New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re welcome to work in our colocation in London, England. 

Your responsibilities will include: 

• Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Collaborate with key stakeholders, including (teams, executives).

We expect you to have: 

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have: 

• Driving License (Category B)
• Project planning skills

New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re also welcome to work on-site at our colocation facility in Longcross, UK.

Your responsibilities will include:

• Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Collaborate with key stakeholders, including (teams, executives).
• Lead and manage (specific workflows, processes, projects).
• Monitor and evaluate progress on (specific projects).

We expect you to have:

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have:

• Driving License (Category B)
• Project planning skills

📍 Old Street | 🏢 4 days a week in the office  

The Role 

We're looking for a skilled IT Support Team Lead to be the go-to person for our company's IT support function — someone who combines genuine technical depth with the kind of approachable, can-do attitude that makes people actually want to come to IT for help.

Reporting to the Head of IT Security & Operations, you'll work with the IT support team and wider IT engineers, ensuring our users across multiple sites receive first-class assistance with hardware, software, local networking and everything in between. This means getting hands-on with user account and hardware setups, installations, software upgrades, systems integrations, bespoke business application support and network troubleshooting - while also coaching and developing the team around you.

Previous experience in a formal team lead role isn't essential, but you should be able to demonstrate senior-level capability and a genuine appetite for stepping into a position that leads and mentors others. We're looking for someone who leads by example: technically sharp, calm under pressure, and naturally inclined to mentor and support others.

We're looking for someone who can demonstrate:

• Strong technical knowledge across home and office environments, including hardware, networking, and operating systems
• Experience supporting bespoke business applications and managing systems integrations
• Excellent problem-solving skills and the ability to troubleshoot methodically under time pressure
• Outstanding interpersonal skills — you're the kind of person who becomes a known and trusted face around the office
• The ability to engage, motivate, and develop a small team, fostering a positive and proactive support culture
• A people-first mindset: you understand that great IT support is as much about communication and empathy as it is about technical know-how

Responsibilities

Oversee the day-to-day operations of the IT support team.Act as a senior support engineer and extension of the support team.Provide direct supervision to the team including evaluations, 1-2-1’s, mentoring, and all other line management responsibilities.Be the point of contact for technical support escalations.Record and track SLA’s and support team workflows, taking responsibility for meeting SLA targets for yourself and the wider team.Work with the Head Of IT Security & Operations to identify improvements to support technical process and team efficiency.Provide expert assistance to our customer operations teams in relation to the company’s bespoke internal and customer facing applications.

• Respond to user support requests in person, via the service desk platform (Jira), via instant message (Slack) and via video call.
• Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing training in computer operation and management to our end users.
• Take ownership of upskilling and training the other members of the IT Support function.
• Set up office equipment and assist with office and team relocations.Set up new equipment and accounts for new joiners to the business.
• Assist with the management and maintenance of user accounts across multiple platforms.
• Take ownership of managing and maintaining the asset register.
• Provide feedback on processes and help improve these using previous experience.
• Generate documentation on processes and procedures relating to business IT support.
• Be part of an on-call rota.

The role will lead a team across multiple offices.  Whilst the primary location will be on-site in the London office, some travel to our other sites, especially Cardiff, Manchester and Brighton, will be required.

About you

• Proven work experience as an application, desktop or IT support engineer or support technician in a senior or lead capacity.
• Excellent communicator both oral and written.
• A ‘people person’, able to lead by example and gain support and trust of your team and senior stakeholders.
• Ability to act as a technical escalation point for an IT support function.
• Able to lead by example as an extension of the support team as well as giving direction, feedback and mentoring to the team.
• Ability to communicate processes and procedures clearly and accurately, verbally and in writing.
• Experience of delivering a high level of customer service.

Knowledge of popular operating systems, software applications, and remote connection systems:

• Microsoft Windows 10/11 (essential)Azure Active Directory (essential)Google Workspace (essential)
• Slack
• Jira / Confluence (essential)
• Office 365
• Intune (essential)Autopilot
• Mac OS
• Bespoke Application support
• Data administration
• Demonstrable knowledge of structured query language (SQL)

Beneficial:

• Experience with OS patching upgrade management.
• Appreciation of working within IT Security frameworks such as ISO27001, NIST
• Advanced knowledge of computer hardware systems (Dell laptop and desktops preferred).
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Be part of an on-call rota covering out of hours support.
• Excellent interpersonal skills.
• Good written and verbal communication skills.
• Microsoft or IT-related certifications (ITIL, CompTIA, etc) preferred.

Our Values & Culture 🌞

• Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
• Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
• Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
• Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Octopus EV Salary Sacrifice Scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

ABOUT US

At Quell we seek to discover, develop, and deliver pioneering Treg therapies to durably transform the lives of people suffering from immune-mediated diseases. Our vision as a company is to build a major global biopharmaceutical company bringing transformational and valued therapies for a range of autoimmune and inflammatory diseases.

OUR COMPANY 

Quell is a London‑based clinical‑stage biotechnology company developing engineered regulatory T cell (Treg) therapies for immune‑mediated diseases. Its lead asset, QEL‑005, is a pipeline‑in‑a‑product for complex autoimmune diseases and is being evaluated in the Phase 1/2 CHILL clinical trial. Founded in 2019 with leading immunology experts from King’s College London, University College London and Hannover Medical School, Quell is backed by investors including Syncona, SV Health Investors, Jeito Capital, Ridgeback Capital and Fidelity.

THE ROLE

Research Associate – Technical Development - 12 months fixed terms contract - maternity cover

We are looking to recruit a Research Associate to expand our Technical Development team. The team is working very closely with Research and Development department and will contribute to creation of best ways of manufacturing process to help to develop our CAR-Treg therapies and will be involved in generating next generation products.

The individual will be working very closely with R&D, internal and external manufacturing teams while participating in the effective running of daily operations process development team and will contribute to creation of best ways of manufacturing process to help to develop our CAR-Treg therapies.

This position offers an excellent opportunity for a talented and motivated technician to contribute to a key part of our work. Quell offers an exciting and highly dynamic environment focused on developing cutting-edge Treg therapies.

The role requires being onsite 5 days per week and will require flexibility to travel between both London sites (White City and London Bridge)

MAIN RESPONSIBILITIES

• Conduct experiments under supervision
• Manage databases and assist in establishing relevant SOPs.
• Contribute to improvement of existing process design, regarding efficiency and quality
• Assist in designing, conducting, optimizing, and evaluating new processes in manufacture within GMP environment
• To ensure that all studies, tests and procedures performed in the laboratory follow quality procedures.
• Handle mammalian and primary human immune cell cultures and performing cell culturing, cell isolation, cryopreservation and other processing techniques.
• Use various methodologies including flow cytometry, FACS, ELISA.
• Perform analytical assays and transfer the process to manufacturing team.
• Ensure all processes and documentation comply with the required standard.
• To take responsibility for cleanroom and support day to day lab operations.
• Collaborate and coordinate work with other teammates to meet deadlines and goals

.ESSENTIAL SKILLS AND EXPERIENCE

• Understanding of immunology and cell therapy.
• Primary human immune cell cultures in an aseptic manner.
• Demonstrable expertise in cell-based techniques including magnetic enrichment basic flow cytometry.
• Ability to overcome challenges and possess the ability to thrive in a fast-paced environment.
• Excellent time management and prioritising skills.
• Minimum BSc degree in a relevant study field
• Proven commitment to high quality work and maintenance of high standards.
• Contribute to a culture that embraces scientific excellence, integrity, urgency, patient centricity and continuous improvement.

PERSONAL QUALITIES

• Ability to work collaboratively within a team, supporting one another and held accountable for project deliverables.
• Detail-orientated and highly accurate.
• Professional and personable communication skills.
• Driven to solve problems pragmatically.
• Demonstrates strong organisational and prioritisation skills to manage a diverse workload.
• Good working attitude, reliability, and flexibility.
• Desire to work with integrity and act as an ambassador for Quell and the wider business.

BENEFITS

• Holidays: 25 days per year.
• Life Assurance: 4 x base salary.
• Group Personal Pension: Auto enrolled at 6% employer contribution, 3% employee contribution.
• Private Medical Insurance for your whole family.
• Annual Bonus.

PERKS

• Fantastic collaborative environment at Translation & Innovation Hub
  • Click here for Virtual Tour
• Brand new lab equipment, innovative methods, and exposure to cutting edge technology.
• Fast paced and progressive company looking for future leaders and innovators.

Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Roadside Dedicated Technician with The AA, you’ll represent the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

This is the job

What You’ll Do:

• Deliver prestige roadside support for vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped JLR van, tools, and uniform
• Work 40 hours/week – currently with a 7am–9pm shift range, with flexible standby hours to suit your life

What will I be doing?

Who You Are:

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.

Conference and Events Supervisor- Full-Time 

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

If you’re the kind of person who finds genuine joy in the "perfect flow" of a room and treats every guest like a VIP, you’ll fit right in here. At Convene, we’re all about the human side of hospitality, and as our Conference & Events Supervisor, you’ll be the friendly face leading our London team through the buzz of the rush. Working alongside our Managers, you’ll lead the operations team to ensure every event doesn’t just run—it shines—with that signature sparkle that makes every event at Convene stand out. 

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

What You’ll Do: As a Conference and Events Supervisor, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. Conference and Events Supervisors are also expected to share ideas to promote business and assist with scheduling and leading the service team. In this role, you will use Convene’s Core Values to guide your day-to-day and ensure our clients have a wonderful experience.

• Supervise and set up the service of culinary in a quick and efficient manner to participants and ensure that it follows the Program Execution Order
• Supervise the service team and support staff including setup, utilities, maintenance, and security
• Coordinate culinary service between the culinary team and service team
• Monitor inventory and keep culinary informed of accurate counts
• Enforce all rules and regulations and ability to carry out all safety and emergency programs
• Follow and health and safety regulations and ensure sanitations and cleanliness of service areas
• Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
• Manage opening and/or closing inspection duties
• Maintain service cleanliness in front and back of the sit
• Ensure positive overall client satisfaction
• Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
• Adhere to basic hygiene procedures and grooming standards
• Lead and perform duties of service technician during shift

What We Look For: 

• Minimum 2 years’ of progressive experience in a conference center or a related field
• Previous supervisory responsibility preferred
• Strong knowledge of service standards, and different service types
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
• Flexible and long hours sometimes required
• Ability to move, lift, carry, push, pull and place objects up to 25 kg without assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to stand, sit, or walk for an extended period of time

We’re Here For You: 

Health and Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

• 25 days annual leave plus bank holidays, and company sick pay
• Financial Support and Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do 

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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