🏡🏢This is a Hybrid role, in our London (Moorgate) Office 3 days per week.

Credit Underwriting

Underwriters are at the heart of Capital on Tap as they allow us to grow our portfolio whilst keeping bad debt within appetite. We expect you to question the strategy, spot patterns the data team has not yet picked up, and bring decisions back into the room when something does not look right. Our automated decision engine handles the majority of cases but your job is the cases where judgement and context matter.

What You’ll Be Doing

• Review lending applications and financial data for decisions.
• Performing credit reviews on our back book customers.
• Helping to facilitate change in underwriting strategy and structure.
• Interacting with internal teams for credit decisions.
• Facilitating Risk initiatives and pilots by reviewing credit data.
• Conducting periodic reviews of individual bad debts to provide portfolio insight.

We’re Looking For

• 1+ years’ underwriting experience with a minimum of 6 months’ mandate (secured or unsecured).
• Commercial lending experience is a must – you have a broad understanding of how businesses operate.
• Strong analytical instinct – you read financials, spot inconsistencies, and triangulate across data sources without being told.
• Demonstrate best practises in Responsible Lending.
• You’ve already worked in a fintech or for a high-growth business.
• An ability to work autonomously.
• Genuine interest in why we do things, not just what the policy says.

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

• Underwrite new and repeat business requests, analysing multiple sources of information to make robust decisions.
• Continuously develop the underwriting process to balance excellent merchant experience with protecting Liberis from risk.
• Collaborate with internal stakeholders to improve business processes and support merchants and partners effectively.
• Liaise directly with prospective merchants to gather additional information and communicate approve/decline decisions as needed.
• Serve as a referral point for internal stakeholders, ensuring policies and procedures are followed and providing credit guidance to collections on high-risk accounts.
• Manage external vendor relationships and contribute to onboarding new partners.

• Previous experience in an underwriting role, ideally in small business finance 
• Confidence in making decisions and articulating them effectively.
• Strong attention to detail and meticulous analytical skills.
• Excellent verbal and written communication skills; able to convey complex findings clearly and logically.
• Ability to refocus and adapt in a rapidly growing and evolving company.
• Strong ability to interpret management accounts, cash flow statements, credit bureau reports, and financial trends to assess affordability, sustainability, and overall credit risk.

What happens next?

Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!

Our hybrid approach

Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office.

 #LI-CG1 

Policy Expert – Senior Motor Underwriter 

🚀Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor, and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013. 🏆

Hear from our team about what it's like working at Policy Expert ✨

What you’ll be doing:

You will play a key role in the profitable growth of Policy Expert’s motor portfolio by utilising your knowledge and experience, allied with internal and external data, to identify opportunities and mitigate threats.

Key Accountabilities

• Significant input into the personal motor risk selection criteria
• Responsibility for footprint management – identifying opportunities and strategies for profitable growth, and mitigating threats to performance
• Maintenance and development of core underwriting data, for example, the vehicle file
• Analysis of internal and external data to aid account performance
• Supporting the development and learning of less experienced team members
• Provide technical underwriting support to customer service, fraud, and claims teams by delivering training
• Operate as a key decision-maker for complex cases escalated to the Motor Underwriting team
• Support the underwriting governance and compliance framework by providing an audit function to ensure that devolved authority and decisions made by operational teams are technically accurate and appropriate.
• Provide technical expertise for the development of policy wordings and other documentation
• Support the Head of Underwriting and Motor Underwriting Manager, and deputise for them as appropriate

Role Dimensions

• Products: Policy Expert Motor portfolio
• New and renewal business
• Key relationships –
  • Pricing team
  • Product Management team
  • Counter Fraud team
  • Senior Claims team
  • Compliance Department
  • Analysis, Tech, Marketing, Finance teams
  • Operational/Customer Service team
  • External suppliers (e.g., data providers, capacity providers)

Authority Levels

• Extensive authority on risk selection & acceptance, policy interpretation, and voidance & indemnity (including ex gratia) decisions in line with your experience and knowledge

Key Performance Indicators

• Loss ratio and claim performance (to the overall portfolio and targeted segments)
• Segment/profile mix
• UW footprint optimisation metrics
• Internal (operational) SLAs

Who are you: 

• Min 3 years’ experience in technical underwriting of Personal Motor products.
• Detailed understanding of the personal lines motor market, risk trends, and products
• Strong appreciation and understanding of risk
• Fluency with data analysis tools such as PowerBI and Excel, and familiarity with Pricing tools such as Radar
• Strong communication and influencing skills – comfortable presenting to senior stakeholders
• Team player, but with the initiative to work alone on projects as required
• Excellent numeracy & literacy skills

Benefits:

📍 This role will be based in our London office in a 50/50 Hybrid mode.

💸 We match your pension contributions up to 7%

🏥 Private medical & Dental cover

📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)

😁 Enhanced maternity & paternity 

🚉 Travel season ticket loan

🎟️ Access to a wide selection of London O2 events and use of a Private Lounge

🌈 Employee Wellbeing Programme

🚪 Prayer room in Office

What We Stand for and Next Steps

 “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment.” 

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

Useful links:

Glassdoor | Trust Pilot