Motional’s global headquarters are located at 100 Northern Avenue in Boston, MA. Nestled in the bustling Seaport district with sweeping views of Boston Harbor and downtown Boston, the office is located close to major transit lines and a quick walk to various restaurants and popular attractions.

Mission Summary:

This position reports directly into the Controller. The Account’s Payable team mission is to provide customer focused services to the entire organization and you will be responsible for oversight of accounts payable, accounts receivable and the Company’s travel and expense program.

What You'll Be Doing:

•     Continue to build and seek opportunities for process efficiency to establish a world class Accounts Payable organization that can efficiently scale with Motional’s hyper growth.
•     Handles escalations of day-to-day accounts payable operations in all areas: PO and Non-PO invoice processing, payment holds, payment cycles, payment processing, expense reimbursements and vendor account reconciliations.
•     Understand the full procure-to-pay cycle to quickly identify the source of bottlenecks, problems and drive issues to resolution.
•     Conduct month-end, quarter-end and year-end close activities in support of Motional’s Finance organization.
•     Ensure accounts payable operations comply with statutory requirements, Company policies, processes, procedures, and internal controls within a global organization that includes Singapore and the United States.
•     Oversee and provide guidance for the ongoing day-to-day activities and longer-term strategic direction of the department including automation and process streamlining initiatives.
•     Ensure Company departments and business partners have a clear understanding of accounts payable services, policies, and company approval levels.
•     Develop collaborative relationships acting as a well-respected, trusted partner cross functionally with key stakeholders.
•     Develop supplier/vendor relationships to quickly resolve payment issues, create and execute a payment strategy, and ensure vendor/supplier alignment with the direction of the company.
•     Establish key metrics and reporting cadence for Accounts Payable and drive initiatives to scale the organization.
•     Manage, coordinate, and support special projects as needed.
•     Problem solve, prioritize multiple projects and adhere to business-critical deadlines
•     Support annual audit as needed
•     Partner and facilitate communications with direct and indirect procurement teams for vendor onboarding and maintenance, T&E administration
  
  

What We're Looking For:

•     BA/BS in Accounting, Finance or related field
•     8+ years of accounts payable professional experience including several in a management or supervisory role
•     Excellent judgment and creative problem-solving skills.
•     Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with management and teams across the organization.
•     Ability to operate as an effective tactical as well as strategic thinker.
•     Can do attitude, can roll up the sleeves and dive into the details quickly
•     Comfort to brief senior executives on results, obstacles and escalations
•     Bias for action, accountability and spirit of service
  
  

Why You Should Join Us:

•   Fast paced environment in a competitive AV industry with opportunity for measurable contributions towards company KPI’s and cross-functional exposure and visibility 
•   Ability to take ownership over the Accounts Payable team as we build for scale and commercialization in late 2026 
  
  

This role is hybrid from our Boston office. It requires two in-office days each week, ideally Tuesday and Thursday.

What You’ll Do:

This role offers an exciting opportunity to join a fast-paced, talented, and growing organization as the Associate Director, SEC Reporting and Technical Accounting. This role will report directly to the Vice President, Corporate Controller and be responsible for providing technical expertise and support for the SEC filing, compliance related reporting, internal controls compliance program, and technical accounting functions for a company that recently closed an IPO. This role will partner directly with accounting staff, legal, and other stakeholders across the organization. This role is a “hands-on” position and will require critical thinking skills, strong attention to detail, and excellent written communication skills. The successful applicant will have the opportunity to leverage a strong background in technical accounting and SEC reporting to enhance the Company’s compliance and reporting capabilities.

Required location: Waltham, MA (hub-based, onsite 3-4 days per week)

Responsibilities:

• Lead the preparation, review, and filing of all SEC reports, including Forms 10‑K, 10‑Q, 8‑K, proxy statements, and other registration statements, ensuring accuracy, completeness, and timeliness
• Serve as a technical accounting subject‑matter expert, providing guidance on complex accounting matters under U.S. GAAP
• Prepare and review technical accounting memoranda supporting significant or non‑routine transactions and key accounting judgments
• Monitor and assess the impact of new accounting standards and SEC rules; lead implementation efforts and updates to accounting policies and disclosures
• Partner closely with external auditors to support quarterly reviews, annual audits, and the review of other public filings
• Coordinate cross‑functionally with Legal, FP&A, Investor Relations, and external counsel on disclosure matters and public filings
• Prepare materials and run disclosure committee meetings with key stakeholders to ensure timely and accurate public disclosures
• Oversee the EDGARization and XBRL tagging processes, ensuring compliance with SEC requirements and consistency across filings
• Serve as the primary point of contact for all aspects of the Company’s SOX compliance program, including ownership of risk assessment, scoping, documentation, testing coordination, remediation of control deficiencies, and ongoing communication with internal stakeholders and external auditors to ensure effective internal controls over financial reporting
• Provide accounting support for special projects and ad-hoc reporting and analysis, as necessary

Required Qualifications:

• 10+ years of progressive experience in public accounting and/or SEC reporting and technical accounting roles with a Bachelor’s degree or 5+ years of experience with an advanced degree
• Advanced knowledge of U.S. GAAP, SEC reporting requirements, financial statement disclosures, and internal controls
• Hands‑on experience preparing and reviewing SEC filings and working directly with external auditors and advisors
• Strong ability to research, interpret, and apply accounting literature to complex transactions
• Strong, hands-on experience with IT and financial systems, leveraging ERP platforms, SEC reporting and disclosure tools, and financial reporting systems to support accurate reporting, SOX compliance, data integrity, and efficient close and reporting processes
• Proven project‑management skills with the ability to manage multiple deadlines in a fast‑paced environment
• Excellent written and verbal communication skills, with the ability to clearly explain complex accounting matters to non‑technical stakeholders
• High attention to detail, strong analytical skills, and sound professional judgment
• Strong team player that has a customer service approach and is solutions oriented
• Pharmaceutical or life science experience preferred

Education:

• Bachelor’s degree in Accounting, Finance, or a related field required
• Master’s degree in Accounting, Finance, or Business Administration preferred
• Current CPA license required

The Role 

As a manufacturing facility Plant Controller with Green Thumb, you will be an integral part of the plant management team as well as a key member of the Operations Finance team. As such, this position requires direct involvement in both plant operations and accounting/finance activities and initiatives as required. Duties include overall responsibility for accuracy and timeliness of financial and operational management information to be used in reporting financial results as well as managing the facility, and more specifically as follows; 

Responsibilities 

• Perform monthly closing of financials for facility in accordance with GAAP and Company policy  

• Prepare monthly analysis of financial results including variance / bridging analysis in coordination with the facility GM and operational staff  

• Coordination and oversight of physical inventories, SOX, and audits with plant sites  

• Prepare daily/weekly labor utilization plan, including headcount and overtime reporting  

• Lead and prepare annual budget and monthly forecasts comparing projected results to prior year, budget and previous forecasts  

• Coordinate evaluation of capital projects and approval process  

• Maintain fixed asset register: record new assets, transfers or retirements and calculate monthly depreciation figures 

• Perform operational analysis, trend projections and forecasting  

• Lead site level financial meetings, participate in site level leadership meetings, provide financial visibility to business partners for decision making 

• Review site performance and KPI data with management; understand trends and help analyze root causes. 

• Lead and/or participate on cross-functional teams to ensure the continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs  

• Provide reports and data to manufacturing department heads to assist them in managing their department expenses (including, but not limited to spending reports, operating reports, and variance analyses)  

• Work with operations finance team to calculate, analyze, and maintain data to determine standard costs of business activity such as raw material purchases, inventory, and labor   

• Responsible to monitor and maintain proper inventory reporting and control at the site - Inventory reconciliation, cycle counts, inventory discard process etc.  

• Responsible for balance sheet account reconciliations  

• Assist ERP Project implementation team and lead site level ERP implementation 

• Responsible to hire, train, lead, and develop site level finance resources 

• Provide financial support on as needed basis to general manager and other facility employees  

• Conduct ad hoc analyses, special projects, and other duties as assigned   

Qualifications  

• Bachelor’s Degree in Accounting, Finance, or a related field  

• 8+ years of total experience in accounting and 5+ years of Operations finance or cost accounting experience in a manufacturing/production environment  

• Proven mastery of accounting principles, practices, standards, laws and regulations  

• Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness  

• Adapts and thrives in a demanding, start-up, fast-paced environment  

• Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally  

• Possesses a high level of critical thinking  

• Operates with a high level of professionalism and integrity, including dealing with confidential information  

• High attention to detail and accuracy  

• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 

Additional Requirements 

• Must pass any and all required background checks  

• Must be and remain compliant with all legal or company regulations for working in the industry  

• Must be approved by state badging agency to work in cannabis industry 

The Role:

We are seeking an exceptional candidate to join the ElevateBio Finance team. The Finance team at ElevateBio serves as a key stakeholder in every strategic decision the business makes, including cost analysis, pricing, revenue, and line of business profitability analysis.  The Associate Director, Billing and Revenue Accounting will collaborate with multiple teams to manage billings, account receivables, revenue recognition for customer contracts, visionary in initiating and driving enhancement and improvements in the order-to-cash process that will better support the scaling of the business, enhance management reporting and support financial planning and analysis.  This person will be a key member of the Finance team and will work very closely with the Vice President, Corporate Controller to interface regularly with company senior leadership to help the continued growth of the Company.

Here’s What You’ll Do:

• Perform month-end close responsibilities for revenue accurately and in line with closing schedules
• Ensure revenue recognition for customer contracts is in compliance with company policies
• Responsible for building and maintaining a revenue model to support revenue recognition for all major contracts
• Work closely with relevant groups to review contract milestones, pricing, timelines, and related project forecasts
• Prepare monthly management reporting package to highlight key results and provide explanations to senior leadership and business partners
• Oversee the billing and accounts receivable functions, including managing client relationship and communications on all billings related matters.
• Drive improvements/enhancements of the overall billing and revenue cycle by working cross-functionally with the commercial, program management and operations groups
• Partner with FP&A team in the annual budgeting process for all revenue generating activities
• Support the short-term and long-term forecast process including revenue analysis at the company, service, and contract level
• Establish and maintain analysis and support for standalone selling prices and the allocation of transaction prices
• Collaborate with the technical accounting team to document revenue policies and procedures as well as deal specific accounting memos
• Assist with interim reviews and annual external audits
• Key player on SOX implementation team focusing on risk assessment, key controls, documentation, and testing

Requirements:

• Bachelor’s degree in Accounting/Finance/Business required
• Current CPA certification and/or MBA, while not required, will be considered a plus
• Strong knowledge of ASC 606 and the percentage of completion method
• Approximately 8+ years of revenue recognition accounting experience
• Superior oral and written communication skills, including the ability to present complex concepts in a clear and concise manner to all levels of the organization
• Experience in biotechnology and the manufacturing service business
• Successful candidate will be a self-motivated individual, able to achieve high impact in a fast-growing biotech startup

The budgeted range for this position is $170,000 - $210,000. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. 

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, Vermont, Central & Western Pennsylvania, New York (excluding NYC), Ohio, West Virginia

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

Global Accounts Payable Specialist

Location: This role requires two days in office in our Chicago or Boston office

About the position 

As a Global AP Specialist at Showpad, you will join a dynamic team within an international company. As part of the finance team, you will need strong attention to detail and a high degree of accuracy. We believe in the power of collaboration, so you must be a team player who can plan and organize workload effectively alongside the Accountant. We are looking for someone with strong problem analysis and problem-solving skills. This role reports directly to the Vice President of Accounting. 

Key responsibilities as Global AP Specialist at Showpad 

• Review and enter al A/P invoices maintaining the A/P email inbox (domestic and international) 
• Upload and paying open A/P through several banks and through the ACH process
• Review and approve PO’s in Zip that feeds into NetSuite 
• Review and approve expense reports in Raydoo that feeds into NetSuite
• Review and approve Navan travel bills 
• Reconcile company credit cards and post timely into NetSuite 
• Suggest vendor accruals at month end to the Asst. Controller 
• Ensure all vendors are 1099 compliant, process 1099’s yearly 

Skills and Qualifications we are looking for 

• Associates degree or equivalent (3 or more years in A/P) in Accounting 
• Knowledge of accounting principles and practices 
• Previous experience with international accounts payable 
• Knowledge bill.com or equivalent systems 
• Accurate expense coding, high volume invoices 
• Problem solving skills 
• Like to work in a great team in a fast paced organisation 
• Eager to learn, willing to have impact on a company 
• Take responsibility over the work done 

About Showpad

At Showpad, we’re focused on empowering others to be at their best. As a global leader in AI-powered revenue effectiveness, we provide revenue teams with the platform they need to prepare sellers, engage buyers, and drive predictable revenue. Since our 2025 merger with Bigtincan, we have created the industry’s first unified platform specifically designed for complex, field-selling organizations, serving more than 2,000 customers across 50 countries.

As an employer, we provide our employees with opportunities to grow, make a meaningful impact, and bring their authentic selves to work. Our culture stems from our values, which center on achieving maximum impact for our customers and fostering global collaboration, diversity, and a genuine passion for innovation. We’re a team of authentic, good-natured ass-kickers, and we’ve been recognized as a top workplace by Built In Chicago and Inc. Magazine.

Why Join Us Now?

Showpad is powering the next generation of field selling success through accelerated innovation, expanded global reach, and a more holistic engine to drive growth and lasting value. You’ll join a team shaping what’s next, working with smart, driven people who care deeply about making an impact (and aren’t afraid to challenge the status quo).

Our Global Footprint

Founded in 2011, Showpad is a global company with 1,000+ people (post-merger) working from offices and regional hubs around the world including Chicago, Boston, Ghent, London, Munich, Brussels, San Francisco, and Sydney. We are consistently recognized as a Leader in the Forrester Wave™ and a “Customers’ Choice” by Gartner® Peer Insights.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This organization participates in e-verify 

For more information on e-verify, click here

Global Accounts Payable Specialist

Location: This role requires two days in office in our Chicago or Boston office

About the position 

As a Global AP Specialist at Showpad, you will join a dynamic team within an international company. As part of the finance team, you will need strong attention to detail and a high degree of accuracy. We believe in the power of collaboration, so you must be a team player who can plan and organize workload effectively alongside the Accountant. We are looking for someone with strong problem analysis and problem-solving skills. This role reports directly to the Vice President of Accounting. 

Key responsibilities as Global AP Specialist at Showpad 

• Review and enter al A/P invoices maintaining the A/P email inbox (domestic and international) 
• Upload and paying open A/P through several banks and through the ACH process
• Review and approve PO’s in Zip that feeds into NetSuite 
• Review and approve expense reports in Raydoo that feeds into NetSuite
• Review and approve Navan travel bills 
• Reconcile company credit cards and post timely into NetSuite 
• Suggest vendor accruals at month end to the Asst. Controller 
• Ensure all vendors are 1099 compliant, process 1099’s yearly 

Skills and Qualifications we are looking for 

• Associates degree or equivalent (3 or more years in A/P) in Accounting 
• Knowledge of accounting principles and practices 
• Previous experience with international accounts payable 
• Knowledge bill.com or equivalent systems 
• Accurate expense coding, high volume invoices 
• Problem solving skills 
• Like to work in a great team in a fast paced organisation 
• Eager to learn, willing to have impact on a company 
• Take responsibility over the work done 

About Showpad

At Showpad, we’re focused on empowering others to be at their best. As a global leader in AI-powered revenue effectiveness, we provide revenue teams with the platform they need to prepare sellers, engage buyers, and drive predictable revenue. Since our 2025 merger with Bigtincan, we have created the industry’s first unified platform specifically designed for complex, field-selling organizations, serving more than 2,000 customers across 50 countries.

As an employer, we provide our employees with opportunities to grow, make a meaningful impact, and bring their authentic selves to work. Our culture stems from our values, which center on achieving maximum impact for our customers and fostering global collaboration, diversity, and a genuine passion for innovation. We’re a team of authentic, good-natured ass-kickers, and we’ve been recognized as a top workplace by Built In Chicago and Inc. Magazine.

Why Join Us Now?

Showpad is powering the next generation of field selling success through accelerated innovation, expanded global reach, and a more holistic engine to drive growth and lasting value. You’ll join a team shaping what’s next, working with smart, driven people who care deeply about making an impact (and aren’t afraid to challenge the status quo).

Our Global Footprint

Founded in 2011, Showpad is a global company with 1,000+ people (post-merger) working from offices and regional hubs around the world including Chicago, Boston, Ghent, London, Munich, Brussels, San Francisco, and Sydney. We are consistently recognized as a Leader in the Forrester Wave™ and a “Customers’ Choice” by Gartner® Peer Insights.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This organization participates in e-verify 

For more information on e-verify, click here

Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations.

What You'll Do

• Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane.
• Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users.
• Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks.
• Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements.
• Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support.
• Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence.
• Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly.
• Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response.
• Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release.
• Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments.
• Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.

What You'll Bring

• Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability.
• Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments.
• Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance.
• Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments.
• Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads.
• Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build.
• Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features.
• Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges.
• Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers.

 #LI-REMOTE