🧰 Who We Are

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through APIs and operate across 32 countries, making Wakam the European leader in digital and embedded insurance. Wakam is also a mission-driven company dedicated to “enabling transparent and impactful insurance.”

🚀 About the Team

You will join Wakam’s Motor Underwriting team, which plays a central role in shaping underwriting performance, portfolio quality, and sustainable growth across multiple European markets.

Working at the crossroads of Underwriting, Pricing, Claims, Distribution, Product, Reinsurance, and Compliance, the team supports Wakam’s broker, MGA, and platform partnerships with strong technical underwriting expertise and a data-driven approach to decision-making.

🎯 Your Mission

As a Senior Motor Fleet Underwriter (12 months fixed-term), you will take ownership of Wakam’s European commercial motor fleet portfolio, driving underwriting performance, strengthening broker and MGA relationships, and contributing to product and market strategy across several jurisdictions.

You will act as a technical authority on fleet underwriting, combining risk selection, pricing discipline, market insight, and portfolio steering to ensure profitable and sustainable growth. This role requires both hands-on underwriting expertise and the ability to influence underwriting frameworks, appetite, and governance.

✏️ Your Responsibilities

Portfolio Underwriting & Risk Assessment

You will underwrite new business and renewals across commercial motor fleet segments, including PHV/taxi, delivery, leasing fleets, and other types of fleets. You will assess risk quality using exposure data, loss history, fleet management practices, driver profiles, and sector information, and apply technical pricing models and rating tools to determine adequate premiums.

You will negotiate terms with brokers and MGAs to achieve balanced outcomes on price, coverage, and conditions, while applying underwriting authority appropriately and escalating referrals when needed. You will also manage quotes, binders, endorsements, and monitor in-force accounts for mid-term changes, fleet movements, and deterioration in claims performance.

Portfolio Management & Performance

• You will monitor the combined operating ratio (COR) and loss ratio of the fleet portfolio on a regular basis, identifying trends and taking corrective actions where needed. You will track performance by segment, geography, broker, vehicle type, and fleet size, and contribute to quarterly portfolio reviews and management reporting.
• You will actively manage underperforming accounts through rate action, tighter coverage terms, or non-renewal decisions where appropriate. You will also produce underwriting MI and data analysis to support portfolio steering and work closely with actuarial teams on pricing adequacy, experience reviews, and reserving discussions.

Pricing & Technical Development

• You will contribute to the development and ongoing refinement of fleet pricing models, rating tools, underwriting guidelines, referral matrices, and appetite statements. You will incorporate market intelligence and claims experience into pricing assumptions, including repair cost inflation, parts trends, and frequency developments.
• You will also monitor external market conditions such as competitor pricing, capacity changes, and emerging risks including EV fleets, ADAS technology, autonomous vehicles, gig economy operators, and mobility-as-a-service platforms.

Broker & Distribution Management

• You will build and maintain strong relationships with specialist fleet brokers, Lloyd’s brokers, and MGA partners across Europe.
• You will lead broker meetings, scheme reviews, and renewal discussions, support the onboarding of new fleet schemes and delegated authority arrangements, and represent Wakam in market discussions and industry forums.

European & Cross-Border Underwriting

• You will underwrite cross-border fleet risks and multi-jurisdiction programmes, navigating local regulatory requirements, mandatory covers, and market practices across countries such as the UK, France, Spain, Italy, Germany, the Netherlands, Belgium, and the Nordics.
• You will liaise with local contacts, and MGA’s where relevant, while monitoring macroeconomic and geopolitical factors that may impact portfolio performance.

Claims Collaboration, Fraud & Governance

• You will work closely with claims teams on large or complex fleet losses, support claims reviews, identify fraud indicators and leakage patterns, and contribute to wording reviews to ensure coverage remains robust and fit for purpose.
• You will operate within underwriting authorities and governance frameworks, maintain accurate records in underwriting systems, prepare submissions for internal committees, and support audit and compliance processes across relevant markets.

🧠 What You Bring

You bring significant technical underwriting experience and strong commercial judgement. In particular, you have:

• Significant motor fleet underwriting experience, ideally within an insurer, Lloyd’s syndicate, or specialist MGA
• A proven track record managing fleet portfolios across multiple European markets
• Experience underwriting large and complex fleet accounts, including structures involving deductibles, captives, or self-insured elements
• Strong technical underwriting capabilities in risk assessment, pricing, coverage structuring, and portfolio steering
• Comfort interpreting loss runs, claims statistics, and actuarial analyses
• Strong command of tools such as Excel, and ideally Power BI or similar BI platforms, plus familiarity with underwriting and pricing systems
• Good understanding of reinsurance structures relevant to fleet business, such as XL, quota share, and aggregate covers
• Familiarity with European motor insurance regulation, including cross-border requirements and compulsory insurance frameworks
• Fluent English; an additional European language such as French, Spanish, German, Italian, or Dutch would be a strong plus
• A professional qualification such as ACII (or equivalent), or progress toward it, is preferred.

✨ Who You Are

• You are a technically strong and commercially minded underwriter who knows how to balance discipline and growth.
• You are confident in broker-facing environments, credible in committee discussions, and comfortable making decisions on complex risks.
• You combine analytical rigour with sound judgement, communicate clearly with technical and non-technical stakeholders, and are able to manage a significant portfolio with autonomy.
• You thrive in a fast-paced, international, technology-led environment and bring a collaborative mindset when working with Pricing, Claims, Legal, Product, and Distribution teams.

✨ 🤖 AI & Digital Mindset

At Wakam, underwriting is increasingly supported by data, tooling, and automation. In this role, you will be expected to work in a way that is structured, measurable, and scalable: using data to support underwriting decisions, improving monitoring practices, and contributing to more robust and efficient underwriting frameworks.

An interest in digital underwriting tools, portfolio analytics, and technology-enabled decision-making will help you succeed in this environment.

🌟 Why Join Wakam?

Joining Wakam as a Senior Motor Fleet Underwriter means taking ownership of a meaningful European fleet portfolio in a business where underwriting expertise has direct visibility and impact.

You will benefit from genuine underwriting autonomy, broad market exposure, and close collaboration with expert teams across actuarial, claims, product, and distribution. It is an opportunity to shape underwriting strategy in a fast-growing, technology-driven insurer with a strong international footprint and real ambition in Motor.

📊 Key Performance Indicators

Success in the role will typically be measured through indicators such as:

• Fleet portfolio COR versus target
• New business GWP written versus budget, by market and segment
• Renewal retention across managed accounts
• Pricing adequacy versus technical rate
• Quote-to-bind conversion
• Underwriting file quality / audit score
• Broker relationship quality and responsiveness
• Referrals handled within agreed SLA

🏆 Hiring Process

Our hiring process is designed to be selective, transparent, and respectful of your time:

1. HR Interview
2. Interview with our Chief Underwriting Officer - Motor and Mobility
3. Interview with our SVP, Group Chief Underwriting Officer

AI-Assisted Interview Process Policy | Notion

THE ROLE

The Global Head of O&M Engineering will lead and continuously evolve Wise Energy’s global Operations & Maintenance (O&M) engineering capability across all regions, asset classes and client portfolios. This senior, strategically critical role sets global engineering standards, shapes O&M strategy, and ensures consistent, high-quality delivery through third party partners to maximise long term asset value. This role ensures that all O&M expenditure translates into superior asset performance, reliability, and long-term value creation. As the strategic owner of O&M relationships, the position will establish trusted partnerships, define clear expectations, and rigorously manage provider performance to deliver excellence

Acting as WiseEnergy’s senior technical authority for operational assets, you will oversee asset performance, availability, compliance and risk mitigation through strong governance and data-led oversight. You will also ensure that operational insights inform future asset design, construction and investment strategies.

As a key member of the Wise Senior Leadership Team, you will build trusted relationships across WiseEnergy and the wider NextEnergy Group, develop engineering capabilities and contribute to high-quality service delivery for clients and fund managers.

KEY RESPONSIBILITIES

Global O&M Strategy & Standards

• Define and continually refine global O&M engineering standards, processes and governance frameworks.
• Shape long-term O&M strategies that balance cost, performance, risk and lifecycle value.
• Ensure strategies support WiseEnergy’s ESG commitments, safety culture and long-term asset integrity.

O&M Partner & Procurement Leadership

• Own global procurement frameworks, qualification criteria and performance expectations for O&M partners.
• Lead senior provider relationships and act as escalation point for performance, safety and contractual matters.
• Ensure contracts are commercially sound, value-focused and aligned with long-term asset objectives.
• Drive continuous improvement through benchmarking, structured reviews and lessons learned.

Asset Performance & Operational Oversight

• Lead structured performance review frameworks (daily/annual) covering availability, yield, safety, compliance and commercial delivery.
• Identify underperformance early and drive effective, value-focused recovery plans.
• Provide senior challenge to ensure decisions protect long-term asset value.

Technical Support & Portfolio Risk Management

• Provide expert technical support on asset failures, complex operational issues and emerging risks.
• Identify systemic trends across portfolios and implement targeted, commercially driven mitigation strategies.
• Ensure operational risks are proactively assessed and managed at asset and portfolio level.

Investment & Commercial Business Cases

• Identify technical investment opportunities to improve performance, extend life, reduce risk or mitigate obsolescence.
• Build clear, data-led and commercially grounded investment cases.
• Partner with Asset Services, Performance Insights and Fund Managers to align investment with fund strategy and risk appetite.
• Support capital prioritisation to maximise long-term risk-adjusted value.

Technical Network & Specialist Capability

• Develop and maintain a global network of specialist engineers, consultants and contractors.
• Ensure third-party work is well governed, commercially appropriate and high quality.

Feedback to Design & Construction

• Ensure operational insights directly inform future designs, specifications and construction methodologies.
• Champion improvements in maintainability, reliability, safety and lifecycle cost efficiency.

Leadership & People Development

• Build and develop the O&M Engineering team, strengthening technical and commercial capability.
• Foster a culture of accountability, continuous improvement and cross-functional collaboration.
• Mentor talent and contribute to broader organisational learning.

Senior Leadership & Client Engagement

• Serve as part of the Wise Senior Leadership Team with accountability for engineering service delivery.
• Engage confidently with clients, Boards and senior stakeholders on operational risks, investment options and value creation.
• Build strong relationships across WiseEnergy and the wider NextEnergy Group.

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Proven leadership in O&M engineering within renewable energy or power generation.
• Strong commercial acumen and ability to balance cost, risk and performance.
• Excellent stakeholder management, communication and negotiation skills.
• Strategic thinker with the ability to drive change and inspire confidence.
• Highly analytical, with strong problem-solving and decision-making capability.
• Comfortable in matrixed, cross-functional and global environments.
• Technologically curious, interested in data, digital tools and automation.
• High integrity, collaborative mindset and strong organisational skills.
• Delivery focused, with a continuous improvement mindset.
• Passion for renewable energy and alignment with our values: Be a leader; Build trust; Be responsible; Be innovative; Bring your alpha.

EXPERIENCE & QUALIFICATIONS 

• 10+ years’ experience in O&M engineering within renewables, power generation or large-scale infrastructure.
• Demonstrated success in leading O&M strategies and managing multi-country provider ecosystems.
• Experience in negotiating and managing major service contracts.
• Strong background in asset management, lifecycle optimisation and operational efficiency.
• Experience implementing data-led performance management and KPIs.
• Exposure to digital transformation and automation in O&M environments.
• Leadership experience across dispersed, international teams.
• Familiarity with performance analytics, digital platforms (e.g., Power BI) and AI-enabled insight.
• Bachelor’s degree preferred.

WHAT WE OFFER

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working – we will need you in the central London (Mayfair) office weekly, but you will normally be able to work remotely for the remainder of the week
• 30 days’ holiday per year (3 of which are taken during the festive shutdown in December)
• Private pension
• BUPA Healthcare for you and qualifying dependents
• Cycle to work and electric vehicle leasing schemes
• Annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. 

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DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.