and sustainable solutions.
• Escalation Management: Act as an escalation point for complex technical challenges, working closely with Product and Engineering to drive resolution.
• Customer Enablement: Guide and educate customers on the effective use of the platform to help them unlock its full potential.
• Process & Quality Improvement: Contribute to improving support processes, documentation, and best practices to enhance efficiency and consistency.
• Knowledge Management: Create and maintain runbooks, troubleshooting guides, and internal resources to scale team knowledge.
• Customer Feedback Loop: Capture and translate customer insights into actionable feedback for Product and Engineering.

Who you are:

• 5–8 years of experience in a customer-facing technical support role, ideally within SaaS or enterprise technology environments
• Strong troubleshooting skills, with the ability to analyze issues and communicate solutions clearly to both technical and non-technical audiences
• Experience working with APIs, logs, and debugging tools
• Structured, data-informed approach to problem solving, using metrics to prioritize and improve outcomes
• Ability to thrive in fast-paced, evolving environments with a high degree of ownership and adaptability
• Strong collaboration skills and experience working cross-functionally with Product, Engineering, and Customer teams
• Experience coaching or mentoring others, contributing to team development

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot issues, guide users, and help ensure they get the most out of the product.

This is your opportunity to build strong technical expertise while making a direct impact, solving real customer problems, improving support processes, and growing into a trusted product expert.

Areas of ownership:

• Technical Support & Issue Resolution: Analyze and resolve customer issues, ensuring timely responses and clear, solution-oriented communication.
• Customer Enablement: Support customers in understanding and effectively using the platform, helping them unlock its full potential.
• Cross-functional Collaboration: Work closely with Customer Success, Product, Engineering, and external partners to resolve issues and improve the customer experience.
• Escalation & Ownership: Take ownership of technical issues end-to-end, escalating when needed and ensuring resolution is driven forward.
• Process & Documentation: Contribute to improving support processes, documentation, and best practices to enhance team efficiency.
• Customer Feedback Loop: Capture and structure customer feedback, sharing insights with Product and Engineering to inform improvements.

Who you are:

• 2–4 years of experience in a customer-facing technical support or similar role, ideally in a SaaS or technology environment
• Strong troubleshooting skills, with the ability to identify root causes and communicate solutions clearly
• Basic experience working with APIs, logs, and debugging tools
• Excellent communication skills, with the ability to explain technical topics to both technical and non-technical audiences
• Strong collaboration mindset and ability to work effectively across teams
• Ability to adapt quickly in a fast-paced, evolving environment
• Structured and solution-oriented approach to problem-solving

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

As a Senior Solutions Engineer (Channel), you will expand SentinelOne’s technical sales presence across ASEAN, Hong Kong, and Taiwan by leading technical enablement, knowledge transfer, and evangelism within the partner community. You will support the full partner sales cycle—including demos, PoCs, and competitive intelligence—while training partners to effectively sell and launch SentinelOne-based solutions. By collaborating with partners, field sales, and internal SE teams, you will align with partner business models to identify and capture high-value opportunities through our cybersecurity platform.

What will you do? 

• Primary responsibilities can be broken into three main facets within the partner community.
• Relationship management
• Technical enablement
• Tech Marketing/sales activities
• Visit local/regional partner offices with regular cadence
• Attend and coordinate offsite social events with partners
• Attend internal sales and sales engineering calls
• Facilitate meetings with SentinelOne field sales and sales engineers and partner resources
• Support sales cycle of SentinelOne products to new partner prospects through demos, POCs, etc.
• Introduce partner sales and technologists to technology
• Deliver roadmap and product updates
• Train for demos and proof-of-concepts (POC)
• Provide regular market updates including competitive intelligence
• Set up regular best practices and how to sessions
• Enable partners to develop, launch and support S1 based Solutions

What Skills and Knowledge Will You Bring?

• Minimum 4 years pre-sales working expertise on one of the following technical topics: Cloud computing (private, public, hybrid) , Endpoint Protection / EDR, OT-IoT, Cloud SIEM solutions, Security Operations, IR, Mobile Security.
• Strong client facing skills (incl. C-level) and a successful track record of engagement management
• Having excellent technical Presentation Skills
• Fluency in English is a requirement for this role and a Second language in Thai, Chinese, and/or Bahasa is an advantage.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get  

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.  

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.
• Validate designs to de-risk adoption and accelerate time to value.
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• VMCE certification (can be completed after joining)

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.
• Leverage AI tools to enhance integration efficiency, automate repetitive tasks, and improve troubleshooting and documentation processes.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background
• Familiarity with AI tools (e.g., ChatGPT, GitHub Copilot) to support coding, debugging, and productivity in technical workflows.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Role Summary

KINESSO is currently seeking a highly motivated, detail-oriented Senior Data Engineer to fill an immediate need. This individual will work with the technical team and internal clients to understand and analyze requirements to build and support data initiatives. The candidate will have experience designing and developing highly scalable data solutions with a strong understanding of the Data Engineering operating environments. This role requires an individual who has a passion for technology and media and is looking to apply this to further their experience in real-world business scenarios.

Key Responsibilities

• Guide and drive discussions, support decision-making in processes and solutions, and mentor in discussions.
• Oversee and deliver complex core practice tasks and guide others effectively.
• Develop and advocate for new best practices and optimize existing processes.
• Take ownership of documentation for assigned areas, ensuring completeness, consistency, and clarity.
• Champion compliance and standards, drive adherence, and resolve issues.
• Drive and support team collaboration by coordinating efforts and fostering strong team dynamics.
• Work closely with technical leads to ensure alignment on goals and technical solutions.
• Mentor and develop mid-level and junior engineers, providing technical guidance.

Requirements

• Bachelor’s degree in computer science
• 5-7 years of progressive software engineering experience
• 5+ years of experience with Python, JavaScript and SQL
• 5+ years of experience with AWS cloud ecosystem
• 5+ years of experience with any MPP database technology
• 3+ years of experience with big data processing frameworks
• Experience with agile methodologies is highly desirable
• Experience in the modern data stack is highly desirable:
  • Warehouse/Lakehouse: Snowflake, Databricks, AWS Redshift
  • Orchestration/Pipelines: Airflow, Dagster, Kestra
  • Transformation/Modelling: DBT, Star Schema, Data Vault
  • Observability/Analytics: DataDog, Tableau, AWS QuickSight
  • CI/CD: Jenkins, GitHub, Terraform, Docker, Kubernetes
• Exposure to AI/ML concepts
• Proficient in managing time, prioritizing tasks, and meeting deadlines
• Drive team collaboration, align team goals, and maintain a positive team dynamic
• Excel in hybrid working environments, fostering team collaboration across diverse settings
• Strong communicator, adept at influencing decisions, and mentoring
• Experienced in data privacy, security, and compliance standards
• Able to stay ahead of the curve with new and emerging technologies
• Experience in ad tech is a strong plus

Personal Attributes

• Proficient in English as a first language – both verbal & written
• Excellent communication skills with the ability to effectively interact with non-technical users.
• The ability to consistently deliver solid, successful solutions in short development cycles.
• A strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems.
• Result driven, high enthusiasm and can work well with others.
• Strong desire to learn new things and pass knowledge acquired onto others.
• Able to manage own hours and work with a remote team environment.

About Us 

Kinesso, the Marketing Engine of IPG, is focused on creating data-driven solutions through enhanced or newly created products and services, maximizing the impact of traditional and addressable media. Kinesso’s core principle is to drive smarter business decisions and better outcomes for clients using our suite of data and technology services. 

Powered by Acxiom, IPG’s foundational data and technology layer, the company will provide comprehensive data-driven marketing capabilities to clients, as well as act as a trusted data management partner to brands. 

Designed for flexibility and speed, Kinesso’ offerings are structured to improve media and marketing performance with an emphasis on accuracy, agility and effectiveness. Our open architecture approach is powered with the right combination of creative and data, activated with flexibility and measured with precision. 

This job can work remotely within Malaysia, not necessarily in Selangor, MY.

Open to both fresh graduates and candidates within 5 years working experiences, ideally in database filed.

PingCAP is one world-leading, one-stop, real-time HTAP database solution provider, and our mission is to build a database of the future, made by developers and for developers. Now our products TiDB have been trusted by large-scale industry leaders and adopted by over 2000 companies across different industries.
Our deep open-source community roots (37,000 stars on GitHub), innovative products, and inclusive culture are what draw passionate and dedicated people to our company.

About the role
As a valued member of our Global Support team, your primary responsibility will be to provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. You will play a crucial role in ensuring customer satisfaction by delivering effective and timely support.

Responsibilities
- Diagnose database issues by collecting relevant logs and monitoring data, determining the root causes of customer problems, and assisting customers in issue resolution.
- Consult and collaborate with engineers within the team or across teams to address customer issues.
- Record key issues encountered during work to assist colleagues in enhancing products and improving support experiences.
- Actively monitor customer satisfaction, identify customer concerns, and manage customer expectations.

Qualifications
- Bachelor's degree or higher in computer science or a related field from a nationally accredited institution.

- Fluent in writing and speaking in both Chinese and English is a must.
- we are open to new graduates and experienced candidates with 2-5 years of working experience in database technical support or related roles.
- Proficiency in the operational mechanisms and management of relational databases such as MySQL/Oracle; experience with NoSQL, NewSQL, or related technologies is a plus.
- Familiar with Linux/Unix operating systems, understanding of common database business system architectures, and strong experience in troubleshooting and handling major faults.
- Strong ability to learn quickly, excellent problem analysis and resolution skills, and the ability to work in a multi-threaded environment; capable of handling urgent situations proactively.
- Excellent communication skills, a strong sense of work responsibility, and a collaborative spirit within the team.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About MariaDB

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout, MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Sales Engineer position serves a critical role in driving successful deal closure and future growth in the Asia Pacific, in close collaboration with sales. Our ideal candidate will have subject matter experience presenting the MariaDB portfolio, including its in-memory compute platform, designing and driving solutions to address clients' data and database-centric business challenges in their organization. He or she needs to possess domain knowledge and maintain flexibility to successfully contribute to the seamless execution of multiple sales cycles.  

This role will be involved in creating SOWs with the help of the technical team, and will support development and prep for presentations, web conferences, white papers, workflows, and RFP/RFI's. If you have the technical sophistication, proven mastery in a database-centric solution engineer role, and an appetite for a dynamic role in a startup environment, we'd love to speak with you.

Responsibilities

• Work directly with customers, partners and sales leadership to bring deals to fruition. (This is a role for someone with a bias for action, ready to roll up their sleeves!)
• The following are sales engineering-related best practices.
  • Leverage your high level of sales acumen and enterprise technology expertise on a daily basis.
  • Partner closely with the global sales organization to prioritize resources that put us in the best position to meet our targets.
  • GTM: Reaching, assessing client pain-points and needs, and following through with the best solutions.
  • Successfully manage stakeholders at all levels, CIOs / CTOs / CXOs, DBAs, and
  • Experience across channel sales from ISVs to vendors and consultancies.
  • Travel, when needed, to support sales efforts and help grow the scope of opportunities, engineer tangible solutions for customers, and assist in driving deal closures.
• Travel to man a booth at conferences when needed.

Qualifications

• 8 to 10 years of hands-on Senior Sales Engineer Experience
• Strong Database or Database Architecture skills (MariaDB or MySQL strongly preferred, with a good knowledge of Oracle and Microsoft SQL Server).
• In-memory compute platform skills, such as Redis and Apache Ignite, are desirable
• A working understanding of other databases and open-source technologies.
• Experience working on complex customer PoC engagements.
• Experience collaborating with customer success and field teams in customer orientation efforts.
• The ability and willingness to travel as needed, along with working off-hours when required.
• The ideal candidate will have excellent communication skills and be highly organized.
• Very strong troubleshooting and problem-solving skills.
• Fundamental knowledge of programming languages, web stack technologies, Linux, AI development, etc.
• Experience working 100% remotely with regional travel as required.
• Bachelor's or Master's degree in a related field
• English fluency, both verbally and in writing, is mandatory; additional regional language skills are preferred
• Flexibility to travel up to 40% of the time (valid passport required).

Bonus Experience and Skills

• Experience with pre-sales in an open-source software environment
• Experience with pre-sales in a SaaS or managed services environment
• Cloud engineering / public cloud experience
• Kubernetes and Java skills
• History of public speaking and writing (blogs and articles)

Location - Remote – Malaysia

Travel - Valid passport required & willingness to travel up to 40%

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-calibre colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB, we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

The Team

Our On-Prem engineering team is responsible for the deployment of Arize in customer environments. In addition to working with customers in defining infrastructure requirements, the team designs and develops software and tooling that enables the management of these systems at large scale. The On-Prem team has grown to be expert in Kubernetes and cloud deployment on GCP, Azure, and AWS as well as dealing with networking and security aspects of on-premise deployments. The team is dynamic and relies on few talented individuals with a high degree of autonomy and initiative. As this role will work with our APJ accounts, we are prioritizing candidates who are based in Malaysia.

What You’ll Do

• Work hands-on with the infrastructure that supports our distributed & highly scalable services in both SaaS and on-prem offerings
• Gather requirements from customers and adapt manifests and software to support new environments
• Use and augment monitoring tools to observe platform health, ensure performance and reliability
• Interact with the product team to test new features and package new on-prem releases
• Automate and optimize the release pipeline to make it as frictionless as possible
• Exhibit continuous curiosity for emerging technology that could solve our challenges

• 3+ years of experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer or similar
• Excellent communication skills and ability to work directly with customers to understand and address their infrastructure needs
• Experience and fluency in Kubernetes
• A self starter with an ability to thrived in a fast paced environment
• Experience working with multiple cloud providers (AWS, GCP, Azure) and understanding how to adapt cloud-native architectures for on-premises environments
• Strong troubleshooting skills

Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

About Us

As  part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Curlec by Razorpay has received an acquiring license by Bank Negara and is a registered member of Paynet. The Malaysia market presents a unique opportunity for Curlec by Razorpay due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We also live in Singapore with plans of expansion to Thailand, Indonesia and the rest of SEA.

NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants.
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and merchants.
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards.
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs.
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background.
  
  

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

About the Role

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products.

Roles and Responsibilities

• Product Expertise: Develop in-depth knowledge of Razorpay’s Curlec products, with a strong focus on their technical aspects.
• Customer Success & Retention: Deliver a white-glove service experience, ensuring merchants gain maximum value from Razorpay Curlec’s offerings.
• Merchant Management: Act as the dedicated point of contact for key merchants, ensuring smooth onboarding, technical stability, and ongoing support.
• Technical Advisory: Provide deep technical expertise on Razorpay’s products, guiding merchants on best practices, integration improvements, and optimization strategies.
• Issue Resolution & Escalations: Proactively monitor merchant transactions, identify anomalies, troubleshoot issues, and collaborate with Engineering/Product teams to resolve escalations.
• Proactive Monitoring & Optimization: Analyze payment trends, identify potential failure points, and implement solutions to improve success rates and performance.
• Stakeholder Collaboration: Work closely with Product, Engineering, and Support teams to influence roadmap decisions based on merchant feedback and technical insights.
• Strategic Guidance: Educate merchants on Razorpay’s latest features, compliance updates, and industry best practices to enhance their payment experience.
• Documentation & Process Improvement: Maintain detailed documentation, create knowledge bases, and contribute to process enhancements to improve merchant efficiency.

Requirements and Qualification

• Bachelor’s degree in Computer Science or equivalent experience.
• 3+ years of work experience as a technical consultant, software engineer, support engineer or partner/sales engineer.
• Preferred experience in Account Management, Customer Success, or SaaS product.
• Technical Expertise: Understanding of APIs, webhooks, SDKs, payment gateways, and banking/payment flows.
• Problem-Solving: Strong analytical skills to diagnose and troubleshoot technical issues effectively.
• Stakeholder Management: Ability to manage relationships with merchants, internal teams, and external partners.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in simple terms.
• Project Management: Experience in handling multiple accounts, prioritizing tasks, and driving resolutions within tight timelines.
• Preferred Experience: Exposure to fintech, banking, or payments industry is a plus.
• Language Proficiency (Added Advantage): Proficiency in Chinese (Mandarin/Cantonese) is a plus