Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Role

As a Finance Systems Specialist, you’ll take primary ownership of our LucaNet environment while providing secondary support for our NetSuite (ERP) systems. Acting as the critical "bridge" between Finance and IT, you will ensure system stability, data integrity, and compliance through robust internal auditing. We are looking for someone who is passionate about seeking new opportunities to create impactful work and ensuring our global financial infrastructure is seamless and resilient.

Responsibilities

• Resolve outstanding internal audit findings related to LucaNet and NetSuite access, data mapping, and change controls.

• Enforce strict Identity & Access Management (IAM) protocols and ensure user permissions are reviewed quarterly.

• Maintain an "Audit Vault" of system logs and evidence to ensure the Group Finance team is always "audit-ready."

• Engineer automated solutions to address recurring data bottlenecks between NetSuite and LucaNet.

• Optimize the automated handshake between systems to minimize manual journals and offline reconciliations.

• Monitor data flows proactively to alert the Finance team of discrepancies before they impact the month-end close cycle.

• Manage the global consolidation structure, including the Chart of Accounts (CoA), intercompany eliminations, and FX translation settings.

• Collaborate with the NetSuite Lead to assist with financial module configurations for seamless LucaNet export.

• Govern master data changes to ensure consistency across all financial entities and reporting structures.

• Translate complex financial reporting requirements into technical system configurations for Group Finance.

• Develop Standard Operating Procedures (SOPs) and conduct training to improve system fluency across regional teams.

About You

The essentials:

• 3+ years of experience in Finance Systems Administration.

• Deep proficiency in LucaNet; you understand the mechanics of consolidation and reporting within the tool.

• Detail-oriented mindset with a knack for problem-solving and technical troubleshooting.

• Strong communication skills, with the ability to explain technical concepts to non-technical finance stakeholders.

• Audit-conscious approach to systems management and data integrity.

Not a must, but a plus:

• Hands-on experience with NetSuite (ERP).

• Experience working within a global finance structure or a "bridge" role between IT and Finance departments.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Team

The GTM Systems & Tools team at Mixpanel helps the Sales, Marketing & Finance teams execute their global and regional strategies through:

• Maintaining a robust, trustworthy & scalable CRM system
• Automating key workflows that drive efficiency
• Identifying, proposing & supporting tools that fit our overall GTM strategy and data architecture

This team sits under the GTM Org and works very closely with the growth & data teams to help achieve our broader architecture & vision.

About the Role

This is a hybrid role based out of London. As a Sales Systems Engineer, you will be a technical partner to our stakeholder teams and be involved in the full software development life cycle starting from understanding the business needs/problems, translating them into technical requirements, identifying solutions, executing on them, creating and testing user stories and following through until the business problem is solved. This person must be comfortable communicating with various teams and stakeholders to understand business problems and elicit requirements. This is a critical role for Mixpanel at this stage of our growth, directly impacting our ability to meet our revenue goals.

We're Looking For Someone To

• Design and develop secure, scalable technical solutions on the CRM (Salesforce) platform using out of the box automations such as Flows, validations, and security settings
• Provide technical guidance to key stakeholders for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce platform
• Maintain strong knowledge of Salesforce system architecture and development best practices
• Assist in increasing the efficiency of our GTM teams and in scaling our GTM stack (Co-pilot, Clari, Outreach, Customer.io, LeanData, Hubspot) for rapid growth
• Provide ongoing support and management of SFDC
• Function as the go-to person for enhancement requests and inquiries; Coordinate updates, modify fields and workflows, etc as needed
• Support day-to-day management of Salesforce configuration – customizing core architecture as well as profiles and user permissions
• Support day-to-day management & execute changes of our lead routing/territory management system
• Drive data quality and enrichment projects across the systems
• Own the integrity of data at all stages in our GTM stack
• Manage enrichment vendors, optimizing for data integrity and accuracy
• Work with internal teams to establish processes that improve the data integrity of all objects; define best practices to help build increased seller productivity and SFDC hygiene

Minimum Qualifications

• 3+ years experience in supporting full-stack solutions using Salesforce
• Experience in Agentic workflows + leveraging AI to increase efficiency 
• Proficient in requirements gathering, documentation, and user testing
• Experience in Salesforce customization and automation (Flows, Validation rules, Approval process)
• Solid understanding of Salesforce platform capabilities, features, and best practices
• Skilled in leveraging CPQ tools to optimize sales workflows and pricing models
• Salesforce Certified Administrator
• Should be a creative, self-starting, fast-learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment.
• Experience with data cleansing & data enrichment projects
• Experience working with LeanData or related tools for lead routing, territory management

Bonus points if you

• Salesforce Certified Advanced Administrator
• Salesforce Sales Cloud Certified
• Start-up SaaS and rapidly expanding sales organization experience strongly preferred
• Proficient with data warehouses, SQL & other analytical tools (Fivetran, Hightouch)
• APEX Experience 
• Hubspot certification 

#LI-Hybrid

ABOUT THE TEAM:

ArsenalOS is the digital backbone of Anduril’s hardware enterprise. It connects the full lifecycle, from concept to build to field feedback, into one operating environment built for speed, traceability, autonomy, and continuous improvement. That environment includes not just the software used to design, plan, and execute work, but also the factory-facing infrastructure that connects operators, machines, test systems, and OT networks into the same adaptive Build Chain. It is not a support function, but rather a strategic investment by Anduril that the operating system of the hardware lifecycle is how we win. It will be one of the mechanisms by which Anduril out-builds, out-adapts, and out-scales the traditional defense industrial base.

ABOUT THE JOB:

We are seeking a highly skilled PLM Administrators to join our team. You will be responsible for helping product and program teams maximize the value they get out of the engineering systems they use on a daily basic (PLM, CAD, CAE, etc.). You will work across a broad set of stakeholders to design, develop, and implement improvements and optimizations to our engineering systems while helping steer future investments.

WHAT YOU'LL DO:

• Collaborate with engineering partners to understand their requirements and translate them into functional and technical solutions alongside other EngOS (engineering software support) team members
• Provide training and support to users during and post-implementation to ensure adoption of new technology
• Lead the development and implementation of new features, including defining project scope, requirements, timelines, and budgets
• Collaborate with developers to identify and address issues, bugs, and enhancement requests from both PLM and any integration to other systems (CAD, etc.)
• Provide support for the installation and post go-live of upgrades and new modules within PLM
• Work with vendors and third-party service providers to implement upgrades and new modules
• Collect infrastructure and configuration questions for PLM and any integration to other systems (CAD, etc.)
• Collaborate with a global PLM team to ensure system alignment across regions, optimize processes, and maintain data integrity for effective product lifecycle management.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in installing, developing, implementing, upgrading, and maintaining engineering software tools (PLM, CAD, CAE, SysML, etc.)
• Understanding of CAD/CAM/CAE systems and their integration with PLM solutions
• Strong analytical and problem-solving skills, with the ability to root cause end user and infrastructure related issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Knowledge of both Windows and Linux systems, along with software installations (AWS Cloud/Azure nice but not required)
• Must be a UK citizen and eligible to obtain a UKS clearance.

ABOUT THE TEAM:

ArsenalOS is the digital backbone of Anduril’s hardware enterprise. It connects the full lifecycle, from concept to build to field feedback, into one operating environment built for speed, traceability, autonomy, and continuous improvement. That environment includes not just the software used to design, plan, and execute work, but also the factory-facing infrastructure that connects operators, machines, test systems, and OT networks into the same adaptive Build Chain. It is not a support function, but rather a strategic investment by Anduril that the operating system of the hardware lifecycle is how we win. It will be one of the mechanisms by which Anduril out-builds, out-adapts, and out-scales the traditional defense industrial base.

ABOUT THE JOB:

We are seeking a highly skilled PLM Administrators to join our team. You will be responsible for helping product and program teams maximize the value they get out of the engineering systems they use on a daily basic (PLM, CAD, CAE, etc.). You will work across a broad set of stakeholders to design, develop, and implement improvements and optimizations to our engineering systems while helping steer future investments.

WHAT YOU'LL DO:

• Collaborate with engineering partners to understand their requirements and translate them into functional and technical solutions alongside other EngOS (engineering software support) team members
• Provide training and support to users during and post-implementation to ensure adoption of new technology
• Lead the development and implementation of new features, including defining project scope, requirements, timelines, and budgets
• Collaborate with developers to identify and address issues, bugs, and enhancement requests from both PLM and any integration to other systems (CAD, etc.)
• Provide support for the installation and post go-live of upgrades and new modules within PLM
• Work with vendors and third-party service providers to implement upgrades and new modules
• Collect infrastructure and configuration questions for PLM and any integration to other systems (CAD, etc.)
• Collaborate with a global PLM team to ensure system alignment across regions, optimize processes, and maintain data integrity for effective product lifecycle management.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in installing, developing, implementing, upgrading, and maintaining engineering software tools (PLM, CAD, CAE, SysML, etc.)
• Understanding of CAD/CAM/CAE systems and their integration with PLM solutions
• Strong analytical and problem-solving skills, with the ability to root cause end user and infrastructure related issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Knowledge of both Windows and Linux systems, along with software installations (AWS Cloud/Azure nice but not required)
• Must be a UK citizen and eligible to obtain a UKS clearance.

About the Team: 

The Business Systems team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success.

We are seeking a highly skilled PLM Administrators to join our team. You will be responsible for helping product and program teams maximize the value they get out of the engineering systems they use on a daily basic (PLM, CAD, CAE, etc.). You will work across a broad set of stakeholders to design, develop, and implement improvements and optimizations to our engineering systems while helping steer future investments.

Key Responsibilities:

• Collaborate with engineering partners to understand their requirements and translate them into functional and technical solutions alongside other EngOS (engineering software support) team members
• Provide training and support to users during and post-implementation to ensure adoption of new technology
• Lead the development and implementation of new features, including defining project scope, requirements, timelines, and budgets
• Collaborate with developers to identify and address issues, bugs, and enhancement requests from both PLM and any integration to other systems (CAD, etc.)
• Provide support for the installation and post go-live of upgrades and new modules within PLM
• Work with vendors and third-party service providers to implement upgrades and new modules
• Collect infrastructure and configuration questions for PLM and any integration to other systems (CAD, etc.)
• Collaborate with a global PLM team to ensure system alignment across regions, optimize processes, and maintain data integrity for effective product lifecycle management.

Required Characteristics:
Anduril is an extremely fast-paced defense manufacturing and technology startup that is rapidly scaling itself. Our culture is one of ambition, hard work, relentless pursuit of excellence, and deliberate disruption. The successful candidate will be one who demonstrates the follow core characteristics:

• Bias for Action - they ask for forgiveness, not permission, and hate the idea of waiting around to be told what to do
• Dive Deep - they sweat the details and roll up their sleeves to uncover the root causes for systemic issues
• Ownership - they care deeply not just about their systems, but for all the business outcomes that their systems supports as well, holding themselves accountable for everything it both does and fails to do
• Agility - they change directions easily and without regret, quickly adapting to shifting business priorities
• First Principles Thinking - they approach problems and develop solutions not based on what a vendor recommends or because it’s how they did things at their last job, but from a deep appreciation of what is best for the enterprise
• Excellent problem-solving and troubleshooting abilities
• Strong communication skills to effectively interact with engineers and technical teams
• Ability to prioritize tasks and manage multiple projects simultaneously
• Willingness to learn - willing to pick up learning new tools and systems (Teamcenter)

Required Qualifications:

• 5+ years of experience in installing, developing, implementing, upgrading, and maintaining engineering software tools (PLM, CAD, CAE, SysML, etc.)
• Understanding of CAD/CAM/CAE systems and their integration with PLM solutions
• Strong analytical and problem-solving skills, with the ability to root cause end user and infrastructure related issues.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Knowledge of both Windows and Linux systems, along with software installations (AWS Cloud/Azure nice but not required)
• Must be eligible to obtain SC clearance as a minimum.

Who we are

The role

The day-to-day

• Review day-to-day financial transactions  

• Verify that transactions are recorded in the correct accounts  

• Maintain an accurate record of all financial transactions  

• Prepare and maintain financial reports, including balance sheets, income statements, and cash flow statements  

• Process accounts receivable/payable in a timely manner  

• Monitor financial transactions and reports  

• Assist with budget preparation and analysis  

• Support month-end and year-end close processes  

• Respond to financial inquiries by gathering and interpreting data  

• Assist in financial analysis by providing insights into variances and trends  

• Ensure compliance with relevant accounting and auditing standards, regulations, and company policies  

• Assist with ad-hoc strategic projects (e.g., IFRS conversion, implementation of an ERP system)  

• Coordinate with external auditors and outsourced providers as relevant  

You should apply if you

• Have experience in finance administration, bookkeeping or accounting, or looking for your first finance related role or currently studying a finance related subject  

• Are business fluent in English and German 

• Understand basic bookkeeping and accounting principles  

• Are proficient in using Microsoft products, especially Excel  

• Have strong attention to detail and accuracy

• Have excellent organisational and time-management skills  

• Can work independently and as part of a team  

• Have a high level of integrity and confidentiality  

• Possess personal values that match ours: ownership, initiative, dedication to mission, speed and inclusiveness  

• Are a high performer who thrives in a fast-paced environment  

• Are collaborative, humble and a problem-solver  

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

#LI-DNI

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

WHAT YOU'LL DO:

We are seeking a dynamic and experienced Senior Manager of Talent Acquisition Operations to design, implement, and optimize the infrastructure and processes that drive our global talent acquisition function. As a Senior Manager, you will act as a strategic partner to the TA leadership team and broader People team, focusing on process excellence, system optimization, and data integrity to enhance Braze’s talent strategy. You will be an expert in TA technology, compliance, and developing scalable, efficient processes. You are highly skilled in utilizing data to drive operational insights and solutions.

• Lead, mentor, and performance manage a team of 2+ direct reports (e.g., TA Generalists and Specialist), fostering a culture of operational excellence and continuous improvement.
• Own and optimize the end-to-end recruitment process, identifying areas for efficiency and standardization while ensuring a high-quality candidate and stakeholder experience.
• Serve as the primary system administrator and subject matter expert for all TA technology (e.g., ATS, CRM, assessment tools), including implementation, maintenance, and integration, in addition to acting as a steward for data integrity and system hygiene.
• Partner with the People Analytics team to design, develop, and deliver consistent reporting, dashboards, and metrics to provide strategic insights on TA performance, pipeline health, and process effectiveness to leadership.
• Collaborate with other people systems owners and primary users to execute a centralized data governance and system security strategy and process
• Ensure TA compliance, governance, and adherence to regulatory requirements across all hiring processes.
• Develop comprehensive strategies and guardrails for evaluating new TA software, ensuring that selections prioritize efficiency gains, include thorough market research and trial evaluations, and align with budgetary constraints with a special focus on AI.
• Manage and curate a centralized knowledge hub for software vendor contracts, agency agreements, and job board subscriptions, ensuring all documentation is current and complete.
• Provide continuous training and enablement for the team regarding system updates, new software, process revisions, and compensation program changes.
• Utilize both qualitative and quantitative research to pinpoint areas for growth, guide strategic choices, and evaluate results. 
• Establish a high-performance recruiting ecosystem by developing and executing a transparent, strategic roadmap focused on improving systems, tools, and workflows to ensure long-term scalability and operational efficiency.
• Act as a solutions-oriented leader, taking a thoughtful and strategic approach to developing a business case for new tools and operational changes, evaluating risks, and presenting to executive stakeholders.
• Versatile in tailoring communication and style to a wide range of audiences including direct reports, TA and People Team leadership, and senior leaders and stakeholders.
• Exemplify and promote the Braze core values within both the TA and People Team.

WHO YOU ARE:

• 5+ years of experience in Talent Acquisition Operations or People Operations with proven experience leading major implementations and system overhauls. 
• Proven experience leading and managing direct reports, such as coordinators, analysts, or operations specialists.
• Expertise in leveraging TA systems (Greenhouse, Workday, Looker or similar platforms) for configuration, maintenance, reporting, and integration.
• Strong organizational and time management skills and meticulous attention to detail.
• Ability to act as a strategic and consultative partner to senior leadership across the organization.
• Experience designing and implementing initiatives related to TA process improvement and operational efficiency.
• Proven ability to own and manage large-scale projects from start to finish with little supervision.
• Strong written and verbal English communication skills are essential.
• Role must be based in our Chicago, New York, or London office requiring hybrid in-office attendance.

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance 
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for - or work remotely if you prefer 
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

IXL Learning, a US-based global edtech leader with products used by millions of students worldwide, is looking for a Marketing Manager to help develop and execute marketing programmes for two of our products: MyTutor and IXL. MyTutor is the UK's leading online one-to-one tutoring platform, on a mission to improve education for everyone. IXL is a personalized learning platform used by 17 million students and 1 million teachers worldwide. #LI-CC1

In this role, you will play an essential part in growing our brands’ impact by developing and executing highly-effective marketing strategies that expand our reach and engagement. You’ll lead a range of content, field marketing, and brand marketing initiatives that help students gain confidence. 

We’re looking for someone who can thrive both independently and as a collaborative cross-functional partner, and who brings strong organisational skills, hands-on resourcefulness, and strategic thinking. To support growth in the UK, you will serve as a partner for our UK-based sales teams and develop and execute marketing programmes that support lead generation, customer retention, brand awareness, and more. 

This position requires you to be in our London office on Old Street.

WHAT YOU'LL BE DOING

In this role, you will manage MyTutor’s B2C marketing program: 

• Manage the brand marketing plan, developing and executing consumer strategies that attract and retain customers
• Refine and develop brand messaging including writing/producing emails and content marketing materials
• Manage the strategy and execution of seasonal and promotional campaigns; coordinate marketing and communications efforts
• Manage and optimize brand social media
• Collaborate across the business to devise creative and effective strategies
• Support product marketing with customer communications
• Develop a strong understanding of key audiences including parents and tutors

You’ll also support B2B marketing efforts for both IXL and MyTutor:

• Create and execute field marketing campaigns to attract new customers
• Develop marketing collateral, email campaigns, and sales enablement resources
• Partner with our Events team to support marketing and sales events, including pre- and post-event outreach
• Gain a strong understanding of our audience/customer base at the school and trust level, with an emphasis on school administrator audiences
• Maintain an active pulse on market trends in the region

WHAT WE'RE LOOKING FOR

• BA/BS degree and 7+ years of brand marketing, communications, and/or integrated marketing experience, including with consumer-facing brands
• Strategic thinking: You are able to take a set of goals and build short- and long-term plans and strategies to achieve them. You consider an idea from all angles, ask smart questions, and make thoughtful decisions that align with the company needs, values, and resources
• Written communication: You are an exceptional writer who knows how to clearly communicate a message and make every word count
• You get things done: You’re a self-starter, detail- and deadline-oriented, organised, and adaptable. You have the ability to manage complex, cross-functional projects from start to finish and rally stakeholders around a common goal
• Interpersonal skills: You’re a team player, have excellent verbal communication skills, and can successfully collaborate with colleagues across varied teams
• Customer-focused: You bring deep empathy for tutors, parents, students, and school administrators as well as the ability to balance business outcomes with customer outcomes
• Edtech knowledge: A working knowledge of the UK educational system and an aptitude to quickly learn about edtech and the UK tutoring space
• Experience in marketplace brands, edtech, and tools including Google Workspace and social media publishing preferred but not required

Safeguarding is everyone’s business at MyTutor – we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check. 

This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: Office Based in London, England

The role entails

• Investigate issues reported by customers by researching and escalating issues 
• Work to resolve complex customer problems related to Canonical’s portfolio of products.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

What are we looking for in you

• Professional written and spoken English with excellent presentation skills
• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results
• Work from our new, state of the art London, UK office and provide technical support for employees.
• Familiarize with and own the technical infrastructure supporting the office and the stack supporting events and customer demos.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during office events.
• Identify and suggest any opportunities to provide a better service
• Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Hands-on and working experience in supporting Linux systems including any of:
  • Virtualization / Cloud - primarily using KVM or OpenStack.
  • Containers - especially with Docker, LXD/LXC, or Kubernetes.
  • Storage technologies - block, object and network.
  • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
• Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
• Programming fundamentals in any language.
• Ability to travel internationally twice a year for company events up to two weeks long
• Extensive Customer support experience is key:
  • Customer needs are top priority.
  • Communicate professionally, emphatically, clearly and set the right expectations.

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

About Us 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM, Initiative and Mediahub and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport and Mediabrands Content Studio. Mediabrands clients include many of the world’s most recognisable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries, representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com.

Role Description  

We are looking for a Talent Operations Assistant or Apprentice with superb administrative skills and a passion for HR to join our Talent Operations team. The wider Talent Operations team has two sub-teams; Payroll and Operations, which is made up of a Junior Talent Operations Advisor, Talent Operations Assistants, Talent Operations Administrator, Reward Manager, reporting into the Talent Operations Director.     

The Talent Operations team are responsible for all Talent operations and are critical to the evolution of our Talent model, as we look to streamline and automate the way we work. The focus of the team is to create a great people experience for employees as well as support the generalist team.  

About You  

You will understand the importance of confidentiality and discretion, have a service-minded approach and be happy working in a matrix structure as you will be providing administrative support for several different agencies.   

We work in an industry where things are continually changing and evolving so you will need to be flexible and adaptable. Working in a team where Business Partners, Talent Development, Payroll and Reward, Talent Acquisition and DEI all sit and work closely together, this is a fantastic opportunity for someone interested in refining their administration skills in the Talent space.   

Key Responsibilities 

Starter & Leaver Administration 

• Facilitate creation of offers letters of employment and contract paperwork for Talent Business Partners 

• Check employees’ right to work before first day and save relevant documentation 

• Administer employee references via HireRight, check and report irregularities, download and save report to relevant file 

• Draft and send probation confirmation emails/letters 

• Draft relevant letters confirming leaver details 

• Liaise with IT and Facilities to ensure starters and leavers equipment is issued and returned 
• Manage personnel files, taking note of retention periods 

Onboarding 

• Collate new starter onboarding forms verifying accurate completion 

• Maintain the Talent Starters and Leavers spreadsheet, ensuring it is always up to date (starters, leavers, fixed term contractors, maternity/paternity, etc). Send weekly Starters and Leavers to relevant groups 
• Coordinate new starter inductions with Finance and Legal 

HR Systems Administration & Reporting 

• Main contact for employee Workday queries  

• Carry out all HR Partner actions in Workday such as position management, pay and reporting line changes   

• Reporting from Workday to collate and provide employee data for census and diversity surveys  

• Support administration of performance management system, runs reports when needed  
• Assist with the preparation of data for IPG and external HR Audits  

Immigration Administration 

• Keep accurate records on employees’ right to work for immigration purposes, including keeping the HR Immigration spreadsheet up to date 
• Assist Talent Advisors with checking and monitoring visas during the annual immigration audit 

Payroll & Benefits 

• Monthly payroll processing; submitting payroll changes in Workday and via ADP spreadsheet, raising tickets with IPG Shared Services Payroll team, ensuring approvals are received by the payroll trial deadlines and working closely with IPG Shared Services and Talent Partners to ensure issues and corrections are resolved 

• Good knowledge of our company benefits to advise employees. Working with Benefits Helpdesk and Reward Manager to resolve queries 
• Running payroll variance reports and updating to capture reasons for the variances, escalating any errors to Reward Manager   

General Administration 

• Manage the AskTalent mailbox, responding to general HR queries within the designated timeframe, including reference requests (employment references, letting agent and bank references), letters for visa applications and business invitation letters for foreign travel 

• Update Employee Handbooks, including part time employee bank holiday entitlements and Christmas shutdown adjustments 
• Administer pay review and bonus letters   

Desired Skills & Experience 

• Well-organised and looking to start your career within HR.  

• Excellent attention to detail and methodical approach to problem solving.  

• Understand how the work you produce adds value to the HR Department and the whole Company. 
• You may have completed or are in the process of studying towards your CIPD level 3 or equivalent. Experience working in HR is also applicable.  

Experience: 

• Office/admin experience, ideally within HR 

• Good working knowledge of Microsoft Office, especially Excel 

• Some knowledge of Office 365 applications 

• Delivering against SLAs or KPIs 
• Working with databases and systems 

Competencies: 

• Passionate about a career in HR and can articulate the role of HR and how it adds value to the business 

• Strong aptitude for IT systems 

• Confident interacting with people at all levels of seniority 

• Exceptional attention to detail, rigour and process 

• Good numeracy skills 

• High regard for confidentiality 

• Flexible, can adapt to manage new priorities as they arise and willing to roll sleeves up and get stuck in 

• Pro-active, a self-starter who works well on their own initiative 

• Solutions orientated with natural problem-solving skills 

• Highly organised, efficient, and able to multi-task and remain calm under pressure 

• Honest and open 
• Good relationship-building skills 

We are seeking a Salesforce Specialist with expertise in building robust and scalable solutions to join Trustpilot’s Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

Salesforce Development & Architecture

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. 
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
• Integrate Salesforce with internal and external systems using APIs and various integration patterns.
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. 
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. 
• Support incident management and processes directly within Salesforce through custom development and troubleshooting.
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions.
• Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety
• Deploying change via CI/CD
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes.
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning

Salesforce Administration

• Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. 
• Provide user support for all functions within GTM
• Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders

Who you are:

Technical Skills

• Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued.
• 5+ years of hands-on experience as a Salesforce Developer & Salesforce Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions.
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
• Experience with Agentforce is a strong plus. 
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus.
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events.
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications.
• Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines.

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

We are seeking a Salesforce Specialist with expertise building robust and scalable solutions to join Trustpilot’s Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What you’ll be doing:

Salesforce Development & Architecture

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organisation-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety
• Deploying change via CI/CD
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning

Salesforce Administration

• Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements
• Provide user support for all functions within GTM
• Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders

Who you are:

Technical Skills

• Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued.
• 5+ years of hands-on experience as a Salesforce Developer & Salesforce Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions.
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
• Experience with Agentforce is a strong plus. 
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus.
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events.
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications.
• Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines.

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

Rothesay is the UK’s largest pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions. With over £69 billion of assets under management, we secure the pensions of nearly one million people and pay out, on average, approximately £350 million in pension payments each month.

Rothesay is dedicated to providing excellence in customer service alongside prudent underwriting, a conservative investment strategy and the careful management of risk. We are trusted by the pension schemes of some of the UK’s best known companies to provide pension solutions, including British Airways, Cadbury’s, the Civil Aviation Authority, the Co-Operative Group, National Grid, NatWest, Morrisons and Telent.

At Rothesay, we are striving to transform our industry. We believe deeply in creating real security for the future and our leadership in finding new and better ways to do that is the key to our success. To do that, we need the very brightest original thinkers to bring creativity as well as rigour. Rothesay is a rewarding place to work, where quality people can thrive and prosper. We pride ourselves on the connections our people build, many of whom have been with us for over ten years. 

Job title:           In-Force Management             

Scheme Transition work

• Review data from pension scheme
• Work with the transition team and the pension scheme advisers to resolve any issues or queries
• Ensure compliance with contractual requirements for data cleansing actions
• Where relevant, calculate premium adjustment, in line with approach set out in the contract
• Work with RL third party administrators and in-house teams (as applicable) to set up scheme database, including coding of calculation routines and payroll reconciliations
• Set up RL valuation system to receive data from administrators and update modelling
• Explain the move in value as a result of data or modelling updates
• Work with pricing team to understand any benefit and/or data complications
• Monitor monthly updates, to ensure accurate modelling and administration
• Provide input to transition team in production of Individual Policy documents, ensuring proper benefit descriptions

Longevity swap data cleanse

• Construct updated data files for the reinsurers to reflect cleansed data
• Update the fixed cashflows underling the longevity swap to reflect the new data
• Explain the move in value between the old and new fixed cashflows, reconciling to data changes
• Ensure compliance with contractual requirements for data cleansing actions
• Update trade bookings and explain any moves in value

GMP equalisation

• Check implementation of GMP equalisation as calculated by the pension scheme
• Manage implementation of ongoing calculations with administrator

Ad-hoc

• Work on projects with pricing & reinsurance team, relating to backbook liability and reinsurance deals
• Validating individual records and data
• Independent reviews of trade bookings (liability and reinsurance)
• Complying with and checking adherence to contractual requirements
• Due diligence exercises in relation to new deals or backbook deals proceeding to buyout
• Monitor and control reserve balances, ensuring continued appropriateness, and take actions to ensure accuracy
• Actuarial support for ad-hoc backbook initiatives such as option exercises

Individual calcs

• Implementing calculation routines on in-house systems
• Checking results of internally/externally produced calculations

 Skills & Experience

• Experienced pensions actuarial work
• Actuarial qualification desirable but not mandatory
• Mature decision-maker
• Problem solver
• Eye for detail
• Happy to take on big projects
• Persistent
• Self-motivated
• Likes to improve efficiency 

Rothesay competencies

• Technical Skills - Demonstrates strong technical skills required for the role, pays attention to detail, takes initiative to broaden his/her knowledge and demonstrates appropriate analytical skills
• Drive and Motivation – Be a self-starter; successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks
• Teamwork – Demonstrate evidence of being a strong team player, collaborates with others within and across teams, encourages other team members to participate and contribute and acknowledges others' contributions
• Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others
• Judgement and Problem solving - Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues
• Creativity/Innovation - Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value
• Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations

Disclaimer This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties, but to describe a position level.  The role shall be performed within a professional office environment. Rothesay has health and safety polices that are available for all workers upon request.  There are no specific health risks associated with the role.

Inclusion Rothesay actively promotes diversity and inclusivity. We know that our success depends on our people and that by nurturing a culture that values difference, we create a stronger, more dynamic business. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

We are seeking a Salesforce Specialist with expertise in building robust and scalable solutions to join Trustpilot’s Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What you’ll be doing:

Salesforce Development & Architecture:

• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. 
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
• Integrate Salesforce with internal and external systems using APIs and various integration patterns.
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. 
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. 
• Support incident management and processes directly within Salesforce through custom development and troubleshooting.
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions.
• Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety
• Deploying change via CI/CD
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes.
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Salesforce Administration:

• Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. 
• Provide user support for all functions within GTM
• Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders

Who you are:

Technical Skills

• Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued.
• 5+ years of hands-on experience as a Salesforce Developer & Salesforce Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions.
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components).
• Experience with Agentforce is a strong plus. 
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus.
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events.
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications.
• Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines.

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who we are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

ABOUT THIS POSITION 

We are seeking a versatile and proactive HR Generalist to join our team. Reporting directly to the HR Manager, this role is a perfect fit for an HR professional who thrives in a fast-paced environment and enjoys a blend of strategic compliance, systems management, and employee-facing support. As a cornerstone of our HR and Recruitment team, you will ensure a seamless experience for our employees throughout their entire journey with us.

RESPONSIBILITIES

• Onboarding & Integration: Initiate and manage the end-to-end onboarding, including leading our Orientation programs, ensuring every new hire feels welcomed and equipped for success from Day 1.
• Performance: Own probationary review process, partnering with managers to ensure clear communication and timely feedback for new team members.
• Compliance: Stay current on Policy & Legislation updates, ensuring our internal policies remain compliant and up to date with all legislative requirements.
• Immigration: Manage Immigration documentation and provide support for employees immigrating or going through the work permit process in Canada.
• Consultant: Lead the process for contractor/consultant renewals, ensuring all agreements are updated, compliant, and tracked accurately.
• Offboarding: Oversee the offboarding process, ensuring departing employees are supported, exit interviews performed and all administrative requirements are handled with care.
• HRIS & Administration: Serve as the primary administrator for our HRIS, maintaining data integrity, providing technical assistance to staff, and optimizing system workflows. Complete administrative tasks such as letters of employment, organizational charts.
• Payroll: Review the HRIS system for accuracy each pay period in coordination with the payroll department.
• Recruitment Support: Assist with hiring workflows, including posting job descriptions, screening resumes, and coordinating interviews to help grow Digital Extremes.
• Provide essential coverage for the Front Office/Reception desk during periods of vacation, or vacation to ensure a seamless experience for visitors and staff.
• Other duties and projects as assigned.

REQUIREMENTS

• Minimum 3+ years in a HR Generalist role.
• Advanced proficiency in Google suite and Microsoft Office; specifically Excel for data, analytics & reporting
• Proven skill within HRIS platforms is a strong asset.
• Excellent interpersonal skills with the ability to handle sensitive and confidential information with the utmost integrity.
• Exceptional Typing Skills: Fast and accurate typing ability to manage high-volume documentation and live meeting notes.
• A methodical self-starter willing to jump into any project, pivot quickly in a fast-paced environment and manage multiple deadlines with minimal guidance.
• The ability to handle sensitive and confidential information with the utmost integrity.
• Possession of, or progress toward, a CHRP or CHRL designation is highly preferred.
• Experience working autonomously and owning projects from beginning to end..

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Digital Extremes is committed to providing a fair, equitable, and competitive package that reflects the value a candidate brings.

Salary Range: $50,000 - $65,000

Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

We believe in the power of human connection. At Digital Extremes, we do not use artificial intelligence (AI) to screen, assess, or select candidates. All applications are reviewed by human, qualified recruiters.

Location: London, hybrid

Reports to: Global HR Operations Director 

Status: Permanent 

Purpose: This role is responsible for leading the organisation’s reward programs, with a special focus on identifying and implementing process improvements and automations that enhance HRIS functionality. The manager serves as a strategic partner, providing comprehensive analytical insights and driving competitive, compliant global compensation and benefits solutions across the Foundation. 

Principal accountabilities:

Compensation & benefits management: 

• Lead strategic global role benchmarking and maintain a comprehensive, current job architecture aligned with internal equity and market competitiveness. 
• Drive participation in global and regional compensation and benefits surveys; analyse and present market data to inform compensation strategies. 
• Oversee the design, evaluation, and implementation of compensation programs such as salary structures, incentives, benefits and recognition initiatives. 
• Manage the full lifecycle of employee benefits, ensuring efficient vendor coordination, renewals, and compliance with regulations. 
• Provide strategic advice to HR Business Partners and leadership on reward policies and best practices against Company strategy and cultural objectives. 

HRIS system optimisation: 

• Serve as the primary HRIS system administrator, optimizing system configuration for enhanced functionality against a user led backlog, created in collaboration with users across the business. 
• Lead the identification and implementation of system improvements and automation opportunities, enhancing the employee experience. 
• Maintain system integrity through regular audits and manage updates and release coordination with IT and vendors. 
• Develop comprehensive system documentation, user guides, and training materials. 

Data, reporting & compliance: 

• Oversee the production of strategic HR analytics, dashboards, and reports for senior leadership decision-making. 
• Ensure compliance with legal requirements and audit standards in compensation, benefits, and HRIS activities. 
• Lead data privacy initiatives to ensure secure handling of employee information in all relevant juristictions. 

Qualifications & experience:

• HR certification (e.g., CIPD, SHRM) Bachelor’s degree in Human Resources, Business, Finance, or a related field; is an advantage.  
• Demonstrated global or multi-country experience in compensation and benefits, including familiarity with diverse market practices.  
• Hands-on experience with HR benchmarking tools and participation in external reward surveys.  
• Proven experience administering or managing HRIS platforms (e.g., Workday, SuccessFactors) HiBob is an advantage  
• Strong analytical background with experience in compensation modelling, data analysis, and reporting.  
• Experience working in a multinational or complex organizational environment.  

Skills and attributes:

• Strong analytical and quantitative skills, with the ability to interpret and triangulate complex data and translate insights into recommendations.  
• Strong stakeholder engagement skills to lead change and respond to business problems and opportunities.  
• Experience of leading a team and delivering value into an organisation  
• Excellent attention to detail and commitment to data accuracy and integrity.  
• High proficiency in Excel and HR analytics tools; comfort with system configuration and workflows. PowerBI is an advantage   
• Strong communication and stakeholder-management skills, with the ability to explain technical concepts to non-technical audiences.  
• Proactive problem-solver with a process-improvement mindset.  
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced global environment.  
• Strong ethical judgment and respect for confidentiality and sensitive data.  

Application Closing Date: 8th March 2026

Please note that while we have a closing date for this application, we reserve the right to interview candidates and potentially close the role early should we find a suitable candidate before the closing date

Help shape the future of reporting for global financial markets

The IFRS Foundation is a public interest, not-for profit organisation that sets corporate reporting standards for the capital markets globally. IFRS Accounting Standards are required for use by more than 140 countries whilst IFRS Sustainability Disclosure Standards are rapidly becoming the global baseline for sustainability disclosures worldwide.

We are a highly diverse and inclusive organisation. Our 350+ staff come from more than 45+ different countries and are united in supporting the mission of the Foundation to bring transparency, accountability and efficiency to capital markets worldwide. With offices in London, Frankfurt, Montreal, Tokyo, Beijing and San Francisco, the Foundation is truly a global standard-setter.

#LI-MM1

ASSOCIATE, RESTORATION & RECOVERY TEAM

We are looking for talented consultants to join the Restoration & Recovery team within our growing Incident Response practice at an Associate level. These individuals will play a critical role in the continued success of our Cyber Security division. 

You will work across the full lifecycle of security incidents to help our clients respond and recover, including: 

• Overseeing restoration workstreams during Incident Response cases: you will be integral to supporting the Incident Response team to develop bespoke restoration strategies during live incidents, focusing on ensuring security and capability is maintained. 

• Delivering hands-on technical support to assist clients with restoration and recovery during cyber incidents. 

• Leading and developing relationships with supporting restoration partners: in some cases where we need to surge additional resources through our partners, you will need to be able to manage and direct them to achieve a positive resolution. 

• Developing plans, policies, and training: you will be part of a team designed to strengthen the Incident Response process regarding restoration, training the Incident Response team in this area to ensure effective collaboration during cases. 

• Developing and sharing domain expertise: we will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs.  

• Participating in an on-call rotation to lead our US & APAC restoration and recovery capabilities, and provide 24 x 7 x 365 client incident coverage.

• On-site Restoration Support: in some cases, it may be beneficial to support clients locally at their data centres or office locations. You may be expected to attend their sites during the early stages of restoration to help support these efforts. The nature of this role means that some overnight and/or international travel is required.  

Other features of the role include: 

• Variety of casework: no day will be the same.  Our team responds to a huge variety of incidents for both public and corporate clients. 

• Developing an understanding of Incident Response: you will have opportunities to broaden your security awareness into the wider incident response process, learning how restoration fits into the bigger picture of a response. 

• Flexible working practices: responding to incidents can be intense, high-pressure work.  We are mindful of our team’s work/life balance and offer flexible working options to support your wellbeing. 

WHAT WE’RE LOOKING FOR 

We are looking for Associates with 3 years or more relevant experience in IT Engineering, System Administration, or Infrastructure and Networking. Candidates will also have a demonstrated track record of deploying their skills specifically in IR scenarios and have experience working on time-sensitive restoration projects for impacted clients. 

Candidates with the following qualifications and experience are likely to succeed as Consultants within our Restoration & Recovery team. That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others. 

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. 

We’re looking for candidates with: 

• In-depth knowledge of virtualisation (VMware ESXi / Hyper-V especially) and Cloud-hosted (AWS / Azure / GCP) configuration and implementation 

• In-depth knowledge of Active Directory and Windows Domain functions, implementation, and configuration, including integrations with AzureAD functionality. 

• Demonstratable experience with networking, including configuration of VLAN’s on switches and general configuration and troubleshooting of firewalls. 

• Comprehensive understanding of standard backup solution practices, restoration of data and preparing systems for introduction into production environments. 

It would be advantageous for candidates to poses hands-on technical experience with the following: 

• Microsoft 365, including Exchange Online and Intune 

• Entra ID 

• Cisco networking and firewalls (such as Catalyst and Nexus, ASA and FTD) 

• Linux (such as Ubuntu, CentOS, Debian etc) 

• Virtual Desktop Infrastructure, such as Citrix XenDesktop, VMware Horizon, or Azure Virtual Desktop 

• Hybrid infrastructures, including environments that utilise a combination of on-premise, colo datacentres, cloud, and SaaS. 

Relevant industry certifications are not required for this role. However, holding any of the following is beneficial: 

• Microsoft role-based certifications to either Administrator, Network Engineer, Security Engineer, or Support Engineer level. 

• VMware VCP (Data Centre Virtualisation). 

• Networking Certifications such as CompTIA Network+, Cisco CCNA, or Aruba Certified Professional. 

 OUR BENEFITS

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:  

• 25 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 30 days); 

• Hybrid working and flexible working hours; 

• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education; 

• Life Insurance 4X Annual salary. 

• Parental Support: 

• Fertility treatment leave – 5 days of leave per cycle of treatment per year; 

• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay; 

• Paternity leave – 6 weeks of full pay. 

• Various Health and Medical Benefits including:  

• Private dental and medical insurance (taxable benefit) for you and your family; 

• Virtual GP for you and your family members that live in the same household; 

• Various gym discounts for you and your partner; 

• EAP programme for you and your immediate family; 

• Free access to the world-famous mindfulness app Headspace. 

The role will be based in our London office. However, we have flexible working arrangements available.