Product Manager Jobs in Louisiana.
All active Product Manager roles based in Louisiana.
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales & Service Leader
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Business Partner
- Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Sales & Service Leadership Qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Independent work ethic, time management skills, and personal accountability
- Requires constant movement in and around all areas of the store
- Aligns with and embodies ALO’s Guiding Principles
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Sales & Service Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January)
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
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Apply to ALO
Operations Associate (Part-Time) - Lakeside Shopping Center
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations Associate Qualifications
- 1+ years prior work experience in a client-centric, sales & operational environment
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Aligns with and embodies Alo’s Guiding Principles
Operations Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
Territory Manager (LA, New Orleans)
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Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
You’ll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities.
In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.
At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to find not only a career but a calling.
Responsibilities
- Develop and operationalize GTM strategy for efficient new market penetration
- Create, build, and manage relationships with referral sources across priority markets
- Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
- Design strategies to better support and engage referral partners across different channels
- Deepen Charlie Health’s penetration across existing partnerships
- Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
- Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
- Must be based in the New Orleans, LA
- Must be fluent in English
- You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to healthcare organizations a plus
- Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
- Ability to energize, advise & persuade senior corporate personnel
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Experience with Microsoft Office, Salesforce & Zoom is a plus
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Ready to apply?
Apply to Charlie Health Outreach
Territory Manager (LA, New Orleans)
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Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
You’ll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities.
In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.
At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to find not only a career but a calling.
Responsibilities
- Develop and operationalize GTM strategy for efficient new market penetration
- Create, build, and manage relationships with referral sources across priority markets
- Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
- Design strategies to better support and engage referral partners across different channels
- Deepen Charlie Health’s penetration across existing partnerships
- Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
- Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
- Must be based in New Orleans, LA
- Must be fluent in English
- You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to healthcare organizations a plus
- Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
- Ability to energize, advise & persuade senior corporate personnel
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Experience with Microsoft Office, Salesforce & Zoom is a plus
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Ready to apply?
Apply to Charlie Health
Partner Account Manager - Baton Rouge
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Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.
About the role
Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment. You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.
What you get to do every day
- Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
- Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities
- Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance
- Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
- Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities
What you bring to the role
- 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
- Successful - Proven track record of success in a quota driven sales environment
- Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
- Dynamic - You can thrive in a fast-paced, and ever-changing environment
- Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
- Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
- Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
- Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
- Growth mindset - You can embrace feedback and hold yourself accountable.
- Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
- Travel - Ability to be In the field 3 days/week
Why you will love working at Human Interest
Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.
Join Human Interest and make a lasting impact by shaping the future of retirement.
Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
- Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
- Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
- Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
- An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
- Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.
Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.
Benefits -
- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra: Enhanced Mental Health Support for Employees and dependents
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
We’re a great place to work (but don’t take our word for it)
Here’s a list of our awards and accolades:
- Certified as a Great Place To Work® (2023-2025)
- Fortune Best Place to Work in the Bay Area (2024)
- Best Places to Work by Built In (2023-2024)
- America’s Best Startup Employers by Forbes (2020-2022, 2024)
- A Top Company by Y Combinator (2020-2023)
- Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.
We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.
Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.
See more: https://humaninterest.com/disclosures
Ready to apply?
Apply to Human Interest
Partner Account Manager - New Orleans
Share this job
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.
About the role
Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment. You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.
What you get to do every day
- Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
- Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities
- Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance
- Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
- Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities
What you bring to the role
- 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
- Successful - Proven track record of success in a quota driven sales environment
- Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
- Dynamic - You can thrive in a fast-paced, and ever-changing environment
- Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
- Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
- Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
- Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
- Growth mindset - You can embrace feedback and hold yourself accountable.
- Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
- Travel - Ability to be In the field 3 days/week
Why you will love working at Human Interest
Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.
Join Human Interest and make a lasting impact by shaping the future of retirement.
Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
- Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
- Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
- Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
- An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
- Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.
Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $130,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.
Benefits -
- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra: Enhanced Mental Health Support for Employees and dependents
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
We’re a great place to work (but don’t take our word for it)
Here’s a list of our awards and accolades:
- Certified as a Great Place To Work® (2023-2025)
- Fortune Best Place to Work in the Bay Area (2024)
- Best Places to Work by Built In (2023-2024)
- America’s Best Startup Employers by Forbes (2020-2022, 2024)
- A Top Company by Y Combinator (2020-2023)
- Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.
We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.
Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.
See more: https://humaninterest.com/disclosures
Ready to apply?
Apply to Human Interest
Process Server Experience & Communications Manager
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About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Role Summary:
The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format.
This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams.
Reports to: VP, Process Server Network
Key Responsibilities:
- Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
- Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
- Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
- Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
- Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
- Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
- Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
- Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
- Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
- Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience
Qualifications:
- Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar)
- Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
- Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
- Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
- Background or exposure to performance support, human-centered design, instructional design, or related fields
- Experience coordinating cross-functional communication across multiple stakeholders with competing priorities
- Comfort with LMS platforms and a willingness to quickly learn new tools
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Company sponsored Orca Card
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $54,400 -$64,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
Process Server Experience & Communications Manager
Share this job
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Role Summary:
The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format.
This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams.
Reports to: VP, Process Server Network
Key Responsibilities:
- Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
- Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
- Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
- Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
- Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
- Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
- Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
- Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
- Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
- Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience
Qualifications:
- Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar)
- Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
- Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
- Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
- Background or exposure to performance support, human-centered design, instructional design, or related fields
- Experience coordinating cross-functional communication across multiple stakeholders with competing priorities
- Comfort with LMS platforms and a willingness to quickly learn new tools
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
- Company sponsored Orca Card
- Growth opportunities
Schedule: Monday through Friday, 8am to 5pm, remote.
Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida
Salary Range: $54,400 -$64,000
Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.
Ready to apply?
Apply to ABC Legal Services
Operational Compliance Auditor
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Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.
What you'll do
- Act as an objective source of independent advice to ensure validity and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management
- Conduct follow up audits to monitor management’s interventions
- Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
- Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
- Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
- Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
- Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
- Travel 25-35% of the time
What we're looking for
- Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
- Proven working experience as a Senior Operations Manager, or equivalent experience
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Proficient in common office software, such as Microsoft 365 and Google Workspace
- Ability to manipulate large amounts of data to compile detailed reports
- High attention to detail and excellent analytical skills
- Excellent writing and communication skills
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Prior management experience in parking, hospitality, or related industry
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Operational Compliance Auditor
Share this job
Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.
What you'll do
- Act as an objective source of independent advice to ensure validity and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management
- Conduct follow up audits to monitor management’s interventions
- Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
- Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
- Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
- Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
- Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
- Travel 25-35% of the time
What we're looking for
- Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
- Proven working experience as a Senior Operations Manager, or equivalent experience
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Proficient in common office software, such as Microsoft 365 and Google Workspace
- Ability to manipulate large amounts of data to compile detailed reports
- High attention to detail and excellent analytical skills
- Excellent writing and communication skills
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Prior management experience in parking, hospitality, or related industry
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Operational Compliance Auditor
Share this job
Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.
What you'll do
- Act as an objective source of independent advice to ensure validity and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management
- Conduct follow up audits to monitor management’s interventions
- Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
- Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
- Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
- Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
- Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
- Travel 25-35% of the time
What we're looking for
- Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
- Proven working experience as a Senior Operations Manager, or equivalent experience
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Proficient in common office software, such as Microsoft 365 and Google Workspace
- Ability to manipulate large amounts of data to compile detailed reports
- High attention to detail and excellent analytical skills
- Excellent writing and communication skills
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Prior management experience in parking, hospitality, or related industry
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Operational Compliance Auditor
Share this job
Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.
What you'll do
- Act as an objective source of independent advice to ensure validity and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management
- Conduct follow up audits to monitor management’s interventions
- Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
- Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
- Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
- Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
- Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
- Travel 25-35% of the time
What we're looking for
- Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
- Proven working experience as a Senior Operations Manager, or equivalent experience
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Proficient in common office software, such as Microsoft 365 and Google Workspace
- Ability to manipulate large amounts of data to compile detailed reports
- High attention to detail and excellent analytical skills
- Excellent writing and communication skills
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Prior management experience in parking, hospitality, or related industry
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Operational Compliance Auditor
Share this job
Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.
Who you are
Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.
What you'll do
- Act as an objective source of independent advice to ensure validity and goal achievement
- Identify loopholes and recommend risk aversion measures and cost savings
- Maintain open communication with management
- Conduct follow up audits to monitor management’s interventions
- Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
- Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
- Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
- Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
- Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
- Travel 25-35% of the time
What we're looking for
- Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
- Proven working experience as a Senior Operations Manager, or equivalent experience
- Proven knowledge of auditing standards and procedures, laws, rules and regulations
- Proficient in common office software, such as Microsoft 365 and Google Workspace
- Ability to manipulate large amounts of data to compile detailed reports
- High attention to detail and excellent analytical skills
- Excellent writing and communication skills
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
- Prior management experience in parking, hospitality, or related industry
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
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Software Technical Account Manager II (Traveling)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.
What You’ll Do
Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services
- Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
- Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
- Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
- Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
- Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
- Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
- Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
- Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
- Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.
What You Bring
- Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
- Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
- Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
- Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
- Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
- Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
- Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
- Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
- Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
- Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
- Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
- Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
- Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
- Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
- Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonAfter years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.
Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy. As a District Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Director of Retail Sales and will hire, build, and coach a team of Retail Territory Account Executives who are working everyday to transform the way grocery stores, bottle shops, and convenience stores operate. You’ll work closely with your sales team to understand the Retail operators’ unique needs, and you’ll work closely with the product team to build solutions that help Retailers thrive.
This is a remote opportunity based out of Louisiana with travel expectations up to 35 percent of the time.
A day in the life (Responsibilities)
- Hire, develop, motivate, and manage a quota-achieving sales team
- Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs
- Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
- Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
- Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
- Accountable for the new business growth across your assigned district
What you’ll need to thrive (Requirements)
- 5+ years of sales experience in a sourcing and/or closing role
- 3+ years of leadership experience
- Proven track record of success
- Passionate with the ability to inspire and motivate those around them
- Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure
What will help you stand out (Nonessential Skills/Nice to Haves)
- Management experience building customer-facing, quota-achieving full cycle sales teams
- Experience working in a tech environment
- Experience working in a fast-paced, high growth environment
- Experience working in a retail environment
- Proven track record of creating a winning culture that performs at a high level
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Site Manager
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About Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit www.CareAccess.com.
How This Role Makes a Difference
The Site Manager is responsible for the day-to-day operational leadership of the Lake Charles research site. This role directly manages site staff and is accountable for study execution, documentation quality, regulatory compliance, and team performance.
The Site Manager remains hands-on in the conduct of complex clinical trials while ensuring the broader team delivers consistently high standards of protocol adherence and patient care. This role partners closely with the Principal Investigator, who retains medical and regulatory authority for all clinical decisions.
How You'll Make An Impact
- Team Leadership & Performance
- Directly manage and develop Clinical Research Coordinators, Phlebotomists, and Lab Technicians
- Set and uphold clear expectations for quality, compliance, timelines, and patient experience
- Provide ongoing coaching, performance feedback, and structured development
- Address performance issues promptly and build a high-accountability team culture
- Study Execution & Operational Oversight
- Lead the site’s most complex and high-priority studies
- Oversee protocol implementation, enrollment progress, visit execution, and data timeliness
- Identify operational risks and implement corrective actions to maintain study timelines
- Ensure continuous inspection readiness and successful monitoring visits
- Partner with the Principal Investigator on operational study conduct; all medical decisions remain under PI authority
- Quality & Compliance
- Ensure strict adherence to FDA regulations, ICH-GCP, and Care Access SOPs
- Maintain high standards for source documentation, data integrity, and protocol compliance
- Proactively monitor and reduce protocol deviations
- Ensure timely escalation of safety events and compliance concerns
- Sponsor & CRO Engagement
- Serve as the primary operational contact for sponsors and CROs
- Represent the site in start-up activities, monitoring visits, and escalation discussions
- Build strong sponsor relationships through consistent, reliable execution
- Hands-On Clinical Contribution
- Conduct study visits and protocol-required procedures as needed
- Perform phlebotomy, ECGs, vital signs, and other clinical tasks
- Support informed consent processes and investigational product accountability
- Assist with additional projects such as report design, data maintenance, etc.
The Expertise Required
- Strong working knowledge of FDA regulations, ICH-GCP, and clinical research compliance requirements
- Demonstrated success managing complex clinical trials in a site-based environment
- Proven ability to lead, coach, and hold clinical research staff accountable for performance
- Experience overseeing protocol implementation, enrollment progress, and documentation quality
- Sound operational judgment with the ability to identify risks and drive corrective action
- Experience serving as a primary operational contact for sponsors or CROs
- Strong written and verbal communication skills
- Proficiency with EDC systems, clinical trial databases, and standard business software
Certifications/Licenses, Education, and Experience
- Bachelor’s degree preferred or equivalent combination of education and experience
- 5+ years of clinical research experience, including time as a Clinical Research Coordinator
- Prior direct people management experience required
- Demonstrated experience leading complex or high-volume studies
- Recent phlebotomy experience required
How We Work Together
- Location: This is an on-site position with regional commute requirements, located in Lake Charles, LA.
- Travel: This role requires up to 10% of regional (within 100 miles) travel requirements for Future of Medicine community screening events. Length of travel will depend upon study requirements, staff needs, and company initiatives.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
- Walking - 20%
- Standing - 20%
- Sitting - 50%
- Lifting (up to 25 lbs) - 10%
Benefits & Perks (US Full Time Employees)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com
Mandatory Employer Disclosures:
Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Ready to apply?
Apply to Care Access
Business Development Manager - Louisiana/Arkansas
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Keep Growing with Nutrafol
We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
The Business Development Manager - Louisiana/Arkansas will be responsible for executing and exceeding sales goals for Nutrafol within your defined territory - Louisiana and Arkansas.
While Nutrafol is a distributed, remote-first company, the successful candidate for this role must reside within the assigned region (Louisiana/Arkansas) and be located near a major airport, as this role requires travel in this market.
In this role, you will be responsible for the promotion, sale and training of our Nutrafol product portfolio within your accounts. You should be focused on a consistent, customer-centric approach bringing value to the practice and focus on growing share. BDM’s are responsible for cultivating both new and existing accounts, providing superior customer service, continued education and training throughout the practice. You should place a heavy focus on educating them of promotions, campaigns and marketing resources to help grow the business and build committed prescribers and sale of Nutrafol to their patients. You will be responsible for growing the business within your current accounts and very importantly, increasing new account opening and sales on a consistent basis. Your call point is to all Health Care Professionals who do both aesthetics, and those who see male and female patients concerned with hair retention and overall health.
Responsibilities and Expectations
- Promote and sell products to all potential prospects within your territory.
- Professionally implement strategic initiatives and sales activity to increase Nutrafol sales and market share.
- Drive product promotion through the implementation and delivery of approved marketing items and approved field-based promotions.
- Provide ‘White Glove’ service and support with a customer-centric, Practice building approach.
- In all you do, stay connected and Build relationships to drive further commitment and account penetration/growth through in person, educational and informational meetings as well as, customer focused follow up.
- Coordinate physician training programs and practice enhancement in-services and open houses.
- Establish and maintain professional and consistent communications and sound working relationships with leadership, co-workers and assigned accounts.
- Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings.
- Show fiscal responsibility with managing expenses, turning in expenses in a timely manner and having a legitimate business reason tied to all expenses, generating ROI.
- Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business.
- Enhance sales numbers by up-selling portfolio, picking up new potential product champions across the practice, appropriately presenting any promotional marketing initiatives that may drive growth, while driving implementation and execution of key Marketing strategies.
- Partner effectively with Sales Team to drive territory coverage and maintain positive customer relationships.
- Attend Trade Shows in local markets and/or Nationally, proudly and professionally representing Nutrafol and promoting new sales opportunities across the nation on behalf of the Nutrafol sales team.
- Effectively and routinely utilize Salesforce as trained by internal instruction, to track and manage leads, opportunities and sales activity.
Requirements
- A minimum of a Bachelor’s Degree.
- Minimum of 6 years proven success in Field Sales experience in achieving and exceeding goals.
- Preferred experience in medical, surgical and/or pharmacologic experience selling to Health Care Practitioners in the Aesthetic Space.
- Proven track record of sustained, high performance in current position and strong aptitude for learning and demonstrating Clinical and product expertise.
- Ability to be flexible and adaptable as we grow and expand as an Organization.
- Promotes Nutrafol products with professional passion and a sense of urgency, while providing our customers Best in Class, service and support.
- Strong business acumen and ability to understand, create and seize market opportunities.
- Ability to travel up to 50%.
- Must maintain the highest level of ethical character and integrity in all you say and do.
- A solution oriented, problem solver and contributor as a collaborative Nutrafol team member.
Perks & Benefits
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance discounts and benefits
California residents may review our CCPA notice here.
Ready to apply?
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Sales Manager_Chinese Vertical
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Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.
The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects’ needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus’ CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
What You Bring
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, Google Apps)
- Bachelor’s degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
What We Offer
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
Ready to apply?
Apply to ChowbusChowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere.
The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects’ needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus’ CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
What You Bring
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
- Bachelor’s degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
What We Offer
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
Ready to apply?
Apply to Chowbus